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Welcome & Reception Volunteer [London]
Do you want to help people experiencing the housing emergency?
Information about the role
You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing. As well as gathering feedback from clients on their experience of our service.
Location: London Hub, 88 Old Street, London
Suggested contribution: One day per week (can be flexible around your commitments)
Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm
Deadline to apply: If you are interested, please apply at your earliest opportunity as this role will close once a sufficient number of applications is received. We are aiming to respond to all applicants on Monday 20th April
The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.
Main activities may include:
Covering reception duties and being the first point of contact for the hub.
Booking in clients for appointments with our advisors.
Responding to general enquiries both in person and over the phone.
Triaging clients both in person and over the phone
Signposting people to other appropriate services.
General administrative tasks (such as photocopying, scanning, data entry, filing)
Phoning clients around 8-10 weeks after they accessed our services.
Asking clients set questions to gather information on their experiences with Shelter and the difference it has made to them.
Recording the phone calls and the responses given onto our client database (CRM).
This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need.
Benefits of volunteering with Shelter
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
There are no specific skills or experience you need to have for this role though we do welcome the following skills
Understanding of the housing system
Speak more than one language we particularly welcome speakers of Arabic, Bengali, French, Urdu. But any additional language can be useful please specify on your application form if you speak more than one language and which language you speak.
Supporting you
You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.
End of document
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Chair of Trustees - Voluntary Role
Aid Box Community (ABC)
We are looking to appoint someone with leadership qualities and high motivation, initially
to join us as a trustee in June and then to take on the position of Chair in November. In
close co-operation with our dedicated team of trustees and inspirational director, you will
be guiding our charity through the next phase of our journey. This is a very exciting
opportunity to play an important role in the development of Aid Box’s strategy over the
next 5 years and to oversee the deepening of our charity’s impact on our community,
made possible by our recent move into our new home.
About Aid Box Community
We are a charity based in Bristol and for nearly nine years have been providing vital support, supplies and sanctuary to men women and children seeking asylum in this city. You are welcome to come and have a look at the work we do by visiting, by prior arrangement, our Welcome Hub and Free Shop.
What are our trustees responsible for?
We are all jointly responsible for:
Main duties and responsibilities as a Chair:
This role is for you if:
This role is for you if:Our Commitment to You:
We will provide practical support, principally through our deputy chair, along with a full induction programme including the legal framework and other key areas such as safeguarding. During your time with Aid Box, you will be able to join training workshops relevant to your role as a trustee, along with the opportunity to be involved in a range of charity activities.
See our website for more information about our charity (where you can also find our Impact Report 24/25): Our Financial Statements for year ended 31 March 2025 filed with the Charity Commission:
Want to know more?
If you would also like to have an initial informal chat, please email our Chair, Richard Annandale or Susan Qazi the Charity Administrator.
Safeguarding Statement
ABC is committed to safeguarding and promoting the welfare of its service users and vulnerable adults and expects all staff, trustees and volunteers to share this commitment.
ABC operates Safeguarding Policies for the purpose of protecting Young People and Vulnerable Adults. All staff and trustee members are required to undergo Enhanced Disclosure and Barring Service DBS checks.
Statement on Equality, Diversity and Inclusion
ABC aims to be an anti-discriminatory organisation committed to the promotion of quality and diversity and, in line with the Equality Act 2010. We particularly welcome applications from under-represented groups and those with lived experience.
Our Mission is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
Westmill Sustainable Energy Trust (WeSET) is a registered charity established by members of the Westmill Wind Farm and Solar Co-operatives. WeSET promotes sustainable energy deployment and education, primarily within a 25-mile radius of the Westmill Wind Farm and Solar Park, near the village of Watchfield, between Swindon and Oxford.
The Wind Farm at Westmill has been operating for nearly twenty years now, with five turbines that produce enough electricity to power about 2,800 homes. The Solar Park sits beside the turbines and produces electricity for about 1,600 homes.
Both projects are community-owned. In fact, the solar park was the first community-owned of its kind in the UK, and at its inception it was thought to be the UK’s first and the world’s largest co-operatively run, community-owned solar installation. Country Living has called Westmill one of the "6 most impressive solar farms around the world" to visit.
Westmill is the only place in southern England where people can see wind and solar power in action on the same site.
WHAT WE DO
One of the main ways in which WeSET connects with others is by giving tours of Westmill, where we welcome groups - large and small - consisting of members of the public, plus community groups, primary school classes and university students. Additionally, on occasion, we also welcome planners, civil servants, councillors and others involved in making decisions about renewable energy.
THE OPPORTUNITY
We are looking for enthusiastic individuals to join our team of volunteers at WeSET to help guide people around the Westmill site. If you are passionate about sustainable energy and a low-carbon future, and are eager to share your interest with others, then we'd love to hear from you.
As a WeSET volunteer tour guide you will interact with our visitors, telling the story of how the Westmill Wind Farm & Solar Park was created, describing how our turbines were installed and how they operate, and detailing the installation and energy generation of over twenty-thousand solar panels. You would be trained and guided on the tour content and its delivery.
On some occasions, you will be working alone in welcoming and leading groups at Westmill, and on other occasions you may be working alongside other guides.
You may also prefer to work as 'guide support' which is another volunteering role available that provides practical help to our guides during the tours.
Our team of volunteers is a small but friendly group of individuals who enjoy an engaging experience, not only through tours, but also through some internal social events that WeSET arranges.
WHO WE ARE LOOKING FOR
If you already have knowledge of renewables then this would be useful. But it is by no means essential as we can introduce you! Either way, we would run you through some training and shadowing sessions to bring you up to speed.
Experience of work in a public-facing role would also be useful, but is not crucial as you will be guided on the rudiments by our existing guides, with continuing, ongoing support from WeSET's Visits Coordinator.
It's important to say that this opportunity may only suitable for people who live in north-east Wiltshire, south-east Gloucestershire, north-east Wiltshire and north-west Berkshire, as we are looking for people who can easily and quickly travel to the Westmill site. We can offer reimbursement for any travel expenses, usually within a 15-mile radius of Westmill, and this can be discussed in advance of any volunteering.
If you have a happy, friendly demeanour, with a genuine passion for sustainability, then this could be a great opportunity to share that passion and meet other like-minded people at the same time!
If you would like to help lead visitors around Westmill, while helping to promote clean green energy, then please contact us, detailing a little about you, where you are based, your background and any relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
About you
Experience & skills you will gain
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like the opportunity to volunteer with a national charity raising awareness and funds for the thousands of people affected by dual sensory loss in the UK?
We are looking for friendly, outgoing people with good communication skills to join our Community Fundraising Team.
What we'd like you to do.....
You will use your enthusiasm, great interpersonal skills and independent working abilities to support our passionate team and to raise funds for Deafblind UK in your community. This could involve running a fundraising event like a pub quiz, manning a stall at an event, taking collections or putting up posters. Whatever your background, if you want to make a difference then we want to hear from you!
This is a flexible role that allows you to do as much or as little as you want to do and an opportunity to make good use of your own skills, have a go at new activities and gain knowledge of fundraising in the charity sector.
By sharing your skills and time, you will help us to reach and help more people living with sight and hearing loss.
We ensure all volunteers who join our team are well equipped to undertake any tasks and will provide training and supervision throughout your journey with us. Any specific training will be outlined within your onboarding and induction stages and then discussed at your reviews with your named lead contact.
All materials to support your role will be supplied by Deafblind UK, including a fundraising pack with ideas for raising money and all the information you might need. The Fundraising Team will also be on hand to provide ongoing support, advice, and guidance.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
Communication skills
Editing cntent
Scheduling content
Knowledge of admin programs including spreadsheets and outlook
Organised
Adaptable
Willing to learn and develop
An individual with a creative mindset
Thrill of building an online community.
Have a basic DBS check
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
Gaining valuable experience.
Improving your confidence
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
Making a difference to the community
Makes a positive impact on people
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
Displays your ability to balance and schedule your time effectively when seeking future
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.
Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.
What you will be doing
The skills you need
What's in it for you
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you.
About the role:
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.
Our values:
We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you!
What are we looking for?
We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.
Skillset;
Communication skills
Editing cntent
Scheduling content
Knowledge of admin programs including spreadsheets and outlook
Organised
Adaptable
Willing to learn and develop
An individual with a creative mindset
Thrill of building an online community.
Have a basic DBS check
Positive attitude towards disability or illness
Benefits of joining Buttons & Bubbles C.I.C:
Gaining valuable experience.
Improving your confidence
Allows you to explore potentially different areas of interest.
Benefits of volunteering with us:
Making a difference to the community
Makes a positive impact on people
Develop your current skill set and gain new skills.
Displays your level of commitment to future employers.
Displays your ability to balance and schedule your time effectively when seeking future
Employment opportunities
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practice?
Tell My Truth and Shame the Devil C.I.C. is seeking a Volunteer Clinical Therapy Lead to join our founding volunteer team. This role helps ensure that all emotional wellbeing and therapeutic support offered through the organisation is safe, ethical, culturally responsive, and aligned with our survivor-led mission.
As Clinical Therapy Lead, you will provide guidance and oversight for therapy and emotional support activities within the organisation. You will work closely with programme teams, facilitators and safeguarding leads to ensure support is trauma-informed, culturally aware, and responsive to the needs of survivors and community members.
This role combines professional clinical insight with practical collaboration to help build safe and supportive therapy systems for the community.
Experience, Qualifications and Requirements
Essential Experience
Professional qualification and registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a related discipline (HCPC, BACP, UKCP, BABCP or equivalent).
Experience providing trauma-informed therapeutic support.
Understanding of how culture, identity and systemic factors affect emotional wellbeing.
Knowledge of safeguarding frameworks and ethical clinical practice.
Ability to assess risk and provide clear clinical guidance in sensitive situations.
Experience supporting or supervising practitioners, facilitators, or volunteers.
Strong communication skills, including explaining clinical concepts to non-clinical colleagues.
Experience working with survivors, vulnerable individuals, or marginalised communities.
Desirable
Experience working within community, grassroots or voluntary sector organisations.
Interest in developing culturally responsive therapeutic approaches.
Qualifications
Current professional qualification and registration with a recognised regulatory body (HCPC, BACP, UKCP, BABCP or equivalent).
Key Responsibilities
Provide clinical guidance to ensure therapy and emotional support services are safe, ethical and trauma-informed.
Support the planning and delivery of culturally responsive wellbeing programmes.
Advise staff and volunteers on safeguarding, emotional safety and appropriate support approaches.
Offer guidance or supervision to facilitators delivering emotional support sessions.
Review therapy guidelines, safeguarding processes and risk procedures.
Act as a clinical point of contact for complex situations or safeguarding concerns.
Support recruitment and training of therapy facilitators or volunteers.
Monitor feedback and outcomes to help improve wellbeing programmes.
What This Role Offers You
Leadership experience shaping culturally informed therapeutic support.
Opportunity to support the wellbeing and recovery of survivors and vulnerable communities.
Personal and professional growth within a values-led, trauma-informed CIC.
The chance to help build safe, accessible emotional support systems.
What This Role Is Not For
Individuals seeking purely traditional or hierarchical clinical roles.
Those unwilling to work within a survivor-centred, culturally responsive framework.
People expecting rigid systems without collaboration or community engagement.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect and cultural awareness sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for compassionate and knowledgeable beauty professionals to mentor a young person living with long-term illnesses.
"The mentoring sessions with my volunteer were the perfect fit! I've loved working with them." - J (18 years old)
What will you be doing?
What are we looking for?
What difference will you make?
By volunteering as a Mentor, you’ll play a vital role in empowering a young person to take control of their health and future, helping them to achieve their goals despite the challenges they face.
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
The client requests no contact from agencies or media sales.
Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?
We are seeking a finance professional to join our Board who shares our vision and will help us to deliver lasting change.
About the Role
We are seeking a Treasurer with strong financial skills and relevant qualifications to join our Board. The Treasurer will act as the lead trustee for financial oversight and provide guidance on budgeting, planning and sound financial management. With a solid understanding of the regulatory and governance landscape, they will chair the Finance Sub-Committee and provide ad hoc advice and support to the Finance Manager. The post holder will also be a member of the Officers’ Group, consisting of the Chair, two Vice Chairs and Chief Executive/Company Secretary. The group acts as an additional source of advice for the Chief Executive between Board meetings.
The Treasurer will also be expected to use their experience to oversee the delivery of ACRE’s new strategy and charitable objectives, to represent the interests of all stakeholders, and to act as an ambassador for the charity. This includes ensuring we have a robust financial model that will enable us to increase our impact and plan for the longer term. As we increase our financial resilience, we will also work with ACRE network members to help them increase their own, so that together we can make an even greater positive change for rural communities.
Requirements
We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life.
The ACRE Team is home based. The meetings that take place in person are held in different locations in central England.
Appropriate expenses will be reimbursed in line with our policy.
How to apply
Please follow the link to apply for the role.
Please note that we will only accept applications submitted via the form within this link.
Closing date: 6pm, Monday 6 April
Online interviews: Monday 20 and Tuesday 21 April
The client requests no contact from agencies or media sales.
Havering Young People’s Mentoring Service provides support, advice and guidance to young people aged 10-18, encouraging them to make positive choices and achieve their goals.
Mentors are matched with a young person and meet with them on a weekly basis, for a period of up to 6 months. During this time, a strong relationship is built through a variety of activities and trips, including a monthly group meeting with other volunteers and young people engaged in the Service.
In order to become a mentor, potential volunteers will be required to attend a two day training programme before being accepted onto the programme. Volunteers will need to be over 18 years old and be willing to undergo an enhanced DBS check plus provide references.
This role includes:
Skills and experience required::
Please note that you must be based in the UK to undertake this role.
The client requests no contact from agencies or media sales.