This is an exciting opportunity to be part of Women in Prison’s Mental Health Through The Gate service. The service works in partnership with the Mental Health In-Reach Team at HMP Bronzefield to provide psychologically informed support to women who have experienced complex trauma.

We are recruiting for a Mental Health Through The Gate Advocate to provide in-depth advocacy, advice and support to a caseload of women who have multiple intersecting needs including a significant history of trauma, mental ill health and/or a diagnosis of personality disorder. Historically other services may have struggled to engage with these women. The role will provide support to women in HMP Bronzefield, through the gate (TTG) and for up to 6 months in the community.

We actively encourage applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minoritised women and women who have personal experience of the criminal justice system.This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

TO APPLY:

To apply, please download and read the Mental Health Through The Gate Recruitment Pack including the Job Description and Person Specification and complete the application and equalities monitoring forms in full. 

We are looking for an experienced and enthusiastic individual to work within PBHA’s housing management team and provide a quality service to vulnerable tenants with additional tenancy sustainment needs, helping them to participate in their community.

Job Profile

Job Title:  Recovery Worker (High Support)

Reporting to:  Recovery Coordinator (High Support)

Full Time – 37.5 hours per week

1. Introduction

Peter Bedford Housing Association (PBHA) is an organisation which has been successfully including people in society since 1969. Originally set up to provide work for ex-offenders on self-help, mutual support basis, we are now a Registered Social Landlord providing a combination of services. We work alongside people who have faced  long  term  exclusion  from  society  through  homelessness,  enduring  mental health problems, learning difficulties or multiple needs. We are committed to mutual support, participation and personal development for both staff and service users.

2. Putting the role in context

Working  as part of a small team on a 24/7 rota basis, the recovery worker (high support) works with people recovering from mental health crisis. Supporting people to sustain their tenancies and better manage their mental health, you’ll be developing helpful relationships that promote move on.

3.  Aims of the Post

To   deliver   high   quality and   effective   support   services,   which   promote   the independence, wellbeing and inclusion of service users, in accordance with PBHA policies and procedures and the principles of recovery focused practice.

4.  Specific Responsibilities

Carry  out  needs  and  risk  assessments,  complete  support  plans,  provide support, and carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders.

Manage  a  caseload  of service  users  and  give all necessary assistance to those individuals to enable them to participate in community life.

 Develop domestic management and finance management skills with service

users in order to allow increased and improved access to support from this and other services.

Develop  with  service  users  an appropriate  personal support plan and  risk assessment which takes account of their full range of needs.

To support service users to sustain their tenancy and develop skills to enable them to move to more independent accommodation

Administer Health and safety systems within the home to enable service users to  access  support and  provide  practical and emotional support through the

use of the recovery journey tools and systems provided as part of the scheme.

To provide support with activities such as accessing local community services, work and educational opportunities

Assist   service   users   in   formulating   and   pursuing   positive   personal development   programmes,   including   community   involvement, with  clear, agreed objectives that are regularly reviewed.

Through group work and one to one sessions, support service users in the development of emotional management skills, personal and life skills with the aim   of attaining   greater   independence   and   self-esteem, providing   the emotional support necessary to do so.

 Maintain clear, accurate individual records, which are accessible to Service

Users within the agreed policy

Participate in the weekly rota system and provide on call duti es to the service users overnight and at weekends if required.

5.  Others

Ensure that all duties are carried out to the highest standard, and in accordance with policies  and procedures.

 The ability to work shifts

 The ability to participate in an on call rota.

 To cover at other services within the mental health team  if needs be.

To carry out any other duties, within an appropriate level of responsibilities as required.

 To promote, at all levels, the service vision, values and strategic objectives.

The disclosure and use of confidential client information needs to be both lawful and ethical.

This job description is not intended to be exhaustive and may be reviewed to ensure that the arrangements meet the needs of the service.

6.  General Responsibilities

 Provide cover for other staff where necessary

 To work flexibly and cooperatively as part of a team and with other teams

 To be involved in the selection and training of new workers and volunteers

 To participate in staff training and development activities, staff supervision,

 Appraisals and all relevant meetings

To ensure the observation of all of PBHA's policies and practices, including those relating to equal opportunity, confidentiality, health and safety, financial

control,  standing  orders,  recruitment,  supervision,  appraisals,  sickness  and

discipline.

 Plan and organise own work with a minimum of day to day supervision

Undertake other duties as allocated by the line manager plan and organise own work with a minimum of day to day supervision

7.  General information

Please Note:

Post holder must recognise the needs of the organisation to change role as is necessary for development.

   PBHA working areas are non-smoking except for specific designated areas.

   The role requirements outlines the competencies for this post.

9.  Access Information

Turle Road has four storeys. Access beyond the ground floor is via stairs.

10. Accountability

This post is accountable to the Recovery Coordinator (high support)

11. Main Conditions of Service

This is a full time position. The post is for 37.5 hours per week plus sleep-in’s and on

call. A flexi time scheme is in operation and job share will be considered.

Annual leave entitlement is 26 working days plus normal public holidays (pro rata for part time posts).

Salaries and expenses are guided, but not bound, by the Local Authority NJC scales and are revised each year. The salary range is £24,054- £25,833 (SCP8-12) plus £29.70 per sleep in.

Post holders will be eligible for membership of the organisation's contributory pension scheme.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (usually 6 months).

PBHA is an equal opportunities employer.

Role Requirements

The minimum experience required for the post is:

Assessed by*

Experience:

A Experience of providing support to people with mental ill health or dual diagnosis either in a volunteering or professional role on a one to one or group basis

Knowledge and understanding:

I  An understanding of customer service in a service delivery setting

A/I  Understanding of the range of experiences that may come with having a mental health diagnosis

A/I  Thorough and up to date knowledge of health and safety issues relating to mental health

A/I  Thorough and up to date knowledge of welfare benefits for people with disabilities

A/I  Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice

A/I  Understanding of housing support needs of the designated client group and benefits of a flexible, outcome focussed and personalised support service

A/I  Knowledge of related services provided by the statutory and voluntary sector

A/I  Understanding of confidentiality and data protection issues

A/I  Understanding of the concept of housing related support and supporting people to help themselves

A/I  Understanding of the need to collect data and the benefits for the service

A/I  Knowledge of equality, diversity and inclusion as they relate to mental health

Skills:

A/I  Ability to communicate effectively with customers, staff and stakeholders in plain, easy to understand English, both in writing and verbally

I  Demonstrable customer care skills

I Ability to work flexibly to meet customer needs and service requirements, including working evenings and weekends where the service requires it

A/I  Demonstrable commitment to equality and diversity and a genuine desire help people with disabilities and/or support needs connect with their community

A/I  Ability to work as part of a team and build and maintain effective a nd supportive relationships with peers and partners

A/I  Excellent time management skills and demonstrable ability to meet deadlines and achieve goals

A/I  Comprehensive IT skills to include use of Microsoft Office and ability to maintain electronic records, with attention to detail

The successful candidate will need to be committed to:

 Peter Bedford Housing Association’s Diversity and Equal Opportunities

policies

 Co-operative team working

The successful candidate will need:

Flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

Assessed by*

A  Assessed through CV and Supporting Statement

I  Assessed through Interview

T  Assessed through Written test

This is a role for an experienced support worker used to working with challenging and chaotic clients

Our Streetlink project specifically works with vulnerable women and with the help of a dedicated volunteer team, we provide a range of services including late night and early morning outreach, a twice-weekly Women’s Space, Sanctuary sex worker Drop In every Tuesday evening and an Open Access/Drop-in session. In addition a full adult learning timetable offers free classes and workshops. We assess need, create bespoke support plans, provide ongoing key work and empower people to improve their circumstances. Last year we supported over 1100 people across all our services.

If you are a team player and looking to create opportunities for women who feel their life is without choice, please send in your CV and a covering letter saying why the role ap[peals to you

37.5 per week (Mon – Fri with some out of hours when required)

Lambeth

Fixed term contract for 12 Months

Closing Date:  Midnight Friday 17th July 2020

Interview Date: w/c 27th July 2020

We are looking for experienced and motivated individuals to join us as Link Workers in the Fulfilling Lives team which is part of the) Fulfilling Lives Lambeth, Southwark & Lewisham Programme.

At Thames Reach we are driven and committed to helping people who are homeless and have vulnerabilities to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivering services to vulnerable people.

Fulfilling Lives Lambeth, Lewisham & Southwark is funded by The National Lottery Community Fund and part of the National Fulfilling Lives Programme. The project is delivered by lead agency Certitude in partnership with Thames Reach and the strategic partners from the three boroughs. The aim is to test new ways of supporting people who face multiple levels of disadvantage with the aim to understand how systems can improve to enable people to live more fulfilling lives and achieve better outcomes.

The team has three core parts –

• A team who delivers direct support through an outreach model to support people who face multiple levels of disadvantage and who have a combination of mental ill health needs, substance use, at risk or and history of homelessness and/or offending needs,

• A team who identifies and extracts the learning with an external partner who will support us to evaluate system improvements, underpinned by a team that places the lived experience at the centre of the programme.

• Together we will help shape and influence identified system change.

As a Link Worker, you will be providing direct support to a small caseload of people who face multiple disadvantage, responding and working flexibly within an outreach model. Posts will have a specialism in mental health, substance misuse, offending, outreach or housing and will work in collaboration with other providers, partners, clinicians and commissioners. The team is a multi-disciplinary team who work with an understanding of how trauma affects the people we support and you will be actively involved in the learning, identifying and influencing system change.

Generally working Monday to Friday, some flexibility and out of hours will be required in response to peoples needs. The team is based in a Brixton office but you will be expected to travel.

As well as a great working environment we also offer:

• 6.5% employer & 1.5% employee contributory pension

• Development opportunities

• 29 days annual leave plus bank holidays.

• Reimbursement of the cost of annual eye test

• Season ticket/cycle loan

• Flexible Working

• EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

We’re the charity that works collaboratively across the issues affecting children to influence policy and get services working together to deliver a better childhood.

Reference: 2012
Position Title: Family Engagement Worker
Location: LEAP - (Currently virtual/work from home)
Status: Fixed Term - 1 Year (Part time, 3 days a week)
Salary: (£16,398 pro-rated) FTE is £27,331 per annum
Hours: Part-time, 21 hours across 3 days

For over 50 years the National Children’s Bureau (NCB) has been building a better childhood for all.

The Lambeth Early Action Partnership (LEAP) works closely with families and communities across 4 Lambeth wards including Stockwell, Coldharbour, Vassall and Tulse Hill; in order to positively impact and better the life chances of young children and babies aged 0-3 years.

Taking a child centred approach, the Family Engagement Worker will help LEAP to maximise and enrich reach (both virtually and physically) with the Tulse Hill community. Operating across all areas of the Tulse Hill Ward, the Family Engagement Worker will be responsible for building rich relationships and connecting a range of stakeholders, including families with children 0-3 and organisations within Tulse Hill, by developing, sharing and promoting LEAP best practice and values.

The ideal candidate will be highly collaborative, an excellent communicator and passionate about improving the lives of others.

The post holder may start the position while NCB is working remotely due to Covid-19, therefore all candidates must be able to work at home temporarily.

Knowledge, Skills and Expertise

• Experience of delivering community events, or working with local communities to deliver activities
• The ability to communicate effectively with children, adults and other professionals and via a range of mediums (e.g. virtual and physical)
• Strong interpersonal skills with an adaptable communication style – including speaking to large groups and diverse audiences etc. 
• Highly organised 
• Self-motivated with ability to plan and execute own work. 
• Ability to think outside the box
• Work within fixed schedules and to deadlines set 
• Ability to work as part of a broad multidisciplinary team 
• Excellent diary management skills 

Closing date: 29th July 2020 at 11:59pm
Assessment and interviews to be conducted on 6th August 2020 virtually. Please note that only shortlisted candidates will be contacted.

TO APPLY AND FOR MORE INFORMATION
Please click ‘Apply’ to be redirected to our website, where you can find further details about the role and download the application pack.

Please quote the job title and reference number in your application. CVs will not be accepted.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.
 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.  

Post funded by: Southwark Council

The post is suitable for an experienced Advice Session Supervisor (ASS) or as a development opportunity for a Certificated Generalist Advisor to train to become an ASS within six months of starting in post. If applying without existing experience of supervising volunteers and of undertaking the role of Advice Session Supervisor the starting salary will be Scale 6 - £28,413 whilst undertaking training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising volunteers

To be successful you will need:

• Have achieved the Generalist Advisor Certificate and have experience of Generalist Advice Casework
• Either experience of supervising volunteers and undertaking the role of Advice Session Supervisor or be able to demonstrate the ability to undertake this role with training provided within 6 months of starting

• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 a.m. Friday 17th July 2020  

Interviews will take place on: Thursday 23rd July 2020

For further information and an application pack please click the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Proud Trust is recruiting!

The Proud Trust is a lifesaving and life enhancing organisation that helps young LGBT+ people empower themselves to make a positive change for themselves and their communities. We do this through youth groups; one-to-one support; managing the LGBT+ Centre for Manchester; delivery of training and events; campaigns; undertaking research and creating resources.

Youth Work Manager

We are seeking a capable and experienced Youth Work Manager to join our team.

This vacancy is for:

• 30 hours per week 12 months fixed term (with potential to extend the role, funding dependent)
• At a rate of £31,024.50 pro rata full time equivalent, plus pension contributions

You will be joining a caring and dedicated team, passionate about opportunities for lesbian, gay, bisexual and trans inclusion and equality, and to safeguard all people we work with.

You will Manage the Youth Work Programme including a team of Coordinators who deliver youth groups across Greater Manchester and Cheshire; session youth workers; volunteers and placement students. The team also delivers outreach, detached work, projects, events and trips (including residential trips).

You will be responsible for programme management, health and safety, quality assurance and safeguarding for the youth work programmes and projects.

Due to the nature of the wide geography of this post, it is only suitable for someone who can drive and has a car.

Successful applicants will need to be legally allowed to work in the UK, will need to undertake an enhanced DBS check and will need to provide references.

The Proud Trust wants to draw from the widest possible talent pool and is always keen to receive applications from people from under-represented groups within the LGBT+, youth work and voluntary sector. These groups include but are not limited to Black people and other People of Colour; minoritised ethnicities; trans and non-binary people; LGB people; and those who consider themselves to have a disability.

Interview date for shortlisted candidates Tuesday 28th July between 9am and 5pm and will be done digitally. This will likely consist of a Strategic Panel and an Operational Panel, as well as practical exercises and a presentation. Young people will be involved in the process.

This is an exciting opportunity to be part of Women in Prison’s Bluebird service. The service works alongside partner agencies to provide psychologically informed support to women who have experienced complex trauma and are screened into the National Probation Service’s ‘Offender Personality Disorder Pathway’.

We are recruiting x2 Female Enhanced Engagement and Relational Support Workers to provide in-depth advocacy, advice and support to a caseload of women who have multiple intersecting needs including a significant history of trauma, mental ill health and/or a diagnosis of personality disorder. Historically other services may have struggled to engage with these women.

We actively encourage applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minoritised women and women who have personal experience of the criminal justice system.This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

TO APPLY:

To apply, please download and read the Female Enhance Engagement And Relational Support Worker Recruitment Pack including the Job Description and Person Specification and complete the application and equalities monitoring forms in full.

This is an amazing opportunity to support vulnerable women by providing advocacy and practical support to survivors of domestic abuse.

We are a women-only community-based service that focuses on empowering and supporting women in need. Our service users are women and girls (18+) from diverse backgrounds, who seek support on a range of issues, particularly domestic abuse. The successful candidate will be passionate about working in the VAWG sector and have experience working with vulnerable women and girls who have or are experiencing any form of VAWG. 

We are looking for an enthusiastic female* case worker to take on a number of individual cases supporting women who have experienced or are experiencing abuse, by providing the following;

• information and advice,
• undertaking risk assessments and developing appropriate support plans,
• arranging for legal advice and support,
• engaging with statutory agencies such as the Police, MOPAC, Social Services, and other support agencies working with survivors of abuse.

As part of a small team we also expect you to engage with the other staff and provide more general support to the overall aims and strategy of the charity.

* Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies

Full job responsibilities can be found within the job description

Fixed Term Contract for 9 months

Closing Date: Midnight 21/07/2020
Interviews: W/C 27/07/2020

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives.

Our vision is to end street homelessness and our aim is to achieve the highest standards of effectiveness in service delivery to vulnerable people.

We are looking for an organised, motivated and engaged Lead Manager for our Newham Rough Sleeping Team, supporting both new and more complex rough sleepers to move away from the streets and to access, maintain and move on from accommodation and support.

This is a new expanded service that forms part of a significant increase in the boroughs complement of services to improve its response to rough sleeping.

Your innovative and flexible management of this service will influence the future of service provision across the borough and you’ll be able to recognise and confidently talk about best practise and its results to funders and other stakeholders

Managing the team is an exciting opportunity to move into managing in a busy, high profile service at the frontline of efforts to reduce rough sleeping in a London.

You will be responsible for managing the services performance against its contract, monitoring and regularly reporting to funders on performance in meeting it’s targets. This will require you to be outcome focussed and able to foster a culture of high performance and continual striving to improve upon successes throughout your team.

You will work closely with Commissioners, council employees and elected members to support Newham’s commitment to reduce rough sleeping in the borough.

The team is supported by a large number of volunteers alongside partner agencies such as drug & alcohol support agencies; local enforcement teams; housing providers and Mental Health support services. You’ll take the lead in developing and managing these partnerships, forming positive relationships with key stakeholders and working with the borough to increase and improve options for rough sleeping clients.

This post will be based in Newham, most work will take place during office hours with some flexible working required from time to time.

You’ll be:

– Outcome focussed.

– Organised and able to organise the operations of a complex, busy service.

– A decisive and effective leader.

– An excellent communicator able to form and maintain effective working relationships with our funders – the London Borough of Newham, housing providers, drug and alcohol teams and local community groups who are providing a service to rough sleepers..

– Able to recognise and confidently talk about best practise and its results to funders and other stakeholders.

– Able to directly manage and support staff, oversee the management of others and ensure the services finances are well managed.

– Confident in working with enforcement agencies such as the Police and local authority civil enforcement teams and be able to speak to others about the benefits of this joint working approach.

As well as a great working environment we also offer:

-6.5% employer & 1.5% employee pension contribution.

-Development opportunities.

-29 days annual leave plus bank holidays.

-Reimbursement of the cost of annual eye test

-Season ticket/cycle loan

-Flexible Working

-EAP services

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Working in a small dedicated team, you will provide support to London services. The role will involve the provision of advice and support to a diverse range of young LGBTQ+ persons aged 16-25 who are homeless, vulnerably housed or in a hostile environment. Our main focus is in maintaining our ability to provide the highest service possible giving our young people the opportunities they need to realise their own life plans and to reach their own goals and objectives. Overall, we aim to get young LGBTQ+ people into accommodation and work or education so they can end their period of homelessness.

Job summary:

• To assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out casework on their behalf.
• Identifying young people’s support needs and assisting them developing a detailed support plan for short-term intervention with each young person on your caseload.
• Finding accommodation for these young people and being creative in sourcing new accommodation routes and building relationships with accommodation providers in cooperation with the Services Manager.
• Providing weekly keywork sessions for residents of our LGBTQ+ supported accommodation scheme Purple door.
• Carrying out day-to-day housing management tasks, including carrying out health and safety checks
• Attending appointments with young LGBTQ+ people when needed including providing advocacy with statutory services i.e. Local Authorities.

Community Southwark is the infrastructure organisation for the Voluntary and Community Sector in Southwark. We aim to bring about positive change for people living in Southwark by championing, supporting and working with the wonderful and diverse organisations and individuals that make up the voluntary and community sector (VCS) in Southwark.

We support non-profit organisations to run effectively, efficiently, sustainably and legally through providing a range of activities including training, face-to-face advice, online resources, holding events for information and engagement as well as hosting networks and working groups and providing policy insights and influence.

We also work with individuals and informal groups on social action, engagement, supporting campaigns, providing information on how you can get involved in improving your community and more.

We are a champion for the sector and look to ensure we have a seat at the right table on its behalf.

Please see attached recruitment pack for a full introduction to our charity and details on how to apply for the role. You can also click on 'Apply', which will take you to our website.  

Job Description

Responsible to: Director of Development & Partnerships
Salary: £28,771 pro rata for 4 days per week
Contract Duration: Permanent (subject to satisfactory probation)
Hours: Part time, 28 hours per week (days negotiable)
Direct reports: None
Location: 1 Addington Square, Camberwell, London, SE5 0HF. Some travel will be required.

Please note: This post may need to work from home following Covid-19 guidelines. Meetings may be held online, and travel may be limited to essential only.

Benefits: pro rata of 30 days holiday (exclusive of public/bank holidays) per annum, Flexible working, Pension – Employer contribution: 5%, Cycle to Work Scheme, and pro rata of 2 Volunteering Days per annum.

Main Purpose of Role
This role will lead on developing our networks and policy and influence work in order to benefit the voluntary and community sector in Southwark.
This includes:
• Delivering the organisation’s policy research function and to ensure relevance and quality in relation to voluntary and community sector strategies and plans.
• Working at a strategic level with the voluntary and community sector and public sector organisations on a variety of strategies, policies and plans.
• Developing and utilising communication channels and providing quality information to staff, members and key external stakeholders.

Principal Responsibilities and Accountabilities

Research and Information
• To co-ordinate and manage policy research and analysis work (this may include managing policy research volunteers);
• To convert research findings into strategic outcomes and prepare written reports and policy documents for a variety of audiences;
• To analyse and interpret data sets generated through surveys;
• To undertake small scale primary research projects that inform CS on, for example, the nature of the local voluntary and community sector;
• To develop and maintain effective systems for gathering, analysing and reviewing and storing information;
• To engage with CS members to support their data and information requirements;
• To come up with implementable recommendations from research;
• To work with the sector on a variety of research projects;
• To use evidence to future forecast and proactively engage the sector;
• Develop and deliver training, workshops, online resources and other materials to inform the sector.

Policy and Influence
• To network and liaise with stakeholders, promoting and advocating for the VCS;
• To develop a wide range of relevant policy briefings for CS staff and members;
• To develop strategies and action plans relating to CS’s policy and research work that support the sector locally to thrive;
• To help coordinate the development of a number of the high-level agendas in partnership with statutory partners, for example around voluntary sector business premises, or the local compact;
• To identify and support representatives from the sector to sit on relevant boards and meetings, feeding back to the sector;
• To proactively engage with the sector and harness its expertise to ensure recommendations and actions are implemented that further the influence of the VCS and contribute to being equal partners.

Network and Partnership Development
• To provide secretariat functions for CS’s networks (currently 12 and more in development) and Southwark Voice – meetings of representatives of the Networks;
• To hold appropriate forums and meetings as required;
• To bring organisations together to tackle key issues faced by Southwark Communities;
• Attend relevant Boards and meetings, disseminating information to and from relevant parts of sector and within CS;
• Build strong relationships with stakeholders and sector;

Project Co-ordination
• Develop a framework to evaluate the impact of this work;
• Collect, collate, monitor and review data on the outputs and impact of the project to meet the evaluation requirements;
• Supervise, support and develop volunteers to carry out research and other projects related to this work;
• Work across CS to ensure policy and influence work contributes to all aspects of our work;

General
• To support Community Southwark’s mission, vision, values and strategic objectives;
• To undertake other tasks from time to time and as appropriate, that may be required by management in line with the goals of the organisation
• To work within all of Community Southwark’s policies, in particular the Health and Safety, Equal Opportunities and Confidentiality policies, and help to ensure that diversity and equality of opportunity is integral to the organisation’s work
• Work to administration and communication protocols efficiently to ensure that organisational systems and procedures are implemented
• To contribute to developing and managing an electronic database (AirTable), ensuring that all data is correct before inputting into Community Southwark’s systems.

Person Specification
Knowledge, Skills and Experience Needed:

• Understanding of the work of the voluntary & community sector (VCS)
• Knowledge of policy in relation to the voluntary and community sector and local and national governments
• Experience of identifying and developing relationships with key stakeholders
• Experience in researching and presenting information to influence decision-makers
• Ability to interpret research, legislation and policy and present it in an accessible way
• Ability to confidently communicate with a range of people in a variety of ways i.e. facilitate networks, workshops and focus group, 1-2-1 etc.
• Excellent presentation and communication skills both written and oral
• Good organisational skills and the ability to manage a complex set of competing priorities within a flexible framework

Personal Qualities

• Strong team player, capable of leading and decision making whilst also considering wider issues and impact on individuals
• Good organisational skills and the ability to manage a complex set of competing priorities within a flexible framework
• High level listening, influencing and negotiating skill; positive, flexible and proactive attitude
• Strong networking and influencing skills
• Reliability
• A full commitment to equality of opportunity with practical ideas for its implementation within the scope of the post
• Flexible work ethic, every day can be different
• Ability to create new opportunities and be able to run with them
• Independent yet a team worker
• Proactive in putting ideas and thoughts into actions and solutions

We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) people and people from the LGBT community.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham, Walworth and Bermondsey and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Generalist Advice Caseworker

NJC Scale 6 - £28,413 to £29,931 per annum pro rata

Part-time or full-time (minimum 21 hours per week)

Initially Fixed Term to 31 March 2021

We are looking for experienced Generalist Advice Caseworkers to deliver a high quality advice service including undertaking casework and outreach. You will be required to work across all of our offices and outreaches in Southwark according to operational needs. The role includes providing advice to the public and undertaking casework on social welfare law issues.

To be successful you will need to have:

• Six months recent experience of providing Generalist Advice to the public. This should include having undertaken casework in welfare rights, employment, housing and debt. 
• An understanding of the advice needs and issues of the local community in a diverse, inner city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

For further information and an application pack please click the apply button.

Closing date: 9.00 a.m. Friday 17th July 2020

Interviews will take place on: Thursday 23rd July 2020

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark

Job title: Case Officer x2

Region: London, SE1 1AA

Directorate: Operations  

Contract: Permanent, Full Time, 35 hours Per Week

Salary: £29,268 per annum (£24,816 plus London Weighting £4452)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.

This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday, 19th July 2020

Virtual interviews will be held on Thursday, 30 July 2020