Analyst jobs in edinburgh
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Planning & Performance Specialist
Permanent. Full Time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).
Location: The role can be based in the following locations:
UK - Cardiff, Edinburgh, London, or Warrington
Salary:
London: £53,459 (including London allowance) per annum
Cardiff, Edinburgh, and Warrington - £48,576 per annum
Applications are reviewed on an ongoing basis. We will be conducting interviews as suitable candidates apply and we'll ready to hire if we find the right person before the job ad closes. So, if you're interested in this role we encourage you to apply as soon as possible.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Strategy & Performance Lead, the Business Planning & Performance Specialist will co-lead the corporate planning and reporting cycle, cascading the global strategy into annual corporate plans and OKRs, while fostering a culture of continuous learning and improvement.
The post-holder will partner with their assigned departments to support them to be high performing teams with business plans aligned to organisational values and goals, and together with the Strategy and Performance Lead and the Business Insights & Intelligence Analyst, they ensure alignment between departmental objectives, operational plans, measures of success and support high performance.
Some of the main responsibilities of the Business Planning & Performance Specialist will include:
- Support the Strategy and Performance Lead in setting and maintaining the strategic planning framework cascading strategy into annual business plans for all business units, enabling alignment with organisational values and goals.
- Co-Lead Corporate Planning and Reporting: Co-lead the organisation-wide corporate planning and reporting cycle—shaping the organisation annual corporate plan, defining OKRs, and tracking progress. Work alongside the other Business Planning and Performance Specialist to drive a consistent and effective business planning process.
- Lead Development of Business Plans and OKRs: Lead the development of annual departmental business plans and OKRs, ensuring alignment with corporate OKRs and integrating budgeting and risk management to produce coherent, strategically connected plans.
- Support Departmental Leadership: Work closely with Senior Management Teams—particularly within Income and Public Engagement, Finance, and Governance—to develop and deliver clear, trackable business plans aligned with organisational strategy. Serve as an active member of relevant departmental management teams to ensure Christian Aid’s strategy and corporate plan are fully embedded across both operational and strategic workstreams.
- Manage Corporate Performance Reporting: Oversee organisation-wide performance tracking and reporting, ensuring timely and accurate updates for senior leaders and key external stakeholders, including inputs to Christian Aid’s Annual Report & Accounts.
- Ensure Strategic Alignment: Liaise closely with the Strategy and Learning Manager and the Impact and Evidence Manager to ensure departmental plans are aligned with the overarching organisational strategy and can support effective reporting and performance management.
- Facilitate strategic decision-making, prioritisation, and tracking of performance against plans in the department, feeding back continuously to improve performance.
- Strengthen Leadership Engagement: Coordinate with senior leaders to support strategic engagement with business plans and performance reports, enabling strategic thinking, accountability, and maximising impact.
- Champion Data-Driven Culture: Promote and embed a data culture across the organisation, working closely with Business Insights & Intelligence Analysts to support data-informed decision-making.
- Promote Continuous Improvement: Foster a culture of continuous improvement and lead enhancements to planning and performance processes to improve organisational effectiveness.
- Collaborate Across the Organisation: Work collaboratively with internal stakeholders to ensure quality engagement, consistent approaches, and alignment across planning, performance, and learning activities.
About you
Who we are looking for
Essential:
- Significant experience in leading organisational planning and performance within a complex, multi-unit environment, including translating strategy into coherent, actionable operational and business plans.
- Strong analytical skills, with significant experience using a range of qualitative and quantitative data sources to inform planning, prioritisation and performance monitoring.
- Proven ability to work collaboratively across departments and leadership groups, building consensus on strategic goals, OKRs and performance measures.
- Experience producing high-quality organisational reporting, such as Annual Reports, Progress Reports, Results Reports or similar publications.
- Broad organisational understanding, with knowledge and experience of working finance and governance, or fundraising teams
- High-level facilitation and engagement skills, with the ability to communicate planning and performance concepts clearly, run effective workshops, and ensure corporate processes are accessible and well understood- fostering high ownership and accountability behaviours in teams.
- Strong financial literacy, including understanding of budgeting and financial management practices, and the ability to integrate financial planning with business planning.
- Advanced planning, performance and prioritisation skills across diverse functions and operating contexts.
- Solid grounding in project management, including practical tools and methods for tracking and delivering multi-stream plans.
- Highly developed problem-solving skills and the ability to find innovative and practical solutions.
- Excellent negotiation and influencing skills, with the ability to secure buy-in, shift behaviours, and support adoption of new processes and ways of working across the organisation.
Desirable:
- Highly developed communication skills and the ability to understand and translate complex information to a variety of audiences.
- Experience working in multicultural and diverse environments with a strong commitment to Christian Aid’s values and mission.
- Experience of working in a dispersed team.
- Highly developed ability to think strategically and laterally, combining big picture thinking with practical application.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven.
What you'll do
- Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
- Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
- Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
- Transform data into communicable and actionable insight.
- Work closely with Understand chapter colleagues to share skills and support mutual development.
What you'll need
- Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
- Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
- Ability to work proactively and independently.
- Great communication skills.
- Strong digital skills and a sound understanding of Agile values & principles.
- A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Finance Manager
Reports to: Finance Director
Contract: Part-time
Role Purpose
As International Finance Manager, you will work alongside the UK Finance Manager overseeing the full lifecycle of all financial transactions with particular focus on funder grants managed through HOST — across both Project Hosting and Hosted Grantmaking services. You’ll ensure every grant is managed with accuracy, compliance, and care so that funds reach the world’s change-makers safely, transparently, and on time.
You will be responsible for ensuring that funder requirements, hosted partner needs, and HOST’s financial integrity align seamlessly. This means managing due diligence, contracting, reporting, and financial monitoring for all funder grants — whether they are received on behalf of a single hosted partner or distributed through multi-grant programmes.
Working at the heart of the Delivery Circle, you’ll collaborate with the Partnerships, Legal, and Finance teams to ensure HOST’s grant management systems are reliable, scalable, and trusted — enabling funders and movements alike to focus on what matters most: delivering impact.
Core Responsibilities
1. Grant Lifecycle Management (Project Hosting & Hosted Grantmaking)
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Manage the end-to-end administration of all funder grants, from due diligence and contracting to financial tracking, reporting, and closure.
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Ensure every grant is correctly recorded in HOST’s financial and project management systems (Xero, ClickUp, HOSTHub).
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Liaise with hosted partners and funders to clarify grant conditions, budgets, and deliverables.
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Track grant progress, disbursements, and reporting deadlines to ensure compliance with funder terms and HOST policies.
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Lead on the preparation and review of all grant agreements, amendments, and financial schedules in collaboration with the Legal Lead and Partnerships Manager: Funders.
Reporting cadence: Monthly grant activity summary to Finance Manager and Partnerships Director.
2. Financial Oversight and Reporting
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Monitor the flow of all grant income and expenditure, including restricted and unrestricted funds, ensuring timely reconciliation with Finance.
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Prepare detailed financial reports and proposal budgets for funders, hosted partners, and internal stakeholders, ensuring accuracy and compliance with agreed budgets.
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Support income deferrals, accruals, and revenue recognition processes as part of monthly and annual financial cycles.
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Maintain audit-ready records for all grants and subgrants, ensuring transparency and accountability.
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Work with the Data Analyst to integrate grant data into HOST’s KPI and impact dashboards.
Reporting cadence: Monthly reconciliation and quarterly financial performance report.
3. Due Diligence and Compliance
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Lead due diligence processes for all incoming funder funds and outgoing subgrants, ensuring alignment with HOST’s AML, CTF, and sanctions compliance frameworks.
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Review and verify partner documentation, including governance, financial statements, and risk assessments.
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Collaborate with the Legal Circle to ensure all grant agreements meet compliance requirements across relevant jurisdictions.
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Maintain a live due diligence tracker for all funders, hosted partners, and hosted grantmaking recipients.
Reporting cadence: Monthly compliance report; real-time escalation of risks.
4. Project Hosting Grant Management
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Manage funder grants received on behalf of Hosted Partners (HPs), ensuring restricted fund management, compliance, and accurate reporting.
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Support hosted partners in interpreting funder terms, building compliant budgets, and submitting financial reports.
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Coordinate with Community Support Leads to provide responsive guidance on grant use and expenditure tracking.
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Ensure that all HP grant income and expenses are recorded accurately and reconciled with funder agreements.
Reporting cadence: Monthly hosted partner grant activity and variance report.
5. Hosted Grantmaking Grant Management
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Work with the Partnerships Manager: Funders to manage multi-grant programmes, including collective and participatory funds.
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Administer hosted grant cycles — including application reviews, disbursements, and financial reporting from grantees.
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Ensure accurate funder reporting and financial documentation for each hosted grantmaking initiative.
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Support the development of grantmaking templates, workflows, and SOPs for scale-up through HOSTHub.
Reporting cadence: Monthly hosted grantmaking fund performance review.
6. Collaboration with Partnerships and Delivery Teams
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Work with the Partnerships Circle to ensure clear communication between funders, hosted partners, and internal teams.
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Support the Finance Team in cash flow forecasting, funder fund management, and budget reforecasting.
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Coordinate with the Legal and Operations teams to ensure integrated service delivery across all funding streams.
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Collaborate with the Training Lead to deliver guidance or workshops on grant compliance and reporting for hosted partners.
Reporting cadence: Monthly Delivery Circle coordination meeting.
7. Process, Systems, and Continuous Improvement
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Develop and maintain Standard Operating Procedures (SOPs) for all grant-related workflows, including contracting, reporting, and closure.
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Support the automation of grant management systems through HOSTHub to increase efficiency and reduce administrative burden.
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Identify bottlenecks, recommend process improvements, and support implementation across teams.
Reporting cadence: Quarterly systems and improvement review.
8. Risk Management and Audit Support
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Identify and mitigate risks across the grant portfolio, ensuring early escalation of financial or operational concerns.
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Support external and internal audits, providing complete and accurate grant documentation.
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Maintain a continuous improvement mindset toward compliance, ensuring HOST remains audit-ready at all times.
Reporting cadence: Real-time escalation of risks; quarterly risk review with Finance and Legal.
Key Relationships
Internal: Finance Manager, Finance Officer, Partnerships Manager: Funders, Partnerships Director, Legal Lead, Finance & Operations Director, Data Analyst, and Training Lead.
External: Funders, hosted partners, hosted grantees, and auditors.
Performance Indicators
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100% compliance with funder and grant reporting deadlines.
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100% of grants processed with complete due diligence and documentation.
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Zero unresolved financial discrepancies in grant records at month-end.
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All funder and hosted partner reporting delivered on time and to standard.
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Continuous improvement in efficiency and accuracy of grant management workflows.
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Positive feedback from funders and hosted partners on financial clarity and service quality.
Qualifications/Experience
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Internationally recognised finance qualification.
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Ideally use of Sage but not essential.
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Experience of the not for profit sector.
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Experience managing Grants advantageous.
Non Charity Employer
11 - 20
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Manager: Grantmakers
Reports to: Executive Director
Contract: Full-time
Role Purpose
As Partnerships Manager: Grantmakers, you will lead the development and delivery of HOST’s Hosted Grantmaking service — ensuring that funders can move resources quickly, safely, and transparently to the people driving change.
You will oversee funder relationships and hosted grantmaking delivery, building systems that ensure clarity, compliance, and care at every stage. Working closely with the Delivery Circle, you’ll strengthen due diligence, grant management, and reporting processes — enabling funders to trust that every pound achieves its intended impact.
In order to respond to growing demand, you will build and manage the Hosted Grantmaking Community Support Team and liaise and coordinate with the Delivery Team, ensuring HOST has the capacity and expertise to meet growing global demand for hosted funds.
This role is central to HOST’s ambition to become a trusted backbone for civil society infrastructure — connecting funders and change-makers through integrity, efficiency, and shared purpose.
Core Responsibilities
1. Hosted Grantmaking Leadership
Lead the delivery and growth of HOST’s Hosted Grantmaking service, working closely with the Executive Director, Operations Director and other Partnership Managers, ensuring alignment between funder expectations, hosted partner needs, and internal delivery capacity.
Co-design and coordinate the Hosted Grantmaking Delivery Team, coordinating with the Delivery Circle (Finance, Due Diligence, and Legal) to ensure seamless grant operations.
Strategic oversight of hosted grantmaking cycles — from application to disbursement and reporting — ensuring accuracy, speed, and compliance in delivery.
Reporting cadence: Monthly Hosted Grantmaking performance report to Executive Director and Operations Director.
2. Hosted Grantmaking Community Support and Relationship Management
Build and lead the Hosted Grantmaking Community Support Team, ensuring all funders and hosted funders receive consistent, proactive, and informed communication.
Strengthen HOST’s funder community by developing engagement pathways, events, and resources that deepen relationships and mutual learning.
Maintain high standards of care, responsiveness, and accountability across all funder interactions.
Reporting cadence: Monthly funder community and relationship management summary.
3. Due Diligence and Grant Facilitation
Work with the Delivery Circle, Grants Manager, and Partnerships Manager: Funders to deliver due diligence processes that are rigorous, efficient, and scalable.
Ensure all funder agreements, compliance documentation, and grant records are accurate, up to date, and audit-ready.
Support the development of clear SOPs for due diligence and hosted grantmaking workflows in collaboration with the Legal Lead and Operations Team.
Reporting cadence: Monthly compliance and due diligence report.
4. Funder Relationship Stewardship and Growth
Support the Partnership Team to manage relationships with key funders and philanthropic partners, ensuring HOST is recognised as a trusted, transparent delivery partner.
Develop funder engagement plans and manage the funder relationship lifecycle from onboarding through renewal.
Identify new funder opportunities aligned with HOST’s mission and facilitate introductions for the Partnerships Director and Executive Director.
Reporting cadence: Quarterly relationship development review.
5. Reporting and Communications
Oversee funder reporting and impact communications, ensuring accuracy, timeliness, and alignment with HOST’s tone of voice.
Work with the Engagement Team to produce funder updates, case studies, and inputs to the HOST Impact Report.
Ensure funders and partners understand the value, integrity, and impact of HOST’s services.
Reporting cadence: Quarterly reporting and communications alignment.
6. Systems and Process Development
Maintain clear funder and grant records across ClickUp, Zendesk, and CRM systems.
Develop and maintain SOPs for Hosted Grantmaking, funder engagement, and due diligence workflows.
Ensure consistent alignment between partnership data and financial reporting.
Reporting cadence: Quarterly systems and SOP review.
7. Risk, Compliance, and Escalation
Identify and escalate financial, operational, or reputational risks associated with hosted grantmaking or funder engagement.
Collaborate with the Legal Lead, Delivery Team, and Executive Director on mitigation actions and documentation.
Contribute to HOST’s monthly organisational risk report.
Reporting cadence: Real-time escalation; monthly consolidation.
8. Collaboration and Cross-Team Development
Work with the Partnerships Manager: Funders to align Hosted Grantmaking within HOSTs wider donor engagement.
Work with the Partnerships Manager: Changemakers to align Hosted Grantmaking with the Hosted Partner Journey.
Collaborate with the Training Lead and Data Analyst to integrate learning, performance, and impact insights into service design.
Contribute to the continuous improvement of HOST’s partnership management framework.
Reporting cadence: Quarterly service development meeting.
Key Relationships
Internal: Executive Director, Operations Director, Partnerships Manager: Funders, Partnerships Manager: Changemakers, Finance, Legal, Operations, Communications, Data Analyst, and Training Lead.
External: Funders, philanthropic networks, and hosted grant recipients.
Required Experience
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5–8 years’ experience in funder relations, partnerships management, or programme delivery within the not-for-profit, social enterprise, or philanthropic sectors.
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3–5 years’ experience overseeing grantmaking, regranting, or fund distribution programmes, ideally across multiple geographies or funder types.
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Proven ability to manage and grow funder relationships, including institutional, philanthropic, or high-net-worth funders.
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Demonstrated experience leading or building a small team, with responsibility for coaching, supervision, and performance management.
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Strong background in due diligence, compliance, and risk assessment, particularly in relation to funder funds and hosted grantmaking.
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Proven success developing and maintaining systems, SOPs, and cross-team coordination for complex funder or grant processes.
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Experience managing financial reporting and data-driven insights to meet funder and audit requirements.
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Excellent written and verbal communication skills, with the ability to deliver confident, values-aligned communications to funders and partners.
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Strong organisational and project management skills — able to balance multiple grants, deadlines, and stakeholders effectively.
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Experience working with CRM and project management platforms (e.g. ClickUp, Zendesk, Salesforce, or similar
Non Charity Employer
11 - 20
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Administrator
Location: Home-based with regular travel required to Dorking and London, 1/2 times a month
Hours: Part-time, 25 hours per week worked over 5 days
Contract: Self-employed basis
Salary: around £19,500 per annum - subject to experience
Closing date: Friday 12th December
About the role
Next year, Kids for Kids celebrates its 25th anniversary, and we’re preparing for a very special year ahead. This is a unique opportunity to join us at a pivotal moment – to help run our major anniversary celebrations, raise awareness of everything we’ve achieved over the past quarter of a century, and play a vital part in shaping the future of our charity.
For 25 years, Kids for Kids has been transforming the lives of children in Darfur, Sudan – bringing hope, security and sustainable futures to families living through unimaginable hardship as conflict and famine continue to threaten lives.
We are now looking for an enthusiastic, highly organised Administrator to join our small but dynamic team. This is an exciting, hands-on role where you’ll take responsibility for the smooth running of our office and work closely with our Founder and CEO, as well as our Deputy CEO.
We’re a close-knit team with a strong sense of purpose, a culture of hard work, and a shared belief in going the extra mile for the children we support. This is more than just an administrative role – it’s a chance to make a real difference, to be proud of the impact you help create, and to be part of the new face of Kids for Kids as we step into our next 25 years.
About You:
We are looking for someone who has a can-do attitude, is hardworking, efficient, has excellent attention to detail, can work in a fast-paced environment and is good at managing their own time. You will bring with you the following skills and experience:
- Excellent verbal and written communication skills
- Previous Executive Level PA experience or hands-on administrative experience
- Experienced, self-motivated, enthusiastic and dedicated, with initiative and the ability to work as part of a small administrative team
- Reliable and responsible
- Excellent attention to detail where accuracy is essential
- Excellent IT skills with extensive experience of Zoom, Teams and Microsoft Office including MS Excel – ability to use spreadsheets, input basic formulae and remove duplications. Experience of Donorfy is a bonus.
- Excellent research skills
In return:
Kids for Kids is invested in their employees and offers the following benefits:
- Flexible and supportive work environment
- Flexible working
- 25 days annual leave plus bank holidays
How to apply:
Please provide a CV and a cover letter setting out how you fulfil the requirements and your suitability for the position.
Deadline to apply is 12th December. We are looking for the successful candidate to start at the beginning of January 2026. Applications will be reviewed on a rolling basis so please apply early.
Other roles you may have experience in could include:
Office Manager, Administrative Assistant, Executive Assistant, Receptionist, Personal Assistant, Secretary, Data Entry Clerk, Office Administrator, Administrative Coordinator, Administrative Analyst, Administrative Business Partner, Customer Service Representative, Clerical Specialist, Records Manager, Executive Administrator, Events Administrator, Events Assistant.
Registered Charity
6 - 10
We bring sustainable solutions to Darfur’s villages, ending child poverty and transforming futures
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Manager – HOSTHub Lead
Reports to: Operations Director (Head of Delivery)
Contract: 0.6
Location: Remote (UK or International (GMT +3/-3)
Role Purpose
As Product Manager HOSTHub Lead, you will drive the vision, design, and delivery of HOSTHub, HOST’s secure digital platform for global civil society operations.
HOSTHub is the central nervous system of HOST - connecting partners, funders, and internal teams across finance, legal, and operations. You will lead the platform’s development and optimisation, ensuring every user journey is clear, intuitive, and aligned with HOST’s empowering, expert, and empathetic values.
Working closely with the Partnerships and Engagement teams, along with our development contractors, you’ll translate user needs into product strategy, coordinate with the external development team, and deliver tools that make life easier for changemakers, funders, and the HOST team.
This is a strategic, high-impact role for someone who can think systemically, act decisively, and balance big-picture design with hands-on delivery.
Core Responsibilities
1. Product Vision and Strategy
Lead on the design, roadmap, and vision of HOSTHub as HOST’s flagship digital platform.
Translate HOST’s organisational goals into a clear, scalable, and user-focused product strategy.
Define and own product milestones, prioritising features that improve efficiency, visibility, and impact.
Ensure HOSTHub reflects HOST’s values secure, transparent, intuitive, and empowering.
Reporting cadence: Monthly progress and roadmap update to Operations Director and Leadership Team.
2. User Journey and Experience Design
Lead on designing the end-to-end user experience for hosted partners, funders, and staff.
Map user journeys across onboarding, finance, compliance, and reporting workflows, identifying pain points and opportunities for improvement.
Collaborate with the Partnerships and Community Support teams to align HOSTHub with the Hosted Partner and Funder Journeys.
Work with the Communications Team to ensure all user-facing content is accessible, clear, and on-brand.
Reporting cadence: Quarterly user feedback and UX improvement report.
3. Development Oversight
Oversee product design and development process, in coordination with the development team.
Attend demo and planning sessions each sprint, provide clear prioritisation of activities and ensure that development is rolled out as required.
Ensure that all Hosted Partner and HOST team voices are included and prioritised into the platform development, acting as central focal point for all HOSThub needs.
Reporting cadence: Bi-weekly sprint updates; monthly development report.
4. Data, Systems, and Integration
Work with the Data Analyst to ensure HOSTHub captures accurate, useful data for reporting and impact measurement.
Integrate Data and Impact measurement needs into the Product Roadmap prioritisation
Support automation of key workflows across the Delivery and Partnerships Circles, improving speed and reducing manual processes.
Maintain robust documentation of system architecture and data flows.
Reporting cadence: Monthly systems performance and data accuracy review.
5. Security, Compliance, and Risk
Lead on platform security and data protection in collaboration with the Legal Lead.
Ensure HOSTHub adheres to global data privacy and security standards (GDPR, AML/CTF, etc.). Prioritise required actions within roadmap.
Conduct regular digital risk assessments and prioritise required actions within roadmap mitigation strategies.
Lead the incident response process for digital issues or breaches, maintaining transparent communication with leadership.
Reporting cadence: Quarterly security and compliance review.
6. Cross-Team Collaboration and Capacity Building
Work across HOST’s teams to ensure HOSTHub serves all service areas - Project Hosting, Hosted Grantmaking, and Capacity Building.
Develop and deliver internal training sessions to build staff confidence and skills in using HOSTHub.
Create and maintain onboarding resources, FAQs, and user guides.
Partner with the Training Lead to embed digital literacy across the organisation and hosted partner community.
Reporting cadence: Quarterly internal training and adoption report.
7. Continuous Improvement and Innovation
Monitor emerging technologies and sector best practices to inform HOSTHub’s evolution.
Evaluate and test new features, integrations, and user needs to maintain product relevance.
Lead user feedback sessions and platform reviews to ensure HOSTHub grows with HOST’s global operations.
Drive HOSTHub’s role in enabling a distributed, digital-first delivery model.
Reporting cadence: Annual product review and roadmap refresh.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, and Training Lead.
External: Developers, technical service providers, hosted partners, funders, and contractors.
Performance Indicators
HOSTHub roadmap milestones delivered on time and within scope.
90%+ user satisfaction in feedback surveys.
All major integrations operational and maintained.
Demonstrated improvements in efficiency and automation across service areas.
100% compliance with digital security and privacy standards.
Required Experience
5–8 years’ experience in product management, digital platform delivery, or systems development - ideally within SaaS, fintech, social enterprise, or digital infrastructure contexts.
Proven track record of delivering complex, multi-stakeholder digital products from concept to launch and iteration.
Strong understanding of user experience (UX) and user journey design, with practical experience mapping and optimising workflows for multiple user groups.
Experience managing or coordinating external developers, digital agencies, or tech contractors in remote environments.
Demonstrated ability to translate user needs into technical requirements, prioritising effectively across competing demands.
Familiarity with API integrations, database systems, and workflow automation tools (e.g. Zapier, Airtable, or custom integrations).
Proven success integrating digital tools with finance, CRM, or data systems (e.g. Sage, Salesforce, ClickUp, Zendesk).
Strong data skills, including experience designing or using dashboards and analytics for performance and reporting.
Knowledge of security, privacy, and compliance frameworks (e.g. GDPR, ISO, AML/CTF) as they apply to digital systems.
Excellent project management, prioritisation, and communication skills - able to bridge technical and non-technical audiences.
Non Charity Employer
11 - 20
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.