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Housing Support Worker
We are seeking a Housing Support Worker to help people experiencing homelessness and complex needs maintain safe, stable accommodation in Middlesbrough.
Position: Housing Support Worker
Location: Middlesbrough, North East
Salary: £26,436 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 13th September 2026
About the Role
Join Depaul UK as a Housing Support Worker and help people experiencing homelessness and complex needs build greater stability and independence.
You will manage a caseload of clients, providing practical and emotional support to help them maintain their accommodation, develop independent living skills and work towards their individual goals.
This is a varied, community-based role combining direct support with practical tenancy and housing responsibilities. You do not need to be an experienced Housing Officer, but you will need experience supporting vulnerable people and the confidence to manage your own caseload. Training and support will be provided to develop your housing management knowledge.
Key responsibilities include:
· Supporting people with complex needs to maintain their accommodation and build independence
· Providing regular visits, practical support, advice and life-skills guidance
· Helping clients manage rent, benefits, arrears and tenancy responsibilities
· Coordinating repairs and responding to property, landlord and contractor queries
· Responding appropriately to safeguarding, anti-social behaviour and tenancy concerns
· Working with statutory and voluntary sector partners to create effective packages of support
· Maintaining accurate client, housing and case management records
In return, you will receive 26 days' annual leave, increasing with service, employer pension contributions of up to 7%, a cash health plan, 24/7 GP access, an Employee Assistance Programme, family-friendly policies and a wide range of discounts.
About You
You will have experience working with people who may have complex needs, including homelessness, mental health needs, substance misuse, domestic abuse or offending histories.
You will also need:
· Strong relationship-building and communication skills
· A good understanding of safeguarding and professional boundaries
· Confidence working independently and managing competing priorities
· Good IT and record-keeping skills
· An understanding of risk management and information sharing
· A willingness to develop your knowledge of housing and tenancy management
Above all, you will share Depaul UK's commitment to supporting people to achieve greater stability and independence.
About Depaul UK
Depaul UK works alongside people experiencing homelessness and marginalisation, providing accommodation, prevention and support services across the UK.
Since its beginnings in 1989, the organisation has grown from a single housing project in North London to supporting thousands of people each year across London, Greater Manchester and the North East.
Other roles you may have experience of could include: Housing Support Worker, Homelessness Support Worker, Tenancy Support Worker, Tenancy Sustainment Worker, Floating Support Worker, Supported Housing Worker, Support Worker, Key Worker, Recovery Support Worker or Housing Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Floating Support Worker who is kind, proactive, and ready to support young people aged 18–25, including care leavers, on their journey to independence.
This is not a care role - it’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future. The role will involve driving between various properties across Borehamwood. You will require a driving licence and your own car.
What You’ll Be Doing
In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.
What We’re Looking For - We need someone who:
- Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse.
- Is creative and confident in engaging young people, whether through music, sports, art, or other interests.
- Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options.
- Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working.
- Brings transferable experience from youth work, education, housing, or similar sectors.
Please note - This is a part-time, onsite role and you’ll need to be available to work 3 or 4 days a week. (The team are flexible on what days of the week and start/finish times, as long as its 18.75 hours per week)
What You’ll Get
- 25 days’ annual leave plus bank holidays.
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Family-friendly policies and a supportive team culture.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you - Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.