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Job Role: Floating Support Worker
Salary: £28,655 per year
Hours: 37.5 hours per week: Either Monday – Friday 9-5pm (with some flexibility around start and finish time) or 37.5 hours over 4 days (Monday- Friday)
Contract type: Permanent
Location: South West, covering B&NES, Bristol, Wiltshire, Somerset and North Somerset
Additional information:
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
- Ability to travel across the South West region, including projects based in B&NES, Bristol, Wiltshire, Somerset and North Somerset.
- Ability to work flexibly including early mornings where required (meaning an earlier finish to the day)
- Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Floating Support Worker, you’ll play a vital role in supporting services where extra capacity is needed, working across different locations including B&NES, Bristol, Wiltshire, Somerset and North Somerset. This is a varied and dynamic role, offering the opportunity to work across supported housing and outreach services, with no two weeks looking the same.
You’ll work directly with people who have a range of support needs, building positive, professional relationships and providing person‑centred, trauma‑informed support. This includes offering practical help, promoting independence, and responding flexibly to individual circumstances in a fast‑paced environment.
This role is ideal for someone who enjoys variety, is well organised, and can adapt to changing priorities and locations. You’ll need to be a driver with access to your own vehicle and business insurance, and be comfortable working flexibly, with rotas provided two weeks in advance and occasional last‑minute changes handled considerately.
What you’ll be doing:
Give clients advice and information, providing an enabling service so that they can be signposted to, and access appropriate services.
Maintain client records, so they are accurate and fully updated at all times.
Ensure all clients are provided with high-quality person-centred services which takes a strength-based and trauma-informed approach.
Work collaboratively taking a multi-agency approach to safeguard clients.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
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- Full driving licence and access to own car for work purposes.
- Willingness to travel around the South West to support our various projects and teams.
- Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at Julian House charity shop
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Housing Support Worker
We are seeking a Housing Support Worker to help people experiencing homelessness and complex needs maintain safe, stable accommodation in Middlesbrough.
Position: Housing Support Worker
Location: Middlesbrough, North East
Salary: £26,436 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: 20th September 2026
About the Role
Join Depaul UK as a Housing Support Worker and help people experiencing homelessness and complex needs build greater stability and independence.
You will manage a caseload of clients, providing practical and emotional support to help them maintain their accommodation, develop independent living skills and work towards their individual goals.
This is a varied, community-based role combining direct support with practical tenancy and housing responsibilities. You do not need to be an experienced Housing Officer, but you will need experience supporting vulnerable people and the confidence to manage your own caseload. Training and support will be provided to develop your housing management knowledge.
Key responsibilities include:
· Supporting people with complex needs to maintain their accommodation and build independence
· Providing regular visits, practical support, advice and life-skills guidance
· Helping clients manage rent, benefits, arrears and tenancy responsibilities
· Coordinating repairs and responding to property, landlord and contractor queries
· Responding appropriately to safeguarding, anti-social behaviour and tenancy concerns
· Working with statutory and voluntary sector partners to create effective packages of support
· Maintaining accurate client, housing and case management records
In return, you will receive 26 days' annual leave, increasing with service, employer pension contributions of up to 7%, a cash health plan, 24/7 GP access, an Employee Assistance Programme, family-friendly policies and a wide range of discounts.
About You
You will have experience working with people who may have complex needs, including homelessness, mental health needs, substance misuse, domestic abuse or offending histories.
You will also need:
· Strong relationship-building and communication skills
· A good understanding of safeguarding and professional boundaries
· Confidence working independently and managing competing priorities
· Good IT and record-keeping skills
· An understanding of risk management and information sharing
· A willingness to develop your knowledge of housing and tenancy management
Above all, you will share Depaul UK's commitment to supporting people to achieve greater stability and independence.
About Depaul UK
Depaul UK works alongside people experiencing homelessness and marginalisation, providing accommodation, prevention and support services across the UK.
Since its beginnings in 1989, the organisation has grown from a single housing project in North London to supporting thousands of people each year across London, Greater Manchester and the North East.
Other roles you may have experience of could include: Housing Support Worker, Homelessness Support Worker, Tenancy Support Worker, Tenancy Sustainment Worker, Floating Support Worker, Supported Housing Worker, Support Worker, Key Worker, Recovery Support Worker or Housing Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP