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Freedom from Torture
Finsbury Park, Greater London
£29,678 per year + good benefits
Permanent, Full-time
Job description

Supporter Marketing Officer

Contract: Permanent

Hours: 35 per week

Location: London

Salary: £29,678 per annum

Closing date: 25 April 2021

Expected date of interviews: 4 - 7 May 2021

Job ref: VA415

Are you passionate about using creativity, technology and people power to change the world? Do you believe in standing up for human rights alongside torture survivors?

Freedom from Torture is looking for a Supporter Marketing Officer to join our new, award-winning, friendly supporter focused Individual Giving team. You will be working with the Supporter Acquisition Officer and Supporter Marketing Assistant, managed by the Supporter Marketing Manager to develop a busy programme of fundraising appeals and campaigns.

This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our next four year strategy. You’ll assist the Supporter Marketing Manager to develop and roll out our fundraising appeals and campaigns strategy, to raise funds. You will also work collaboratively with the Supporter Acquisition Officer and Supporter Marketing Assistant.

The role

· Running and developing: full warm retention programme of supporter marketing activity, including warm appeals, newsletters, raffles, committed giving campaigns, telemarketing, and gift aid campaigns.

· Managing and developing creative campaigns: daily autonomous management of external agencies and projects. As well as managing multiple projects, you will work with the Supporter Marketing Manager to make strategic creative decisions based on data and insights collated from campaign evaluation.

· Fundraising and copywriting:writing donor development newsletters, thank you letters and other ad-hoc campaigns, often working directly with torture survivors to record and communicating their personal experiences, sharing stories from people who have overcome incredible hardships and amplify the voice torture tried to silence.

About you

· Highly proficient use of business IT systems including Excel, Word, PowerPoint and databases.

· You must have great literacy and numeracy skills and the ability to interpret large sets of data, spot trends and make adjustment to reflect insights.

· You will have excellent attention to detail with good copy writing skills and an eye for design and a high level of written and verbal communication skills.

· It’s essential that you are able to prioritise and manage a busy workload managing projects from start to finish within given budgets and work to tight deadlines.

· You must have experience of working with a range of Direct Mail, telemarketing and email marketing techniques.

Big Pluses

· Proven track record of working in a direct marketing team preferably in the charity sector.

· Experience of database targeting, segmentation, testing and response analysis.

· Lived experience of torture.

· Knowledge of GDPR and supporter data compliance

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution and 1% employee contribution.

Freedom from Torture is an equal opportunity employer! People from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

To view the Job Description and Person Specification, please click the link provided. 

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for positive change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Additional documents
Supporter Marketing Officer JD (.pdf)
Check commute
Starting Address
Mode of transport
Posted on: 06 April 2021
Closing date: 25 April 2021
Tags: Fundraising,Marketing
Job closes in 2 days
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