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Supporter Marketing Officer
Contract: Permanent
Hours: 35 per week
Location: London
Salary: £29,678 per annum
Closing date: 25 April 2021
Expected date of interviews: 4 - 7 May 2021
Job ref: VA415
Are you passionate about using creativity, technology and people power to change the world? Do you believe in standing up for human rights alongside torture survivors?
Freedom from Torture is looking for a Supporter Marketing Officer to join our new, award-winning, friendly supporter focused Individual Giving team. You will be working with the Supporter Acquisition Officer and Supporter Marketing Assistant, managed by the Supporter Marketing Manager to develop a busy programme of fundraising appeals and campaigns.
This is an exciting chance to join us as we place survivor empowerment and movement building at the heart of our next four year strategy. You’ll assist the Supporter Marketing Manager to develop and roll out our fundraising appeals and campaigns strategy, to raise funds. You will also work collaboratively with the Supporter Acquisition Officer and Supporter Marketing Assistant.
The role
· Running and developing: full warm retention programme of supporter marketing activity, including warm appeals, newsletters, raffles, committed giving campaigns, telemarketing, and gift aid campaigns.
· Managing and developing creative campaigns: daily autonomous management of external agencies and projects. As well as managing multiple projects, you will work with the Supporter Marketing Manager to make strategic creative decisions based on data and insights collated from campaign evaluation.
· Fundraising and copywriting:writing donor development newsletters, thank you letters and other ad-hoc campaigns, often working directly with torture survivors to record and communicating their personal experiences, sharing stories from people who have overcome incredible hardships and amplify the voice torture tried to silence.
About you
· Highly proficient use of business IT systems including Excel, Word, PowerPoint and databases.
· You must have great literacy and numeracy skills and the ability to interpret large sets of data, spot trends and make adjustment to reflect insights.
· You will have excellent attention to detail with good copy writing skills and an eye for design and a high level of written and verbal communication skills.
· It’s essential that you are able to prioritise and manage a busy workload managing projects from start to finish within given budgets and work to tight deadlines.
· You must have experience of working with a range of Direct Mail, telemarketing and email marketing techniques.
Big Pluses
· Proven track record of working in a direct marketing team preferably in the charity sector.
· Experience of database targeting, segmentation, testing and response analysis.
· Lived experience of torture.
· Knowledge of GDPR and supporter data compliance
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution and 1% employee contribution.
Freedom from Torture is an equal opportunity employer! People from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
To view the Job Description and Person Specification, please click the link provided.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for positive change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
We reserve the right to close the vacancy early if we receive a high volume of applications.
TPP Fundraising team are delighted to be working with a leading disability charity as they look to recruit an Individual Giving Acquisition Manager into their successful fundraising team.
As the Individual Giving Acquisition Manager, you will support on development of their acquisition programme. This is a great time to join this charity as they are putting a focus on their individual giving programme, putting real investment into this area along with a new CEO and Head of IG that focused on the success of this area.
Job Title: Individual Giving Acquisition Manager
Client: Disability charity
Salary: £40,000 to £41,000
Location: London
You will be responsible for leading on the development and implementation of their multi-channel acquisition campaign. Develop long term sustainable income, identifying the audiences, products and channels that will maximise income. They are currently running campaign through direct mail, telephone and online. This role will line manage an Individual Giving Officer within the team, setting targets and ensuring their professional development needs are met. You will work with the marketing team to develop and implement bespoke donor communications including regular newsletters and online activity.
They are looking for candidates that have specific experience of managing a range of direct marketing activities including warm and cold appeals, telemarketing and lotteries. Have experience of using a fundraising databases to segment and select data to direct campaigns as well as for the production of reports. You can show experience of developing donor stewardship programmes and continuous management. Experienced in supporting with the development and implementation of a fundraising strategy as well as setting income budgets.
If you have read through this post and feel that with you meet the experience they are looking for and would like to have a further conversation about this position, then please do not hesitate to get in touch.
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