2 Application integration analyst jobs in London, Greater London
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Business or Process Analyst who enjoys untangling complex systems, understanding how data really works and finding better ways to connect the dots?
Great Ormond Street Hospital Charity is looking for a Process Analyst to help us build a clearer, more joined-up understanding of how data moves through our organisation.
This is a hands-on, data-focused role. You'll work across systems, teams and processes to map how information is captured, transformed and used; identify where things break down; and help create clearer rules and more sustainable ways of working.
You'll need to be comfortable getting into the detail of data, asking challenging questions and working closely with technical and non-technical colleagues to turn complexity into practical solutions.
Salary
The salary for this role is £48,192 per annum and this is a 12 month fixed term contract.
We operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Build an end-to-end view of our data landscape, documenting how systems connect, how data moves between them and where key dependencies sit.
- Map complex data flows and business processes across platforms including Salesforce, Snowflake, Marketing Cloud and other connected systems.
- Identify duplication, manual workarounds, data quality issues and points of failure, digging into root causes rather than simply fixing individual problems.
- Help establish clear and consistent business definitions, data rules and governance across areas such as matching, deduplication, consent, retention and data ownership.
- Work with stakeholders to understand the business need before considering the technology solution, constructively challenging existing assumptions and ways of working.
- Translate complex business and data requirements into clear process maps, requirements, user stories and documentation that technical teams can use.
- Work closely with Data Management, Data Engineering, Salesforce and business teams to turn findings into practical improvements across systems and processes.
- Support new integrations, testing and implementation, ensuring changes work effectively across the whole data lifecycle rather than solving one part of the process in isolation.
- Create clear documentation that strengthens organisational knowledge and reduces reliance on individual or undocumented technical knowledge.
Skills, Knowledge and Expertise
- Experience working as a Business Analyst, Process Analyst, Data Management Analyst or in a similar role involving complex systems and data.
- Strong experience mapping and documenting end-to-end business processes, system interactions or data flows.
- Experience working across integrated systems such as CRM, data warehouse, marketing automation or other enterprise platforms.
- Strong analytical and problem-solving skills, with the ability to investigate problems, identify root causes and recommend sustainable improvements.
- An understanding of data management concepts such as data quality, governance, business rules, data lineage and ownership.
- Strong stakeholder management and facilitation skills, with the confidence to ask challenging questions and constructively challenge established ways of working.
- Ability to translate between business and technical teams, making complex requirements clear and understandable.
- Strong documentation and process-mapping skills, with the ability to bring structure and clarity to ambiguous or complex problems.
- Experience with Salesforce, Snowflake or Marketing Cloud would be useful, but specific platform expertise isn't essential.
DBS - note a basic DBS check is required for this role
How to Apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing date: 23 September 2026
Applications will be reviewed on an ongoing basis and we reserve the right to close the roles prior to the closing date should suitable applicants be found. Therefore, you are encouraged to apply early to avoid disappointment.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Thank you!
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Royal Marsden Cancer Charity, accurate, accessible and well-managed data underpins everything from supporter stewardship to the delivery of ambitious fundraising campaigns. We are looking for a proactive and solutions-focused Senior Database Officer to help colleagues get the best from our fundraising CRM, strengthen data quality and support our ongoing transition to Raiser’s Edge NXT.
This is an exciting opportunity to join a collaborative Data and Fundraising Operations team at a time of significant growth. You will combine technical database work with stakeholder support, training and process improvement, helping colleagues use our systems confidently and effectively.
You do not need to know every system we use from day one. If you have strong data manipulation skills, enjoy solving complex problems and can quickly develop expertise in new technology, we would love to hear from you.
What makes this opportunity different
This role offers more than traditional database administration.
Our Data and Fundraising Operations team acts as the technical lead for many of the Charity’s systems and technical projects. Alongside developing your knowledge of Raiser’s Edge NXT, you’ll have opportunities to broaden your experience across Excel, Access, SharePoint, APIs, data integrations, reporting, automation and system implementation.
You’ll be joining a collaborative and supportive team where you can deepen your CRM expertise while developing a broader understanding of data, systems and digital processes within fundraising.
What you’ll be doing
You’ll help colleagues across the Charity get the best from our fundraising CRM and data by:
- Providing day-to-day support and troubleshooting for Raiser’s Edge NXT users
- Supporting fundraising teams as they move from Raiser’s Edge 7 to NXT
- Delivering clear training, guidance and practical support to CRM users
- Managing data imports, cleansing, audits and database administration
- Monitoring data quality and improving how supporter information is recorded
- Working with stakeholders to understand their needs and improve systems and processes
About you
You may already be working as a Database Officer, CRM Officer or charity data specialist and be ready to take the next step in your career.
You’re curious, proactive and solutions-focused. You enjoy investigating data and system issues, working with complex datasets and finding practical ways to improve processes. Just as importantly, you enjoy working with people and can explain technical information clearly to colleagues with different levels of confidence and experience.
You’ll bring:
- Proven ability to learn new systems quickly and develop advanced knowledge
- Strong data manipulation skills using Excel, Access or comparable tools
- Highly developed problem-solving skills
- The ability to investigate data or system issues methodically
- Experience managing several stakeholders and competing requirements
- The ability to draw out requirements and translate them into practical improvements
- Strong communication skills and the ability to explain technical information clearly
- A proactive approach and a high level of initiative
It would be helpful, but not essential, if you have
- Experience of working within a charity
- Advanced knowledge of Raiser’s Edge 7 or Raiser’s Edge NXT
- Experience using ImportOmatic or a similar data import tool
- Experience designing and delivering systems training
- Experience creating user guidance or process documentation
- Experience supporting CRM adoption or system change
Benefits:
- Hybrid working, with approximately 40% of your time in the office and 60% working from home each month
- 27 days’ annual leave plus bank holidays, rising to 29 days after five years
- A contributory pension scheme with employer contributions of up to 6%
- Life insurance for eligible pension scheme members
- Enhanced maternity and adoption leave and pay
- Employee assistance and confidential counselling services
- Flexible working options
- Subsidised on-site canteens
- A bright, modern Chelsea office close to South Kensington station
- The technology and equipment needed to work effectively from home
Our Commitment to Inclusion
We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from candidates of all backgrounds and are dedicated to ensuring equitable opportunities for all
Registered Charity
101 - 500
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.