Job Title:  System Administrator

Reporting To: Head of IT

Working pattern: Based from home with regular travel to The Felix Project depots in west, north & east London

About The Felix Project

The Felix Project is a dynamic London charity that works with food suppliers and charities and schools to reduce food waste and food poverty. We were set up in 2016 by entrepreneur, Justin Byam Shaw. 

More than eight million people in the UK struggle to afford to eat every day, while our food industry generates 100,000 tonnes of edible food waste each year. 

We rescue good food that cannot be sold and would otherwise go to waste.  This is high-quality and nutritious, including a high proportion of fresh fruit and vegetables, baked goods, salads, meat and fish.  We collect or receive food from 170 suppliers, including supermarkets, wholesalers, farms, restaurants and delis. 

We sort and then deliver this food to charities that cook meals and prepare food parcels for vulnerable people and to primary schools to distribute to children and their families. This year we will deliver over 5000 tonnes of food to more than 310 London frontline charities and primary schools. This is enough food to make over 13 million meals. 

We have 37 staff, 400 volunteers and a fleet of 20 vans, and we run three main operations: our two depots at Enfield and Park Royal and our Central London operation.  The depots are open during the day and from these we collect, sort, deliver and store surplus food completing pre-configured routes.  Our Central London operation runs in the evening and does point to point re-distribution directly from food retailers to charities, without the need for depot storage.  The Central London operation is fully “green” and uses electric vans and walking and cycling routes to extend our reach.

The Situation

Since the start of Covid we have seen demand for food from our many charity partners rocket, and now we are sourcing and delivering food for more than 500,000 meals every week (a 300% increase since March). With our talented and energetic workforce we are now committed to make an even greater impact on food poverty by growing this to 2 million meals per week (100 million meal per year) by 2023.

As part of this ambitious plan we have committed to Microsoft 365 infrastructure and we already utilise Outlook, SharePoint, Teams and PowerBI, with users established on our Azure AD. With the help of Accenture and Avanade we have implemented Dynamics 365 for Field Service, managing our receipts and deliveries of food in our fleet of vans using a PowerApps Portal to enable live updates for our volunteer drivers. Now, building on this we want to extend the use of dynamics into our Fundraising and Volunteering teams by migrating data and processes from proprietary cloud-based systems onto a single Dynamics 365 CRM platform, and then implementing world-class marketing tools to help drive our need to attract more great people and resources.

We’re looking for a Champion

As an IT professional, you know your stuff, but something is missing. Perhaps, you're not being challenged? Or not getting the opportunity to achieve your potential? Or perhaps you want a job where your work makes a direct difference to the lives and welfare of others?

The Role

We're looking for a Microsoft 365 Administrator to join our busy team. Working from home and our depots, you'll be responsible for supporting, managing and developing our M365 platform. Working with colleagues and external consultants, you'll take responsibility for ensuring our ecosystem is in great order and delivering measurable benefits for our business and our customers.

This newly created position would suit an experienced IT Support Analyst / Systems Administrator / Service Desk Engineer with experience of supporting Microsoft 365 / Office 365 and related technologies such as Exchange and Active Directory in a startup or SMB environment. The ideal candidate should have 5+ years hands on experience.

You will have strong tenant level experience of implementing and managing Microsoft 365 (Teams, SharePoint, OneDrive, Exchange). You will also have a good understanding of PowerPlatform, (including PowerBI, PowerApp and PowerAutomate) and some experience of managing Microsoft compliance and security. Experience of the governance and best practice around cloud infrastructure and applications would be an advantage.

You will support the business by taking responsibility for the day to day operation and resilience of all business systems, including resolving support issues and overseeing our external helpdesk and support partner. This key role demands exceptional problem-solving skills and the ability to drive issues to resolution whilst being able to prioritise competing demands and cope in pressurised scenarios. The ideal candidate will also have excellent communication skills and be able to support users in diagnosing and resolving issues in the most effective ways.

This is a 1 year fixed-term contract. In that time you'll encounter a wide range of valuable experiences for your professional development. Plus, we've some exciting plans going forward, so who knows what the future may bring?

Key Skills:

• Good experience as administrator of Microsoft 365 and Dynamics 365
• Experience supporting and training users, developing system policy, roadmapping and agile development
• Strong skills and experience in Office 365 applications
• Understanding of Microsoft Licensing
• Experience in the analysis, documentation and re-design of business processes
• Competence in PowerBI, PowerApps and PowerAutomate
• Experience of Microsoft Visual Studio, Common Data Model and Nonprofit Accelereator would be an advantage

Responsibilities:

• Work with external consultants to make recommendations towards service improvements and standards
• Oversee all IT support issues via IT ticketing system
• Monitor trends and proactively respond to issues to support the business
• Lead in planning software updates ensuring capacity to delivery

Interview process

Interviews will take place first week of October

Procurement Officer - Homelessness

£25,227 - £27,098pa

Newham, London

37.5hrs per week

The London Borough of Newham has commissioned us to further develop our pathway of support across our Newham Services.  As a result of this, we have created an additional role to the team.  The Procurement Officer will be responsible for helping develop new housing pathways for the service, increasing the volume of properties being made available to our clients.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

As the Procurement Officer, you will be required to work across the entire pathway sourcing Private Rented Sector properties.  Developing partnerships with other Housing providers, you will work to increase the stock of properties available to our clients; enabling them to move on in a meaningful way.

You will be working alongside an established team to achieve positive outcomes for those clients who are ready to move on from temporary accommodation and help them to achieve independence and social inclusion.

The ideal candidate will have experience of procuring sustainable accommodation and housing for vulnerable adults.  You will also, have the ability to build positive relationships with landlords, estate agents and other housing providers, as well as good knowledge of the current PRS market are also required.

Closing:  20th September 2020 (at Midnight)

Interviews:  28th September 2020 

This post will require an Enhanced DBS check to be processed for the successful applicant

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects was commended for their work.

IT Infrastructure Engineer- Permanent

Full Time (37.5hrs per week)

Salary £ 32,000 – 35,000 (dependent upon experience)

An exciting opportunity has arisen for an IT Infrastructure Engineer to join The Children’s Trust I.T Team.

The Children’s Trust I.T. Team is key in the design, development, delivery and maintenance of the organisation’s I.T. infrastructure and I.T. support services.  Ensuring a customer focused service and secure environment are at the forefront of everything we do. 

The I.T. Infrastructure Engineer will be responsible for ensuring the I.T. Infrastructure services operates to a high level at all times, as well as managing operations, maintenance and development of the I.T. infrastructure programmes and systems.

For this role it is essential that you have experience of administering O365, Exchange, OneDrive, and Azure Active Directory as well as maintenance and development of SharePoint sites and sub sites, lists, libraries, and content (including pages, workflows, and items).

You will need to have a flexible and ‘can do’ attitude to competing commitments in workload, as well as well as show commitment to the vision and values of The Children’s Trust

This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

If you would like to discuss the role please contact the People Operations Team, details are found on The Children's Trust website.

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, in order for your application to be considered ( this will be found on our website, where the job is advertised). As part of the shortlisting process, gaps in employment will be examined and will be further explored during the interview process. 

Closing Date: Monday 7th September2020

Interview Date(s): TBC

Strictly no agencies please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interview.  Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for interview on this particular occasion.
 

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. 

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton and Epsom.

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including: free on-site parking; subsidised cafeteria; on-site staff accommodation (subject to availability); the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme; and the opportunity to develop and implement your expertise in an environment that is as unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities.

The Children’s Trust is fully committed to protecting children and young people.  All posts at The Children's Trust are subject to an enhanced DBS check.  If you are applying to The Children's Trust, and are already registered with the DBS update service, this will speed up the recruitment process significantly.  We are an equal opportunities employer, and welcome applications from all suitably qualified candidates, regardless of their race, sex, disabilities, religion/beliefs, sexual orientation, or age.

First Love Foundation, a Christian charity was founded ten years ago with a desire to see the transformation of society through the pursuit of justice, dignity and equality for all members of society. Our work is underpinned by our belief that no one, regardless of faith, ethnicity, socio-economic background or any other factor should go through a crisis alone.

The Role
You will be responsible for managing warehouse operations i.e. collection and storage of food donations; following and keeping up to date with health & safety legislative standards; the timely distribution of food via a combination of home deliveries and occasional events.  You will also be responsible for managing the logistical aspects of our seasonal events and public food donation drives.

You will enjoy managing teams of volunteers and particularly using volunteering as a tool to build the confidence and skills of individuals / former clients to improve their employability on our structured programme. You are passionate about mentoring and helping people reach their potential. Working with the Project Worker, you will monitor and use our Salesforce CRM system to track and report on their progress (training provided).

The ideal candidate has experience running an efficient and organised warehouse combined with good IT and communications skills, be detailed conscious and able to manage own work and maintaining up to date records. 

How to Apply:

After reviewing the job description below, please email a CV and an accompanying letter detailing how your experience fulfils the requirements of the post.

Deadline for applications: 23rdSeptember 2020
 

Job title: War Pensions & Compensations Advisor

Region: Home Based with travel

Directorate: Operations

Contract: Permanent, full time 35 hours per week

Salary: £25,469.00 per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

- A desire to provide a great customer service and support

- Enjoy and thrive in working in teams and with others

- Passionate about supporting the Armed Forces community and honouring their contribution

- Come to work each day to be the best you can and to learn and develop

- An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity is available for a War Pensions & Compensations Advisor to join the National War Pension and Compensation (WP&C) Service.  We are looking for an experienced advocates to provide specialist level representation at first tier tribunal to eligible individuals who are appealing decisions under the Armed Forces Compensation Scheme and the War Pensions Scheme.  Full subject matter training will be provided.

The ideal candidate will have experience of interpreting and applying legislation and presenting cases at first tier tribunal. The role includes providing comprehensive advice to appellants and the management of a significant caseload.

We are looking for someone with excellent communications skills and a strong focus on quality customer service. The ideal candidate will be able to demonstrate a methodical approach to work and sound organisational skills.

You will be home based, but there will be a requirement to travel regularly to London for tribunal hearings as well as attend meetings across the country.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday 4th October 2020

Interviews Tuesday 13th and Wednesday 14th October

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

Ambitious College is London's first specialist Day College for young people aged 16-25 with a primary diagnosis of autism, some of whom have additional disabilities. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach focuses on the individual at all times.

We were recently awarded the ‘Natspec 2020 award' for ‘Wellbeing and mental health' and also hold a ‘Good' Ofsted rating.

We are looking to recruit a qualified Lecturer to join us on our ambitious journey. Your day to day role will include delivering creative and person centred functional life lessons to up to 10 learners. Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood. All learners are working on the pre-entry national curriculum framework with functional Maths and English embedded throughout the curriculum.

Lecturers at Ambitious College are part of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts. Each class is also supported by a dedicated team of Learning and Behaviour Specialists to support learners.

Your role as a Lecturer:

• Provide excellent delivery, teaching and course leadership to learners across Ambitious College
• Safeguard and promote the welfare of the young people we support
• Work with learners to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans
• Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements
• Work collaboratively with allied health professionals as part of a trans-disciplinary team

Why join us?

• The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
• Excellent CPD including a wide-range of in house and external training courses.
• Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
• Annual staff recognition awards.
• Cycle to work scheme up to £5000.
• Season ticket loans.
• A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes and pets cafe online.
• Employee Assistance Programme, to help you balance your work, family, and personal life.
• Access to physiotherapy.

We are committed to investing in our people and their talent.  We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference. 

For an informal discussion about this exciting position please follow the link to our website to find our contact details. Our team would be delighted to discuss the role further with you.

Closing date for applications: 12 noon, Sunday 18th October 2020

Candidates informed of outcome of application: Monday 19th October 2020

Interview date: Thursday 22nd October 2020 

Start date: As soon as possible.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.

We're looking for a great communicator who is highly organised to provide administrative support to the clinical team and liaison with the young people and the network of support around them in order to facilitate their attendance at Baobab.

The role includes facilitating the work of Baobab’s staff and volunteer team by organising clinical and casework sessions and multi-disciplinary meetings with support networks, liaising with referrers, lawyers, foster carers, social workers and key workers and occasionally with the Home Office and Social Services managers. The role also includes administrative management of clinical files, supporting staff to access and manage their notes and filing using the online database, and coordinating the referral and assessment process.

The Baobab Centre works with young asylum seekers and refugees the significant majority of whom arrived in the UK as unaccompanied minors. All have experienced either or both organized and inter-personal violence and most have experienced a very difficult journey into exile in the UK . All experience significant difficulties in the UK in accessing care and destitution, housing education, adequate health care and asylum. All, as a consequence suffer specific and particular vulnerabilities including the cluster of symptoms referred to as complex post- traumatic stress disorder, as a consequence of the interaction of their overwhelming experiences, in their home countries, on their journeys into exile and in exile in the UK. Most also have significant strengths and resiliencies and the capacity to develop new resiliencies. Our aim as an organisation is to address and work through their vulnerabilities and to enable them to access old resiliencies that have been suppressed by their traumatic experiences and to enable them to develop new resiliencies and strengths through participating as fully as they are able in the life of the Baobab Non-Residential Therapeutic Community.

The post-holder will become part of our multi-professional team and the expectation is that s/he will participate fully in the life of the Baobab community.

Director of External Relations

Salary: £50,000 to £60,000

Selection process: Application; I/Vs with CEO, ELT and Board members.

Hours:   Full-time/permanent

Holidays: 25 days pro-rata plus up to five days during the college’s Christmas closure period

DBS: All employees undergo an enhanced Disclosure and Barring Service (DBS) check.

Pension: Workplace Pension Scheme inc. employer contribution of 10%

We are a high performing specialist College, the first brand new FE College in England since 1993, focused on developing our student’s technical, creative and entrepreneurial mindsets, skillsets and networks. We are passionate about educating, supporting and creating the next generation of digital pioneers, and we are particularly proud of our focus on identifying and supporting students from tougher backgrounds and young women. In November 2018, we were rated ‘Good’ with ‘Outstanding’ features by Ofsted. We are looking for a Director of Finance and Operations, on an interim or permanent basis, to support us during a transition period. 

All our students and apprentices are passionate about tech and we are committed to supporting them to progress onto highly skilled roles in the digital sector. We run a high-performing specialist 6th form in which all students study computer science with regular off-curriculum industry projects with partners such as King Games, Deloitte and Bank of America. We consistently are rated in the top institutions in the country for our computer science curriculum. Students can also study a range of related A-levels and BTECs

We also train 240+ Higher Level and Degree Apprentices digital apprentices for 30+ companies ranging from Google to Deloitte, Expedia and the FT as junior developers, data analysts and tech consultants. We use innovative Foundation and BSc. Programmes developed with our employer partners and validated by the OU.

With campuses in Tottenham Hale and Whitechapel we have a very diverse student body from a wide range of backgrounds and are committed to using tech as a tool for social mobility. We offer a supportive culture for students and staff and our excellent industry links mean staff get regular formal and informal CPD to support their learning and development as teachers but also as leaders.

As Director of External Relations you will be responsible for both the high level strategy, including working with the Executive Leadership Team to implement and update the College’s Strategic Plan and, with your team, the daily implementation of a number of key functions. A few are listed here but a fuller list is in the attached job description:

• Ada’s fundraising activities including corporate philanthropy, major donors, trusts and foundations and implementing a wider individual giving programme.
• Facilitating and managing the extensive volunteering by industry partners in Ada’s sixth form and apprenticeship programme, including virtually due to pandemic restrictions.
• Raising the profile of the college including marketing and communications as well as public speaking and network building, and including virtual prospective learner outreach.
• Managing the outreach and recruitment of sixth form students and apprentices, in line with Ada’s social missions.
• Defining Ada’s alumni engagement and support strategy

The appointed candidate will be a champion for Ada’s unique mission and have a passion for supporting young people to succeed, especially young women and those from tougher backgrounds.

The right candidate will play a pivotal role in driving the College’s future success and will join at an exciting time in our evolution. We are looking for someone who is engaging, proactive, influential and aligned to our values; someone who will lead change management and who will support and motivate colleagues to be as efficient as possible with their budget, operations and team to drive high performance.

How to apply for the role

Please complete the application form and include a concise but detailed statement, that clearly addresses how your experience, skills and qualifications match the varied responsibilities of the post and the requirements, as set out in the person specification and email to our Jobs email address. In the subject field please write “Application for Director of External Relations” followed by your name.

If you have questions about the role and would like to have an informal conversation before submitting a completed application form please write to our Jobs email address with your CV to request a conversation with a member of the interview panel.

This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak and write fluently in English is an essential requirement of the role.

Ada is committed to safeguarding and promoting the welfare of children, young people and its staff. We expect everyone to share this commitment and to undergo appropriate checks including an enhanced DBS check.

We are recognised as a disability confident employer and positively encourage applications from all social, gender and ethnicity backgrounds.

Thank you for your interest in the role and good luck in applying!

Senior Audience Insight Manager

Please note the deadline for submitting applications for this vacancy is 23.59 on the closing date.

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Senior Audience Insight Manager Responsibilities:

Are you passionate about market research and audience insight but would like your work to have a more meaningful impact?

This is a unique opportunity to use your research and insight expertise within a leading charity, to develop an insight programme that will shape Alzheimer’s Society’s audience understanding – enabling us to deliver all aspects of our strategy, from fundraising to service delivery. You’ll lead a small but passionate team, in promoting the use of market research to better understand supporters.

This role is responsible for designing and delivering an impactful insight programme that produces actionable insights. It involves proactively identifying research opportunities and disseminating key insights, to stakeholders at all levels, in a way that will drive change.

Senior Audience Insight Manager Requirements:

We are looking for a highly motivated and skilled market research professional. You will have a wealth of experience in designing and conducting strategic market research projects. You must be comfortable with undertaking and explaining both quantitative and qualitative research, and experience of focus group moderation would be desirable.

We’re looking for someone who can lead the team to deliver cost effective research projects with the maximum impact, whilst not compromising on quality. You must be able to synthesise data from a variety of sources and be a strong communicator who is confident in presenting actionable insights to stakeholders at all levels.

This is an exciting opportunity and the post-holder will have the chance to shape the Society’s research and audience insight strategy as we gear up for more ambitious growth.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Senior Audience Insight Manager
Location: Home Worker - England and Wales
Contract type: Fixed Term to 4th June 2021 (Maternity Cover)
Hours: 35 hours per week
Salary: £41,585 - £46,725 actual per annum (depending on skills and experience) (+ London Allowance of £3,600 if applicable)

Closing date: 24th September 2020
Interview date: TBC

You may have experience of the following: Senior Insight Manager, Insight Manager, Market Research, Marketing, Dementia Charity, Business Insights Manager, MI Manager, Management Information Manager, Data Analysis, Data Analyst,, Third Sector, Charity, Nfp, Not for Profit etc.

Job title

Occupational Therapist

Qualification

In addition to qualified applicants, we will consider applicants who can evidence that they are due to receive their qualification imminently. 

Contract

Temporary - Maternity Cover 

Hours

Up to 37.5 hours per week

Salary

£25,000 - £30,000

Service setting

Jami resources, local communities, and virtual support

Organisation

Jami was established in 1989 by parents, relatives and friends of people who experienced mental health difficulties. In 2013 Jami became responsible for the community’s non-residential mental health provision, creating a single mental health service for the Jewish community.

Job purpose

You will be working as part of our core services teams, creating links with primary care and voluntary sector organisations to support people. You will carry out initial assessments and short-term interventions, enabling people to identify their needs and work towards their goals. You will meet people in person and use video conferencing technology to support people through 1:1 and group work. Due to the hybrid of virtual and in person support, we will consider applicants who are able to work from London 5 days per month

Job title

Occupational Therapist

Qualification

In addition to qualified applicants, we will consider applicants who can evidence that they are due to receive their qualification imminently. 

Contract

Permanent

Hours

Up to 37.5 hours per week – Due to our growing demand for an evening provision, the successful candidate will be required to either work 11-7 two days per week or 12-8 one day per week

Salary

£25,000 - £30,000

Service setting

Jami resources, local communities, and virtual support

Organisation

Jami was established in 1989 by parents, relatives and friends of people who experienced mental health difficulties. In 2013 Jami became responsible for the community’s non-residential mental health provision, creating a single mental health service for the Jewish community.

Job purpose

You will be working as part of our core services teams, creating links with primary care and voluntary sector organisations to support people. You will carry out initial assessments and short-term interventions, enabling people to identify their needs and work towards their goals. You will meet people in person and use video conferencing technology to support people through 1:1 and group work. Due to the hybrid of virtual and in person support, we will consider applicants who are able to work from London 5 days per month

The creation of first-class products and capabilities that will help deliver against Stewardship’s mission must be unpinned by a world class hosting platform. The decision has been made that this fundamental building block for the success of our digital strategy for the future will be Azure and now we require a suitable talent to help drive forward our cloud strategy delivery.

As a small team at the start of the journey, we need someone who brings good infrastructure experience and that knows Azure, but is perhaps frustrated by restrictive team structures in their current role – who is ready to release the shackles, move from reading blog posts and start delivering on technical challenges. You may currently be infrastructure centric, but you have the ability to think like a Developer and you embrace the “as code” future.

By summer 2021, we plan to re-platform production from co-located Hyper-V to Azure, embrace Azure Cloud DevOps as the foundation of our SDLC toolchain and augment this with the Infrastructure as Code deployment and configuration management tools needed to deliver. We then plan to refactor our in-house core software product, reducing release cycles from months to weeks as we move to update code and shift to cloud native containers and DBaaS hosting, while integrating other products (SaaS, PaaS or acquired code) to deliver the next generation of Stewardship services.

Main responsibilities:

• Collaborate with architecture, development, security and the broader company to set up and maintain a “best in class” cloud platform and provide ongoing guidance on its consumption.
• Influence architectural & design decisions with regards to the operational reliability of our Azure cloud platform.
• Drive efficiency, automation and cost reduction by automating manual and repetitive tasks.
• Develop features and codified artefacts for platform improvements using automation and infrastructure as code.
• Provide technical expertise at parts and/or all stages of the delivery lifecycle.
• Enforce standards and provide governance and contribute to process improvement.
• Identify and escalate dependencies, risks and exceptions that will affect implementation and operations of technical artefacts.
• Share experience with peers to contribute to the growth of knowledge of Cloud.

Sector: Strategy

Employment Category: Regular/Permanent

Open to Expatriates: Flexible

Location: 

• New York, NY HQ USA, 
• Athens, Greece, 
• Berlin, Germany, 
• London, United Kingdom, 
• Italy

Job Description

The External Relations (ER) department has been created in February 2020 and is comprised of 3 main but complementary functional areas: Private fundraising, Communications and Advocacy. The ER department is at the beginning stages of creating a new radical and ambitious strategy that will enhance IRC’s ability to ‘punch above its weight’ in private income, advocacy and brand awareness. The main objective of the department is to enable this organization of more than 12,000 staff to have the resources needed to continue serving 18 million people worldwide in places affected by war and disaster, shape the humanitarian sector by influencing key policies and reforms and build and grow IRC’s reputation.

The Associate Director of Business Transformation will support the implementation of the External Relations strategy across all ER functional areas working closely with ER VPs and their teams and will drive strategic projects considered high priority by ER leadership. She/he will be expected to lead a team of 5 people and work closely with senior leadership team as a thought partner to drive performance and progress.

The Associate Director will be expected to find solutions. She/he will persuade and influence, build and innovate, and use structured thinking and evidence to solve problems where there is no pre-defined methodology. Focusing on the highest priority initiatives of the External Relations team, you will build relationships across External Relations, and IRC more broadly to deliver high quality results at a pace a leading private sector organization would be proud of.

This is a demanding role – you will work hard, learn and grow quickly. Ultimately the measure of your success will be your impact - the lasting benefit you bring to the IRC through your contributions.

Major Responsibilities:

The Associate Director acts as a part of the Business Transformation and Analytics Leadership Team, reporting to the Senior Director of Business Transformation and Analytics. She/he will be expected to play a leadership role leading the complex multi-year Transformation efforts for External Relations, overseeing Analysts, Project Managers and Senior Project Managers and providing problem solving leadership, people management and client counselling. This is a challenging position which requires strong leadership, interpersonal, problem solving and a high level of personal initiative and the ability to work well in a distributed, multicultural, dynamic environment.

Responsibilities include:

•Oversee planning, monitoring and delivery of the multi-year ER business transformation, partnering with ER VPs and senior-level staff across the ER department and IRC more broadly to provide problem-solving support, and facilitate decision-making and consensus-building at each stage of the transformation

•Proactively maintain and promote a team problem solving method, seeking ways to improve and refine it as needed, including building in the flexibility needed to respond to different types of problems at different depths of definition

•Direct line management of 5 direct reports at the Analyst, Project Manager and Senior Project manager levels

•Escalate issues where required and push towards a speedy resolution

•Promote a positive, collaborative, efficient team working environment where team members enjoy working with each other and feel able to do impactful work and grow professionally over time

•Ensure close collaboration across the Business Transformation and Analytics team, and the External Relations team more broadly

•Take personal responsibility for the success of the team’s work over time, promoting and standing behind their successes, and transparently acknowledge and act on areas for improvement. Adopt and demonstrate an ownership mentality

•Provide support to senior stakeholders as needed, as new challenges emerge and priorities shift

Qualifications

Work / Educational Experience:

•Bachelor's degree or equivalent

•6 years of relevant work experience, at least three of which in a strategy or business transformation role, with gradually increasing responsibilities and a track record of high performance.

Demonstrated Skills and Competencies:

•Repeated experience in executing strategic change and organizational change management

•Repeated experience in project managing large-scale, cross-functional projects and project portfolios

•Good knowledge of private fundraising in humanitarian or development settings

•Experience in implementing or adapting project methodologies, templates, tools and processes

•Capability to manage multiple demands and to adapt to new challenges and shifting priorities

•Capability to handle and make progress against multiple simultaneous demands in short time frames, and to adapt to new challenges in a dynamic context with shifting priorities

•Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications

•Strong meeting facilitation skills

•Strong organizational and time-management skills; proven ability to prioritize and deliver on time

•Strong analytic problem solving skills

•Ability to work both independently and in a dynamic, cross-functional global team structure

•Highly proficient in Microsoft Office suite

•Demonstrated ability to work effectively with stakeholders at all levels

•Ability to manage and work through change in a proactive and positive manner

Preferred experience & skills:

•Experience in a strategy or business transformation role at either a top tier strategy consulting firm, or in the strategy development function of a global organization

•Strong knowledge of private fundraising, communication and advocacy in humanitarian or development context

•An MBA or a Master’s degree in international development, human rights or another field related to the IRC’s work

•Experience leading teams to success

•Experience in a humanitarian or development organization, or similar

•Knowledge of French or Arabic

Working Environment: 

•Standard office working environment

•Some international travel

•This role may require working remotely full or part time and part time remote employees may be required to share workspace.

Applications will be reviewed and invited to interview on a rolling basis.

Candidates must have the right to work in the country for which they are applying.

IRCUK is committed to equality of opportunity and non-discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including refugees who have the right to work in the UK. IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.

The Natural History Museum (NHM) is a world-class visitor attraction, leading science research centre and commercial event space. We use our unique collections and unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million specimens, both in our London and Tring museums, spanning billions of years and welcome more than five million visitors annually.

We are at a pivotal moment in our history as we launch a new strategy setting out our role as the natural world faces increasing threats. Building on our world-leading collection, global reputation for science and as one of the world's leading visitor attractions, the NHM has ambitious plans leading up to the 150 anniversary of the opening of the Waterhouse Building in 2031, making this a truly exciting time to be part of the NHM team.

About the role

We are looking for an enthusiastic Engineer to play a key role in the realisation of an ambitious digital strategy.

Working within the Platform team you will help manage a diverse set of platforms and applications across commercial and business functions, including MS Dynamics CRM, MS Sharepoint, Adobe AEM CMS, Magento e-shop, Gateway Ticketing and the Media Asset Management System. The team also maintains the Museum's web infrastructure (Apache, Tomcat, Nginx, IIS, HAProxy, Azure Verizon CDN, Barracuda WAF, API Gateway) and provides operational support for bespoke in-house developed applications serving a variety of public, internal and scientific audiences.

The main focus of this post is to provide application support across these commercial and business systems, helping develop solutions as well as troubleshooting problems and undertaking routine maintenance. You will have the opportunity to develop skills in the MS Power Platform and also gain exposure to the museum's web infrastructure, assisting with deployments and improving deployment pipelines.

About you

This is an exciting opportunity to take a role with a high degree of autonomy, where initiative, knowledge and experience will be valued and can have a direct impact.

A can-do problem-solving attitude and desire to learn is essential as well as a positive approach to customer service. The successful candidate will find themselves working in a supportive environment with exposure to a range of technologies and DevOps tools.

Training and mentoring will be provided, and personal development strongly encouraged.

Closing date: 9am on Wednesday 23 September 2020

To apply, please visit and upload your CV with a covering letter, which clearly outlines how you meet our person specification.