We are seeking an experienced Integration Developer to join our team supporting Tearfund's frontline work for 12 months, with a further 12 months subject to funding.

You will be joining Tearfund at a busy and exciting time as we develop and deploy new systems.

Your activities will include:

• Working with other members of IT to define and build the best possible integration solution to meet Tearfund's needs.
• Act as an integration subject matter expert (SME) and be assigned to projects including:
  • corporate budgeting,
  • grant and partner management 
  • logistics and procurement.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Dementia UK’s Admiral Nurses provide the specialist dementia support that families need. Admiral Nurses offer specialist one-to-one support to anyone affected by dementia. We work together with families and other dementia services, using our experience and expertise to foresee and avoid crisis, and upskill others in the care pathway.

Our Information Services team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital DUK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.

To ensure we are able to deliver our digital vision; we are fast moving into the world of cloud computing where all technical staff members are required to engage, adapt and meet the demands within the industry to support the smooth transition.

We must keep the critical IT Infrastructure running and ensure that our staff have a positive experience when using technology. The First Line Support Officer will support multiple systems under the supervision and guidance of the Senior Systems Administrator and develop and maintain excellent relationships with users.

Please note that only applications including a CV and covering letter will be considered.

Interviews are due to take place week commencing 9th March.

Contract Type: Permanent

Hours: Full time – 35 hours a week

Closing Date: 23:59 on Monday 2nd March

This role is known as IT Support Executive in The Prince’s Trust

We are looking for an IT Service Desk Analyst to provide effective technical support and high levels of customer service to the Trust’s employees and volunteers. The role will involve processing, fault resolution, remote support and full responsibility for handling escalations and follow ups.

The ideal candidate will have a passion for IT and the work we do to transform the lives of young people.

Responsibilities:

• Resolving 1st / 2nd line technical issues by email and over the phone
• Prioritising, progressing and monitoring IT incidents and requests to ensure they are resolved within the agreed timescales
• Maintain a high level of first-time fix rates
• Resolving desktop/laptop/printer/application issues and basic network/server troubleshooting
• Providing excellent customer service and value to end-users
• Work in accordance to company policies, procedures and standards
• Complete small IT projects as required
• Work with the IT Support Manager, Head of IT Operations and other department leads to understand current issues, improve customer service and IT landscape

Requirements:

• Proven IT 1st line support experience
• Excellent phone manner and customer service skills
• Good verbal and written communication
• A team player but also able to work on your own accord
• Professional qualification such as A+ accreditation or equivalent
• Experience of working in a fast-paced environment with the ability to work under pressure and manage multiple tasks at any one time
• Previously worked with Windows 10, Office 365 and Sophos Anti-Virus

For more information, please go to the job description. 

Why we need 1st Line IT support:

This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome.

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper. 

We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

Indicative salary range for this role is £24,350.00 to £30,000.00 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 300 

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Supporter Insight Manager to bring their talents to help establish the engagement insight function and ensure that data and insights support our Engagement Strategy to help us increase income and improve the way we engage with supporters.

Title:Supporter Insight Manager

Salary:£38,000 - £42,000 per annum

Contract: Permanent

Hours:35 hours per week (part-time would be considered)

Location:Hampstead, North London (home-based would be considered)

As the Supporter Insight Manager, you will play a pivotal role in supporting the delivery of Anthony Nolan’s Engagement Strategy. You will lead and champion our goal to become even more data and insight driven in the way we engage with supporters.

You will work closely with peers in the Supporter Operations Department and across the Engagement Division to ensure that we are using data and analysis to draw actionable insight that will inform future activities. In order to do so you will make use of best in class technologies, such as Alteryx and Tableau online. Your communication and negotiation skills will help to ensure that insights are taken forward and are shared across the organisation at all levels.

With your extensive statistical modelling skills, the strategic insights you produce will help support Anthony Nolan’s ambitious goals to build deeper relationships with existing supporters and will help to identify opportunities to recruit new supporters.

You will also play an important role in the delivery of our ambitious transformation programme to launch a new website, improve out CRM offering and deliver better experience to the people who support our work and who we support.

*This vacancy may close early, so please don’t delay submitting your application.

Please make sure to check out the candidate pack, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 6% when you contribute 6% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Together, we can save lives. Join our team and give someone a chance of life.

Anthony Nolan is an equal opportunities & living wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

You may have experience of the following: Supporter Insight, Engagement, Fundraising, Third Sector, Voluntary Sector, Not for Profit, NFP etc

The Global Alliance for Improved Nutrition (GAIN) is seeking a procurement professional to join their GAIN Premix Facility team. The role will be based in London and is offered on a two year contract basis.

About GAIN

GAIN is a Swiss-based foundation launched at the UN in 2002 to tackle the human suffering caused by malnutrition. Working with both governments and businesses, we aim to transform food systems so that they deliver more nutritious food for all people. In particular, we aim to make healthier food choices more desirable, more available, and more affordable. GAIN’s mission is to advance nutrition outcomes by improving consumption of nutritious and safe food for all people, especially those most vulnerable to malnutrition.

The GAIN Premix Facility (GPF) was launched in July 2009 to fill a strategic gap in sourcing affordable and quality-certified vitamin and mineral premix. Designed to support GAIN fortification programs and help partners - particularly in the developing world - manage premix procurement, the GPF has expanded its operations by establishing strategic partnerships and creating innovative procurement and financing models that facilitate access to premix.

About the role

The Associate, GAIN Premix Facility is a key member of the food fortification programme team. Reporting to the Programme Lead, you will be responsible for supporting our procurement and supply chain management ensuring that GAIN’s overall forecast and budget is completed efficiently.  You will be responsible for managing our supplier contracts, risk management and preparing high quality reports. In addition to this, you will gain exposure to business development activities, concept development and more. This will involve significant dealings with finance and non-finance colleagues based in GAIN’s offices in Europe, the US, Africa, and Asia.

About you

You will have experience in supplier and client management with demonstrable experience of  ERP/order management systems.  You will be well versed in generating reports to assess programme performance. In addition to this, you will be well acquainted with Excel and comfortable learning new software.  You will have strong interpersonal skills to enable you to communicate at all levels of finance and non-finance staff, an inquiring mindset, and an ability to understand complex financial matters.

About our offer

In addition to competitive salary, GAIN offers an attractive pension scheme, 25 days holiday (plus public holiday), flexible working, home working and professional development opportunities. We will support you to grow in your career and offer this within a supportive and collaborative environment.
For more detailed information please see the attached job description and to apply, click the "Apply Now" link. Early applications are encouraged and GAIN reserves the right to close the vacancy if a suitable candidate is found.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued.  We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

Due to internal promotion we are looking for an IT Support Officer to join our Infrastructure Services team.

The IT Support Officer is the single point of contact for IT Infrastructure and facilities related queries, providing excellent 1st line support for users whilst managing desktop software and hardware to maximise the benefit of Friends of the Earth’s investment in Infrastructure Services.

We are looking for someone who has a broad range of IT knowledge to provide support for users, along with the ability to present technical information to both technical and non-technical audiences.

For more information please visit our website.

Closing date: Sunday 8th March 2020 (23:59)

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and a vibrant organisational culture.

We are an equal opportunities employer and are especially keen to encourage applications from people currently under-represented in the environment movement.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.

Procurement Officer
The Old Police House, Hyde Park, London

About Us

Created in March 2017, The Royal Parks is a charity that supports and manages 5,000 acres of historic parkland across London. Millions of Londoners and tourists visit our beautiful sites, which offer unparalleled opportunities for enjoyment, exploration and healthy living in the heart of the capital.

We look after eight of London’s largest open spaces; Hyde Park, The Green, Richmond, Greenwich, St James’s, Bushy and The Regent’s Parks, and Kensington Gardens. We also manage other important open spaces in the capital including Brompton Cemetery, Victoria Tower Gardens, Canning Green and Poet’s Corner.

We are now looking for a Procurement Officer to join our team, working from our offices in the Old Police House in Hyde Park.

The Benefits

- Salary of £27,390 - £33,300 per annum, depending on experience
- Pension scheme
- 26 days’ annual leave plus Bank Holidays

If you’re a procurement professional with experience of public procurement, this is a fantastic opportunity to advance your career with an organisation that protects some of London’s most iconic spaces.

Working with teams of dedicated, enthusiastic professionals, you will discover a passionate environment and incredible offices within the grounds of Hyde Park.

You’ll have the chance to build upon your skill set and refine your expertise while supporting the conservation of our breath-taking landscapes and ensuring London remains as beautiful as ever.

The Role

As a Procurement Officer, you will manage, co-ordinate and advise on all procurement matters for the organisation.

Supporting the Head of Procurement and Head of Contract Management, you will ensure we get the best value for money for all our purchased goods and services and that the highest professional procurement standards are followed.

Your role will also involve:

- Leading on lower value and risk procurement processes
- Publishing contract notices in the OJEU and on Contracts Finder
- Placing adverts in the trade press and responding to tender-related queries
- Providing procurement advice and technical assistance to colleagues
- Evaluating bids based on financial and qualitative criteria
- Ensuring the contracts register is accurate and up to date

About You

To join us as a Procurement Officer, you will need:

- Proven experience of managing multiple and varied procurement processes concurrently up to and above OJEU thresholds
- Proven experience of EU and public procurement procedures and associated legal requirements and the identification and management of risk
- High proficiency in Microsoft Word and Excel with a high level of numeracy and literacy skills
- To be customer-focused with excellent negotiation and influencing skills
- The ability to build strong and constructive relationships
- At a minimum, a degree level qualification (or equivalent) in a relevant discipline

Ideally, you will have a CIPS level 4 diploma in procurement and supply or an equivalent business related qualification, but this is not essential.

Experience of procuring any of the following would also be beneficial: construction works, hard and soft FM services, professional services, landscape maintenance services or service concessions.

Other organisations may call this role Procurement Executive, Procurement Co-ordinator, Purchasing and Procurement Officer, Buying Officer, Buyer, or Purchasing Officer.

The closing date for this role is the 1st March 2020.

Webrecruit and The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a new challenge as a Procurement Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 36 hours per week

IT Support Engineer

£23,000 per annum

(Monday- Friday)

Permanent 

Location: 175 St John Street, London, EC1V 4LW

Your new employer:

Place2Be is the leading children's mental health charity providing in-school support and expert training to improve the emotional wellbeing of pupils, families, teachers and school staff. We provide emotional and therapeutic services in over 600 primary and secondary schools in England, Scotland and Wales, reaching a school population of approximately 350,000 children.

Place2Be also provides training on mental health and wellbeing for teachers and other professionals who work with children and young people, so we can help to build “mentally healthy” schools and communities where all children can thrive and grow up with prospects, not problems.

If you share our core values of perseverance, integrity, compassion and creativity, we would love you to join us.  It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Are we the type of life changing organisation you'd like to work for?

Overall Purpose:

You will be a member of the team responsible for operating the Service Desk within the IT Service. As the IT Support Engineer, you will support the IT Manager in being a Customer Service Champion.  You’ll assist the IT Manager in the development and delivery of the IT Strategy and provide First & Second Line service desk technical support to Place2Be’s IT User base. You will also provide technical input into project work (as and when required). 

What exactly will I be doing in this ground-breaking new role:

As the successful candidate you will manage the ticketing system by logging/updating/closing service requests, queries and incidents in the most effective way possible. You will assist on the maintenance of system performance across  Place2Be’s IT estate and be proactive in Place2Be’s communications and network systems.

You must have great experience with developing training programmes and an understanding of Microsoft systems. Having working knowledge of associates technologies such as CRM’s, unified communications, security, mobile and hardware technologies is also very important in this role. You will be a strong team player who is flexible and able to adapt to varying needs in order to prioritise tasks and workload.

The successful candidate will have:

• Notable hands-on experience as service desk engineer and developing training programs for user groups
• Strong technical understanding of Microsoft systems including windows 10 and office 365
• Good interpersonal and communication skills with people at different levels.
• Initiates, builds and maintains sustainable key stakeholder relationships internally and externally
• Clear precise attitude with methodical attention to detail

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance
• Employee Assistance Programme
• Cycle purchase and season ticket loan schemes
• Extended maternity/paternity pay

A supportive organisation we offer strong and clear leadership as well as a fantastic working environment to ensure your early success.

Closing Date:  Sunday 23rd February 2020 at 11.59pm

1st Interview:  Tuesday 03rd March 2020

Start Date: March 2020

If you share our core values of perseverance, integrity, compassion and creativity, we would love you to join us. It’s sensitive and demanding work - but hugely rewarding and fulfilling - you will be helping give young people brighter futures.

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are keen to reflect the diversity of the partner schools we work in and are particularly interested in attracting applications from male candidates, as well as candidates from Minority Ethnic (BAME) backgrounds.

Al-Khair Foundation is a UK registered charity working to deliver humanitarian and development projects worldwide. Founded in 2003, Al-Khair provides emergency aid, medical care, education and livelihood support to vulnerable communities in the UK, Africa, Asia and the Middle East and is committed to supporting these groups to become sustainable active citizens in their society. Al-Khair Foundation is a key development partner of choice for Governments, NGOs, donors and civil society in their respective countries.

Our Foundation has witnessed significant growth since we opened our doors in 2003 and our current strategic and business plans have projected even greater growth. Therefore, this is a perfect time to join our organisation.

This role sits within the Donor Services Team and will be responsible for designing captivating and compelling work that supports and drives Al-Khair Foundation’s consistent and meaningful media coverage to continually promote greater public awareness of the organisation.

The key responsibilities of this role will be to write the programming code, either from scratch or by adapting existing website software and graphics packages to meet business requirements; monitor the website’s performance and identify any technical problems; collect and analyse site analytics; ensure on-page SEO; discuss technical solutions with clients and provide innovative new ideas to solutions; work on future products, including creating an intranet for staff; and maintain a high awareness of industry’s issues and trends.

For this role, the post-holder will have demonstrable experience in developing websites and web applications and experience with different CMS, such as WordPress; excellent HTML5, CSS3, JavaScript programming skills; experience of PHP and knowledge of JQuery, Adobe Photoshop and Illustrator UI Development; ability to create and maintain MySQL & SQL databases and basic understanding of search engines; web hosting maintenance, Google Analytics, Search Engine Optimisation and Search Engine Marketing; knowledge of the charity sector, particularly the UK charity sector and development issues; knowledge of all social media platforms and Adobe and Creative Suite tools. The ability to remain positive in high-pressure and stressful situations; to multitask and prioritise workload, effectively work within a team environment and work on own initiative and always maintain the highest degree of confidentiality regarding all aspects of work at all times is essential.

Candidates interested in this role are encouraged to email their CVs to the address provided.

Closing date: 27th February 2020

Due to the expected high response to this vacancy, we reserve the right to close this campaign once we have a suitable pool of applicants.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. Only candidates with the right to work in the UK will be considered. We regret that only shortlisted candidates will be contacted.

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

We are looking for an IT helpdesk and support administrator to join our IT team on a permanent basis. This is an excellent opportunity to join a large UK based domestic violence charity and make a significant contribution to the way we operate.

The post holder will be supporting the IT and Communication functions within head office and regional domestic violence services.The post holder will maintain an IT service desk to support end users to ensure a high level of support, availability and integrity of IT systems, including Desktop and Server technologies.

The successful applicant will have experience of providing support in a Microsoft server/desktop environment, knowledge of upgrading and troubleshooting PC hardware and experience supporting Office XP-2010 in a networked environment. In addition you will be able to prioritise your own work load, have excellent interpersonal skills and be able to communicate effectively to both technical and non-technical staff.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. 

Closing date: 06th March 2020                       

Interview date: Week starting 16th March 2020

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. 

No agencies please - as a charity we work hard to keep our costs down.

Are you interested in working as part of a multi-agency database, helping provide people who are homeless with the appropriate support to rebuild their lives?

Fixed term contract until 1 March 2021

About the role

CHAIN (Combined Homelessness and Information Network) is a multi-agency database recording information about rough sleepers and the wider street population in London, which is commissioned by the Greater London Authority (GLA) and managed by St Mungo’s. The system is used by services including street outreach teams, assessment hubs, and accommodation projects and enables them to share information about people sleeping rough and their needs, ensuring that they receive the most appropriate support. CHAIN represents the UK’s most detailed and comprehensive source of information about rough sleeping, and our work provides a significant evidence base for the development of rough sleeping strategy and policy, both in London and at national level.

We are currently seeking a Database Support Officer to join the team. While working in this role, you will play a major part in the day-to-day running of CHAIN. Working collaboratively within a small team, you will:

• Undertake a wide range of tasks, such as providing a helpdesk service and training new users
• Liaise regularly with service managers and staff, supporting and encouraging their engagement with CHAIN
• Ensure that information recorded on CHAIN is of the highest possible accuracy and quality
• Participate in the ongoing development of the system
• Produce accurate, reliable and high quality reports and statistics for stakeholders

What we’re looking for

We’re looking for someone with excellent customer service skills, who is enthusiastic about delivering engaging and accessible training and support, and who is confident liaising with stakeholders at all levels. You will be able to demonstrate experience of administering and maintaining databases, and an understanding of the importance of high quality systems and accurate data to the provision of services for vulnerable people. You will have a high level of IT skills, including a good understanding of Excel.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s Careers page on our website and click the Apply Now Button.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 28 February 2020

Interview and assessments on: 10 March 2020

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

CRM Data Developer
Social Welfare Charity
Permanent
London

Charity People are excited to be working with one of the UK's largest social welfare charities in the search for a CRM Data Developer to join their dynamic team.

The charity offer help to older people when they need them most. They support the elderly by providing them with help and advice on healthcare and wellbeing. The charity also offers community support, run campaigns and conduct research to improve the lives of the elderly. This charity's mission is to empower and connect older people to live healthy and active lives independently. At core, the charity values - integrity, compassion, equality, diversity and inclusion.

The organisation is expanding their Customer Relationship Management team and are looking for a CRM Data Developer to support the development of data flows and Data Integration Solution. The CRM Data Developer will be responsible for the commissioning of new data flow, as well as the development of processes that increase efficiency and accuracy of data upload. Responsibilities will also include the management of data integrated into the CRM platform and BI Solution - ensuring the successful deployment of UAT solutions into production.

As the CRM Data Developer, you will be responsible for producing test plans and perform unit and system tests of develop solutions. Other duties will include administering the CRM and associated systems; reporting issues and implementing resolutions, maintaining a library of custom processes and documentation. You will be personable and have the ability to establish and maintain good working relationships with external suppliers and internal customers.

We are looking for applicants who have at least 3 years' experience in database management and at least 5 years' experience of software specification - including profiling QL queries. You will be approachable, diligent, and able to use your strong technical skillset to manage a complex database system. You will be highly organised, have a keen eye for detail and be comfortable with working in a high-paced environment on a diverse set of tasks. As the CRM Data Developer, you will also have the ability to work confidently and accurately with large volumes of data in order to make informed decisions and recommendations. A degree in Maths or an IT discipline in desirable.

If you would like to apply, please send you CV to Neil Hogan ASAP!

The client

My client in an International organisation who are looking for a Business Systems Manager to analyse the business situation and move the organisation to cloud.

Your role

You will look at the applications for all major business functions and the management of internal applications working closely with the technical specialist to find them the best solution to move on to cloud.

You will do the analysis of business processes and implementation of improvements utilising technical solutions team. You will deliver the training for staff to understand the systems and tools available to them.

What you need to be successful

You will have Excellent stakeholder management skills and able to work across multiple business teams at all levels. You will have proven experience in business analysis ideally within a technology team (analyst/process mapping skills e.g. UML/ BPMN/ISEB or equivalent advantageous but not essential). You will have experience in digital and enterprise application product development. Experience with Microsoft suite of products, in particular, Office 365, SharePoint and Microsoft Dynamics. You will have experience with applications in cloud infrastructure.

What you will get in return

£50K-£55K working for an International organisation. They are very flexible about working from home.

What you need to do next?

Please apply for this role by forwarding your up to date CV.

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are looking for a friendly, reliable and flexible person with strong customer service skills to join our busy help desk team on the early shift. This role is responsible for providing a warm and knowledgeable front of house service to users of the Coin Street neighbourhood centre and all those enquiring about Coin Street activities.

The successful candidate must be a people-person, enthusiastic and organised. Our help desk team are Coin Street representatives and responsible for creating positive first impressions. You must be willing to work on a rota basis. The usual hours are 7am-3.30pm Monday-Friday with one Saturday a month. But these hours may change due to community and commercial events taking place in the neighbourhood centre. Flexibility is key.

The successful candidate must be able to demonstrate the following:

• Previous experience in a similar customer service role
• Excellent communication, interpersonal and customer service skills
• Excellent time management and organisational skills
• Ability to coordinate multiple tasks

About Coin Street Community Builders

Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of London’s South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit.

In return we can offer you:

• 27 days’ annual leave (excluding bank holidays)
• 9% employer pension contribution
• Season ticket loan
• Health and wellbeing package including free gym membership and a confidential employee assistance programme
• Commitment to training and development
• And many, many more benefits

To apply, you must submit an up to date CV and the supporting questions form. The equal opportunities form is optional. CV’s in isolation will not be considered.

Vacancy closes on Thursday 27 February.

Coin Street Community Builders strives to be an equal opportunities organisation and all staff are expected to share this commitment.
Our values are:

• Creative: By looking for solutions rather than problems I will find better ways of doing things
• Collaborative: By respecting the views of others we will learn, grow and achieve more together
• Committed: I do what I say I am doing and do the best job I can

The 3 Cs are lived by all staff at CSCB. You will be expected to demonstrate your understanding of the behaviours associated with these values during the recruitment process