Application support officer jobs

Job Title: Marketing Officer

Reporting To: Senior Marketing Officer

Salary: £26,846 – £31,439

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity, Liverpool/Hybrid working

Job Purpose:

The purpose of this role is to help to shape, support and deliver marketing plans for Alder Hey Children’s Charity for a wide range of stakeholders, reporting to the Senior Marketing Officer This is a broad and varied marketing role which requires creativity, excellent communication and project management skills to help the charity plan and execute its marketing, fundraising and brand campaigns.

Main Duties/Tasks

Marketing Planning, Campaign Delivery & Performance:

• Support the Senior Marketing Officer and Marketing & Communications Manager to implement marketing plans and campaign strategies.
• Ensure campaigns across fundraising teams align with brand, audience insight and organisational priorities.
• Collaborate with fundraising teams to plan, create and implement integrated marketing campaigns across multi channels that meet brand and fundraising goals.
• Identify opportunities to grow audiences, engagement and income through innovative marketing approaches.
• Use market research and data to drive continuous improvement in marketing activity.
• Evaluate and share actionable learnings to optimise future campaigns.
• Analysis of campaign performance and audience insights to inform future marketing decisions.

Content, Channels & Brand:

• Creative and powerful copywriting skills aligned to the values of the Charity. Adapting copy to suit differing audiences and publications, and including digital, DM, print appeals, email, magazines, brochures, scripts and social media.
• Creation of powerful stewardship content in partnership with fundraising teams.
• Collaboration within the marketing team across branded social channels to drive growth and engagement.
• Collaborate with the Trust Comms team for campaign and content capture in line with Trust Policy.
• Upholding of brand positioning to always agreed deadlines.

Stakeholder Management, Delivery & Operations:

• Manage the production and distribution of marketing materials across external suppliers as required.
• Liaising and networking with a range of internal and external stakeholders including families, donors, our colleagues (including those within the Trust), suppliers (including agencies) and partner organisations.
• Assisting the Marketing & Communications Manager to work within project budgets using appropriate systems and controls.
• Attending and participating in events, team meetings, compulsory training etc.

Other Duties

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families.

Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

____

*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working

37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children’s Charity.

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.

The post holder may be required to complete an enhanced DBS disclosure check.

Closing date: Monday 5th May

Interviews: Tuesday 13th May

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Mental Health Programme Lead

Based: Battersea Park

Salary: £30868.58 per annum (pro rata)

Contract: Permanent, Part Time 

Work Arrangement: 16 hours per week,  

DBS: Enhanced

Role Overview: 

Responsible for co-ordinating and developing Enable’s Mental Health programmes, including but not limited to Active Wellbeing; both group and personalised one-to-one exercise support for people with a diagnosis of severe mental illness. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities: 

• Responsible for coordinating aspects of Enable’s Mental Health programmes. This includes planning, delivery, identifying areas for development, promotion, and reporting. 
• Deliver one to one client and community assessments with adults with SMI. 
• Actively participate in staff meetings to share best practice and develop thinking, knowledge and learning. 
• Identify and build partnerships and relationships with key stakeholders to support the delivery and growth of the programmes.
• Working with Enable Marketing and Communications department to develop and deliver the marketing and communication plan. This will include press releases, social media activity, creating promotional literature. 
• Attend and coordinate community events to network, present and promote Mental Health and other local wellbeing opportunities.
• Monitor and document income and expenditure, working within the programme budget. Complete financial administration tasks such as creating purchase orders and invoices, according to Enable policy and procedure. 
• Monitor and evaluate the impact of your work. Provide written reports, summaries and presentations as required. Collect feedback and case studies to evaluate the impact of the programmes. 
• Assists in managing resources provided to support the departments work including staff, volunteers, materials, and equipment ensuring these are used and maintained effectively.
• To comply with all Enable’s Codes of practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety. 
• To be committed to the promotion of equality, diversity  and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding. 
• To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post. 

Safeguarding 

• Identify and report any safeguarding concerns following Enables policies and procedures 
• When required, make recommendations and consult with referrers. 
• Be pro-active in reporting safeguarding issues and concerns with health professionals, line management in accordance with Enable’s policy. 

Skills and Experience:  

• Knowledge and understanding of the benefits of physical activity, and the barriers to being physically active.   
• Experience in working with people with Severe Mental Illness in the community or clinical setting and knowledge of how physical activity is beneficial to them. 
• Experience of conducting one-to-one assessments gathering valuable information to make decisions. 
• Experience in reporting safeguarding issues and concerns with regards to vulnerable adults when necessary. 
• Good communication and interpersonal skills, with the ability to converse with key people (including clients and the public). 
• Strong IT and web-based skills, with experience of using all applications within the Microsoft Office suite. 
• Holds an appropriate degree or equivalent qualification in health, psychology, sport or exercise sciences (or similar) to demonstrate expertise. 
• Commitment to valuing equality and diversity and understanding of how this applies to Enable. 
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.
• Flexibility; able to work at multiple locations, and work hours required by post including early mornings, evenings, weekends and bank/public holidays. 

About Emmaus

Emmaus Merseyside is an award-winning charity that empowers people to overcome homelessness for good. We provide people with a stable home and life-changing tailored support.

We’re here for people experiencing or at risk of homelessness. We see the person and their strengths – and help them get their life back on track, based on the future they want to create. As part of a nationwide movement of local Emmaus charities, we equip people with valuable skills, training and work experience to achieve their goals.

No one’s life should be defined by homelessness. In our caring community, we build on each individual’s abilities, increasing their confidence and self-esteem. The people we support have a purpose and a chance to make a real contribution to their community.

About the role

As Chief Executive Officer, you will be the heartbeat and guiding force of Emmaus Merseyside. This is a role for a leader who believes deeply in people and the power of community.

You will champion our mission, inspire our companions, staff and volunteers, and ensure our organisation continues to grow in strength, resilience and impact. Balancing strategic vision with hands‑on leadership, you will help shape a future where every person we support has the opportunity to thrive.

We are seeking a visible CEO who is grounded in the Emmaus values and passionate about supporting others to succeed. This exciting role is suited to someone who can balance strategic thinking with day-to-day involvement; who listens, brings people with them and leads with empathy, clarity and purpose.

This is an exceptional opportunity to make a tangible difference, lead an established charity, and shape the future of a community that changes lives every day.

Please find attached the Applicant Information Pack below, which includes the job description and person specification.

How to apply

To apply for the role, please download the attached Applicant Information Pack below, which includes the job description and person specification.

You are invited to submit a CV and a tailored covering letter outlining your suitability for the role, along with your alignment to our values and mission. Please apply before the closing date for applications, 10am on Friday 17 April.

Following an initial longlisting process, selected candidates will be invited to an informal conversation with a trustee. This provides an opportunity to learn more about Emmaus Merseyside, the role and our community. Shortlisted applicants will then be invited to attend a formal interview and deliver a presentation on Thursday 23 April. 

This staged approach is designed to provide a supportive and transparent experience, enabling both candidates and the Board of Trustees to explore mutual fit and leadership alignment.

As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development.

As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community.

You will work closely with the board of trustees to shape the next stage of our charity’s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector.

You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding.

For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.

At OCD Action we have a big vision and we have decided to invest in our fundraising team to help us secure the income our organisation needs to drive our work forward.

OCD Action exists because it takes 7 years on average for people affected by OCD to get the treatment that they need. OCD is debilitating, isolating and destroys lives, but it is treatable. Sadly the wait for treatment, for too many is too long. We are working, with the OCD Community, for a time, when OCD is well understood and everyone gets the treatment and support they need when they need it. Until that day arrives, we are committed to ensuring everyone affected by OCD has access to high quality support, information and guidance.

As Senior Trust and Foundations Officer you will support the delivery of our vision by growing our portfolio of Trusts and Foundations, crafting exceptionally high quality and persuasive applications for three, four and five figure bids and managing all successful and existing grants.  

We are a small but highly effective team at OCD Action, if you join us you will work closely with our service delivery team and have the opportunity to see the impact of your work. We are looking for someone who is passionate about improving outcomes for people affected by OCD and can channel this into ambitious, creative and persuasive grant applications. This role requires someone who enjoys working with people and is adept at building networks and maintaining effective relationships. This role may be particularly suited to someone who has supported with the development of Trust applications in a larger organisation and is looking to develop their skills or to work with increased flexibility.

We aim to make working for OCD Action, work for you. We have a range of benefits including: 25 days annual leave plus 8 statutory bank holidays (pro rata for part-time roles) ensuring fair entitlement for all working patterns. Flexible working and blended home / office working is welcome, you can agree your hours, office/home pattern with your manager as long as all commitments, responsibilities and meetings are covered. We are committed to equality, diversity, and inclusion, we are actively building a team that fully reflects and best supports the OCD community. 

If you think this is the opportunity for you, please complete the application form attached. We look forward to hearing from you.

Job Title: Estate Officer, East Anglia

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within East Anglia or the East of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

CHEM Trust is looking for a highly organised and proactive Operations and Governance Officer to support the smooth and effective running of the organisation. Working closely with the Finance and Resources Officer and the Chief Operating Officer, the postholder will provide essential operational, governance, and HR administration support with a mind for confidentiality, enabling the wider team to focus on delivering CHEM Trust’s mission.

The role is ideal for someone with experience in charity operations, governance, and people processes, who enjoys coordinating activities, maintaining systems, and ensuring things run efficiently.

The postholder will be line-managed by the Finance and Resources Officer. This is an individual contributor role with no direct reports.

• Base: Hybrid / Remote
• Contract: Permanent
• Hours: 15 hours per week across three days
• Salary: £15,000 (£35,000 FTE)
• Holidays: 31 working days per year (pro-rata for part-time staff), plus English bank/public holidays (pro-rata) and one additional day off for your birthday (pro-rata)

Please read the Job Description and Person Specification for further details on the role.

How to apply

Please send us:

• Your CV, to include the names and contact details of two references with knowledge of your work
• Supporting statement (maximum two sides) explaining, with examples, how you meet the skills as outlined in the job description and person specification

The deadline for applications is 11pm on Wednesday 22 April 2026. Unfortunately, we only have the capacity to contact shortlisted candidates.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from black and minority ethnic candidates who are under-represented in the UK charity sector. You must have the right to live and work in the UK.

We understand that the application process can be difficult if you have a condition or disability that you live with. We want to make it as easy as possible for you to shine during your application process, so please let us know what we can do to accommodate you.

The role

We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.

Reporting to the Chief Executive, you will:

• Lead governance, compliance and risk management
• Ensure adherence to all regulatory and statutory requirements
• Drive operational performance, efficiency and continuous improvement
• Support delivery of strategic objectives and organisational growth
• Lead business continuity and organisational resilience planning
• Act as Data Protection Officer
• Work closely with Trustees, NHS partners and external stakeholders

This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.

About you

You will bring:

• Significant senior leadership experience in an operational role
• Strong expertise in governance, compliance and risk management
• Experience within a regulated environment (e.g. charity, healthcare, public sector)
• Strong strategic thinking with the ability to deliver operationally
• Excellent communication and stakeholder engagement skills

Why join us?

• A supportive, values-led organisation
• The opportunity to make a meaningful difference every day
• Generous annual leave (plus birthday off)
• Pension, EAP and life assurance
• Free on-site parking

Safeguarding & inclusion

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.

We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.

We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.

Surrey Community Action

Chief Executive Officer

35 hours per week, mostly office based but with some scope for working remotely.

Based in Burpham, Guildford, Surrey

The role is subject to a satisfactory DBS check.

£62,000 for a 35-hour week

5% employers pension contribution

25 days annual leave plus three days over Christmas

Employee Assistance Programme

About Surrey Community Action

Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.

About The Role

We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.

As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.

You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.

You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.

This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.

If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.

No two days will be the same, but there are some core parts of this role.

• Strategic Leadership & Organisational Direction
• You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future‑focused and well positioned within the voluntary and community sectors.
• Board Partnership & Governance
• You will work collaboratively with the Board of Trustees, providing high‑quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision‑making through clear reporting, analysis and professional guidance.
• Leadership of People & Culture
• You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high‑performance culture rooted in trust, accountability, equality, diversity and wellbeing.
• Change Management & Organisational Development
• You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience.
• Ambassadorial Role, Advocacy & External Relations
• You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders.

About You

The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.

To do this, we need someone who embodies the following attributes, skills and experience.

You will have:

• Senior leadership experience within a voluntary, community, public or values‑led organisation, with accountability for strategy, performance and resources.
• Proven experience of working effectively with a Board or trustees
• Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation.
• Experience in fundraising, income generation and business development
• Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts.
• A strong track record of external engagement, partnership working and representation at senior level.
• People management experience, supporting a compact team delivering diverse projects.
• Excellent communication skills (including social media) and governance literacy.
• It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey.

You will be:

• Motivated, motivating and dynamic
• An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government
• A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities
• A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary.
• Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding.
• Calm and confident under pressure with an evidence-based approach to prioritising finite resources.

These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.

The Nuts and Bolts

The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.

Our offices are in Guildford, Surrey

We are committed to continued professional development and will support you to develop your skills even further.

The role is subject to a satisfactory DBS check.

The salary for this post is £62,000 for a 35-hour week.

We also offer:

• 5% employers pension contribution
• Employee Assistance Programme
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

We can only accept applications from candidates with the right to work in the UK.

Job Title: Estate Officer, West

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within the South West of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in Bristol on Friday 8th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We are seeking to appoint a Compliance Officer for an immediate start. Reporting to the school's in-house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed-term contract working term-time, plus INSET days and a further three weeks during the school holidays (38 weeks). The role also has part-time support provided by the Compliance Administrator.

Salary circa £63,000 per annum, depending on experience. This is based on a full-time equivalent annual salary of £75,000.

We will be shortlisting and interviewing as applications come in, so early applications are advised. Please note that we may appoint before the closing date.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: 9.00am on Tuesday, 21 April 2026.

Interviews: Monday, 27 April 2026.

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

Support Services Officer – Rebuilding Futures Fund

Location: Hybrid

Salary: FTE £24,000 – £26,500 (£13.19 to £14.56 per hour)

Role Status: 21 hours per week

Closing Date: 5 May 2026

Location: Minimum of 2 days per week from our office in Stroud, Gloucestershire; Preferably working Monday to Thursday but can be discussed at interview

Are you a motivated, forward-thinking person with the ability to provide high quality administrative support?

We are looking for a Support Services Officer to work alongside our nurse team to provide administrative support, with a particular focus on managing financial assistance delivered through the Rebuilding Futures Fund.

As a centre of expertise for after-care and support, we have established a successful Rebuilding Futures Fund (RFF), providing financial, practical and emotional support to people of all ages affected by meningitis across the UK.

About the Job

This role includes a wide range of administrative tasks – working with financial systems, maintaining accurate database records, coordinating the ordering of goods and services, and liaising with a variety of stakeholders. You will also communicate directly with individuals and families who have been impacted by meningitis. We are looking for someone who is organised, detail oriented, flexible, and able to demonstrate empathy and compassion for those we support.

Administration:

• Act as the primary point of contact for RFF-related work, both internally and externally, liaising with the nurse team regarding decisions and agreed actions.
• Provide administrative assistance to the Information and Support Team across all areas of service delivery.
• Contribute to the development and delivery of the RFF, including creating and refining processes and procedures.
• Process all RFF applications, including conducting initial assessments.
• Coordinate the ongoing distribution and monitoring of financial awards.
• Support the marketing and promotion of the RFF, including maintaining website content and developing case studies.
• Prepare financial and activity reports in advance of monthly RFF panel meetings.
• Organise and attend monthly panel meetings and produce accurate minutes.
• Conduct desk research and gather information to support the ongoing development of the Rebuilding Futures Fund.
• Ensure compliance with Meningitis Now policies and procedures, including data protection requirements.
• Carry out other administrative duties as requested by the Helpline and Information Manager.

Data Management:

• Follow detailed Salesforce processes and procedures to a high standard of accuracy.
• Produce data and reporting relating to the Rebuilding Futures Fund.
• Ensure accurate records are kept for all RFF activities in line with data protection policies.

Communication:

• Communicate sensitively and professionally with applicants, Therapists, suppliers, and other stakeholders.
• Liaise with the Support Team regarding application processing and supporter enquiries.
• Share regular updates across the wider organisation on RFF activity and outcomes.

What We're Looking For

Essential Selection Criteria:

• Significant experience in an administrative role with strong IT capability.
• Experience using a Customer Relationship Management (CRM) database – Salesforce or equivalent.
• Experience producing activity and financial reports.
• Experience developing and implementing administrative processes and procedures.
• Proficiency with Microsoft Office, including Excel.

Essential Skills:

• Self motivated, able to work independently and as part of a team.
• Excellent written skills, numeracy, and reporting ability.
• Strong communication skills with the ability to work sensitively with a diverse range of people.
• Ability to handle confidential information with discretion and empathy.
• Strong time-management skills, able to meet multiple deadlines and manage competing priorities.
• High level of accuracy and attention to detail.
• Excellent organisational and planning skills.
• Ability to manage a variety of tasks simultaneously.
• Comfortable discussing sensitive or difficult topics with people affected by meningitis.

Desirable Selection Criteria:

• Experience administering a financial assistance programme.
• Experience working within a support based service.

Ready to Apply?

Please apply by completing the application form on our HR system – you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 9am, Tuesday, 5 May 2026

Interviews: Tuesday, 12 May 2026

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Join a team that's making a real difference.

Adfam is the leading national charity tackling the effects of alcohol, drug use or gambling on family members and friends. We improve life for thousands of people. One way we do this is by empowering families and friends to get the support they need.

We want anyone affected by someone else's drug or alcohol use or gambling problem to have the chance to benefit from healthy relationships, be part of a loving and supportive family and enjoy mental and physical wellbeing.

This role offers the opportunity to be part of a successful national remote service, offering support via the phone or Zoom to affected adults in the UK. We are looking to recruit experienced Family Support professionals to provide these virtual support sessions to individual family members and sometimes groups. We are offering a number of roles at 15-20 hours per week, across 3-5 days, including Wednesday and at least 2 evenings per week (Mon-Wed).

Experience in supporting family members affected by someone else’s substance use is essential, as is experience with assessing and managing risk. Ideally, you would also have experience of working to support parents with their parenting and / or those experiencing domestic abuse. We offer fixed hours part time contracts within a friendly and supportive team. Whilst based at home and requiring the ability to work autonomously, Adfam prides ourselves on our supportive team ethos and working culture. 

• Salary: £30,000 pro rata
• 6.5% contributory pension scheme
• Contract: One year with likely extension

This is a remote working position based at home.

Please note, although counselling skills and qualifications are welcome and valuable as part of a skillset for this role, these are not counselling roles. This is professional support work and requires additional experience or skills in substance use, social work, complex family work or a related field. The role requires directive and facilitative guidance and input. If you are a counsellor looking for typical counselling work, please do not apply for this role. Thank you.

Closing date: Sunday 19th April

Application packs can be downloaded from our website. Alternatively, please email us to request one.

Adfam actively welcomes applications from all sections of society.

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills