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The Supporter Operations team at Alzheimer’s Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance, to ensure a first-class supporter experience.
The Supporter Relations Officer is responsible for delivering essential supporter engagement activities, ensuring delivery of an excellent experience for every contact, recognise opportunities to increase supporter loyalty, and generate the maximum amount of income for dementia research. The post holder is the first escalation point for the Executives when dealing with more complex enquiries, using the experience to support on the job training at delivering an excellent supporter experience.
Key Responsibilities:
Supporter Enquiry Management
· Act as the first escalation point for Executives with complex enquiries, helping to troubleshoot the enquiry in a suitable timely manner and ensuring the delivery of a warm and positive response for the supporter.
· Support the team Executives with inbound enquiries by telephone, email, post and social media, ensuring the highest standard of responses and covering absences on occasion.
· Promote fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how their donations positively contribute towards the cause.
· Ensure all campaign briefings are delivered to the team to equip them for enquiry handling.
· Delivery of the promotion of and supporting supporters in the best practice in ‘in aid of’ fundraising policies.
Supporter Stewardship
· Delivery of outbound thanking and stewardship programmes.
· Assist the Senior Officer in ensuring effective management regions at specified levels, to ensure appropriate stewardship.
· Working alongside the Executives on the delivery of the Tiering and Triage system and supporting the Senior Officer in making decisions on supporters requiring manual intervention to tier. And input into reviews of the tiering system to ensure it is fit for purpose and is offering the supporter the best stewardship journey.
· Support the Senior Officer in managing the supporter follow‑up process to ensure funds are received promptly and accurately.
· Responsible for ensuring the quality of our Thanking processes and content are to the highest standards.
· Collaborate with key stakeholders and teams – Relationship Fundraising, Mass Participation and Sporting Events, In Memory and Individual Giving, ensuring that supporters are given the best level of stewardship.
Knowledge, skills and experience needed:
· Experience of working in a customer facing role within an office environment.
· Experience of handling complaints and queries.
· Enthusiasm for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Excellent CRM/database management skills.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· A professional and hard-working team player with a positive and collaborative work ethic.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th May 2006, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We’re seeking a Project Support Officer to become part of RBL’s skilled and innovative Change and Transformation team.
With a growing number of strategic projects, our Change and Transformation team at RBL is committed to maintaining its successful achievements so we have a Permanent opportunity for a Project Support Officer to join us and be part of this journey.
Together, the Change and Transformation team take great pride in managing a diverse portfolio of projects, playing a pivotal role in supporting the organisation to deliver change-working closely with our Executive team, as well as other senior leaders and colleagues across the charity to provide expertise in project, and change management.
As a key member of the Change and Transformation, you’ll play a central role in supporting Project Managers to manage competing priorities across the Portfolio, coordinating schedules and ensuring timely delivery of outcomes.
The successful candidate will be proactive and highly organised, with excellent communication skills, and experience working in project-based environments.
Some of the key areas of responsibility are as follows:
- Support end-to-end project delivery by maintaining plans, standards, and controls across the project lifecycle
- Assist Senior / Project Managers with tracking project financials, resource allocations and timely identification and reporting of risks, issues and variances
- Coordinate and produce high-quality project documentation and reporting, including status reports and governance packs, ensuring accuracy, timeliness, and alignment
- Support and administer project boards and meetings, including scheduling, preparation of papers, note-taking, action tracking, and maintaining records
- Build and maintain effective working relationships with internal and external stakeholders, coordinating communications, supporting content creation, and acting as a trusted point of contact on project processes, standards, and reporting requirements
You will be expected to travel regularly in the course of your work including regularly to London, Haig House. You will be contracted to your home address, where you will be expected to work when not travelling.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
- We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
- We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
- We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
- We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
- We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.
Duties and key responsibilities
Database Administration (Raiser’s Edge NXT)
- Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
- Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
- Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
- Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
- Support the Database Manager in designing and monitoring database KPIs.
- Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
- Support fundraising stewardship through event management, automated workflows and mailing list coordination.
- Process and record Gift Aid declarations in accordance with HMRC guidelines.
- Maintain high standards of data quality, GDPR compliance and robust data controls.
- Administer user access and database security settings in line with internal policies and GDPR.
Data Reporting and Insights
- Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
- Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.
Staff Training and Support
- Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
- Manage data-related enquiries and provide timely support.
Cross Function Collaboration
- Work closely with the Database Officer to align on day-to-day data processing and support.
- Partner with the Finance Team on reconciliation and reporting.
- Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.
Other
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
About Us
Working Animals International is the new name for SPANA. Our name has changed, but our mission, values and life-changing work to transform the welfare of working animals worldwide remains the same.
We are dedicated to transforming the welfare of working animals in greatest need globally. By increasing access to skills, knowledge and resources and campaigning for policy change we're building a world where working animals are healthy and valued, communities are stronger and livelihoods are more secure.
About this role
This is an exciting opportunity to join our small finance team as Finance Officer. This is a key role that will report to our Finance Manager and work closely with colleagues across the organisation so that our financial processes run smoothly and accurately.
We’re an international charity, so we work in multiple currencies. Key responsibilities in this role are liaising with domestic and overseas offices, suppliers, banks and partners. Please see the job description for full details, including responsibilites and a person specification.
Contract, location and salary
This is a permanent, full-time (34.5 hours per week) role. This is a UK based position, and applicants must have the right to work in the UK currently and for the duration of the contract.
The salary for this role is circa £34,000 per annum. We also offer benefits including a generous company pension scheme, and healthcare cashplan.
Further information and how to apply
Please review the job description for full details. The deadline for applications is 23:59 GMT on Monday 25 May 2026.
The client requests no contact from agencies or media sales.
Working closely with the People Partner, HR Administrator, Compliance Manager, Finance Department and Managers across the Charity, the HR Officer will play a key role in ensuring people processes are joined up, compliant and well understood, while supporting engagement, consistency and continuous improvement across the employee lifecycle.
Specific duties include:
HR Policy Ownership (Primary Responsibility)
Induction Coordination
HR Analytics & Reporting
Employee Relations & Support
About you:
You should be CIPD Level 5 or equivalent HR experience, with strong experience of writing and reviewing policies.
Have experience implementing and embedding HR policies
Have experience coordinating inductions and onboarding processes
Have strong Excel skills, with experience creating dashboards and HR reports
Have knowledge of employment law and HR best practice in charities
Have excellent communication, interpersonal and organisational skills
Have ability to manage multiple priorities and work independently
We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you’ll be part of a positive and friendly HR team.
Benefits include:
Ø Workplace pension - 5% ER contribution (with an option to increase to 6%)
Ø 6.8 weeks of Annual Leave (FTE) including Bank Holidays. Additionally, you will earn one extra day of leave for each year of service, (based on number of full years you will have completed on 1st April each year) up to a maximum of 5 additional days.
Ø Generous company sick pay allowance.
The best hospice care for everyone who needs it in Buckinghamshire and its borders
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Where Next is a well-established charity supporting adults with learning disabilities to live fulfilling, independent lives. We are looking for a capable and reliable Finance Officer to lead our day-to-day financial operations and support the organisation as we continue to grow.
The Role
This is a hands-on role with responsibility for the smooth running of all core finance functions, including:
- Payroll, pensions, and statutory returns
- Purchase and sales ledger (including varied client income streams)
- Bank reconciliations and cashflow management
- VAT returns (including partial exemption) and Gift Aid
- Monthly management accounts and reporting
You will be the go-to person for finance, working closely with the CEO and senior team to ensure strong financial control and provide clear, practical financial information.
About You
You will:
- Have solid experience in a finance or bookkeeping role
- Be confident managing end-to-end finance processes
- Be highly organised, accurate, and reliable
- Be comfortable working independently and taking ownership
- Ideally have experience with Xero, payroll, and VAT
Experience in the charity sector or working with restricted funding is a bonus, but not essential.
Why Join Where Next?
- Flexible working – part-time or full-time considered
- Hybrid working available
- A varied role with real responsibility
- Opportunity to grow into broader financial and organisational responsibilities
- A supportive, values-driven organisation where your work has real impact
Apply
If you’re looking for a role where you can combine strong finance skills with meaningful work, we’d love to hear from you.
We are open to shaping the scope of this role around the successful candidate, depending on experience and working pattern.
The client requests no contact from agencies or media sales.
Does every child have the right to "sparkle"? We think so.
At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.
We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.
The Role
Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.
Your day-to-day will involve:
- Connecting: Triage and assess applications, building relationships with families and referring professionals to understand a child’s unique needs.
- Vetting: Conducting risk assessments and due diligence to ensure every activity provider we partner with meets our gold-standard safeguarding requirements.
- Facilitating: Managing the "matchmaking" process—finding the right club, negotiating payments, and tracking the budget.
- Evidencing: Collecting the stories and data that prove our impact, helping us grow and reach more young people.
Who You Are
You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.
- Experienced: You have a background in social work, youth work, teaching, or a related field. You’ve worked with families facing disadvantage, and you know how to navigate complex family difficulties.
- Qualified: A degree or certification in Social Work, Youth Work, Education or a related field.
- Safeguarding Savvy: A deep understanding of safeguarding principles and child protection procedures.
- Independent: You’re comfortable leading frontline operations autonomously and can manage a budget with precision.
- A Multitasker: Ability to manage a budget, family case load and calendar without breaking a sweat.
- A Great Communicator: Whether you’re on a video call chatting with a parent and child about finger painting or liaising with a local activity provider, you can adjust your style to build rapport instantly.
- Local Knowledge: As a resident of Cambridgeshire, you’ll use your local insight to help expand our reach across the county.
Why Join Us?
- Be a Pioneer: You’ll be instrumental in shaping the future of a rapidly growing charity.
- Impact-Focused: You will see the direct results of your work as children gain confidence and thrive through recreational learning.
- Flexible & Inclusive: We offer remote working and value your unique journey. We encourage applications that evidence these requirements through paid or unpaid roles, as well as personal and professional experience.
Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
The Hampstead Garden Suburb Trust protects, maintains and enhances the unique character of Hampstead Garden Suburb - an internationally important example of early 20th-century town planning and architecture.
The Architectural Support Officer plays a central role in this work. You will support the day-to-day operation of the Trust’s consent process, helping applicants and their advisers with applications, maintaining accurate records, and ensuring decisions are communicated clearly, professionally and with authority.
This is a varied role combining administration, public-facing work and exposure to architecture and conservation. It would suit someone with an interest in the built environment and heritage who enjoys detailed work and engaging with the public.
The role supports a high volume of applications across the Suburb and is central to the Trust’s day-to-day operation.
MAIN RESPONSIBILITIES
Architectural and technical support
- Support the architectural team in reviewing applications, including preparing summaries and assisting with research and policy.
- Maintain a strong working understanding of the Trust’s Design Guidance and relevant policies.
- Assist applicants in understanding how proposals align with the Trust’s requirements while being clear about the Trust’s role and the limits of advice that can be provided.
- Attend occasional site visits with colleagues to view properties and proposals.
- There will be opportunities to contribute to talks and events, depending on interests and experience.
Application and consent process
- Manage the administration of applications for Trust consent, ensuring they are registered, validated and processed efficiently.
- Act as a first point of contact for applicants and their advisers, providing clear guidance on process and requirements.
- Calculate and process application fees; raise invoices and maintain accurate financial records.
- Notify neighbours and manage consultation processes in line with Trust procedures.
- Prepare and issue decision letters and consent documentation.
- Track applications through each stage of the process, ensuring deadlines and actions are monitored and progressed.
Committee and governance support
- Prepare and circulate papers for Plans Committee and Trust Council.
- Take clear and accurate minutes and support follow-up actions.
- Assist in the preparation of reports and recommendations.
Records and systems
- Maintain accurate and up-to-date records of applications, decisions and property information.
- Support ongoing improvements to record-keeping, processes and digital systems.
- Ensure documentation is well organised, accessible and compliant with Trust requirements.
Team and office contribution
- Respond to general enquiries from residents by phone, email and in person.
- Work collaboratively with colleagues to support the smooth running of the Trust office.
- Undertake any other duties relevant to the role as required.
The client requests no contact from agencies or media sales.
Support and Information Officer
Hours: 28 hours per week, to be worked flexibly over 4 days with some evening and weekend working as required.
Salary: £18,940 to £19,280 per annum (£23,675 to £24,100 per annum full time equivalent)
Contract: Permanent
Location: Big C’s Norwich support centres. Work from other Big C premises and public events will be required.
We have an exciting opportunity for a compassionate and proactive individual to join Big C as a Health Academy Support and Information Officer. This is a varied and rewarding role where you’ll support the delivery of activities and services that make a real difference to people affected by cancer across our community.
About the role
As part of our small Health Academy team, you’ll work closely with the Health Academy Lead, Nutritionist and Physical Wellbeing Facilitators to deliver a range of wellbeing activities and events. From supporting programmes like Get Moving, Walking Football and Fishing for Wellbeing to attending community events, your work will help promote healthier lifestyles, encourage behaviour change, and raise awareness of cancer prevention and early detection.
You’ll also be a welcoming and supportive point of contact for our service users, offering practical support, listening, and guidance, while helping to ensure services are delivered safely, effectively, and in line with best practice. Alongside this, you’ll support the smooth running of the team through administration, data collection, and collaboration with colleagues, volunteers, and external partners.
Key responsibilities:
- Support the delivery of Health Academy activities, wellbeing programmes, and external events
- Provide a warm, supportive point of contact for service users, offering information, guidance, and signposting to appropriate services
- Assist in assessing and responding to service user needs, working within agreed policies and under appropriate supervision
- Coordinate and support administration, data collection, and reporting to help inform service development
- Work collaboratively with colleagues, volunteers, and external partners to deliver high-quality services
- Support the organisation and maintenance of equipment, resources, and health and safety requirements
- Represent Big C at events and contribute to the ongoing development and improvement of services
If viewing this vacancy from our website, you can download the full job description here: Support and Information Officer.
An accessible version of the job description for visually impaired applicants is available here: Support and Information Officer – Accessible Version.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Why Big C?
We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Opportunities for professional development
If you share these values and want to make a real difference, we’d love to hear from you.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
When life gets tough, good relationships help us through.
TLC: Talk, Listen, Change is a relationships charity that has supported people in the North of England for over 40 years.
Our aim to ensure everyone within our community benefits from good emotional wellbeing, and the key to this is maintaining safe, healthy, and happy relationships.
We’re entering an exciting phase of growth across the country and are looking for a Group Finance Director to join our Executive Leadership Team to contribute to the collective leadership of the TLC Group.
The Role
This role will lead the financial strategy and financial management of the TLC Group.
You will:
· Lead financial strategy to ensure sustainability and growth.
· Advise the CEO, Executive Leadership Team, and Board on financial matters.
· Oversee budgeting, forecasting, cashflow, and financial planning.
· Ensure strong governance, controls, and regulatory compliance.
· Provide clear, high-quality financial reporting and Board assurance.
· Lead audit, statutory reporting, and external auditor relationships.
· Oversee financial systems and processes to support growth.
· Lead financial due diligence for partnerships, mergers, and opportunities.
· Lead and develop the finance team, promoting accountability, and transparency.
About You
We’re looking for a values-led, people-focused leader with sound judgement and strong operational experience.
You’ll bring:
· Qualified accountant (ACCA, CIMA or equivalent).
· Significant senior finance leadership experience.
· Strong expertise in financial strategy, planning, and governance.
· Experience of Board reporting and working with senior stakeholders.
· Skilled in budgeting, forecasting, and cashflow management.
· Experience in financial modelling and supporting growth.
· Proven ability to lead and develop high performing teams.
· Strong analytical skills, including advanced excel capability.
· Able to communicate financial information clearly to non-finance audiences.
· Collaborative, values-led, and motivated by social impact.
The Offer
· Salary: £61,429 - £71,069
· 37 hours per week
· Hybrid working, with time spent at TLC Group offices (various locations across England).
· The opportunity to help lead a growing national service with strong group-level support.
If you’re motivated by using your financial expertise to drive meaningful social impact, and want to play a key role in shaping the future of a growing, values-led organisation, we’d love to hear from you.
Application Deadline:
The deadline for applications is Thursday 14th May 2026
Interviews expected in Manchester on Tuesday 2nd June 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.
- Hours: Full-time (35 hours/week)
- Location: Hybrid – minimum 1 day/week in our Luton office
- Reporting to: Operations Manager
- Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin
We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you!
Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.
Key responsibilities
- Provide day-to-day administrative and operational support across the charity.
- Act as a first point of contact for enquiries via phone, email and online channels.
- Support and maintain our referral system and organised digital filing.
- Assist with scheduling, logistics and general operational coordination.
- Process invoices, expenses and financial records accurately; support basic reporting preparation.
- Manage Gift Aid processing via our database; record and track income and expenditure.
- Support counting and banking of cash payments (in line with protocols).
- Assist with preparing and scheduling social media or website updates (as directed).
- Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.
Essential skills & experience
- Experience in an administrative or operations support role.
- Basic bookkeeping or financial administration experience.
- Strong organisational and time management skills, with high attention to detail.
- Confident written and verbal communication skills.
- Ability to manage multiple tasks and priorities.
- Good proficiency with office software and digital systems.
The client requests no contact from agencies or media sales.
We are looking for 2 motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). These positions are offered on a permanent basis.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Finance Director is responsible for all aspects of the group's finances (National Federation of Music Societies, trading as Making Music and its trading subsidiary), to ensure accurate and complete recording of all financial transactions, adherence to internal controls and procedures, and timely and effective analysis and reporting to the Chief Executive, Senior Management Team and other budget holders, the Finance & Compliance Committee and the Board of Trustees.
The Finance Director post is an integral part of the charity's senior management team, working closely with the Chief Executive, the Deputy CEO Advocacy and Lobbying and the Marketing Director, setting the strategic direction of the organisation and ensuring it has the financial systems and resources to implement its strategy.
The role line-manages and oversees the work of the Finance Manager who runs the day-to-day financial accounting processes, with the help of two Finance Administrators.
The role also leads on supporting members with finances, e.g. leading Treasurers' events, relevant website resources and responding to finance-related consultations.
The 2.5 days (18.75 hours) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager. We would expect you to spend at least 1 days each week in our London office in Moorgate.
This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.
The client requests no contact from agencies or media sales.
The Communications Department inspires, informs and engages the public by showcasing Alzheimer’s Research UK’s mission, impact and scientific progress across all channels. As part of this, the Content Team plays a vital role in creating clear, engaging and accessible materials that help audiences understand the importance of dementia research, the breakthroughs being made, and the change we are striving to achieve.
The Content Officer supports this work by producing accurate and engaging content that strengthens our story telling and supports our priorities. It contributes to the success of major campaigns. The role helps create a range of written, visual and multimedia materials that explain complex topics — including research, policy, partnerships and fundraising activity — in a compelling and accessible way.
Working collaboratively with colleagues across Policy, Corporate Partnerships, Brand, Strategic Marketing, Social Media, Digital and in the Communications team, the Content Officer ensures that content is aligned, consistent and impactful. The postholder also contributes to the smooth delivery of content production and publication processes, helping to maintain high standards and a coherent organisational narrative.
Key Responsibilities:
Delivery and production
· Develop high‑quality content across formats (e.g., explainers, briefings, blogs, supporter materials, video and digital assets) to support research, impact, policy and partnership storytelling.
· Produce accurate, engaging content for corporate and philanthropic partnerships, including supporter‑facing materials and impact stories.
· Contribute to major brand and campaign moments (e.g., World Alzheimer’s Month) through ideas, drafting and coordinated delivery.
· Develop multimedia assets — including infographics, short videos and visual explainers — by drafting briefs and supporting supplier liaison.
· Under the direction of the Content Manager, commission and manage external suppliers (e.g., designers, videographers, editors), ensuring briefs are clear and outputs meet ARUK’s brand, accessibility and quality standards.
Research and information support
· Gather and verify information from colleagues, partners and subject‑matter experts to ensure clarity and evidence‑based messaging.
· Translate complex information (e.g., research, policy or partnership updates) into clear, audience‑appropriate drafts and outlines.
· Support development of evergreen content frameworks and thematic content packages for campaigns and partnerships.
· Use audience insight and performance learnings to inform content development.
Cross‑Team collaboration
· Work collaboratively across Communications — including Social Media, Policy, Corporate Partnerships, Brand, Strategic Marketing, Research Communications and Digital — to meet shared content needs.
· Contribute content expertise into cross‑team planning to support integrated communications activity.
Administration, planning and coordination
· Maintain and update content across ARUK platforms (ResourceSpace, News & Views), ensuring information is accurate, current and well‑organised.
· Use SEO principles and performance data to shape content recommendations, working with the Content Manager and Metrics & Insights team to monitor KPIs and identify optimisation opportunities.
· Support improvements to content processes and workflows across the team.
· Assist with project coordination, helping manage timelines, track progress and support delivery within agreed budgets.
Quality, and tone
· Ensure content is accurate, accessible and aligned with ARUK’s brand, tone of voice, editorial and ethical standards.
· Apply good judgement within defined areas of responsibility and ensure strong attention to detail.
What This Role Delivers
· High quality content that supports policy influence, corporate partnerships and integrated campaigns
· Clear, accessible information for supporters, partners and the public.
· Consistent content that strengthens the charity’s narrative across Policy, Corporate and Campaign channels.
· Effective collaboration with teams across Communications.
Knowledge, skills and experience needed:
· Experience producing written or multimedia content for digital channels.
· Experience developing content related to health, policy charity sector or corporate partnerships.
· Experience building and managing relationships with others.
· Experience of briefing and managing external agencies on the delivery of projects.
· An understanding of how to adapt content for different audiences and channels.
· Educated to degree level or with relevant experience.
· Excellent writing, editing and content creation skills.
· Ability to communicate complex ideas simply and clearly e.g. policy topics, science or partnership activity – simply and clearly.
· Strong organisation, time management and prioritisation skills.
· Collaborative working style, with confidence engaging with internal teams and external partners.
· Proactive and improvement-focused, contributing ideas for content development.
· Sound judgement within defined areas of responsibility.
· Strong attention to accuracy and detail
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £31,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Our Room is a values-driven, creative support community working with male, trans and non-binary people who do sex work: an often-hidden population experiencing some of the highest levels of homelessness, trauma, poor mental health and social exclusion in Manchester. For twenty years, we have been a trusted, specialist service providing intensive advocacy alongside creative, developmental programmes that help participants stabilise their lives and imagine new futures.
As a Manchester-based organisation, we are the only organisation in the UK whose core mission is to support male, trans and non-binary people who do sex work. We believe that everyone who sex works deserves dignity, respect and safety.
We are seeking someone who can bring together clear strategic thinking and hands-on-leadership to inspire our staff team and represent the charity externally across key sectors and partnerships. This is an opportunity to lead a unique and vital organisation supporting male, trans and non-binary people who sex work.
The CEO acts as the primary external ambassador for the organisation, maintaining partnerships across housing and homelessness, sex work and VCSE sectors. The role is responsible for establishing our inclusive, values-led culture and is accountable for ensuring the charity delivers impact for male, trans and non-binary people who sex work.
a creative community for male, trans & non-binary people who sex work
The client requests no contact from agencies or media sales.




