4 Appointment buddies programme coordinator jobs
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JOB PURPOSE
To support the delivery of the aims of Age UK East London through the growth and development of Age UK East London’s volunteer programmes. This will include volunteer opportunities across the whole organisation to include:
- Befriending: Telephone Befriending and Digital Buddies, Connect Newham and Friends at Home.
- Information & Advice and Advocacy (quality assured).
- General Volunteering i.e., Admin support, activity volunteers.
- Any other suitable opportunities as they develop.
KEY TASKS
- Recruit and select volunteers in line with AUKEL recruitment of volunteer’s policies and procedures.
- To manage all DBS applications and renewals and ensure correct procedure and protocols are met.
- Prepare and train volunteers for their role so that they can offer effective support to service users.
- Match and/or place volunteers within services ensuring a clear line of communication at all times.
- To regularly review the outcomes model to understand how service users are being enabled.
- Where appropriate, to carry out home visits to assess and prepare service users for their involvement in the service.
- Ongoing support of volunteers to include regular supervisions, team meetings, volunteer peer to peer sessions and volunteer events/awards.
ADMINISTRATION
- To ensure all aspects of volunteer recruitment are conducted safely.
- To ensure that all volunteer roles have appropriate task descriptions.
- To monitor any 1:1 relationship to ensure that they are operating successfully and that the outcomes for the individuals involved are being met.
- To co-ordinate annual service user and volunteer surveys as appropriate, collate feedback and evaluate the service provided.
- To co-ordinate the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
- Report any recommendations for improvements and future developments.
- To ensure all data is collected through AUKEL organisational customer relationship management data base system (Charity Log).
QUALITY
- To be familiar with and to implement Age UK East London’s policies and procedures.
- Work within AUKEL and the Mentoring and Befriending Foundation policies and procedures.
- Maintain the highest levels of professionalism in handling confidential data, information and disclosure from individuals, organisations and services.
- Ensure any volunteers working within AUKELs quality assured services are fully trained and supported to comply.
- To assist and support with the Investing in Volunteers accreditation process and subsequent renewal of the award.
LIASION
- To represent Age UK East London and participate in appropriate external meetings and events in order to remain aware of local, regional and national issues affecting quality and compliance issues affecting charitable companies.
- Promote the AUKEL volunteering programmes across all geographical areas of service.
GENERAL
- To meet regularly with line manager for support, supervision and appraisal.
- To attend Age UK East London mandatory training programmes.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, Data protection, Safeguarding Vulnerable Adults.
PERSON SPECIFICATION
EXPERIENCE
- Educated to a degree level or equivalent/high levels of experience in similar work.
- Experience of working in partnership.
- Experience of people management and/or support.
- Experience of working within a befriending service.
- Experience of supporting volunteers.
- Experience of delivering to quality assurance frameworks.
KNOWLEDGE AND EXPERIENCE
- Knowledge and understanding of issues affecting older people.
- Knowledge of the requirements of safer recruitment practices.
- Knowledge and understanding of the principles of person-centred practices.
- An understanding of Equal Opportunities and how it applies to the work of a voluntary organisation.
SKILLS/ATTRIBUTES
- Excellent interpersonal skills.
- Excellent verbal and written communication.
- Ability to present to groups.
- Good planning and organisational skills.
- Good IT skills.
- Ability to work independently and as part of a team.
- Ability to prioritise and manage time and resources in a competent manner.
ADDITIONAL REQUIREMENTS
- This post is subject to an enhanced check through the Disclosure & Barring Service (DBS)
- Ability to travel across AUKEL delivery sites.
- Occasional evening and weekend work.
- Occasional any other tasks that may be required from time to time.
DOWNLOAD THE APPLICATION PACK FOR FULL DETAILS ABOUT THE BENEFITS OFFERED
Link Age Southwark are recruiting a part-time Service Coordinator who will have lead responsibility for developing our new Hospital Buddy Project.
The project will provide support to people receiving elective hips and knees surgery, focussing on their wellbeing before and after being in hospital. The support will be provided by a team of volunteers who will be recruited and trained by Link Age Southwark.
As the Service Coordinator, you will have lead responsibility for developing the project, receiving referrals, conducting home visits and working with the volunteer team to make suitable matches. You will also be responsible for keeping accurate records relating to project delivery.
For full information please download the job description. To apply please complete the appliction form and return to our recruitment email address.
Please note that the preferred start date for this role is Monday 18 July.
Link Age Southwark is a great place to work, offering excellent working benefits and a healthy work-life balance. Benefits include: generous holiday entitlement in addition to all public bank holidays; a pension scheme; an employee assistance programme; and childcare vouchers. We are committed to supporting the professional development and wellbeing of our staff.
We are an equal opportunities employer with a strong commitment to respecting diversity and promoting equality of opportunity. We welcome applications from all sections of the community.
Contract type: Part-time (21 hours per week), 10 months until end March 2023
Salary: £28,000 pro rata
Closing date: Thursday 9th June 2022, 9:00am
Interview date: Wednesday 15th June 2022
Consortium of Older People’s Services in Southwark (COPSINS) was launched in 2012 to support Older People and Carers in Southwark to... Read more
The client requests no contact from agencies or media sales.
A fantastic paid internship opportunity for an ambitious graduate to support the work of a multiple award-winning charity.
My Life My Choice (MLMC) is a self-advocacy charity run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhances and empowers the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy team, gig buddy, computer buddy, travel buddy scheme, a nightclub, and self-advocacy groups.
We now need an organised, flexible and hardworking individual with a real interest in developing a career in the charity sector. The amazing aspect of this role is that through training, inspection and consultancy work you will be supporting people with learning disabilities to achieve fantastic results. MLMC is at the forefront of the drive for learning disability rights. This role will help you to build your skills and experience whilst being part of an exciting social movement. The post calls for an enthusiastic and resilient person with an unceasing ‘can do’ attitude.
The intern will experience every facet of the charity’s operational delivery and be an integral part of one of Oxfordshire’s most impactful charities. We will pay keen attention to the successful candidate’s personal development needs and will invest significantly for the right candidate.
On the completion of a successful first year we will look to offer a full-time role within the charity to the intern.
Who we are
My Life My Choice (MLMC) raises the self-esteem and quality of life for people with learning disabilities... Read more
The client requests no contact from agencies or media sales.
Role Purpose
NGP PCN has good inter-practice relationships and are looking to improve the health and outcomes for local people.
Ealing GP Federation is looking for individuals on behalf of the PCN to help people lead more fulfilling lives
by focusing on what matters to them and work with other organisations to ensure support is in place for the
people in need.
Social prescribing empowers people to take control of their health and wellbeing through referral to ‘link workers’ who give time, focus on ‘what matters to me’ and takes a holistic approach to an individual’s health and wellbeing.
Social prescribing link workers will also work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
The successful candidate will work to develop and engage a Network-wide patient participation group, aiming to deliver lifestyle promotion talks and activities such as walking groups, gardening clubs, etc, as identified by the Network members, with a view to enriching the lives of patients and improving their health and wellbeing.
Ealing GP Federation works across the London borough of Ealing supporting GP surgeries.
The organisation is actively working wi... Read more
The client requests no contact from agencies or media sales.