Appointments administrator jobs in Devon

Oriau: Rhan amser: 15awr yr wythnos dros gyfnod o 4 i 5 o ddiwrnodau | Cyfnod penodol: Blwyddyn o’r dyddiad penodi

Gradd B: £25,178 – £27,241 (pro-rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Rydym yn chwilio am Gynorthwyydd Gweinyddol brwdfrydig ac effeithlon i ymuno â’n sefydliad croesawgar sy’n prysur dyfu. Dyma gyfle cyffrous i gefnogi’r gwaith o gyflwyno ystod eang o weithgareddau ar draws sefyllfa academaidd, gyhoeddus a gwleidyddol Cymru. Mae’r swydd hefyd yn cynnwys cefnogi cyfarfodydd, gwaith cyfathrebu, a meysydd eraill yn CDdC wrth iddynt ddatblygu. O’r herwydd, mae’n cynnig profiad cyflawn, gwerth chweil, naill ai i weithiwr gweinyddol profiadol neu i rywun sydd awydd datblygu ei yrfa.

Mae hon yn swydd hyblyg, ran amser am gyfnod penodol o flwyddyn i ddechrau a bydd yn rhoi cymorth hanfodol i’n tîm bach a chyfeillgar i’n galluogi i gyflawni ein strategaeth pum mlynedd uchelgeisiol er budd Cymru. Rydym yn chwilio am rywun hyblyg, cefnogol a threfnus. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.

Mae CDdC yn sefydliad dwyieithog sy’n cefnogi’r rhai sy’n siarad Cymraeg yn rheolaidd, yn ogystal â phobl sy’n dysgu’r Gymraeg ar hyn o bryd, waeth pa lefel. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.

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Hours: 15hrs per week to be worked over 4-5 days | Fixed term: 1 year from appointment

Salary: Grade B: £25,178 – £27,241 (pro-rata)

Application deadline: midnight on Sunday 23 August

We are seeking a motivated and efficient Administrative Assistant to join our growing and welcoming organisation. This is an exciting opportunity to support the delivery of a wide range of activity across Wales’ political, public and academic life. The role also includes support for meetings, communications, and other areas within LSW as they develop. As such, it offers a great all-round experience, whether for an experienced administrator or someone looking to develop their career.

This flexible, part-time role is fixed term for one year in the first instance and will provide essential support to our small and friendly team – enabling us to deliver our ambitious five-year strategy to benefit Wales.We are looking for someone who is adaptable, supportive and organised. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.

LSW is a bilingual organisation that supports active Welsh speakers and learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable, and a willingness to learn is essential. 

Help bring bold, imaginative theatre for children and young people to audiences across Wales and beyond. We’re looking for an experienced Producer to lead our productions from initial planning through to national and international touring.

The Producer will be responsible for producing all aspects of the Theatr Iolo productions (approx. 2

productions a year) and will be the main point of liaison for internal and external colleagues. The

Producer reports directly to the Artistic Director but also works closely with the Executive Director to

negotiate contracts with co-producers.

MAIN DUTIES AND RESPONSIBILITIES:

Strategic Planning

• To provide day to day management of the producing function – supporting the Artistic

Director and Executive Director, in ensuring that all Theatr Iolo productions are presented

with high-quality production values and in the best possible circumstances, including

national and international touring.

• To build and maintain relationships with venues, presenters, programmers and co-producers

• To work with the Executive Director on negotiations of contracts with companies, venues,

creative appointments, writers’ commissions and the engagement of actors.

• To source and apply for suitable funding to contribute to the production budget.

• To draw up rehearsal, production and performance schedules for all productions and

projects, liaising with the Communications & Engagement Manager and the rest of the Iolo

team.

• To draw up and manage budgets for individual productions.

• Identifying opportunities for future touring, co-productions, and projects and contribute

relevant expertise to business planning, strategy and reporting.

Productions

• To anticipate and manage artistic needs within the constraints of schedules and budgets.

• To support the Artistic Director in identifying appropriate members of creative teams.

• To work with the Executive Director in contracting all freelance production and technical

staff.

• To work in conjunction with the Executive Director and Artistic Director to arrange and book

production tours.• To be responsible for the administration of tours, co-productions and performances, this may

include the negotiation of financial deals and preparation of contracts.

• With support from the Administrator to book and arrange all travel and accommodation for

touring teams.

• To liaise with the Artistic Director, visiting directors and casting agents on the management

of casting for productions, carrying out all availability checks, arranging meetings and putting

in offers (availability checks and arranging meetings where necessary).

• To arrange and run all production meetings.

• To schedule and attend all company hospitality events, including rehearsal events, preview

events and end of run events.

• To manage the press performance, including the invitation list, alongside the

Communications and Engagement Manager

• To manage all house seat and company ticket requests and co-ordinate them with the tour

venues.

• With the freelance Production Manager, to monitor and authorise all production related

expenditure, ensuring overspending does not occur.

• To attend previews, including tech notes sessions, preview meetings, press nights and last

nights, as well as any other company events as required.

• To manage national and international tours on a range of scales, as required.

• With the Executive Director, to draw up all settlements for royalties, venues and co-

producers.

• To develop and implement green policies and practices and adhere to the Theatre Green

Book, including completing the Production Calculator and monitoring of the standards.

Community Engagement

• To work with the Iolo team to seek out and promote opportunities for outreach and

community engagement.

• To oversee the development and production of outreach, community engagement events

and activities as appropriate.

Staff Management and Resource Management

• To manage and control all producing budgets, contributing to fundraising and development

initiatives and applications where required.

• Direct line management of the freelancers (creatives, cast and technical) involved in all the

productions.

• To keep up to date with developments and research in producing practice, relevant to the

creative industries and where relevant, draw upon such information in planning and

programming strategies.

General

• To attend regular team meetings and strategy meetings.

• To work with the Administrator to maintain Theatr Iolo’s database in relation to tour booking

contacts, cast, creatives and stage management.

• Adhere to, and actively contribute to, the Theatr Iolo policies, including Equalities (diversity,

access, equal opportunities), Environmental and Health & Safety.

• To maximise income and minimise expenditure wherever possible, without jeopardising the

quality of the work or the reputation of Theatr Iolo.

• To act always in the best interest of Theatr Iolo.

• Any other duties as reasonably required.

Oriau: 28awr yr wythnos (0.8 Cyfwerth â Llawn Amser) | Cyfnod penodol: Blwyddyn o’r penodiad

Gradd B: £25,178 – £27,241 (pro-rata)

Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst

Dyma gyfle cyffrous i chwarae rhan hollbwysig o ran gyrru Cymdeithas Ddysgedig Cymru yn ei blaen: sicrhau ein bod yn gweithredu hyd gorau ein gallu – fel sefydliad effeithiol a phroffesiynol sy’n cael ei reoli’n dda – fel y gallwn gyflawni ein strategaeth uchelgeisiol er budd Cymru. Bydd ein Cynorthwyydd Gweithrediadau yn darparu cymorth amhrisiadwy i’r tîm Gweithrediadau, Cyllid a Llywodraethu i sicrhau bod ein sefydliad yn cael ei redeg yn ddidrafferth.

Byddai’r swydd hon yn addas ar gyfer unigolyn rhagweithiol, trefnus sy’n rhoi sylw i fanylion ac a fyddai’n mwynhau swydd amrywiol yn cefnogi tîm deinamig, a bod yn rhan ohono. Ar gyfer rôl lefel Cynorthwyydd, nid ydym yn disgwyl i chi fod â phrofiad sylweddol o waith blaenorol, ond rydym yn chwilio am rywun sy’n gallu ysgogi ei hun, sydd ag awydd i ddysgu, ac mae agwedd ragweithiol wrth gynorthwyo pobl eraill a dod o hyd i ddatrysiadau yn hanfodol.

Mae CDdC yn cefnogi unigolion sydd wrthi’n dysgu Cymraeg. Nid yw bod yn rhugl yn y Gymraeg yn ofynnol ar gyfer y swydd hon, ond mae’r gallu i gyfathrebu yn y Gymraeg yn ddymunol, a’r parodrwydd i ddysgu yn hanfodol.

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Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment

Salary: Grade B: £25,178 – £27,241 (pro-rata)

Application deadline: midnight on Sunday 23 August

This is an exciting opportunity to play a key role in taking the Learned Society of Wales forward: ensuring we are operating at our very best – as an effective, well-governed and professional organisation – so that we can deliver our ambitious strategy to benefit Wales.  Our Operations Assistant will provide invaluable support to the Operations, Finance and Governance team to ensure the smooth running of our organisation.

This post would suit a proactive, organised and detail-focussed person who would enjoy a varied role supporting, and being part of, a dynamic team. For an Assistant-level role we do not expect you to have substantial previous work experience, but we are looking for a self-starter with a keenness to learn, and a proactive attitude to assisting others and finding solutions is essential.

LSW supports active Welsh learners at all levels. Fluency in Welsh is not a requirement of this post, but the ability to communicate in Welsh is desirable and a willingness to learn is essential.

Part-time Operations Coordinator 

Job Description and Person Specification 

Summary 

Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week) 

Contract period: 12 months (with the possibility of extension) 

Location: Home-based and Oxfordshire 

Pay: £27,850 per annum pro rata

Reports to: CEO 

Background 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience. 

We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.

Job description 

• To contact with schools and relevant institutions to promote Sundial’s training and workshops 

• To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables

• To organise team meetings

• To draft invoices and maintain records 

• To assist with keeping contact databases and records up to date 

• To draft, type and dispatch charity office correspondence 

• Maintain the bookings calendar

• Maintain DBS, safeguarding and training records

• To assist in scheduling social media posts

• To support the CEO and Research & Operations Manager where appropriate 

• To attend regular meetings as required 

Personal specification 

•  Self-starting, hardworking and committed to tackling harmful practices

•  Methodical, detail-oriented, with genuine passion for administration work

• Excellent writing skills and good telephone manner 

• Good written and verbal communication skills

• Time management and organisational skills to be able to deal with multiple tasks and a range of priorities 

• IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press

• Previous experience dealing with finance processes (desirable)

• Previous experience working in the charity sector (desirable) 

How to apply: 

Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview. 

We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities. 

Applicants called to interview will be invited to complete a written task.

The appointment is subject to an enhanced DBS check and references. 

Please submit your application by midday, Friday 11th September.

Interviews will take place on 24th & 25th September.

The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.

About the Stuart Hall Foundation

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

Role Description

The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.

Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.

Required Experience and Skills

Operations, Finance and Governance

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
• Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
• Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
• Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.

People and Organisational Management

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
• Ability to handle sensitive and confidential staff and organisational information.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.

Communications and Digital Skills

• Strong written and verbal communication skills.
• Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.

Personal Attributes

• Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
• Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
• Passionate about organisational planning and supporting teams to operate effectively and efficiently.  

Desirable Experience

• Experience supporting grant management, fundraising administration, or donor reporting.
• Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
• Experience working remotely and managing priorities effectively within a distributed team environment.
• Interest in the work, legacy and impact of Professor Stuart Hall

 Application Process

To apply, please complete the online application form, available on the Stuart Hall Foundation's website.

As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.

We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.

The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.

Interviews will take place via Zoom on w/c 24th August 2026.

The appointment is subject to satisfactory previous employment references.

Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support-from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company

About the role

We are looking for an experienced and compassionate Interim Visiting Caseworker to join our Services & Grants team for 12 months. This home-based role will support clients across the North West of England, with regular travel to meet clients and work with partners.

You will manage a varied caseload, complete in-depth assessments by phone, video call or face to face, and provide practical advice, advocacy and ongoing support to clients experiencing crisis, distress, financial difficulty, disability, long-term health conditions or other complex challenges.

Key responsibilities

• Assess client needs and agree tailored support plans.
• Provide advice and guidance on welfare benefits, budgeting, housing, employment, care, debt and wellbeing.
• Support benefit checks, mandatory reconsiderations and appeals where appropriate.
• Prepare clear case notes and grant reports and maintain accurate records.
• Work with statutory agencies, partners and referral organisations to secure the right support for clients.
• Follow safeguarding, confidentiality, data protection and lone working procedures at all times.

About you

You will have significant experience supporting people in distress or crisis, including people living with disability, long-term health conditions or complex personal circumstances.

You will be confident managing a caseload, assessing needs, prioritising effectively and building trust while maintaining clear professional boundaries.

• Strong knowledge of welfare benefits and client support services.
• Excellent communication, administration and report-writing skills.
• Ability to work independently from home and travel regularly across the North West.
• Willingness to travel to London at least once a month, and more often where required.
• Experience of grant administration, partnership working, CRM systems or benefit appeals would be advantageous.

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include

• 28 days holiday, plus statutory bank holidays
• 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions
• A wide range of employer funded wellbeing experiences through Heka
• Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)
• Group Life Cover (three times annual salary)
• Weekly wellbeing half hour
• Employee Assistance Programme

If you are a skilled caseworker who can quickly build relationships, provide practical and compassionate support, and make a meaningful difference to people facing challenging circumstances, we would welcome your application.

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

We’re looking for a collaborative, highly organised Youth Engagement Project Officer, who is passionate about building opportunities for children and young people in libraries.

You’ll have great communication skills and enthusiasm for platforming young people’s voices. You’ll also know how to manage priorities, keep projects within deadline and budget, and accurately collect and compile data. As a natural people-person, you’ll feel confident supporting library teams, partners and colleagues and be happy taking initiative.

We’d especially love to hear from you if you have created opportunities for children and young people to be heard and involved in decisions that affect them, and if you’ve been involved in supporting the delivery of projects. Experience of libraries is not required as you’ll have lots of opportunities to learn about our sector in this role.

About the work

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative national network is made up of members from library services, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’recreating change, and you can be a part of it.

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and school library services.

Libraries Rising and The Reading Agency were recently successful in securing funding from the Arts Council to deliver a two-year programme, to place young people at the heart of shaping the future library reading experience. The two-year project forms part of the legacy of the National Year of Reading 2026 and will work with young people and library services across nine regions of England to co-create new approaches, resources and digital innovations that build on the strengths of libraries and inspire more young people to read for pleasure. 

Who we’re looking for

We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive. 

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We are building an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector. 

Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, and we are developing the diversity of our staff team. We particularly welcome applications from people from racialised communities, trans or non-binary individuals, and those with hidden or visible disabilities. 

Please note - a Candidate Pack for this role is available on the application page. 

Job purpose 

As Youth Engagement Project Officer, you’ll work closely with the Programme Manager, the wider Libraries Rising team, The Reading Agency, library services and young people to support the delivery of this project, and to develop our wider support of libraries with their youth engagement work.

What you’ll bring to the role 

You’ll be: 

• A strong communicator, confident with building relationships and keeping everyone on track. 
• Experienced in working with young people and partner organisations. 
• Committed to platforming young people’s voices, especially those who are underserved by their communities, marginalised, or experiencing deprivation. 
• Committed to co-creative practice and working with, not doing to. 
• Experienced in creating, developing and implementing effective systems and procedures. 
• Experienced in providing operational, administrative and project support, with digital skills including use of Microsoft Office and supporting remote teams. 
• Experienced in providing in person and online event planning and support. 
• Aware of GDPR implications and requirements. 
• Committed to your own professional development. 

Employee benefits 

• 25 days annual leave (pro rata) plus Bank Holidays 
• 5% employer pension contribution 
• Employee Assist Programme – including 24/7 counselling, health support and legal helpline. 
• A range of discounts on retail, entertainment, travel and wellbeing. 

Additional information

If you have any questions about the role, please get in touch. 

All applicants must have an existing Right to Work in the UK.

Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate. 

Community Fundraising Assistant – East

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 30th August 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Location: Bristol office, hybrid (minimum three days a week onsite)

Salary: £50,285 per annum

Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours)

The role:

This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law.

You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant and be a member of CSE's Senior Management Team.

Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts.
• Line manage the Finance Manager and Finance Assistant.
• Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT.
• Attend monthly SMT meetings to share the previous month's financial results and handle related queries.
• Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making.
• Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting.
• Liaise with CSE's auditors to enable an effective and timely annual audit.
• Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders.
• Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements.
• Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Fully qualified ACA, ACCA or equivalent accountant.
• At least seven years' post-qualification experience, including at least five years in a financial management role.
• Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary.
• Experience of leading the preparation for an annual audit.
• Experience of preparing routine financial and management information reports for senior executives and staff.
• Experience of using timesheet software to track allocation of staff time to different cost centres.
• High level competence with Sage accounting software and MS Excel.
• Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail.
• Excellent written and verbal communication skills, with proven management skills.
• Self-motivated and organised, able to work with limited supervision and manage conflicting priorities.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Company pension scheme with 8% employer and 6% employee contributions
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with working hours and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email (available in the candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.

The closing date for applications is 5pm Sunday on 16 August 2026.

First interviews are expected online on Thursday 3 and Friday 4 September 2026, with final panel interviews at our Bristol office on Thursday 10 and Friday 11 September 2026. The earliest start date is early October 2026.

This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.

Who Are We Looking For? 

Ygam is seeking a proactive, adaptable and resilient individual with a strong interest in gaming culture, esports and the digital lives of children and young people. 

You will be confident working autonomously and remotely, as well as collaboratively within a team. You will bring excellent communication skills, strong organisation, creativity in engagement approaches, and the ability to build trust with diverse stakeholders. 

At Ygam, safeguarding children and vulnerable people is central to everything we do. We are committed to safer recruitment and expect all staff to uphold the highest safeguarding standards. 

Ygam is an equal opportunities employer. We value diversity and welcome applicants from underrepresented backgrounds, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodivergent people and armed forces veterans. 

Main Role & Responsibilities

The post holder will be an active member of Ygam’s Programmes Team, with a primary focus on gaming, esports and new and emerging digital harms affecting children and young people.

They will lead on the delivery and development of gaming‑focused and wider digital harms education, including alumni activity, stakeholder engagement and programme growth. The role will support professionals, parents, carers and young people to understand and prevent harm related to gaming, online environments and related digital behaviours.

The post holder will be responsible for recruiting, engaging and supporting stakeholders into Ygam’s gaming and digital harms programmes, promoting Ygam training, and maintaining strong long‑term relationships. This includes recruiting suitable delegates from education, youth services and other frontline sectors.

They will deliver high‑quality training and assured workshops (online and face‑to‑face) focused on gaming, esports and digital harms, and represent Ygam at conferences, events and sector forums.

The role involves ongoing support to organisations, schools and youth settings to embed Ygam’s resources in their practice. Regular visits to schools and organisations are a core requirement. The post holder will also gather and record data to help Ygam evidence the impact of our gaming and digital harms prevention work.

Role Requirements 

Planning & Stakeholder Engagement 

• Build and maintain strong relationships with stakeholders across education, youth services, community organisations and digital sectors. 

• Lead the recruitment of delegates to Ygam’s gaming, esports and digital harms programmes. 

• Promote Ygam’s training and resources to organisations, ensuring clear understanding of programme content, outcomes and long‑term support. 

• Develop and sustain a strong pipeline of stakeholders and delegates to ensure workshops are consistently well attended. 

• Understand stakeholder needs and tailor information and support accordingly. 

• Identify and attend relevant gaming, esports, digital safety and education conferences, seminars and events. 

• Signpost organisations and families to Ygam’s Parent / Family Hub to increase awareness of gaming and digital harms. 

• Work closely with the Programme Lead: Delivery and Outcomes to set objectives, review performance and contribute to programme development. 

Delivery 

• Deliver Ygam’s portfolio of programmes with a focus on gaming, esports and digital harms workshops online and face to face. 

• Deliver workshops directly to children and young people in education and non‑education settings, ensuring content is age‑appropriate and engaging. 

• Provide high‑quality training to professionals working with children and young people, in line with Ygam’s Quality Assurance processes. 

• Deliver independently and as part of a team‑teach approach. 

• Respond to delegate questions with confidence, sensitivity and subject knowledge. 

• Promote Ygam’s complementary offers such as Alumni, Let’s Explore and other digital harms resources. 

• Provide an excellent, professional experience for all delegates and partners. 

Outcomes & Impact 

• Provide ongoing support to schools and youth organisations to embed Ygam’s gaming and digital harms materials into practice. 

• Accurately record data and engagement activity using Ygam’s CRM system. 

• Develop and deliver team‑teach opportunities that empower teachers and professionals to implement Ygam resources independently. 

• Identify and contribute to case studies that demonstrate the impact of Ygam’s gaming and digital harms education. 

• Work with the Insight and Evaluation teams to support measurement of outcomes, impact and performance. 

Learning & Development 

• Proactively identify knowledge gaps, particularly related to gaming culture, digital trends and emerging online risks, and undertake relevant CPD. 

• Ensure mandatory and role‑specific training is completed and kept up to date. 

• Attend regular supervision and support sessions with line manager. 

• Reflect on and record performance and development in monthly 1‑to‑1 meetings. 

Administration 

• Manage workshop administration using the CRM system, including sending joining instructions. 

• Record attendance and gather feedback post‑workshop. 

• Maintain accurate records in line with GDPR and data protection requirements. 

Person Specification 

Essential 

• Experience delivering training to both adults and children/young people. 

• Ability to explain complex topics such as gaming risks, online behaviours and digital harms in a clear and accessible way. 

• Experience delivering online and face‑to‑face learning. 

• Stakeholder engagement experience within education, youth work or children’s services. 

• Excellent verbal and written communication skills. 

• Strong IT skills (MS Word, Excel, PowerPoint). 

• Experience developing and managing a delegate or sales pipeline and meeting KPIs. 

• Experience driving projects to achieve agreed outcomes. 

• Highly organised, detail‑oriented and self‑managing. 

• Experience promoting or selling a service or programme. 

• Experience working effectively within a team to meet shared targets. 

• Willingness to travel regionally and nationally to deliver training. 

• Right to live and work in the UK. 

Desirable 

• Knowledge of the English education system, including PSHE and RSE curriculum. 

• Strong interest in or understanding of gaming, esports and online youth culture. 

• Understanding of a public health and prevention‑based approach to harm reduction. 

• Strong networking and relationship‑building skills. 

• Experience using CRM systems, particularly Salesforce. 

ABOUT THE JOB

This is a Home-based role, with occasional travel to London and within our operating areas of Hertfordshire, Buckinghamshire, Slough, Milton Keynes and Luton as required.

To make a full application, please send your CV & one side of A4 covering letter letting us know why you are interested in this position and provide information on any relevant experience that may assist your application. 

For the full job description & recruitment pack, please visit our website.

PURPOSE OF ROLE

Major donors and philanthropists are currently responsible for over a quarter of Caudwell Youth’s annual income – due in part to the generosity of the networks of our founder, John Caudwell.

As Caudwell Youth enters its fourth year, we are seeking a Senior Philanthropy and Corporate Partnerships manager to help us expand beyond our strong founder-led base into a sustainable major donor and corporate supporter portfolio.

Proactive and commercially-minded, you will be confident driving and developing all stages of the major donor and corporate supporter stewardship process. Confidence in engaging in new business research, prospecting, initial meetings and pitches is a must, as you will be responsible for growing our small pipeline of supporters and warm prospects into a long-term income stream.

This is essential to Caudwell Youth’s future sustainability, with corporate partnerships and major donor income currently making up 30% of Caudwell Youth’s annual fundraising income (forecast to be around £450,000 this year).

Our ambition is to increase this revenue stream by around 50% to over £800,000 by 2030, in order to support more at-risk young people from across the UK, as set out in our recently launched strategy, Going National.

This is a role for a self-starter who is excited to drive high value growth and be a key part of Caudwell Youth’s upward trajectory, working within a small but dynamic fundraising team. It offers significant opportunity to shape and lead this area of fundraising as it grows.

You will be an experienced fundraiser with a proven track record of securing major gifts of four, five and six figure gifts, familiarity with managing corporate partnerships and evidence of growing and developing new pipelines and revenue streams.

You will own a significant portion of this income stream, with responsibility for securing new high-value relationships and growing existing supporters.

KEY DUTIES & RESPONSIBILITIES

Operating at a senior level within the fundraising team, this role will take the lead across Caudwell Youth’s philanthropic and corporate giving.

Working closely with the Fundraising Director to drive income growth and strategic development, your key duties will include:

MAJOR DONORS & PHILANTHROPISTS

You will manage a mixed portfolio of existing supporters and warm prospects, while building a pipeline of new high-value opportunities. To do this, you will:

• Take personal responsibility for securing, retaining and growing high-value (four, five and six figure) gifts and philanthropic partnerships, by engaging in detailed prospect research and building contacts with high-net-worth individuals and their intermediaries to create a pipeline of new opportunities.
• Provide a high-quality supporter stewardship experience to Caudwell Youth’s existing major donors and philanthropists and warm prospects, tailoring this to their wishes to create a unique journey for each donor which seeks to deepen their engagement with the charity. This may include:
• Personalised reporting
• Bespoke communications
• Face-to-face meetings and events
• Unique ways to be consulted on and engage with our work
• Opportunities to be recognised.
• Lead on the continued growth, development and stewardship of Caudwell Youth’s Oracles fundraising board in order to maximise its annual revenue.
• Support John Caudwell’s Charity Pioneer with the stewardship of existing and potential Life Changers Circle donors, including through hosting cultivation and network events.

CORPORATE PARTNERSHIPS AND FUNDRAISING

• Develop our corporate support pipeline, seeking to strengthen connections with existing corporate donors. This will include developing partnerships typically in the £10,000 - £100,000+ range through CSR, fundraising and sponsorship opportunities which align with Caudwell Youth’s values.
• Work with major donors and philanthropists, colleagues across the charity, volunteers and other stakeholders and contacts to proactively identify new corporate fundraising opportunities for Caudwell Youth.
• Work on Charity of the Year applications, pitches and proposals in conjunction with the Senior Leadership Team and representatives from volunteering and operations as required.
• Act as an account manager and first point of contact for corporate supporters of Caudwell Youth, coming up with tailored programmes of supporter engagement to maximise their fundraising, increase connection with our cause and engage them in strategic multi-year support partnerships.
• Supported by our Supporter Engagement Coordinator, encourage our corporate donors, major donors and philanthropists to meaningfully engage with our challenge fundraising programme.
• Review our existing Torchrunners model as a means of engaging corporate supporters as a group.

ACROSS THE FUNDRAISING TEAM

• Promote other ways to support Caudwell Youth, including gifts in wills, payroll giving, help in kind, challenge fundraising, charity-wide appeals and campaigns, events and digital content to your network of major donors, philanthropists and corporate supporters as appropriate.
• Work in partnership with the Grants and Impact Lead to develop applications and reporting for family philanthropic trusts where required.
• Work effectively as part of the fundraising team, together seeking ways to enhance and strengthen each others’ activities and diversify our revenue streams as required, including in relation to systems, policies, supporter engagement communications and fundraising events.
• Attend team meetings, personal work reviews and relevant meetings proactively and as a contributor.
• Deputise for your line manager as required in their absence, with support from the rest of the SLT.

ACROSS CAUDWELL YOUTH AND EXTERNALLY

• Work with Caudwell Youth’s operations and volunteering teams to create bespoke and sustainable opportunities for major donors, philanthropists and corporate supporters to engage in our work, while ensuring the needs of the at-risk young people that we support are always put first.
• Collaborate with our communications team to develop compelling copy and content which promotes our corporate fundraising offering and major donor support as required.
• Develop strong collaborative working with the wider teams to maximise income generation, and promote good communication and shared focus

ADMINISTRATION

• Use our CRM database, Beacon, to ensure all activity is properly captured, manage your pipelines, forecast income, track trends and data.
• Provide timely reports internally on performance, informing budget setting and subsequent reforecasts as required

GENERAL

• Behave and communicate in a way that is courteous and professional at all times, including representing the charity professionally to anyone you come into contact with and role modelling appropriate behaviour to colleagues.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure your work is aligned with the vision, mission and values of the charity.
• Ensure your work involves and reflects our young people’s views and voices where appropriate.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary as required.

PERSON SPECIFICATION

ON APPOINTMENT, YOU ARE EXPECTED TO HAVE:

• Significant professional knowledge and experience in your specialist area
• The ability to take on substantial responsibility quickly
• Critical and detailed understanding of the specialty.

IN YOUR ROLE YOU WILL BE EXPECTED TO:

• Solve complex problems creatively
• Make judgements requiring analysis and interpretation
• Carry out duties with significant strategic influence
• Lead and line-manage others
• Deputise for your line manager, including handling serious issues, where required.

ESSENTIAL EXPERIENCE, KNOWLEDGE AND SKILLS

• In-depth understanding of major donor and philanthropy fundraising, including a demonstrable track record of managing a portfolio of high value supporters and securing and managing four, five and six-figure gifts.
• Knowledge of corporate fundraising and partnership development, including experience developing and managing corporate partnerships worth £10,000 and upwards.
• Ability to identify, qualify and cultivate high value prospects, with evidence of strong commercial awareness to spot opportunities, grow fundraising income and build new pipelines.
• Understanding of impact-led fundraising and how to communicate charitable outcomes effectively to supporters.
• Exceptional networking and relationship-building skills, with experience developing long-term fundraising plans and tailored donor engagement journeys.
• Excellent written and verbal communication skills for presentations, proposals, pitches, reports and stewardship materials.

ESSENTIAL PERSONAL ATTRIBUTES

• Self-motivated, proactive and comfortable with a high degree of autonomy.
• Entrepreneurial and commercially minded, with good business sense.
• Results-driven, with the ability to translate strategic ideas into tangible action.
• Confident and persuasive when working with senior stakeholders and major donors.
• Resilient and persistent when pursuing new opportunities.
• Strong attention to detail and commitment to quality.
• Possess a passion for making a positive impact on young people's lives.

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Scotland. Although remote working, they would need to be living in Scotland for travel purposes.

They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.  

· Develop a regional presence to amplify Ygam’s mission and vision

· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, and organisational events to support our work. 

· Signpost organisations to the Ygam Family Hub to increase awareness.

· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Deliver workshops directly to children and young people in education and non-education settings

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Promote Ygam’s additional offerings, such as Alumni and resources.

· Provide an excellent customer service to delegates.

Outcomes:

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with the Insight team and evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· Prior experience in delivering training to adults and children

· Ability to translate complex issues to delegates and respond thoughtfully to questions

· Experience of delivering online learning and face to face learning

· Stakeholder engagement experience across children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education, youth work or children’s services

· Prior experience of selling/promoting a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

· Willingness to travel to provide training regionally and nationally for Ygam

Desirable:

· An understanding of education within Scotland, including Curriculum for Excellence and RSHP education, and how to engage in this sector across all education phases.

· An understanding of public health approach to gambling harms

· An understanding of NICE guidelines in relation to gambling

· Outstanding networking skills

· Experience utilising CRM systems, in particular Salesforce

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.

Expiry Date: 13th August 2026 - 12pm

Interviews: w/c 17th August 2026

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes, with responsibility for engagement within Wales. Although remote working, they would need to be living in Wales for travel purposes.

They will be responsible for regional stakeholder engagement, developing and maintaining relationships and promoting Ygam training. They will recruit suitable delegates to Ygam’s full portfolio of workshops.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

The post holder will maintain excellent relationship with Ygam Stakeholders and beneficiaries, providing ongoing support to organisations, to help them implement Ygam resources, and visits to schools and organisations as part of this work is crucial. The post holder will gather data to support Ygam to understand the impact of our work.

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people and armed force veterans.

Role Requirements

Duties will include but not be limited to:

Planning 

· Network and develop stakeholder relationships, leading the recruitment of delegates suitable to Ygam’s programmes.  

· Develop a regional presence to amplify Ygam’s mission and vision

· Manage multiple stakeholders and understand their roles and requirements, providing detailed information on options and long-term support

· Develop stakeholder relationships and a strong pipeline of delegates to attend the workshops delivered by Ygam, ensuring workshops are well attended.

· Identify and attend conferences, seminars, and organisational events to support our work. 

· Signpost organisations to the Ygam Family Hub to increase awareness.

· Work closely with The Programme Lead: Delivery and outcomes, to develop objectives and review individual performance.

Delivery 

· Deliver the Ygam portfolio of workshops (online and face to face).

· Deliver workshops directly to children and young people in education and non-education settings

· Provide high quality training to a range of professionals in line with Ygam’s Quality Assurance processes.

· Deliver workshops and training independently as well as through team teach approach.

· Be responsive to delegates needs, answering questions and queries in a supportive manner.

· Promote Ygam’s additional offerings, such as Alumni and resources.

· Provide an excellent customer service to delegates.

Outcomes:

· Provide ongoing support to schools and youth organisations to help imbed Ygam materials within curriculum.

· Ensure accuracy of data utilising the CRM system

· Deliver and develop team teach opportunities to support teachers and other professionals to implement Ygam resources.

· Develop Case study opportunities to understand the impact of the Ygam resources.

· Work with the Insight team and evaluators to measure impact and performance. 

Learning and Development:

· Self-identify any gaps in knowledge and any CPD to help you do your role effectively.

· Ensure all relevant CPD is completed and up to date on platforms such as IHasco.

· Attend support sessions with line manager (both remotely and in person). 

· Record performance in your monthly 1-1’s with your line manager.

Administration:

· Send out joining instructions via our CRM system to delegates prior to workshops. 

· Record attendance and email delegates post workshop to gather feedback. 

· Ensure all records are maintained in accordance with GDPR/data protection legislation.

Person Specification 

Essential:

· Prior experience in delivering training to adults and children

· Ability to translate complex issues to delegates and respond thoughtfully to questions

· Experience of delivering online learning and face to face learning

· Stakeholder engagement experience across children’s services

· Outstanding verbal and written communication skills

· Outstanding understanding of IT applications (MS Word, Excel & PowerPoint especially).

· Experience of developing and delivering a sales pipeline and achieving KPI’s.

· Experience of driving projects to achieve agreed outcomes.

· Ability to work in a highly organised manner with a keen eye for absolute detail.

· Self-administrating experience.

· Prior experience of working within education, youth work or children’s services

· Prior experience of selling/promoting a product or service.

· Employment rights to live and work in the UK.

· Experience of working collectively as a team to meet targets.

· Willingness to travel to provide training regionally and nationally for Ygam

Desirable:

· An understanding of education within Wales, including the Curriculum for Wales and RSE, and how to engage in this sector across all education phases.

· An understanding of public health approach to gambling harms

· An understanding of NICE guidelines in relation to gambling

· Outstanding networking skills

· Experience utilising CRM systems, in particular Salesforce

* Please note that this vacancy is advertised as a full-time role; however, applications from candidates seeking part-time hours are welcome, and we would consider appointing two part-time individuals. 

Expiry Date: 13th August 2026 - 12pm

Interviews: w/c 17th August 2026

The successful applicant will be subject to reference checks, an Enhanced DBS check, and must have Employment rights to live and work in the UK.