Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Shop Manager in our Boutique by Shelter charity shop in Clapham Common.

 *This role is being advertised as Shop Manager but on appointment your job title will be Community Shop Manager.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

What is Boutique by Shelter?
For us, it's a new direction - a unique chain of shops focused on higher end/designer items, with interiors designed by Wayne Hemingway that bring a modern, trendy retail space to the high street. For you, it's the chance to get in at the start of an exciting new initiative that will be challenging and rewarding and is set to be the next big thing in charity retail.

How do we describe a Community Shop Manager?
Someone who has worked in a high-pressure environment, is creative, self-sufficient and can easily adapt to change, often at the last minute. These are high turnover shops in affluent areas where the need to produce sales figures is key, so commercial awareness should also definitely be one of your attributes.

What will I be doing?
The role will be varied and provide you with stimulating and satisfying work. Indeed, there's no such thing as a “typical day”. Continually seeking opportunities to engage with the local community e.g. other retailers, schools, churches or the local food bank and increase your shop's contribution to Shelter's cause will be key. We'll also rely on you to develop your team's (including volunteers) interest and passion in merchandising the shop to attract customers and donors through the door, as well as their knowledge of Shelter and its work.

What sort of people are you looking for?
Commercially aware, inspiring, enterprising and influential individuals who are willing to roll up their sleeves and lead by example - people with lots of creativity, great visual merchandising skills and the ability to thrive even when under pressure. You'll also need proven experience of managing, recruiting and developing a team of staff and volunteers and a track record of providing excellent customer service in a face-to-face role.

What are the benefits?
We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

St. Rocco's is recruiting shop managers, 37.5hrs per week across 5 days between Mon to Sun, salary circa £20k per annum, in Warrington.

To be responsible for the effective operation of the shop with responsibility for:

- Managing the day to day running of the shop.
- Optimising sales.
- Maintaining effective stock management and merchandising.
- Managing and training shop volunteers.
- Carrying out shop administration.
- Taking necessary action to arrange repairs and maintenance of the premises.
- Ensuring adequate security.
- Enforcing health and safety policy and procedures.

Please see Job description for further details.

Hours of work are 37.5 hours per week worked over 5 days between Monday to Sunday at days and times notified by your line manager. These hours do not include a ½ hour unpaid meal break which you will be entitled to take if you work a shift lasting longer than 6 hours. You may be required to work additional hours to those published.

Interviews being held on an on-going basis so apply today!

Please note: This role may be removed before the original end date or extended without prior notice.

St Rocco’s Hospice is an Equal Opportunities Employer. All offers of employment are subject to satisfactory receipt of DBS if applicable, 2 references and documentary proof of right to work in the UK.

A referral to Occupational Health in relation to Health and Safety aspects of the role may be made prior to employment, however the offer of employment will not be conditional upon this.

Please note: St. Rocco's Hospice is not part of the NHS and is not licensed to sponsor foreign nationals. All offers of employment are subject to / conditional upon satisfactory documentary proof of right to work in the UK.

Benefits: An attractive package of benefits for employed staff T&C's apply:

Contributory Company Group Pension Plan, (If you are a member of the NHS Pension Scheme, you have the option of continuing in this scheme), Life Assurance and a Medical Cash Plan - T&C’s apply, annual holiday entitlement in any holiday year is 7 working weeks, inclusive of all public holiday entitlement. Part-time employees’ annual holiday entitlement accrues on a pro-rata basis.

(Benefits may be different for Bank / Contract for Services Workers T&C's apply).

The posts are not salary incremental posts and pay reviews are at the discretion of the Hospice.

SPITALFIELDS CRYPT TRUST

JOB DESCRIPTION

Post Title:              Community Shop Assistant Manager

Responsible to:     Community Shop Manager

Purpose of Post:   The Shop Assistant Manager will assist the Shop Manager in leading the paid and volunteer                                team to maximise the shop’s financial contribution and to promote the SCT mission by                                        effective and entrepreneurial management and be responsible for the effective operation of                                  the shop(s).

Hours:                   35 hours per week

Location:               SCT Charity Shops (East London)

Role and Responsibilities:

Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop. Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.

• To assist the Shop Manager in ensuring the shop is well run at all times
• To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
• To optimise sales across all departments and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• To maintain successful retail processes and merchandising.
• To maintain effective stock management and processing and carry out shop administration
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
• To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
• Prepared to move around area and work at different locations if necessary.
• Ability to work flexibly, including working weekends.
• To be flexible when tasks not covered by the job description have to be undertaken.

Person Specification

Skills and Knowledge

Essential
• Retail background
• People management skills
• Money management
• Good verbal and written communication skills
• Ability to work well as part of a team
• Good IT skills (including MS Office and email)
• Able to use own initiative
• Strong interpersonal skills

Desirable
• Visual merchandising/window dressing
• Shop administration, finance

Experience

Essential
• Commercial retail experience, preferably supervisory level
• Demonstrable and proven communication skills
• Demonstrable experience of working to targets

Desirable
• Experience of working with donated goods
• Experience of working with volunteers
• Experience of charity retail

Cultural Indicators

Delivering Results

Essential
• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
• Makes effective decisions.

Role Model / Leading by Example

Essential
• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

Essential
• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication
• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team
• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

During an exciting time to join SolarAid, a position has arisen at SolarAid for an experienced Supporter Care and Admin Assistant reporting to the Supporter Experience Administrator. You will be responsible for the timely and accurate processing of donations, being a first point of contact to supporters and looking after those who engage with SolarAid's activities, as well as having office co-ordination responsibilities. It is a key time for SolarAid as we focus on new ways of engagng supporter and kick-start a new campaign in the Autumn.

Please send your up-to-date CV along with a covering letter or supporting statement telling us how your skills and experience match our requirements. Please also indicate the earliest you would be available to start the role.

Passionate about Retail and want to make a Difference to Local Lives?

We are looking for experienced and enthusiastic Sales Assistants and a Shop Manager to join our St Wilfrid’s Retail team, to help raise income for St Wilfrid’s Hospice.

Sales Assistants - £9.08 per hour

Chalcroft Lane, Bognor Regis
22.5 hours per week, including weekends on a Rota basis.
(Closing date: 14 September 2021)

East Street, Chichester
15 hours per week, including weekends on a Rota basis.
(Closing date: 21 September)

The successful candidates will have strong customer service skills that are professional and welcoming. You will provide support to the Shop Manager in every aspect of the day-to-day running of the shop to generate and maximise income to support the work of St Wilfrid’s Hospice. You will be able to work independently and as part of a supportive team to create a well-presented shop where customers receive great service.

Manual handling and key holder responsibilities are involved in the role.

Flexible availability is necessary to accommodate shift patterns that include weekends and bank holidays and the opportunity to work extra hours to support the needs of the business.

Charity Shop Manager - £21,111 per annum (pro rata)

Queensway Bognor Regis
22.5 hours per week, rota basis including weekends and bank holidays
(Closing date: 22 Sept 2021)

We are looking for a permanent Shop Manager for our Charity Shop in Bognor Queensway. Our Queensway Shop offers unique treasures plus high volume at low prices.

As the successful applicant you will love meeting our customers & supporters in the local community. You will lead a team of staff and engage volunteers to help develop our retail experience. Through this work we generate vital income for our Hospice by meeting the shop’s sales targets plus our strategic and operational goals.

This is a hands-on role, involving manual handling, are you creative and adaptable, with the ability to plan, prioritise, delegate and take responsibility for the shop. Are you IT competent and have strong communication skills, as you will be required to collaborate with colleagues across the Hospice and in the community.

Reporting to the Retail Area Sales & Development Manager you should have experience managing a shop, preferably in the charity sector.

In addition to a competitive salary we offer a comprehensive benefits package which includes a generous holiday entitlement starting at 27 days per year plus bank holiday entitlement (pro rata), a contributory pension scheme, or continuation to the NHS Superannuation Scheme, life assurance, and a contributory cash reimbursement plan.  We offer a friendly, challenging, yet supportive working atmosphere with a committed team of colleagues.

We strive to continually lead with our values to develop individual potential in the workplace.  We welcome, recognise and encourage the valuable contribution that people from all backgrounds and experiences bring and are committed to promoting an environment that is inclusive and free from all forms of discrimination.

Interested? 

If you would like to apply and find out more about these positions, please click the Apply button to be directed to our website where you can see the full job descriptions and download the relevant application form.

No agencies please.

We are looking to recruit a Divisional Support Manager to manage our pop up shops in the North West, developing and coaching the teams to increase income/profits. The post holder will be instrumental in the set up of any new pop up shops on the division in the future.

You will support the Retail division through the safe management of the shop closure program by taking responsibility for key actions within the program and allow focus to continue within the BAU business. Undertaking insurance inspections of closed sites and assisting with shop sales and the closing programme, when required.

This role will require travel across the North West, Liverpool and surrounding area of England and would suit someone who aspires to be an Area Sales Manager of the future.

About you

• Self-motivated and able to work independently with initiative.
• Ability to plan, organise and prioritise the work in line with deadlines.
• Able to understand and interpret financial information to manage shop performance outcomes.
• An excellent communicator with ability to build relationships, deliver messages and resolve problems that may arise.
• The ability to recognise stock potential to generate income and the importance of attractive presentation.
• Knowledge of health and safety as relates to the shop environment.
• Able to apply discretion and adhere to company confidentiality
• Strong working knowledge of Microsoft based IT programs including, Word, Excel, and Outlook or similar
• An entirely flexible approach to working hours and extensive travel demands including regular overnight stays and occasional weekend working.
• A full, current and clean driving license. A charity vehicle will be provided.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Location: Aviemore
Contract type: Permanent
Hours per week: 21 hours (Flexibility requited as shop operational hours are from 9am - 5pm, Monday to Saturday and from 10am to 4pm on a Sunday)
Salary: £16,248 per annum pro rata (Actual salary for 21 hours per week is £9,748.79 per annum)

We have a fantastic opportunity for a dynamic and motivated retailer to join our Aviemore shop on a permanent basis.

Retailing with a difference
Working alongside the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop that is the 'window of the British Red Cross' on the high street.

Deputising for the Shop Manager on occasion, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.

Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them! You'll oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.

Together, you'll create a shop that will uphold the British Red Cross' image and reputation and help us raise vital funds that will help people in crisis.

Helping people in crisis begins at your local charity shop
Full of gifts, clothes and even the odd vintage gem, our 330 shops across the UK are home to over 6,500 volunteers and 700 paid staff. Our team is bright and bubbly, and we love meeting people from all walks of life.

We want to make sure everyone that visits us has a great experience, and we never forget the contribution our little shop makes to helping those in crisis.

"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real - visible - contribution to supporting the work of my chosen Charity" - Joanne , Area Retail Manager

This role might be for you if...
You're a retail star. You've got the experience and know-how from working in a shop environment.

You can go your own way. You can use your initiative for positive results.

Numbers don't faze you. You've got a good understanding of financial and numerical information and have experience of cash handling.

Also you should have the following;
Ability to understand issues related to working with volunteers
Proven customer care skills
Proven IT skills

Closing date for application is 23.59 on Sunday 19^th September with interviews to follow week commencing 27^th September 2021.
For support with completing your application, please see 'additional information' attached

We offer a wide range of staff benefits, including:
36 days holiday (inclusive of bank holidays) per annum - pro rata for part time staff
Option to buy an extra 5 days annual leave
Up to 6% contributory pension
Flexible working policy
Discounts from a range of online and high street retailers

An incredible opportunity has arisen as Premises  Manager to support The Garwood Foundation which provides services at the Rutherford School, the Bramley Hill Day Centre and Jean Garwood House, a specialised residential care home as well as three charity shops in the Croydon area. 

Shop Manager (Burton on Trent) (TRD3101)

About us

Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries. 

Oxfam Purpose

To work with others to overcome poverty and suffering 

Trading Purpose

To make as much money as possible to overcome poverty and suffering

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

The Role of our Deputy Bookshop Managers

Commercially aware and constantly looking for new business opportunities, deputy bookshop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business. The role of the bookshop manager is empowered, varied, busy and gives the opportunity to work with some amazing people.

Deputy bookshop Managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.  Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day. 

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

Key Skills and Competencies required

• Significant leadership qualities and experience. (E)
• Ability to build, retain and develop a team. (E)
• Strong drive to achieve results through others. (E)
• Ability to delegate, coach and listen. (E)
• Enjoys working with people and has a friendly and approachable manner. (E)
• Ability to manage time under conflicting priorities. (E)
• Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
• Excellent communication skills. (E)
• Ability to motivate self and others. (E)
• High level of motivation, enthusiasm and a sense of fun. (E)
• Open and adaptable to change and able to support others through it. (E)
• Commercial awareness and judgement. (D)
• Ability to establish and maintain successful retail processes and merchandising. (E)
• Ability to understand and interpret basic financial reports. (D)
• IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E) 
• Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here).  (E)
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

How to apply 

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile. 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description. 

In response to Covid-19 if you are offered a role where you are required to travel between countries please ensure you have been briefed by the Hiring Manager about any changes to working or precautions you should take as part of your role.

Are you looking for somewhere a bit different? Do you love to support people in building their confidence and skills for their future career? Do you like the idea of all profit generated going back into delivering representation work, community-building opportunities and artistic professional development for students? Then, our client has an exciting role for you.

They are looking for a Commercial Manager to who will consistently aim to develop their services to ensure they are delivering value for money for their students and to the highest possible standard. The Commercial Manager will stay up to date with sector trends and work closely with NUS and other external partners to maximise benefits potential for income generation across out outlets, retail offer and events.

This role will cover day to day running of their three commercial outlets and the development of a strategy to diversify the students’ union’s income streams through commercial sales, growing their merchandise offer, and working with both internal and external partners to maximise their growth potential. The role will focus on ensuring their spaces and their offer remain student focused and will work hard to ensure they are delivering cost effective commercial services.

This role is ideal for anyone who has hands-on experience of working with young people or students, within a hospitality setting. You should have an enthusiastic and a high energy approach to your work with excellent organisation and communication skills. You should be passionate about connecting with people, have ability to build relationships quickly, a reputation for being reliable and trustworthy and can work well on your own as well as part of a team. You will be committed to their values of equity and inclusion with a passion for ensuring their students have access to work opportunities through their services during their time at UAL. You’ll have a keen eye for detail and will be proud to support other areas of work across the students’ union.

If you are a people person who enjoys working in a busy and diverse environment, then this is the job for you! Confidence can sometimes hold us back from applying for a job. But they'll let you in on a secret: there's no such thing as a 'perfect' candidate. It is a place where everyone can grow. So however, you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. They are committed to learning and development and as such will support the successful candidate to develop within the role.

This is a fantastic opportunity for someone to build on their experience in a creative and dynamic environment which strives to enhance the student experience, raise the reputation of their students and graduates and be an integral part of the team.

Closing date: 11.59pm on Sunday 26th September 2021

Interview date: Wednesday 6th October 2021

You may have experience of the following: Commercial Administrator, Commercial Manager, Commercial Analyst, Operations Manager, Contract Manager, Project Manager, Project Management, Commercial Analysis, etc.

Ref: 102 311

The Institute of Family Therapy (IFT) is one of the UK's leading providers of systemic training, and hosts a busy programme of events, courses and workshops. These are held both at our premises in the City of London and remotely. As the main point of contact at the Institute’s premises the post holder will provide a welcoming and inclusive environment for all visitors and service users. They will also be responsible for preparing meeting rooms for training for daily use, including setting up AV equipment and providing support in its use. They will also provide reception duties as required including greeting clients, visitors and therapists. The hours are 12.45 - 9.15pm Monday to Thursday to accommodate our Therapy clinic, and 12.45 - 5.15 on Fridays, totalling 38.5 hours per week.The Institute of Family Therapy (IFT) is one of the UK's leading providers of systemic training, and hosts a busy programme of events, courses and workshops. These are held both at our premises in the City of London and remotely. As the main point of contact at the Institute’s premises the post holder will provide a welcoming and inclusive environment for all visitors and service users. They will also be responsible for preparing meeting rooms for training for daily use, including setting up AV equipment and providing support in its use. They will also provide reception duties as required including greeting clients, visitors and therapists. The hours are 12.45 - 9.15pm Monday to Thursday to accommodate our Therapy clinic, and 12.45 - 5.15 on Fridays, totalling 38.5 hours per week.

TPP are currently supporting a high profile national charity with the search for their next Face to Face Fundraising Manager to cover the Norfolk region. Working from home this role will see the post holder take lead of every aspect of the recruitment and training of the f2f team as well as ensuring that the charity stays competitive within the market.

Job title: Face to Face Fundraising Manager
Charity cause: National charity
Salary: £30,900
Location: Home based within Norfolk or Suffolk

As the F2F Fundraising Manager you will contribute and support in the delivery of the departments plans and ongoing strategy. You will recruit, train and monitor the team's performance, ensuring to motivate the team throughout. You will be responsible for developing a portfolio of funding opportunities and location in the Norfolk and Suffolk areas. Take responsibility for tracking performance again KPIs, ensuring the team is on track to hit targets.

Previous fundraising experience is essential, especially within face to face, either gain from working within a charity or a fundraising agency. Able to demonstrate experience of management and motivating a team to hit targets. Interpersonal skills with the ability to communicate to a range of audiences.

If you have read through this advert with great interest and feel you have the skills and experience to succeed in this position don't miss out. Get in touch to have a further conversation about this position.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Forever Hounds Trust is seeking two motivated and resourceful assistants to provide effective and efficient support to the charity’s fundraising, communications and supporter services activities.

The roles are part-time and based in the charity’s office in South Oxfordshire. The closing date for both roles is 5pm on Monday 27 September and interviews will be held on Monday 4 and Tuesday 5 October.

Please download each job description for further details on each role and directions on how to apply.

The Senior Operations Executive is a key role within the team, implementing efficiencies by creating and driving professional workflows, scheduling and prioritisation processes across multiple functions.

You’ll act as the gate keeper assessing incoming briefs and queries, establishing initial requirements and gaps, as well as the elements of the team needed for delivery. Aware of agreed priorities through directorate roadmaps, as well as product roadmaps, you'll act as the point of coordination across other teams.

With a focus on continuous improvement, you’ll be optimising the team’s work management processes and developing our integration and collaboration with wider business planning and prioritisation functions.

Whilst this role will be based at our head office in London. The BHF will be following a blended approach between home and office working. This will allow us to unlock our best work for our cause, blending the best of home and office working.

Please note this is a 9-month fixed term contract.

About you

With previous project management experience, you’ll be knowledgeable in resource management, prioritisation, and planning for end-to-end product delivery. Using your knowledge of analytics tools, you’ll make evidence-based decision to implement continuous improvements to workflows.

You’ll have previous experience working within a digital and technical environment and have working knowledge of CX, UX and web content principles, processes, and capabilities. With experience working within a change environment, you’ll be able to implement continuous improvements to workflows through process mapping and other techniques.

You’ll be highly organised with excellent communication skills and the ability to manage a variety of stakeholders, including senior management. With demonstrable communication and negotiating skills you’ll be able to effectively convey complex, technical concepts to a non-technical audience.

A strong analytical thinker with a can-do attitude, you’ll produce clear & incisive reports from a variety of analysis tools (including Google Analytics). 

To be successful in this role you’ll will be/have:

• Outstanding planning and prioritising skills and able to work at pace
• A strong influencer and negotiator, especially when gaining buy-in across the organisation
• Good analytical and numerical skills with the ability to report on datasets and make informed decisions and suggestions
• Strong sense of ownership and can-do attitude creating generate an atmosphere of trust, autonomy and collaborative working towards shared objectives

We understand that you might need a little help balancing your work and home life. Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

How to apply

Please select the apply button to be taken to our career page.