Brain Tumour Research is an exciting, innovative and ambitious charity with a fantastic supporter base across the South East of England, where this role is based. Brain Tumour Research is one of the fastest growing national charities in the UK. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

Our vision is to find a cure for brain tumours. Our mission is to build a network of experts in sustainable brain tumour research whilst influencing the Government and larger cancer charities to invest more nationally.

Community Fundraising Manager - Midlands & Wales
Salary - c. £30,000 dependent on experience with a generous holiday allowance

This is a full-time, home-based role would suit someone who lives in Birmingham, Solihull, Nottingham, Leicester or based around Milton Keynes. If based in the region, the successful candidate will undertake occasional duties at the Brain Tumour Research Head Office in Milton Keynes.

We are looking for a passionate, motivated and organised individual, that is an excellent communicator with proven experience of fundraising, to recruit, steward and retain our extremely dedicated #fightingforce of supporters, donors, local corporates and fundraising groups.

The individual will be based either in the Midlands or at our Head Office in Milton Keynes.

Reporting to Head of Community Fundraising, you will be responsible for:

• Generating income and fundraising leads in one of our most established regions to hit key targets
• Organising and delivering a number of exciting fundraising challenge events, including our Walks of Hope and Wear A Hat day as well as the chance to develop your own fundraising initiatives
• Providing detailed and illuminating reports, tracking and predicting vital income in the Midlands
• Recruit, manage and develop fundraising volunteers and provide appropriate support to their fundraising activities
• Work with the Regional PR team to ensure appropriate media coverage for fundraising activities being undertaken by volunteer network
• Work with members of the wider Fundraising Team, including Corporate, Trusts & Foundations, Major Donors and Legacy & In mem as and when necessary

The closing date for this vacancy is Sunday 17th November 2019, but early applications are encouraged and interviews will commence before the closing date if and when suitable candidates are identified.

If you would like to apply for this position, please read the attached Job Description before clicking the apply button and attaching your CV and covering letter demonstrating why you are a suitable candidate, how you could add value to our organisation and detailing your current salary, it will be sent automatically to us.

No agencies please.

Job title: Crisis Service Manager
Working base: Flitwick
Areas covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £30,000 per annum
Contracted hours: 37 per week

Job purpose: 
Lead on the management, delivery and promotion of Mind BLMK’s Crisis services

Mind BLMK is a local charity that has been supporting and providing services for adults affected by mental health issues for over 40 years.

We are excited to confirm funding has recently been secured to provide Crisis Cafés, to be delivered across the boroughs of Bedfordshire, Luton and Milton Keynes.

Crisis Cafés provide out-of-hours 7 days a week support to those suffering from mental health issues, aiming to prevent escalation, reduce isolation, increase independence and self-management, and improve mental health and wellbeing.

This is an exciting role for someone to develop and shape a new service to achieve the above aims. We are looking for an individual who is a highly motivated manager, with knowledge and experience of supporting vulnerable adults and using the recovery approach in service provision.

The successful applicant will have strong project management skills to support our flexible approach to delivering crisis interventions moving forwards. You will also be a motivating and inspirational leader, and be skilled at developing and supporting your team of staff and volunteers to deliver effective person-centred support for our clients. This high profile and challenging role will require a can-do attitude and enthusiastic approach to problem solving.

Once the services are mobilised you will be required to work in a flexible way in order to manage a service which operates during evening hours in the week and at weekends and also to engage with the wider BLMK team and external partners.

Closing date: 10am on Tuesday 29th October 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application.

We hold the Investors in People standard as well as a commitment to Disability Confident and Mindful Employer charters.

No agencies please.

We are offering an exciting opportunity to develop the impact of Tibbs Dementia Foundation, the main local provider of dementia services.

We are seeking to recruit a dynamic community fundraiser to become part of our committed, friendly team as we work together to help build a better future for people with dementia.

We provide a wide range of innovative services and activities across the Bedford area and as recipients of the Queen’s Award for Voluntary Services we know we provide a quality service.

In order to continue to deliver and develop our excellent range of services we are looking to recruit a community fundraiser who can help us boost our income whilst strengthening and extending our links and partnerships within the wider community.

If you’d like to be part of our great charity, working with a fantastic team making a positive difference everyday contact  us  for an application pack. 

Closing date 9.00am 11th November. Interviews during week commencing 18th November 2019.

We are looking for an experienced Fundraiser with initiative, energy and ideas to join our hardworking and friendly team. 

SFCS is a dynamic, forward-looking Adoption Agency that works to place the most vulnerable children into stable homes and provides support through a variety of services. 

The overall purpose of the fund raising post is to generate income through applications to grant making trusts, with responsibility for managing and developing the trust programme. 

We are looking for a fundraiser with drive and ideas, ideally someone who could bring in up to £250k per annum, but realise that there could be other good candidates who would still achieve a result. The lowest amount we need to raise is around £150k a year.

You will be joining a hard-working, friendly team who care passionately about the Charity’s work.  You will be the sole fundraiser at SFCS, working closely with and reporting to the Finance Manager.

Overall Purpose:

The overall purpose is to generate income through applications to grant making trusts, with responsibility for managing and developing the trust programme. 

Additional responsibilities include raising the profile of the charity and generating other voluntary income in support of the delivery of the Society’s services.

Key Responsibilities and Accountabilities:

Income Generation

• To raise funds against agreed targets from a range of sources including trusts and foundations, companies, individual donors, business development opportunities, online channels and legacies and community groups and events.
• To develop a strategy for identifying, cultivating and soliciting gifts and grants from new trusts and foundations.
• To research, plan, deliver and grow all areas of fundraising; being responsible for identifying, engaging and asking potential donors for their support, as well as effectively managing existing donor relationships.
• To work with the Marketing Officer to create effective and persuasive fundraising materials
• To communicate with potential and existing donors through a range of media including online via social media, in writing, by telephone, face-to-face meetings, formal presentations and networking events
• To adopt, adapt and improve existing fundraising methods and investigate new areas of fundraising; making recommendations to senior management.
• To understand and promote tax effective giving.
• To be aware of and compliant with the Institute of Fundraising standards of good practice.

Additional duties

• To take responsibility for the fundraising strategy, updating it regularly
• Agree income targets and other relevant Key Performance Indicators (KPIs) with senior management
• To monitor and review progress against fundraising targets and report to the management team and CEO monthly, and quarterly to the Trustees
• To work with SFCS colleagues to understand priority funding needs, develop core and project proposals and budgets, and gather information required for donor reports.
• To ensure that fundraising volunteers are properly inducted, supported and encouraged. 
• To work with the Marketing Officer to ensure fundraising is promoted on Social Media and other opportunities
• To respond appropriately and efficiently to compliments, complaints and concerns from donors and prospective donors.
• To undertake other activities related to the objectives of the Society as may be referred from time to time.
• To maintain accurate and accessible records, maintaining the Donorfy database.
• To work flexibly including some evening and weekend working.
• To undertake further duties at the request of the Management Team.

This job description reflects the major tasks to be carried out by the post holder but in the interests of effective working, those tasks may be reviewed from time to time, reflecting the Organisation’s changing needs and circumstances. 

Within this job description, serious consideration is given to providing opportunities for individuals to pursue particular areas of interest, and to develop new initiatives and expertise where this fits broadly within the overall aims of the organisation.
 

Safeguarding, Confidentiality and Equal Opportunities

All staff are expected to be familiar with and comply with the Society’s safeguarding, confidentiality and equal opportunities policies.

Appointment to post will be subject to a satisfactory enhanced DBS check.

The Society is first and foremost committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers working with children to share this commitment.  We apply recruitment and selection procedures which seek to ensure that no employee or volunteer is appointed who may pose a risk to children or is otherwise unsuitable to work with them.

Closing Date:   Thursday 302019    Interview Date: TBA

To apply please visit our website 

but if you require further information please call/email Sharon Kempson 

Please note that we do not accept CV's, our Application Form can be found on the website.

Team Leader (Volunteer Development) Witness Service - Based in a Court within Leicestershire or Northamptonshire

Department: Witness Service - National

Hours per week: 36.25

Citizens Advice provide free, independent and impartial advice and information to help people resolve their legal, money and other problems. In the past year we have helped over 2.5 million people solve over 6.2 million problems. Our national network delivers services from over 3,000 locations in England and Wales. In 2015 we won Charity Times Charity of the Year for our work. Now we want to do even more.

The team

The role you’re applying for is in the Operations directorate and in the Witness Service team.

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The role

We are committed to our dedicated volunteers and are looking for someone with an excellent understanding of the voluntary sector and experience in developing and recruiting volunteers.  

The Team Leader (Volunteer Development) is responsible for volunteer development and engagement within a specific geographical area.  This includes:

• Exploring opportunities to diversify the Witness Service volunteering base
• Developing volunteering opportunities within the Witness Service
• Undertaking effective recruitment activities within defined framework strategies
• Building effective relationships with internal stakeholders and external organisations on a local basis

The role will also support the Team Leaders (Court Services and Outreach) in ensuring resource meets the required service demand.

We are seeking candidates with the ability to develop and motivate volunteers and with experience of building effective relationships and creating partnerships with key organisations and other stakeholders to build on the volunteer base. The role also requires knowledge of recruitment and training procedures and will require occasional travel.

Citizens Advice won a grant from the Ministry of Justice to run the Witness Service from April 2015.  The Witness Service has nearly 300 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Citizens Advice values diversity, promotes equality and challenges discrimination. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non-binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profile.

Interview date: 12/11/19

Interested in working in one of the most dynamic and high profile foundations in the UK? Join us on our journey to transform grantmaking through funding with communities and developing new partnerships with key local stakeholders. We are a small team with a nationally recognised 'Rising Star' CEO who needs a competent and innovative 'Head of Partnerships' to take a key strategic role in the Foundation. This is a position which requires creativity, excellent relationship building skills and great organisational ability. In return, you are guarenteed an expansive role, freedom to do things differently and genuine engagement with communities. 

Contract Type: Fixed term 4 years

Hours: Full time - 35 hours a week

Location: Any England Trust Office

Our vision at The Prince’s Trust’s is that every young person should have the chance to succeed. Our mission is to help young people transform their lives by developing the confidence and skills to live, learn and earn.

As part of our vision to work with one million young people in the next 10 years we have an ambition to support 10,000 young people into health and social care careers over the next 3 years.

The Head of Contract Performance will join our NHS team and work on a ground-breaking new initiative which will see The Prince’s Trust work in partnership with health and social care organisations across England to be part of solving the health and social care workforce challenges and tacking youth unemployment by working with young people to secure careers in the health/care sector.

The Head of Contract Performance will play a key role in supporting the delivery of one of the largest initiatives in the Prince’s Trust history. Through our NHS programme, business and government are co-investing £27 million into young people to give them the confidence and skills to become more prosperous citizens and part of a growing and inclusive economy.

This role is responsible for managing the NHS Contract Management team to ensure compliance with our Funding Agreement by working effectively across Operations, Fundraising and Finance in a proactive manner to maximise income, ensure compliance and raise awareness of our performance.  This role manages the Contract Managers/Contract Executives and is key to ensuring that we have a motivated and highly effective Contract Management team to help support The Trust in meeting its strategic goals. 

The successful candidate will require previous experience of managing public sector contracts from a funder recipient perspective along with strong proven project and contract management experience, including analytical skills and knowledge of documentary evidence requirements to support audit trails. A strong finance background is desirable.  You will have experience in managing a team, remote management experience would be advantageous along with excellent communications skills, advanced planning and time management skills.

To learn more about the role, please visit our website.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please go to our website and complete the online application.  To help you with the supporting statement section, you may want to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

This is a key operational role with both an internal and external focus. The post holder is responsible for the service delivery performance of all Trailblazers projects; currently at HMPs Aylesbury, Wandsworth, Brinsford, and Isis, however this could be extended. Additionally, the post holder will be responsible for any contract or grant compliance stipulated by our funders and responsible for the quality and health & safety within the individual projects.

Externally the post holder will lead and build strong relationships with key stakeholders to ensure young people on release secure Education, Training or Employment (ETE) opportunities. The post holder will be tasked with ensuring an agreed percentage of young people achieve an ETE outcome within six months of release. The post holder will also assist the CEO with strategic development including income generation.

Hours: There is flexibility in start and finish times with working hours (37.5 per week) normally between the hours of 0800 – 1730. It is expected that the post-holder will work flexibly around contracted hours to meet business requirements and deadlines. Occasional weekend and evening working may be required. Holiday – 23days p.a. plus eight public holidays
Location: London or Aylesbury

Key Responsibilities
• Responsible for the recruitment, induction, training and performance management of Project Managers
• Lead and support the Project Managers to foster and maintain a culture of high performance and entrepreneurial spirit within their projects
• Lead Project Managers to ensure young people and volunteer mentors have a positive experience with Trailblazers
• Ensure the effective supervision of Project Managers including regular 1:1s, the setting of objectives, reviewing and monitoring of objectives
• Supporting the CEO with active relationship management of HMP governors and senior management
• Encourage innovation with the Project Manager team, but take responsibility for ensuring that new initiatives are implemented consistently in line with Trailblazers objectives
• Lead the Project Managers to ensure volunteer mentors are recruited in a timely way and that project KPIs are achieved
• Development of mentor resource center including induction, training and on-going support of our mentors
• Risk management including safeguarding staff and mentors
• Ensure that each project is gathering and recording data accurately and on time so that performance management can be reviewed in “real time”
• Identifying and working with partners in delivery e.g. community support, probation etc
• Deputising for the CEO

The post holder will be responsible for ensuring adherence to the policies and procedures of Trailblazers and must work flexibly to achieve these.

The successful applicant will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (DBS) and / or Pre-Appointment Checks from the National Offender Management Service (NOMS). Such checks are impartial and confidential. They give details of an individual’s criminal record if any and where appropriate give details of those who are banned from working with children or vulnerable adults.

Key Relationships
External:
• Volunteering / employment / training organisations
• Funders
• Partner organisations including: Mentoring & Befriending Foundation, Third Sector Research Centre and other third sector organisations
Internal:
• Staff and Senior Management Team
• Board of Trustees
• Volunteers

Person Specification
Experience required: Essential
• Minimum 2yrs experience of working within the criminal justice sector or related areas
• Significant proven experience in the design, leadership and delivery of training to staff, volunteers or service users
• Proven experience in the interviewing, selection and leadership of staff or volunteers
 

Experience required: Desirable
• Experience of working at a senior level within an organisation (ideally at SMT level)
• Significant experience of the voluntary sector
• Commercial experience and budgetary responsibility

Skills & Abilities: Essential
• A proven self-starter with a high level of self-motivation and enthusiasm
• Proven ability to achieve results in a complex operating environment
• Personable in approach and a good people manager
• Excellent administration, well organised, determined, resilient and the ability to maintain a high level of pace (and effectiveness) in the role
• Excellent IT skills (MS Word, Excel, PowerPoint)

Please note we expect a covering letter no more than one page summarising why you  want the position and what you would bring to the role along with a copy of your CV.

A unique opportunity to lead the learning team of an innovative training provider that uses social enterprise as a medium learning.

Foundation Training - Head of Learning
Job type: Permanent, Full-time 37.5 hrs a week
Salary: £26,500 - £28,500 pa
Milton Keynes

Job Purpose 
To lead the Christian Foundation’s learning and training, ensuring the best outcomes for the young adults who train and work with us. To:

• Lead and coordinate our training team, supporting our teachers, trainers, assessors, Safeguarding, support staff and training administrators;
• Ensure the high quality delivery of vocational, functional and personal skills training, assessment and accreditation in line with contractual and Government requirements;
• Identify and take forward new opportunities for growing the use of our training model.

Background 
Foundation Training provides innovative learning opportunities, within social enterprises, for young people who have struggled in more traditional education and training settings.

We use our social enterprises to help young people to:

• Build their confidence and self esteem
• Develop vocational, employability, social and life skills
• Grow skills and achieve qualifications in Maths and English
• Identify the next steps towards more independent living

You will have:

• Experience of leadership in education
• Curriculum leadership and development
• Strong teaching experience
• Experience of working with young people with special educational needs
• Ability to motivate, develop and empower staff
• Effective written and verbal communication skills
• Proven skills in quality improvement
• Strong knowledge of Safeguarding and Prevent
• A good grounding in understanding the expectations of OfSTED

The closing date for applications will be Friday 25 October 2019

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION ON HOW TO APPLY.

We value diversity and welcome applicants from all sections of the community

This position requires an enhanced DBS check.

No agencies please.

We’re looking for an enthusiastic and motivated Financial Controller to join our charity in a newly established finance team.

Position: Financial Controller

Location: Northampton

Hours: 35 hours per week

Salary: Circa £53,000 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 25 October 2019

Interview Date: 5 November 2019

The Role

Reporting to the Chief Financial Officer, the Financial Controller will

• Be responsible for the Association’s financial processes.
• Provide leadership of the central finance team at the Northampton Resource Centre.
• Will ensure that financial systems, processes and controls deliver a robust financial control environment in a changing organisation.

Managing a team of 6 staff the Financial Controller will also be responsible for the following:

• Monthly management reporting
• External audit
• Statutory accounts
• Management of the working capital
• Budgeting and forecasting process

About You

As Financial Controller you’ll be a qualified Accountant (ACA/ACCA/CIMA/CPFA) with experience of staff management, production of monthly management accounts and annual Statutory accounts. 

Strong system and communication skills are key, with an enquiring mind and ability to bridge the gap between finance and non-finance departments. 

Experience of working in a health based Charity is desirable, but not required.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team. 

You may also have experience in areas such as Accountant, Business Accountant, Finance Manager.

Job title: Regional Outreach Officer

Region: South East Midlands

Directorate: Operations

Contract: 9 month FTC, 14 hours per week

Salary: FTE £25,469 per annum pro rata

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

The Royal British Legion’s Outreach Service supports vulnerable clients and their families, who are dealing with multiple complex needs, to find practical and sustainable ways to make positive changes, achieve their potential and lead fulfilling lives.

You will have a passion for engaging and supporting clients who may be struggling with offending behaviour, homelessness, domestic violence, substance use or mental health issues. Providing much needed advice, advocacy and on-going support, you will have knowledge and experience of statutory and non-statutory service provision. 

We are seeking to recruit an individual who has a creative, flexible and reliable approach to their work, someone who can work autonomously as well as being a strong team player.  You must have excellent communication and administration skills and be able to manage a diverse and challenging workload.

In addition, you will have the ability to work using your own initiative, combined with experience of dealing effectively with complex situations. You will have experience of managing a caseload and of prioritising tasks on a daily basis. The ideal candidate will have excellent interpersonal skills and be able to foster and maintain strong relationships to ensure effective work with the people we support, colleagues and other stakeholders.

The post is home-based and requires significant travel across the Legion’s South East Midlands Region, with a caseload prominence in Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Northamptonshire and Bedfordshire. This role includes travelling and use of your own car is essential. Travel costs are covered.

How to Apply

By clicking ‘Apply Online’

Closing date for this role is: Sunday 3rd November 2019

Interviews will be held: Week commencing 11th November in the Aylesbury Office 19-21 High Street, Aylesbury, Bucks, HP20 1SH

Title: Fundraising Officer
Working base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £24,000 - £26,000 per annum
Contracted hours: 37 per week

As an independent local charity, Mind BLMK are seeking a dedicated and enthusiastic Fundraising Officer to support the growth and development of our current fundraising activities.

Due to the recent success of the fundraising department at Mind BLMK, this exciting new role will help to support our existing activities and develop income streams, by seeking opportunities and creating relationships with new stakeholders.

Working closely with both the Fundraising Manager and Communications and Marketing Officer, this is a fantastic opportunity to join a dynamic and supportive team, working towards making a real difference for the communities of Bedfordshire, Luton, and Milton Keynes.

Closing date: Thursday 31st October 2019 at 12pm
Interview date: Successful candidates will be interviewed on Thursday 14th November 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application for this position.

Mind BLMK is an equal opportunities employer. 
We hold the Investors in People standard as well as a commitment to Disability Confident and Mindful Employer charters.

No agencies please.

Sustrans, the charity that’s enabling people to travel by foot, bike or public transport for more of the journeys we make every day, is seeking to fill the following new key vacancy:

Hub & Events Assistant

Travel Choices Hub

(Ref:  SUS2775)

£19,735 pro rata per annum

2 vacancies - 15 hours per week - Based in Dunstable

contract to 31 March 2020

Sustrans is delivering Travel Choices, an exciting Central Bedfordshire Council project, helping communities in Dunstable and the railway towns of Flitwick, Ampthill, and Harlington, to choose active travel for commuting, everyday journeys and recreation. The Hub in central Dunstable, which is the base and focus for the project, is a drop-in centre for local people wanting information on opportunities to walk and cycle, public transport, project activities and events, and to access a range of services which make active travel easier. 

This front of house role is key to the project’s success involving face to face engagement with Hub visitor’s, providing information and advice which helps people make different choices about how they travel.  The Dunstable Hub is open each Wed-Sat, 10am to 4pm. The role requires regular Saturday working.

With a good standard of education and committed to the ideals of sustainable and active transport, you will have excellent communication and organisational skills, with experience of direct customer service. Previous experience of working with communities and a range of organisations is also desirable. Clearance by an Enhanced DBS Disclosure check is mandatory for this role.

Closing date for the receipt of completed applications is 9am on Monday 4 November 2019.  Interviews will take place in Dunstable on Wednesday 13 November 2019.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

Head of Service (Welfare)

£50 - £65k plus benefits

Full time

Flexible location with National Travel required

Are you an excellent leader with empathy and a pragmatic approach?

Do you have a good understanding of operational services within a welfare or service provision?

Are you passionate about working for a small & personal charity who make a real difference?

Are you a strong collaborator with a track record of building successful partnerships, internally and externally?

The Injured Jockeys Fund was the brainchild of founding Trustee and past President John Oaksey and came about following the devastating accidents of Tim Brookshaw and Paddy Farrell in 1964. Since being established the fund has helped over 1000 jockeys and their families with charitable assistance.

Our mission is to provide appropriate support, in a prompt and sympathetic manner to jockeys past or present who are injured or in need. The fund has grown organically, the last few years in particular, which has enabled us to widen the support we are able to offer to our beneficiaries.  Despite our growth we are still a relatively small charity and hugely proud of the fact it is still very personal. 

Fundamental to the core of our fund is our Welfare service and with our continued success this continues to be a primary focus for the future. We are excited to be growing our team with the addition of the new and pivotal role of Head of Service (Welfare).

The successful candidate will have the opportunity to provide strategic and operational input including defining a compelling Welfare strategy for the fund that will deliver excellent outcomes to our beneficiaries, including implementing supporting frameworks and processes. You will play a key role in the development of our Welfare service, working closely with our clinical and rehab teams and leading our team of passionate and committed Almoners who are not only one of the key interfaces with our beneficiaries but also have a very diverse and unique role.

We have 3 state of the art rehabilitation centres, Yorkshire, Newmarket and Berkshire and for ease the ideal candidate would be based locally to one of the centres.

Purpose of our Head of Service (Welfare)

Working under the CEO as part of the senior management team to assume responsibility for the efficient running of all Welfare services including a team of 8 Almoners.

The Head of Welfare will be responsible for defining the welfare strategy for the IJF for the short, medium and long term, making sure that the core values, reputation and credibility of the IJF are maintained  The role will be integral in taking the lead in implementing frameworks and structure to work within, driving consistency and monitoring compliance across all areas of responsibility.  Drive connectivity between departments to ensure a seamless service is delivered.

Responsibilities of our Head of Service (Welfare)

- Define and implement an appropriate welfare strategy for the next 3 – 5 years including service levels to active and non active beneficiaries

- Manage and support the team of Almoners, ensuring consistency across the service provided to our beneficiaries

- Review the existing welfare offering to beneficiaries, proposing and implementing new ways to support

- Implement befitting reporting mechanisms to ensure an up to date view of beneficiary information at any one time

- Develop, implement and review operational policies and procedures

- Develop a plan to improve the connectivity between Almoners & Rehab Centres including clear agendas for tether days

- Work with Head of Rehab to determine the links between welfare and clinical and develop the associate working practices to ensure a seamless interaction between the two

- Work with the Head of Rehab to prepare and update appropriate risk assessments in relation to the Almoner role

- Create an Almoner toolkit to ensure that they are properly equipped to carry out their role

- Be responsible for all training, formulation of  individual development plans and succession planning within the team

- Liaise and build on external partnerships with associations including Racing Welfare, British Horseracing Association & Professional Jockeys Association

Person Specification

- Proven experience of managing operational services within a welfare or service provision

- Experience of turning strategic vision into reality whilst being attuned to any change management required

- Broad understanding of or interest in horseracing is a considerable advantage

- Proven understanding of the welfare sector including regulatory requirements, with the ability to balance this with beneficiary needs 

- Demonstrable experience of leading and managing multi-disciplinary teams and working with caring and compassionate individuals who want to help

- Strong coaching ability to guide and develop direct reports

- High levels of integrity and self-awareness with effective interpersonal skills

- Excellent verbal, written communication and presentation skills

- Strong influencing skills, able to work intuitively

- Excellent organisational skills and initiative coupled with a strong sense of responsibility and accountability

- Excellent numerical and IT skills

- Full driving licence and ability to travel throughout the UK (approx. 60%)

If you think you have the required skills and experience to join us as our Head of Service (Welfare), apply now!