Administration: ➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager Page 2 of 3 ➢ To monitor and evaluate the MARAC IDVA and Drive Service, via various methods including feedback from service users and produce statistical information Communication: ➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To identify and attend training and conferences relevant to the post, in agreement with your line manager ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process General: ➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA and local multi-agency child and adult safeguarding procedures. ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post

Duties and Responsibilities

Support work:

➢ To work with women to identify their, and their children’s, support needs and incorporate these into women’s individual support plans ➢ To assess risk and to safety plan with women, reviewing assessments and risks regularly ➢ To devise and implement appropriate methods of communication with women and children, in agreement with your line manager ➢ To provide practical support on a range of issues including housing, benefits, legal matters, and emotional support to enable women’s recovery from their experiences of abuse. ➢ To work alongside colleagues at BSWA’s Home Options Hub to provide advice and support to women around housing options and develop individual housing action plans with women ➢ To support women through their resettlement process where relevant ➢ To facilitate access to BSWA and its services and to refer and signpost into specialist statutory and community services where necessary to help meet needs ➢ To encourage the development of safe and appropriate support networks within the community ➢ To work within the monitoring and evaluation procedures for the project including encouraging feedback from service users and producing statistical information

Development:

➢ To identify and develop support strategies to meet the needs of women and children seeking support ➢ To keep up to date with current legislative changes for dissemination within staff team, and for use when working with women and children around their rights. ➢ To identify and make links with existing projects and community services and to develop joint services where appropriate ➢ To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the Project ➢ To participate in multi agency work as agreed with your line manager ➢ To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

➢ To work within BSWA’s administrative and financial systems ➢ To ensure that adequate records are kept for all service users and relevant monitoring data collected and recorded ➢ To ensure that Health and Safety records are kept up to date ➢ To produce monthly reports for your line manager

Communication:

➢ To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team meetings d) Carrying out risk assessments in conjunction with your line manager ➢ To attend in-house training ➢ To attend support and supervision sessions with your line manager ➢ To develop a professional working relationship with external agencies ➢ Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate ➢ To be involved in the Annual Review process 

General:

➢ To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation ➢ To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation ➢ To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA ➢ To work within BSWA’s framework for equal opportunities and anti-discriminatory practice ➢ To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout ➢ To undertake any other duties required by BSWA, which may arise and commensurate with the post

Job Purpose:

• To provide individual information, support and signposting for women, including young women supported by Birmingham and Solihull Mental Health Trust disclosing experiences of domestic violence/abuse • To provide individual information, support and signposting for women working for Birmingham and Solihull Mental health Foundation Trust (BSMHT) disclosing experiences of domestic violence/abuse • To provide training and support to health professionals within BSMHT on understanding and responding to DVA

Duties and Responsibilities

Advocacy and support service

• To provide support to women, experiencing DVA referred or signposted by trust colleagues. • To provide direct casework support, advice, information and advocacy to women experiencing DVA through telephone contact, and/or meetings at the department. • To work with women experiencing DVA to increase their personal safety (and that of any children) and inform them of their rights and options in terms of housing, legal and welfare rights • To be clear of Safeguarding principles, seeking guidance from the Trust Safeguarding Team where appropriate. • To develop good working relationships and liaise with outside agencies when needed. This will include referral to colleagues within BSWA, to other specialist DVA services or other external agencies when appropriate • To keep accurate records of all work done with or on behalf of clients and produce written reports as requested, including a monthly report of referrals and the take up of these referrals advocacy including outputs and patient outcomes • To contribute to monitoring and evaluation of the project.

Practice-based work

• To work alongside mental health colleagues to deliver training and awareness sessions to health care professionals about DVA within BSMHT • To promote awareness of the experiences and needs of women living with or escaping DVA, particularly in relation to their health • To develop a good relationship with all staff and work effectively as part of the departmental team. This includes: o provision of systematic support to teams in participating departments, including meeting with individuals and small groups of clinical and administrative staff o working closely with DVA champions in each department, where applicable o attending relevant meetings • To further develop effective assessment and monitoring procedures and ensure that clear accurate records are kept and maintained • To review number of advocate referrals made by clinicians in participating departments. 

Administration and Monitoring

• To work within BSWA’s administrative and financial systems • To keep accurate records of financial transitions in line with BSWA’s procedures • To ensure that Health and Safety records are kept up to date • To monitor and evaluate the service, via various methods including feedback from service users • To contribute where appropriate to the preparation of returns for funders • To follow the host Trust’s policies and procedures

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the staff, volunteers and service users by: o Maintaining BSWA and trust communication records o Following safety procedures o Attending team meetings • To attend in-house and Trust training • To attend support and supervision sessions, including case reviews and safeguarding, with your line manager • To develop a professional working relationship with external agencies • To be involved in the Annual Review process • To participate in multi agency work, including delivery of training and awareness sessions, as agreed with your line manager • To promote awareness of BSWA services and the impact of domestic violence on women and children

Training:

• To identify and attend training relevant to the post in agreement with your line manager • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To participate in the development and annual appraisal of a personal individual development plan with the line manager

General:

• To work within BSWA and Trust policies and procedures and demonstrate a commitment to the values and ethos of BSWA. • To work within BSWA’s and BSMHT’s framework for equal opportunities and antidiscriminatory practice and offer an equal service to all women, children and young people regardless of age, class, culture, language, race, religion and sexual orientation • To maintain the confidentiality of women and children using the service and in all matters relating to the organisations. • To work within BSWA, Trust and local multi-agency adult and child safeguarding procedures. Where this may produce conflict immediately raise with line manager. (Worker will be trained to level 3 safeguarding) • To maintain an awareness of the issues surrounding domestic violence on a national and local level • To work within the principles and standards of Birmingham DV Standards and support Birmingham Domestic Abuse Strategy • To ensure the efficient use of resources at all times • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

Caseworker – SEND (Part Time)
Walsall, West Midlands

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help. Our work is wide-ranging and includes help for parents-to-be, the provision of many Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, support in schools and financial grants programmes. Family Action is also recognised as a leading provider of training and consultancy.

We’re looking for two Caseworkers to join us on a part-time basis and support the delivery of our Special Education Needs and/or Disabilities Information and Advice Service (SENDIAS) in Walsall. 

The Benefits

- Salary of £19,974 - £22,584 pro rata 
- Leave entitlement and pension scheme
- Career development opportunities
- Full induction and ongoing quality training
- The opportunity to become part of Family Action initiatives
- Flexible working hours

If you have a strong understanding of SEND legislation, this is a brilliant opportunity to make a real difference to the lives of families in Walsall. 

You will have the chance to play an integral role in driving the success of the service at a local level and ensuring that SEND issues are a priority for everyone. 

We are forward looking, ambitious and committed to continuous improvement. We are a people-focused, can-do organisation that operates with mutual respect. If you share these values, we would love to hear from you.

The Role

As a Caseworker, you’ll support the delivery of our SENDIAS offering, which will be launched in Walsall in September 2020. 

SENDIAS aims to empower parents/carers and young people with special educational needs and disabilities by providing free impartial information and advice relating to education, health and social care.

You will provide families with advice, support and information to help them navigate the SEND process and achieve positive outcomes.

Specifically, you will:

- Communicate with families over the phone, via email and through face-to-face meetings
- Provide impartial advice on local policies and practice
- Support families during the EHC assessment and planning process
- Develop positive working relationships with agencies

About You 

To join us as a Caseworker, you’ll need: 

- At least one year’s experience in a similar support role 
- Experience of working with families with additional needs and/or in an educational environment, local authority, voluntary organisation or another field relevant to additional needs
- Knowledge of SEND legislation, particularly the SEND Code of Practice 2014 
- Strong interpersonal and communication skills
- A recognised professional qualification in social work, health, education or equivalent 
- An Independent Provider of Special Education Advice IPSEA legal training qualification (or the willingness to gain this within 12 months) 

Experience of working directly with young people would be beneficial to your application. 

Other organisations may call this role Support Worker, SEND Support Worker, Social Care Assistant, Social Care Worker, SEND Advisor, Care Worker, or Special Educational Needs & Disability Support Worker.

These are part-time roles, working 22.2 hours per week and two positions are available.

The closing date for applications is the 12th August 2020.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Caseworker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Duties and Responsibilities

Development & Support Work:

• To work alongside Umbrella colleagues and women experiencing domestic abuse to assess need and identify appropriate support programmes • To deliver one to one support to women around their experiences of abuse • To develop clear referral pathways into ongoing support for women and their children where necessary • To bring specialist domestic abuse knowledge, skills and understanding into the team through briefings, joint working and participation in reflective learning sessions • To carry out detailed monitoring and evaluation of all support work and keep an accurate record in line with relevant legislation • To ensure that appropriate risk assessments are carried out and that all venues, equipment and activities comply with Health and Safety requirements and other relevant legislation.

Administration:

• To work within BSWA’s administrative and financial systems. • To ensure that adequate records are kept for all service users. • To keep accurate records of financial transactions in line with BSWA procedures. • To provide monthly reports to the Manager about work that has taken place, feedback from service users and produce statistical information about participation. • To contribute to the preparation of reports for funders. 

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) maintaining BSWA communication records b) following safety procedures c) attending team and other meetings • To attend support and supervision sessions with your line manager. • To attend substance misuse service team meetings and learning sessions as agreed by your line manager

Training:

• To identify and attend training relevant to the post, in agreement with your line manager. • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users. Page 2 of 3 • To raise awareness of the impact of domestic violence on women and children and BSWA services.

General:

• To maintain the confidentiality of the women, children and young people using the service. • To maintain confidentiality in all matters relating to the organisation. • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice. • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those related to working with children and young people. • To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout. • To ensure the efficient use of resources at all times. • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA. • To participate in the development and annual appraisal of a personal individual development plan with the line manager. • To undertake any other duties required by BSWA which may arise incidentally, develop or be assigned commensurate with the post

£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full- Time (35 hrs p/w) - FTC until 31 March 2021

Graiseley Centre, Wolverhampton 

Ref Code: KWM-202

Are you a proactive, collaborative and compassionate individual with a proven record of engaging positively with young people, families, offenders or other vulnerable groups?

If so, St Giles Trust has an exciting opportunity for driven Keyworkers to work on a vital project that aims to help to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, and gangs, and to keep young people from coming into care by supporting them to live safely with their families.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About these pivotal roles

You will be expected to be a proactive member of the new specialist multi-agency and multidisciplinary Young Persons Team, where you will provide a high-level service to vulnerable or at-risk young people across the different levels of need/ support from early help to children and young people in care. This will involve sharing best practice with other members of the team in relation to approaches and strategies, developing plans of support and promoting programmes of social education, activities, support, and advice.

You will also build positive relationships and promote the value of lifestyle changes to the client group and their families, while also contributing to multi-disciplinary assessments of children and families in need of help and coaching young people in connecting with community resources and services. Providing practical advice to professionals who come into contact with children and young adults who are involved, suspected or at risk of being exploited through gangs is also a key aspect of this role.

What we are looking for:

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs

• Proven record of engaging successfully with challenging people

• Experience in negotiating with partner agencies to establish links to further the aims of a project.

• A relevant qualification, or to be working towards one, and a Level 3 Advice & Guidance qualification

• Knowledge of the client group and the challenges and motivations of young people 

• A sound understanding of anti-discriminatory working practices

• Excellent interpersonal, networking and communication skills, both verbal and written

We welcome applications from individuals with lived experience.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

For further information, or to apply, please visit our website.

Closing date: 9th August 2020. Interview date: 17th August 2020 (interviews are likely to be held via video)

£19,847 - £23,350 p/a (Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-time (35 hrs p/w) - Fixed term contract until 25th June 2021

HMP Birmingham

Ref: RMB-201

Are you a positive and emotionally resilient individual with a good understanding of the barriers facing men and young people with complex needs within the Criminal Justice System? 

If so, St Giles Trust is looking for a Resettlement Caseworker (known internally as Meet at the Gate Worker) to join us and provide a high level Meet At The Gate support service to men experiencing complex and multiple disadvantage being released from HMP Birmingham.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this vital role

Your challenge will be to help reduce re-offending by delivering a practical support service to prisoners on release identified by the CRC as their most ‘at risk’ clients, including recalls. Day-to-day, you’ll undertake pre-release visits to clients (in prison where possible) in order to produce action and risk management plans. As well as providing a comprehensive and holistic assessment, advice, referral and support service to clients, we’ll rely on you to construct a personalised action plan to address their needs that contribute to their offending behaviour. 

Delivering an outreach service that involves meeting service users at the prison gates and providing a practical service that includes setting up access to housing, benefits, registering with GPs/Dentists and attending appointments will be an important part of the role too. Along the way, you’ll also liaise with a variety of local community, develop working relationships with prison departments, officers, CRC and community services and actively promote good partnerships and effective joint working.

What we are looking for:

• Lived personal experience or knowledge of the Criminal Justice System and experience of, or an understanding of how to work with, challenging people with complex and multiple disadvantages who are reluctant to discuss their needs, and often angry and confused

• Experience of developing successful inter-agency work, particularly with a view to working with referring agencies

• Knowledge of housing options available to ex-offenders, especially knowledge of the Homelessness Act plus familiarity with the Benefits system, including Universal Credit

• An understanding of mental health problems and drug/alcohol misuse issues among vulnerable people, including the effects and treatment 

• Lots of initiative, good relationship building skills and the ability to use monitoring systems and provide flexible working when delivering an outreach service to vulnerable service users. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.

For further information, or to apply, please visit our website.

Closing date: 11pm, 16th August 2020. Interviews: 26th August (interviews are likely to be held via zoom)

Psychotherapist / Creative Therapist  £28,560 pro rata, 21 hours per week.

We invite applications for an exciting opportunity to join a new and developing service at our office in central Birmingham and working from home until our current Covid-19 policy changes.

The therapist will join Respond’s Midlands team delivering therapeutic trauma informed services across the region. You will support Midlands Transforming Care Partnerships to enable people with learning disabilities, autism or both subject to long-stay hospitalisation under the Mental Health Act to return to their local community.

You will undertake a range of clinical work including case management and provide clinical supervision, reflective practice groups, consultation and training for a wide range of clinicians, professionals and care staff externally. 

This unique opportunity may well be the next step in your career advancement with a commitment from Respond to support and develop your skills in all areas of the role, including your knowledge of trauma and its impact of people with a learning disability, autism or both.

About us: Respond is a small national charity with offices in London and Birmingham providing specialised community support for children and adults with learning disabilities, autism or both who have experienced abuse or trauma. 

The heart of our work is psychotherapy and through the many years of our development we have become experts in understanding and working with trauma. This guides the range of services we provide.

To apply: Via CharityJob with a covering letter outlining how you meet the person specification criteria. Applications without a covering letter will not be considered.

Closing date: 23rd August 2020

Interviews (by Zoom): 1st or 2nd September 2020

Clinical Manager (Psychotherapy)  £38,000 pro rata, 28 hours per week

We invite applications for an exciting opportunity to join a new and developing service at our office in central Birmingham and working from home until our current Covid-19 policy changes.

The Clinical Manager will be a member of Respond’s Midlands team delivering therapeutic trauma informed services across the region. You will support Midlands Transforming Care Partnerships to enable people with learning disabilities, autism or both subject to long-stay hospitalisation under the Mental Health Act to return to their local community.

Line managing  therapists, you will undertake a range of clinical work including case management and provide clinical supervision, reflective practice groups, consultation and training for a wide range of clinicians, professionals and care staff externally. 

This unique opportunity may well be the next step in your career advancement with a commitment from Respond to support and develop your skills in all areas of the role, including your knowledge of trauma and its impact of people with a learning disability, autism or both.

About us: Respond is a small national charity with offices in London and Birmingham providing specialised community support for children and adults with learning disabilities, autism or both who have experienced abuse or trauma. 

The heart of our work is psychotherapy and through the many years of our development we have become experts in understanding and working with trauma. This guides the range of services we provide.

To apply: Via CharityJob with a covering letter outlining how you meet the person specification criteria. Applications without a covering letter will not be considered.

Closing date: 23rd August 2020

Interviews (by Zoom): 1st or 2nd September 2020

This is a fantastic opportunity for someone who is looking for a new challenge in the West Midlands.

Arden Place is a brand new supported living accommodation for adults with learning disabilities and autism in Tile Cross, Birmingham.  Arden Place is a Bromford My Place Service. My Place, is a unique Supported Living model created to provide appropriate accommodation for people with long term conditions such as learning disabilities or autism. Bethphage are the care provider, providing on site care and support for people living at Arden Place and helping them to connect with their community through meaningful activity.

These brand new purpose built flats are designed to meet people's current and future needs, providing a safe and secure long-term home in the heart of the community. The scheme has 14 purpose built self-contained one bedroom apartments.

Arden Place has a community hub with a lounge, meeting room and kitchen which not only provides a social area for people living in the scheme, but it also provides facilities to deliver training, employment advice and activities to both the people we support and the wider community.

This great opportunity has opened up for an Assistant Service Manager in our Supported living services in Birmingham.

As well as supporting the service manager in Arden Place, we require you to also support with our established supported living services for four adults with learning disabilities in North and South Birmingham. 

The people we support in all these areas have varying needs of support some of which require personal care. All services will be supporting people with Learning disabilities, Mental Health and Autism. The Assistant Service Manger will also be expected to support in all of these areas. 

Evening and Weekend Work may be required as part of the role and participating in our on-call rota.

All services will focus on a person centred approach and promoting people’s independence

About our organisation 

Bethphage is a registered charity which was established in 1994 and provides support to adults with learning and physical Disabilities in Shropshire and the West Midlands.
Everything we do is individually designed to enable people to achieve their potential and meet their objectives and need for support. The people that we support may live in their own home, a home that is shared with other people, their family home or a shared care home.
It is the aim of Bethphage to provide outstanding care and support throughout the organisation so it essential that you will be dedicated to providing the highest levels of care that you can.

You will be required to create a team that champions excellent support by actively coaching and modelling respectful positive approaches to achieve the greatest possible independence and quality of life for the people we support, based on an understanding of what is important to and for them.

If this opportunity sounds like you, and you can demonstrate the following attributes, please get in touch

• Open and Honest.
• Committed.
• Person Centred Approach.
• Proactive and innovative

Essential Requirements

• Level Three in Health and Social Care
• Previous Supervisory Experience
• Driver
• Car Owner

Desirable Requirements 

• Experience of developing new services for adults with a learning disability, Autism and/or Mental Health
• A good understanding of partnership working.

Benefits of Working for us

• Competitive pay
• Simply Health Cash Plan
• Long service rewards
• Contributory Pension scheme
• Development opportunities
• Recruitment awards
• Paid enhanced DBS certificate
• Paid training

*Please note, interested applicants must complete an application form

Closing date - 14th July (this may be extended) 

Interview Date - 22nd July - (this may change)

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Job Purpose: To work as part of the Management Team with specific responsibility for managing the Solihull outreach services, including Floating Support, Community Outreach and MARAC IDVA. To support and supervise a staff team in the development and delivery of high quality community based services for women and children who have experienced domestic violence.

Responsible to: The Operations Manager Project Management:

Project Management:

• To identify service needs and inform the Operations Manager as appropriate • To ensure that services comply with funders’ criteria and with agreed quality standards • To develop and maintain appropriate fire safety and health and safety systems that comply with current legislation • To act as the designated lead on safeguarding of children and vulnerable adults for the Solihull outreach services • To monitor and evaluate the service, via various methods including feedback from service users and by producing statistical information • To prepare quarterly reports for the Chief Executive Officer • To be responsible for ensuring that returns are forwarded to funders as appropriate. • To ensure that monitoring systems are maintained and used by staff • To ensure that Birmingham & Solihull Women’s Aid (BSWA) administrative and financial systems are maintained across the service • To ensure that adequate records are kept for all service users

Development:

• To develop the services to meet the needs of the service users • To develop a work plan for the services • To work with the Chief Executive Officer and Management Board to develop, agree and implement a fundraising strategy • To develop and ensure the implementation of appropriate policies and procedures with the management team • To develop links with outside agencies and attend relevant fora and meetings in order to enhance the work of BSWA • To work with the management team in the development of BSWA • To participate in the development of Strategic and Annual plans for the organisation

Staff Management:

• To offer line management, support, case reviews and annual reviews and plans for the staff team Page 2 of 3 • To assist in the recruitment and selection of staff • To work with management team to devise and run induction programmes • To ensure that staff are aware of and follow policies and procedures • To ensure that staff receive appropriate training within budgetary constraints • To facilitate team meetings and ensure that they are recorded • To ensure that staff provide adequate support and supervision for volunteers and that they are integrated into the team 

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team and organisational meetings • To attend in-house training • To attend support and supervision sessions with your line manager • To develop a professional working relationship with external agencies • To contribute towards your project’s quarterly Management Board report.

Financial Management:

• To work with the operations manager to develop a project budget • To ensure that appropriate finance systems are maintained and that staff are aware of and follow finance systems • To ensure that the services run within budgetary constraints • To keep the Chief Executive Officer informed of the financial needs of the projects

Support Work:

• To ensure that an Individual Support Plan is produced for each service user, in conjunction with the service user, and reviewed on a regular basis • To ensure that individual needs of women and children are identified and to ensure that these needs are met by using both in-house resources and external agencies • To ensure that appropriate methods of communication with service users are developed and implemented • To maintain the confidentiality of the women and children using the service • To ensure that safeguarding issues in relation to service users are identified and dealt with in line with relevant policies. • To ensure that information for service users is developed and kept up-to-date • To develop and maintain appropriate referral systems • To ensure that services to women and children meet statutory requirements

Training:

• To identify and attend training relevant to the post • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To raise awareness of domestic violence and of BSWA services

General:

• To maintain confidentiality in all matters relating to the organisation • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and to offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to child work • To ensure the efficient use of resources at all times • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

Creative Support is seeking a dynamic and highly motivated Manager to take the responsibility of managing our varied portfolio of social care services in the Sandwell and Dudley area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

You will be responsible for our current service provision of community based services which includes supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs.

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. A requirement of this role is that you will be the Registered Manager with CQC. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry. You must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services in your remit and areas financial performance based on a knowledge of budgets.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen, help get us back up and running after pauses in service due to COVID-19, and ensure all policies and procedures are adherd to. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within the West Midlands. An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects. 

This post can based at any of our Skylights which are at the following locations London, Brent, Croydon, Oxford, Merseyside, South Wales, South Yorkshire, Coventry, Birmingham, Newcastle and Edinburgh.

Recruitment during COVID-19 restrictions

During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be supported to work from home for the initial period where restrictions on non-essential travel are in place.

About Crisis
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Through our pioneering research into the causes and consequences of homelessness and the solutions to it, we know what it will take to end it, together, in our lifetimes.

About the role
This is an exciting opportunity to provide expert advice on welfare rights and entitlements for people facing homelessness, including those who may appear to have no recourse to public funds, to contribute to Crisis’ mission of ending homelessness. Advice and assistance will be offered on an internal consultancy basis to Crisis Skylight staff to enable them to advocate for their clients. For complex cases, more direct involvement will be required including direct work with members and advocacy to relevant agencies.

About you
To be successful in this role you will have extensive experience of working in the welfare benefits sector. You will enjoy working across Client Services providing good quality advice and support as well as developing and delivering training to Skylight staff.

Your knowledge and expertise will contribute to the development of policy, practice and campaigns work by providing examples of where welfare policy and/or practice contributes to the perpetuating or creating homelessness.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR team through the Crisis website.

Closing date: Wednesday 13 August 2020 (11.59pm)

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094