Assistant Care Home Manager Jobs
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
This is an exciting time to join Stoll in this new role in the Fundraising and Communications Team.
The role is full time and offered as hybrid working. It will support community fundraising activities including challenge and sponsored events, organising volunteer fundraising activities and working with local communities to raise funds for Stoll. The role also supports our communications functions at the organisation.
As part of the role you will;
- Be responsible for achieving agreed fundraising targets and the activity needed to achieve them.
- Be responsible for the cultivation and effective stewardship of both existing and new individual supporters, clubs and organisations.
- Work closely with the fundraising and communications on marketing collateral and using diverse forms of media to promote existing and new fundraising activity to maximise participation in community fundraising events.
- Ensure that all communications and marketing material aligns with brand standards
- Identify, research and develop new income generating opportunities within the community.
- Support and increase our partnerships with local businesses and organisations to involve them with all Community and Events fundraising opportunities and activities.
- Update the database with all income and other information.
This is a great opportunity for someone to learn more about working in a busy and exciting team. If you have knowledge of fundraising and communications and interested in supporting veterans with housing and support services, we want to hear from you.
Closing date for applications: Friday 29th March 2024
Interviews: W/C 08/04/2024
Deptford X is looking to appoint a General Manager to join Deptford X alongside our next Director and work in tandem to lead the organisation into its next phase. The successful candidate will be responsible for the operational management of Deptford X and the delivery and development of its ambitious festival and programmes
About Deptford X
Deptford X is a visual arts charity based in Deptford, South East London, we foster artistic talent and nurture community within the borough of Lewisham and beyond. We achieve this through a free festival in Deptford, working with hundreds of artists to locate art at the centre of everyday life for all of the area’s communities, and ongoing activity supporting artists and our local communities year-round. Founded in 1998, Deptford X is London’s longest-running visual arts festival.
This is a crucial and exciting time to join Deptford X; in 2023 the organisation turned 25 and also became an Arts Council England NPO. We are exploring moving to a biennial model and creating more space for deeper engagement and networked working. There is scope for the new General Manager to being their own vision and networks to the organisation and to take it into the next quarter century in a way that is sustainable, accessible, diverse and relevant.
Job Requirements
We are looking for someone with experience of managing organisational operations and team members, preferably with an integrated approach to access and diversity, and an understanding and knowledge of financial development strategies. We would like to appoint someone with shared values: someone who understands the importance of difference, creativity, experimentation and learning within art; who has a commitment to local artistic ambition and making a positive contribution to local communities in the area; and who is committed to equity, accessibility and care.
Job Responsibilities
The General Manager is integral to the management of Deptford X and the delivery and development of its ambitious programmes. The General Manager works closely with the Director and Board of Trustees as part of a small and supportive team to contribute actively and creatively to the development of the organisation, as well as overseeing daily and organisational operations. The General Manager supervises office management, communications, administration, financial management, staffing, programme delivery logistics, reporting and evaluation; and works collaboratively with the Director on strategic and financial development, including embedded environmental sustainability. In addition to the above, the General Manager will lead on developing and dynamically integrating Deptford X's access and care agenda.
Position: General Manager
Salary: £32 - 35,500 pro rata
Responsible to: Director
Location: We have a hybrid working model outside of festival delivery times. We have an office at Lewisham Arthouse in Deptford/Brockley and also offer the option to work 2 days a week from home.
Hours: 9.30 - 5.30
How to apply: Details on how to apply are included in the recruitment pack. Applications must be submitted on email.
Closing date: 9 am, 1 April 2024
The client requests no contact from agencies or media sales.
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight our donors by dealing with enquiries successfully as first port of call and proactively contacting supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working within a customer/supporter facing environment. Experience in telephoning to get results in a customer care environment is essential as well as administrative skill.
It is also a requirement for this post holder to be in sympathy with CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.
Housing Rights Manager
London NW1 1NA
Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
28 hours a week, 0.8 FTE. 24 month contract subject to successful probation period, with possibility of extension subject to funding.
About CARIS Families
CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.
CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network. We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home. We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.
We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.
About the role
Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.
In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually case-work with.
This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.
The Benefits
- Salary of £36,836 FTE (pro-rata £29,469 per annum, 0.8 FTE, expected to be worked over 4 days.)
- Flexible working can be negotiated around core frontline delivery hours
- 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
- 6% employer pension contribution
- Ongoing learning and development opportunities
- Being part of a dedicated, supportive and inclusive team
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.
Interested?
Please read the Job Description/Person Specification attached below in 'Application resources' before clicking the apply button and attaching your CV and covering letter, it will be sent directly to us.
Any applications submitted without a supporting statement will not be considered.
Please note that this post is subject to an enhanced vetting and barring check.
No agencies please.
You are required to submit a CV, covering your work experience and any gaps in employment, and a Supporting Statement. Your supporting statement should include your reasons for applying for the role, and responses to show how you meet each of the Job Description and Person Specification points outlined in the Job Description. Please provide specific examples to show your experience and/or suitability for each point and ensure you demonstrate how you prioritise diversity, and have an inclusive and open mindset, throughout your responses.
Any applications submitted without a supporting statement will not be considered.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is a charity providing a safe place for people to talk, round the clock, every single day of the year. They are dedicated to reducing feelings of isolation and disconnection that can lead to suicide.
There are 201 Samaritans branches located across the UK and Ireland. People can get in touch by phone, email, letter or by visiting a branch. Volunteers also do outreach work, for example, at festivals, prisons, hospitals and schools. During 2021, around 22,000 people volunteered their time for Samaritans.
- Almost 20,000 trained listening volunteers responded to calls for help.
- Around 2,500 volunteers supported the running of more than 200 branches and locations across the UK and Ireland.
- Over 1,300 people in prison volunteered as trained Listeners.
As a vital part of the Trust and Statutory fundraising team, the Stratutory Manager will report to the Head of Trusts and Statutory and work closely with project teams across the organisation, including senior operational leads and the Communications and Campaigns Team. With a strong ability to work strategically and collaboratively across departments, the prison estate and statutory agencies, the role has responsibility for co-ordination of operational and financial information for key strategy programmes, identifying statutory funding opportunities and ensuring timely, high-quality reporting.
As Statutory Manager, you will:
- Research and develop statutory funding sources at 5- and 6-figure level, identifying funders and scoping out funding opportunities, supporting a team income target of c£4.5m.
- Be responsible for applications, reports, relationships and stewardship communications with Statutory funders, including DHSC, and prison funders
- Proactively pull together application materials, wording, project outlines and budgets to create a compelling case for support against key programmes, projects or themes in line with likely statutory funding opportunities
- Engage and liaise with key stakeholders across the organisation, securing relevant sign off for timely submission of bids
Ideal skills and experience:
- Experience of statutory fundraising from government or lottery sources at 4- or 5-figure level
- Strong organisational skills and ability to manage a portfolio of applications and funding relationships, developing strong cultivation, stewardship and engagement opportunities to grow partnerships with funders
- Build and maintain a personal and organisational profile with external stakeholders within relevant government departments
- Support Samaritans’ vision and values
Benefits include:
- Family-friendly policies
- 28 days annual leave inclusive of wellbeing days
- Matched pension contribution up to 5%
- Samaritans are a flexible organisation, and embrace hybrid working
Deputy Service Manager (Supported Living)
Location: Barnet
Discipline: Care and Support
Job type: Permanent
Salary: £32,500 per annum
Benefits: 33 days annual leave (including 8 days statutory bank holidays); Training to obtain your Level 5 Diploma in Leadership and Management; Wellbeing Services, Digital GP, Mental Health Support; Confidential Counselling and Support Platform; Free life assurance – 3 x your annual salary; Care Friends
Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.
About the role
As a Deputy Service Manager at Hft you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.
As the Deputy Care Home Manager you will support the CQC registered manager to oversee a supported living service providing the regulated activity of “personal care” to individuals within their own home within the Barnet area of London. We currently support individuals within their own homes across 3 blocks of flats and a small amount of smaller properties based within the community.
About you
• You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
• You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
• You need good IT skills and experience of maintaining records to be a success in this role.
• You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
• You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
• A full UK driving licence, with access to your own vehicle, is essential for the role.
As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.
You may have experience in the following: Assistant Service Manager, Supportive Living Coordinator, Deputy Care Manager, Support Services Supervisor, Care Team Leader, Assistant Manager, Learning Disabilities Support, Deputy Support Service Leader, Supportive Living Deputy Supervisor, Care Operations Assistant Manager, Assistant Director of Support Services, etc.
REF-212 381
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you ready to join a team dedicated to creating lasting change in the lives of rough sleepers in Tower Hamlets?
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. The Rough Sleeping Drug and Alcohol Treatment Grant (RSDATG) programme was established in 2020 and is based within The Dellow Centre; run by Providence Row. The service aims to support and enhance the quality of life for all locally connected rough sleepers in the London Borough of Tower Hamlets; by offering through care service from initial engagement and harm reduction and for some, then moving into treatment, and then recovery.
The role:We are recruiting to fill two vacancies. The role will involve but is not limited to the following.
- Holding a caseload of people who are sleeping rough or at risk of homelessness through eviction, where their substance and/or alcohol use has impacted on their housing and ability to sustain accommodation
- To work collaboratively with partner agencies to ensure positive outcomes are achieved, safeguarding is shared and to increase the persons access to support services.
- Increase the total number of people accessing structured treatment & recovery through a bespoke pathway for rough sleepers as well as sustain treatment for these individuals, reduce their risks, and support bespoke planned treatment exits or transitions into community-based services (continuity of care).
- Reducing barriers of accessing Primary Healthcare services, such as GP registration, attending hospital appointments and specialist health services by advocating for and supporting clients.
- Attending and coordinating client related MDT’s and attendance at meetings relating to the rough sleeping community
- Delivering a non-judgemental, non-coercive needle exchange service that centres each person’s own goals in regard to their substance use and overall wellness.
- You will lead on delivery of Naloxone distribution & training internally and to external partners
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence!
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: Full time 35 hours per week
Contract: Permanent
Salary: £40,067 to £47,225 per annum, dependent on skills and experience.
Benefits: 25 days annual leave which increase with length of service, plus bank holidays, 5% employer contribution pension, generous sick leave provision, BUPA EAP scheme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Location: SCT Head Office (Haggerston, E8) and other SCT sites in East London with the ability to work from home for up to 2 days per week
Start date: April 2024 or as soon as possible thereafter
Summary:
Our client Spitalfields Crypt Trust (SCT) is an East London charity embedded in the local community, providing practical help, support and training to people affected by homelessness or suffering from addiction. They are passionate about the people and communities they support and embrace creative, innovative and inclusive ways of working that build on their collective strengths. They provide a Recovery Hub (including an abstinence-based residential recovery facility, an addictions counselling programme and a Training & Development Programme), supported houses, a Housing First service, community supports, charity shops and two social enterprises supporting people in recovery from addictions to rebuild their lives.
As SCT’s HR and Quality Manager you will report to the CEO and work closely with the SMT and wider management team, including SCT’s Co-Production worker and external HR Consultancy. You will be responsible for leading, directing and delivering a comprehensive generalist HR service across the whole of SCT and providing the organisational lead on health, safety and wellbeing, data protection and quality improvement systems; developing and promoting best practice and taking a hands-on role as and when necessary and according to SCT’s inclusive, integrated, innovative and participatory culture. You will also line manage HR Volunteers and a Head Office Administrator.
You will ensure SCT works to a consistently high standard across all areas in the recruitment, support, engagement, management and development of high calibre staff and volunteers; leading, promoting and implementing key HR initiatives across the organisation and providing SCT managers with expert advice, coaching and support in consultation with SCT’s external HR consultancy provider, in the areas of:
- Employee and volunteer human resources and people management (circa 70% of time)
- Continuous quality improvement (e.g. development of policies and procedures and coordination of corporate function accreditation review) – circa 10% of time
- Health, Safety and Wellbeing – circa 10% of time
- GDPR – circa 5% of time
- Head office Administration – circa 5% of time
- Equality, Diversity and Inclusion Initiatives
Expected experience and competencies we would like to see from you:
- CIPD qualified to level 5 or significant HR management experience will also be considered
- 4+ years demonstrable generalist HR Management experience or similar role types
- Demonstrable experience of working across multiple sites
- Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
- Experience of presenting material to a range of audiences and report writing
- Excellent time management skills with the ability to prioritise own workload, deal with conflicting demands and work under pressure to meet tight deadlines
- The ability to work to a schedule of deliverables where requirements can change
- Strong analytical, problem-solving skills and methodical research skills with the ability to think creatively and strategically
- Excellent IT skills including MS Word, Excel, Outlook and PowerPoint with HRIS system experience
- A willingness to work flexibly and proactively and respond to the emerging needs of the charity and our supporters
- Ability to work across teams and departments in a collaborative manner and to proactively engage colleagues on projects and initiatives
- A creative, enthusiastic and motivated ‘can-do’ approach
- Sensitivity to the complexities of cross-cultural communication and able to sustain good working relationships across multiple sites and in person
- An empathy with the aims, objectives and activities of SCT.
The following additional competencies would also be valuable but are not essential
- Health & Safety qualified such as NEBOSH
- Previous experience in managing third party relationships
- Charity / third sector experience
- Experience of using Breathe HR
- CIPD qualified to level 7
This is a full-time permanent role working 35 hours per week, usual working hours are Monday to Friday 9am to 5pm with an unpaid hour for lunch. You will be based at the SCT Head Office in Haggerston (E8) and other SCT sites in East London, with the ability to work from home up to 2 days per week.
We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of SCT.
Applicants must have the right to work in the UK without the requirement for visa sponsorship or funded relocation.
Application Process:
Please apply with your CV and a personal statement, giving an indication of your current remuneration and explaining your suitability for the role.
Closing date: 2nd April 2024
Interview dates: From w/c 11th March 2024 onwards
Start date: April 2024 or as soon as possible thereafter
The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received. If you do not hear from us within 14 days of our closing date, you may assume that your application has not been successful on this occasion.
The client requests no contact from agencies or media sales.
Membership Team Supervisor (face-to-face fundraising)
Full-time
£27,396 per annum
Are you a successful face-to-face fundraiser or salesperson? Can you develop and motivate a high-performing team of membership recruiters? Do you want to help us to bring about a wilder future for Yorkshire? If you’ve answered “yes, yes and YES!” then you might be just the person we’re looking for!
Yorkshire Wildlife Trust are seeking an inspirational, energetic and experienced Membership Team Supervisor to lead our high-performing in-house team of membership recruiters (face-to-face fundraisers) from the front.
You will operate on the very front line of our charitable nature conservation mission, directing and supporting our specialist team to consistently achieve their financial targets by recruiting new members face-to-face, whilst also utilising your strong sales skills and friendly and persuasive personality to inspire the public to take urgent action for wildlife and wild places through membership. In so doing, you’ll demonstrate first-hand to the team what can be achieved in terms of performance and set a standard against which the team is held accountable.
You will be an effective ambassador and advocate for the Trust’s work throughout Yorkshire, have excellent sales skills and a successful track record in delivering exemplary customer or supporter care. Highly proficient in the use of office-based computing software, you’ll also hold a full driving licence, have access to a personal vehicle with business insurance, and be willing to travel regularly between some of Yorkshire’s most iconic wild places.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) within your supporting statement.
Closing date: Sunday 14th April 2024 at midnight
Interview date: Tuesday 30th April 2024
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-212 812
A charity job 100% focused on helping people in the community
This is a part-time (28 hours per week) role in a well-established charity that would really suit someone who wants to make a difference to disabled and elderly people.
Ruils is a user-led charity based in the Richmond and Wandsworth boroughs that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We support disabled people to take control of their care and support by helping them to employ their own Personal (care) Assistant (PA). A PA may help someone to get up in the morning, get ready for work or leisure activities and/or help around the house.
We are looking for an enthusiastic, results-driven person who is eager to learn and develop.
You will be someone who:
- Works in a person-centred way.
- Has great communication skills and really enjoys communicating with others.
- Enjoys helping people match their skills to what is needed.
What you are doing now:
- You may be a graduate looking to get into the charity sector.
- You might be working for or volunteering in a similar charity.
- You may be working in another role where you need to match people's skills to what is needed.
- Or you may have the skills we need from some other combination of work and volunteering.
Main duties include:
- Working with new and existing disabled clients to access suitable support for them.
- Recruiting volunteers followed by matching, on-boarding, training and managing them.
- Helping run the management of the Ruils Befriending, Active from Home Walks, and Community Group Activities, particularly in key areas of focus.
- Supporting the delivery of Ruils Health & Wellbeing Events in key areas of focus, including contacting local residents to promote the events.
- Identifying and reaching out to establish ongoing relationships with like-minded organisations to attend their health and wellbeing events in the targeted localities.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle-to-work scheme.
- A wellbeing programme, including an employee assistance programme (EAP).
We welcome applicants from all walks of life; training and mentoring are provided.
We actively encourage applications from disabled people and people with long-term health and mental health conditions.
We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Apply button.
Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Apply button.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
| 37.5 Hours per week, Part time may be considered | YMCA City Gateway Office/Black Country Wide
Are you an experienced regional manager, passionate about early years education and quality assurance? Do you have experience of multi-site operational management or are you looking for the next step in your career? If so, YMCA Black Country Group wants you!
What You'll Do:
• Actively lead a team of Nursery Managers to ensure excellence in early years education, being a visible role model for quality and best practise.
• Serve as the key point of contact for Ofsted, maintaining compliance with regulatory standards.
• Support Nursery Managers to maximise income working alongside our internal finance team.
• Maintain partnerships with stakeholders to drive business growth and development.
• Adopt the YMCA’s bespoke curriculum and pedagogy, enabling our children and families to belong, contribute and thrive.
What You'll Bring:
• Senior management experience in an early-years setting.
• Strong financial acumen and strategic thinking skills.
• Excellent communication and interpersonal abilities.
• Personal commitment to the Christian faith, and practical expression of that faith in a professional context*
Benefits
The successful applicant will also receive:
· 24/7 Confidential Employee Assistance Programme (EAP)
· Cycle to work scheme
· Access to our IMHR Plus online portal, offering discounts at major brands and retailers
· SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
· Life Assurance scheme
And much more! Please refer to recruitment pack or job description for full details.
It is a requirement that the successful applicant will complete an enhanced DBS check before taking up the role.
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.
* A Genuine Occupational Requirement in accordance with the Equalities Act 2010
Please read the Job Description / Person Specification before submitting your application. Many thanks for your interest.
The client requests no contact from agencies or media sales.
SALARY: £23,612 per annum, pro rata for part time £18,890
HOURS: 1 x 37.5 hours per week and 1 x 30 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators. This service in the Manchester area and is a male safe house.
We are seeking a confident and experienced Modern Slavery Case Worker Assistant with a wide range of skills and importantly, a ‘can do’ approach. As a Modern Slavery Case Worker Assistant, you will provide high quality practical and emotional support to potential victims of modern slavery within a safehouse setting.
You will work as a member of the team providing a safe temporary environment for vulnerable adults who have experienced trauma and exploitation. The role will involve assisting service users with increasing practical skills and self-confidence to empower and enable independent and safe living.
This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on call duties, evenings, weekends and bank. Both roles will work between two properties approximately 4 miles apart on a rota basis.
The 30 hour per week post will be shifts from 4pm-10pm, 5 days per week, however, the initial induction will consist of day shifts until knowledge of safe house is comprehensive.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and ideally experience of working within a residential or community setting with non-UK citizens. Relevant social care qualifications or suitable experience of supporting vulnerable people is essential.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
To apply please complete an application form.
Closing Date: Friday, 29 March 2024 at 10 A.M.
Interview Date : Wednesday, 10 April 2024
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence and use of your own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Head of Retail to join Essex & Herts Air Ambulance (EHAAT).
- Permanent
- £45,000 pa
- 37.5 hours/ 5 days a week
- The role will be based at Stevenage with hybrid coverage throughout Essex & Hertfordshire
You’ll be working in a fast-paced, positive environment, amongst both crew and charity teams, where looking after our people’s wellbeing is a top priority. Our Employee Assistance Programme (EAP) supports all our team and their direct family with focused support on financial, mental and physical wellbeing.
We offer a pension scheme with an employer contribution up to 8%. Pension scheme members also benefit from an annual pensions review, life insurance and access to a virtual GP service 24/7.
In addition, you will receive 24 days annual leave plus bank holidays, free car parking, and eligibility to join Blue Light Card which provides members with thousands of discounts online and on the high street.
ABOUT THE ROLE
The purpose of this role is to maximise the income and profit sustainability of a multi-site and multi format retail business through the effective management of people, resources and budgets. The role will contribute to the development on the strategic direction and the future expansion of EHAAT’s retail operation, and to empower and engage the retail team through positive and clear leadership.
This is an important role in enabling the Retail Team to focus raising funds to support our life-saving service to the people of Essex and Hertfordshire.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Work closely with the Associate Retail Commercial Director to provide expertise, leadership, vision and guidance, to drive forward the strategic direction of the retail operation and deliver outstanding performance in all aspects of charity retail.
- Develop, implement and manage the necessary practices, systems, and controls to ensure the operational, financial and administrative compliance necessary to deliver an efficient retail operation.
- Lead on the expansion of the existing shop portfolio including: sourcing, costing & planning of new shops including shop-fitting, staff recruitment & opening. Working with the Associate Retail Commercial Director and Governance Manager on lease negotiations and securing lease completions.
- To grow and develop the Ecommerce division supporting both the Ecommerce Manager and Donation Centre Manager in online innovation and expansion.
- Work closely with the Volunteer Manager to create a culture of volunteer empowerment and development focusing on volunteer recruitment, management and retention throughout the retail department.
- Work closely with the Associate Retail Commercial Director to build productive relationships across EHAAT to ensure that the retail team are part of the wider charity team, and are able to advocate for the charity with customers and other supporters.
- Work with the Fundraising Team to embed shared fundraising and retail incentives to drive new income streams and open opportunities for both departments.
- Work with the marketing team and other key retail staff to further develop the customer experience, ensuring the interior design and quality is in keeping with the required profile. Ensure that shop managers adhere to brand guidelines and that messaging in relation to the work of the charity is visible and impactful.
- Represent EHAAT in the community and public domain as appropriate. Ensuring that relationships in the community are managed in a way that achieves the best outcome for all parties.
- Maintain an up to date knowledge of the charity retail market and the activities of other local charitable organisations to identify market gaps and new opportunities.
- Develop and maintain strong relations with external retail volunteer support and chair quarterly retail working groups meetings.
- Lead a diverse retail division for EHAAT ensuring that a culture of inclusiveness is promoted throughout the department
Operational Responsibilities
- Lead, support and motivate the retail team, managing performance or conduct issues as required – this includes direct line management of the Area Manager, Ecommerce Manager and Donation Centre Manager with whom you will be expected to conduct regular documented 1:1s.
- Ensure that timely and appropriate communication and feedback mechanisms are in place for your team and volunteers, engaging, and encouraging contribution. Ensure the wider charity is kept up to date with relevant retail activity through team meetings charity team events.
- Work with the Associate Retail Commercial Director to plan, set and manage the annual retail operating budget, reforecast quarterly as appropriate and take steps to address underperformance.
- Monitor and evaluate the commercial performance of each shop and Ecommerce division, maximise profit across the portfolio and report to the Associate Retail Commercial Director monthly about the continued viability of each.
- Deal with all property matters in respect of their on-going management, maintaining and updating the existing property database of leases and subleases. To be across all expiry dates, break notices, rent reviews and other relevant matters with all retail leases.
- Take overall responsibility for the Donation Centre through supporting the Donation Centre Manager to ensure the development of excellent warehouse, sorting and transport operations in order to maintain sufficient stock available for all shops and ecommerce.
- Work closely with the Head of Workplace and workplace team to ensure all retail operations are compliant with health and safety policies and standards. Ensure a robust and efficient process is maintained for all workplace reported concerns or incidents and are addressed in a timely manner.
- Ensure all investigations into reported accidents, incidents and near misses are carried out without delay and appropriate action is taken to prevent a reoccurrence by either immediately remedying the defect or implementing control measures to prevent the situation from deteriorating or reoccurring.
- Implement a structured approach to using data in the analysis of sales.
- Lead an excellent customer service ethic across the business ensuring this is monitored through initiatives such as mystery shopping.
- Ensure that Gift Aid procedures, processes and claims are completed within the agreed time frames.
- Develop an online retail shop via the EHAAT website to offer pre-loved goods. Set operational structure and budgetary targets.
- Develop and control EHAAT’s charity merchandise from design through to purchase. Working with external suppliers to produce a range of sellable and profitable goods that develops the charities community awareness.
- Undertake any other tasks, duties or responsibilities as requested by your line manager or other senior manager, including the Board of Trustees and Chief Executive.
- Work closely with the People Director and People Team to ensure all people matters are managed in line with EHAAT’s policies and procedures.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
The client requests no contact from agencies or media sales.