60 Assistant housing support worker jobs near Westminster, Greater London
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Are you a professional manager committed to people and property? Methodist Ministers’ Housing Society (‘MMHS’) is a long-established charity that looks after housing and housing-related needs of retired Methodist Ministers of limited means. MMHS is looking for an enthusiastic, empathetic and organised person to provide residential property expertise across its nationwide portfolio of 900+ residential properties.
Working for a charity like MMHS is rewarding at several levels. You will be based at well-equipped offices in a pleasant part of London. You will be looking after an immensely varied portfolio. You will be interacting with tenants who, even in their retirement, continue to engage with their communities and work for change in various areas of social concern.
Job summary
Maintenance & Repair Manager.
£35,000-£45,000pa (depending on experience) + generous pension and other excellent benefits.
Full-time, permanent. Part of the MMHS property team.
Office, home-based and on-site. Travel across the UK.
Job purpose
Provide a high standard, sensitive, efficient, and cost-effective maintenance and repair service to all tenants of MMHS – either direct from internal team or via outsourced contractors and agencies.
Ensure properties are maintained to a good standard in line with MMHS standards and within overall budgetary requirements.
Ensure all contractors, suppliers and agents meet their contractual commitments assisted by benchmarking and KPIs.
Key duties/responsibilities
Conduct a hands-on operation involving not only management of resources but also analysis of data and communication of information to board level.
Manage the maintenance process of properties to ensure they are fit for purpose and compliant with legislation and health and safety standards.
Manage the competitive selection and performance of contractors, suppliers and agents to ensure value for money and accuracy of service delivery.
Person specification
Extensive experience of people management and maintenance management in a housing environment.
Detailed understanding of domestic construction techniques, building regulations, gas and electrical regulations and EPC certification.
Developed IT skills, an understanding of older people’s needs and being sympathetic to the Christian faith.
An application should comprise CV and a brief covering letter setting out why you feel you are suited to the role. Closing Date: 4 February 2022
The mission of MMHS is to meet the housing and housing related needs of retired Methodist ministers of limited means, and their spouses, and th... Read more
The client requests no contact from agencies or media sales.
Accessibility Support Worker (Parking and Markets)
£24,279 - £25,614
Fixed Term / Secondment
Full-time, 36 hours per week
Ref: HCAA00697
12 Months Fixed Term Contract / Secondment Opportunity
Your role as an accessibility support worker will be to work alongside and support one of the Team Leaders in the Parking Service who is visually impaired.
To succeed in this role you’ll need exceptional communication skills as you will be interpreting information including data that is not easily accessible using visual impairment aid software. You must have proficient skills and experience using a range of IT equipment and software including but not limited to Google suite of applications (Microsoft Office - Word, Excel and Outlook in particular – will be accepted as transferable experience) and the ability to quickly learn new systems and software with a work-based context.
You must have experience as an accessibility support worker, whilst working effectively as part of a team to ensure the delivery of an effective and efficient service. You will come with a service first approach that is reflective in your flexibility to change working times and methods, in order to meet service needs.
As well as enjoying delivering one to one support as an accessibility support worker your ability for building positive relationships will be exceptional. You will have demonstrable experience in disability awareness and working with people with disabilities, have a good range of clerical and administration skills supported by relevant experience, in either an employment or educational context, with the ability to collate, provide and translate statistical information for a range of audiences.
Your ability to communicate effectively in a range of formats and to various audiences will be second to none. You will manage and take responsibility for the management of your own workload in order to meet varying deadlines and or work schedules. You will be committed to your own learning and development and willing to share good practice and experience and learn from others.
Qualified to grade C or above in GCSE (or equivalent) in English and Mathematics is essential. Knowledge of the Data Protection Act/GDPR, Freedom of Information Act, Equalities Act and Health and Safety at Work Act.
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button.
The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.
When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.
Closing date for applications: 30 January 2022
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available please go to our website.
The Secretary General is the CEO of the Archbishops’ Council charity (Secretary General of the Archbishops’ Council, Secretary to the General Synod and Secretary to the House of Bishops). He supports the Archbishops, Bishops, General Synod and all the arms of the Church in furthering its mission.
He is also Secretary General of the General Synod of the Church of England which is the legislative body of the Church of England, made up of three houses – The House of Bishops, Clergy and Laity.
Introduction
This is an essential role in the Secretary General’s Office, providing executive assistance and office management to and for the Secretary General and his Private Secretary.
With the opportunity to provide support in all areas including making practical arrangements for meetings and visits, you will act as the first point of contact for the Secretary General’s Office, triaging all correspondence and dealing sensitively and intelligently with a variety of telephone enquiries.
With experience of executive level office management and administrative support, you will have a confident and proactive approach and the sensitivity and good judgement to deal with urgent, confidential and complex matters.
We are taking a flexible approach to work, with many colleagues opting for a hybrid approach to their working week, with a mixture of home and office-based working. Further details will be discussed at interview.
Interviews will be held on the 17th February 2022.
In return we offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.
With its 12,000 parishes and 16,000 buildings the Church of England is a Christian presence in every community and plays a vital role in the life ... Read more
The client requests no contact from agencies or media sales.
Full time role:
37 hours per week, Monday to Friday, 9am to 5pm
Job Purpose:
Oasis Community Housing is a growing charity, with its Central Office in Gateshead and projects in London. This post provides housing management functions to OCH supported housing projects in the London Boroughs of Croydon and Southwark in the delivery of housing management to a portfolio of supported accommodation which consist of both shared and single person accommodation. Working with colleagues in the Housing Management Team, you will ensure health and safety obligations are met, the properties are suitably decorated and furnished, repairs and maintenance is scheduled as required, rents and service charges accounts are monitored and managed effectively, and voids are filled in accordance with the organisational policies and procedures and undertake other housing related tasks as required.
The existing property portfolio consists of 9 owned and managed properties of shared and single person accommodation. The properties are located in the Borough of Southwark and Croydon and have a variety of purposes, and residents.
You will be qualified to NVQ2 or equivalent in a relevant subject and have experience as a supported housing worker and/or housing worker to including experience of health and safety, arrears management, working as part of a team, and safeguarding. An understanding of the benefits system is also required. Prior experience and oversight of a portfolio of properties and housing management responsibilities are essential for this role.
Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos and culture of the organisation
Closing date for applications is Monday 7th February 2022
Please note CVs are not accepted.
Please note – we are unable to contact candidates who have not been shortlisted, if you do not hear from Oasis within six weeks of the closing date, please assume you have been unsuccessful.
To apply for this role, please use the Apply link to our website below, accessing the links to the Job Description, Guidance and our Ethos and Values.
The client requests no contact from agencies or media sales.
Housing Advice Worker - Housing Advice & Interventions Service
3 Vacancies
Full-time and part-time hours: 37.5 or 18.75 hours per week
We are looking to recruit highly motivated and committed individuals to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives daily.
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We began a new contract with the Ministry of Justice in June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With Single Homeless Project staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed.
We are seeking three individuals to join our team as Housing Advice Workers and deliver housing advice, guidance and support to these clients. Working with clients in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them.
We are looking for candidates who are passionate about working in this sector and with this client group and would encourage applications from those who are also at the beginning of their career path.
To be successful, you will need to demonstrate the following either through direct experience or transferable skills:
- Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification
- Experience of managing complex and difficult situations in relation to vulnerable client group(s).
- Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients.
- An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users.
- Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.
Closing date: 9th February 2022 (at Midnight)
Interviews to be held on: 17th February 2022
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six months.
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
We have an exciting opportunity for Locum Project & Support Workers to join our team who are passionate about ending homelessness based in London. You will join us on a locum basis and in return, you will receive a competitive hourly rate of £11.48 per hour.
Depaul UK helps people around the UK who are homeless, vulnerable and disadvantaged, with a special focus on young people.
We are a homelessness charity with the largest network of emergency accommodation for young people in the UK, making a difference to the lives of thousands of young people each year. We are unique, innovative and very passionate about what we do, working in the very heart of local communities.
The Locum Project & Support Workers role:
You will have a vital role to play in helping us achieve our mission of offering homeless and disadvantaged people the opportunity to fulfil their potential and move towards an independent and positive future.
As one of our Locum Project & Support Workers you will be entered on to a list of locums and be able to accept shifts offered from services across the region.
What we are looking for in our Locum Project & Support Worker:
To be a success in the Locum Project & Support Workers role, you will be able to demonstrate your experience of empowering young people with multiple/complex needs, helping them to become resilient in the face of adversity.
As a confident front-line worker able to think and risk assess on your feet, you will show us that you can effectively communicate with a variety of people, make quality assessments of the needs of young people and quickly assimilate yourself in to any team.
We are looking for Locum Project & Support Workers who have experience of working with young people with complex needs that include: chaotic lifestyles, substance misuse, mental & physical health needs and learning difficulties etc.
In addition, we are looking for people who have experience working in a homelessness and or housing environment and are aligned to our values.
If this sounds like the perfect opportunity for you and you’d like to become one of our Locum Project & Support Workers then please click ‘apply’ today – don’t miss out, we’d love to hear from you!
Closing Date for applications: Thursday 03 February 2022 at 23:59
An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.
Please note we do not accept CVs and we kindly request no contact from recruitment agencies.
Closing Date on Evolve website is 28 February 2022 at 23:59pm
We are looking for individuals who can work up to four ten hour shifts a week over a variety of nights. The pattern is a rotational 4 shifts on/4 shifts off.
Benefits: Competitive salary, comprehensive training, 26 days holiday per annum rising to 31 days with service, occupational sick pay, contributory group pension scheme, free life assurance and medical cash plan
About the Role
This is an exciting opportunity to become part of the Evolve Housing + Support team. We operate homeless hostels and supported housing projects across five London Boroughs and our staff are essential in ensuring customers receive the highest quality Service.
All of our projects operate over 24 hours a day, seven days a week including weekends and bank holidays. Our Night Concierge Workers form a key part of us delivering safe and secure accommodation for vulnerable customers with complex needs. This is a rewarding and challenging role.
Our Night Concierge colleagues work within projects that provide accommodation delivering a high quality and responsive night service to Evolve Housing + Support customers and the community.
The role is varied, not only providing an essential front-of-house presence to our customers, but also carrying out health & safety checks and dealing with queries and complaints as they arise overnight.
Evolve Housing + Support is committed to providing an outstanding service to our customers and communities and our concierge teams are an integral part of our service.
Right to work information must be provided and any offer of employment will be subject to satisfactory Disclosure and Barring Service check.
About You
You will have:
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Empathy towards vulnerable and homeless people and a passion to want to provide safe and secure accommodation to those most vulnerable in society.
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A positive and dynamic attitude to working at times in a challenging environment.
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Understanding of what delivering excellent customer service is
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Excellent communication skills required for shift handovers and email correspondence
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IT skills to log information on our customer database
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Ability to accurately recall and record information on incidents that occur for example medical emergencies, anti-social behaviour
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Awareness of Health and Safety to complete building safety checks and led on fire safety
About Evolve Housing + Support
Evolve Housing + Support work in the London Boroughs of Bromley, Croydon, Lambeth, Merton and the Royal Borough of Kensington and Chelsea. We are the third largest provider of homelessness accommodation in London and work with people of all ages, providing housing, support and guidance to empower them towards independent living and to building a better life.
Your application
Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.
There are 4 questions as part of the application process and an up-to-date CV is also required. Please read the job description and person specification prior to submitting your application. We look forward to hearing from you!
Closing date: 30th January 2022
Interview date: 10th February 2022
Do you want to end homelessness and make a positive difference to people's lives?
Are you highly motivated and looking for a challenge?
Do you want to use your excellent people skills to support people to move away from homelessness?
Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.
Our Brent Reach floating support service is supporting people to sustain their accommodation and achieve their aspirations. Brent Reach are looking for applications from people new to the homelessness sector and / or experienced case workers.
The Assistant Support Worker role would suit:
- People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
- People with experience of face to face or customer service work.
- An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
- People with experience of supporting and motivating people to engage with health services, employment, training and education.
- People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
- Those with strong administration experience who would like to work to support a key front line homelessness service.
The Support Worker role would suit:
- People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
- People with experience of face to face or customer service work.
- An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
- People with experience of supporting and motivating people to engage with health services, employment, training and education.
- People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
- People who have a good understanding of how to work as team, and share their knowledge and good practice with their colleagues, students and volunteers
- Those with strong administration experience who would like to work to support a key front line homelessness service.
You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK.
Successful candidates will demonstrate:
- The ability to provide a flexible and responsive service to people with rough sleeper histories.
- Excellent communication, organisation and creative problem-solving skills.
- Commitment to working within the homelessness sector to support people to lead fulfilling lives.
- Creating and working through action plans and be strongly outcome focuses.
- The ability to follow instructions, manage and mitigate risk.
- The ability to use IT systems to communicate and record your work.
- Strong time management skills.
- Be confident in working autonomously as well as within a team, the role with involve office work and in the community.
As well as a great working environment we can also offer:
- Support and training to develop your skills.
- Learning & Development opportunities including (Tuition Aid & Management Training)
- 6.5% employer contribution to pension (and 1.5 employee contribution)
- Flexible working
- 29 days annual leave
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Recruiting for a Floating Support Worker to join our Service Teddington!
GBP 22,568 per annum, working 37.5 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
Floating Support Team provide time limited support to people living with complex Mental Health Conditions, who hold their own tenancy agreements and live within a geographical area. Floating Support Team give practical support to help people sustain their tenancy, stay well, exercise choice and control in their care and lives and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Floating Support Team will work closely with our agencies to ensure young people maintain their tenancies successfully long term. As a Senior Floating Support Worker you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of their customer case load. This also includes coaching and guiding the team with complex cases. This role will hold line management responsibilities for 2 to 3 support workers.
Key Responsibilities:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Complete case work management with staff, providing guidance and coaching to the team with complex cases.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
Person Specification:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Able to work alone with good initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement when under pressure
Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent.
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- Experience in Mental Health
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Closing Date: Sunday 30th January 2022
Interview Date: Monday 14th February 2022
At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to deliver high quality, effective services to vulnerable people.
We are looking for an enthusiastic Assistant Support Worker to join the team at Martha Jones House, our 50 bed hostel in Vauxhall. Martha Jones House works in partnership with South London and Maudsley NHS Mental Health Trust to deliver the ‘Psychology in Hostels’ service, adopting a trauma informed approach to working with vulnerable people with complex needs. Clinical psychologists provide advice, support and expertise to staff and residents to create a ‘psychologically informed environment’.
This is a fantastic opportunity for someone who is keen to develop their knowledge and skills and play a role in shaping the provision of our support work. Ideally you will have some knowledge and/or experience of working with homeless or vulnerable people with support needs, however, we will consider career people with transferable knowledge and skills.
You will be supported and trained to use your communication and creative problem-solving skills and will receive regular supervision to both guide your work and encourage and facilitate your personal development.
This is an extremely rewarding role that requires you to support our service users to view their stay in a hostel as temporary, to encourage them to become more independent and self-sufficient.
You will be:
- organised in your work
- good at communicating and problem solving
- competent at using a computer and software packages
- committed to developing your knowledge and skills
- responsive and flexible to the needs of the team and the clients
You will work morning, mid and late shifts during the week and the weekend.
As well as a great working environment, we also offer:
- Support to develop your case working skills and specialist knowledge.
- 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and role-specific training.
- 29 days holiday and 8 paid bank holidays.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Closing date: Monday 24 January
Interview date: Friday 4 and Monday 7 February
At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.
We are recruiting an Assistant Support Worker for our Waterloo Project, a 19 bed-space hostel close to London’s Southbank, where we support clients to make positive changes in their lives and move on to more independent and longer-term accommodation. The Waterloo Project works in partnership with South London and Maudsley NHS Mental Health Trust to deliver the ‘Psychology in Hostels’ service. The Waterloo Project was one of the first hostels in the UK to implement this model adopting a trauma informed approach to working with vulnerable people with complex needs. Clinical psychologists provide advice, support and expertise to staff and residents to create a ‘psychologically informed environment’.
Our Assistant Support Workers play a pivotal part in our inspiring work, helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives.
With the help of our experienced colleagues, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision to both guide your work and encourage and facilitate your personal development.
This is an extremely rewarding role that requires you to support our service users to view their stay in a hostel as temporary, to encourage them to become more independent and self-sufficient. Ideally you will have some knowledge and/or experience of working with homeless or vulnerable people with support needs, however, we will consider career changers or graduates with transferable knowledge and skills.
You will work in a hostel, where you will be expected to be flexible as you will be needed to cover morning, middle and late shifts during the week and the weekend.
As an Assistant Support Worker you will:
- Support our service users with practical tasks that will enable them to sustain their hostel accommodation.
- Assist senior staff to manage the health and safety of the hostel.
- Support links with community programmes and resources.
- Ensure that all paperwork is completed and work is recorded and monitored.
And have:
- A commitment to providing a high standard of service.
- Excellent communication skills.
- Honesty, reliability and a mature and thoughtful approach to equal opportunities and diversity in service provision.
- The ability to learn and an enthusiasm for training and acquiring new skills.
As well as a great working environment, we also offer:
- Support to develop your case working skills and specialist knowledge.
- 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and role-specific training.
- 29 days holiday and 8 paid bank holidays.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Closing date: 30 January 2022
Interview date: 11 February 2022
Do you want to end homelessness and make a positive difference to people's lives?
Are you highly motivated and looking for a challenge?
Do you want to use your excellent people skills to support people to move away from homelessness?
Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.
Our Brent Reach floating support service is supporting people to sustain their accommodation and achieve their aspirations. Brent Reach are looking for applications from people new to the homelessness sector and / or experienced case workers.
The Assistant Support Worker role would suit:
- People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
- People with experience of face to face or customer service work.
- An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
- People with experience of supporting and motivating people to engage with health services, employment, training and education.
- People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
- Those with strong administration experience who would like to work to support a key front line homelessness service.
The Support Worker role would suit:
- People interested in working with people with rough sleeping histories or at risk of homelessness sustaining their tenancies.
- People with experience of face to face or customer service work.
- An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
- People with experience of supporting and motivating people to engage with health services, employment, training and education.
- People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
- People who have a good understanding of how to work as team, and share their knowledge and good practice with their colleagues, students and volunteers
- Those with strong administration experience who would like to work to support a key front line homelessness service.
You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK.
Successful candidates will demonstrate:
- The ability to provide a flexible and responsive service to people with rough sleeper histories.
- Excellent communication, organisation and creative problem-solving skills.
- Commitment to working within the homelessness sector to support people to lead fulfilling lives.
- Creating and working through action plans and be strongly outcome focuses.
- The ability to follow instructions, manage and mitigate risk.
- The ability to use IT systems to communicate and record your work.
- Strong time management skills.
- Be confident in working autonomously as well as within a team, the role with involve office work and in the community.
As well as a great working environment we can also offer:
- Support and training to develop your skills.
- Learning & Development opportunities including (Tuition Aid & Management Training)
- 6.5% employer contribution to pension (and 1.5 employee contribution)
- Flexible working
- 29 days annual leave
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Chain of Hope is an international medical charity that provides treatment for children suffering from life threatening heart disease in developing countries. In addition to this, Chain of Hope is developing cardiac services overseas through training and building infrastructure and providing vital medical equipment.
We are looking for an enthusiastic and talented Donor Care Assistant to join our successful and exciting team, who is passionate about Chain of Hope’s cause and eager to grow our reach and help raise further funds to continue our work.
This post is part time. A degree of flexibility is expected on both sides, as there may be times when work takes you outside of these hours (especially when working on events) and there is also an understanding that when necessary, you may need to work earlier or later. This will be accommodated wherever possible.
Key Areas and Responsibilities
This role will allow Chain of Hope to deliver excellent service to donors and prospective supporters to build strong and loyal relationships through written and verbal communication, efficient administration of donations and maintenance of accurate database records.
- To be the primary member of the team to deal with donation administration and donor queries
- Responsible for ensuring that data for all income is recorded into our in-house database (ThankQ) ensuring we maintain data integrity by achieving a high level of attention to detail
- To maximise on Gift Aid opportunities and to record accurately on the database
- Prepare quarterly Gift Aid claims in preparation for submission to HMRC
- To write and send thank you letters and other stakeholder correspondence
- Monthly income reconciliation in collaboration with the finance manager
- Screening phone calls and handling enquiries
- To assist at fundraising events (occasional evenings and weekends)
- To be compliant with Institute of Fundraising Code of Practice
- To undertake a range of general administrative tasks, as required
- To be able to work under own initiative, instruction from others and as part of a team.
- Adhere to the charity’s ‘Know Your Donor’ policy
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the post.
Skills and Experience
Essential
- Strong organisation skills and attention to detail
- Strong administrative experience in an office environment
- Providing excellent customer service to a broad supporter base
- Good knowledge of Microsoft Office (Word, Excel PowerPoint and Outlook)
- Ability to work successfully in a team environment
- High standard of written and verbal communication skills
- Database experience
- Efficiently manage your time to ensure deadlines are met
- Ability to work pro-actively and flexibly
Desirable
- Degree or equivalent is desirable
- Previous experience of supporting a busy fundraising and/or events team
- Previous Gift Aid experience
- Experience/ambition to work in the not-for-profit sector
Please send completed CV and Cover Letter to Lucy Ossack
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Sufra NW London is a Community Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable.
As a partner of the government’s Kickstart scheme, we are offering 7 six-month paid job placements within the Organisation. If you're between 16 to 24 years old and in receipt of benefits, this could be just what you need to start your career in the charity sector.
Ever wondered what it means to work at a Food Bank? Well, this is your chance. We have a unique and exciting opportunity for a young person interested in gaining first-hand experience working on the frontlines of a fast-paced, guest facing charity.
The successful post holder will support the Community Chef to effectively deliver our kitchen operations and high-quality food services. You will gain experience in providing nutritionally balanced and well-presented meals to hundreds of vulnerable guests daily, catering for community events and assist with delivering educational cooking courses. This is an exciting opportunity for a young person interested in entering the field of catering and hospitality.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends when necessary. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
This role is based in our main premises in Stonebridge.
To apply for this role, you must not be in employment or education and must be in receipt of Universal Credit benefit, as you will need to be referred by a work coach.
If you are in receipt of Universal Credit, please talk to your DWP work coach to refer you to this role. Our organisation Kickstart ID is: KSADC4F203.
You will be required to provide the following documents:
- A CV and a short Covering Letter that is no more than 2 pages long.
- A completed Equal Opportunities Form, which can be downloaded here.
DEADLINE FOR APPLICATIONS: Sunday 6th February
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The client requests no contact from agencies or media sales.