Assistant membership development coordinator jobs
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Title: Supporter Engagement Assistant
Reports to: Supporter Engagement Coordinator
Hours of Work: Both Full time and part time hours available (21 – 35 hours per week)
Salary: £23,853 per annum, FTE
Based: Bristol – Office base at County Gates, BS3 2JH
About Us
We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.
About You and The Role
At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Assistant to support our regional team. This role focuses on providing excellent stewardship for supporters and former patients across the communities we serve. It also calls for real passion – for our cause, for the people we help, and most importantly, for the people who help us save lives.
We’re looking for someone who is dedicated to doing their best, a person who can work independently but can collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Whilst having experience of working with a charity would be beneficial, it is not essential. The successful candidate will have great customer service and communication skills as well as the ability to manage and develop projects. This role may suit a career changer who can demonstrate transferable skills.
GWAAC is a great cause to fundraise for, we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.
You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.
Closing date: 9am on Friday 10th July 2026
N.B. Applications may close prior to the deadline if sufficient high-quality applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.
Please contact us if you require reasonable adjustments.
No agencies please.
JOB TITLE:
Fundraising & Partnerships Manager
RESPONSIBLE TO:
Director of Fundraising
LOCATION:
Home based
DURATION:
30-35 Hours Per Week - Permanent
SALARY/GRADE:
Grade 6.4 (£36,043) PA FTE
KEY WORKING RELATIONSHIPS
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Fundraising Team
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Nation Directors
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Public Affairs and Communications Team
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Membership Team
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Donors, Volunteers and families
ABOUT YOU
You will have proven experience in fundraising, business development, or partnership management, with a track record of generating income and building strong external relationships. Ideally, you will have experience developing fundraising plans, pipelines, or income streams from an early stage, and will be comfortable working in an environment where processes, opportunities, and supporter journeys are still evolving.
You will be confident identifying and pursuing new opportunities, developing compelling proposals and cases for support, and managing relationships with a wide range of stakeholders, including corporate partners, community fundraisers, volunteers, and individual supporters.
We are looking for someone who is proactive, self-motivated, and creative, with strong communication and relationship-building skills. You should be comfortable working independently while also collaborating effectively with colleagues across fundraising, marketing, and operational teams.
Most importantly, you will be motivated by the opportunity to help grow sustainable income that supports children, young people, and families across the UK.
PURPOSE OF THE ROLE
We are looking for a confident, ambitious, and entrepreneurial Fundraising Manager to help grow sustainable income for Adoption UK by building and developing strong relationships with corporate partners, supporters, volunteers, and local communities.
This is an exciting opportunity for someone who enjoys creating fundraising plans from the ground up, developing new partnerships, and turning ideas into sustainable income. The role is ideally suited to someone who thrives in a developing fundraising environment and is motivated by the opportunity to shape and grow underdeveloped income streams into long-term success.
This is an opportunity to help shape the development of a strategic and sustainable approach to fundraising, while continuing to deliver hands-on income across a diverse portfolio.
MAIN DUTIES AND RESPONSIBILITIES
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Supported by the Director of Fundraising, take ownership of developing, delivering and monitoring fundraising events and activities in line with our fundraising strategy.
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Lead on key income streams to maximise net income and develop sustainable income streams for short, medium and long-term growth.
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Monitor and evaluate progress against plans using management information and budgets to produce reports and forecasts as required
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Deliver effective supporter journeys to improve supporter experience, retention, and long-term engagement.
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Work alongside the Director of Fundraising to develop and implement processes and policies.
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Grow and diversify income across corporate partnerships, community fundraising, events, individual giving and digital activity.
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Develop compelling proposals and pitches for corporate partners, clearly articulating social value, impact and return on investment.
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Build and manage a strong corporate prospect pipeline using research, data and structured follow-up to convert opportunities. Identify opportunities to sponsor projects and activities.
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Collaborate with marketing colleagues to develop assets and digital campaigns to support fundraising appeals and events.
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Work with all Adoption UK teams to support local fundraising activities in each of the four nations including membership and community teams.
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To ensure good working practices in line with Equality and Diversity policies and a pro-active approach is taken to equality, diversity and inclusion issues.
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In compliance with the Code of Conduct, demonstrate high standards of personal conduct, courtesy and integrity.
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Ensure full compliance with Adoption UK’s Safeguarding policies and procedures, reporting concerns in line with internal policies.
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Any other duty as required by the line manager commensurate with the post.
Person Specification criteria
Knowledge And Experience
- Experience of a fundraising, marketing, or event management role (E)
- Experience of delivering multiple projects on time and to budget (E)
- Ability to devise operational plans and deliver them effectively, and proven experience of planning and managing income generating activities and events (E)
Qualificationsand Education
- Professional fundraising qualifications (D)
- Marketing qualifications (D)
- Event Management qualifications (D)
- CIOF Diploma in Fundraising Management/equivalent professional experience/membership of CIOF (D)
Skills and Abilities
- Delivers high quality work with minimal supervision and direction (E)
- Able to demonstrate excellent written and verbal communication skills, be competent with Microsoft Office (E)
- Ability to assimilate and analyze financial and statistical information, including budget monitoring, management, and financial control (E)
- An exceptional administrator and coordinator with excellent organisation and writing skills (E)
- Communicate, engage and secure positive external relationships with stakeholders and supporters (E)
- Has the capacity to deal with complex issues and is good at problem solving (D)
- Self-starter, used to working to deadlines and delivering against KPIs (E)
- Able to work communicate and engage with internal senior stakeholders effectively (E)
Accountability
- Developing fundraising opportunities (E)
- Event administration (D)
- Stewardship and relationship management (E)
- Contribute to departmental strategic goals, in liaison with the Director of Fundraising (E)
Behaviours
- Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
- Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
- Contributes to an open and honest culture
- Encourages challenge and creativity, transparency and consistency.
- Leads by example.
- Offers outstanding service to members.
- Promotes cross functional team working, sharing skills and knowledge
- Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
- Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
- Takes pride in own development, committed to achieving high standards and agreed objectives.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.