3 Assistant retail manager jobs in Bury, Greater Manchester
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We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.
You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.
This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.
What you’ll do:
·Process customer orders accurately and coordinate fulfilment and invoicing.
·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.
·Investigate and help resolve order, product and delivery issues.
·Maintain accurate sales, purchasing, stock and customer records.
·Monitor stock levels and support relationships with key suppliers.
·Prepare quotations and respond to sales enquiries.
·Support new and existing customer accounts and maintain database records.
·Assist schools using the WOW Travel Tracker platform and other digital products.
·Support the delivery of engagement and evaluation activities, including our annual design competition.
·Help coordinate outreach events and tender submissions.
·Provide general administrative support, including taking minutes at quarterly board meetings.
What we’re looking for:
·Experience of providing administrative, customer-service or operational support.
·Experience of responding to enquiries by telephone and email.
·Experience of supporting sales activity, such as preparing quotations or processing orders.
·Strong organisational skills and the ability to manage competing priorities.
·Clear and professional written and verbal communication skills.
·Accuracy and close attention to detail.
·Confidence using CRM systems and Microsoft Office or equivalent workplace software.
·A practical approach to solving routine problems and knowing when to escalate an issue.
·The ability to work independently and collaboratively.
·A helpful, professional and customer-focused approach.
·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 30/09/2026 (11:59 PM)
Interviews: 08/10/2026 – 09/10/2026
Registered Charity
101 - 500
Our mission is to achieve a better walking environment and inspire people to walk more.
The client requests no contact from agencies or media sales.
Thank you!
0 hour sessional contract
£12.71 per hour
Location: Stockton Heath, London Road
Benefits include but not limited to:
-36 days' annual leave [full time roles only], inclusive of flexible bank holidays, increasing with length of service
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
About the role:
This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Stockton Heath shop, supporting the shop manager & team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to be flexible including some weekends.
We're looking for a friendly, enthusiastic and reliable Shop Assistant with the ability to deliver excellent customer service, support volunteers and help maximise shop income through the sale of donated goods, driving improvements that strengthen the shop's performance and community impact.
Key Skills and Competencies
The required skills and competencies for this role are:
-Passionate about delivering excellent customer service and creating a welcoming environment for customers and donors.
-Able to work effectively as part of a team, supporting colleagues and volunteers to achieve shared objectives.
-Organised and dependable, with the ability to manage a variety of shop floor and stockroom tasks in a busy environment.
-Retail experience, and a “can do”, positive approach
-Good IT skills
It would also be an advantage if you have any of the following skills and competencies:
-Previous experience in a retail, charity retail or customer-facing environment.
-Experience handling cash, operating tills and maintaining accurate records.
-Knowledge of visual merchandising, stock presentation and identifying opportunities to increase sales and donations.
-Full driving licence and access to a vehicle
-Experience of working with volunteers
Closing date: Midnight on 16/09/26
Interviews: Dates TBC
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
IN2
Thank you!
Summary
Please note: For full details and how to apply please view the Recruitment with the link provided.
Individual giving
- Achieve a personal income target from small to mid-level donors including through our supporter scheme, campaigns and POS donations
- Take responsibility for HOME’s low to mid-level supporter programme, ensuring strong stewardship and donor retention, and consistent delivery of supporter scheme benefits, including a year-round programme of events – supported administratively by the Development Assistant
- Deliver consistent recruitment and upgrade activity for the programme, supported administratively by the Development Assistant and making use of automation
- Be responsible for delivering donation campaigns, including planning, writing copy and training the Customer Service Team (CST) in making the ask. Collaborate with the Marketing Team to promote campaigns on social media and by email
- Take ownership of HOME’s legacy scheme, including promotion and stewardship
- Research potential donors and work with the wider team in delivering the strategy for recruiting them
- Work closely with the Development Assistant and the Marketing Team to oversee all supporter communications, including scheduling and writing content
Benefits: 25 days plus bank holidays, option to purchase additional leave, birthday day off, employee assistnance scheme, discounted theatre tickets when available, limted home working, flexible working requests, and more.
The client requests no contact from agencies or media sales.