Assistant shop manager hours jobs in Birmingham, west midlands
Salary: £37,739.41 per annum plus a company car
Location: Home based with regular travel to Shelter shops across East Scotland
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Tuesday the 6th of January at 11:30pm
At Shelter Scotland, we believe home is everything. Every day, thousands of people are devastated by the housing emergency — and we’re here to fight it. Our shops play a vital role in raising funds to support our frontline services and campaigns, while also connecting us with communities across Scotland.
We’re now looking for a dynamic and motivated leader to join our Retail team as Assistant Area Manager (East Scotland). In this role, you’ll help ensure our shops are safe, welcoming, and thriving spaces that inspire donations, volunteering, and sales — all contributing to Shelter’s mission of defending the right to a safe home.
About the role
This role supports the Area Manager to ensure shops across the area are safe, welcoming and thriving. You’ll represent Shelter in the community, creating positive experiences for customers, donors and volunteers while maximising Gift Aid and encouraging ongoing support.
You’ll help to oversee shop operations – from pricing and stock rotation to displays and local income-generating events, along with playing a key part in recruiting, developing and guiding Community Shop Managers.
Financial responsibility is central, following procedures, reviewing shop accounts and supporting managers to identify opportunities and reduce costs. Success means helping shops meet and exceed targets, increasing Shelter’s contribution and ensuring vibrant, well-run shops that maximise impact.
About you
We’re looking for an experienced leader who can inspire and motivate teams to deliver outstanding results. You’ll thrive in a varied role, bringing energy and creativity to shop environments, helping teams attract customers and donors, and deepening their knowledge of Shelter’s mission. With strong influencing skills, you’ll train, develop and empower people to run successful shops that raise vital funds.
To succeed, you’ll need experience managing staff or volunteers, delivering excellent customer service, overseeing multiple sites and working with budgets. You’ll also be enterprising and innovative, with the ability to engage communities and have knowledge of charity retail and how to grow sales.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside and report into the Area Manager, along with the Community Shop Managers of the shops you will be helping to oversee.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Thank you!
About The Migraine Trust
The Migraine Trust is dedicated to helping people affected by migraine. We are the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research.
One in seven people in the UK live with migraine, and this complex and debilitating neurological disorder significantly affects their lives. We have been leading and bringing the migraine community together to change this since 1965.
Every year we support millions of people through our website and support services on all aspects of migraine and for help in managing it at work, in education, and in accessing healthcare. We campaign for increased awareness and understanding of migraine, and national policy change to improve the lives of people who get it. We have funded over 140 medical research projects and hold an international symposium every two years to bring together the world’s leading experts on migraine.
About the role
We're looking for a proactive and organised Communications Assistant to support the delivery of our communications activity across digital channels, media, and campaigns. You’ll play an important role in helping us engage people affected by migraine, amplify our voice, and raise awareness of our impact.
Working as part of our small team, you’ll have the opportunity to support activities across the charity including our fundraising, promoting our support services and helping tackle misunderstanding about what it means to live with migraine. We’re looking for an organised person with good writing skills and the ability to manage a varied workload. You’ll have the opportunity to learn about different aspects of communications and get involved in a wide range of projects. You will have demonstratable knowledge or experience of working in communications.
Key responsibilities
-
Take an active role in the planning, creation and scheduling of engaging content for our social media, website and email newsletters
-
Create images and edit videos using programmes such as Canva
-
Monitor and respond to enquiries via social and email inboxes
-
Help keep our website up to date
-
Assist with planning and delivering awareness campaigns
-
Support media and press activity including updating press lists
-
Help collect and share stories from people with lived experience of migraine
-
Keep our database up to date assisting with the management of records
-
Support with the creation of publications and other materials
-
Work closely with teams including Fundraising to support activity across the organisation
-
Track performance data including website and social media and prepare reports when required
-
Provide administrative support to the Communications Team where needed
Person Specification
Essential
-
Excellent writing skills
-
Creative with an eye for design to create engaging content for diverse audiences and platforms, including social media, website and newsletters
-
Experience of growing and improving a professional social media account
-
Familiarity with digital communications including website content, social media and email creation
-
Good attention to detail and organisational skills
-
A proactive, flexible attitude and willingness to learn
-
Interest in health, disability, or nonprofit communications
-
Able to manage a varied workload and meet deadlines
Desirable
-
Experience using a website CMS (e.g. WordPress)
-
Experience of adhering to brand guidelines
-
Experience with basic video editing
-
Familiarity with tools like Canva, Buffer/Hootsuite, Mailchimp or similar
-
Competency with working with a database
-
Experience working with people with lived experience or patient communities
If you wish to apply, please submit your current CV and cover letter by 5pm on Friday 23rd January. Interviews will be week commencing 2nd February. When writing your cover letter, please ensure that you provide specific examples to demonstrate your competencies, achievements and skills addressing the specific criteria set out.
Registered Charity
11 - 20
We work to improve the care and treatment that people with migraine get when accessing healthcare, in the workplace and in everyday life.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have what it takes to be part of the Walking With The Wounded team? We have a fantastic opportunity for a Financial Controller with experience of running the day-to-day financial operations of a dynamic charity. We are an ambitious charity with ambitious goals that needs a Financial Controller to support the charity in achieving these goals. If your attitude matches this, you will find a perfect home within our Finance team.
This is a broad role that will include a wide range of responsibilities. The Financial Controller is responsible for managing the daily and weekly tasks of the Finance team, as well as periodic tasks that are less frequent. These tasks include (but are not restricted to) all aspects of bank and cash, raising of invoices, generating BACS payments, all Finance input into payroll, VAT returns, Gift Aid claims and response to ad hoc queries from our front-line staff. The Financial Controller managers one Finance Assistant and reports into the Head of Finance. The Head of Finance leads on budget setting, forecasting and monthly / quarterly / annual reporting, and the Financial Controller will support where needed. The Financial Controller will also be the lead contact with external auditors following year end.
The tasks outlined here and in the job description will not remain static and can be tailored to the experience of the successful applicant, therefore this role is ideal for someone who is looking for a challenge and to develop their skills in a supportive and dynamic environment.
For an informal discussion please contact Marc Brady, Head of Finance.
Registered Charity
51 - 100
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
The client requests no contact from agencies or media sales.
Thank you!
We’re excited to share a new opportunity to join our small, dynamic team and help ensure our administrative processes run smoothly. As the first point of contact for general enquiries, you’ll bring excellent customer service skills and a warm, professional approach to communicating by phone and email.
In this Administrator role, you’ll play an important part in supporting our Finance and Operations teams, while also lending a hand across the wider organisation whenever needed. You’ll be joining a supportive, collaborative environment where your contribution truly makes a difference to those affected by cleft.
This position is ideal for someone who is highly organised, proactive, and enjoys variety in their work. If you’re looking for a role where you can make a positive impact while working with a friendly team, we’d love to hear from you!
The client requests no contact from agencies or media sales.