Assistant shop manager hours jobs in Birmingham, west midlands
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Permanent
16 hours over 2 days to include Sundays and Bank Holidays
£10,681.08
Location: Castle Bromwich
Benefits include but not limited to:
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Castle Bromwich shop, supporting the shop manager to manage the team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 2 days to work Sundays and bank holidays.
We're looking for a passionate and motivated Assistant Manager with the ability to lead people, grow a volunteer team and assist the shop manager to drive shop profits, driving improvements that strengthen the shop's performance and community impact.
Key Skills and Competencies:
The required skills and competencies for this role are:
-Retail or similar supervisory experience,
-Excellent people and customer service skills
-Good IT skills
-Experience of cash handling and basic understanding of performing to income and expenditure budgets
-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager
It would also be an advantage if you have any of the following skills and competencies:
-Full driving licence and access to a vehicle
-Experience of supervising volunteers
-Understanding of the charity retail sector
Closing date: Monday 31st August 2026.
Interviews: Date to be confirmed.
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
Thank you!
Contract Type: Maternity Cover 12 months (preferably starting on the 1st December 2026)
Hours: Full Time, 35 hours per week (open to 4 days a week)
Location: Any of our King's Trust offices (flexible working with a minimum of 2 days in the office)
Interviews: 10th and 11th September 2026
We’re looking for a highly proactive and driven team player to work at the heart of our senior fundraising and marketing team, helping us shape and deliver our biggest strategic priorities.
In this fast-paced, people and project focused role, you’ll manage priority projects, strategic plans, and department-wide reporting—keeping everything on track and making complex projects simple, clear, and actionable.
You’ll be the glue that holds everything together, ensuring the team stays aligned through management reporting, leadership meetings, and internal communications. If you love bringing structure to projects, juggling competing deadlines, and making an impact, this role is for you!
This is a fantastic opportunity to work closely with senior leaders, gain deep insight into every corner of our fundraising and marketing team, and play a key role in delivering our mission.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Fundraising Planning Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Fundraising Planning Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.