Assistant shop manager hours jobs in Waltham forest, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.
About the role
- Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
- Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
- Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
- Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
- Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
- Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
- Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
- Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
- Promote the charity’s mission in the local community and support local fundraising and promotional activities.
About you
- Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
- Experience supervising, supporting, or closely working with volunteers or staff.
- Experience of targets and understanding how shop income supports charitable services.
- Strong organisational skills and ability to prioritise in a busy environment.
- Confident communicator who can motivate and encourage others.
- Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
- Positive, proactive, and flexible, with a hands-on approach to shop work.
- Able to work on a Rota including weekends and occasional bank holidays.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are looking for a Weekend Assistant to join our Hornsey shop team. You will help the shop run smoothly, provide an excellent experience for customers and donors, and support our fundraising targets. This is a responsible role where you will take ownership of the shop on shift, help drive shop performance, and ensure income is maximised while delivering excellent customer service.
About the role
- Take responsibility for the safe opening and closing of the shop during your shifts (keyholder duties, with full training provided).
- Deliver friendly, inclusive, and professional customer service to everyone visiting or donating.
- Play an active role in maximising shop income and sales so the charity can continue delivering its services.
- Process donations: sort, quality-check, price, and merchandise stock to maximise sales.
- Maintain high standards of cleanliness, presentation, and visual merchandising on the shop floor.
- Operate the till, handle cash, and follow agreed procedures.
- Support and work alongside volunteers, helping them feel welcomed, valued, and confident.
- Help maintain a safe, welcoming, and inclusive environment in line with the charity’s policies and values.
About you
- Experience in retail, customer service, or a similar role (paid or voluntary).
- Confident, friendly, and customer-focused approach.
- Reliable and able to take responsibility when on duty.
- Organised, with good attention to detail.
- A team player, happy to support volunteers.
- Physically able to move and handle donations safely.
Wandsworth Community Transport (WCT)
Contract length - Six months initially
• Based in Balham, London SW12 9PZ (on site).
• Part-time Hours: 20 per week (flexibility required).
• Salary: £30,000 + (pro-rata)
• Closing Date: 14th March 2026.
We are seeking a Passenger Services Administrator to work in our busy office, taking bookings, processing financial and membership data, organising schedules and promoting our services across Wandsworth.
You will work closely with our close knit-team of staff, drivers, volunteers, and community partners to ensure our services continue to thrive and adapt to the changing needs of the community.
This is a varied and rewarding role with a lot of potential to develop for the right candidate.
Job Description
Key areas of responsibility:
1. Be the front of house first contact for telephone, in person and email enquiries.
2. Take minibus and passenger bookings for outings and shopping, using our bespoke CTX software.
3. Maintain operational records and statistics relating to all vehicle hirings and ensure that all mileage is accounted for.
4. Update financial records and prepare invoices using Sage Accounts, process petty cash and take money to the bank.
5. Organise the schedules for drivers and volunteers.
6. Produce newsletters and publicity materials.
7. Participate in fundraising and publicity events. This may include evening and weekend work for which time off in lieu would be granted.
8. Attend and take part in staff meetings and evening Management Committee meetings, giving reports if required.
9. Any other duties commensurate with the grading of the post as directed by the Deputy Director, CEO or Management Committee.
10. Demonstrate a commitment to WCT’s Equal Opportunities and Diversity Policy.
About Wandsworth Community Transport
Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.
Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
We also deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.
To Apply
Click on the link to request the full application pack
The client requests no contact from agencies or media sales.
This is an exciting role in our committed policy team leading the fight to end child poverty in the UK. The government has just published a UK wide cross-government child poverty strategy, and made some historic commitments to reduce child poverty including scrapping the two-child limit and expanding free school meals in England. However, there is more to do, and this is a great time to join CPAG as we look to monitor the impact of these changes and influence policy makers and parliamentarians to ensure child poverty is high up the agenda.
We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.
In addition, in a senior policy officer we are looking for someone to take a lead role in developing CPAG’s policy and research programme, including leading the delivery of research projects, helping to shape our press and campaigns work, and contributing to the development of future projects including fundraising.
You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements, including considering part time hours. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
Please note we are recruiting for one person with the right fit at either the policy officer or senior policy officer level.
For more information about this post and to apply download the (Senior) Policy Officer job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
Closing date for applications: Monday 16 March (midnight)
Interviews will be held in London w/c 23 March.
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.