Assistant shop manager hours volunteer roles

Could you support your local PDSA shop - and help us care for the pets of people in need?

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.

Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise. 

There are many different ways you can help and even a couple of hours a week will make a difference.

As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.

What skills do I need?

• Are you a team player?
• Do you enjoy building relationships with people?
• Will you go the extra mile when it comes to customer service?

If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We can offer you the chance to:

• Develop fantastic retail skills for your CV
• Work flexible hours that suit you.
• Make new friends.
• Gain a qualification (if you meet the requirements)

We’re looking for people who are:

• Friendly
• Enjoy working as part of a team and with the public.
• Want to develop customer service skills.
• At least 18 years old.

Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

To apply for this role please visit Volunteering with PDSA - PDSA

Job description

We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

We have a fantastic opportunity for you to expand and develop your retail skills within a charity environment and gain work experience, transferable to your CV. This voluntary role is a great way to meet new people, be part of a team, gain self-confidence and be a major part of helping unwanted and abandoned animals in need. You'll be working in a popular shop in Trowbridge's busy The Shires shopping centre. 

We currently need volunteer support in the Trowbridge shop on Fridays and Saturdays, operating the till and engaging with customers. 

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Other daily tasks including cleaning, tidying, dusting and hoovering 

About You

You will be an enthusiastic individual with a love for animals and charity shops. You will be well presented, friendly and enjoy meeting new people. It is vital you are reliable and trustworthy and able to offer a regular set of hours each week to fit with shop needs. Previous retail experience is an advantage but is not essential. There is a manual handling element to the role so this should be considered on application.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes. 

All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18. 

Our shop in picturesque Bradford on Avon is seeking friendly volunteers to engage with customers on the shop floor and assist with behind the scenes tasks. This is a fantastic opportunity for you to expand and develop your retail skills within a charity environment and gain work experience, transferable to your CV. This voluntary role is a great way to meet new people, be part of a team, gain self-confidence and be a major part of helping unwanted and abandoned animals in need. There are plenty of opportunities here to meet your interests and availability. 

We are particularly interested in hearing from people available to volunteer on Tuesdays, Wednesdays, or Thursdays. 

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Other daily tasks including cleaning, tidying, dusting and hoovering

About You

You will be an enthusiastic individual with a love for animals and charity shops. You will be well presented, friendly and enjoy meeting new people. It is vital you are reliable and trustworthy and able to offer a regular set of hours each week to fit with shop needs. Previous retail experience is an advantage but is not essential. There is a manual handling element to the role so this should be considered on application.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes. 

All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18. 

Calling All Book Lovers!

Love books? Want to make a difference in your community? Acorns Children’s Hospice is thrilled to be looking for book assistant volunteers. 

As part of our network of shops across the West Midlands, the Pershore Superstore helps us generate vital funds to support children and their families. By volunteering in our new store, you’ll play a key role in this mission while sharing your passion for books.

Step into a dynamic and exciting environment where no two days are the same!

As a shop volunteer you will.

• Organise and Catalogue books, journals, and other materials to keep our collection well-ordered and accessible.
• Assist Visitors in finding the right books and resources, ensuring they have a great experience.
• Engage with Customers by offering friendly service, answering queries, and creating a welcoming atmosphere.
• Curate and Sort Donations by arranging shelves, selecting featured titles, and helping process new book donations.

Why Volunteer at Acorns?

• Make a difference in your local community by supporting a charity that cares for children and families.
• Meet like-minded book lovers and make new friends.
• Boost your CV by learning new skills and gaining experience.
• Enjoy retail discounts, access free online courses, and take advantage of exciting opportunities to progress into other roles.
• Be part of a supportive team, attend social events, and enjoy rewards through our volunteer recognition schemes.

How Much Time Will It Take?

Our shop is open Monday to Saturday, 9am–6pm, and Sundays, 10am–4pm. You can choose the hours that suit you, but we’d love for you to volunteer at least 3 hours a week.

Full Training Provided
No prior experience is required—just enthusiasm and a love for books! While previous experience is a plus, it's not essential. We’ll provide all the training and support you need to succeed

Join Us Today!
Help us make the new book shop a success and continue to provide vital care for children and their families.

Interested? Pop into our Harborne Superstore or contact us to find out more. We can’t wait to welcome you to the team!

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

Why we want you

Please note: This role is only suitable for applicants aged 18 and over.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Researching valuable and vintage stock.
• Photographing and listing items for the online shop.
• Describing items for online listings .
• Preparing items for postage and dispatch .
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

We have the opportunity for volunteers who have a passion for retail and animals to join the team at our brand new charity shop on George Street in the city centre. This is an exciting time for us and we are looking forward to growing a friendly team in this new retail hub for the charity. There are plenty of roles available to suit your interests and availability. 

The George Street shop is our retail hub as it is also home to our E-Commerce operation. The friendly team working at George Street are happy for potential volunteers to explore the areas that are of interest to them, so if you love researching books or obscure bands, possibly discovering that a donation could raise hundreds for us by being sold online, then perhaps you'd enjoy working within our E-Commerce team!

We are seeking more volunteers to join our bustling George Street team on Tuesdays, Fridays and Saturday afternoons and would love to hear from people who are happy to be serve customers on the till.

Role Profile

Our shop volunteers play an integral role in the day-to-day running of our charity shops and the maximising of sales to support Bath Cats & Dogs Home. Whether you prefer working behind the scenes or on the shop floor in a customer facing role there are plenty of tasks to get involved with.

Your activities could include:

• Assisting and serving customers on the till
• Providing excellent customer service on the shop floor
• Creating attractive displays and assisting with the visual merchandising of the shop
• Receiving donations from the public and promoting our Gift Aid scheme
• Assisting with the processing of donated stock, including sorting, steaming and hanging of items
• Other daily tasks including cleaning, tidying, dusting and hoovering 

About You 

You will be a motivated and enthusiastic individual with a love for animals. Good communication and customer care skills are key to a successful charity shop so the ability to work as part of a team and with the general public is desirable. There is a manual handling element to the role so this should be considered on application. The hours are flexible although we ask for a regular commitment of a few hours each week.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.

Could you support your local PDSA shop - and help us care for the pets of people in need?

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.

Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise. 

There are many different ways you can help and even a couple of hours a week will make a difference.

As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.

What skills do I need?

• Are you a team player?
• Do you enjoy building relationships with people?
• Will you go the extra mile when it comes to customer service?

If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We can offer you the chance to:

• Develop fantastic retail skills for your CV
• Work flexible hours that suit you.
• Make new friends.
• Gain a qualification (if you meet the requirements)

We’re looking for people who are:

• Friendly
• Enjoy working as part of a team and with the public.
• Want to develop customer service skills.
• At least 18 years old.

Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

To apply for this role please visit Volunteering with PDSA - PDSA

Could you support your local PDSA shop - and help us care for the pets of people in need?

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.

Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise. 

There are many different ways you can help and even a couple of hours a week will make a difference.

As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.

What skills do I need?

• Are you a team player?
• Do you enjoy building relationships with people?
• Will you go the extra mile when it comes to customer service?

If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We can offer you the chance to:

• Develop fantastic retail skills for your CV
• Work flexible hours that suit you.
• Make new friends.
• Gain a qualification (if you meet the requirements)

We’re looking for people who are:

• Friendly
• Enjoy working as part of a team and with the public.
• Want to develop customer service skills.
• At least 18 years old.

Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

To apply for this role please visit Volunteering with PDSA - PDSA

Could you support your local PDSA shop - and help us care for the pets of people in need?

Every PDSA shop needs an amazing team of volunteers to make it a success and we’re on the lookout for people to join us.

Our shops raise funds to support our pet 48 hospitals and increase awareness of the work we do to get the nation PetWise. 

There are many different ways you can help and even a couple of hours a week will make a difference.

As a Volunteer Customer Service Assistant in one of our shops, you will be the face of PDSA. You will make sure that our customers receive a warm welcome and help us to achieve our ambition of delivering the best customer service of any UK charity. You will also be helping us to exceed our income targets.

What skills do I need?

• Are you a team player?
• Do you enjoy building relationships with people?
• Will you go the extra mile when it comes to customer service?

If the answer is yes, we’d love to hear from you. We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket. 

We can offer you the chance to:

• Develop fantastic retail skills for your CV
• Work flexible hours that suit you.
• Make new friends.
• Gain a qualification (if you meet the requirements)

We’re looking for people who are:

• Friendly
• Enjoy working as part of a team and with the public.
• Want to develop customer service skills.
• At least 18 years old.

Get in touch today to talk to us about volunteering in one of our stores or by applying online, we’d love to hear from you!

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

To apply for this role please visit Volunteering with PDSA - PDSA

We are a local independent charity supporting older people across Scarborough, Whitby, Filey, Ryedale and the surrounding areas. Our mission is to support people aged 50 and over to live independently, safely and well. Our charity shops raise essential funds to support this work – and volunteers like you are at the heart of it all.

The Role

As a Shop Volunteer, you’ll play a vital role in the day-to-day running of your local Age UK charity shop. Whether you're helping on the shop floor, sorting donations, or creating eye-catching displays, your time and energy will help us support older people in our community.

This is a great opportunity to meet new people, develop retail and customer service skills, and make a real difference in your local area.

Key Responsibilities

Depending on your interests and the shop’s needs, your tasks may include:

• Customer Service: Greeting and serving customers, operating the till, and creating a welcoming environment.

• Stock Handling: Sorting, steaming, pricing and preparing donated items for sale.

• Visual Merchandising: Helping to create attractive window and in-store displays.

• Housekeeping: Ensuring the shop is clean, tidy and safe for everyone.

• Teamwork: Supporting other volunteers and working closely with the Shop Manager.

What We’re Looking For

You don’t need any previous experience – just a positive attitude and a willingness to get stuck in! We’re looking for people who are:

• Friendly and approachable

• Reliable and honest

• Comfortable working as part of a team

• Keen to learn new skills

• Supportive of Age UK’s values and aims

Whether you can spare a couple of hours a week or a few days, your contribution will be greatly appreciated.

What You’ll Gain

Volunteering with us is rewarding in many ways. As a shop volunteer, you can expect:

• A warm, friendly environment with full training provided

• The chance to gain experience in retail and customer service

• New skills to boost your CV or confidence to return to work

• A sense of purpose and the chance to give back to your community

• Regular volunteer socials and recognition for your support

Accessibility and Support

We welcome volunteers from all backgrounds and abilities. If you have specific needs or require adjustments, we will do our best to accommodate them. 

Whether you have a few hours or days to spare, volunteering can be extremely rewarding. From learning new skills to meeting new people we are looking for people who have are fun motivated to learn some new skills.

We are looking for people to cover all areas of our shops including:

- Working on the till
- Sorting and steaming donations
- Styling and merchandising the shop floor
- Listing items on eBay, Vinted and other digital platforms

Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.

We are looking for volunteers for our Waltham Cross shop.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager’s guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.

SKILLS & QUALITIES

 Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.

ABOUT THE FERTILITY FOUNDATION

The Fertility Foundation aims to continue being the leading patient charity across the UK in the provision of IVF funding and support network for those facing fertility challenges at all stages of their journey, providing authoritative information as well as practical and emotional support.

Around 1 in 7 couples today have trouble conceiving, which equates to 3.5 million people in the UK. The prospect of facing any kind of fertility problem is very distressing to live with and many people believe that no one else really understands. For many struggling to conceive being denied access to NHS funding means their hopes of starting a family can seem impossible. We aim to help them navigate this journey through introductions to our support network, assistance with dealing the CCG’s, working on their behalf with clinics and ultimately providing funding.

We understand the assistance needed on an individual’s journey is as unique as they are. We setup The Fertility Foundation based on our overwhelming desire to help as many people as we can to either start or extend their family.

TO APPLY

Please use the link below to complete your application. We would recommend that you read the job description and personal specification below before applying. 

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience

• Develop new skills and boost your CV 

• Meet new people 

• Support your local community 

• Donate your current skills and knowledge 

• Have fun

• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.  

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.    

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.  

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.