Assistant user researcher jobs

About the role

You will play an important part in a small proactive marketing and communications team, which works hard to promote the many events, activities and operations of Nene Park Trust and builds our brand awareness across the city and the region.

This is a trainee role and as such you will get a lot of support and training from the team. We’re keen to see enthusiasm, potential, great ideas and a genuine passion for promotion.

Key areas of work:

• Content Creation: Assist in the creation of compelling content for digital and print marketing materials, including social media posts, blog articles, newsletters and press releases.
• Social Media Management: Support in maintaining Nene Park Trust’s presence on social media platforms, including Facebook, Instagram, LinkedIn and TikTok. This may include scheduling posts, engaging with followers and monitoring analytics.
• Website Maintenance: Support the maintenance and updating of the organisation's website, using our WordPress platform, ensuring content is accurate, relevant and visually appealing.
• Event Promotion: Supporting the promotion of our wide range of events and activities, including seasonal festivals, family events, education programmes and fundraising initiatives.
• Graphic Design: Assist in the creation of graphic design assets such as posters, flyers, banners and digital ads using design software (e.g. Canva or Adobe Creative Suite).
• Photography and Videography: Support the Digital Content Creator in the capture of high quality visual content (photos and videos) to showcase the Park's attractions, events and conservation efforts.
• Engage with our visitors and Park users: Be prepared to talk to our visitors when we carry out customer surveys and build relationships with tenants and stakeholders to help our marketing.
• Market Research: Conduct market research to identify trends and gather insights to help enhance campaigns.
• Maintaining our customer database: UseHubspot, our Customer Relationship Management (CRM) systemand keep our databases up to date.
• Brand Management: Ensure brand consistency across all marketing materials and communications, adhering to brand guidelines and standards.
• Administrative Support: Provide administrative support to the marketing team, including data entry, file management and scheduling meetings.

Knowledge, skills and expierence

• A degree, other qualification or relevant marketing and communications experience
• Understanding of digital marketing tools and platforms, including social media management tools, content management systems, and analytics software
• Basic graphic design skills and familiarity with design software (e.g. Canva, Adobe Photoshop, Illustrator).
• Excellent communications skills –both written and verbal
• Creative and innovative –staying up to date with digital marketing trends
• Attention to detail and an eagle-eyed proofreader
• Ability to multi-task and work effectively under pressure in a fast-paced environment
• Strong administrative and organisational skills
• Proactive, collaborative and with a ‘can do’ attitude –able to work both independently and as part of a team.

What we offer

We recognise the high level of service we deliver is dependent upon our excellent staff team and we offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.

More information and how to apply

Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 9:00 on Thursday 16th July 2026.