Assistant volunteer roles in belfast
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kickstart SUNSHINE – Join Our Fundraising Committee!
Are you a fundraising dynamo ready to ignite transformative change? We’re launching SUNSHINE—a soon-to-be registered charity dedicated to building community bonds and combating isolation—and we need your expertise to raise the funds that will bring our vision to life.
Who We Are
SUNSHINE is a vibrant, new initiative set to spark community connection and combat loneliness. As we lay the foundation for our official registration, our mission is to create innovative projects that bring warmth and belonging to everyone we touch.
Your Role on the Fundraising Committee
We’re assembling a powerhouse committee to develop and execute fundraising strategies that propel us from start-up dreams to impactful action. Your role will be crucial in ensuring SUNSHINE has the financial fuel it needs to launch and grow. Key responsibilities include:
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Strategic Fundraising Planning: Craft creative campaigns that align with our mission and generate essential support.
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Campaign & Event Management: Organise, lead, and inspire fundraising events and initiatives that resonate with our community.
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Networking & Partnership Building: Forge meaningful relationships with donors, sponsors, local businesses, and community leaders.
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Grant Writing & Sponsorship Negotiation: Identify funding opportunities and develop persuasive proposals to secure vital resources.
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Financial Oversight & Sustainability: Collaborate with our leadership to ensure smart financial management and plan for long-term stability.
What We’re Looking For
We need passionate individuals who bring:
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Proven experience in fundraising—whether through events, grants, or strategic donor outreach.
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A creative, entrepreneurial spirit capable of transforming ideas into tangible results.
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Exceptional communication skills to build lasting relationships and inspire confidence.
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A deep commitment to community impact and the belief that every connection can change a life.
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Flexibility and resilience to navigate the dynamic needs of a start-up charity.
Why Join SUNSHINE’s Fundraising Committee?
Becoming a part of our fundraising team means more than just raising funds—it means being the driving force behind a movement. By joining us, you will:
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Empower Change: Directly influence the launch and growth of a transformative charity.
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Grow Professionally: Enhance your fundraising skills, expand your network, and gain invaluable leadership experience.
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Create a Lasting Legacy: Lay the financial groundwork that will enable SUNSHINE to thrive and make a sustained impact.
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Experience Fulfillment: See firsthand the difference your efforts make in the lives of individuals and within communities.
Ready to Ignite Change?
If you’re eager to channel your expertise into a cause that sparks hope and fosters connection, we’d love to have you on board. Join our Fundraising Committee and help turn passion into action—together, we’ll raise the funds needed to bring SUNSHINE to light and transform communities.
Welcome to SUNSHINE—Let’s light up London together!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.
As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.
This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.
You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.
As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.
About you
Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.
A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.
You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.
Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.
The client requests no contact from agencies or media sales.
National Helpline Volunteer Role
Join our team of dedicated helpline volunteers and help change the lives of bereaved people.
Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation. The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy.
As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection.
You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role.
Want to find out more?
We will be holding an open day on the 22nd May where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team.
Please note that should you wish to become a Helpline Volunteer after attending the open day, we will be holding informal interviews from 2nd June to the 23rd of June during office hours.
https://buytickets.at/crusenationalservices/1659153 - 1.30pm Link
https://buytickets.at/crusenationalservices/1659160 - 6pm Link
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of job: To host our Parent/Carer online community support group as part of Mast Cell Actions community support services.
Key tasks include:
· Host support sessions with professionalism and enthusiasm.
· Moderate Q&A sessions, and facilitate audience interaction to keep participants engaged.
· Manage technical aspects of virtual events, to ensure smooth execution.
· Take the register and send post event emails using our bespoke event platform
· Raise safeguarding concerns using internal processes and procedures. Training will be provided
· Maintain confidentiality and follow charity policies and procedures
· Undertake relevant training
Key Objectives Include:
· The main purpose of this role is to facilitate and host our Parent/Carer Support Sessions alongside another volunteer
· Host support sessions in a manner that captivates and engages the audience, keeping them interested and actively participating throughout the event.
· Reassure and validate participants' experiences whilst encouraging story-sharing.
· Manage the technical aspects of virtual events proficiently.
· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability in a virtual environment.
Experience/skills required:
· Proven experience as a virtual event host, moderator, or similar role is desirable but not essential as we can train you.
· Must have personal experience of being a parent or carer for a child with MCAS or suspected MCAS
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Numberfit is a social enterprise that makes maths fun and engaging for children across all age groups.
We're seeking a dynamic and versatile individual to join our team as a marketing specialist. In this role, you'll be responsible for developing and executing integrated digital marketing, with a little PR, strategies to promote Numberfit's brand, products, and mission. You'll work closely with our team to craft compelling narratives, engage with our audience, and drive awareness and engagement across various online and offline channels.
Responsibilities:
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Develop and implement comprehensive digital, traditional and guerrilla marketing and PR strategies to enhance Numberfit's brand presence and reach.
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Create engaging content for digital platforms, including social media, blogs, email newsletters, and website copy.
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Manage and grow Numberfit's social media channels, fostering community engagement and interaction.
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Build and maintain relationships with media contacts, influencers, and key stakeholders to secure press coverage and partnerships.
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Monitor and analyse PR and digital marketing performance metrics, making data-driven decisions to optimise strategies and campaigns.
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Stay up-to-date with industry trends, emerging technologies, and best practices in digital marketing and PR.
If you're passionate about making a difference and ready to join a small team dedicated to transforming education and empowering children, we'd love to hear from you!
The client requests no contact from agencies or media sales.
VOLUNTEER/GLD ONLINE
Unleash Your Passion, Volunteer Online with IHF!
Make a difference from anywhere in the world: Join the International Humanity Foundation
(IHF) and help us empower marginalized children and communities (in location) while offering
an opportunity to learn and practice (online).
Join our Global Leadership Development program in one or more of the following divisions or teams:
A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist
with applications, interviews, calendars, and more.
B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track
donations, process grants, and ensure financial stability.
C. Education & Administration: Make a lasting impact on children lives. Develop curricula,
mentor youth, and contribute to various educational projects.
D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics,
translation, or writing to connect with the world.
Benefits:
● Make a real difference: Contribute to a meaningful cause and change lives.
● Gain valuable skills: Enhance your knowledge and develop new abilities.
● Connect with a global community: Collaborate with passionate volunteers from diverse
backgrounds.
● Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.
No matter your experience, you can make a contribution! We welcome individuals with various
skills and levels of expertise.
This life changing experience impacts you as well as the children and communities we serve.
_________________________________________________________________
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Marketing Manager
Reporting to: Operational Director
Hours: 4 to 6 hours per week (we can be flexible and work with your schedule)
Willowbrook Farm Charity
Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.
In partnership with Willowbrook Farm (www willowbrookfarm co uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.
Our Values
Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.
Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.
Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.
Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.
Job description
We are thrilled to welcome a Marketing Manager to work alongside our Operational Director at a pivotal time for our charity.
After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.
This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to learn about charity structure, develop skills within the third sector, grow with the charity and see the results of their work as the charity develops.
What this position entails
The Marketing Manager will be responsible for formulating our marketing strategy, creating content, and managing the brand, while also laying a solid marketing foundation for the organisation.
Collaborating with the operational director, the manager will lead the crafting of our organisational strategic plan to implement marketing initiatives. This role involves developing our brand, enhancing communication and our online visibility, as well as providing robust support to the fundraising team in reaching our fundraising objectives by optimising digital presence, events and grant applications.
The ideal candidate should be capable of working autonomously, leading all facets of our marketing efforts, and managing a team. We seek a professional with experience in start-ups who can develop a brand from its inception and navigate budget limitations using free tools.
A key aspect of this position is the ability to strategically oversee and assist with marketing our fundraising events, which will take place during the summer months, as such experience with events is essential.
What do you need to become our Marketing Manager?
Essential:
• Proficient in Marketing plan development and execution
• Manage content creation with our assistants' support
• Brand management
• Manage engaging content for newsletters, social media, websites, and print materials
• Maintain brand consistency across all platforms and act as a brand guardian
• Social media and digital marketing
• Track performance metrics and optimise strategies for improved reach and effectiveness
• Ensure alignment between marketing campaigns and fundraising initiatives.
• Prepare and manage press releases, working with external PR agencies when required
• Organise and coordinate charity events, sponsorships, and marketing functions to enhance brand exposure
• Develop a framework for expanding the marketing function as the charity grows
• Identify and implement process improvements and new initiatives to support charity growth.
• Ability to manage a team.
Who should apply:
• A senior marketing professional (3 years + of experience) with solid all-around marketing experience.
• A marketing manager keen to bring their ideas to the table or a marketing executive seeking a step up into a marketing manager's job
• Strategic experience
• Ability to work with limited resources
• Those looking to help lead the development and growth of our charity
• Solution-focused with good interpersonal skills.
• Logical in approach, influential and able to develop creative solutions
• Excellent verbal and written communication skills at all levels, including active listening
By getting involved you will gain:
· A chance to expand your skills in charity strategic operations.
· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
· This presents a remarkable opportunity for individuals looking to contribute to community projects from their inception to the establishment of activities.
Location: Fully Remote. But we welcome those who can come and visit the farm to understand more about us and attend events.
Commitment:
The estimate of time needed is 4 to 6 hours a week, and we welcome those volunteers that can offer more, although it is not a requirement for the role.
We can be flexible and work with you to find hours that fit ours and your schedule, including out-of-office hours and weekends- all help is much appreciated!
As a volunteer-led charity, we prioritise volunteers who want to become part of our operational team rather than those looking for a temporary assignment, as this role will involve a substantial amount of leadership. Therefore, we won’t accept applications from volunteers who cannot commit to at least 5-6 months with us.
How to apply:
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity.
Candidates must have the legal right to work in the UK at the time of application.
Interviews will be scheduled as the applications come in.
If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity.
Candidates must have the legal right to work in the UK at the time of application.
Interviews will be scheduled as the applications come in.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field. While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
About the Role
The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the ePDP
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Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
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Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
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Continuously evaluate and refine the programme to address emerging needs and industry trends.
2. Team Leadership & Management
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Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
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Foster a collaborative and results-driven team culture, encouraging innovation and accountability.
3. Stakeholder Engagement
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Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
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Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.
4. Programme Design & Implementation
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Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
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Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
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Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.
5. Monitoring & Evaluation
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Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
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Analyse data to identify trends, challenges, and opportunities for improvement.
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Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.
6. Communication & Advocacy
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Promote the ePDP across the organisation, ensuring high visibility and engagement.
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Develop communication strategies to highlight success stories and programme benefits.
Required Skills
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Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
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Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
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Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
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Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
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Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
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Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.
Preferred Qualifications
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Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
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5+ years of experience in programme management, learning and development, or a related field.
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Experience in designing and implementing professional development programmes.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer Project Manager and Transform the Future of London's Youth!
Do you have a passion for driving projects from concept to reality? REMIX is a dynamic, brand-new youth charity dedicated to empowering individuals aged 16 to 26 years old through employability, healthy living, personal development, and essential life skills. We're on the lookout for an experienced and enthusiastic Volunteer Project Manager to support our Founder by setting up REMIX from the ground up and steering us confidently toward launch.
In this role, you will:
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Develop a Robust Project Plan: Collaborate closely with our Founder to construct a comprehensive roadmap that defines clear milestones, timelines, deliverables, and resource allocations for the charity’s successful launch.
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Oversee Operational Setup: Lead the coordination of various tasks—from establishing operational processes and project governance to managing stakeholder collaborations—ensuring that every aspect of REMIX's foundation is solid and sustainable.
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Manage Risk and Adapt: Identify potential challenges and proactively craft solutions while regularly monitoring project progress. Your keen oversight will help keep the project agile, adjusting plans as required to stay on track.
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Coordinate Cross-Functional Teams: Facilitate seamless communication among teams, volunteers, and external partners, ensuring that ideas and efforts converge to create a unified vision for REMIX.
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Deliver Regular Updates: Keep our Founder and board informed with insightful progress reports, ensuring transparency and providing opportunities for feedback to continuously refine our approach.
If you are a strategic thinker with a passion for project management and a mission to make a tangible difference, REMIX offers you a unique opportunity to shape the launch of a charity that aims to empower young people across London. Your expertise and drive will be the cornerstone that transforms vision into reality.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (with occasional in-person meetings, if possible)
Time Commitment: Flexible hours + monthly team meeting (First Thursday of each month, time TBC)
Do you have an eye for detail and a passion for securing funding for a good cause? We’re seeking a Volunteer Project Manager to lead and coordinate our Grants Team, helping us access essential funding to deliver life-changing programmes.
What You’ll Do:
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Lead and coordinate the Grants Team to identify, apply for, and manage funding opportunities
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Chair monthly meetings and track team actions and outcomes
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Support the preparation and submission of compelling grant applications
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Monitor funding deadlines, reporting requirements, and application status
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Work closely with the leadership to align funding with organisational goals
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Occasionally attend in-person meetings (if feasible)
Qualifications & Experience:
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Previous experience in project coordination, grants, or fundraising (desirable but not essential)
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Strong writing and communication skills
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Attention to detail and ability to manage multiple deadlines
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Collaborative team player with leadership potential
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Familiarity with budgeting or nonprofit finance is a plus
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Comfortable with remote tools and flexible working
Benefits & Impact:
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Help secure critical funding that directly supports children and vulnerable communities
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Gain hands-on experience in grant writing, team management, and nonprofit strategy
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Flexible, remote volunteering tailored to your availability
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Contribute to a growing, mission-driven organisation
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Receive support, recognition, and opportunities for personal growth
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Make a tangible difference in people’s lives while building your own skills and network
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as our Volunteer Healthy Living Programme Manager and Transform the Future of London's Youth!
Do you have a passion for inspiring healthy lifestyles—body, mind, and spirit? At REMIX, we envision a future where every young person not only dreams big but also lives well. Our mission thrives on four pillars: employability, healthy living, personal development, and essential life skills. We’re seeking a dedicated Volunteer Healthy Living Programme Manager to lead innovative wellness initiatives that empower London’s youth.
As our Volunteer Healthy Living Programme Manager, you will:
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Inspire Wellness: Design and deliver engaging programmes that promote fitness, nutrition, mental health, and overall well-being, ensuring our young people have the tools to live healthier, happier lives.
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Forge Community Partnerships: Build alliances with local gyms, nutritionists, health professionals, and wellness centres to create accessible opportunities that speak directly to the needs of the community.
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Champion Mental and Emotional Health: Develop initiatives such as mindfulness workshops, stress management sessions, and mental health awareness events that support emotional resilience and balance.
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Drive Innovation in Health Education: Create interactive workshops, fitness challenges, and resourceful tools that make healthy living not only informative but also fun and transformative.
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Cultivate a Supportive Environment: Work hand-in-hand with our team to integrate healthy living strategies into REMIX’s broader mission, fostering a culture where every participant feels empowered to act on their well-being.
Your enthusiasm, innovative approach, and commitment to health and wellness will help build a foundation for a more resilient, energetic future for London’s youth.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.
Tasks and Responsibilities
If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.
Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.
As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week.
Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.
As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.
Selection Criteria
A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:
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Understand the difference between being friendly and being a friend
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Be aware of your own mental health and wellbeing
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Be open-minded
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Be supportive
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Be reliable
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Be discreet and able to respect confidentiality at all times
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Be accepting and non-judgemental
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Be passionate about contributing some of your time to a cause such as Shout
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Adopt a growth mindset, and be willing to accept feedback
Requirements
- You must live in the United Kingdom or New Zealand while volunteering.
- You must be over 18 years of age.
- You will need a reliable internet connection and a private place to take your shift.
- All of your volunteering must be done using a laptop or desktop computer and Google Chrome.
It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health.
Before you apply, please consider whether either of the following applies to you:
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Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.
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Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?
Benefits to Volunteers
The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.
Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.
Application Process
You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.
You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you.
We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send.
Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way.
This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.
We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents.
Please allow up to a month for us to review your application and return a decision.
If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.
Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people remotely, in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion telephone/video caller
• A companion within the person’s home
• A companion outside the person’s home
• Or a combination of all three.
Examples of the type of support the service offers include:
• Telephone / video calls for an older person/s on a regular basis at a mutually agreed time for a friendly chat.
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
Please do note, however, that at the moment we are not looking for Volunteer Telephone Companions.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.