Assistant volunteer roles in feltham, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Trustee (General Role) RSPCA Chiltern Branch
This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!
We are looking for an enthusiastic and passionate person who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
About our Branch
The RSPCA Chiltern Branch focuses on rescuing and fostering animals, primarily cats, and offering financial support to pet owners needing help with vet bills. Our dedicated team includes 6 volunteer trustees, 1 animal coordinator, and a full-time shop manager, and we run a successful charity shop in Buckingham.
We are seeking to recruit new trustees, including a Treasurer, Secretary, General Trustee, and Animal Fosterer. We welcome proactive individuals aged 18 to 99 from all social and cultural backgrounds who have common sense, a love for animals, and a willingness to contribute.
Most of our work is done remotely via calls and Google Meetings (monthly or bi-monthly), so you do not need to live in Buckinghamshire or Hertfordshire. However, if you are local, you may enjoy assisting with shop donations or meeting for a coffee. Our branch is a unique, friendly, and supportive environment, offering opportunities for self-learning through the RSPCA website and a variety of unusual and rewarding tasks.
Primary responsibilities of the Branch Trustee
- Appreciate and support the aims and policies of the RSPCA.
- Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
- Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
- In conjunction with your fellow trustees and Branch Support Specialist write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
- Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.
- Be aware of the outcome of regional board meetings and support local initiatives.
- Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.
- In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
What we are looking for in a volunteer:
- We are looking for people from all social and cultural backgrounds, with experience and skills in any of the following areas:
- Marketing communication including social media, PR, website;
- Fundraising including corporate fundraising, trust fund and grant applications;
- Local community and supporter relationships;
- Hands-on experience in growing charities; and/or
- Are or have been part of the groups and communities we would like to attract.
- Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.
What we can offer you as a volunteer Branch Trustee
- We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
- Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
We would be delighted to receive a short video introduction explaining why you would like to become a Trustee and what you feel you could offer RSPCA Chiltern – though this is entirely optional. Our voluntary roles involve an informal interview and a trial period. We will kindly request contact details for two referees, and depending on the position, you may be asked to sign an agreement and complete specific training before commencing your role.
If you are passionate about improving animal welfare, we would love to hear from you.
The client requests no contact from agencies or media sales.
At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
Here's why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.
Find Your Community: Meet like-minded people who share your passion for a fairer world.
Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
We are Oxfam Together we can create a more equal future, free from poverty.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BioBright
BioBright helps the maritime industry to reduce CO2 and water pollution by using algae cultivation and monitoring systems.
The maritime industry is a significant contributor to global environmental challenges, particularly regarding CO2 emissions and water pollution. BioBright is committed to tackling these urgent issues through its innovative algae-based technologies designed to reduce emissions and improve water quality within ports.
Algae-Based Technology for CO2 Absorption BioBright cultivates algae inside ports, which naturally absorbs CO2 from the surrounding environment. Only 400 grams of algae can absorb 800 grams of CO2 every hour, making it a highly effective solution for carbon reduction in maritime ecosystems. By scaling algae installations in key port areas, BioBright helps ports significantly reduce their carbon footprint.
Marketing & Communications
Volunteer Role Description (remote, unpaid)
Purpose: Lead BioBright’s marketing strategy for B2B channels, grow our visibility, and turn interest into partnerships, customers, and real-world impact. With your help, we can accelerate the maritime industry's transition to net zero and protect marine life by raising awareness about the power of algae-based solutions. This is an opportunity to apply your marketing skills to something that truly matters.
Why Join Us: At BioBright, we’re building cutting-edge algae technologies to reduce CO₂ emissions, restore water quality, and support marine biodiversity. By joining our team, you’ll be part of a mission-driven startup tackling urgent environmental challenges in ports and coastal ecosystems. Your voice and creativity will directly contribute to positive change.
Responsibilities:
Develop and execute marketing campaigns across digital and offline channels. Manage BioBright’s social media presence (LinkedIn, Instagram, etc.). Create engaging content: posts, newsletters, case studies, press releases, investor updates. Support branding and messaging across pitches, events, and product launches. Work with the web team to keep the site updated with clear, compelling content.
Key Skills:
Strong writing and storytelling skills, especially for science/tech topics. Experience with digital marketing tools (Mailchimp, Meta Ads, Google Analytics, Canva, etc.). Comfortable with both strategy and hands-on execution. Understanding of sustainability, tech, or marine/environmental topics is a plus. Video editing or visual content creation is a bonus.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference?
Do you believe everyone deserves a second chance?
No Going Back, an innovative and forward-thinking charity, is looking for dedicated volunteers to support a series of pre-employment workshops for ex-offenders preparing to re-enter the workforce. This is a powerful opportunity to help individuals on their journey to rebuild their lives, gain confidence, and take meaningful steps toward sustainable employment. Join us and be part of a movement that changes lives - one second chance at a time.
About Us
We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives.
As a Workshop Support Volunteer, you will:
- Assist in the preparation and delivery of pre-employment workshops.
- Provide one-on-one support to participants during sessions.
- Help facilitate group discussions and activities.
- Offer encouragement and guidance to participants as they develop their CVs, cover letters, and interview skills.
By volunteering with us, you will:
- Make a positive impact on the lives of ex-offenders.
- Gain valuable experience in teaching, mentoring, and community support.
- Meet new people and expand your professional network.
- Receive training and support from our experienced team.
- Be part of a supportive and friendly community of volunteers.
Join us in supporting ex-offenders as they reintegrate into the workforce. Together, we can build a more inclusive and supportive community for all.
We welcome volunteers from all backgrounds, but we do have a few requirements:
- A genuine desire to help ex-offenders integrate back into society.
- Strong communication and interpersonal skills.
- Patience, empathy, and a non-judgmental attitude.
- Availability to commit to a regular schedule of workshops and mentoring sessions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally.
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.
Apply
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?
PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.
By becoming a charity shop volunteer with PDSA you will:
- Gain retail experience
- Develop new skills and boost your CV
- Meet new people
- Support your local community
- Donate your current skills and knowledge
- Have fun
- Be part of a friendly team
Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.
On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.
Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.
We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.
Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA
PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.
Key Responsibilities:
Internal Communication Strategy
- Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
- Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
- Use data-driven insights to refine communication channels for maximum engagement in a remote environment.
Content Creation & Distribution
- Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
- Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
- Maintain an editorial calendar to prioritise timely, mission-aligned messaging.
Talent Initiative Messaging
- Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
- Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
- Develop toolkits for managers to cascade key messages effectively across teams.
HR Marketing & Employer Branding
- Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
- Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
- Analyse retention and engagement metrics to refine messaging that supports talent retention.
D&I Integration
- Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
- Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
- Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).
Qualifications
- Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
- Skills:
- Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
- Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
- Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
- Knowledge:
- Understanding of DE&I communication best practices and trauma-informed messaging.
- Familiarity with employer branding strategies and talent lifecycle touchpoints.
- Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.
Personal Attributes
- A creative visionary who balances innovation with cultural sensitivity.
- Empathetic listener who translates complex ideas into relatable, actionable content.
- Detail-oriented organiser who thrives in a fast-paced, remote environment.
- Advocate for inclusive language and accessible communication design.
Why Join QuilomboUK?
- Impact: Shape narratives that advance social justice and employee belonging.
- Creativity: Experiment with multimedia storytelling in a values-driven environment.
- Culture: Join a collaborative team where authenticity and courage are celebrated.
- Flexibility: Remote work with autonomy and opportunities for growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Arts at Home brings conversations about art to people as a tool to tackle loneliness and isolation. Volunteers choose artworks in advance of each session to present to the residents, and though a small amount of preparation is required, prior knowledge of art history is not. Instead, the sessions are participatory and informal, with a focus on communication and connection. Often an artwork will spark conversation about something else entirely, with residents and volunteers reminiscing about past experiences, sharing stories and finding common ground!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Meet and Greet Host
Dyscover offers long term support to people with aphasia, a communication problem which can occur after a stroke or brain injury.
Our Group Host welcomes our members and their carer as they arrive to our Kingston support group:
• Providing refreshments before the session and during breaks
• Helping to set up and tidy away
• Attending occasional meetings/training sessions relating to the role as required
Do you have…
• A personable and friendly manner
• Good communication skills
• Availability on a Tuesday morning
• The ability to make a real difference to a small local charity
We will provide…
• Training, support and induction to your role
• The chance to meet new people, make new friends and work as a team
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.
As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.
This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.
You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.
As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.
About you
Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.
A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.
You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.
Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener?
More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS. People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart breaking. MS can get steadily worse, or symptoms can come and go unpredictably throughout someone’s life.
Could you spare three hours a week to provide emotional support and information to those affected by MS? If so, the MS Helpline team would like to hear from you.
We’re the UK charity for people with MS. We’re fighting for better treatment and care to help people with MS take control of their lives, and we’re funding research that we believe will stop MS for good. We’ve already made important breakthroughs, and big advances in MS treatments are possible within our lifetimes. With your support, we will stop MS.
Time and Commitment
The MS Helpline is open from Monday to Friday 9am to 7pm. All of our MS Helpline volunteers carry out their volunteering from home and give emotional support and information to people affected by MS by telephone.
We are looking for volunteers that can commit to a 3 hour telephone shift a week.
You will be attending comprehensive helpline volunteer training programme throughout May 2025. All training sessions will be remote via Teams during weekdays between 10am-4pm. There will be pre-reading and exercise tasks to complete in between training sessions.
About you
We do not ask for previous experience although we are looking for people with good listening skills and a clear, warm telephone voice. You should have good IT skills as the role will require use of Microsoft Office such as Outlook and Teams, internal databases and call handling system.
We also ask that you have access to a confidential and comfortable working space, computer and broadband suitable for MS Helpline Volunteer role. If you are shortlisted for the role interview, we will ask you about your home and equipment set up, as unfortunately not everyone may have the appropriate set up and equipment for MS Helpline Volunteer role.
What will you get from volunteering with us?
- A chance to learn new skills
- Meet new people
- Be part of a supportive, caring team
- Ongoing support for your development as a volunteer
- A rewarding role supporting the MS community
Before applying please ensure you will be able to meet the following considerations:
If you are shortlisted, there will be a 45 minute volunteer interview including a role play w\c 28th April 2025 on Teams.
The deadline for applications is Sunday 27th April 2025.
National Helpline Volunteer Role
Join our team of dedicated helpline volunteers and help change the lives of bereaved people.
Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation. The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy.
As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection.
You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role.
Want to find out more?
We will be holding an open day on the 22nd May where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team.
Please note that should you wish to become a Helpline Volunteer after attending the open day, we will be holding informal interviews from 2nd June to the 23rd of June during office hours.
https://buytickets.at/crusenationalservices/1659153 - 1.30pm Link
https://buytickets.at/crusenationalservices/1659160 - 6pm Link
The client requests no contact from agencies or media sales.