It's a really exciting time for our communications team as we are a rapidly growing charity. As Communications Assistant you will have the opportunity to work within a busy department and gain a great understanding of all aspects of marketing and communications, including PR, brand, merchandising, design and content creation. The Communications Assistant is an integral role, essential to the smooth running of the team, and well known around the entire charity. You will also have the opportunity to work with a number of different teams, gaining insight and experience in working alongside Clinical Services, Community and Challenge Event Fundraising and Individual Giving.

We offer a supportive environment across the team and charity, with plenty of opportunity for development and training. There is scope here for development and mentoring in any aspects of communications and marketing that appeals to you. This is a busy role within a busy team, requiring and rewarding an ‘all hands to the pump’ attitude. This role is a great opportunity for someone motivated and enthusiastic who wants to join a growing charity and develop their career in communications in the third sector.

For further information please dowload the Job Description.

Please not only applications including a CV, covering letter and responses to the questions will be considered for interview.

RedbridgeCVS is a well-established and highly regarded membership organisation supporting the local voluntary, community and social enterprise sector. We are a small, friendly team based in central Ilford just 20 minutes by train from Liverpool Street station. 

We are seeking a skilled and highly motivated Office Manager to join the team at an exciting time of development.

The Office Manager will play a key role in ensuring the smooth running of the organisation. The post-holder will lead on the day-to-day management of the RedbridgeCVS office and provide administrative support to the Chief Officer, staff team and Board of Trustees.

This is a varied role working with all members of our team, and so we are looking for someone who is dynamic, solution-focused and flexible in their approach, and who is committed to continuous improvement and isn’t afraid to suggest new ways of doing things.

The successful candidate will be highly organised with excellent attention to detail and the ability to communicate clearly and confidently with a wide range of stakeholders.

The closing date for applications is midnight on Sunday 15th March. Interviews are expected to take place on Tuesday 24th March.

Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team-focused and rewarding environment? Do you have the skills to  lead a diverse team to perform to the best of their abilities?

Centrepoint is the UK’s leading charity for homeless young people. We provide a range of accommodation based and floating support services to vulnerable young people across London, Manchester, Yorkshire and the North East. Our vision is to end youth homelessness but until then we will continue to provide young people with a place to call home, tailored support and the opportunity to build the skills needed to sustain independent living.

This is an exciting Service Manager role based in Brent and Harrow and includes responsibilities for supported accommodation services and a small floating support service. The Service Manager is responsible for overall service delivery and performance management, providing effective leadership to achieve high quality outcomes for young people and working in partnership with Social Services teams.  At Centrepoint, we work in a Psychologically Informed Environment. All staff are required  to implement this approach when working with young people.

We are looking for an experienced manager with exceptional skills in establishing and maintaining positive relationships both internally and externally.

A key part of the role will be to promote a vibrant culture with an uncompromising commitment to excellence and a fully integrated support service, reflecting the needs of those accessing the service.

In return for your efforts you will receive a competitive salary, excellent training and development and a host of staff benefits such as interest free travel loan, stakeholder pension scheme entitlement.

We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.

Location: Brent and Harrow

Closing Date: Wednesday 26 February, 12 noon

Corporate and Events Assistant

Alzheimer Scotland is Scotland’s leading dementia charity, offering specialist support services, community activities, information and advice at every stage of the dementia journey, from over 60 locations across Scotland, from Shetland to the Borders.

The Corporate Partnerships and Events team is responsible for developing and implementing Alzheimer Scotland’s Corporate Partnerships and Fundraising activities through our sporting and challenge events.

As a key member joining this dynamic department, the Corporate and Events assistant will support the wider teams and play an integral role to the successful delivery of our events programme and corporate partnerships. Dealing directly with supporters, the role requires an effective communicator and customer focused individual to drive supporter satisfaction through all fundraising activities.

The ideal candidate will be a natural collaborator and bring a proven track record of success in stewarding supporters, creating processes and managing our supporter database (Raiser’s Edge).

Whilst previous experience within the charity sector is desirable, we are willing to accept applicants with transferable skills from within other sectors.

For a full job description and person specification please see the attachments section of this advert.

The successful candidate for this post will be subject to a criminal check through Disclosure Scotland.

Great Western Air Ambulance Charity is about to open its first charity shop, in a large retail unit in the heart of Westbury-on-Trym in Bristol.

Assistant Shop Manager
Based: Westbury-on-Trym, Bristol
Hours: 24-32 hours per week (3 or 4 days)
Salary: £17,500 FTE, plus performance bonus

We’re looking for a competent and enthusiastic Assistant Manager who can help us set up this flagship store and turn it into a high performing shop, contributing to the charity’s income, raising our profile and becoming a focal point for the local community.

You will need to be a good all-rounder, but the most importantly you should share our values, be motivated, and passionate about helping our charity make a difference to local communities.

We hope that this will be the first of many shops, so we are ideally looking for someone who could grow into a Shop Manager role in future.

About Us:

2.1 million people rely on us to be there when they need us, bringing the skills, experience and equipment usually found in an Emergency Department, right to the scene of an accident or medical emergency. We provide this life-saving service across Bristol, North Somerset, Bath and North East Somerset, South Gloucestershire and Gloucestershire, meaning that people you know have probably been affected by our service.

Join us, and make a difference.

Closing date: 9am on Wednesday 4th March 2020

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.

Introduction:

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

Role and Responsibilities:

Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.

Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.

Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.

• To assist the Shop Manager in ensuring the shop is well run at all times
• To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
• To optimise sales across all departments and to achieve set targets
• To ensure the team consistently provide excellent customer service to both customers and donors
• To maintain successful retail processes and merchandising.
• To maintain effective stock management and processing and carry out shop administration
• To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
• To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
• To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
• Prepared to move around area and work at different locations if necessary
• Ability to work flexibly, including working weekends
• To be flexible when tasks not covered by the job description have to be undertaken

Shortlisted candidates will be contacted on Monday 3rd February.

Interviews to take place on Thursday 6th February / Friday 7th February / Monday 10th February

Part time 21 hours per week

Fixed term until end of April 2020

Closing date: Tuesday 25th February 2020 at 11.30pm

We're looking for an inspirational people person to join us as an Assistant Manager in our Fulham shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.  In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Assistant Shop Manager

Permanent

£17,577per annum with annual progression up to £18,121pa

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

37 hours per week [over 7 days to include Sundays]

Do you like being creative? Or looking for a hidden treasure? Do you have supervisory work experience in commercial or charity retail and are looking for the next step up for a new challenge in 2019?

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in the Luton shop, to help with the daily running of the shop, assisting in the management of the Volunteer team, you will need to be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work. To do this you will need to be driven, focused on making money, and bring lots of good ideas to the table.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes midnight: 5th March 2020

Interviews will be held on: 13th March

Assistant Shop Manager

Permanent

£17,577 per annum, (£9.14 per hour) pro rata

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

16 hours per week [over 7 days to include Sundays]

Do you like being creative? Or looking for a hidden treasure? Do you have supervisory work experience in commercial or charity retail and are looking for the next step up for a new challenge in 2020?

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Nantwich shop, to help with the daily running of the shop, assisting in the management of the Volunteer team, you will need to be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work. To do this you will need to be driven, focused on making money, and bring lots of good ideas to the table.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes 3rd March 2020

Interviews will be held on: 13 March 2020

Part Time Assistant Shop Manager

Permanent

£17,577per annum with annual progression up to £18,121pa pay is pro- rata

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

15 hours per week [over 7 days to include Sundays]

Do you like being creative? Or looking for a hidden treasure? Do you have supervisory work experience in commercial or charity retail and are looking for the next step up for a new challenge in 2020?

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in Welwyn Garden City shop, to help with the daily running of the shop, assisting in the management of the Volunteer team, you will need to be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work. To do this you will need to be driven, focused on making money, and bring lots of good ideas to the table.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Vacancy closes midnight: midnight 8th March

Interviews will be held on: 17th March

Senior Retail Customer Assistant
Norwich Combined Court Centre, Norwich
£8.37 per hour
20 hours per week, Monday – Friday

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.

We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services. 

Our shops and cafés are staffed by volunteers and employees and provide an outstanding range of healthy food choices.

Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

Would you like to make a positive difference to people’s lives? 

We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.

What you’ll be doing

Supporting the Service Manager or Deputy Manager and working alongside a friendly team of employees and volunteers, you will provide outstanding customer service at our café in Norwich Combined Court Centre. In this busy role, you will be responsible for:

- Providing a friendly and helpful service to customers
- Serving high-quality hot and cold food and beverages and help our customers to make product choices 
- Assisting with the day-to-day co-ordination and support of volunteers
- Operating the till and undertaking cash reconciliation
- Assisting with stock deliveries and replenishing stock
- Ensuring the café is well presented and meets all necessary checks
- Working as an active team member to support colleagues in all tasks

What you will need 

As a Senior Retail Customer Assistant, you will have the proven ability to lead a team by example to deliver a high-quality, friendly and professional customer service. You will have experience of working in a customer-facing role, have a ‘can-do’ attitude and be confident in maximising sales opportunities. 

Experience of EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level. 

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This role is subject to a standard DBS check.

Why work for Royal Voluntary Service

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:

- We will train and support you in your role 
- We offer an employee assistance helpline
- We are happy to talk about flexible working 
- We offer a great pension scheme 
- You will receive 25 days’ annual leave plus paid statutory Bank Holidays (pro rata)

How to apply

To apply for this position of Senior Retail Customer Assistant, please apply via the button shown.

The closing date for this vacancy is the 1st March 2020. However, we reserve the right to close this vacancy early should sufficient applications be received. 

Interview date: 5th March 2020

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Retail Supervisor, Senior Retail Advisor, Senior Retail Assistant, Senior Shop Assistant, Senior Store Advisor, Customer Service Advisor, or Retail Advisor.

Retail Customer Assistant
Norwich Combined Court Centre, Norwich
£8.21 per hour
20 hours per week, Monday – Friday

Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.

We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services.

Our shops and cafés are staffed by volunteers and employees and provide an outstanding range of healthy food choices.

Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.

Would you like to make a positive difference to people’s lives?

We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.

What you’ll be doing

Working alongside a friendly team of employees and volunteers, as a Retail Customer Assistant, you will provide outstanding customer service at our café in the Norwich Combined Court Centre. In this busy role, you will be responsible for:

- Providing a friendly and helpful service to customers
- Serving high-quality hot and cold food and beverages and helping our customers to make product choices
- Assisting with the day-to-day co-ordination and support of volunteers
- Operating the till and undertaking cash reconciliation
- Assisting with stock deliveries and replenishing stock
- Ensuring the café is well presented and meets all necessary checks
- Working as an active team member to support colleagues in all tasks

What you will need

Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day.

To be considered as a Retail Customer Assistant, you will need experience of working in retail or in a customer-facing role, have a ‘can-do’ attitude and be confident in maximising sales opportunities.

Experience of using of EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level.

Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This role is subject to a standard DBS check.

Why work for Royal Voluntary Service

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:

- We will train and support you in your role
- We offer an employee assistance helpline
- We are happy to talk about flexible working
- We offer a great pension scheme
- You will receive 25 days’ annual leave plus paid statutory Bank Holidays (pro rata)

How to apply

To apply for this position of Retail Customer Assistant, please apply via the button shown.

Interview date: 4th March 2020

The closing date for this vacancy is the 1st March 2020. However, we reserve the right to close this vacancy early should sufficient applications be received.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Retail Assistant, Shop Assistant, Café Assistant, Store Assistant, Sales Assistant, Retail Sales Assistant, Retail Sales Advisor, Sales Advisor, or Customer Service Assistant.

Victim Support is looking for a full-time Victims Services Team Leader based in Chandler's Ford, Hampshire.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve. In Hampshire and the Isle of Wight Victim Support are commissioned by the Police and Crime Commissioner to deliver the Victim Care Service. This service provides free, confidential support to victims of crime, aged 4 upwards.

The main purpose of this role is to lead and ensure effective and efficient operation of the Hub team, which operates as the "front door" to the service for victims of crime. The successful postholder will ensure incoming and outgoing contact to and from the Hub team is managed in an efficient and victim focused manner. The role holder will manage performance and staff motivation, ensuring that needs and risk assessments are undertaken in an appropriate, sensitive and professional manner so that individual needs are responded to and met appropriately whilst also holding their own caseload.

As the role involves providing leadership to Independent Victims Advocates, the role holder should have experience of managing staff and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.

To be successful in the role, you will be a keen team player and be able to prioritise work and deal with competing and conflicting demands, needs and interests, as well as promoting the organisation's interests and values. Excellent IT skills and communication skills are also essential.

We work from 8am to 8pm Monday - Friday in a shift pattern, and you will be expected to work flexibly between these times. We also open Saturday 8am-4pm and you will be expected to work at least one in three Saturdays.

This post is subject to a satisfactory enhanced DBS check and Hampshire Police vetting.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as (s). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

With specific responsibility for leading the continuous improvement of our Care and Bereavement Services, the Head of Hospice services will provide high quality dynamic and inspiring leadership to our teams, and as part of the Senior Team will work to ensure we deliver our strategic aims, specifically ‘We Provide Exceptional Care and Support’.

As Head of Hospice Services you will:

• Provide effective leadership to the Care and Bereavement teams at KEMP Hospice, to enable the provision and maintenance of the highest standards of care and support, embedding an ethos of quality improvement
• On behalf of KEMP Hospice, to hold the positions of CQC Registered Manager, Accountable Officer for Controlled Drugs and Caldicott Guardian.
• As part of our Senior Team, you will provide visible professional and consultative leadership across the organisation, and in particular for the Care and Bereavement teams, to ensure a positive and supporting culture
• Be focused on quality of care and the improvement of the outcomes and experiences of our patients and clients
• Represent KEMP and network at local and regional level, positively promoting and sharing our best practice and ensuring that we are involved and up to date with all relevant health and social care developments
• Efficiently and effectively manage resources and clinical budget
• Develop and build the professional workforce in line with service needs
• Ensure compliance with registering bodies, including Care Quality Commission in the role of Registered Manager and other lead roles as set out in this job description
• Develop, implement and evaluate innovative models of care delivery to meet the changing needs of the people who use our services
• Work alongside your colleagues in our Senior Team to ensure we achieve our strategic aims
• Promote and support evidence-based practice and actively encourage research initiatives within KEMP and externally