Associate director of delivery jobs
Grade: NJC Point 31 - £25,062.60 per annum (FTE £41,771)
Hours: 22.5 hours per week (excluding breaks)
Days: To be worked over 3-4 days; one day must include a full day on a Monday (core hours are worked between 8am - 10am and 4pm - 6pm Monday to Friday)
Contract: Permanent contract, subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Finance and Resources
Place of work: In person at Salford CVS’ offices in Eccles, Salford, M30 0FN
Make a difference. Shape our future. Join Salford CVS.
We’re looking for an experienced and motivated Finance Manager to play a key role in strengthening the financial leadership and sustainability of Salford CVS as we continue to grow our programmes and impact across the city.
This newly created role is an exciting opportunity for someone who wants to use their financial expertise to support the voluntary, community and social enterprise (VCSE) sector in Salford - and contribute to an organisation with a long and proud 100‑year history of making a difference.
You’ll join a supportive, collaborative and values‑driven team, working closely with the Director of Finance & Resources to ensure our financial systems, processes and reporting remain robust, accurate and fit for the future.
About you
We’re looking for someone with:
- Strong experience in charity finance, management accounts and financial reporting
- Knowledge of fund accounting and internal financial controls
- Experience of UK payroll processes
- Excellent accuracy, analytical skills and attention to detail
- Confidence using financial systems (Aqilla/Sharperlight desirable)
- A proactive, solution‑focused approach
- Experience supporting others through line management
If you care about your work, enjoy improving systems, and want to support Salford’s vibrant VCSE sector, we’d love to hear from you.
To apply
Please download and complete our application form via the ‘Apply’ button.
Closing date: 12 noon on Friday 13th March 2026
Interviews: In person on Tuesday 24th or Thursday 26th March (PM)
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end donor experience across all income streams.
Forming part of the Fundraising Leadership Team and reporting to the Associate Director of Fundraising, the Head of Donor Experience will lead a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance. They will be responsible for shaping and delivering a comprehensive donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.
As Head of Donor Experience, you will:
- Lead a high-performing Donor Experience team of nine, with four direct reports across Donor Experience, Data & Insight, and Digital Fundraising
- Develop and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
- Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
- Drive innovation in stewardship, including digital engagement, journey design, automation, and personalisation
- Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
- Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
- Lead insight generation and segmentation strategy to inform fundraising performance and income growth
- Establish and maintain a centralised compliance framework across fundraising activity
- Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
Essential skills and experience:
- Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
- Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
- Experience managing and motivating teams to deliver operational excellence and performance improvement
- Experience designing and implementing strategy, annual plans and process improvements
- Strong working knowledge of CRM systems, data governance and supporter database management
- Confidence influencing senior internal stakeholders and driving cross-team collaboration
- Experience of reporting, performance analysis and using insight to inform decision-making
- Strong understanding of fundraising compliance, including GDPR and sector regulation
Employee benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
When applying via CharityJob, please ensure that your CV reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Apply by Thursday 12th March.
Round 1 interviews – Tuesday 24 March & Wednesday 25 March
Round 2 interviews – Tuesday 31 March and Wednesday 1 April
Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator!
We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference.
As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide.
What you’ll do
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Support the planning and delivery of high-quality events across the UK and globally.
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Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience.
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Work with subject matter experts, sponsors and partners to bring events to life.
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Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly.
What we’re looking for
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Experience in event administration and logistics (in-person, online and hybrid).
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Strong organisational skills and attention to detail.
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Excellent communication and relationship-building abilities.
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Confidence using Microsoft Office and online event platforms (e.g., Zoom).
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A proactive, adaptable approach and a passion for delivering great experiences.
Why join us:
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Make a difference to the lives of Doctors and the specialities they work in every day!
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Hybrid working (60% working week can be done remotely)
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Modern working environment
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Equipment provided to work from home
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Generous annual leave allowance
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Excellent pension scheme
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Interest free season ticket loan and cycle to work scheme
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Employee Assistance Programme
If you think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
The deadline for applications is midnight on Sunday 15 March 2025. First stage interviews are scheduled for 24 March 2026.
The client requests no contact from agencies or media sales.
About the role:
Ready to lead services that help people truly move forward — not just move on?
As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.
Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.
You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.
This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.
About you:
- You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
- Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
- Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
- Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
- Can build trusted relationships with local authorities and partners while holding performance and accountability
- Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 15th March at midnight
Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, people focused administrator who loves making things run smoothly? Do you enjoy supporting others, coordinating moving parts, and being at the heart of meaningful work? If so, this could be the next step for you.
The Royal College of Radiologists (RCR) is looking for an enthusiastic Exams Engagement and Expansion Assistant to join our busy and welcoming Exams team. Exams are at the core of what we do, shaping the careers of clinical oncologists and radiologists across the world. This role puts you right at the centre of that mission.
You’ll play a key part in supporting our expert examiners and helping us deliver high-quality, well-run examinations. As we expand our exams provision, you’ll also have the chance to get involved in new projects, improved processes, and exciting initiatives aimed at increasing global access to our qualifications.
This is a fantastic opportunity for someone who enjoys variety, values relationship building, and wants to develop their skills in events, coordination, and stakeholder support.
What You’ll Do
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Be a friendly first point of contact for examiner applicants, supporting recruitment, inductions and training.
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Coordinate key logistics — travel, accommodation, examiner dinners and meetings.
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Support smooth-running committee meetings by scheduling, circulating papers and drafting action logs.
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Handle candidate queries and assist with the delivery of Part B (2B) exams.
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Maintain accurate examiner records and contribute to new examexpansion projects and initiatives.
What You’ll Need
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Strong organisational skills, great attention to detail and the ability to manage multiple tasks.
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Confident and approachable communication skills, both written and verbal.
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Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
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A proactive, positive attitude and enthusiasm for learning new processes.
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Experience in administration is essential; experience in exams, education or committee support is a bonus (but not required).
If you think think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
Applications are being reviewed as they are received, so in order to avoid disappointment please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
ROLE OVERVIEW
You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.
You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.
RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.
KEY TASKS AND RESPONSIBILITIES
- Regular communications and support to branches and lifesaving clubs
- Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
- Conduct research and horizon scan for new opportunities for our members
- Conduct research to identify and understand potential new members and opportunities to support growth and meet need
- Conduct research to identify and connect with relevant external stakeholders
- Drive new membership onboarding, ensuring a seamless and effective experience
- Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
- Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
- Ensure clear and concise processes are in place to support membership experience, retention and growth
- Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
- Develop tailored marketing materials to support our membership offer and recruit new members.
- Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
- Respond to membership queries and provide an excellent service together with timely responses
- Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
- Manage data collection processes, including compliance requirements of membership criteria
- Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
- Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
- Support the development and refinement of directorate strategies
- Lead and deliver an annual membership survey and analysis to produce meaningful feedback
- Ensure that all membership processes and policies are up to date
- Attend the RLSS UK Sports Committee
- Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
- Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
- Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership
OTHER DUTIES & RESPONSIBILITIES
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- At least 10+ years’ experience in a Membership role
- Significant experience of working at a leadership role level ideally in a membership organisation
- Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
- Demonstrable experience of membership retention and acquisition
- Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
- Demonstrable experience of delivering member-focused solutions within a membership organisation
- Excellent communication, engagement and interpersonal skills
- Excellent presentation, listening and negotiation skills
- Proficiency in CRM software and MS Office applications
- Willingness and ability to travel as required for the role including occasional evenings and weekends
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
- Understanding and experience of the application of safeguarding laws
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership
Closing Date – 11.59pm, Sunday 1st March 2026
Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan.
About the role
This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan.
Role specifics
As Head of Services, you’ll share responsibility for leading Shelter Scotland’s Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You’ll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You’ll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role.
St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.
If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you.
Key responsibilities of the Senior Fundraising Manager?
Strategic Leadership & Income Generation
- Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams.
- Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives.
- Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income.
- Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms.
2. Team Leadership & Management
- Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy.
- Develop clear annual training, time management, and support plans for staff and volunteers.
- Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture.
3. Volunteer Programme Oversight
- Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention.
- Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities.
- Ensure all volunteers receive regular feedback and adhere to health and safety requirements.
- Maintain and develop the programme in line with Investing in Volunteers standards.
4. Donor Relations & Stakeholder Engagement
- Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters.
- Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role.
- Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence.
5. Data, Finance & Compliance
- Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations.
Am I the right person for this Senior Fundraising Manager role?
- At least 3 years’ experience in the fundraising sector
- Experience in managing volunteers and/ or a team of employees with ability to motivate
- Experience in Community/ event fundraising
- Experience with an individual/ regular giving programme
- A proven track record of delivering against targets and deadlines
- Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action
- Experience of representing an organisation at senior level
- Excellent communication skills both written and verbal
- Management of people from all diverse backgrounds
- Attention to detail
- Knowledge of all main Office 365 suite and CRM systems
- Understanding of GDPR, Gift Aid and Charity Governance
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
- For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives. The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.
This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.
The Global Leadership Foundation exists to support effective national leadership and good governance.
Position: HR Lead
Hours: Full-time (35 hours a week)
Contract: Fixed Term – until September 2026
Location: Office-based in London N4 with flexibility to work remotely
Salary: £68,374 (inclusive of an additional supervisory allowance of £3,256). per annum FTE, plus excellent benefits
Salary Band: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is undergoing transformational change and an integral part of this is ensuring we have a workforce that is engaged, connected, motivated and empowered to achieve. We’re looking for an outstanding Interim HR Lead to shape, drive and deliver this change
You’ll lead a newly restructured HR and OD function, coaching and providing direction to ensure they have the capability, systems, processes and insights to attract, develop and retain exceptional colleagues.
As a member of our Leadership Team, you’ll quickly become a trusted partner to the Executive Group and CEO, offering expert insight, sound judgement and forward‑thinking leadership on all people‑related matters. You’ll need to get up to speed rapidly, build relationships fast, and bring immediate stability, focus and momentum to key priority areas.
This role is perfect for an experienced HR leader with the ability to navigate complex organisations, champion a positive employee experience, enable high performance, and drive cultural change that supports our long‑term goals. You’ll bring credibility, creativity and a values‑led approach, combined with the ability to make an impact from day one.
Please note this is a fixed term contract until September 2026.
Closing date for applications: 9:00 on Friday 13th March 2026
Interviews are scheduled to take please on 19 and 20 March 2026 for shortlisted candidates.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
The Volunteer Pogramme Manager will be responsible for the programming, planning, organisation, administration and delivery of HOME’s Volunteer Programme, which aims to:
• Provide a diverse range of people with the opportunity to develop skills and improve their wellbeing within the unique environment of a creative contemporary arts centre
• Develop employability and emotional intelligence skills
• Contribute to developing future talent within the cultural sector
• Diversify HOME’s workforce
Main Duties
• Collaborate with staff across the organisation to champion, programme, plan, organise and deliver HOME’s Volunteer Programme.
• Recruit, monitor, rota and support volunteers. Organise inductions and training for all volunteers. Ensuring they are appropriately trained and matched to roles and that volunteers with additional needs are supported.
• Oversee communications to all volunteers ensuring they have all information needed to succeed in their role, including sending a weekly newsletter and providing role briefing information.
• Work closely with Engagement team members to ensure that opportunities are targeted towards participants, partners and groups we are working with where appropriate.
• Work with the Customer Service Team to ensure appropriate staff are trained and/ or supported to enable them to support and develop volunteers.
• Ensure appropriate staff are kept aware of best practice in relation to volunteering and of any changes in legislation that relate to this strand.
• Develop pathways for the personal development of volunteers we work with at HOME, supporting them in their endeavors beyond our programmes.
• Develop strategic partnerships and relationships to ensure HOME’s programme and associated opportunities reach out across the city and into the other 9 boroughs of Greater Manchester.
• Work with Communications staff to ensure suitable publicity and other promotional material is produced and distributed to promote the Volunteer Programme.
• Manage and control the Volunteer Programme budget in liaison with the Director of Audiences, and to assist in raising additional financial support when necessary.
• Maintain monitoring as well as record keeping systems to evaluate work and prepare material for the written reports for HOME's Board and funders.
• Represent HOME at relevant conferences and events and be an advocate for this programme of work internally, locally, regionally and nationally.
• Ensuring that all individuals who are legally required to undertake a DBS check are vetted before beginning relevant activity.
• Work collaboratively and supportively as a member of HOME, playing a key role in developing and delivering an integrated, inclusive, vibrant and creative programme of work.
• Ensure that all quarterly and annual reporting is completed on time and in full.
Additional duties
• Perform all tasks in line with HOME's commitment to providing the widest employee access.
• Take part in working groups & training sessions as required.
• Be an advocate and ambassador for HOME.
• Uphold and follow values and GMAC policies, particularly those around diversity, environmental sustainability, access, safeguarding, H&S & GDPR.
• Keep up to date with financial, administrative and operational best practice.
• Undertake any additional duties within the scope of the role as requested by the Director of the department or CEO.
• Work evenings and weekends if required.
• Undertake national and international travel if required.
This is not an exhaustive list of duties and HOME’s management may, at any time, allocate other duties which are of a similar nature or level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About HOST
*HOST supports social change initiatives around the world by providing fiscal hosting, operational infrastructure and governance support. Our Legal function ensures that our work is safe, compliant and aligned with our mission, enabling our partners to operate with confidence in complex environments.
The Role
HOST seeks a qualified solicitor to establish and lead its internal legal function. The role requires expertise in UK contract and charity law, applied in an international nonprofit context. The primary jurisdiction will be England and Wales; however, given HOST’s global operations, familiarity with or awareness of the legal systems in the Netherlands, Singapore, and India would be advantageous. You will support hosting, grantmaking, partner support, and global operations, ensuring contracts, due diligence, and legal frameworks are robust, proportionate, and operationally effective.
This role combines hands-on legal review with systems design, risk oversight, and practical guidance for non-legal teams, working closely with the Executive Director and Operations leadership. As this is a newly created position, the scope and priorities of the role will naturally evolve over time in discussion with the Legal Circle. We recognise that establishing effective legal processes, procedures, and documentation will take time, and we value a thoughtful, iterative approach to building the function well.
This is a part-time role (approximately [2–3 days per week / 0.4–0.6 FTE], to be agreed).
Experience working in-house, and experience operating primarily in a remote working environment, would be an advantage.
Key Responsibilities
Legal Oversight & Contracts
Review and approve agreements and maintain standard templates.
Provide clear, practical risk-based advice to internal stakeholders.
Manage legal requests through a structured, auditable intake process.
Engage and liaise with external law firms where specialist advice or jurisdictional expertise is required, managing those relationships appropriately.
Due Diligence & Risk
Assess higher-risk matters (e.g. sanctions, safeguarding, governance, employment, data protection).
Align legal processes with Finance and Operations.
Maintain clear and proportionate risk records.
Legal Systems & Governance
Develop and maintain key policies and template documents.
Embed appropriate legal workflows across the organisation.
Support governance and compliance improvements.
Scope
Will Do:
Lead legal review, maintain templates and policies, deliver accessible legal guidance, oversee a structured and transparent legal workflow, and coordinate external legal support where appropriate.
Will Not Do:
Lead commercial negotiations, manage operational delivery, approve retrospective decisions, or act outside the legal remit of the role.
Support & Resources
You will have access to appropriate online legal research tools and resources, subject to discussion regarding organisational needs and associated costs.
HOST will support Continuing Professional Development (CPD), with scope and funding agreed based on identified needs and budget.
HOST will cover the cost of the annual practising certificate (currently approximately £300–£400 per year).
About You
Requirements:
Practising solicitor in England & Wales, authorised to work in-house.
Skills:
Strong grounding in UK contract and charity law.
Experience drafting and interpreting agreements.
Ability to communicate legal advice clearly and pragmatically to non-legal colleagues.
Desirable:
Experience in data protection, employment law, sanctions, international law, or risk and compliance frameworks.
Previous in-house experience.
Experience working effectively in remote-first or distributed organisations.
Personal Qualities:
Collaborative, pragmatic, solutions-focused, mission-aligned, and confident guiding non-legal teams through complex issues.
Success Measures
Legal intake is consistent, auditable, and predictable.
Templates and policies are clear, compliant, and trusted by teams.
Advice is privileged, proportionate, regulatory-aligned, and enables partners to operate confidently.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.
Hours: Part Time (21 hours per week)
Contract: Fixed term to end of January 2028.
Salary: £26,100 – £28,200 pro rata (£43,500 - £47,000 FTE)
This is an important project working in partnership with Government, the NHS, partners and affected communities as part of national memorial activities to reflect on the impact of Covid-19 for people across the UK.
The contract is linked to the anticipated development and delivery timeline of the Reflection Spaces project, which is the primary focus of the role.
Key Relationships: Programme Leads, COO, Director of Strategic Engagement, AD Finance and Operations, Trustees, External Partners
Overall Purpose
The Project Manager will work with NHS member charities and key stakeholders to design, lead and manage a high-profile programme of activity alongside key partners and those with lived experience to create memorial reflection spaces for communities most impacted by COVID-19. This is referred to in this document at the ‘Reflection Spaces’ project.
You will bring a dynamic, can do approach to support the design and delivery of the Reflection Spaces project, ensuring collaboration across a wide range of stakeholders, including our identified NHS Member Charities, voluntary sector organisations, funders, evaluators and government officials to create beautiful high quality and reflective spaces supportive of those experiencing bereavement with creative elements to mark their significance.
It involves working collaboratively with a wide range of stakeholders including our member charities, NHS trusts, funders, evaluators, and government officials, and ensuring initiatives are delivered successfully.
Overall Objectives
To support the design and implementation of new sensory reflection spaces that create a living memory and legacy for communities of those lost during the pandemic. The new COVID-19 memorials will be created across the country that reflect the importance of green spaces to the nation during the pandemic for health and wellbeing, and to bring people together in remembrance and commemoration to those who have experienced loss.
To convene and engage stakeholders to inform the national elements of the project including development of the creative brief, ensuring a golden thread that brings all of the locally funded projects together.
You will coordinate teams, stakeholders and partners to ensure high quality delivery, excellent interpretation and relevance through codesign to represent the user needs from established steering and engagement groups to ensure quality and impact.
You may also be required to oversee other NHS Charities Together initiatives successfully so they deliver on their objectives, managing stakeholders, and are delivered on time and to budget - in particular the Green Communities project, which is an existing grant programme with NHS Charities to create and improve green spaces and help improve the nation’s health.
Key Responsibilities
Project Design and Development
- Work with the Programme Leads and SRO to develop the Reflection Spaces project from design to implementation considering sustainability and legacy of local project design and implementation with NHS charity members.
- Managing high profile stakeholder relationships and partners across government, horticultural partners and bereavement organisations to codesign the programme of activity and/or high level design brief to guide local project delivery.
- Establish evaluation requirements for the programme and projects delivered at a local level and in line with partners involved, leading processes to convene, capture and share evidence, data and insight to support knowledge of impact for users of the spaces. Commission and manage external evaluations where appropriate, ensuring quality and alignment with project aims.
- Plan funding aspects of the programme allocating awards to chosen NHS Charities able to support the requirements of the spaces as per brief.
- Develop project plans with clear objectives, timelines, milestones and manage and monitor associated budget, ensuring that projects are financially sustainable and cover our costs.
Delivery and Management
- Lead initiatives, in particular the Reflection Spaces project, to ensure they are delivered on time, within scope and budget.
- Establish and oversee robust project governance, risk management, and reporting processes, maintaining strong administration and compliance throughout
- Regularly review and monitor impact against the goals of the programme, ensuring the benefits and impact we seek are being achieved
- Provide line management of staff where required, such as the Senior Projects Officer working across our other related greening projects
- Manage project resources and staff effectively, fostering a collaborative team culture and supporting and ensuring team members are empowered
- Support or lead the process of securing appropriate partnership propositions, selecting service contracts or grant arrangements where appropriate, with regard to considerations such as control and VAT efficiency. Where multiple potential partners exist, ensure we have effective decision making to select the most appropriate partnerships in line with our strategic criteria, either through procurement or application assessments and establish appropriate tender processes for artistic commissioning.
- Manage contracts or grant arrangements with external partners, including evaluators and delivery organisations, delegating as required; lead or support negotiations as needed and ensure partners meet their obligations.
- Oversee and manage the delivery of the Greener Communities project to completion.
Stakeholder Engagement & Collaboration
- Convene and engage stakeholders, including member charities, NHS trusts and employees, funders and evaluators, to co-produce and steer projects collaboratively.
- Facilitating and supporting engagement to harness lived experience voice to inform the design and delivery of locally delivered projects to ensure relevance and suitability of spaces and also to support national commemoration events such as the National Day of Reflection.
- Manage stakeholder relationships throughout the lifecycle of each project, ensuring effective communication and engagement.
- Provide support and guidance to member charities through the projects we fund, enabling high quality spaces and user experience and outcomes.
- Represent the organisation externally, acting as a champion for NHS Charities Together and NHS charities
- Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally and bringing your experience of greening for health.
- Work collaboratively with teams across the organisation to plan commemorative events around the National Day of Reflection and to support the design of communication plans.
Creative Arts Installation
- Lead the creative arts commissioning aspects of the Reflection Spaces project in collaboration with partners to ensure spaces have interpretation and recognition around their purpose and also any installation artwork featuring across all sites acting as the golden thread for the programme.
- Identify and build effective relationships with new stakeholders and funders who are required for the artistic aspects of the Reflection Spaces project to support ambition, working collaboratively to secure income such Arts Council applications or equivalent for the devolved nations such as Creative Scotland.
- Establish creative steering groups that help to codesign artistic aspects that will establish interpretation of the spaces and create a ‘golden thread’ unifying the spaces
Other duties
- Visibly live NHS Charities Togethers values of Human, Collaborative and Pioneering, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Work with organisational systems to capture and share stakeholder interactions in a timely manner
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
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