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Becoming a Trustee

Thank you for your interest in becoming a Trustee with Citizens Advice Cheshire West. This information pack should provide you with useful and important information about our organization and what it means to be one of our Trustees. 

Citizens Advice Cheshire West Aims 

• To ensure the right advice for everyone, ensuring people do not suffer because they do not understand their rights and responsibilities, or because they are unable to express their needs effectively.
• To improve the policies and practices that affect people’s lives by campaigning about issues that affect our clients and influencing decision-makers locally and nationally.

Our vision

• To be THE go-to charity for advice & support in Cheshire West

Our mission

• We advise, support and empower people to improve their lives
• We are accessible and known to all for the best, impartial advice
• We influence policy for a more equal and inclusive society

Our values

• We care about what we do and the people we work with
• We champion justice, fairness and equality
• We adapt to keep pace with a changing world

What skills/experience do you need to have?

You don’t need any specific qualifications or skills but you’ll need to:

• Understand and accept the responsibilities and liabilities of being a trustee.
• Be non-judgmental and respect views, values and cultures that are different from your own.
• Have good listening, verbal and written communication skills.
• Be able to exercise good independent judgement.
• Have good numeracy skills to understand accounts with the support of the Treasurer.
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection.
• Be willing to undertake training for your role.

What’s in it for you?

• Make a positive impact for local people by ensuring Citizens Advice Cheshire West is sustainable and able to meet the needs of the community.
• Build relationships with staff, volunteers and other trustees.
• Build on your governance, leadership and strategy skills.
• Increase your employability.

And we’ll reimburse expenses too.

Citizens Advice Service

The Citizens Advice service is made up of national Citizens Advice and a network of around 290 local Citizens Advice members. 

The Citizens Advice service is based on four principles:

• Independent - We will always act in the interests of our clients, without influence from outside bodies
• Impartial - We don’t judge our clients or make assumptions about them.  Our service is open to everyone and we treat everyone equally.
• Confidential - We won’t pass anything on what a client tells us, or even the fact they have visited, without permission.
• Free - No client has to pay for any part of the service we provide.

We help resolve people’s problems by accessing a large electronic information system to ensure our clients are given accurate, up-to-date information on their rights and responsibilities. We also aim to change policies and practices that affect our clients, and we call this Research and Campaigns.

What does Citizens Advice Cheshire West do?

Citizens Advice Cheshire West provides general and specialist legal help to everyone in the Cheshire West area.

We give advice to help people overcome the problems they face, in areas such as benefits, debt, employment, housing, relationships and immigration.

We use our knowledge about our clients’ problems to identify trends and campaign to improve the policies and practices that affect people's lives.

We have specialist services including money advice, welfare rights, and energy advice, Help to Claim and Pension Wise service. 

Our local service has over 100 trained volunteers and paid staff.  We deal with over 15,000 clients each year, via face to face interviews, over the telephone and through email & webchat.

Our aim is to provide “impartial advice to everyone on their rights and responsibilities”, irrespective of who they are and what background they are from. We encourage all staff and volunteers to welcome diversity, to respect the individuality of each person and value their contributions.

Everyone that uses or needs our service needs to know that we are free, impartial, confidential and independent. We want people to feel comfortable using our service, know that they can get advice when they need it and receive a good service that meets their needs.

What does a trustee have to do?

• Complete an induction.
• Gain and maintain an awareness of how Citizens Advice Cheshire West operates.
• Read papers for Board meetings and attend 7 meetings per year.
• Be willing to work on projects with other trustees and/or paid staff.
• Attend 1 Trustee Development Day per year.
• Take an active discussion during board meetings and work with other trustees to: 
• set policy and strategy direction, set targets and evaluate the performance of Citizens Advice Cheshire West;
• Make a positive impact for local people by ensuring Citizens Advice Cheshire West is sustainable and able to meet the needs of the community;
• Build relationships with staff, volunteers and other trustees;
• seek the views of all sections of the community and monitor how well the service meets the needs of the local community;
• ensure that the service plans for the recruitment and turnover of staff and volunteers; and 
• review its own work and how effectively it operates including action for improvement.
• monitor the financial position ensuring that it operates within its means and objectives, ensuring that there are clear lines of accountability for day to day financial management;
• ensure that all the finances and supporting financial control systems are in order including that full financial records are kept for all transactions, that money is only spent for the purpose given, and that proper financial controls are in place to safeguard the organisation’s resources;

How much time do you need to give?

• There are at least 5 two-hour Trustee Board meetings per year, usually held between 5pm and 7pm.
• 1 day per year to attend a Trustee Board Development Day.
• Trustees may be asked to attend additional meetings from time to time, including during office hours.

Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

If you are interested in becoming a trustee and would like to discuss flexibility and how we can support you, please contact us. 

Contact details

If you would like to discuss the role further please contact Nicki Berg, Head of People:

To apply 

To apply, please download and complete our application form on our website.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

Join us as Dog A.I.D.'s new Honorary Secretary and you would be joining the Board at an exciting time as we have launched the charity’s Strategic Plan with a new CEO supported by a small but strong team, which we will be building further this year. As Honorary Secretary you would be using your skills and experience to support the leadership and strategic direction of our charity as we look to achieve ambitious strategic growth targets over the coming years, becoming a larger, more robust charity with increased profile and reach.

Dog A.I.D. empowers physically disabled people by coaching them to train their own pet dog to become an accredited Assistance Dog. By focusing on the existing pet/owner bond, outcomes for our clients include:

 · increased independence and self-confidence

· improved mental well-being

· reduction in social isolation

· reduced reliance on family members and/or carers.

· increased opportunities, with many of our clients being able to return to work or education, supported by their accredited Assistance Dog.

We are looking for an active and well-organised Secretary who can provide support for our governance functions. You will be required to attend and minute online quarterly Board meetings and other ad-hoc meetings and strategic discussions.

We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?

This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK. 

This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience. 

This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!

Tasks:

• Organise and manage our fundraising planning and pipeline

• Reach out to potential donors and help build relationships

• Lead on grant applications

• Work closely with the team to develop new fundraising strategies

• Contribute ideas and experience to FPA campaigns

Closing date for applications:  April 20th 2025

Trustee – PR & Marketing Specialist

Help shape the future of deer conservation and education

The British Deer Society (BDS) is looking for a passionate and experienced professional to join our Board of Trustees, bringing expertise in PR and marketing to help us expand and diversify our reach.

Why join us?

As a Trustee, you will play a vital role in guiding BDS, ensuring we achieve our mission to educate, inspire, and advocate for deer welfare. You’ll provide strategic oversight, support our executive team, and help grow our membership by engaging diverse audiences across age, gender, and background.

About the role

Our Trustees share collective responsibility for the governance and administration of the charity. This includes ensuring BDS has a clear strategy, that our goals align with our vision, and that we operate effectively and ethically. Trustees act as a group, working collaboratively to support and challenge the leadership team.

What we’re looking for

We seek a Trustee with:
✔ Expertise in PR and marketing, ideally with experience in membership growth and audience engagement
✔ A strong understanding of governance and strategic oversight
✔ A passion for conservation, education, and wildlife advocacy

By joining BDS, you’ll have the opportunity to make a meaningful impact on the future of deer conservation and education in the UK.

Interested? Apply now and help us take BDS to the next level! 

Mencap New Forest is seeking a Chair of Trustees to lead our Board, drive our vision, and champion people with learning disabilities. This is your chance to make a lasting impact on our community.

What will you be doing?

Role Summary

Our Board of Trustees work to improve the lives of people with a learning disability, exercising good governance and following all necessary policies and procedures. 

The Chair of Trustees will:

• Provide leadership and direction to the board of Trustees and enable the Board to fulfill their responsibilities for the overall governance and strategic direction of the organisation. 
• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations. 
• Work in partnership with the chief executive, senior staff members and support the employees, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff. 
• Facilitate the Board of Trustees in stimulating well-rounded and carefully considered strategic decision-making.

What are we looking for?

Person Specification

As an organisation we are particularly keen to ensure that our Trustees are fully representative of the community in which we work and we would warmly welcome applications from people with a diverse range of background, ethnicity, gender, culture and physical ability. 

Essential

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities. 
• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 
• Strategic and forward looking vision in relation to the charity’s objects and aims. 
• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment. Good communication and interpersonal skills and the ability to respect the confidences of colleagues. 
• Balancing tact and diplomacy with willingness to challenge and constructively criticise. 

 Desirable

• Leadership skills exercised through a period change
• Experience of chairing meetings, committee work, some experience of charity fundraising

What difference will you make?

As Chair of Trustees, you will have a profound impact on the future of New Forest Mencap. Your leadership will help us continue and expand our vital services, from social clubs and life skills workshops to advocacy and employability support. By shaping our strategy and ensuring strong governance, you will enable us to reach more people with learning disabilities, empower their families, and build a more inclusive community.

Time commitment

Trustee appointments will initially be for a term of 3 years which may be extended to a second term, or more. The Board of Trustees currently meets monthly in New Milton. We aim to meet for 2 hours, although recent increased activity has tended to extend the time to 3 hours. *The Board recognizes that it would be better to move to a bi-monthly or quarterly schedule, and would like to do so in future. Trustees receive Committee meeting papers a week before the meeting to enable them to prepare for the meeting.

Play a key role in driving forward the University’s mission and strategy

What will you be doing?

The members of the Board of Governors work together to oversee the activities of the University, ensure its long-term future, approve its strategy, and safeguard its good name and reputation. 

We are seeking a new governor with experience, skills or knowledge of one or more of the following areas: 

• Community and region in Northampton, Northamptonshire and/or the surrounding areas
• Finance
• IT

You will work as part of a strong and supportive team of your fellow governors and staff. In return you will build your own professional experience, profile and impact. This may include building new skills which will boost your professional expertise.

The University of Northampton is committed to equality, diversity and inclusion and to providing an inclusive environment for staff, students, governors and our stakeholders. We believe strongly that having Board members from a wide range of personal and professional backgrounds ensures the diversity of thought and rigour of debate which characterises a high-performing Board.  Applications from women, those with global ethnic majority backgrounds, with declared disabilities, and LBGT+ candidates are warmly received.   

In recruiting to the Board, we seek a broad and diverse range of previous professional and personal skills and experiences. Appointments take account of the personal and professional skills and experience of applicants in the context of the overall composition of the Board. 

The role is voluntary with reasonable expenses reimbursed.   

What are we looking for?

The essential skills are: 

• Either a track record of achievement in a career, or other experience or expertise which would enable you to contribute to the Board
• Experience of creating and implementing strategy in a complex environment with multiple stakeholders    
• Experience, skills or knowledge of one or more of the following:
  • Community and region in Northampton, Northamptonshire and/or the surrounding areas
  • Finance
  • IT 
• Ability to work in a collaborative manner, reaching consensus, debating constructively and accepting collective responsibility   
• Ability to assimilate complex information and use this to offer constructive challenge   
• Demonstrable experience of good practice in equality, diversity and inclusion and the ability to challenge around these issues  
• Excellent communication skills (the ability to participate in constructive debate, express a point of view in an articulate manner and demonstrate critical listening skills)  
• Ability to commit sufficient time to the role   
• Prepared to represent the University in a positive way to internal and external stakeholders 
• Fulfils the criteria for independence  

The desirable skills are: 

• Experience of governance through working on a board or committee 
• Awareness of the operational issues of managing an organisation (including for example leadership, risk management, monitoring performance, business development, customer experience and customer relationship management, marketing, public relations or communications, human resources, law, project management) 

What difference will you make?

As a member of the Board, you can help the University engage with, reflect and respond to the needs of our student, staff and stakeholder communities.  You will be part of an organisation which has social impact as its purpose. The University is an economic engine and a force for social change for the county, the region, and the UK. Our latest Economic Impact Report showed that for every £1 spent running the University, £4 is returned to the economy – a 300% return on investment. 

As the Board sets the strategy, our governors are at the forefront of the development of the University and the trustees and stewards of its long-term future. 

The University relies on its governors to give oversight and to be a critical friend. 

Before you apply

Please apply through Reach. Please submit a CV and a cover letter. Your cover letter should outline your suitability for the role with particular reference to the person specification which you will find in the role description. 

The closing date for applications is 30 May. Interviews will take place on 13 June 2025 in person in Northampton. 

If you have any questions about the role or making an application you are very welcome to contact Miriam Lakin via Reach. 

Activity Alliance looking for a Chair and three new Trustees who will add value to the charity and exciting journey ahead. You will bring your expertise and/or lived experience to drive meaningful change for disabled people. Two Trustees will be Board-appointed, and one will be Member-appointed. Their start times will vary. We are pleased that you are interested in joining us to work towards our vision and thank you for your interest.

The key responsibilities of the Chair will be:

• Provide visionary leadership to the Board of Trustees, ensuring that Activity Alliance fulfils its mission and objectives.
• Foster a culture of continuous improvement and innovation within  the organisation.
• Oversee the governance framework, ensuring compliance with legal and regulatory requirements.
• Lead the Board in monitoring organisational performance and  ensuring effective risk management. 
• Act as an ambassador for Activity Alliance, promoting our vision and mission. This includes being a spokesperson for the charity with the media and at events.
• Champion the voices of disabled people, advocating for change and influencing policy and decision-making at the  highest levels.
• Build and maintain strong relationships with key stakeholders, including partners, funders, and government bodies.

The key responsibilities of the Trustees will be:

• Have outstanding commitment to Activity Alliance with a strong understanding of the organisation’s values as well as of the Nolan Seven Principles of Public Life.
• Contribute actively to the Board of Trustees role in giving strategic direction to the organisation, setting overall  policy, defining goals, setting targets, and evaluating performance against agreed targets. 
• Ensure that the organisation complies with its governing documents, charity law, company law and any other relevant legislation or regulations. 
• Safeguard the reputation and values of the organisation. 
• Represent the organisation at functions and meetings when appropriate, and act as an ambassador for Activity Alliance.

Currently, we are particularly interested in recruiting Trustees with understanding, skills, and/or experience in one or more  of the following areas: 

• Legal 
• Commercial and corporate affairs 
• Income generation 
• Application of AI and technology

The posts are for an initial term of up to three years, which may be extended for two further terms of three years.