Chief Executive Officer Opportunity

We are looking to appoint a new CEO from either within or outside the Age UK community to work with the Trustees on the next stage of the development of the Charity. This is an exciting opportunity for a dynamic leader.

As part of the brief for the incoming CEO, we want someone who can work with the Trustee Board, Senior Management Team, staff and volunteer team, our partners, service users and the community so the charity has the maximum impact on improving the lives of elderly people in the community. A charity background is desirable but not essential, we are open to high quality leaders who are looking for a new direction, especially reflecting on the experiences of the pandemic.

Over the next 6 months, the priority for the Trustees and CEO will be to determine the future strategy

Age UK Herefordshire and Worcestershire is approaching a £2 million turnover and approximately 100 employees, a mix of Full time, part time and casual contracts. The Charity delivers, information & advice, Veterans Service, Dementia Support, Meeting Centres, Home Support, Training and much more.

The successful candidate should have:

• An awareness of current local and national issues affecting older people.

• Significant experience of effective leadership and management in a complex,changing environment.

• Experience of securing funding and to maximise income from a wide range of sources.

• Knowledge and experience of strategic planning and new service development.

• Ability to form partnerships with voluntary, statutory, or commercial organisations.

• To collaborate with neighbouring brand partners &/or complimentary organisations to share core costs, service delivery and funding bids.

• To balance IMPACT with financial sustainability.

Divisional Coordinator

£27,500 depending upon experience, plus excellent benefits

London WC1 and home-based

35 hours per week, full-time

The Divisional Coordinator is an important and varied role within the College in which you will provide high-quality, proactive administrative and coordination support to the Directors of divisions and CEO to help them deliver their strategic activities and responsibilities.  

As Divisional Coordinator, you will support the functioning of the relevant divisions by maintaining oversight of divisional work and College commitments, as well as contributing ideas to optimise existing processes to improve efficiency.

Reporting to the Chief of Staff you will support the CEO and digital divisions. You will be responsible for supporting the four internal committees that provide oversight and guidance across new areas of work at the College and will support the Chairs and board members by managing agendas, providing accurate notes and actions and ensuring project updates are provided in a timely manner.

Educated to a good standard, you should have substantial administrative, organisational and communication skills, along with excellent note taking and an ability to translate discussions into specific actions to take forward.

With outstanding interpersonal skills, you should have proven experience of coordinating and liaising with varied networks of staff and stakeholders, as well as having the ability to build and enhance effective working relationships on behalf of the College.

An expert in diary management and prioritisation, you will also help keep track of Directors’ deadlines and actions and prompt them as necessary on these to ensure they are delivered.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

Due to COVID-19 restrictions all staff are currently working remotely. We will be returning to the office on 20 September 2021 where you will work in the office for a minimum of 60% of the week and the remainder from home.

The successful candidate will have strong skills and experience in (trusts/foundations and government) fundraising, proposal and report writing and grants management, as almost all of the organisation’s income comes from these sources. The Charity Development Lead will be expected to contribute to developing the organisation’s fundraising strategy in consultation with the CEO, Senior Management team and board members; help to secure increased funding from existing and new foundation and government funders; work collaboratively to improve fundraising systems (e.g. research and tracking of prospective funders, grants, contacts and reporting); and play a key role in establishing a strategy for sustainable growth. 

Continuous Improvement:

• Demonstrate a proactive commitment to continuing professional and team development.
• Contribute to the upkeep of best practice resources, materials and tools.
• Take responsibility for a thematic lead area producing/sharing regular updates which reflect organisational/wider sector developments.

Additional Responsibilities:

• Attend and contribute to charity development meetings.
• Work flexibly across the organisation to support the CEO and wider team.

Person Specification Essential Requirements:

• Developing an exciting new corporate fundraising programme.
• Actively managing a network to ensure long-lasting relationships with funders, maintaining effective communication using various channels.
• Identifying a pipeline of opportunities across multiple channels.
• Creating well-researched, skilfully-written funding proposals.
• Maintaining and developing existing donors, ensuring that they are kept informed of the impact of their support and identifying opportunities to further develop relationships and ensure high levels of retention.
• Representing MDVS externally and identifying sector specific corporate opportunities.
• Experience of writing successful tenders, proposals or grant submissions, or other technical/professional writing experience e.g. marketing, research or journalism.
• Experience of writing successful tenders, proposals or grant submissions.
• Professional writing experience, e.g. marketing, research or journalism.
• Excellent writing ability.
• Strong Microsoft Office skills and IT Literacy.
• Excellent proof-reading and editing skills with an exceptional eye for accuracy and attention to detail.
• Excellent organisational skills, with the ability to prioritise and meet deadlines while maintaining a high standard of quality.
• Flexible approach to the requirements of the post, including capacity to travel when necessary to the role.
• Confident and effective communicator, both verbally and in writing and ability to foster positive collaborative relationships, including with senior stakeholders.
• Team player who is willing to adapt to the changing priorities of the organisation.

And the ability to:

• Give and receive constructive and challenging feedback in a positive way that supports continuous improvement.
• Communicate complex issues in writing in an accessible and engaging manner.
• Remain resilient in a high-pressured environment and respond proactively and positively to challenges (e.g. tight deadlines).
• Review and analyse large amounts of information, extract relevant content and rewrite to ensure accurate and up-to-date bid content.
• Creatively solve complex problems.
• Seek out relevant information proactively from a variety of sources.
• Conduct research which can be used for campaigning in media, advocacy or public mobilisation work.
• Work independently and keep calm under time deadlines/pressure.
• Understand and have a commitment to the principles and practice of equal opportunity and diversity.
• Understand and have a commitment to safeguarding vulnerable individuals.
• Understand and deliver on MDVS’ values, mission and aims.

Link Age Southwark is a vibrant local charity which works to ensure that older people and people living with dementia can thrive in later life. We work with our dedicated volunteers to provide the support people need to live happy, healthy lives. We support around 700 older people and people with dementia each year, and with the support of over 400 volunteers, help them stay connected with their communities, alleviating loneliness and social isolation, improving health and wellbeing and making communities stronger through volunteering. 

We seek to recruit a part-time Finance Manager who will have day to day responsibility for the charity’s finances. You will provide timely financial information to the Chief Executive and the Board of Trustees, whilst ensuring all financial and compliance requirements are met. You will be responsible for overseeing payments, pensions and payroll as well as the day to day management of our online banking and accounting systems. The postholder will support the Chief Executive with fundraising through identification of funding sources as well as supporting the maintenance of the charity’s diverse funding base. You will provide the financial information required for Trusts and Foundations proposals and reporting as well as ensuring that deadlines are met for funder reports. The post holder will also be responsible for monitoring and recording the income generated from individual patron and corporate donations.

We are an equal opportunities employer with a strong commitment to respecting diversity and promoting equality of opportunity. We welcome applications from all sections of the community.

Closing date for applications: 5pm on 29 September 2021

Interview date: 8 October 2021

For full details and application form please download the forms below or visit the careers page of our website.

An exciting opportunity for two experienced Client Advisers to join the Bank Workers Charity, supporting people in need.

These roles are located in our London office and we are currently trialing hybrid office/home working.

About Bank Workers Charity (BWC)

The Bank Workers Charity is an occupational benevolent organisation that supports individuals and their families who are in real need. We offer independent advice, guidance, case management and grant giving for people encountering a wide range of challenges including financial, health, housing and wellbeing issues.  There is a growing need for our services and each year we’re supporting thousands of clients through our expert Helpline team and online resources. 

About the Roles

Your key purpose will be to provide advice, guidance and case management for our clients; to provide solutions to help people in need achieve long-term sustainability; and manage the client journey through BWC services.

About You

This role requires experience of supporting people, who may be vulnerable, in distress or in crisis situations, with practical, long-term solutions in areas such as welfare, budgeting, housing, debt and mental wellbeing, ideally gained within the charity sector, using various channels such as telephone, email and live chat. 

In order to succeed you will have an ability to demonstrate empathy, understanding the complexities faced by clients; you will be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision making skills, with a willingness to learn.  You will be comfortable working in a small team, ensuring the quality of the service you deliver is of a high standard, and able to work externally with our partners to signpost or refer clients when necessary.

What we Offer

In return you will receive a competitive salary along with a range of benefits, which include:

• 28 days holiday plus statutory bank holidays
• Up to 13% employer contribution to BWC’s pension scheme
• Group Life Cover (three times annual salary)
• Season Ticket Loan (upon successful completion of probation)
• Employee Assistance Programme

To apply please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification. 

Closing Date: Monday 4th October 2021 at 9am 

Abianda is a small not for profit organisation with 15-20 members of staff, offering one-to-one, group work and employment opportunities to gang-affected young women. We also offer training and support to professionals so they can work more confidently and effectively with young women. Our unique model of practice aims to address the barriers that stop young women seeking help.

We are looking for an inspirational leader to join our Senior Management team. The key elements of the role include; spearheading external systems change, embedding our participatory and equality principles in every layer of the organisation and holding the designated Lead Safeguarding Officer role for Abianda. The role also involves managing a small team of Senior Practitioners and/or Operational Leads who focus specifically on systems change and contextual safeguarding. 

You will have;

• extensive safeguarding experience with robust legislative knowledge in child protection
• the ability to manage a multi-faceted day
• work well in a team
• strong understanding of participatory practice 
• a commitment to Abianda’s principles

This is a full-time role, provisionally for 12 months, with the hope of extending the contract subject to funding. You will be expected to work from the Abianda office on certain days, but some working from home and flexible working provisions can be arranged. 

For more details please download the job specification below.

To apply please download and complete our application form (no CVs please) and our criminal record self-disclosure form, and send to hello [at] abianda [dot] com. Please also download and complete our equal opportunities form (although this is optional).

Deadline for completed applications is 11.59pm Sunday 10th October. 

Interviews will be held on Tuesday 2nd November.

We look forward to hearing from you

Type of role: 4 or 5 days per week, permanent

Reporting to:            CEO

Annual Salary: £50,000 pro rata

Location: Central London - Tottenham Hale and/or Whitechapel

Start date:  Autumn 2021

Closing date for applications:  11.00 on Tuesday 28 September

Welcome to Ada!

We are a fast growing, high impact College that works with 50+ companies to attract, select and train the next generation of diverse digital talent, harnessing tech as a tool for social mobility.

As the first brand new Further Education College in England since 1993, we are blazing a new trail for young people with an interest in tech. We currently educate 400 students and apprentices and are entering an exciting period of growth that you will spearhead by identifying and nurturing new employer partners who are excited to partner with us.

Our values driven staff team work across campuses in Tottenham Hale, Whitechapel and central Manchester with our pioneering and diverse student body and broad range of partners ranging from large corporates like Salesforce, Deloitte and Bank of America through to SMEs like Accurx, Call Sign and Sykes Cottages.

What’s your mission? 

We are searching for a dynamic Head of Business Development to drive forward the identification, cultivation and sustained engagement with new employer partners to recruit and train their diverse technical apprentices with Ada, in particular:

• Reach growth targets for the number of new employer partners training apprentices with Ada
• Work closely with the CEO, Director of External Relations and other senior leaders to ensure a joined up approach to stakeholder engagement
• Grow a small dedicated Business Development team over the next 12-24 months
• Represent Ada to a wide range of stakeholders in a variety of different environments from seminars and conferences to private dinners and lunch‘n’learns at fast-growing tech companies

Key responsibilities of this role include:

• • Research, cultivate and manage senior relationships with new and existing industry partners that generate year-on-year growth in the volume of technical apprenticeships that Ada recruits and trains apprentices for
  • Work with our Board Members, industry advocates as well as the CEO and External relations team to identify and target new employer partners
  • Work with the CEO, Director of External Relations and relevant Board Members to develop and implement a defined growth strategy that gives ensures we will meet our medium term growth targets
  • Build a small but highly effective business development team that is laser focused on generating new technical apprenticeship opportunities for diverse young people in the South East, North West and ultimately nationally
  • Create a strategy for the on-going management of the wide variety of industry partners we have from large corporate and government departments & agencies through to 10-person start-up.
  • Work with External Relations team to conduct regular surveys and feedback, including NPS ratings, to measure our effectiveness and partner satisfaction
  • Build collaborative and effective internal relationships that are mutually reinforcing and help achieve more opportunities for young people as well as meet the College’s wider goals around fundraising and employer engagement through volunteering
  • Contribute to the on-going growth of our CRM database by ensuring all employer partner interactions are recorded and BD pipelines maintained and up to date.
  • Contribute to the annual refresh of the College’s marketing and communications strategy including employer and apprentice focused campaigns
  • Responsibility for the effective management of the Business Development budget

We’d really like to hear from you, if…

• You get a real kick out of identifying and cultivating new employer relationships that lead to the creation of life-changing employment opportunities for diverse young people
• You believe higher level and degree apprenticeships, especially in the tech sector, offer diverse young people a fantastic opportunity to launch their careers
• You love talking to people and are passionate about evangelising Ada’s mission to employer partners and wider stakeholders
• You are curious, data-oriented and proactive, always searching for, and following up on, leads and possible opportunities
• You enjoy responsibility and will take pride in representing Ada to stakeholders
• You enjoy and have experience of pitching and giving presentation talks and patiently answering people’s questions
• You enjoying being on the move, out and about and meeting people in-person or virtually
• You are a meticulous record keeper who loves a good quality CRM database
• You will feel a strong sense of ownership for the Business Development function at Ada and clearly understand it’s vital purpose in serving young people and driving forward Ada’s social impact
• You are committed to on-going personal development and comfortable giving and receiving feedback
• You enjoy the challenge of building and motivating a small team
• You are a collaborative, personable team player, also able to work independently and take ownership of your own workload.

Safeguarding

Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV to us and answer the question: ‘What excites you most about this opportunity?’ in your email. In the subject field please write “Application for Head of Business Development”  followed by your name.

Thank you for your interest in the role and good luck with your application!

We are seeking a motivated Programme Coordinator to lead the Migration Aspiration Programme to guide and support emerging migrant leaders. 

The successful candidate will have responsibility to manage the delivery of this programme, including facilitating or co-facilitating all live workshops,  developing partnerships, and working closely with the MRN team to make this a programme success.

This role will suit a candidate that has strong experience in working with migrant communities, supporting and managing volunteers, and with excellent project management skills.

The charity is looking for exceptional candidates with a:

• Zest for managing and developing relationships with volunteers, key partners and stakeholders 

• Commitment to creating a just society for all migrants

• Readiness to commit to MRN's vision and values

The salary will be £30,507 per year, pro-rata. In addition, MRN contributes up to 6% of salary to pensions.

Closing date for applications: 9am, 4 October 2021

Date for candidate interviews: 14 October 2021

ABOUT US

Each year Age UK East London helps 9500 older east Londoners living in the country’s top pensioner poverty hotspots. Most are aged 70+, living alone in poverty and poor health. Most people have one or more long-term conditions, for example diabetes, COPD, or heart disease. They are struggling to make ends meet and watching every penny.

We deliver advice across the three most deprived London Boroughs of Tower Hamlets, Hackney and Newham. Each year 2,100 clients receive often complex casework. Around 1,400 are experiencing significant life events, which are often interlinked.

During the year to 31st March 2021, we helped older people improve their financial position by £2,077,280. Overall, 96.5% of our clients felt they were treated with respect by staff and given clear and useful information.  93% felt the support they received allowed them to stay as independent as possible.

Tower Hamlets Connect is a new flagship service which provides people living in Tower Hamlets with free, independent and high quality information, advice and advocacy on matters relating to health, social welfare, and social care.

Age UK East London is leading a consortium of local voluntary sector organisations to provide a helpline and outreach advice and advocacy support across the borough.  We are working in partnership with the council to maintain the Tower Hamlets Connect Portal, a public-facing, web-based resource with up to date information about local services, events, citizen rights and benefits.

The Network Co-ordinator is a new and pivotal role which will co-ordinate portal content, ongoing co-production of service development with all stakeholders, the digital action plan, service promotion and accessibility, customer engagement and consortium administrative support.

JOB PURPOSE

• Lead on sourcing and updating I&A portal content.
• Supporting service promotion through regular asset updates across stakeholders.
• Coordination of partner activity across digital support and user involvement .
• Provision of administrative support to the consortium .

KEY TASKS

• Co-ordinate the continual review and update of portal content for the I&A pages, including input from consortium partners.
• Create and distribute regular information updates to consortium members through the portal highlights newsletter.
• Co-ordinate and monitor the Digital Action Plan across the consortium.
• Co-ordinate and monitor User Involvement in service co-production across the consortium.
• Co-ordinate service promotion across the borough and via partners.
• Collate and report feedback and updates from consortium partners on engagement across local networks and forums.
• Provide co-ordination and administrative support for the Integrated Working Group, the Tower Hamlets Social Welfare Network and  consortium meetings.
• Co-ordinate customer satisfaction reviewing and reporting.

General

• To maintain excellent working relationships with professionals across multidisciplinary teams and multiple stakeholders..
• Represent Age UK East London at appropriate meetings, events and consultations as requested by the Information & Advice Manager.
• To attend team and staff meetings, committee meetings, etc.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of Age UK East London.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

Functional Links

• You will be line managed  by the Service Manager for Information, advice and advocacy.
• Close working with GP’s, Outreach Venues, Hospital Ward Staff, Adult Social Services and other AUKEL Services .
• Close working with the Advice Provider Networks in Tower Hamlets.

Person specification

Experience

• Experience of working in information and advice and/or other community based services.
• Experience of delivering services that meet defined outcomes and outputs.
• Experience of co-ordinating information across stakeholders.
• Experience of working across multidisciplinary teams in health and/or social care settings and ability to network at all levels.
• Experience of facilitating user involvement to co-produce service development.
• Experience of administering meetings at a senior level.
• Experience of promoting services.

Knowledge and understanding

• Knowledge of services available to residents and their carers in Tower Hamlets (e.g. through health service, social services, voluntary sector) and the issues affecting them.
• Knowledge of Information Access Standards.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users and person centred practices.
• Good understanding of policy, legislation e.g. Care Act, Mental Health Act and Mental Capacity Act .
• Good knowledge of safeguarding vulnerable adults.

Skills/ Attributes

• Professional and courteous manner.
• An open minded and challenging approach to work with the ability to work on own initiative.
• Excellent communication skills both written and verbal with the ability to tailor to diverse audiences.
• Good planning and organisational skills.
• Excellent IT skills.

PLEASE DOWNLOAD THE FULL JOB DESCRIPTION TO FIND OUT MORE ABOUT THE ROLE AND THE BENEFITS OFFERED BY AGE UK EAST LONDON

Location - Flexible (across Oxon, Bucks and Milton Keynes).

Connection Support is excited to announce a new post being created to implement our charity’s latest strategy to generate and diversify its income. We are looking for someone to bring enthusiasm, professionalism, personable and persuasive communication both in person and writing to the process of establishing a distinct, charity focused fundraising strategy to generate supplementary income through grants, individual givers, events and other means, during this very exciting time for us.

From a fundraising/charity background, you have experience and a proven track record of fundraising from individual and company donors and grant making organisations and can facilitate people to plan and work together so that income generation targets are achieved.

You will be part of our senior management team working together to help us to reach more vulnerable people and make a greater difference to peoples lives.

Put simply, it’s about making a difference. A real difference.

Each year Age UK East London helps 9500 older east Londoners living in the country’s top pensioner poverty hotspots. Most are aged 70+, living alone in poverty and poor health. Most people have one or more long-term conditions, for example diabetes, COPD, or heart disease. They are struggling to make ends meet and watching every penny.

We deliver advice across the three most deprived London Boroughs of Tower Hamlets, Hackney and Newham. Each year 2,100 clients receive often complex casework. Around 1,400 are experiencing significant life events, which are often interlinked.

During the year to 31st March 2021, we helped older people improve their financial position by £2,077,280. Overall, 96.5% of our clients felt they were treated with respect by staff and given clear and useful information.  93% felt the support they received allowed them to stay as independent as possible.

Our I&A Service has grown to meet the ever-increasing needs to our communities and we aim to continue to develop our capacity and accessibility whilst maintaining the highest quality standards and achieving the best outcomes for our clients.  To support the next phase of growth, we are recruiting a Senior Advisor to join our team to support the development and delivery of an expert, preventative and well-being focussed Information and Advice Service delivered across multiple channels.

JOB PURPOSE

• To support the Information & Advice Service Manager to develop, deliver and maintain a trusted independent advice service to AQS standard.
• To supervise and support a team of advisors and volunteers across three East London boroughs to maintain excellent case records and guarantee quality of advice.
• Provide information and advice to older people and their carers to maximise their income,  promote their wellbeing  and independence.
• To support the development and implementation of an advice service that is accessible remotely, face to face, in multiple settings and use technology to reach as many local people as possible.
• Support integration of services, partnership development and multi-disciplinary working in our communities.

KEY TASKS

Supervisory Duties

• To complete file reviews and case checking procedures in line with the current Quality Standards.
• To conduct supervision and appraisal of the information and advice team.
• Supervise the work load of the advice team, allocating cases, monitoring case progress to ensure timely completion of referrals.
• Represent AUKEL at network and partnership meetings ensuring that AUKEL Information and Advice service is at the forefront of service delivery in the borough.
• Conduct and minute regular team meetings.

Provision of Advice

• To carry out benefit checks, benefit applications and form filling services to older people and their carers.
• Escalate cases, raise complaints and challenge decisions made about our clients which are unlawful or erroneous.
• Provide accurate and up to date advice on housing, Community Care and Consumer Rights.

Reporting and monitoring

• Supervise and Monitor our client database to ensure the information we hold is accurate and up to date.
• Support the Service Manager to compile and submit regular evaluation and monitoring reports to our funders making sure relevant information is available and accurate.
• Generate outcomes data and gather customer satisfaction surveys.

General

• To undertake any other duties within the competence of the post holder under the direction of the Service Manager as may be required from time to time for the smooth running of Age UK East London.
• Represent AUKEL at network and partnership meetings ensuring that AUKEL Information and Advice service is at the forefront of service delivery in the borough.
• Promote the Information and advice Service and develop communication  plans
• Attend regular Team Meetings and Supervision to ensure your personal development and the continuous improvement of the Information and Advice Service.
• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).

PERSON SPECIFICATION

Experience

• Minimum of 1 year supervisory experience in a Quality Mark holding advice service.
• Experience of providing advice services that support carers and older people; enabling their independence by providing up to date knowledge of the support available to them.
• Holds NVQ Level 4 Advice & Guidance or equivalent qualification  or experience.
• Experience of people management.

Knowledge and understanding

• Knowledge of Issues that affect adults, older adults and their carers.
• Understanding of confidentiality policy and practice.
• Understanding of equality and diversity in practice.
• Understanding and commitment to empowering service users.
• Understanding of relevant legislation, areas of law, tribunal system and local authority acts.
• Knowledge of wider Adult Social care sector, integrated commissioning and NHS 10 Year Plan.

Skills/ Attributes

• Commitment to working creatively within a team.
• An open minded and questioning  approach.
• Excellent communication, numeracy and literacy skills.
• High proficiency in a wide range of information systems including emails, databases, word processing and  spreadsheets.
• Good planning and organisational skills.
• Demonstrable leadership qualities.
• Commitment to continuous personal development .

PLEASE DOWNLOAD THE FULL JOB DESCRIPTION TO FIND OUT MORE ABOUT THE ROLE AND THE BENEFITS OFFERED BY AGE UK EAST LONDON

We are looking for a new Deputy CEO to deliver the defined board strategy and continue the expansion of fundraising, engagement and delivery of our services to healthcare workers. 

The role will suit a skilled and experienced operator, who will work on a probationary period as deputy CEO. On successful completion of probation (3 months), there is the potential for the candidate to take over the day-to-day functions as the HWF’s CEO from the interim Executive Chair on a full-time basis. The successful candidate will work closely with the Chair and the Board, foster and grow the team, and continue the development of HWF into a large, long-term sustainable organisation with an established national presence.The postholder will be supported by, and will work closely with, the Executive Assistant, to ensure the smooth-running of HWF.

HWF aims to expand over the next five years, with the longer-term vision of becoming the organisation to which all healthcare workers are affiliated, and which supplies support, services and assistance to all levels of the healthcare sector. HWF now seeks an ambitious and energetic individual to lead the organisation through the next exciting stages of development.

Business & Human Rights Resource Centre is seeking a dynamic professional who can help drive our fundraising globally to a new level. We are looking for a proven fundraising specialist and strategic thinker who will work collaboratively with our global team which includes Development team members in the US, UK and Germany, and colleagues in 20 locations around the world.

Based in: London or Berlin

Reports to: Deputy Director/Development Director (based in New York)

Salary: £29-35,000 per year (commensurate with experience) + 5% pension contribution

Closing date for applications: 10 October 2021 – 17.00GMT

Interviews (if selected): 20-22 October 2021

THE ORGANIZATION

The Business & Human Rights Resource Centre is an international human rights organization working to ensure respect for human rights are at the core of companies’ business models; empower communities and workers, to secure their rights; and advance accountability for corporate human rights abuse. Our Global Team, based in more than 20 countries around the world, work with a rich network of activists, unions, human rights groups, and investors. Our website and publications are available in nine languages. We work across all sectors and issues related to business and human rights, with strategic focus on the rights of workers in global supply chains, the rights of communities seeking responsible natural resource use and a just transition to zero carbon, and the rights of people to accountable digital technologies. The Development Officer will be an integral part of the Global Team.

The Resource Centre has helped define the growing field of business & human rights. It has put companies in all regions on notice that their human rights conduct is being watched. It has drawn attention to corporate abuses in all countries and provided increased recognition to those companies taking positive steps to promote human rights. The Centre is widely respected for being fair, objective, and constructive in its approach to make change happen.

THE POSITION

As a Development Officer, your focus will be to help the Resource Centre increase its annual budget (currently at just about $5 m/£4m) by expanding its base of foundation, individual and government donors. The Development Officer will report to the New York-based Deputy Director/Director of Development and work closely with the Europe Development Manager and another Development Officer (currently being recruited) based in New York. This position will be based in London or Berlin.

The Resource Centre has a strong track record in foundation fundraising – current donors in the global portfolio include Laudes Foundation, Open Society Foundations, Ford Foundation, Porticus Foundation, Humanity United and many others. It receives funding from the governments of Germany and Switzerland and the European Commission and has extensive contacts with other European governments and multilateral institutions. To date most of the organization’s income has been from foundations and governments, but it has a small but growing pool of individual donors. To maintain our independence, we do not take funds from companies or their foundations.

The successful candidate will have strong skills and experience in institutional (trusts/foundations and government) fundraising, proposal and report writing and grants management, as over 95% of the organization’s income comes from these sources. The Development Officer will be expected to contribute to developing the organization’s international fundraising strategy in consultation with the Executive Director, Development Director and Development team and board members; help to secure increased funding from existing and new foundation and government funders; work collaboratively to improve fundraising systems (e.g. research and tracking of prospective funders, grants, contacts and reporting); support the development of fundraising capacity in the regions; and play a key role in establishing a strategy for sustainable growth. Individual fundraising experience is also desirable but not required.

RESPONSIBILITIES

Fundraising strategy and organizational development:

• Participate in the development of the international fundraising strategy, organizational development policy, and thematic and regional programme strategies.
• Report regularly to the Development Director to inform the Management Team and Board.
• Prepare budgets and forecasts related to all fundraising activities. Should be comfortable with setting annual fundraising goals and have systems in place to benchmark and track progress.
• In collaboration with Development team colleagues, help to develop the fundraising and grant management capacities of Global Team members and partners by delivering training and support.

Grant and relationship management:

• Develop proposals and reports to funders in collaboration with relevant program and regional teams. Ensure all inquiries from your portfolio of donors are fulfilled in a timely and efficient manner. Lead on fundraising for one of our regional programs, dependent upon language skills.
• Create systems for effective grants management including narrative and financial funding reports in coordination with relevant members of Global Team and support their skills-training.
• Develop project budgets and forecasts and support Global Team members in tracking financial performance of their grant budgets.
• Contribute to the development of the donor update in collaboration with the Development Team and ensure it reaches all funders, aiming to take a leading role in the future.
• Ensure appropriate communications with funders and record this in donor database. Prepare relevant team members including Executive Director for meetings with funders.

Research:

• Conduct research to identify new sources of institutional (foundations / trusts / governments) giving on an ongoing basis and feed in new prospects to the donor pipeline.
• Provide research reports on individual and institutional donor prospects.
• Stay aware of trends in giving, changes in human rights funding, key donors in the field.

Individual donor and online fundraising support:

• Develop new initiatives to help grow individual giving.
• Process acknowledgements for individual gifts.
• With the Development Team and others, plan and implement the annual appeal and the other elements of an ongoing annual fundraising effort, including online fundraising and social media.
• Work with the Development Team and senior leadership to refine our online fundraising strategy for the Resource Centre.

Team coordination and systems management:

• Work collaboratively to ensure timely submission of reports and proposals to all funders.
• Manage CiviCRM database as administrator, ensuring it is current, accurate, and used to increase efficiency.
• Strengthen infrastructure and systems, including for grants management, donor communications, internal communications and learning, and financial tracking. Work collaboratively with operations team to streamline finance processes.
• Assist with preparation for donor/prospect meetings, including developing meeting packets, prep for participants, scheduling, booking travel, and other logistics.
• Support the development of the organisation’s annual report in close collaboration with the communications team. Work with communications, program and operations teams to ensure all organizational documents used regularly for fundraising are relevant. Suggest and create new materials.
• Assist in developing and maintaining a shared system of information management for program and organizational data used in funding reports.
• Supervise development interns as appropriate.

CREDENTIALS

Qualifications:

Required:

• The right to work in the UK or Germany (must have this before applying)
• 3-5 years of fundraising experience, preferably in a charity or similar organization
• Proven ability to communicate clearly and succinctly in English, especially in writing compelling and persuasive grant proposals and reports to donors
• Effective financial management especially related to fundraising and project budgets
• Excellent interpersonal skills, including the ability to maintain collaborative relationships with people from diverse national and cultural backgrounds, across several time zones
• Initiative and motivation: Able to use own initiative and work independently within agreed frameworks; motivated by achieving results and completing tasks and being accountable.
• Organization and prioritization: Strong organizational and prioritization, and time-management skills, including attention to detail, enabling efficient and effective work.
• Appreciation of the values and mission of the organization and a proven ability to represent the organization to donors and prospects
• Demonstrable entrepreneurial spirit and ability to identify and capitalize on opportunities
• Ability to maintain high standards of ethics, integrity, and professionalism, and to handle sensitive and proprietary financial information
• University degree, or equivalent/relevant qualification
• Computer proficiency in Windows Operating systems, MS Office, knowledge of and demonstrated efficiency with donor management databases

The following would be useful, but not necessary:

• Familiarity and experience with international affairs and human rights
• Knowledge of languages other than English

TERMS AND COMPENSATION

• This is a full-time position
• 24 vacation days per year
• Opportunity to play a central role in an enthusiastic and international team

How to apply: To apply please click on Apply on Website button. You will be redirected to our recruitment page where you will download, fill in, and upload the application. Please note that we cannot accept CVs.

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