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Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 20 September at 23:59
Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams.
We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand.
You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.
Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.
You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.
We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.
Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.
If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity for someone who can combine strategic thinking with hands-on creativity to help shape how Phoenix Futures communicates with the people we support, our colleagues, partners and wider audiences.
We’re looking for someone with significant experience in brand management, content and communications who can bring ideas to life across digital, print and internal channels. You’ll be passionate about creating engaging, accessible and impactful content, while ensuring our brand is consistently represented across everything we do.
The Role
As Brand and Content Manager, you will lead the development and delivery of Phoenix Futures’ brand, content and communications channels.
Working closely with colleagues across the organisation, you’ll lead the creation of high-quality digital, print and creative communications, while managing and developing key platforms including SharePoint, our websites, social media channels and Phoenix News.
You’ll be the organisation’s brand guardian and a key source of advice and expertise on brand, content, visual communications and creative best practice. You’ll help ensure that our communications are engaging, accessible, user-focused and aligned with our organisational priorities.
You’ll also lead on content planning and editorial management, internal communications, creative storytelling and digital experience development. Using analytics, audience insight and feedback, you’ll identify opportunities to improve how we communicate and ensure our content reaches and engages the people who need it.
The role will involve working with senior stakeholders, external suppliers, agencies and creative partners, managing projects, budgets and deadlines to deliver high-quality campaigns and communications.
This is a 37.5 hour per week role, based on a hybrid London and home-working arrangement.
About You
To join us as our Brand and Content Manager, you will need:
- Significant experience in brand management and leading strategic content and communications across digital, print and internal communication channels
- Strong graphic design and content production skills, with experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop) or equivalent
- Experience developing and improving websites, SharePoint environments and digital communication platforms
- A strong understanding of user experience, accessibility, SEO, content optimisation and digital analytics
- Experience of content planning, editorial management and delivering communications across multiple channels
- Experience creating and managing internal communications and employee engagement content
- Experience managing external suppliers, agencies and creative partners to deliver high-quality communications and design projects
- Strong analytical skills, with the ability to use performance data and audience insight to evaluate content and drive continuous improvement
- Excellent project management skills, with the ability to manage multiple priorities, stakeholders and deadlines
- Excellent written communication, editing and proofreading skills, with a high level of literacy and attention to detail
- Strong interpersonal and stakeholder management skills, including the confidence to work with senior leaders
- The ability to work independently, use sound judgement and take ownership of brand and communications activity
- A commitment to the values, mission and recovery-focused approach of Phoenix Futures
Experience of photography, video production, animation or multimedia storytelling would also be desirable, as would a professional qualification in Graphic Design.
If you’re a creative, strategic and organised communications professional looking for a role where your work can make a genuine difference, we’d love to hear from you.
Your Rewards
- Starting salary of £35,500 + London weighting contribution of £500, with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays, increasing each year to a maximum of 30 days
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL, our dedicated learning management system
- Access to a 24/7 Employee Assistance Programme, including telephone and online access
- A rewarding role where you can use your creativity, expertise and ideas to help us communicate our work and challenge stigma around drug and alcohol use
- We’ll ensure you get the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
The Role
The Marketing team plays a key role in helping Phoenix Futures communicate its work, raise awareness, challenge stigma and connect people with our services and support.
As Brand and Content Manager, you’ll work across the organisation, collaborating with colleagues at all levels to develop engaging and effective communications. You’ll work particularly closely with senior stakeholders and teams across Phoenix to understand their communication needs and turn ideas and objectives into clear, compelling content.
You’ll be part of a passionate and collaborative Marketing team, with the opportunity to influence how Phoenix Futures’ brand and communications develop across the organisation.
The role is based on a hybrid London and home-working arrangement, with opportunities to work collaboratively with colleagues across Phoenix Futures.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives.
We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE.
These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value-aligned culture.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you.
If shortlisted, you will be contacted for a short digital interview via Microsoft Teams, approximately week commencing 14th September, and will be provided with full details about the assessment process.
As part of the selection process, candidates will be asked to present their portfolio of work demonstrating their relevant skills, experience and impact.
All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Brand and Insight Manager to join our Marketing team.
Title: Brand and Insight Manager
Salary: £39,000 per annum
Contract: Permanent, full-time
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Please note that the panel are planning to hold first-round interviews week commencing 14 September.
We’re looking for a Brand and Insight Manager to join our Marketing team to shape and evolve the Anthony Nolan brand. You will champion excellence in how our brand is brought to life, creating compelling assets and practical guidelines that build awareness and inspire loyalty among our diverse audiences.
You will be a champion for the brand across the organisation, partnering with colleagues at every level to build understanding, strengthen consistency and embed best practice in everything we do. You will also contribute to brand evolution, tracking and strategic projects designed to increase awareness, trust and consideration, and deepen understanding of Anthony Nolan’s life-changing work.
You will play an important role in our audience insight programme, helping to gather meaningful insight and turn it into action. By sharing and championing these insights across the organisation, you’ll help teams make stronger, audience-led decisions.
To thrive in this role, you will be a confident relationship builder with strong stakeholder management skills. Working with teams across the organisation, you’ll help grow awareness of Anthony Nolan, advocate for brand excellence and give colleagues the tools and guidance to bring our brand to life with confidence. You may also collaborate with external brand, media and creative agencies, supporting the Marketing team to deliver impactful activity aligned with our organisational goals.
You’ll be part of our wider Engagement division, bringing together Marketing, Communications and Register Development - a collaborative team focused on reaching and inspiring more people through Anthony Nolan’s work.
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description, hyperlinked here on our careers page or attached to this advert, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.