Brand marketing manager jobs in Birmingham
We are recruiting a Challenge Events Fundraiser to grow PAPYRUS’ challenge event income by leading on allocated PAPYRUS own events, projects and campaigns and managing all third-party challenge events.
What you will do:
- Develop an events plan that will grow income using data from previous years to understand our supporters and build a creative and sustainable income plan for long term growth.
- Build and manage relationships with supporters across all communication channels and provide professional, relevant, timely and empathetic stewardship at all times.
- Raise awareness of PAPYRUS and its work by developing and delivering presentations and talks both online and face to face to supporters and facilitating necessary photo opportunities in line with GDPR for use if future promotional activity
- Manage costs and budgets for events, including forecasting, estimates and future year planning.
- Be proactive seeking out new initiatives and market trends in fundraising across the UK charitable sector.
- Participate in the development, implementation, and maintenance of PAPYRUS challenge event fundraising assets, collateral, materials, and policies and procedures ensuring all content is on brand and to a high standard.
- Working with colleagues in Business Support Services to use the data collected across all donation platforms to analyse and inform required reports and update existing reporting mechanisms.
To be successful in this role you will have:
- Previous experience of working in a fundraising role for a UK registered charity
- Experience of successfully managing a portfolio of third-party events
- Proven track record of successful relationship management with donors/ fundraisers
- Proven track record of working effectively in a team
- Experience in creating and monitoring budgets
- Experience using Raiser’s edge or a similar CRM database.
- Knowledge of regulatory environment for fundraising from events fundraising including sponsorship, data protection, Gift Aid (incl GASDS) and Fundraising Codes of Practice and regulation
- Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
- Understanding of events fundraising
- Competence in the use of IT tools including Word, Excel and PowerPoint
- Ability to work some unsocial hours and travel to meetings / events as required across the UK
Please visit the careers site for the full job description and person specification for the role.
Salary: £31,537 per annum (SCP 18) progressing by increments to £34,434 per annum (SCP 23)
Hours: 36 hours per week
Location: Warrington; but will accept applications from across the UK to work remotely and travel to Warrington as and when required. Occasional travel across the UK will also be required for this role.
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: 8th February 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £53,462
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We are 18 months into our ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
As our Head of Brand, Marketing and Communications, which sits in the wider External Affairs directorate, you will have responsibility for increasing the profile of the charity’s brand with a particular focus on increasing engagement with our priority audiences. Working closely with colleagues within the Commercial directorate you will ensure our marketing and communications are aligned and maximising opportunities for impact and income. The role involves leading a team of 11 people in developing and delivering Cycling UK’s Brand, Marketing and Communications Strategy. This team has overall responsibility for ensuring Cycling UK’s brand is imbedded across the organisation and our brand profile is raised among our priority audiences. We are ideally looking for someone with vast digital experience able to ensure the charity is making the most of the latest developments in digital tools and platforms, with a particularly strong focus on digital marketing, supporter journeys and content strategies. The role form
If you’re a strategic brand leader, passionate about purpose-driven communications and making an impact, we’d love to hear from you.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
This role is home based with expected travel to London and Guildford.
Applications close at 9:00am on the closing date shown
You may also have experience in the following: Brand Strategy, Marketing Leadership, Communications Director, Digital Marketing, Content Strategy, Stakeholder Engagement, Campaign Management, Social Media Strategy, Brand Development, Audience Engagement, Marketing Communications, Fundraising Communications Head of Brand, Head of Marketing, Head of Communications, Marketing Director, Communications Director, Brand and Communications Manager, Digital Marketing Director, Director of Marketing and Communications, Marketing and Communications Lead, Engagement and Communications Lead
REF-225 742
Senior Brand Manager (Brand Planning)
Reference: DEC20258767
Location: Flexible in UK + Travel to Team Meetings
Contract: 12 Months (Maternity cover)
Hours: Full time, 37.5 hours per week
Salary: £44,315.00 - £47,312.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Introduction
We are looking for a Senior Brand Manager to lead on our brand marketing campaigns and drive forwards new brand reach initiatives.
Working within the RSPB’s brand team you will help bring our brand to life, shift perceptions, and build brand affinity amongst new and existing audiences by planning and delivering impactful brand campaigns. and working closely with the fundraising and campaigning teams on their activities.
It’s an exciting time to join. Since launching our refreshed brand in 2022 we've laid strong foundations for the future, and you will have the opportunity to help our brand continue to grow and soar. This is a fixed term contract to provide cover within the brand team during a period of maternity leave.
Key responsibilities
- Lead the planning, development and review of insight-led brand marketing campaigns
- With the Head of Brand, deliver brand reach initiatives to grow the RSPB’s top of funnel metrics. From early discovery through to delivery and measurement, always leading the delivery phase and marketing planning specifically.
- Brand Business Partner for teams driving strategic and high reach marcomms activities e.g. Supporter Fundraising, Commercial, Campaigns & Mobilisation and Brand & Marketing - providing brand consultancy to ensure the brand is well executed in external campaigns and comms to build brand equity.
- Share insight on brand health and brand related business metrics through collaboration with the Head of Market Research & Insight. Identify actions arising from the insight and set strategic direction with support from Head of Brand where necessary.
Essential skills, knowledge and experience:
- Experience of developing multi-channel campaigns rooted in audience insight.
- Experienced in brand tracking and measurement, and using it to shape marketing and communications plans.
- Expertise in brand strategy and positioning
- Experience leading marketing projects and new initiatives.
- Curious and collaborative, the role holder will be skilled at influencing across the organisation, proactively identifying opportunities to improve outcomes by providing support and challenge through insight and evidence.
- Experienced at developing collaborative external and internal relationships with key stakeholders to secure positive brand outcomes
- Excellent written and verbal skills to present, influence and represent the directorate and the organisation.
- Logical and methodical, analytical and a good eye for detail.
General information
From time-to-time, and particularly at the start of a new project or campaign, you will be expected to come together with the rest of a project or campaign team, or workstream, and co-locate face-to-face for a few days. There will be some meetings together, and also the opportunity to work side by side on the project for a short period. The RSPB will subsidise any required accommodation or travel as per our Expenses Policy. This will help build relationships, break down silos, and make working together online easier and more enjoyable. This co-location will usually be at an RSPB office and will be agreed in advance. Outside of these co-location moments you will be based in your contracted place of work as usual. Reasonable adjustment to the above can be discussed with the Line Manager.
Everyone in the RSPB has a role to play in creating an inclusive culture and we want our people and their behaviours to show this. As part of your role, it is your responsibility to:
- Work in a way that reflects our commitment to inclusion, with colleagues, external partners or the public.
- Demonstrate inclusive behaviour, which recognises the value of everyone’s contribution and experience.
Additional Information:
- This is a full time, fixed-term role for 12 months, for 37.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Friday 9th January 2026
We are looking to conduct interviews for this position from w/c 26th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Digital Asset Management (DAM), Brand Asset Management, Creative Operations, Product Owner (PO), Digital Product Management (DPM).
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Role overview
We are seeking a proactive and creative senior marketing and communications officer with excellent writing skills and a strong understanding of digital marketing. This role is suited to an early-career professional with a passion for writing and a strong interest in global health and nonprofit work. The ideal candidate will have a strong grasp of marketing, digital content creation, and social media engagement. You will be responsible for producing high-quality content that supports our mission and engages our international audience.
Key responsibilities
- Write, edit and publish news stories for the World Physiotherapy website and newsletters
- Develop clear, engaging web copy and digital content aligned with our values and strategic priorities
- Write and edit press releases, briefs, statements, and CEO/leadership communications as needed
- Create and schedule social media content across platforms (eg, Facebook, Instagram, LinkedIn, X/Twitter). Monitor comments across platforms
- Assist with marketing key campaigns and initiatives the organisation undertakes, including World Physiotherapy congresses, held every two years
- Assist with keeping World Physiotherapy websites updated
- Assist with the production of the annual report and other publications
- Work with the marketing and communications manager to implement strategies that strengthen global reach and engagement
- Collaborate with internal teams and external contributors to gather accurate and timely information
- Ensure all content is inclusive, accessible, and relevant to a global health audience
- Monitor performance of published content and suggest improvements based on analytics
- Maintain consistency in tone, style, and messaging across all communications
- Editing and proofreading of organisation documents and materials to ensure accuracy and consistency
Qualifications and experience
- Undergraduate degree in marketing, business, communications, or a related field is highly desirable
- Professional qualification from a recognised body such as the Chartered Institute of Marketing (CIM) or the Institute of Data and Marketing (IDM) is advantageous
- Proven experience in marketing, copywriting, or digital content creation
- Excellent writing, editing, and proofreading skills
- Familiarity with SEO principles and content management systems (eg, WordPress)
- Experience managing social media accounts for organisations or brands
- Experience working in or writing for NGOs, nonprofits, or the medical/healthcare sector is highly desirable
Skills and attributes
- Strong attention to detail and commitment to accuracy
- Ability to work independently and manage multiple deadlines
- Collaborative mindset and excellent interpersonal skills
- Sensitivity to cultural diversity and global perspectives
- Interest in physiotherapy, rehabilitation, or global health issues is desirable
About World Physiotherapy
World Physiotherapy is the global voice for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 129 member organisations. As a nonprofit organisation, we advocate for high standards in physiotherapy practice, education, and research, and promote the profession’s role in improving health and wellbeing globally.
Application instructions
How to apply: interested candidates should submit their CV and a cover letter detailing their suitability for the role. Applications must be received by 17:00 GMT on 7 January 2026
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process.
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Marketing & Content Manager, Iswe Foundation
Location: Remote (UK-adjusted hours with some flexibility)
Contract type: 12 months, with the intention to make permanent
Salary: £35,000 – £45,000
Working pattern: Full time
Benefits include: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working
Closing date: 18 January 2026, 23:30
About the role
Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.
We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across Iswe’s channels and those of our flagship initiatives, the Global Citizens’ Assembly and Assemblis.
You’ll join a fast-paced, globally connected team working to reshape political systems so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance.
If you want your digital skills to help shift narratives, inspire action and grow a global movement, this role offers rare scope, challenge and purpose.
This is an excellent opportunity for someone ready to step up in their career and help shape the voice, reach and impact of a rapidly growing organisation.
Job purpose
The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens’ Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.
This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.
Key responsibilities
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Strategic contribution & prioritisation
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Contribute actively to the development and refinement of Iswe’s digital communications strategy, bringing insight from audiences, analytics and the wider context.
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Exercise judgement about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events.
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Translate broad organisational priorities into clear, focused digital communications plans, even where direction is initially high-level or evolving.
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Content creation & production
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Draft, edit and publish clear, engaging content for websites, newsletters, social channels, campaigns and events.
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Produce and edit multimedia content including short-form videos, interviews, animations and motion graphics.
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Oversee the rapid turnaround of video packages and social media assets during key event moments
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Work with regional partners and teams to document and share community and assembly participant stories in respectful, accurate and culturally appropriate ways.
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Write accessible copy that brings data insights, participant experiences and research findings to life.
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Commission and manage external creatives (videographers, illustrators, editors, writers, translators) where needed.
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Create accurate, accessible technical and scientific content that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed.
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Maintain and develop visual templates, content wrappers, slide decks and brand-aligned styles.
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Digital marketing & campaign delivery
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Lead digital campaigns to grow awareness, participation and engagement with Iswe, the Global Citizens’ Assembly and Assemblis (Iswe’s participation platform).
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Manage the end-to-end planning and delivery of content across channels, ensuring the right stories, assets and updates are published at the right moments.
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Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through CMS, including Craft and Squarespace.
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Ensure all content is accurate, inclusive, and aligned with brand guidelines and accessibility best practice
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Develop and optimise user journeys, onboarding flows and email automations based on audience insight.
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Use analytics (e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms.
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Support SEO and discoverability by maintaining clear metadata, structured content, and optimised landing pages.
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Implement light A/B testing for messaging, templates or calls to action.
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Support tagging, segmentation and list management within email and CRM tools.
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Support internal reporting by highlighting patterns, opportunities and areas for improvement.
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Translation & global accessibility
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Work with the Communications Director, internal teams and regional partners to shape global communication needs
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Coordinate translation workflows across multiple languages (commissioning providers or working through Iswe’s global partners) to ensure quality and consistency.
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Manage transcription workflows, proofing processes and materials from contributors across regions.
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Collaboration & organisational knowledge
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Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories.
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Contribute to the development of a knowledge library, ensuring materials are organised, current and ready for sharing.
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Help maintain up-to-date versions of framing documents and training resources.
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Support a positive, inclusive and collaborative team culture
Person specification
We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.
We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.
Essential experience
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4–6 years’ experience in digital marketing, content production or digital communications.
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Demonstrated ability to produce multi-format creative content (video, graphics, social content).
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Experience with CMS platforms (Craft, Squarespace, WordPress or similar).
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Management of automated email journeys to support audience stewardship
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Strong organisational skills and ability to manage multiple content streams.
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Ability to understand and adapt technical or policy-related content clearly for different audiences and contexts.
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Familiarity with creative tools such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools).
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Clear and effective written communication in British English.
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Ability to build and maintain positive partner relationships.
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Analytical skills and experience using digital insights to guide decisions.
Desirable experience
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Experience in deliberative democracy, civic participation, systems change or climate-related work.
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Experience managing translation workflows or multilingual content.
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Experience collaborating with community-based content contributors across regions.
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Knowledge of data storytelling or simple data visualisation.
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Understanding of accessibility standards for digital content.
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Experience reaching and engaging with users who do not use email - for instance via WhatsApp and other social media
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Experience using AI-enabled tools for content production or analytics
Personal attributes
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Creative, curious and proactive, with a desire to learn and experiment.
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Adaptable and organised; able to thrive in a fast-paced, startup-style environment.
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Values-driven and committed to inclusive, globally rooted ways of working.
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Collaborative and respectful, able to communicate clearly with diverse colleagues and partners.
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Skilled at making complex information understandable and engaging.
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Willing to work out of hours during key campaign moments such as COP
#Digital Marketing #Marketing #Muti-media Marketing #Digitial Marketing Strategy #Content Strategy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hunger Project UK Marketing & Relationships Manager
Are you looking for a role that really makes a difference? Well, how about joining a global organisation helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!
Role: Marketing & Relationships Manager
Reports to: CEO
Salary: FTE £35,000 - £40,000 (Negotiable based on skills, experience and fit)
Contract type:Permanent
Hours: 35 hours per week
Location:The role is remote at present with occasional travel to London
About The Hunger Project
The Hunger Project UK is a registered charity in the UK committed to the sustainable end of world hunger. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption worldwide.
We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range of objectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, entrepreneurism and employability, climate resilient farming and maternal health.
In 2024, we reached nearly 12 million people in Africa, South Asia and Latin America. More than 1 million people are now living in self-reliant communities following investment from The Hunger Project. Our team is a mighty force of changemakers living around the world, including in our partner countries USA, Australia and across Europe.
Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team, with big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge... come and join us.
The role
This is a hands-on role: you’ll be directly creating content, running campaigns, and managing our operations.
This role is for you if you are…
- Passionate about social justice and motivated to make a positive impact on the world.
- Experienced, with at least eight years in communications or marketing and a proven ability to deliver meaningful results.
- A creative storyteller who produces engaging, high-quality content across multiple platforms and understands how to use digital marketing to drive social change.
- An exceptional communicator with excellent written and verbal skills, strong attention to detail, and pride in accuracy and quality.
- Highly organised and efficient, able to manage multiple projects, meet deadlines, and maintain focus in a fast-paced environment.
- Proactive, persistent, and solutions focused, approaching challenges with creativity, determination, and a positive attitude.
- Technically confident and quick to learn new tools or software, with the ability to help others solve technical problems and use technology effectively.
- A collaborative team player who works well independently while keeping the broader mission and shared goals in sight.
- Energised by the variety, pace, and purpose of a small, dynamic, globally minded charity where every contribution makes a difference.
Key responsibilities
Marketing and Communications
- Plan, coordinate and deliver integrated marketing and fundraising campaigns and events to achieve income targets, ensure consistent messaging and strengthen supporter engagement across all channels.
- Work closely with the global communications team to deliver the organisation’s marketing and communications strategy in alignment with global objectives.
- Manage website content in WordPress, ensuring it is accurate, engaging, and regularly updated.
- Oversee the social media strategy, creating and scheduling high-quality content (using Canva and Later) to grow brand awareness and supporter engagement.
- Manage ambassador and influencer relationships to support campaigns, storytelling, and reach.
- Design and deliver email campaigns and supporter newsletters through Mailchimp, ensuring timely and effective communication.
- Stay up to date with trends, world events, and digital innovations to keep content and messaging relevant and impactful.
Fundraising
- Create and deliver engaging donor experiences, content and supporter journeys to maintain and grow long-term investor support and ensure a high-quality experience for all supporters.
- Collaborate with the CEO and global team to identify and develop new fundraising opportunities and audiences.
Unleashed Women – Community & Investor Stewardship
- Act as the primary staff relationship lead for the Unleashed Women community.
- Support the recruitment, onboarding and ongoing stewardship of Unleashed Women members.
- Coordinate the planning, promotion and delivery of monthly virtual forums and quarterly in-person gatherings, working closely with the Executive & Operations VA on all logistics.
- Maintain regular communication and engagement with members through WhatsApp groups, email updates and event communications, ensuring consistent tone, warmth and responsiveness.
- Act as a key link between Unleashed Women and THP’s global country teams, ensuring meaningful programme engagement and feedback.
- Support retention and thoughtful growth of the community through relationship-led follow-up and investor care.
- Ensure all Unleashed Women activity is accurately reflected in Beacon and associated supporter systems.
Data Management and Reporting
- Maintain and manage the Beacon CRM database, ensuring accurate data capture, segmentation, and analysis to support effective fundraising, stewardship, and communications.
- Ensure all new and lapsed investors are correctly tagged and updated in Mailchimp, Beacon and other relevant systems.
- Evaluate and report on the performance of fundraising and marketing campaigns, interpreting data from CRM and digital platforms to measure impact and inform strategy.
Operations
- Establish, maintain, and continuously improve key operational systems and processes to ensure efficiency and smooth day-to-day functioning.
- Coordinate and maintain fundraising platforms such as Benevity and JustGiving, ensuring campaign pages are accurate, up to date, and performing effectively.
Line Management
- Oversee the recruitment, coordination, and management of volunteers, ensuring they are well-supported, effectively deployed, and aligned with the organisation’s goals.
Preferred requirements
Experience
- At least eight years’ experience in marketing, communications, or a related field.
- Proven success delivering multi-channel marketing and fundraising campaigns that meet or exceed targets.
- Confident in using and maintaining CRM systems (preferably Beacon) to manage supporter relationships and analyse data.
- Experience managing digital platforms, including social media, email marketing, and websites.
- Experience managing and developing team members, including supporting volunteers and junior staff.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Strong relationship-building and stakeholder engagement skills.
- Highly organised, with excellent planning and project management abilities.
- Proficient in digital marketing tools such as WordPress, Mailchimp, Canva, and social media scheduling platforms.
- Skilled in interpreting data and insights to evaluate and improve marketing performance.
Personal Qualities and Attributes
- Enthusiastic, proactive, and self-motivated, with a positive and solution-focused approach.
- Collaborative and supportive, fostering strong teamwork and shared purpose.
- Creative and adaptable, comfortable working in a fast-paced and changing environment.
- An effective and empathetic team leader who inspires and empowers others.
Other Requirements
- Commitment to the aims and values of The Hunger Project UK and its mission to end hunger and poverty.
- Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
- Understanding of the collaborative, hands-on nature of working within a small charity.
- Passion for using marketing and communications to create positive social impact.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG). You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.
Job Description and Job Specification
Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern
Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.
Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager
Key Tasks
Volunteer Engagement and Support
· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.
· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.
· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.
· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.
· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.
· Create regular communications to engage and update our volunteers.
Community Development
· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.
· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.
Operational Support
· Ensure our CRM is kept up to date with current volunteer details for each community.
· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.
· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.
· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.
Personal Specification
Essential experience
· Experience in a volunteer engagement role.
· Experience delivering events, both in person and virtual.
· Some experience using CRMs and reporting software.
Essential skills and knowledge
· Excellent written and verbal communication skills.
- Strong interpersonal and engagement skills.
- Ability to manage multiple projects and stakeholders.
- Strong time management and organisational skills.
- Ability to manage competing priorities in a small team environment.
Essential Behaviours
- Takes ownership and accountability for delivery.
- Works collaboratively across multiple volunteer communities.
- Demonstrates an inclusive approach to working.
- Comfortable engaging senior stakeholders with credibility.
Desirable experience
· Experience of working with event management systems and applications.
· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
· Knowledge of professional bodies, CPD frameworks or membership models.
Flexibility and accessibility
We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.
Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.
Commitment to inclusion
We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.
Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.
The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.
Please apply by sending your CV and covering letter. For an informal and confidential discussion about the role, please contact: Rebecca Hughes, Events and Communities Manager.
We are the professional membership body dedicated to nuclear, representing over 5000 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.
This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!
You will be responsible for:
- Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
- Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans.
- Developing and overseeing key messaging frameworks and thematic narratives based on insight and research.
- Evaluate performance, generate insights, and ensure continuous improvement.
- Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
- Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
- Line managing the Strategic Communications Manager and leading matrix teams on key projects.
Key Criteria:
- Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
- Experience translating organisational strategy into compelling structured key messages for our audiences.
- Experience advising and influencing leadership and stakeholders at all organisational levels.
- Proven track record of leading projects across teams and managing agency partnerships.
- Confident and persuasive communicator with excellent writing, planning, and leadership skills.
- Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines.
- Experience managing agencies and overseeing high-profile campaigns.
- Confident working in changing environments.
- Passion for purposeful communication that makes a measurable difference.
- Experience working in a charity, not-for-profit, or health-related organisation (desirable).
Please see the full job description. [LINK]
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 9 Jan 2026.
Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.
Contract: Permanent, full-time
Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Head of Communications, Marketing, & Digital
Location:Home-based, with regular attendance (at least monthly) of meetings in London.
Salary:£45-50,000 depending on experience
Type: Permanent, full time (37.5 hours per week) or flexible to at
least 0.8 FTE
Responsible to: Director of Fundraising & Communications
Responsible for: Digital Marketing Manager, Communications & Engagement Manager, Communications Administrator (indirectly), Podcast Manager (indirectly)
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
About the role
Every five minutes, someone, somewhere in the world is told that they have MS. There are currently 2.9 million people in the world living with MS. When you’re diagnosed with MS, in just seconds, the future that you saw for yourself and your loved ones has been shattered. A diagnosis often comes at a time when you’re in the prime of your life, when you should be planning your future, not facing a lifetime of uncertainty. Knowing you have MS can feel incredibly isolating and lonely.
Overcoming MS is here to provide hope: through lifestyle changes, backed by scientific research, a full and healthy life with MS is possible.
Could you be the person that helps us get this message of hope through to thousands of people diagnosed each year, their families and friends? Overcoming MS is at a crucial point in our strategy, where we are ready to significantly expand our reach and let everyone affected by MS know about the support that is available for them to live well. We are ready to own the lifestyle and MS space, to offer hope, positivity and choices to all, and we’re looking for the right person to drive awareness of our brand profile as well as the wider importance of healthy lifestyle and MS.
Job summary:
The Head of Communications, Marketing & Digital is responsible for shaping, delivering, and evaluating the charity’s communications, brand, digital engagement, and marketing activity.
Reporting to the Director of Fundraising & Communications, the postholder plays a pivotal role in growing the charity’s profile, strengthening engagement, and ensuring all communication channels, platforms and content are effective, accessible, and aligned with organisational goals.
In a small charity, this is both a strategic and hands-on role, requiring creativity, strong digital skills, excellent communication, and the ability to manage multiple projects simultaneously.
Key responsibilities and duties:
1. Communications & brand
- Lead the delivery of the charity’s communications strategy to increase visibility, trust and engagement.
- Manage and protect the charity’s brand, ensuring consistency of messaging, tone, and visual identity.
- Oversee and produce high-quality content for website, newsletters, reports, blogs, case studies, and information materials.
- Support the Director in developing campaigns that unite messaging, fundraising, marketing, and advocacy.
2. Marketing & supporter engagement
- Lead marketing activity to grow audiences, increase engagement, increase participation in our services, and support fundraising objectives.
- Work closely with colleagues to create compelling campaign assets, supporter journeys, and integrated marketing plans.
- Develop marketing materials, key messages, and digital assets that support awareness, engagement, service numbers and income growth.
3. Digital leadership
- Oversee the charity’s digital ecosystem, including website, email marketing, social media and CRM integrations.
- Ensure digital content is accessible, user-focused, streamlined and optimised for engagement and conversion.
- Fully review website development and maintenance, including UX improvements, analytics, SEO, and content.
- Oversee data-led insights and dashboards to measure digital performance and inform decision-making.
4. Media & public relations
- Build media relationships and respond to press requests in coordination with the Director.
- Draft press releases, statements, Q&As, and key messages for external audiences.
- Support reactive and crisis communications, ensuring timely, accurate responses and reputational protection.
5. Internal communication & collaboration
- Support effective internal communication, ensuring staff team, Program Facilitators and volunteers are informed and engaged.
- Work collaboratively across teams to gather stories, insights, and content that bring the charity’s work to life.
- Provide guidance and support to colleagues on communications, brand, and digital best practice.
6. Other
- Manage agency and supplier relationships where relevant.
- Stay informed about sector trends and emerging tools that could benefit the charity.
PERSON SPECIFICATION
Essential experience
- Significant experience in communications, marketing and digital roles, preferably within a charity or mission-driven organisation.
- Proven track record of developing and delivering digital and communications content across multiple platforms to multiple audiences.
- Experience managing websites, CRM systems, email marketing tools, and social media channels.
- Demonstrable experience in audience engagement, digital analytics, and campaign performance measurement.
- Experience in managing a brand profile across different audiences and different products, ensuring consistency and authority over time.
- Hands-on experience creating accessible and compelling written, visual, and digital content.
- Experience working with agencies, freelancers, or creative suppliers.
Essential skills & competencies
- Excellent written and verbal communication skills, with the ability to craft clear, compelling messages.
- Creative, strategic thinker with the ability to translate ideas into practical delivery.
- Highly organised, able to manage multiple deadlines, and comfortable working independently in a small team.
- Strong attention to detail with a commitment to quality and accuracy.
- Strong understanding of brand management and visual communication.
- Strong knowledge and understanding of fundraising, communications, GDPR, safeguarding, accessibility and other standards.
Personal attributes
- Passionate about the charity’s mission and values.
- Collaborative, positive, and comfortable working closely with colleagues across the organisation.
- Proactive problem solver who brings ideas and embraces innovation.
- Adaptable and resilient in a dynamic, fast-paced environment.
- Commitment to inclusivity, accessibility, and ethical communication.
- Excellent standard of written and spoken English and ability to communicate effectively with a range of people from diverse backgrounds.
- Excellent interpersonal skills.
- Fully committed to Overcoming MS’s values.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re seeking an experienced charity leader to work with our partner charities, Lintel Trust in Scotland and Lifting Lives in England & Wales.
As an experienced, motivated charity leader you will drive LHCPGs charitable aspirations through working with our partner charities, Lintel Trust in Scotland and Lifting Lives in England and Wales, so helping us deliver meaningful community benefit across the UK.
In this central role, that will require some travel as you attend meetings in Edinburgh and Uxbridge offices, you will ensure governance, lead strategic development, build partnerships, and support and facilitate fundraising and operational activity, ensuring our charitable work continues to improve lives and places.
What You’ll Do
- Lead governance, statutory compliance, and Trustee support across both Trusts.
- Work with Trustees to develop charity strategies, policies, and risk management frameworks.
- Support the grant-making and reporting processes, ensuring high-quality delivery.
- Build strong partnerships and represent the Trusts at events and sector forums.
- Drive fundraising and income generation to expand charitable impact.
- Oversee marketing, digital presence, and communications.
- Line manage the Charities Liaison Coordinator and foster a collaborative team culture.
What You Need
- Strong knowledge of charity regulation (OSCR and/or Charity Commission).
- Experience running or overseeing a charity and working with Trustees.
- Proven fundraising, grant assessment, and budget management experience.
- Excellent communication, report writing and relationship-building skills.
- Experience in marketing, events and digital content management.
- Understanding of social value, housing issues, and community-focused work.
- Desirable: public sector/housing experience and degree-level qualification.
What we offer
A highly competitive total reward package alongside salary to include:
- Competitive salary and an exceptional pension contribution
- Car allowance of £5740 pa
- £300 wellbeing allowance
- Discretionary annual bonus
- 34 days’ holiday plus bank holidays and birthday leave
- Private Medical Insurance & Health Cash Plan (post-probation)
- Flexible working including 10 “work from anywhere” days
- £1000 annual training budget, volunteering leave, and more
Apply now to help shape the future impact of LHCPG’s charitable partnerships and deliver lasting social value across communities.
Please note: We reserve the right to close this posting early if a suitable candidate is found.
We improve lives and places through the impact of our products & services and social value generated through our community benefit funding & activity
The client requests no contact from agencies or media sales.
The Vacancy
Senior High Value Fundraising Manager
Salary: up to £51,176 (depending on experience)
Location: Remote with regular travel to London / Downton
Hours: 35 hours per week
Contract: 12 month fixed-term
About the Role
We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.
This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.
You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.
You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.
As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.
About You
We’re looking for a strategic and inspirational leader with:
- Proven experience securing large (6-figure+) gifts from HNWIs
- Successful delivery of multi-million-pound campaigns or major donor programmes
- Experience leading and developing high-performing teams
- Strong event leadership experience in income-generating and stewardship events
- Excellent stakeholder engagement, communication and relationship-building skills
- Confidence managing £1m+ targets, budgets and KPIs
- A flexible, calm and collaborative approach
- Passion for supporting veterans and their families
- Regular travel and some evening/weekend events are required.
About the Team
The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
- Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 16th January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join us and help create opportunities that change young lives.
Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We're looking for a Partnerships Manager to help transform young people’s futures. In this role, you’ll retain and grow corporate partnerships that fund our programmes and provide paid internships, mentoring, and volunteering opportunities.
You’ll lead a portfolio of corporate partners dontating five figure amounts, inspire businesses to invest in social mobility, and secure long‑term commitments that deliver real impact. Working closely with colleagues across programmes and income generation, you’ll ensure partners see the tangible difference they make while championing employer engagement at events and through networks.
We’re seeking someone with proven account management experience at a mid to high level, exceptional relationship‑building skills, and the ability to collaborate brilliantly with colleagues and partners. If you’re proactive, organised, and motivated by creating opportunities for young people, this is your chance to make a lasting difference.
For full information view our candidate pack, which is available when you click on Apply.
Closing date for applications: 9am on Monday 12 January 2026
First stage interviews: expected to take place w/c 19 January 2026
The client requests no contact from agencies or media sales.
Role overview
World Physiotherapy is looking for a creative and detail-oriented communications officer with a background in graphic design to support our communications team in producing high-quality visual content. This role is ideal for someone early in their design career who is passionate about visual storytelling, global health, and nonprofit work. You’ll help bring our brand to life across digital platforms, print materials, and video content.
Key responsibilities
- Design graphics and layouts for digital platforms (social media, website, email campaigns)
- Create print-ready materials including reports, brochures, and event collateral
- Edit and produce long-form and short-form videos for web and social media
- Assist with scheduling social media content across platforms (eg, Facebook, Instagram, LinkedIn, X/Twitter)
- Assist with keeping World Physiotherapy websites updated
- Assist with monitoring performance of published content and suggest improvements based on analytics
- Ensure all visual content aligns with brand guidelines and accessibility standards
- Collaborate with the communications team to support campaigns and initiatives
- Manage and organise design assets and templates for internal use
Qualifications and experience
- Degree or diploma in graphic design, visual communications, or related field
- Proficiency in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro and After Effects)
- Experience creating content for digital and print formats
- Good video editing skills and understanding of motion graphics
- Familiarity with SEO principles and content management systems (eg, WordPress)
- Strong attention to detail and ability to meet deadlines
- Experience working with or for NGOs, nonprofits, or in the healthcare sector is a plus
Skills and attributes
- Creative thinker with a strong visual eye
- Ability to take direction and work collaboratively
- Interest in global health, physiotherapy, or nonprofit communications
- Willingness to learn and grow within a supportive team environment
- Sensitivity to cultural diversity and inclusive design principles
About World Physiotherapy
World Physiotherapy is the global voice for physiotherapy, representing more than 600,000 physiotherapists worldwide through its 129 member organisations. As a nonprofit organisation, we advocate for high standards in physiotherapy practice, education, and research, and promote the profession’s role in improving health and wellbeing globally.
Application instructions
Interested candidates should submit their CV and a cover letter detailing their suitability for the role.Applications must be received by 17:00 GMT on 7 January 2026
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance
Job Purpose
To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.
The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.
Responsible For
• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.
Key Accountabilities
• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration
Person specification
Essential
• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.
Desirable
• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.
Our Values and Behaviours
Diverse
We appreciate that everyone is unique, so we champion equity, diversity and inclusion.
Kind
Our compassion shines through everything we do.
Positive
We focus on finding solutions, partnering up for progress and getting others involved.
Visionary
We are proud to paint a picture of what the best life possible could look like
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-225 930
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
-
Flexible working - we understand how important it is to balance family and work life.
-
30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
-
Employee Assistance Programme (24/7 confidential advice line and counselling).
-
Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.




