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Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in London, E1 with flexible homeworking arrangements in line with Crisis’ Hybrid Working Policy
Contract: 12-month fixed term contract or secondment opportunity to support our CRM Transformation programme. If you are applying for this as an external secondment, please flag when submitting your application.
About the role
This is a fixed term role with a clear mission, created specifically to support Crisis’ CRM Transformation programme. We are migrating to a new CRM system, Microsoft Dynamics 365, underpinned by a Modern Data Platform, and the next nine to twelve months are critical as the new platform enters live operation. As Interim Business Systems Manager you will sit at the centre of this transition, collaborating with product owners, developers, suppliers and business stakeholders to make the handover from programme delivery to business-as-usual a success, equipping Crisis with impactful, sustainable systems for fundraising and engagement in support of our mission to end homelessness.
Coaching and developing our Product Owners will be at the heart of this role, helping them build the confidence and capability to own their backlogs, prioritise with clarity and bring well-formed decisions to the table, alongside embedding consistent, sustainable development practices across the team. You will also lead key transition deliverables, including the rebuild of Apteco FastStats so that marketing delivery remains robust and well-governed, and provide governance, oversight and transition planning for our Christmas systems cycle.
This role exists to support a defined period of transformation; it is offered on a fixed term basis, and decisions about how the team is shaped beyond the transition will be made as the programme concludes. What we can offer now is a bold, genuinely pivotal piece of work, and the opportunity to leave Crisis with a stronger, more confident and capable systems team.
About you
- Demonstrable experience of leading technology teams through significant change, such as service transition, operating model shifts or go-live readiness
- Strong working knowledge of Microsoft Dynamics 365 or similar enterprise CRM platforms
- A solid grounding in service management principles (ITIL or equivalent), with practical experience of establishing support models and change governance
- A track record of building or improving development practices, from sprint discipline and documentation through to release management and peer review
- Experience of developing product ownership, solution design and business analysis capability in others
- Strong stakeholder management skills and the confidence to work at pace with ambiguity
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 19 August 2026 at 23:59
Interview date and location: W/C 31 August 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we believe Employee Relations and Learning & Development are most effective when they work together. Employee Relations provides valuable insight into the challenges, opportunities and trends facing managers and teams across the charity. Learning & Development provides the tools, knowledge and confidence to help colleagues and managers grow and succeed. By bringing these functions together, we can create a more joined up approach to supporting our people, ensuring that learning is informed by real experiences, workforce insight and organisational need.
This is an exciting role that provides huge scope to be part of and to help drive ongoing change, growth and continuous improvement. You'll join a highly capable, ambitious People team, help develop our award winning Ignite Academy, contribute to our Investors in People Gold ambition, and play a key role across ER and HR advisory.
Please review the Recruitment pack https://canva.link/q6hd9qj2rwuw50jfor more information.
Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible and to include a supporting statement, as we may close the vacancy once a suitable candidate has been appointed.
Due to the nature of the services provided, an enhanced DBS will be required, as will a full driving licence
Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position will require a Basic DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.
At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.
Benefits include:
- Health Cash Plan
- Doctorline - Ability to tlak to a UK based GP from anywhere in the world without waiting weeks for an apppointment!
- Discounts to over 7000 retailers
- To have the ability to obtain a Blue Light Card
- Birthday & Wellbeing day off
- Volunteer time in different service areas within One YMCA
- Salary Sacrifice Car Scheme
- Extra annual leave for each year of service
Along with your CV, please submit a supporting statement telling us why you would like to join One YMCA and how your experience, skills and personal values make you well suited to the role. Please review our Recruitment Pack https://canva.link/q6hd9qj2rwuw50j
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
We're looking for an experienced Individual Giving Manager to play a key role in driving sustainable income growth through a portfolio of supporter fundraising products. This role sits at the heart of audience engagement and income generation, ensuring supporters have meaningful and effective ways to contribute to our mission. You'll combine strategic thinking, commercial awareness and customer insight to identify opportunities, strengthen performance and help shape future fundraising propositions that deliver long-term value.
Internally you’ll be known as Product Manager (Fundraising).
What it's like to work here
You'll join a collaborative and supportive fundraising team within a directorate focused on growing engagement, income and long-term supporter relationships. You'll be part of a culture that values partnership, innovation and shared success. We encourage curiosity, welcome fresh perspectives and create opportunities for people to contribute ideas that help us improve and evolve. Whether working with colleagues across the organisation or building relationships with external partners, you'll find a team committed to making a meaningful impact while supporting one another to do their best work.
As this is a national role, there is flexibility on your contractual place of work. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.
What you'll be doing
You'll be responsible for leading and developing a portfolio of fundraising products, ensuring they continue to meet supporter needs while delivering strong and sustainable income performance. Using audience insight, market intelligence and sector trends, you'll identify opportunities to enhance existing products and develop new propositions that inspire support.
You'll monitor performance against agreed objectives, use data and analysis to inform decision-making, and evaluate results to identify future opportunities for growth. Working with a range of stakeholders, you'll help ensure fundraising products support wider organisational priorities and are positioned effectively for their target audiences. You'll also contribute to business planning and budgeting activities, oversee product-related income performance and ensure activity is delivered in line with relevant regulations, legislation and data requirements.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for
- Experience managing individual giving products in the not-for-profit sector – including supporter acquisition, stewardship, retention and renewal activity.
- Strong project management experience delivering on time and in budget; resulting in growth of income, retention, audience etc.
- Confidence and the ability to build relationships and networks with a wide range of stakeholders at all levels – understanding who to work with to get things done.
- Experience influencing and collaborating across multiple stakeholders in different teams with different priorities and building consensus on next steps
- Working in collaboration with a range of internal stakeholders to deliver supporter journeys, communications and collateral
- A proactive problem solver, self-starter with a high level of energy and self-motivation, able to prioritize workload in a dynamic environment
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
Job summary:
As Overcoming MS enters its next phase of growth, data, digital insight and audience understanding will play an increasingly important role in helping the charity deliver its strategy and maximise its impact.
The Data & Insights Manager will lead the organisation's approach to data, audience insight and digital performance, ensuring that information is transformed into meaningful insight that supports better decision-making, improves supporter engagement and strengthens organisational effectiveness.
Working across Communications, Fundraising and Services, the postholder will oversee website performance, audience segmentation, reporting, data governance and organisational insight. They will champion a data-informed culture while ensuring colleagues have access to high-quality data, clear reporting and practical recommendations to improve performance.
The role combines operational delivery with continuous improvement and strategic development. Technical CRM development will be delivered through external specialist partners, allowing the postholder to focus on organisational insight, audience development and digital optimisation.
Key Responsibilities
1. Reporting, Insights & Decision Support
- Provide meaningful analysis and insight that enables evidence-based decision-making across the organisation.
- Produce organisational dashboards and KPI reporting.
- Develop Power BI reports and visualisations for the Leadership Team and Board.
- Produce campaign evaluation and performance reports.
- Identify trends in supporter behaviour and organisational performance.
- Analyse campaign effectiveness and recommend improvements.
- Develop predictive and trend reporting where appropriate.
- Support strategic planning through data-driven insight.
2. Audience & Supporter Development
- Develop a deeper understanding of audiences to improve engagement, retention and organisational impact.
- Support campaign segmentation and targeting selections for fundraising, communications and service delivery.
- Maintain audience reporting and engagement analysis.
- Develop audience segmentation models and map supporter and service-user journeys.
- Analyse behavioural trends across different audiences.
- Identify opportunities to improve acquisition, retention and engagement.
3. Data Governance & Continuous Improvement
- Ensure the charity maintains high standards of data quality, governance and operational efficiency.
- Support GDPR compliance and data governance processes.
- Monitor data integrity across organisational systems.
- Improve data governance frameworks and organisational standards.
- Identify opportunities to automate manual processes.Support the development of scalable systems and processes.
4. Data Capability & Organisational Development
- Champion the effective use of data across the organisation and build organisational confidence in data-driven decision-making.
- Train and support colleagues in the effective use of data and reporting tools.
- Develop user guidance and documentation and promote consistent reporting standards.
- Lead cross-organisational data improvement projects.
- Increase organisational confidence in using insight to inform decisions.
- Build strong relationships with teams to understand emerging information needs.
5. Website Performance & CMS Management
- Lead the ongoing management and optimisation of the charity's website, ensuring it delivers an excellent user experience and supports organisational objectives.
- Monitor website health, accessibility and technical performance.
- Work with external website developers to resolve issues and implement improvements.
- Analyse user journeys and identify opportunities to improve engagement.
- Ensure accessibility standards continue to improve across the website.
- Develop recommendations to improve digital performance and user experience.
Person Specification
Essential
Experience
- Experience producing dashboards, KPI reporting and organisational insight.
- Strong analytical skills with experience using Power BI and advanced Excel.
- Experience developing audience insights and segmentation.
- Experience interpreting website analytics and digital performance metrics.
- Experience improving organisational reporting and decision-making.
- Experience working with CRM systems (Microsoft Dynamics desirable) and managing data effectively.
- Experience working with multiple stakeholders to translate business needs into actionable insight.
- Experience delivering continuous improvement projects.
Knowledge
- Strong understanding of data governance and GDPR.
- Understanding of website analytics, digital marketing metrics and conversion tracking.
- Knowledge of audience segmentation and customer journeys.
- Understanding of reporting methodologies and performance measurement.
- Knowledge of accessibility principles and digital best practice.
Skills
- Excellent analytical and problem-solving skills.
- Ability to interpret complex data and communicate clear recommendations.
- Strong stakeholder management and influencing skills.
- Excellent written and presentation skills.
- Ability to manage multiple priorities simultaneously.
- Strong attention to detail while maintaining strategic perspective.
Desirable
- Experience with Microsoft Dynamics.
- Experience using Google Analytics 4.
- Experience using Power BI.
- Experience working with charities.
- Experience supporting website redevelopment or digital optimisation projects.
- Understanding of Power Automate or workflow automation (from a business process perspective rather than technical development).
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
What can we offer you?
Our staff benefits include:
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- Flexible working.
- Remote working.
- 5% Pension.
- Employee Assistance Programme.
How to apply
Please send your CV and a covering letter by clicking on the 'apply now' button.
Application timeline:
- Deadline for applications: 16th August at 4pm.
- Shortlisting: 17th August.
- First round interview: 20th and 21st August.
- Second round interview: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Our Brand and Marketing team is looking for a creative, strategic, and proactive B2B Marketing Manager (12-month fixed-term contract – maternity cover) to help grow awareness of the Trust among key delivery, referral and employer partners, ultimately increasing engagement with young people and supporting positive education, employment and training outcomes.
Working as part of a team of managers, you will lead the development and delivery of targeted marketing strategies that strengthen our relationships with partners and position the Trust as a trusted and impactful organisation within the sector. Your work will focus on increasing awareness of our services through partner and employer networks, using a blend of digital and traditional channels to reach professionals and organisations that support young people into opportunities and sustainable outcomes.
You will collaborate closely with our in-house creative services team to commission and review high-quality, partner-facing content, and use data and insight to continuously improve performance. You will also play a key role in identifying new opportunities to grow and deepen partnerships, including employer engagement activity that helps create pathways to employment for young people, ensuring our approach aligns with and supports our EDI strategy.
This role is perfect for you if you are confident using a range of marketing skills, including digital channels and campaigns, to engage professional audiences and generate referrals. You will have a strong understanding of the B2B marketing communications mix, knowing how to select the right channels and messages to influence and motivate partner organisations, employers and stakeholders.
It is an exciting time to join the team as we continue to embed our new name and brand. While this role is a maternity cover position, it comes at a period of significant opportunity, with a number of exciting new projects and initiatives in development. As such, we are looking for a self-starter who is comfortable taking ownership of new projects, driving them forward with confidence, and communicating progress, opportunities and impact effectively across the wider organisation.
This role offers a fantastic opportunity to make an immediate impact during a key period, contributing to high-profile activity as we continue to celebrate our 50th anniversary in 2026 while helping shape and deliver the next phase of our growth and engagement strategy.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCT is the national charity for pregnancy, birth, infant feeding and early parenthood.
Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.
Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.
For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.
We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.
About the role
- We are seeking an experienced People and Inclusion (P&I) professional to join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will work within a small P&I team, which is part of our overall Organisational Services Directorate. Key duties include:
- Deep and proactive partnering with our charity’s managers as a trusted advisor on People and Inclusion matters across the employee lifecycle. We rely on our talented staff team to deliver a range of important services for all parents so need our people to feel included, connected and supported to do their best work;
- Efficient management of People administration and the operational People function to deliver an excellent employee experience. This will include ensuring our HR System (IRIS Cascade) is optimised for our teams, delivering timely and accurate management data to inform decision-making and ensuring our People policies and practices operate at a minimum in line with employment legislation and aspire to be best practice throughout. You will manage our People and Inclusion Coordinator and will partner with the Payroll team;
- Leading the delivery and continuous development of employee equity, inclusion and wellbeing initiatives that support diversity and create belonging for all of our people. Ensuring that equity, diversity and inclusion (ED&I) is embedded across all of our work is one of our Charity’s key strategic aims;
- Taking a remote first approach as we have a home-based workforce and working in in partnership with the communications team to deliver motivational, supportive and informative updates alongside connection and engagement opportunities;
- Build focussed management development, learning and community-building opportunities for our People managers.
About you:
- You will relish the opportunity to work in a values-driven, collaborative and parent focussed organisation where our commitment to ED&I is central to all of our work;
- You thrive in a busy operational environment with multiple priorities, and you enjoy taking a pragmatic and strategically detailed approach to improving imperfect processes and systems. You also prioritise building positive relationships and collaborating with colleagues.
- You will have a CIPD Level 5 Qualification (or demonstrable equivalent) and will demonstrate an interest in continuing professional development, including ensuring you are up-to-date with the practical implementation of UK employment legislation and People best practice;
- You will have significant previous experience operating as a People Business Partner, People and Inclusion Manager or senior HR/People Advisor or similar across the full employee lifecycle. Your key experience will include: overseeing the efficient and effective deployment and development of an HR system; effective partnering with managers; analysing People data and trends; developing and embedding ED&I principles and practices; and supporting organisational change projects.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Company Description
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job Description
Join us at a pivotal moment as we deliver a major clinical systems transformation programme, leading the transition from to SystmOne and helping create a single Electronic Patient Record platform that will support better, more connected care across Marie Curie services.
You'll be a part of a collaborative and forward-thinking team responsible for ensuring Marie Curie's critical business and clinical systems deliver real value to colleagues, patients and services across the organisation. Working closely with operational, clinical, digital and technology teams, you'll play a key role in improving processes, enabling better decision-making and supporting the delivery of high-quality care through effective use of technology.
As Business Product Lead, you'll shape the future of one of our most important systems, ensuring it continues to meet the evolving needs of the organisation. You'll act as the bridge between users, business functions and technology teams, driving improvements, championing innovation and helping colleagues get the most from the systems they rely on every day. Your work will directly support service delivery, operational efficiency and positive outcomes for patients and families.
Your Impact:
- Lead the development, optimisation and continuous improvement of key business and clinical systems, including SystmOne.
- Act as the subject matter expert, providing guidance on system capabilities, enhancements and best practice.
- Work closely with stakeholders across the organisation to understand business needs and translate them into effective system solutions.
- Lead system upgrades, releases, testing and change initiatives to ensure successful implementation.
- Monitor system performance, service delivery and agreed KPIs, taking action to address issues and risks.
- Develop and deliver user training, guidance and support materials to maximise adoption and effective use of systems.
- Drive improvements in data quality, governance and reporting capabilities.
- Manage relationships with external suppliers and system partners to ensure high-quality service and support.
- Identify opportunities to streamline processes and introduce more efficient ways of working.
Key Requirements:
- Experience working with and developing business-critical IT systems, particularly SystmOne.
- Demonstrable experience leading system improvements, enhancements or implementation projects.
- Strong stakeholder management skills, with the ability to build effective relationships at all levels.
- Excellent communication skills, with the confidence to explain complex concepts to both technical and non-technical audiences.
- Proven ability to influence change and drive adoption of new processes or ways of working.
- Strong analytical and problem-solving skills, with the ability to identify practical solutions to complex challenges.
- Experience delivering training, support and guidance to end users.
- A collaborative approach and commitment to continuous improvement, customer service and delivering positive outcomes while meeting deadlines.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 14 August 2026. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: Up to £42,230 per annum
Contract:Fixed-term 12 months, full-time (35h per week)
Location: Home-based (UK) with occasional travel
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

The client requests no contact from agencies or media sales.
Senior Corporate Development Manager
Reference: 5041
Salary: £43,000 – £57,000
Contract details: Permanent
Location: Hybrid, Cranbourn Street
Application closing date: 20th August 2026 at 23.59
Please note that this vacancy may close early if a high volume of applications is received. We therefore recommend applying as soon as possible.
All offers of employment are subject to satisfactory right‑to‑work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period.Hybrid working arrangements can evolve subject to business requirements.
Help Shape the Future of London Transport Museum
London Transport Museum is seeking an ambitious and commercially minded Senior Corporate Development Manager to play a pivotal role in growing corporate income and securing strategic partnerships that support the Museum's charitable objectives and long-term ambitions, including the delivery of the LTM50 capital fundraising campaign which will transform the Museum by its 50th birthday in 2030.
This is an exciting opportunity for an experienced corporate fundraising, sponsorship, partnerships or business development professional to develop high-value relationships with leading corporate businesses, senior executives and industry decision-makers while generating sustainable income for one of London's most iconic cultural institutions.
About the Role
Reporting to the Head of Development, you will help lead the development and delivery of the Museum's corporate fundraising strategy, driving growth across Corporate Membership, sponsorship, corporate partnerships, the Interchange thought leadership programme, corporate events, volunteering partnerships and corporate philanthropy.
You will be responsible for identifying, cultivating and securing new corporate supporters, managing existing relationships, delivering stewardship programmes and increasing multi-year funding commitments. From prospect research and proposal development through to negotiation, contract management and partnership delivery, you will manage the full corporate fundraising cycle.
Why Join Us?
This is a unique opportunity to contribute to the future of London Transport Museum by developing partnerships that support world-class heritage, education and cultural programmes while playing a key role in delivering a major capital fundraising campaign.
If you are an ambitious relationship-builder with a passion for business development and partnership growth, we would love to hear from you.
Key Responsibilities
· Develop and deliver corporate fundraising strategies, including a capital campaign, and achieve income targets.
· Identify, cultivate and secure new corporate partnerships and sponsorship opportunities.
· Manage and grow the Interchange thought leadership and Corporate Membership programme through acquisition, retention and upgrades.
· Build strong relationships with Corporate Members, Sponsors and Partners.
· Develop compelling partnership proposals, presentations and business cases.
· Lead contract negotiations and manage partnership agreements.
· Work closely with senior stakeholders, including the Museum Board, Leadership Team and TfL
· Monitor fundraising performance, pipeline activity and income forecasting.
· Oversee corporate engagement events and networking opportunities.
· Ensure accurate supporter records, contracts and CRM data.
About You
We are looking for a confident and results-driven professional with a proven track record in securing and managing high-value corporate relationships.
You will bring:
· Significant experience in corporate fundraising, sponsorship, partnerships or business development.
· A successful track record of generating income and securing strategic partnerships.
· Strong business development, influencing and negotiation skills.
· Experience securing multi-year funding commitments.
· Excellent written, verbal and presentation skills.
· The ability to build relationships with senior stakeholders and decision-makers.
· Strong commercial awareness and strategic thinking.
· Excellent project management and organisational skills.
· Experience developing proposals, contracts and partnership agreements.
· Strong analytical, reporting and forecasting capabilities.
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
· Final salary pension scheme.
· Free travel for you on the TfL network.
· Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home.
· 29/30 days annual leave plus public and bank holidays.
· TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
· Private healthcare discounted scheme Tax-efficient cycle-to-work programme
· Retail, health, leisure and travel offers.
· Discounted Eurostar travel.
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
The Acquisition Marketing Manager attracts new UK supporters and generates income for Mary’s Meals’ school meals programme through effective and inspiring marketing across online and offline channels. This is a fast paced and hands on role for someone who loves to collaborate, problem solve and drive growth while keeping focused on our mission to feed hungry children.
The role primarily raises income (but also awareness) through multi-channel marketing activity with a clear focus on maximising ROI and delivering supporter growth at scale. The focus of the role is on online marketing opportunities and includes managing our organic and paid social channels, overseeing social media influencer strategy and identifying emerging digital channels. The Manager works closely with the Mary’s Meals International team and its agency to deliver Google and Bing Paid Search, Google Grant, Display, and YouTube.
The role will also identify and manage the most effective offline marketing opportunities to maximise ROI from small budgets and pro bono opportunities, such as TV, Radio and OOH advertising. The Manager will ensure online and offline marketing opportunities complement each other (and link seamlessly to our retention strategies) as part of an integrated multi-channel marketing strategy.
Keeping our values led approach at the central focus is essential as is harnessing technology and good fundraising practice. We believe that how we do things is just as important as the end results.
The Acquisition Marketing Manager works side-by-side with colleagues from across the Supporter Experience and Communications directorate, ensuring a joined-up approach to all communications activities, through the integration of strong storytelling, marketing expertise and supporter engagement. The role has line management responsibility for the Acquisition Marketing Officer.
Key responsibilities include
- Ensure Mary’s Meals’ mission remains central to all Acquisition Marketing work.
- Work in ways which embody the team’s culture of empowerment, innovation and collaboration ensuring that Mary’s Meals’ values remain central.
- Direct line management of the Acquisition Marketing Officer and volunteers as required.
- Manage agencies and freelancers as required.
- Ensure activities follow fundraising and data regulations, and marketing best practice.
- Contribute to the creation of fundraising and awareness raising campaigns that build support for our vision including being part of cross-organisation project groups.
- Develop and execute a results-driven digital marketing strategy focused on income generation, conversion, and lifetime supporter value.
- Identify, manage and deliver media buying opportunities, ensuring that there is a strong creative execution, measurable ROI and cost-effective impact.
- Identify opportunities for pro bono media partnerships and manage relationships with agencies and external partners.
- Build performance-driven channel plans across, organic and paid social media channels such as Meta.
- Utilise audience insights and data to ensure all activities are effectively targeted and evaluated.
- Deliver multi-channel marketing campaign strategies making use of the full range of online and offline channels available to Mary’s Meals. Seeking out the most effective channels based on strong ROI results.
- Set up manage, and optimise Meta Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA).
- Support the Website Marketing Manager to help deliver, manage, and continuously optimise Paid Search campaigns on Google Ads, Google Grant, and Bing Ads with a focus on return on ad spend (ROAS) and cost per acquisition (CPA. Also be able to manage this work independently as required.
- Track and report on key income metrics using GA4, Meta Ads Manager, Power BI, GTM, and UTM tagging, with a focus on ROI, revenue per click, and conversion rates.
- Evaluate marketing campaigns and channel specific activities, sometimes as part of wider organisational activities.
Please follow instructions on Charity Job to be redirected to our website and apply today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CAUDWELL CHILDREN
We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.
Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!
Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.
POST OUTLINE
This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:
- Ambition – We dream BIG… then make it happen
- Dedication – We go the extra mile… for every child
- Inclusivity – Unique, but UNITED
The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.
MAIN DUTIES & RESPONSIBILITIES
- Lead and inspire a positive culture of volunteering within the organisation.
- Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme.
- Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
- Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
- Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
- Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
- Attend volunteer networking events
- Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
- Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
- Process onboarding paperwork, updating our volunteer database and auditing volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
- Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
- Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
- Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
- Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
- Deliver volunteer management training and advice to departments on how to support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
- Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
- Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
- Responsible for checking volunteer expense forms.
- Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
- Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
- Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
- Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
- Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
- Line Manage, supervise and mentor the employee: Volunteer Administrator.
- Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
- Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
- Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary.
Other:
- Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
- Uphold the principles and practice of customer care and continuous improvement.
- Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
- Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
- Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
- Ensure maintenance and security of physical, financial and information resources.
- Demonstrate commitment to ongoing personal and professional development.
- Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
- Attend training as appropriate to the role, applying knowledge gained to the workplace.
- To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
- Ensure compliance with statutory and non-statutory bodies.
- Adhere to all Caudwell Children policies and procedures.
- Demonstrate commitment to Caudwell Children’s mission, vision and values.
- On occasion and when necessary work flexible hours to meet the needs of the business.
- Willingness to travel on occasion in order to fulfil the needs of the post.
PERSON SPECIFICATION
Essential Criteria:
- Experience of coordinating volunteers / supervising a volunteer team.
- Experience of line management of colleagues.
- Experience of working in the charity sector.
- Excellent administration experience.
- Excellent communication and interpersonal skills
- Knowledge of Volunteer management practices
- Ability to resolve problems/issues tactfully and effectively.
- Well-developed IT skills including data/records management and analysis.
- Good time management and organisational skills.
- Good presentation and training skills.
- Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
- Prepared to be flexible and a commitment to team work.
Desirable Criteria:
- Educated to degree level or equivalent.
- Relevant volunteer management qualification.
- Experience of management role.
- HR administration experience.
- Volunteer/ employee recruitment experience.
- Experience of reporting against targets to the board/senior management team.
- Understanding of the legislation surrounding volunteer management.
- Understanding of confidentiality and GDPR.
- The ability to travel independently to various locations across the region to fulfill the duties of the role.
This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a basic disclosure check.
EQUAL OPPORTUNITIES
Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. Please make us aware on your application if you are applying under the Disability Confident Scheme. We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.
HOW TO APPLY & FURTHER INFORMATION
To apply for this exciting opportunity, click “Apply” or visit our website for further information.
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.



About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are looking for a skilled and proactive Data Management Officer to join the charity’s Data and Insights Function. You will be joining the charity at a time of significant opportunity as we continue to strengthen our approach to data, insight and supporter engagement.
The Data Management Officer will mainly be responsible for managing and developing our Customer Relationship Management (CRM) system and supporter data. This is an exciting opportunity for an experienced CRM and data professional who enjoys hands-on responsibility for systems, process improvement and data management, and enabling colleagues to deliver exceptional fundraising, marketing and supporter engagement activity. Working closely with teams across the charity, you will ensure our CRM remains effective, compliant and fit for purpose while helping us better understand and engage our supporters. Your work will directly contribute to our ability to raise funds and support our life-saving mission.
This role can be offered on a fully remote basis, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Proven experience managing CRM systems in a charity or fundraising context and being comfortable working with large datasets.
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Experience with data segmentation, ETL processes, transformation and import / export processes.
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Strong understanding of data protection legislation (e.g. GDPR).
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Understanding of Gift Aid regulations and charity fundraising compliance.
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Confident using query tools and an understanding of query-based data extraction.
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Strong IT skills with competency using the MS Office suite and Excel in particular.
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Strong interpersonal skills with the ability to work collaboratively across teams and support non-technical colleagues.
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Ability to analyse and translate data into clear findings for campaigns and reporting, including donor value analysis.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone, or remotely, during the weeks commencing the 24th or 31st August 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 16th August 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
We are looking for a Senior Product Strategy and Planning Manager to lead the way in strengthening how Fundraising plans, prioritises and delivers growth. Bringing together strategic thinking and operational delivery, you will ensure our product strategies are audience-led, insight-driven and focused on long-term, sustainable income growth.
Leading two Product Strategy Managers, the Fundraising Planning Manager and the Fundraising Planning Officer, you will build a clear, joined-up approach to product strategy and planning. You will support your team to turn ideas and opportunities into actionable plans that help deliver real impact.
Working closely with Senior Managers across Acquisition and Development, you will help embed smarter ways of working so that product strategies shape supporter journeys, strengthen loyalty and unlock sustainable income across a broad fundraising portfolio.This is an exciting opportunity to shape a newly created role, influence planning at scale and lead a team at the heart of turning fundraising strategy into action. If you enjoy making sense of complex information, helping plans take shape and supporting teams to make confident decisions, we would love to hear from you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role is based in London, with flexible and hybrid working options available in line with business needs.
Employee benefits include -
- 28 days’ paid holiday, plus bank holidays, increasing with service, with an optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- A range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- A range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
As our Digital Fundraising & Campaigns Lead, you’ll manage and oversee the delivery of our digital fundraising and donor acquisition activities, ensuring campaigns are innovative, data-driven and aligned with our mission.
Leading a small, talented team of marketing and campaign professionals, you’ll lead the campaign development function in cross-departmental planning, including events that drive donor acquisition and fundraising.
You’ll help us tell powerful stories, deepen engagement and help grow our community of supporters, shaping end-to-end integrated digital campaigns that build and strengthen relationships and help us bring hope and practical aid to remote communities.
Alongside campaign strategy and execution, you’ll be involved in paid media activity and digital performance, providing strategic oversight, guiding agency relationships and driving continuous improvement.
Additionally, you will:
- Deliver campaigns, events, and digital initiatives
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed, and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
About You
To join us as our Digital Fundraising & Campaigns Lead, you will need:
- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- A minimum of two years’ management experience leading digital fundraising or marketing teams
- Experience writing, reviewing, and editing copy for a variety of audiences and users
- Experience in project management
- The ability to communicate clearly, assertively, and diplomatically at all levels
- Demonstrable success in developing and delivering multi-channel digital campaigns with measurable impact
- Demonstrable expertise in paid media strategy and optimisation (Google Ads, Meta, programmatic, etc.)
- Strong creative ideation and direction skills
- A data-driven approach with experience using analytics tools (e.g., Google Analytics, CRM platforms)
- Excellent and proven stakeholder management and influencing skills
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
This is a remote role with a once a month visit to our Folkestone office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WIG is a non-lobbying membership charity that convenes and develops leaders across sectors enabling collaboration to deliver this growth and prosperity across the UK for the common good. Our vision is a country where cross-sector leaders come together to deliver social and economic outcomes, with the mission to become UK’s leading authority on cross-sector collaboration. For over 40 years, we've convened senior decision-makers across government, business and civil society to drive collaboration, innovation and impact.
We're a small, ambitious team of around 34 colleagues where individual contribution is visible, valued and meaningful. As we continue an exciting period of growth and investment, we're looking for a self-starter to help re-establish and expand one of WIG's flagship offers.
The Opportunity
You will have the skills and ambition to lead the delivery, growth and evolution of WIG's secondments portfolio, including our highly regarded Charity Next programme (which places Civil Service Fast Stream graduates within no-for-profit organisations) . You will play a pivotal role in enabling leaders to build cross-sector experience, via secondments and mentoring to share expertise and strengthen collaboration for the benefit of the UK.
This is a highly varied role combining programme leadership, business development, stakeholder engagement, customer service and commercial accountability. You will have the opportunity to work with senior leaders across government, charities and corporate organisations. It presents an opportunity for you to shape WIG’s talent exchange offer at a time when the government is going through considerable transformation.
What you will be doing:
- Lead the strategy, delivery and continuous improvement of WIG's secondment programmes, including delivering cross-sector secondment opportunities for senior civil service, business and civil society leaders, placing 2 large cohorts annually of civil service fast streamers into charity secondments and supporting senior cross-sector mentoring brokerages.
- Build and maintain trusted relationships with senior stakeholders across the civil service, private sector, charity and further education sectors.
- Act as a strategic adviser to hosts and secondees, ensuring successful placements.
- Support governance activity, including the Charity Next Advisory Board.
- Develop compelling proposals, new programme ideas and business development opportunities, aligning to WIG’s mission and Civil Service focus areas
- Capture impact through feedback, case studies and alumni engagement.
- Collaborate across WIG to strengthen the profile and reach of our leadership development offer.
- Drive programme growth, innovation and income generation against agreed revenue targets.
About You
You will be experienced working with multiple customers, able to communicate with people at all levels and in different sectors. You will be inquisitive and energetic and a good listener. You will enjoy working in a relationship-driven environment and enjoys working at the intersection of sectors. You will also be organised and able to manage multiple shifting priorities.
We're particularly interested in candidates who bring:
- Strong programme and/or project management experience, ideally within talent, leadership development, learning, secondments or related fields.
- Experience of working with senior stakeholders, ideally from across sectors.
- Able to manage budgets, income targets and financial performance.
- Brilliant customer service and stakeholder engagement
- Demonstrable experience in building new strategies and models to drive growth.
- A proactive, resilient and collaborative approach.
We'd Love to See
- Experience of talent exchanges, mentoring, secondments or leadership development programmes.
- A demonstrable interest in policy, current affairs and/or business/civil society
Why Join WIG?
This is an exciting opportunity to shape leadership development on a national scale, working with influential leaders across sectors while helping to build stronger connections between government, business and civil society. You'll join a charity with ambitious growth plans, a collaborative culture and the chance to make a tangible impact on the UK's future leadership landscape. You will also be working alongside a brilliant team.
