Reporting to the Chief Executive Officer as a member of our Leadership Team (LT), you will be responsible for business development and supporting organisational growth. As part of this role you will be accountable for creating greater efficiencies as part of our internal operations/practices and play a key role in driving new and existing business initiatives aligned to the VAC strategic priorities to fulfil our vision and mission including overseeing the development of CALIPSO.

Working with the wider team, your role will be responsible for leading on key strategic developments including the VCSE facing Business Support Hub and increasing collaborative working opportunities for VAC with the VCSE sector and with wider stakeholders through CALIPSO.  Your role will require bid writing, financial modelling and building strong stakeholder relationships as well as responsibility for monitoring, evaluation and reporting on development opportunities reporting to the VAC Board of Trustees, Sub-Committee meetings and external stakeholders.

You will collaborate closely with the Chief Executive Officer and Board of Directors to maximise business growth and delivery, identifying opportunities and building multi sector partnerships.  You will work closely with the Partnerships & Programmes Manager and Membership Services and Communications Manager to ensure all aspects of delivery and development remain linked to the VAC Vision, Mission and Strategy.

The closing date for applications is Friday 18th June (midnight).  To apply for the role, please submit your CV and supporting statement (no longer than 2 sides of A4 Arial 12 font) describing how you meet the requirements within the Job description and Person Specification (using examples to demonstrate your skills, knowledge, experience and key characteristics) and apply via our Charity Job Listing 

NOTE: If a supporting statement is not submitted as part of the application it will not be shortlisted.

On receipt of your CV and supporting statement, you will be sent a pre employment form to complete and send back.

Deadline for submission of applications is Friday 18th June 2021.

Interviews dates Monday 28th June/ Tuesday 29th June.  The interviews for this role will be conducted in person at the VAC Office, Halifax HX1 5AY.

Unfortunately, we are unable to give feedback to applicants not shortlisted for interviews.

We do provide feedback upon request to candidates interviewed.

The IS Education Support role helps people with sight loss to live the life they choose through supporting end users in adopting and learning how to use the IS systems and technology available to them, and to understand IS roles, processes and activities. They manage and resolve issues reported by the business, providing proactive solutions.

This role will deliver key areas of the IS vision and act as a ‘subject matter expert’ for Microsoft and Citrix end user technology. They will support the delivery of the communication and training element of the IS strategy.

This role is office-based however the office location is flexible, and there is some home working flexibility available. This role is either 9am to 5pm with a half hour lunch or 9am to 5:30pm with an hour lunch, Monday to Friday, 37.5 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential
• Experience of delivering and developing training programmes face to face and/or remotely using a number of digital technologies.
• Demonstrable experience of working with a high attention to detail in all aspects of working practice.
• Experience with the most recent versions of Windows Microsoft SharePoint, Microsoft Office/O365.
• Generic business-based knowledge skillset.
• An understanding of working in the not-for-profit sector.

Desirable
• Proven success of working in an administrative capacity within a Project Management Office (PMO).
• Detailed understanding of project management methodologies and the ability to create project plans.
• Project quality and governance criteria.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Due to retirement, we are looking for a dynamic and forward-looking Chief Executive to lead Home-Start Leeds on to its next stage of development and sustainable future. The foundations are securely in place with a strong, experienced team of dedicated trustees, staff and volunteers who have a track record of delivering a high-quality service.

Home-Start Leeds believes every parent should have the support they need to give their children the best possible start in life. The early years of a child’s life makes the biggest impact: Home-Start makes sure those years count so that no child’s future is limited. 

Home-Start Leeds is a voluntary organisation that provides support to families through challenging times helping to prevent family crisis and breakdown. Support is provided by highly trained volunteers who work alongside parents, in their own homes, to help them cope with the stresses and strains of life. 

The team has adapted the usual face to face contact with families to offer a telephone & virtual support service throughout the Covid pandemic, this has added to the menu of services that will be offered to families in the future. 

The successful candidate will: 

• Be an experienced Senior Project Manager/CEO with a demonstrable track record of successfully running an organisation within a relevant field. 
• Possess strong leadership, strategic management and governance skills as well as being creative and solution focused. 
• Ensure a high profile for Home-Start Leeds developing and engaging high value funders, sponsors and donors. 
• Identify and secure new opportunities for strategic partnerships and income generation. 

Home-start Leeds is an equal opportunities employer and welcomes everyone to our team. We are passionate about creating an inclusive workplace that promotes and values diversity. We welcome applications irrespective of people’s age, disability, sex, gender identity & expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances.

See attached job description and person specification.

Closing date for applications: 25th June 2021.

Provisional interview date w/c 12th July 2021.

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for a Head of Mass Participation & Events to join our Fundraising team based out of one of our office locations in London, Manchester or Bradford.

We have attached an application pack for this opportunity and we strongly advise applicants to review this prior to submitting their applications. Please note the closing date is 20 June 2021 and first stage interviews are scheduled to take place on 29 June 2021. 

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

The Fundraising Directorate is responsible for generating and raising the funds need to support the work we do. Millions of pounds is generated through businesses and their employees, trusts and foundations, wealthy individuals and fundraising events.  Income from voluntary sources enables Centrepoint to provide non-statutory support services including the organisations in-house Learning and Health Teams and the Centrepoint Helpline.

Our Mass Participation and Events team are responsible for working with community-based individual fundraisers, challenge event participants and co-ordinating our flag ship events, Sleep Out and STAY:UP. They currently raise circa £600k.

The Head of Mass Participation & Events will play a leading role in Centrepoint’s Fundraising Leadership Team (FLT), who are responsible for the implementation of the fundraising strategy and effective cross-Directorate working across all teams. FLT have shared responsibility and accountability for strategic decision-making, building consistent ways of working and a collective positive, high-performing environment for the whole Fundraising Directorate.

The Head of Mass Participation & Events will be responsible for the strategic delivery and growth of a portfolio of fundraising mass participation products and events, which inspire and engage some of Centrepoint’s most committed and active individual supporters. Leading a small team of seven fundraisers, this income stream has great opportunity for growth. They will bring with them extensive knowledge and experience in diversifying challenge and community fundraising portfolios, in particular in the development of virtual fundraising initiatives.

What we’d be looking for from you…

• Extensive Fundraising experience, skills and knowledge of mass participation, community and challenge events fundraising, with a track record of growing income from this income stream
• Experience in delivery high quality special events and galas with a strong ROI, successfully managing and working with high profile Event Chairs and Boards
• Knowledge and experience of delivering engaging donor stewardship events to progress supporter journeys
• First-class donor management skills, delivering outstanding stewardship for community and events fundraisers.
• Track record of innovating within a Mass Participation and Events remit, transforming or introducing a new product, partnership or way of working which has delivered measureable success
• Experience in developing and delivering strategy, plans and budgets and being able to monitor and evaluate progress

What we offer in return...

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

- Excellent training package to ensure you have the skills and knowledge to build a new career

- Employer pension contributions of 4%

- Clear career progressions, linked to portfolio work, that enables movement up the pay scale

- Access to Cycle 2 Work loan scheme

- An interest-free travel loan

We seek to challenge discrimination and are committed to fairness and equality within Centrepoint. We welcome applications from anyone with direct experience of being homeless or using young people's services.

Don’t miss out on this fantastic opportunity to join our team as a Head of Mass Participation & Events, click ‘Apply’ now!

Martin House has been caring for babies, children and young people with life-limiting conditions from West, North and East Yorkshire for more than 30 years. Every year we care for more than 420 families at our hospice in Boston Spa, in hospitals and in their own homes. We also support more than 150 bereaved families each year.

We are seeking a sales-focused, creative and inspiring Shop Manager to lead our Harrogate store.

Martin House Retail Team is a vital resource for the hospice to raise funds and increase public awareness of what we do out in the community. Each of our shops has its own personality due to our dedicated volunteers and staff. Our customers are met with great customer service, whether they are looking for a vintage item, a bargain or simply something that takes their eye.

As store manager you will use your resourcefulness to drive the business forwards. We work using a volunteer model, therefore excellent interpersonal skills are essential to engaging and empowering your volunteer workforce.

Our ideal candidate will

• Be dedicated, compassionate, work in collaboration, be open, honest, flexible, caring and deliver high standards in everything you do.
• Want to work in a well-established, award winning hospice.
• Have a passion for fashion and/or experience in a retail environment.
• A business flair to spot opportunities to make improvements to the shop and capitalise on fundraising potential. 
• Be creative and innovative, for example making inviting and interesting shop window displays, utilising social media to draw people into the shop.
• Excellent communication and relationship building skills, be able to inspire your staff and volunteers. 

Our Benefits include

• 32 days annual leave plus statutory holidays,
• Recognition of NHS pension scheme for candidates who are currently in the scheme (alternative stakeholder pension also offered).
• Occupational sick pay, matching NHS Terms and conditions
• Employee Assistance Programme
• Full training provided
• Opportunities for development offered
• Willing to contribute towards the cost of a bus pass

If you want to be part of an exciting new journey within the Charity and are seeking a new challenge we would love to hear from you.

Nova is the support organisation for the voluntary, community and social enterprise (VCSE) sector in Wakefield District and we are currently looking to recruit a Finance & Funding Support Officer to join our small, highly motivated team.

This is an exciting new role at Nova, which will work as part of the Operations Team, providing comprehensive day to day finance and administrative support for Nova Wakefield District.

This is a great time to join the team - this is a new role that you will be encouraged and supported to develop.

Transforming Lives for Good (TLG) is a national Christian charity that helps churches to bring hope and a future for struggling children.

This is a great opportunity for someone with a keen interest in influencing the processes that enable great supporter care within a rapidly growing National Charity, as well as a strong passion for administration and organisational skills. With high capacity, proactive instinct and excellent communication skills, the Supporter Care Administrator will be someone that is comfortable with multiple demands and responsibilities, thriving in a fast-paced fundraising environment.

The role will play a vital part in our Supporter Development team - a highly relational team with a heart to enable thousands more young people’s lives to be transformed in the years ahead through growing the number of Hope Givers – our regular monthly donors. Joining the team at an exciting time of growth and development, the candidate will lead on the administration of data and financial records relating to our 1000s of supporters and churches that we interact with.

We’re looking for someone who will use their natural administrative gifting to support the team and contribute to a brilliant supporter care culture – ensuring that supporters feel valued and part of the TLG vision.

If this sounds like you and you share our passion to see UK churches transforming the lives of struggling children, then we would love to hear from you.

TLG welcomes applications from many diverse backgrounds to enable us to better reflect the needs of the communities we serve.

This is a paid, dynamic, one year opportunity to develop coaching and leadership skills whilst bringing about social transformation in the local community as a powerful expression of the Christian life and faith.

We are recruiting for Graduate Coach to join various Spear teams at several locations. This is an amazing opportunity to join our experienced and passionate team of coaches to deliver the Spear Programme, equipping and empowering unemployed 16 – 24 year olds to overcome challenges to employment and turn their lives around by moving into sustainable work or further education.

What will you do?

- Coach on Spear Foundation

The year-long programme kicks off with Spear Foundation, a 6-week initial phase running 6 times a year at each Centre. We coach young people facing barriers to employment around skills and mindsets to support them in returning to work or education, and equipping them with the skills to stay there. You’ll be given all the training needed to deliver this, preparing and coaching group and 1-1 sessions, and support the daily administrative function of the programme. You’ll also oversee the Spear Celebration Events at the end of each programme, assigning roles, organising volunteers, and planning equipment/resources.

- Spear Career

You’ll meet with trainees 1:1 on a weekly basis as part of this ongoing programme offered to those who complete Spear Foundation, supporting them to stay in work and progress over the year that follows.

- External Relationship-Building

You’ll purposefully build relationships with relevant professionals at local organisations, and communicate directly with young people, to encourage referrals onto the Spear programme.

- Intentional Church Community

Spear Graduate Coaches are directly employed by the partner church at which their Centre is based, meaning you’re part of a vibrant church staff team and submerged in an exciting faith community, whilst remaining robustly supported by the Resurgo coaching team and expertise. Part of your role is establish a personal presence within the community as your regular place of worship, and build a strong and committed network of supporters in the partner church to help source employment, funding and volunteer opportunities for Spear. You’ll also have the opportunity to work with church staff to engage trainees in the wider church programme, helping them find community and explore life’s big questions.

What will you gain?

- Christian Leadership Skills  through continual feedback, vulnerability, and challenge, and have opportunities to practise these skills in regular staff prayer meetings for both Resurgo and the church, as well as in Spear team meetings and events. 

- Social Impact Awareness – you’ll gain a working understanding of the issues affecting your church’s community, work with the church to tailor Spear accordingly and understand effective and meaningful ways of measuring this impact.

- Excellent coaching capability, through the iLM accredited 5-day ‘Coaching for Leadership’ programme or our extended bespoke version for all Graduate coaches, the 2 week Coaching Academy. You’ll continue to develop your coaching skills while delivering the Spear programme through intensive on-the-job support and weekly 1-1 mentoring.

- Management skills, so that you have the skills and confidence needed to become a Lead Coach within a year, and then a Spear Centre Manager within 3 years, with responsibility for Centre staff, young people and outcomes.

Person Specification

Please see the Team Guide on the 'work with us' page of our website for the kind of person who thrives with us; below are a few things we’re particularly looking for in this role: 

• Effective interpersonal skills and high emotional intelligence, a sense of humour and sense of fun!
• Excellent communication skills, confident face to face communication, and a great telephone manner.
• Desire to grow and learn spiritually and as a leader, including a desire to learn and understand coaching technique.
• Ambitious and self-motivated with good time management skills and the ability to prioritise workload, exercise initiative and work well under pressure.
• A-levels or equivalent are essential; degree level or equivalent qualifications desirable.

Working requirements, salary & benefits

• Starting salary £20,500 in London centres, dependent on location and experience, plus pension scheme. An additional bursary of up to £5,000 is available for UK minority ethnic candidates and those who have faced disadvantage, as we work with many young people from UK minority ethnic backgrounds and those who have faced barriers to employment. Further information is available from our People and Culture team.
• One year fixed term contract with potential for renewal and excellent progression opportunities - we aim to give all Graduate coaches the skills and training to progress to manage one of out Spear centres, within 3 years.
• Full-time Monday to Friday, 9.30am – 5.30pm
• Flexible locations - please specify your preferred Spear centre on your application
• 25 days annual leave.
• Occasional evening working required (for events such as termly Spear Celebration evenings and the annual Resurgo fundraising party).
• Excellent staff development and training opportunities, including accredited coaching and leadership training 
• There may be a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential)
• We offer an Employee Assistance Programme (a confidential support service for staff)
• A DBS check will be requested in the event of a job offer

In 2017 Resurgo won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes. 

About Us

Yorkshire Cancer Research is the largest independent cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.

Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created. As such, we are now looking for a Supporter Services Officer to support our Brand and Relationships Team.

The Benefits

We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Harrogate train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Services Officer, you will strive for excellence in everything you do, have integrity, champion expertise through improvement and innovation and be a great team player. To find out more about our values and how important they are to us, please visit our website.

The Role

As a Supporter Services Officer, you will help to achieve Yorkshire Cancer Research’s strategic aims by working with the charity’s CRM, Marketing and Fundraising Teams to communicate key messages and build relationships with the charity’s supporters and donors, whilst ensuring that supporters’ details are accurately recorded on our CRM database.

Supporting the Marketing Manager, you will represent the charity by explaining its purpose and demonstrating the charity’s values to donors and supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.

Additionally, you will deliver excellent customer service over the telephone and in written communications.

Specifically, you will:

- Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes selecting the correct templated copy and updating key information so the communication is tailored and relevant to the individual supporter. 

- Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) to create and deliver supporter communications. This includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.

- Work with the Marketing / CRM Teams to automate communications where this is possible and appropriate.

- Help to identify key target audience(s) and implement customer communications using the database. This includes identifying potential prospects, implementing cross-sell campaigns and measuring results. 

- Use our database to update supporter records to reflect changes in marketing permissions, personal details and the charity’s relationship with the supporter (e.g. Volunteer / Donor / Brand Ambassador etc).

- Use database modules (e.g., Prospect Module / Volunteer module) to deliver communications that are relevant to the target audiences. 

- Help fulfil email supporter communications. This includes running data queries for a monthly e-news, cancellation communications and managing different email supporter journeys, for example.

- Monitor inbound emails to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.

- Help develop outbound telephone campaign scripts and make /take resulting calls. Accurately update the database to reflect each conversation.

About You

To be considered for this role, you will need:

- A degree or equivalent qualification in a relevant discipline or experience working in a similar role at a similar level.

-  Previous experience of working with CRM databases to deliver/respond to communications and campaigns (Experience of working with The Raisers Edge is desirable but not essential).

- To understand the requirements of GDPR and be confident in adhering to these requirements.

- Customer service experience in a similar or related role (e.g. telephony/ databases/ office).

- High computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.

- Experience of working with email platforms (e.g. Mail Chimp) to deliver digital communications.            

- Excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.

- To be comfortable sharing ideas, insights and learnings with colleagues to help the charity continually learn and improve.

- To be able to effectively prioritise own workload, planning ahead and setting time aside to perform key tasks that are essential to the successful delivery of the role.

Before applying, please visit our Careers Page to view the full role profile and to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, People Partner, before Tuesday 22nd June. Please read our privacy notice on our website before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.