Telephone Adviser (Birmingham)

30 hours per week

£16,365  (£20,183 FTE pro rata plus pension and healthcare scheme benefits)

The opportunity

We have an exciting opportunity for an enthusiastic and motivated individual to join our Advice Team focusing primarily on advice via telephone. Ideally you will be able to demonstrate excellent people and communication skills, with an ability to gather and interpret information to help clients navigate their difficulties. You will also have experience of generalist advice work including working with Welfare Benefits.

The ideal candidate

This is a forward thinking, energetic role for someone passionate about delivering high quality service to older people. Ideally, you will have proven experience of advice work in the advice or third sector and experience of working within a fast paced environment handling administration and information systems and client interactions. You must have excellent communication and organisational skills, with a commitment to provide a high quality service.

The organisation

We are a locally foused charity with over 160 staff and volunteers across Birmingham and Sandwell. We provide free, impartial advice and information on a wide range of issues to people aged 50 and over. We are looking to grow and expand to reach more of the older people in Birmingham and Sandwell.

Application forms must be completed fully; CV’s will not be accepted.

If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations.

The deadline for applications is Monday 2nd December 2019.  Interviews to be arranged between 9th December and 13th December.

Rethink Mental Illness is a leading charity provider of mental health services across England, we provide a very large and varied portfolio of services including Advice, Advocacy, Campaigning, Community Support, Fundraising and Housing to name a few! We currently have a great opportunity for a New Business Manager to join our dynamic Business Development team.

This is an ideal role for an experienced Business Development Coordinator with a keen interest in mental health or social care. In this role the successful person will be responsible for supporting the Business Development team to identify, track and respond to relevant new business opportunities and monitor retenders for existing contracts, maintaining our underpinning systems and processes.

Duties & Responsibilities: 

• Monitor tender portals both for notifications of new opportunities and retenders of current contracts
• Complete Market Engagement Questionnaires, first stage selection processes, PQQ documents, and reference requirements
• Manage and track all tender alerts, circulating weekly Opportunity Alerts and following opportunities of interest
• Maintain the Opportunity Dashboard and ensure the team is aware of deadlines: market engagement, tender release
• Maintain the Business Development Pipeline supporting outcomes and trends to be analysed
• Coordinate attendance of Market Engagement Events by relevant staff and collect subsequent reports
• Issue tender release notifications and circulate relevant documents for identified tendering opportunities
• Maintain a contracts database tracking contract review, signature, duration, status, extensions
• Coordinate and track contract retention activities and retender preparation with Heads of Service and Service Managers
• Record action notes from Business Development meetings
• Undertake desk research on markets, regions, competitors, stakeholders, potential partners
• Coordinate partner/subcontractor due diligence
• Take responsibility for effective filing on the team’s Shared Drive

Skills & Experience: 

• strong communication skills
• comprehensive administration experience
• Excellent organizational skills organized
• Well-developed IT, Microsoft Office and tender portals experience
• NVQ 4 / A Levels (or equivalent) in Business or Administration is desirable
• Experience and/or knowledge related to mental health and wellbeing is desirable
• Knowledge in public sector procurement is desirable

What we offer:

• Competitive Salary
• Contributory Pension Scheme
• Life Assurance
• 33 days Annual leave including statutory/bank holiday
• Your "Rethink Day" 1 days additional leave (pro rata) on your Birthday
• Where appropriate paid eye test plus up to £55 towards the cost of new glasses or lenses
• Excellent Career Development Opportunities
• The opportunity to make a real difference.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process. 

This small charity based in Rugby is recruiting for a part-time Development Manager to join their team and undertake a varied fundraising role with some marketing and communications responsibility. Providing pastoral care to the railway industry by supporting rail staff and their families, this is an organisation that provides vital support to individuals through chaplaincy.

Based in the office, this is a permanent role working three days per week, and the post holder will be a key member of the team.

Key responsibilities within the position will include:

• Fundraising leadership - developing existing funding streams and identifying and delivering new ones. Main income streams such as railway companies, trust funds and regular personal support.
• Marketing and communications leadership - ensuring the organisation achieves targets for awareness and supporter engagement
• Planning, budgeting for, and developing the fundraising and marketing functions.
• Promoting effective collaborative team working and a culture of professionalism, learning and development.
• Diversifying fundraising income to include increased supporter donations; payroll giving; church donations; trusts
• Develop plans and take responsibility for growing the area of individual giving including in-memoriam gifts, committed giving and legacies.
• Lead and deliver plans for our newer income areas including corporate, major donor and trusts. Build on these areas to ensure that they become part of our sustainable fundraising foundation.
• With support from the Executive Director, build strong relationships with chaplains, helping to identify contacts for them to network with, producing relevant materials and a strong case for support, and overseeing the organising cultivation events where needed.
• Ensure an excellent supporter care programme.
• Provide creative and innovative solutions to increase the charity profile, working with the Executive Director to identify potential opportunities for new marketing campaigns.
• Ensure charity has the right offerings to engage audiences, including a strong case for support, for donors and supporters.
• Increase reach and stakeholder engagement to drive income and advocacy, and to foster long-term supporters and growth for the charity.

The successful applicant will have the following skills and experience:

• Experience of managing and developing relationships with major donors, corporate partners and other potential funders and partners
• Experience of development of direct mail, particularly committed giving
• A working knowledge of fundraising law, standards and best practice
• An understanding of strategic marketing processes and techniques, current developments and trends
• An understanding of effective strategic and operational planning and the ability to develop appropriate targets and meaningful performance measures
• The ability to develop and implement fundraising strategies, and the ability to spot, develop and exploit potential across a range of income streams and marketing opportunities.
• Excellent communication, presentation and interpersonal skills with the ability to persuade and promote the charity to railway executives, policymakers and a wide range of audiences; diplomatic skills and the ability to resolve conflicting opinions and interests are also needed.
• Ability to collaborate with others to develop innovative and creative content for various media channels
• Excellent organisational and time management skills with the ability to prioritise work and handle conflicting demands, set and meet deadlines

This charity has a distinctive Christian ethos, working within a secular rail environment, sharing the gospel sensitively and in an appropriate manner, by word and deed. The charity provides professional, independent, impartial, confidential pastoral care and support that supplements the chain of care provided by the rail industry. This post has an occupational requirement for the post holder to be a practising Christian.

If you'd like to be considered for this role please apply online.

Please note, due to the number of applications we receive we aren't always able to respond to unsuccessful candidates.

Department: Business Development

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Citizens Advice is a leading provider of debt advice and financial capability services across England and Wales.  In the last year, we helped 380,000 clients with 916,000 debt issues through our local network and had 3.2m page views of our debt content on the Citizens Advice Website.

To support this work, Citizens Advice has a team focused on money advice development team covering debt and energy advice alongside financial capability. Reporting to the Head of Money advice, this role is responsible for the development and delivery of the programmes of work under the debt and financial capability strategies.

We are seeking an exceptional candidate with significant experience of debt advice and financial capability work whilst the current postholder is on secondment.

It is crucial that the successful candidate has highly developed project management and strategic thinking skills and has significant experience of managing effective organisational design and change, particularly where there is a high level of public interest in the outcome.  The successful candidate will be experienced in using their analytical and judgement skills, with the ability to develop and compare alternative courses of action and arrive at well-reasoned recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Interview date: 2nd December 2019

A position has become available within a newly structured RFEA Support Centre (RSC) situated in Birmingham for a Centre Manager to further develop and manage the RFEA's client contact centre operations across three distinct delivery pathways (Career Transition Partnership, Veteran's Employment and Project Nova). As the Centre Manager you will have strategic leadership and management of the RSC as well as providing high level direction, planning and integration and coordination of all RSC operational activities to specific delivery standards and a clear set of output targets and performance indicators. You will be the Subject Matter Expert (SME) on all RSC operation issues and manage and integrate three multi-disciplined teams each with its own Team Leader to provide the very best delivery to all CTP clients and RFEA beneficiaries.

The ideal candidate will have proven leadership, management and motivational skills with a commitment to provide quality delivery and best practice across the Centre. A highly collaborative, articulate and pragmatic individual demonstrating excellent influencing and interpersonal skills is fundamental. The ability to embrace continuous improvement and drive forward change is essential.

Principal Responsibilities

• Overall effective management of the delivery of RSC outputs and integration of the three key pathway outputs, including the performance management of the Centre Team Leaders.
• Be the single point of contact for the RSC for cross team matters such as coordinating visits, ISO 9001 Audits and Inspections, standards, safety, Fire Evacuation and office safeguarding.
• Play a proactive role in the RFEA Development Strategy by innovatively generating new ideas and initiatives to improve the business while accurately forecasting resources required to meet the targets.
• Lead on Change Management and Continuous Improvement as well as actively implement new initiatives to improve performance, efficiency and time management.
• Provide strategic leadership and direction for the RSC and high-level advice on all associated issues for RFEA senior management.

Essential Competencies

• Proven leadership, management and motivational skills.
• Motivated self-starter with commitment to quality delivery.
• Ability to manage effectively a high performing, integrated multi-disciplinary team dedicated to achieving strategic outcomes.
• A highly collaborative individual who can demonstrate excellent influencing and interpersonal skills with the ability to quickly establish credibility, influence and build relationships with key stakeholders at all levels.
• Passionate and driven to lead and uphold the RFEA Values in the workplace
• Ability to exercise appropriate judgement, identify, manage and clearly mitigate risk.
• An accurate and methodical approach with strong attention to detail.
• High quality verbal and written communications skills with a personable manner and strong presentational skills.
• Excellent problem resolution skills; ability to use own initiative to proactively and creativity to tackle new and recurring issues where no guidance or protocol exist.
• Evidence of continuous improvement management ability through track record of providing innovative and creative solutions.
• Excellent IT skills - experience of business administration, in particular the use of databases and CRM systems to accurately record data.

RFEA Values

• Expert – We are always professional and knowledgeable, delivering the highest quality support.
• Supportive – We are respectful, helpful and empathetic to the needs of others.
• Passionate – We have a genuine belief in our cause and a powerful desire to support our clients.
• Open and honest – We trust each other, are open and candid, and take ownership of our actions.
• Resilient – We are flexible and adaptable to change, encouraging innovation and creativity.
• Collaborative – We thrive on new challenges and building relationships and partnerships.

Ideally you should be NVQ Level 5 qualified in Information Advice and Guidance, however, appropriate training will be given.

The position is Full Time and you will be required to work 37 hours per week. A competitive salary and employment benefit package of £32,000 to £36,000 depending on qualifications and experience. Job satisfaction is guaranteed.

To apply, please submit your covering letter and CV. Closing date is 6th December 2019.

Successful candidates will be required to undertake Ministry of Defence security clearance which requires applicants to have been resident in the UK for over 5 years.

West Bromwich with occasional travel across the region

Salary circa £55,000 p.a.

37.5 hours per week

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

As a leading charity for children and young people we do this by providing children’s homes, fostering, homes for care leavers and specialist support services, all designed for young people in care, on the edge of care, or leaving care. We support young people to grow positive relationships which give them the confidence to succeed.

About this Role

We have an ambitious growth programme for residential services in our Midlands region and we are now looking for the right person to drive this forward, as well as overseeing our established services in the region. As Regional Manager, you will be leading on all aspects of developing new Children’s Homes and other services from sourcing properties to delivering highly functioning new Homes.

The successful candidate will ideally:

• Hold a professional qualification such as Social Work Degree / DipSW / CQSW or other level 4/5 qualification relevant to working with children and young people and/or recognised management/business qualification at level 4 or 5
• Experience of successfully growing residential services from sourcing properties to successful delivery of new homes functioning to a high standard.
• Have demonstrable knowledge of current developments and good practice in residential childcare
• Have the skills, ambition and drive to grow and maintain excellent services that meet their financial targets.
• Possess the leadership skills to build and lead a team of professional staff
• Have extensive experience of managing complex and challenging behaviour
• Be able to bring flexible and creative solutions to risk management

In return we offer:

• Salary circa £55,000 per annum.
• Annual salary review based on performance.
• A friendly working environment, a fun, open and honest culture.
• Industry leading training programme including children’s right and participation, CSE, empowerment, mental health and Social Pedagogy.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays.
• 5% employer contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Travel expenses, Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.

Recruitment Process

St Christopher’s is committed to the safeguarding of all children and young people in our care including the principals of Safer Recruitment. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements to assess your suitability to work with children and young people.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to your start date.

Your application must include a supporting statement addressing the criteria given in the Person Specification.

For the full Job Description for this role and more detail about what will be required, please visit our website

Closing Date: 1st December 2019

St Christopher’s is committed to equal opportunities and welcomes applications from all sections of the community as well as applications from candidates with experiences of care or of being a care leaver.

Acacia Family Support is a Birmingham based Christian charity that offers a range of support services to mothers and families that are affected by perinatal mental health issues, in particular, pre and postnatal depression and anxiety.

We now have an exciting opportunity for a self-motivated and enthusiastic individual to join our committed management team as a Locality Manager for our Kingstanding locality.

We are looking for an exceptional candidate to lead our Kingstanding locality service where you will be responsible for delivering a first-class perinatal depression and anxiety support service to our beneficiaries in the area. You will be a confident manager of people and will have experience of leading a team in the voluntary/statutory sector.  Knowledge and experience of work within a perinatal mental health/general mental health service would be desirable, as would previous experience of working with volunteers and managing safeguarding issues.

You need to be a highly self-motivated person who has relevant qualifications and/or has your own lived experience of maternal mental health issues or other mental health problems.  You will be a natural leader with excellent communication skills and the ability to inspire and motivate staff and volunteers. You will also have good problem-solving abilities and a ‘can do’ attitude.

As Locality Manager you will be part of Acacia’s Operational Management Team and you will be helping to lead the strategic development of our services and promoting the ethos and the values of Acacia which are motivated by Christian faith.  As such, there is a genuine occupational requirement (GOR) that the holder of this post is a practicing Christian.

If this sounds like you, we would love to hear from you.

The closing date for applications is 2pm Thursday 5th December.  Successful candidates will be informed by close of business on the 6th of December and interview date will be Wednesday 11th December.

We're looking for an excellent bid writer with experience of information and database management, who can help to take our small-grant fundraising to the next level, working with our friendly team in the picturesque centre of Warwick. 

The postholder will manage and develop a pipeline of potential funding applications to Trusts whose charitable interests match those of the Consort, up to the value of £10,000.  The postholder will write funding bids (supported by the Head of Development and Planning and other staff), tailoring them to the funder’s requirements and interests.  The postholder will also manage and maintain Armonico Consort’s CiviCRM database of funders and prospects, ensuring that bids are sent at the appropriate time and reporting requirements of current funders are adhered to.

Key responsibilities:

• Researching new trusts and foundations to identify funding prospects, assisted by the Fundraising Intern
• Working with the Head of Development and Planning to develop high-quality funding letters to Trusts and Foundations, generally up to the value of £10000, to fund our wide-ranging projects
• Sending out letters to trusts and acting as point of contact for their responses
• Keeping records of Trusts’ reporting requirements
• Using Armonico Consort’s CiviCRM database software to keep records of applications sent, application deadlines, and dates when applications should be sent
• Supporting events and concerts, working together with the Development Co-ordinator
• Assisting the Head of Development and Planning and the Development Co-ordinator on other tasks as required

Specific tasks

• Query CiviCRM to identify new prospects
• Track applications to previous funders and identify dates for new applications
• Research new trustfunding prospects
• Maintaining the “pipeline” of Trusts based on previous application deadlines and decision dates
• Identify which projects fit with which funders, based on project plans prepared by the Head of Development and the Artistic Director
• Continue the process of CiviCRM data cleaning (i.e. removing duplicate records, updating contact information etc.)
• Act as point of contact for CiviCRM queries from other staff
• Ensure records are up to date on CiviCRM, with application and response dates and donations recorded
• Keeping up-to-date with reporting requirements of Trusts
• Manage the process of ensuring all Gift Aid declarations are appropriately recorded
• Support the Head of Development and Planning in ensuring GDPR compliance
• Assist with any other tasks as required, including helping out on concert days

Skills/knowledge/attributes required

• Research skills and an eye for detail
• Organised and methodical attitude
• Able to work on own initiative once given a brief
• Database/information management skills
• Excellent written style
• Confident communicator with Trust funders
• Willing to learn on-the-job
• Friendly and outgoing personality

CVs, along with a covering letter (maximum 2 A4 sides) detailing your relevant experience, how you would approach undertaking the activities required and how you satisfy the skills and attributes requirements, should be submitted by 11:59pm on 4th December 2019.  Interviews will take place during the week commencing 9th December.

Job Title: Marketing Manager

Contract: Perm

Hours: Full time- 35 hours a week

Location:       Any Trust Office in England

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

This exciting marketing manager role will play a key part in supporting the delivery of one of the largest initiatives in our history.
As part of our mission to work with one million young people over the next 10 years, we will support 10,000 young people into health and social care careers over the next 4 years. Our new marketing manager will lead the marketing planning and tactical implementation to achieve this.

You will join our team to work on this ground-breaking project that will see The Prince’s Trust work in partnership with health and social care organisations across England to be part of solving the health and social care workforce challenges, and encourage young people to start a valuable career in the health/care sector.

To learn more about the role please visit our website

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Housing and Support Manager
Birmingham, West Midlands (office/field based, with travel throughout the West Midlands)

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

We are currently looking for a Housing and Support Manager to lead our West Midlands Housing and Support Team.

Your Rewards

- £28,000 - £30,000 per annum (dependent upon qualifications/experience)
- Expenses paid
- Phone and laptop
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays

If you have supported housing operations management experience and a track record of income and rent management, this is the ideal role in which to consolidate your experience and drive forward your career.

This is an amazing time to join us as we invest in our infrastructure to reflect our vision of the future, including new corporate offices in Birmingham and Bristol. You’ll have the chance to make a huge impact on our operations across the West Midlands and enhance the services that we offer.

So, if you are ready for a new challenge in supported housing and are eager to give back to people across the West Midlands, this is the role you’ve been waiting for.

Your Role

As the Housing and Support Manager, you will be tasked with leading a team of 10-15 staff in the delivery of tenant housing and support operations across Birmingham and Wolverhampton.

You will manage both the contracts and performance for our tenanted housing and support operations, ensuring all legal requirements are met and we increase tenant empowerment whilst maximising rental income.

Your role will also involve:

- Growing our stakeholder network
- Enhancing existing relationships
- Representing our organisation at forums and within networks to build our profile
- Managing relationships with landlords
- Securing new landlord partnerships
- Developing working practices to increase efficiencies
- Growing skills within your team and promoting an environment of continuous improvement
- Managing property and housing maintenance and care-taking services
- Preparing new rent schemes and annual changes

About You

To be considered as the Housing and Support Manager, you will need:

- Experience of working in supported housing management operations
- Experience of income collection, budget management and rent setting
- Proven experience of line managing and developing staff, including against clear performance targets
- Knowledge of housing management and housing-related support, including statutory and social requirements relating to newly arrived refugees
- A management qualification at Level 3 (at a minimum) or demonstrable equivalent experience

Knowledge of local job markets and the recruitment sector in the West Midlands including potential delivery partners would be beneficial to your application. Experience of developing and contributing to successful partnerships in the public, private and/or voluntary sector (at project lead level or above) would also be an advantage.

A Housing Management-related qualification at Level 3 or equivalent would be equally desirable, as would a full, clean driving licence and a vehicle that is insured for business use.

Other organisations may call this role Housing Team Manager, Supported Housing Manager, Housing Support Manager, Community Housing Manager, Housing Operations Manager, or Housing & Care Manager.

Webrecruit and ACH (Ashley Community Housing) are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready to take your next step as our Housing and Support Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are looking for a passionate, driven and hardworking Recruitment Manager to join our People team. You will be an experienced resourcing professional with knowledge, ability and experience of attracting, sourcing and selecting talent. Operationally, the Recruitment Manager will be responsible for all recruitment activities across the organisation and will manage processes to ensure they support the organisation to attract and retain the best talent. A key part of this role will be to launch and implement a new applicant tracking system.

The ideal candidate will possess the following qualities:

Essential

• Able to hit the ground running and get stuck into the role at pace and with minimal supervision.
• You will be adaptive, flexible and comfortable working at pace. 
• You will be versatile, flexible and collaborative, understanding the need for effective business partnering.
• You will have experience of leading a recruitment team or the recruitment process.
• You will have experience of working within a complex fast paced organisation and one that has gone through significant change.
• You will have experience of dealing with external candidates with a customer centric approach.
• You will have experience of working with a wide variety of job boards and professional social sites such as TotalJobs, LinkedIn, Glassdoor etc.
• You will have proven experience of influencing hiring managers.
• Outstanding people skills, with the ability to influence others and establish effective working relationships with people of all working styles, backgrounds, experience, etc.
• A team player, but with the ability to work under own initiative to deliver to deadline.
• Able to apply corporate style within a social enterprise.
• Attention to detail and strong organisational skills.
• A strong commitment to education, the non-profit sector and raising the aspirations, achievement and life chances of all children.

Desirable

• CIPD qualified or working towards a qualification relevant to recruitment / resourcing and or employee retention 

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

To apply for any of our vacancies or for any questions or queries please visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation. 

As we enter a new phase in the Association’s development and growth, we are seeking an experienced and enterprising individual to play a pivotal role in managing, developing and growing a broad range of community projects, services and enterprises that meet the Association’s strategic objectives.

You will be successfully implementing the Association’s development strategy, responding to new business opportunities and expanding the scope and scale of services that maximise community impact. You will be working alongside, as well as leading, motivating and developing a talented staff and volunteer team.

Age UK Coventry & Warwickshire are actively recruiting for a Director of Finance to effectively manage and develop financial resources in line with the organisation’s vision. Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways.

You will directly manage the finance teams and ensure production of timely and high quality financial management information. Working in Coventry, with frequent travel around Warwickshire and Coventry, you will also be responsible for all aspects of financial control and fraud prevention.

The Director of Finance has specific responsibility for the operational function and strategic development of the organisation’s financial services. You will be an active member of the Senior Management Team and be expected to contribute to the strategic and operational management of all areas of the organisation.

You will:

• Work with the CEO in providing leadership and direction in the development of a broad range of activities, whilst being consistent in our Strategic Plan, and promoting the organisation’s vision.
• Ensure the organisation maximises its financial performance across the broad range of activities including long-term financial planning and a strategy for the Property Portfolio.
• Manage the finance services with a high level of customer focus and support managers with service development.
• Drive a high quality and performing culture, responsive to Board of Trustees’ needs.
• Embed effective systems and procedures creating a culture of continuous improvement.
• To advise department/unit managers on financial matters including budget preparation and guidance as appropriate. To support service managers in the preparation of bids and contract negotiations.

Skills and Experience:

• A professional qualification and membership of an Accounting body
• A degree or equivalent experience of continuous professional development
• Experience of senior/strategic leadership within an organisation
• Experience of working with SORP and/or a not for profit organisation
• A proven track record of leading and inspiring diverse teams to high level of achievement and innovation
• A successful track record of initiating, leading and managing associated risks
• Experiences of successfully developing and leading a strong performance and outcome focussed culture
• Evidence of a detailed understanding of working within Trustee Boards or similar governing bodies
• Ability to present complex financial information clearly and concisely
• Analytical skills with the ability to exercise sound judgement and sensitivity
• Ability to build effective teams and relationships and achieve results through others by leading, inspiring and motivating others
• The ability to achieve change and results through influence, negotiation and collaboration
• Good knowledge of quality assurance systems and the organisational accreditation
• Committed to continuously improving service delivery
• Persistent and able to persuade others to meet your deadlines
• Excellent communications skills

What we offer in return:

• 27 days holiday plus Bank Holidays
• Pension: 3% employer contribution

Further information regarding this post is available via Age UK Coventry & Warwickshire's website, or you can download a recruitment pack and related documents below.

Age UK Coventry & Warwickshire do not accept CVs whether included with an application or sent speculatively from individuals or recruitment agencies, nor accept the fees associated with them. 

The decision to invite candidates for interview is based on the details completed in your application, so please make sure you complete all sections of the application form as fully as possible. There is no need to attach a CV to your application.