Come and join the Carers' Hub team to get involved in an exciting new project and help make a real difference to carers in Lambeth.
Promoting the Carers Passport via extensive community outreach and by forging strong partnerships with local stakeholders across health, social care, voluntary sectors and wider community to raise awareness and secure sign-ups from carers to meet project targets
Supporting the development and maintenance of a package of up-to-date information for carers including signposting information to local services, peer support groups, training, emergency planning and social activities
Providing first class customer service to carers throughout the sign-up process and encouraging their involvement in workshops to shape project delivery
Project administration to support the smooth delivery of the project including collecting and collating data and case studies to support monitoring and evaluation and coordinating meetings
This will be a high profile, brand new project and as such, you will have the opportunity to put your stamp on it, test out and implement new ideas.
What is a Carers Passport?
The Carers Passport scheme seeks to:
Raise awareness of carers and their vital contribution in our community
Connect carers to local support and information to help their caring role, reduce isolation, combat the financial strain of caring and improve carer health and wellbeing
Reach carers who are currently coping without access to help and support
Who is the Carers Passport for?
The Carers Passport will be open to unpaid carers living in, or caring for someone in the borough of Lambeth. On registering, carers will receive:
A carers discount card providing access to discounts from participating local businesses
A package of information to support their caring role, including signposting to local services, peer support groups, training, social activities, as well as engagement and co-production opportunities.
Closing date: Thursday 26th September
Interview date: Thursday 3rd October
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Title: Crisis Service Manager
Working base: Flitwick
Contract type: Permanent
Salary: £30,000 pa
Working days: Your normal working hours per week are 37.0 hours, Monday to Friday. However actual days, start and finish times will be variable and in accordance with the project and service needs
Contracted hours: 37 hours per week
To lead on the management, delivery and promotion of Mind BLMK’s Crisis services.
- Mobilise within set timescales a range of services across Bedfordshire, Luton and Milton Keynes.
- Oversee the operations of Mind BLMK Crisis services once mobilised and ensure outcomes which support the contract requirements
- Oversee the management of an effective workforce for the crisis service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of managers responsible for the services and projects).
- To be responsible for maintaining an effective workforce which ensures 7 day a week delivery
- Oversee health and safety and Safeguarding for the Crisis services in line with Mind BLMK’s H&S policies, procedures and guidance.
- Oversee the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.
- Deal with complaints from service users or other agencies as requested by the Operations Manager.
- To set up retain and be a member of a Senior Manager On call rota.
- Represent Mind BLMK and ensure an external presence to promote Mind BLMK’s services to increase awareness and beneficiaries.
- Identify and build effective working relationships with relevant external contacts, partners and local services.
- Be responsible for the monitoring of the crisis service budget with support of the Operations Manager and Finance and Resource Manager.
- Contribute to business development, funding bids, tenders and budget setting for the development of the Crisis service.
- Work within the ethos, vision and values of the organisation and in line with the organisation’s policies and procedures.
- Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
- Attend and contribute to meetings relevant to the role (own supervision, appraisal, staff, peer group, operational, AGM and external as required).
- Commit to and complete training and qualifications identified for the role in line with organisational need, Staff Development and Training policies and procedures.
Closing date: Thursday 26th September 2019 at 10am
TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the Apply button to be directed to our website where you can complete your application.
No agencies please.
We are seeking an individual who is hardworking, proactive and experienced in working with collaborators, schools and staff to deliver the Lab Seren programme as a Project Manager at the Institute of Physics.
This is an exciting role that will enable the job holder to focus on delivering the project in collaboration with Welsh Government, the Welsh European Funding Office (WEFO) and other stakeholders. The Lab Seren project is operated as part of the Welsh Government led Trio Sci Cymru programme, and brings informal science enhancement activities to schools in Wales.
- Implementation of Programmes – leading a team of staff and external contactors to deliver the project effectively.
- Development of projects –To oversee all aspects of the development of the Lab Seren Project, including workshop content, resources and partnerships and to ensure that these are developed and delivered, in a timely fashion, are of high standard and meet the project requirements.
- Management and reporting - Ensuring that all programme staff and resources are optimised through effective planning, professional development, monitoring and control.
- Liaison and representation - Handling all enquiries related to Lab Seren from stakeholders.
Further responsibilities of the role can be found in the job description.
We are looking for an individual who is driven and has the ability to manage people and projects. They will be dependable, a team player and can demonstrate good organisational, interpersonal and communication skills.
Desirably, the ideal candidate will have a degree or equivalent in a physical science subject together with excellent communication and team working skills. The role will require an Enhanced Disclosure and Barring Service (DBS) check.
Why work with us?
We are a charitable membership organisation with a worldwide membership from enthusiastic amateurs to those at the top of their sector in academia, business, education and government.
Our purpose is to gather, inspire, guide, represent and celebrate all who share a passion for physics. And, in our role as a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
In addition to a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including an excellent pension scheme, private medical insurance and generous annual leave. We also offer a range of other benefits including childcare vouchers, gym membership and interest free season ticket loans.
For further information on this role and to apply please visit the IOP Jobs website.
Contract: Fixed Term- until 31 March 2022
Hours: 35 hours
Closing date for applications: 07 Oct 2019
Interview date: w/c 14 Oct 2019
The Institute of Physics is an equal opportunities employer. We request no contact from agencies or media sales.
Could you use your finance skills to make a difference to the lives of young people?
GBM is a Christian children’s and youth movement helping girls and young women to openly explore and engage with real life and the gospel in a fun, informative and hopeful way.
We are seeking a Finance Manager who will focus on business aspects of the charity’s development, especially finance management, planning, reporting and budgeting. We are looking for someone who is CCAB qualified or with at least three years relevant experience in the accounting field.
Charity experience would be preferable. Experience using Sage and databases is an asset.
As a member of the Leadership Team you will be responsible for:
- Providing overall management of GB’s financial planning, systems and processes.
- The provision of professional advice and expertise and appropriate and intelligent information to enable the board and management to discharge their financial responsibilities.
- Acting as organisational lead insurance, managing the relationship with GB’s insurers and providing insurance advice to GB’s volunteer leaders.
- Providing finance expertise to the day to day operations of Girls’ Brigade Ministries.
This is a 25 hour a week post based at our office in Calver, Derbyshire
The client requests no contact from agencies or media sales.
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Reward Manager
Location: Flexible across England, Wales and Northern Ireland
Contract type: Full Time, Permanent
Hours: 35 per week
Salary: £41,585 to £46,725 depending on skills and experience + London Allowance of £3,600 if applicable
Closing Date: 03 October 2019
Interview date: TBC in London office
About the Role:
This is an exciting time to join the Society. We are in our second year of our strategy to deliver a New Deal on Dementia and making headway improving support, research, and campaigning.
This role sits within the People and Organisational Development (POD) directorate whose purpose is to ensure the Society is able to fulfil its part in changing the landscape of dementia forever. Our objective is to attract and retain the people we need (volunteers and employees) to deliver our strategy and that all our people are capable of and empowered to play their part in our vision.
Aligned to these objectives our total reward ‘offer’ sets out our ambitions to create the right experience for our people; to develop and progress our people, empower and support our people, engage and connect our people, and value and recognise our people. This role will lead on embedding and evolving this offer to both attract and retain the people we need to deliver our strategy. Alongside this, the Total Reward Manager will also further evolve our pay, benefits, and recognition practices, ensuring these align to our values and behaviours, drive our cultural ambitions, and are an appropriate and a cost-effective use of our financial resources.
You will join the newly formed Reward, Recognition, and Inclusion team within the POD Directorate and have the ability to manage people, to enable effective, informed, and engaged people within the team to achieve results. You will demonstrate expert knowledge of total reward practices, alongside traditional pay, benefits and recognition practices, with strong project management skills to drive delivery. You will have a proven track record of building networks and working well with colleagues across teams, and solid influencing skills especially with senior stakeholders.
In return we will give you something different from the norm, an opportunity to make a real difference to our peoples experience. You will also have the opportunity to align our practices with our genuine person focused culture, our clear purpose, and commitment to achieving results for People affected by and living with Dementia.
You may have experience of the following: Reward Manager, Benefits Manager, HR Manager, Human Resources Manager, HR Consultant, Human Resources Consultant, Third Sector, Charity, NFP, etc.
When a distressing life event (such as bereavement) coincides with a financial cost (such as funeral expenses), people who are financially precarious can quickly end up in unmanageable debt. Just Finance Black Country has secured a grant to develop new ways of intervention that can become the basis for a long-term programme.
Development Worker, Overcoming Shocking Debt
35 hrs / week, for nine months (possible extension depending on funding)
£30,000 pro rata, plus pension
Established in 2014, Transforming Communities Together is a joint venture between the Diocese of Lichfield and Church Urban Fund, working on social and financial inclusion, health and wellbeing, and community cohesion and integration. You will have an entrepreneurial spirit, experience in financial inclusion, and be a team player who can develop new ways of working. In return we offer a supportive structure and high levels of autonomy with the opportunity to impact people’s lives.
Closing date: 23rd September, 9am
Interviews: 4th October 2019, Walsall
TO APPLY: SEND YOUR CV AND A COVERING LETTER DEMONSTRATING HOW YOU MEET THE CRITERIA LAID OUT IN THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Superstore Deputy Shop Manager (TRD2375)
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of international confederation of 19 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
To work with others to overcome poverty and suffering
To make as much money as possible to overcome poverty and suffering
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Significant leadership qualities and experience. (E)
- Ability to build, retain and develop a team. (E)
- Strong drive to achieve results through others. (E)
- Ability to delegate, coach and listen. (E)
- Enjoys working with people and has a friendly and approachable manner. (E)
- Ability to manage time under conflicting priorities. (E)
- Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
- Excellent communication skills.(E)
- Ability to motivate self and others. (E)
- High level of motivation, enthusiasm and a sense of fun. (E)
- Open and adaptable to change and able to support others through it. (E)
- Commercial awareness and judgement. (D)
- Ability to establish and maintain successful retail processes and merchandising. (E)
- Ability to understand and interpret basic financial reports. (D)
- IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
- Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
- Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)
How to apply
To apply, please click the apply button. As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
To work within the Information and Learning Technology group to define the IT infrastructure and resource required to deliver the aims of the College per the Strategic Plan.
To keep abreast of new technologies and best practice within the business, and other organisations
To ensure the performance, security and integrity of the College's IT network infrastructure, applications databases and data is maintained at all times
To oversee the operation of a responsive helpdesk service to the business users and a pro-active engagement with staff
Qualified to degree level or equivalent in an IT or related field
Certification in technologies relevant to this post such as ITIL, Prince II or similar
Experience of having worked with all IT equipment including maintenance of networks
Experience of managing an IT department
Experience of having led projects.
Experience in IT infrastructure planning and development.
Experience of managing budgets in excess of 250,000 per annum.
The Finance Manager will produce accurate internal financial data and external financial reporting; compliance with accounting practices and UK tax requirements; promote continued process improvement; and provide user-focused financial services in a strong controlled environment.
Responsibilities Skills, Knowledge and Experience required:
* Lead team responsible for day-to-day accounting operations in UK office, including invoice processing, staff and volunteer expenses, and payroll.
* Complete financial month end close processes for UK.
* Complete/review UK balance sheet reconciliations each month.
* Oversee the UK payroll function, review and posting journals.
* Maintain and update the fixed asset register and record quarterly depreciation.
* Oversight of THE CHARITY Corporate Insurance policies and procedures.
Finance knowledge sharing and control environment
* Improve and develop appropriate and effective controls with the Global and UK finance staff.
* Practice good business partnering skills with all interactions, and assist with training non-finance staff in following THE CHARITY procedures and good practice.
* Lead on improvement of processes for areas of responsibilities, and support the Global Head of Finance Operations in maintaining relevant and effective finance policy and processes.
* Active participation in implementation and improvement of UK Finance systems and processes.
* Maintain up-to-date information in the Global Finance Manual, relevant process guides and training materials for areas of responsibility.
* Support with the production of monthly reporting and KPIs for the Global Head of Finance Operations.
* Prepare information for statutory reporting for areas of responsibility.
* Ensure THE CHARITY complies with all HMRC current and future tax regulations and maximises tax opportunities, including VAT.
* Complete all HMRC returns accurately and on time.
* Undertake on-going education of THE CHARITY staff to ensure understanding of the tax implications of various streams of income and related expenditure.
* A fully qualified accountant with a recognised qualification (ACCA, ACA, CIMA, CPA)
* Technical accounting skills, especially in relation to statutory accounting
* Knowledge of Charity specific accounting, taxation and other compliance requirements
* Strong analytical skills and highly numerate
* Strong IT skills, including accounting and reporting packages and especially Excel
* Experience of effectively managing teams and developing staff to deliver a flexible and adaptable team.
* Hands-on, involved approach to working; proven ability to be detail-oriented.
* Adaptable and positive view of continuous improvement.
* Experience of managing a number of internal and external stakeholders.
* Challenging systems processes and initiating improvements and change.
* Strong verbal and written communication skills. Precise, accurate, articulate, persuasive and concise.
* Ability to explain financial information to non-financial staff in a clear and concise way.
We are recruiting for a dedicated, passionate Corporate Fundraising Manager to deliver our corporate fundraising strategy through securing new partnerships and developing existing relations to bring in vital income for our charity so we can save and improve more lives.
You will play a pivotal role in all aspects of our corporate fundraising strategy, approaching, pitching and developing relationships with companies across the UK.
To succeed in this role, the post holder should demonstrate a creative, personable but professional approach to fundraising. You will possess strong business development skills and will be able to manage relationships with corporate supporters of all sizes. This is an exciting opportunity for a creative, confident and persuasive fundraising communicator to take to make a huge impact on the lives of those affected by autism, epilepsy and disability and the growth of an amazing charity.
In return for your efforts you will receive a competitive salary and staff benefits such as stakeholder pension scheme entitlement and private health care.
Our client, one of London's leading international exam boards and independent education charities, is currently looking to recruit a Centre Manager to manage the smooth running of one of their busiest assessment centres.
As the organisation's Centre Manager, you will be responsible for the management of the centre and associated administrative functions on a day-to-day basis, as well as all matters concerning operations, customer service, team management and compliance. In this varied role, you will support the local promotion of the centre, ensuring that all local marketing and promotional activities support the wider business development strategy. With line management responsibility, the post holder will promote a secure and safe test environment, ensuring full compliance with the organisation's examination policies and procedures. As the Centre Manager, you will also ensure that all centre documentation is kept current and maintained as required.
To be considered, you will be a proven professional with previous administration experience at managerial level. You will have previous line management experience along with exceptional customer service skills. You will have strong IT skills including proficient use of MS Office packages along with the confidence to deal with a wide variety of people, prioritise competing deadlines and comprehend complex situations quickly. Exceptional communication and organisation skills are essential to this post.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
Are you a natural leader who can bring the best out of your staff? Are you looking for the next opportunity to put your stamp on the team and find ways to increase efficiency and efficacy within Finance? Do you want to work for a London-based organisation that values hard work and rewards its staff with a great selection of benefits?
My client is a Housing provider in London that has recently had a shift in senior leadership and therefore a reinvigorated outlook is imminent. The Finance Manager will join at a crucial time and react to the increase need for stability during times of change. Key responsibilities include:
- Overseeing a small team of three Finance Assistants, managing their day to day workload as well as reviewing their output in areas such as VAT returns, Payroll, Rent transactions, Banking and Reconciliations
- Identifying areas of low efficiency and working towards finding and implementing systems improvements and solutions that help the team work as effectively as possible, ideally eradicating paper-based work and creating automated processes
- Building strong relationships with the Treasury and Development Finance teams to gradually adopt control of the fixed asset register
- Mentoring and supporting junior members of the team in studying for their professional qualifications
- Producing financial statements for review by the Head of Financial Accounting
Given the developments in the sector with the current political climate, this is truly an exciting time to be involved an organisation that is as well run as my client. This is a truly CV enhancing and rewarding role that will undoubtedly lead on to further opportunities as the organisation develops. With a very appealing benefits package on offer, including generous annual leave, flexible working and flexi-time arrangements, this is Finance Manager opportunity is not to be missed.
To be considered for this Finance Manager post, you must meet the following minimum requirements:
- Be a fully qualified accountant with a minimum of three years' PQE
- Have a familiarity of the housing sector, either currently or in at least one previous role. Candidates coming from similar sectors such as local authority or charity can be considered if their experience is particularly strong
- Have strong leadership capability, demonstrated by having led successful teams in the past - either in a professional or extra-curricular capacity
Applications are under constant review and the post can close as soon as suitable candidates are found. Please apply immediately, if you meet the above criteria, to submit to your CV for review.
Apps for Good is an award-winning charity that is powering young people to change their world with technology. Since our launch in 2010, we’ve reached over 170,000 students in more than 1,500 schools globally, helping young people learn to turn bright ideas into real technology products.
Apps for Good is supported by over a thousand technology and business professionals who serve as expert volunteers for our students, as well as world-class tech industry partners and foundations/trusts including LEGO, Spotify, BNY Mellon, Vodafone and Capgemini.
With offices based in Old Street, Central London, we are a charity with a start-up mindset. We are a highly ambitious and energetic team yet we remain close-knit and friendly, all passionately sharing our belief in Apps for Good’s mission and values.
If you believe in the power of technology and education, then you will be the perfect fit.
Please note we are only looking to fill one role within the Business Development team, but we have some flexibility on level of experience, as well as working hours, to ensure we find the right fit. Therefore, we are advertising for both Fundraising & Partnerships Manager and Senior Fundraising & Partnerships Manager roles. We will consider both full and part-time options for the Fundraising & Partnerships Manager role, but are only able to consider a flexible, part-time arrangement for the Senior Manager role at maximum 4 days / week. We invite you to apply for either role and will assess at application and interview stage which option we feel you are most applicable for, based on experience, as well as your preferred working hours.
We’re looking for a new (Senior) Fundraising & Partnerships Manager to join our team to support, nurture and grow our fantastic network of funders and partners. You will be joining the Business Development team of 2 full time and 1 part time staff members. Your role will be varied covering all areas of fundraising, partnership management, proposal writing and reporting, product development and strategy. You will report directly into the Director of Business Development, Engagement & Communications.
We’re looking for someone who is passionate about social impact and building long-term mutually valuable partnerships. The Business Development team interacts on a daily basis with all areas of Apps for Good on a number of projects as well as often out of the office meeting new prospects and existing partners. We work with a range of organisations from small start-ups to large global companies and foundations and enjoy growing productive and positive relationships with them, evolving new products to align with sector changes and writing proposals and reports to best demonstrate our growth and impact on the ground.
- Account management and building quality relationships with our existing partners, such as LEGO, Spotify, BNY Mellon and others.
- Meet with existing partners and prospects on a regular basis to provide verbal updates on progress and/or pitch for new funding opportunities.
- Write funding proposals for foundations / trusts and corporate prospects, leading negotiations from initial meeting through to contract.
- Write regular updates and detailed reports for existing funding partners.
- Research into developments and changes in the broader education, tech, CSR and sustainability sectors. Maintain a weekly pipeline of active prospects and explore new funding routes or income sources.
- Work with the wider Apps for Good team on the successful implementation of funded projects and products such as the Apps for Good Awards & industry engagement partnerships.
- Support and lead, as appropriate, on developing the ongoing Business Development strategy and new product development.
- Minimum of 3 years’ (Fundraising & Partnership Manager) or 5 years’ (Senior Fundraising & Partnerships Manager) demonstrable experience working in Fundraising / Partnership Management / Business Development or a related area (ideally within the Charity sector).
- Experience of achieving funding targets, writing proposals/reports, delivering on projects and effective relationship building / account management.
- Excellent written and oral communication skills.
- Confident at networking and engaging with stakeholders at all levels.
- Able to deliver high quality pitches to external organisations and senior executives.
- Great interpersonal and teamwork skills, with the ability to work across the team and deliver on shared projects.
- Positive, communicative and proactive approach to work and problem-solving.
- Effective time management skills.
- Great self-starter who can oversee projects from start to finish.
- Enthusiasm for Apps for Good and our mission.
- Experience of presenting/speaking in front of large groups of people.
- Experience of working directly with senior stakeholders.
- Experience of negotiating and closing high value deals (£100,000+)
Gross Salary: £26,000 - £30,000 FTE for the Manager position (depending on experience). £37,000 FTE for the Senior Manager position (maximum 4 days / week; £30,000 pro rata)
Job Type: Permanent; we are considering both part-time and full-time positions for this role.
This is a permanent role based in our office in Old Street, London. We offer flexible working (including ‘Work-from-Home Fridays’), health care insurance and generous holiday allowance, plus you get your birthday off.
Please submit your CV and a covering letter.
Closing Date for Applications: Wednesday 2 October 2019
Face-to-face Interview Dates: First Interview: Wednesday 9 October 2019 / Second Interview: Tuesday 15 and Wednesday 16 October 2019
Start Date: ASAP
The client requests no contact from agencies or media sales.
Glass Door Homeless Charity coordinates London’s largest open-access winter night shelter. This award-winning, independent charity provides shelter and support for those with nowhere else to turn.
We are recruiting an Office and Facilities Manager in a part-time post to join our growing team. You will play an integral role at the heart of the Glass Door office, being the first point of contact for our guests, donors, volunteers and other supporters.
You will be an organised, confident and friendly self-starter, who takes initiative to get things done and is able to juggle competing priorities. No two days will be the same: we are a dynamic office with all-hands-on-deck approach when required.
Working for Glass Door
We’re a rapidly-growing, collaborative team who love making a positive impact. If you believe in our ethos and want to make a difference, we want to hear from you.
Glass Door provides its employees a full induction as well as learning and development opportunities and access to our employee wellbeing programme.
We offer interest-free season ticket loans and a cycle-to-work scheme.
We operate an equal opportunities policy and welcome applicants from all sections of the community. Although Glass Door services normally take place within churches or church-owned properties, please note individuals with connections to a variety of faiths or none work for, volunteer at, and use the services of Glass Door.
Our headquarters are located in the heart of Chelsea, close to both Sloane Square and South Kensington tube stations.
The post holder will be responsible for the following:
Office & Facility Management
- Ensure the office space and facilities are organised, and maintain office efficiency and productivity by planning and implementing office systems and layouts, allocating and managing office and storage space and procuring relevant equipment.
- Ensure that the meeting rooms are clean, tidy and maintained to a good standard and that booking systems are efficiently implemented.
- Ensure provision of an adequate supply of materials and supplies including equipment, stationery and sundries. Where suitable and cost-effective source ‘green’ suppliers and environmentally friendly products, promote recycling and reduction of office waste.
- Organise and review office security and general administrative processes and induct new staff on relevant office processes, including data protection, security and fire safety.
- Ensure key office and facilities services are organised including: cleaning, security, waste removal, light and heat, printing, furniture, postage and carriage services.
- Ensure that facilities meet all legal requirements and government regulations, environmental, health and security standards.
- Implement any internal office reorganisations whilst ensuring minimal disruption to staff.
- Manage all aspects of Reception, ensuring that we deliver high levels of customer service to staff, guests and other visitors, creating a warm and welcoming environment.
- Ensure that Reception is adequately covered through staff and volunteers, and put in place a plan for lunch breaks, holidays and unexpected absence cover. Ensure that ad-hoc cover (eg volunteers) are adequately briefed and trained in Reception duties and priorities.
- Ensure that post and deliveries are appropriately managed and processed.
- Support the Data Manager in making payments, entering and filing of purchase and sales invoices into Sage, and monthly reporting process as required.
- Prepare a timeline for annual report and accounts preparation and audit; ensure delivery on time.
- Manage Glass Door’s PeopleHR database, ensuring that it is kept accurate and up-to-date, including recording absence (sickness, holiday, TOIL) and updating contact details.
- Set up the administrative processes for new employees incl payroll, DBS, references etc.
- Coordinate the timetable for the annual appraisal of staff and to ensure all staff are
- appraised. Organise internal training programmes, staff away days, team building days and other social activities as directed by the COO.
Information & Communication Technology
- Maintain a good working relationship with Glass Door’s ICT support contractors, ensuring that Glass Door’s ICT continues uninterrupted and following the disaster recovery plan in the event of any disruption.
- Working with the ICT support, ensure Glass Door’s ICT equipment is up to date and fit for purpose, and procuring new equipment as required. Arrange training and induction of staff/volunteers in policy and procedures for use of equipment.
- Manage information services and file archiving.
Office Building Management and Maintenance
- Plan, cost and oversee office maintenance, including repairs, redecoration, and PAT testing.
- Maintain a good working relationship with the Landlord, including ensuring up-to-date office licences are in place and that we are being regularly invoiced.
- Maintain a secure office environment, including adequate procedures and systems; briefing staff on their responsibilities to maintain a safe, secure working environment.
- Provide project management advice and support for any office move as required at the end of a lease term, working with others as required.
Insurance and Risk
- Administer all insurance policies and in conjunction with the COO, ensure that they are kept under review so that we have adequate and appropriate cover.
- Provide advice and support around continuity planning so that in the event of a fire or major failure the charity can continue to operate and recover quickly.
Health and Safety
- Health and Safety subject matter expert for the office and wider working environment for all staff (including partner drop-in and night shelter venues).
- Ensure compliance with all relevant legislation. Review, implement and manage the Health and Safety policy and Fire policy. Provide updates and advice to staff as necessary.
- Recruit, arrange training for and support fire marshals and first aiders (internal staff). Maintain the accident/incident book; report incidents within the required time frame; escalate issues accordingly.
- Ensure that DSE Risk Assessment for office-based staff and Risk Assessments for lone working staff are implemented effectively and deal with any issues accordingly.
- Manage the office & facilities budget, ensuring that spend is closely monitored and accurately recorded, within budget, is cost-effective and provides good value for money.
- Attend and participate in SMT meetings, and other ad hoc meetings when necessary.
- Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the COO.
- Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Essential Personal Qualities
- Empathetic attitude towards homeless and vulnerably-housed people.
- Confident approach to, and experience of, dealing with challenging behaviour.
- A confident self-starter who will hit the ground running.
- A team worker with an open, collaborative style and a practical, “can-do” approach.
- Commitment to our values of being welcoming; being open to all, without prejudice; compassionate; believing individuals can turn their lives around; and knowing we can have a bigger impact when we work together.
- Commitment to and understanding of the issues relating to equality of opportunity and the ability to implement change in this area.
- Ability to adhere to and implement Health & Safety, HR and operational policies.
Qualifications and Experience
- Proven organisational and administrative experience
- Experience of managing teams of people, ideally volunteers.
Knowledge, Skills, Abilities
- Inspired by the work of Glass Door and in agreement with its ethos.
- An understanding of GDPR and health and safety legislation.
- Basic understanding of contracts.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Excellent skills in Microsoft Office software (Word, Excel, PowerPoint, Adobe Acrobat Pro, and databases).
- Good interpersonal and verbal communication skills, professional telephone manner.
- Ability to forward plan and schedule workflows.
- Able to relate to and work with people from a range of backgrounds.
- Excellent time management skills; able to work proactively unsupervised and use own initiative.
- Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs.
- Administration or other relevant qualification.
- Administrative experience in the not for profit sector.
- Experience using Sage.
- Driving licence and willingness to drive a van if required.
- Ability to speak other languages.
ABOUT GLASS DOOR
What we do
Glass Door is committed to supporting people to get—and stay—off the street. We do this by coordinating London’s largest emergency winter shelter network and by providing a year-round advice service to help people move beyond homelessness. Since 1999, thousandsof men and women have found safe shelter and the support needed to leave homelessness behind, thanks to partnerships formed with churches and drop-in centres. Our night shelters save lives and our support services help change lives.
How we do it
Our services are open to all. We are one of the few emergency night shelters that has an open access policy, meaning guests do not need a referral from another agency. We believe everyone has inherent dignity and is worthy of a safe place to sleep. We operate on a first-come, first-served basis.
We are an independent charity that receives no funding that would impede our open access policy. It is thanks to the support and partnership of individuals, churches, community groups, businesses and trusts and foundations that we can continue to provide shelter and support to those who need it most.
As a growing charity that coordinates the goodwill, time and resources made available in the community, we have received recognition and awards for our community impact from several organisations, including the Directory of Social Change, the Christian Funder’s Forum, Charity Today Awards 2019 and others.
- In the winter of 2018/2019, a total of 700 individuals found shelter across 29 church shelters in the Glass Door network, an average of 126 each night of the winter.
- In partnership with five drop-in centres, a team of caseworkers work year-round to help get people back into independence. At least 59 guests found work and 204 of our guests moved into housing in 2018-2019. We also support guests after they've been housed, with a Tenancy Support Worker in post.
- Staff and volunteers welcome guests and eat meals together in our church shelters, helping to give a renewed sense of dignity. On average 70% of guests "strongly agree" or "agree" to feeling more optimistic about the future since staying in the Glass Door shelters.
- Behind each statistic are hundreds of individuals we call our guests, each with a unique story. This past winter, at least six of our guests were pregnant while staying with us and four were wheel-chair users. All stayed with us while working with caseworkers to find more suitable long-term solutions. Look online to find out more about how you could be working in partnership with many to make a difference in the lives of the men and women who turn to Glass Door.
The client requests no contact from agencies or media sales.
Help for Heroes supports those with injuries and illnesses attributable to their service in the British Armed Forces. No matter when someone served, we believe that those prepared to put their lives second, deserve a second chance at life. Every course and activity we offer aims to empower them to look beyond illness and injury, regain their purpose, reach their potential and have a positive impact on society.
We have an incredible opportunity for an Individual Giving Manager to join our Fundraising Team. Please see below for more information on what just might be your future role.
Are you passionate about making a difference to people’s lives and looking for a role where you can really make your mark? If you have recent experience working within a Fundraising environment, ideally in an Individual Giving team, and are looking for a new, varied and autonomous role this could be a great next career step!
We’re looking for a positive and determined person, with demonstrative experience of communicating with members of the public/supporters via a range of channels and communications, including direct mail and digital channels, who’s worked on fundraising initiatives including regular giving programmes, appeals and lotteries.
You’ll be a skilled communicator who really enjoys forging relationships with others and will have experience of leading or being part of working groups and project teams. A creative self-starter, you’ll also have the tenacity and skills to see a job through to completion. And you’ll be motivated by targets and KPIs and the challenge of growing the charity’s supporter numbers and income.
The role requires you to also be cost conscious and highly analytical, so you will have experience of database interrogation (including targeting and segmentation) testing strategies, and financial & data analysis.
About the Team
At Help for Heroes, we believe those who serve our country deserve support when they’re wounded. We help them and their families to recover and get on with their lives and we give them physical, psychological, career, financial and welfare support for as long as they need it.
Within the Fundraising team, we are focussed on ensuring we put our supporters at the heart of our work and we a clear three-year growth plan and ambitious targets in order to achieve this.
This Individual Giving Manager role is a solo role which reports into the Head of Supporter Engagement (along with the Legacies & In-Mem team and the Supporter Care team) and sits within the Supporter Fundraising team.
However, you certainly won’t work alone; there is a true collaborative, project-team approach to all of our work which ensures a fast-moving pace and a chance to learn and grow in our roles.
About the Role
As our Individual Giving (IG) Manager, you will lead the charity’s recruitment and retention of individual financial supporters to ensure that ad-hoc and regular donations are received, and that long-term support is encouraged.
You will reinvigorate and grow our existing ad-hoc and regular giving products and programmes (such as seasonal appeals and payroll giving) and will look at trends and insight to identify potential new opportunities.
Through collaborative team working with colleagues, you will create activity plans that ensure this fundraising area is delivered in a timely and cost-conscious manner. And you will represent our supporters at all times, via the stories you share with them and in various working groups, such as the Editorial Group and Digital Comms group.
Responsibilities will include:
- Activity planning – the creation of annual IG plans along with the timings, budgets, tests and channel plans.
- Project delivery – collaborative working with colleagues, agencies and suppliers via timely meetings, briefing documents and project plans.
- Supporter engagement – a focus on providing supporters with targeted, relevant and timely information via the creation of appropriate supporter journeys and other engagement strategies.
- Insight - tracking and analysing the effectiveness and impact of all IG activity and tests and ensuring those learnings form part of the continuous improvements and updates to plans.
If you are interested in the role please see the full Job Description in the attachment and don't hesitate to apply.
The client requests no contact from agencies or media sales.