Business development manager jobs

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.

• Setting the strategic direction for our content and channel activity ensuring it aligns with organisational priorities and audience needs. 

• Driving digital channel performance and optimisation, including paid advertising, to maximise reach, engagement and conversion. 

• Leading innovation across digital channels by identifying and adopting emerging technologies, techniques and industry standard best practice. 

Who we’re looking for  

• A technical and analytical expert with knowledge of successfully developing and measuring digital marketing and channel strategies, that drive reach, engagement and conversion. 

• An outstanding creative with a deep understanding of UX and accessibility principles.

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes.

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting an In Work Employment Support Specialist to join our In Work Service based in Tower Hamlets. This role focuses on supporting people to remain in employment and supporting employers to retain staff who are experiencing mental health challenges.

What you’ll be doing

If you were working with us, you would manage a caseload of clients who are currently in work and have mental health support needs. Your role would focus on helping people remain in their jobs, build confidence at work, and address challenges early before they escalate.

You would work directly with employees to understand their needs, strengths, and workplace challenges. Where appropriate, you would engage with employers to explore reasonable adjustments, communication strategies, and practical solutions that support retention. This requires confidence, professionalism, and a solution-focused approach when working with both individuals and organisations.

In cases where a return to the current role or employer is not possible, you would support clients to explore alternative outcomes. This may include securing alternative employment or working towards a settlement agreement in a supportive and informed way.

You would deliver support using a person-centred and strengths-based approach, while maintaining accurate records and working to agreed outcomes. You would also collaborate with referring teams and other professionals to ensure coordinated, client-led support.

The role is part-time, working 21 hours per week, including one late evening to ensure accessibility for people who cannot meet during working hours. You would be based in Tower Hamlets two days per week, attend meetings with employers across London, and have the option to work from home one days per week.

What you’ll need

Experience of in-work or retention support is not required. However, we are looking for someone who has:

• Experience in employment support or a related role.

• A strong interest in mental health and its impact in the workplace.

• Confidence engaging with employers and discussing sensitive workplace issues.

• Excellent communication and organisation skills, with the ability to manage a caseload effectively.

• A genuine desire to help people stay in work and support employers to retain staff.

We welcome applications from people with lived experience of mental health, either personally or through a close contact. Full training will be provided.

What we offer beyond your salary

• 30 days annual leave plus paid public holidays (FTE)

• Employer pension contribution of 6%

• Flexible hybrid working arrangements

• Wellbeing Hour every fortnight (FTE) for activities that support your wellbeing

• Training and ongoing professional support

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next

Before you apply, please note the following:

• We actively recruit and carefully review all applications. We only progress candidates who provide meaningful answers to the screening questions.

• Due to rapid service expansion, we have onboarded 20 external hires in the last six months.

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.

If you are ready to help us build a service that supports people maintain meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.

Start your application today and take the next step in a rewarding career.

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements

Contract: Permanent

About the role

The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Through collaborating with colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push for impactful policy change in Wales.

With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls for bold action to end homelessness in Wales. The postholder will be passionate about achieving fairness and equity, advocating for others, and achieving social justice through policy change.

About you

· Excellent knowledge of national and local government structures across Wales, with a proven track record for  effectively influencing policy

· Ability to communicate complex policy issues clearly and concisely to a range of audiences

· Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development

· Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners

· Experienced in working in a busy environment, prioritising workloads and working to deadline

· While not essential for the role, the ability to speak Welsh is desirable

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 18th January 2026 23:59

Interview process: Competency-based interview and a written task

Interview date and location: Friday 6th February 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. 

For more information about our work please visit

Registered Charity Numbers: E&W1082947, SC040094 

About SCEC

SCEC was founded over twenty years ago to provide learning enrichment opportunities to primary school children in disadvantaged communities in south London. Together with our partners, several leading independent schools, we currently operate four schemes in math, literacy, science and art. Children learn through fun, engaging group activities like science experiments, storytelling and mathematical treasure hunts, all taught by qualified teachers with added support from student mentors. Through the schemes, children explore their curiosity, build knowledge and develop their confidence as learners.

Your Role

The Scheme Director is a newly created role that will be pivotal in helping SCEC extend its reach. Reporting to the Board of Trustees, you will help SCEC design and implement an expansion programme as well as coordinating the delivery of the existing schemes via our school partners. You will also serve as a trusted partner to the Board in the administration of the charity.

Similar to a COO, this role straddles the operational and the strategic. We are looking for a confident communicator and relationship builder who can work across varied stakeholder groups. You will have project management experience that can be applied to challenges like process design and change management. You should be able to grasp the big picture and have an eye for the details needed to deliver successful outcomes.  This is an exciting opportunity for the right candidate to join SCEC on a transformational journey working with excellent learning partners and established leaders to improve educational outcomes for children.

Key Responsibilities

• Oversee scheme operations including pupil recruitment, enrolment and attendance to ensure the smooth running of schemes and maximum impact
• Promote the charity to prospective partners and donors
• Support the Board in developing, implementing and monitoring an expansion programme
• Monitor and report on scheme performance and impact
• Prepare and manage budgets and disbursement of funds 
• Build and maintain systems and processes to support scheme operations, compliance and monitoring

Key Qualities

• Passionate about making a difference in the lives of children
• Demonstrated success in developing and implementing strategic plans to achieve organisational goals
• Track record of effectively managing programmes and services, including programme development, implementation, and evaluation
• Committed to working collaboratively to build strong relationships with business partners and colleagues and proactively engaging stakeholders when making decisions
• Self-motivated and highly organised, you have a strong sense of initiative and take a hands-on approach to planning and administration

Child Protection

SCEC is committed to safeguarding and promoting the welfare of children. This is the responsibility of the whole organisation (trustees and staff).  An enhanced DBS Disclosure is required for this role.

For more information, please see the attached Job Description below

Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.

This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.

The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.

Key Responsibilities

• Policy and Research Leadership

  • Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
  • Produce policy briefings, reports, consultation responses, and thought leadership pieces.
  • Translate research findings into actionable recommendations for policymakers and practitioners.
  • Ensure projects are inclusive, participatory, and informed by lived experience.
  • Monitor policy developments and contribute to strategic positioning and horizon scanning.

• Stakeholder Engagement

  • Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
  • Represent Belong at external meetings, events, and networks.
  • Support collaborative research and policy initiatives with partners and commissioners.
  • Contribute to dissemination of Belong’s work through events, media, and digital channels.

• Internal Collaboration

  • Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
  • Contribute to organisational learning and cross-team collaboration.
  • Assist with proposal development and funder engagement.
  • Line manage junior staff or associates as required.

About You
We are seeking a strategic and thoughtful leader with:

• Proven experience in leading policy and applied research programmes.
• Experience working in or with government, think tanks, or advocacy organisations.
• Strong analytical and writing skills.
• Knowledge of cohesion, integration, and community development.
• Excellent project management and organisational abilities.
• Familiarity with participatory and inclusive research methods.
• Experience in income generation or bid development.
• Relevant qualification in public policy, social research, or related field.
• Ability to translate complex ideas into accessible messages.
• Politically aware and intellectually curious.
• Strong stakeholder engagement and relationship-building skills.

Personal Qualities

• Passionate about improving cohesion and integration in the UK.
• Strategic and solutions-focused.
• Collaborative and inclusive.
• Practical, reliable, and detail-oriented.
• Committed to personal and professional development.
• Able to thrive in a fast-paced and evolving environment.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave (plus bank holidays)
• Hybrid working
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.

Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.

Job Description

Do you want to join a vibrant and growing charity group, whose mission is to deliver positive change for all those affected by heart rhythm conditions? Would you like to play an important role in supporting the three heart charities who are part of the Group to provide exciting educational learning opportunities that are tailored to our audience needs?

Title: Senior Events Coordinator

Reports to: Associate Director of Business and Operations

Based at: Remotely – however must be willing and able to travel to represent the charities as and when required to meetings and/or events nationally and internationally.

Job Purpose: To organise the planning and execution of healthcare events including marketing and promotion; maintain a high level of accuracy and detail throughout. To represent the Group in a professional manner

The role:
Arrhythmia Alliance Group is recruiting a Senior Events Coordinator on a full-time, permanent, remote basis. Your skills will be essential in strengthening the Group’s profile through event planning, coordination, execution and evaluation.

Essential requirements:

- Experience in organising, marketing and facilitating healthcare and medical related events, liaison with both healthcare professionals and healthcare industries.

- Experience working with vendors and negotiating contracts.

- Must have experience promoting and advertising events across digital and traditional channels to maximise attendance and engagement.

- Excellent organisational and project management skills.

- Ability to manage budgets and financial planning for events.

- Ability to work under pressure and handle last-minute changes.

- Ability to engage with a wide range of stakeholders including healthcare professionals, patients, caregivers, sponsors and exhibitors.

- Creative thinker and problem-solver.

Main responsibilities:

· Plan, coordinate, and execute a range of events.

· Oversee all event logistics, including venue selection, transportation, accommodation, and catering arrangements.

· Agenda and room allocations.

· Liaise effectively with various vendors and service providers.

· Evaluate each event’s success through feedback collection and analysis, making necessary recommendations for improvements.

· Promote the organisation's brand image, values, and initiatives.

· Ensure all events comply with relevant health and safety standards and other regulations.

· Develop and execute marketing and advertising strategies to effectively promote events across social media, email campaigns, and other relevant channels.

· Diary management, arranging meetings, travel, room booking and catering requirements.

· Support in production of presentations and be able to present for the group whilst attending events online or in person.

· Process registration payments as and when needed.

· Attend and represent the charities at physical meetings and events.

· Support the production of recording healthcare professionals, patients, caregivers for educational webinars/events through but not limited to, Microsoft Teams or Zoom.

· Support the delivery of all Arrhythmia Alliance group events, projects, campaigns and initiatives, including but not limited to Heart Rhythm Update meetings, Heart Rhythm Congress (HRC) (our flagship annual congress), European Pacing Summit (EPS), Know Your Pulse, Defibs Save Lives, World Heart Rhythm Week and Global AF Aware Week.

Person specification:

- Educated to a minimum A-Level standard, with further relevant training, experience and professional development in marketing, event planning and execution.

- Excellent verbal and written communication skills essential.

- Advanced knowledge in Microsoft Word and Excel.

- Excellent organisational skills, with the ability to prioritise and manage own workload.

- Can undertake a wide variety of tasks and multi-task with ease.

- Ability to work on own initiative.

- Excellent attention to detail and accuracy.

- Ability to work flexibly, and as part of a team.

- Professional, methodical and thorough approach to work.

- Friendly, professional, respectful, punctual and polite.

- The postholder must hold a valid UK driving licence and passport to meet the travel requirements of the role.

St Peter’s is seeking a talented and motivated professional to take the lead in configuring and administering two key IT systems that underpin our volunteer management and HR/Payroll systems. This pivotal role will ensure our systems deliver maximum benefit—enhancing volunteer and employee experience, driving operational efficiency, and ensuring compliance.

What We’re Looking For

• A proactive problem-solver with strong technical aptitude.
• Someone eager to develop expertise quickly in new systems.
• Excellent communication skills to engage with employees, volunteers, and system champions.
• A collaborative team player who thrives in a project-driven environment.

What we can offer you:

• Salary of up to £35,000 per annum, dependent on experience
• Full time, 37.5 hours per week, Monday – Friday
• Fixed term contract, 12 months

Interview Dates: January 5th, 7th, and 9th

If you would love to work in support of a great cause, then do get in touch to learn more about the role.

We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. 

About the role? 

We have an exciting opportunity for a Team Leader to lead through coaching, support, training and performance management.

You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will be a qualified advocate. 

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in people's lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

Equality and Diversity 
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates: 

Closing date for applications: 12pm Wednesday 7th January, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

We look forward to hearing from you.

Location: York, Potteric Carr or Stirley
Department: Fundraising
Salary: £27,697 - £30,811 per annum
Hours: 35 hours per week
Contract Type: Permanent

Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Corporate Partnerships Officer.

We are looking for an enthusiastic and highly organised Corporate Partnerships Officer to support our South and West regions by growing and stewarding corporate support for Yorkshire Wildlife Trust. This varied and rewarding role leads the administration and development of our Corporate Membership scheme, Wild Work Days, and Corporate Volunteering programmes helping businesses take meaningful action for nature while securing vital fundraised income.

You’ll be the main point of contact for corporate supporters in South and West Yorkshire, providing exceptional supporter care and coordinating a programme of engaging activities, events and communications. From managing Wild Work Days and driving new corporate fundraising initiatives, to developing affinity partnerships, delivering inspiring stewardship and communications, and ensuring accurate data handling and due diligence, you’ll play a key role in strengthening business relationships and maximising income. You’ll collaborate with colleagues across YWT and RSWT, represent the Trust externally, and support the delivery of a programme of events aligned with our Fundraising Plan.

We’re seeking a natural communicator with excellent organisational skills, a keen eye for detail, and experience delivering high-quality supporter or customer care. You’ll be confident coordinating multiple tasks to tight deadlines, producing engaging written communications, and building strong relationships with a range of stakeholders. Knowledge of fundraising, marketing or corporate giving is desirable, alongside strong administrative skills and competency in Microsoft Office and CRM systems. You’ll be motivated by targets, able to work both independently and as part of a team, and comfortable travelling across our sites. A full driving licence and access to your own vehicle are essential.

If you’re passionate about engaging businesses to help protect Yorkshire’s wildlife and wild places, we’d love to hear from you.

How to apply:

Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please ensure you describe your relevant knowledge, skills and experience aligned to the Person Specification within the Job Description. Please be aware that if you only submit a CV, your application may not be considered.

Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: 11 January 2026 at 12am
Interview date: Friday 23 January 2026

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-225 682

Chief Executive Officer – The Abbey Centre
Location: The Abbey Centre, Westminster, London (site-based role, flexible working available)
Salary: £90,000 – £95,000 per annum
Contract: Permanent (Full-time, 37.5 hours/week; regular evening attendance for events as required)

Could you lead a much-loved community hub through its next chapter of stability, growth and civic impact?

About The Abbey Centre

Our charity has served the community of south Westminster since 1948 and has occupied The Abbey Centre building, a converted Victorian public bath house a stone’s throw from Westminster Abbey, since 1991. We are a site-based community hub and social enterprise, combining community services, training and outreach with venue hire, an on-site café and catering to generate income that supports our charitable work.

We work across employability, health and wellbeing, volunteering and practical support for vulnerable residents; the Centre welcomes people of all ages and backgrounds, and sees over 1,000 visits each week. Our strong partnerships with Westminster City Council, statutory bodies and corporate donors underpin commissioned activity and solidify our position as a trusted local delivery partner.

This is an opportunity for a visionary but hands-on leader to preserve the Centre’s warm, inclusive culture and outstanding reputation while further professionalising systems, developing our income, and shaping a multi-year strategy that secures the building and grows impact.

As our next Chief Executive Officer, you will:

• Strategy & Impact: lead a collaborative listening phase and then develop and deliver a 3–5 year strategy and rolling business plan that defines the Centre’s core offer and impact targets.

• Governance & Finance: own the annual budget and medium-term financial modelling, deliver full-cost recovery across activity lines and present timely, accurate management information to trustees.

• Operational Leadership: ensure continuity of community services, venue trading and café operations and strengthen operational systems including safeguarding, H&S and business continuity.

• Income Generation: drive commercial performance of venue hire, events and catering, professionalise fundraising (major donors, legacies, corporate partnerships) and lead bids for multi-year statutory contracts.

• Community & Partnerships: sustain and deepen strategic relationships with Westminster City Council, commissioners, local partners and corporate supporters to secure commissioned work and philanthropic income.

• Estate Stewardship: manage day-to-day stewardship of the Centre’s significant ageing building, overseeing maintenance, lease/compliance obligations and contractor relationships.

• People & Culture: build a cohesive senior team, embed clear role accountabilities, performance management and development, and protect the Centre’s welcoming culture while managing change.

• Brand & Profile: act as a visible ambassador locally and with funders to raise the Centre’s profile and champion its social value.

Who you are:

• A seasoned senior leader with proven experience in a small/medium charity, community organisation or social enterprise that combines front-line delivery with significant premises/estate responsibility.

• Demonstrable track record of leading strategic development and delivering organisational growth while balancing hands-on operational leadership.

• Strong commercial and earned-income expertise, with experience of running successful commercial – ideally site-based - operations.

• Confident in winning and managing statutory contracts and multi-year grant programmes; credible with local authorities, commissioners and corporate partners.

• Financially literate with direct budget and cash-flow accountability and experience of full-cost recovery modelling.

• A collaborative, visible and warm ambassador who builds trust quickly, communicates clearly and can present concise management information to trustees.

Why The Abbey Centre?

• A powerful mission: deliver practical services, companionship and opportunity for south Westminster residents in a civic, high-impact setting.

• A prominent, historic central Westminster location and a cherished community building offering scope for strategic estate planning and growth.

• A warm, loyal staff team and an engaged board navigating a positive leadership transition.

• A social enterprise model where successful trading directly funds frontline services and creates a platform for entrepreneurial leadership.

• The opportunity to shape a multi-year strategy that secures the long-term future of the charity and grows its impact in the community.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 12th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Context

CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centred on empowering individuals, providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.

Purpose

The National Leader Wales role is a pioneering leadership role. We expect the role to make contacts across the Christian community in Wales, linking local congregations, denominations and movements with the mission of CAP. Our aim is to significantly increase the number of churches that we partner with so that more Welsh people are helped with their journey out of poverty and are introduced to the person of Jesus. The Church is the focus of CAP's vision and, as such, we place great importance on how we interact with, equip and support them.  This role will help ensure that we fulfil our vision to see Transformed Lives, Thriving Churches and an end to UK poverty. An understanding of the church context of Wales, and a dynamic ability to build relationships that lead to partnerships that help outwork our vision is vital. In time, we also expect the role to develop relationships with Government, statutory bodies and the third sector, and to develop partnership opportunities there as they arise. We are looking for a proactive, resilient, innovative leader to grasp this challenge.

The National Leader Wales role also exists to serve our partner churches through excellent support of our existing church partners. They will work with the Head of Devolved Nations to create a Welsh National Plan (in the context of CAP's overall aims and objectives) and lead on the national strategy to deliver that plan. They will ensure a strong sense of national identity and unity, with strong relationships between CAP's Devolved Nations Hub Team and local centres throughout Wales. 

Collaborative working across the organisation will be key to ensuring a consistent approach to how we serve The Church and our clients through excellent products and services. Working across CAP will also be essential to ensure that other directorates are engaging with partner churches in a way that inspires and equips them. 

Reports to: Head of Devolved Nations

Passion

As National Leader Wales you'd lead our work in Wales with passion and skill, inspiring and equipping our local CAP workers and church leaders to bring CAP's vision to life within their communities. We'll strive for excellence together, always with compassion, relational warmth, and professional integrity. You'll be a vital listener, truly understanding the needs of our church partners and clients in your nation, and representing their voices internally. Simultaneously, you'll uphold CAP's policies with gravitas and clarity, ensuring our partners are supported in delivering essential services like debt advice and safeguarding.

This role will also hold the responsibility of representing CAP with credibility and influence to national industry and government stakeholders and denominational leaders, fostering valuable partnerships. This is a key area of responsibility as strengthening our relationships with the wider faith community, statutory and voluntary sector is vital to growing our work in Wales.

Responsibilities

• The National Leader is responsible for creating a national development plan and collaborating with the Head of Devolved Nations to ensure plans are aligned with CAP's mission, built into wider CAP strategy and facilitating the delivery of impactful community services.
• The National Leader will engage with local congregations, denominations and Christian movements in Wales to link them with the mission of CAP.
• The National Leader will seek opportunities and partners to achieve a  net growth of our church partnerships of debt centres and coaching services  by 3 each year so that the Welsh network reaches a sustainable size.
• The National Leader will develop relationships and seek partnership opportunities with Government, Statutory bodies and the third sector.
• The National Leader is responsible for the management and development of existing church partnerships within Wales, supporting the existing network of 10 CAP centres/services. 
• Lead the CAP team across Wales, inspiring and equipping CAP Local Workers and church leaders to bring CAP's vision to life within their communities, and linking them with our support hub teams, to deliver against CAP's goal 'To inspire and equip the UK Church to help people out of poverty and become followers of Jesus'.

Partnership & Representation

• Work with the Head of Devolved Nations to be the key CAP representative within Wales, engaging with churches, denominational leaders and movements, fostering valuable partnerships. 
• Working with our Mission and Movement teams to engage with the wider Welsh network of churches, denominations and movements.
• Attend and speak at some of the centre launch talks and other appropriate opportunities to promote CAP within the nation.
• Work closely with the Partnership Development team to agree a national strategy for opening new centres/services, and to actively seek opportunities for the openings of new services, and to identify organic growth from existing partner churches.
• To seek a net growth of 3 services and centres annually.
• To engage with and to represent CAP on national bodies or to government departments in Wales (e.g. the Senedd).
• To be proactive in building strategic partnerships with Government, statutory and third sector bodies.
• Lead/ support relationships with organisations located within Wales (e.g. utility providers, council officials etc).
• In partnership with Mission and Movement and in line with our referrals strategy; build relationships and promote the work of CAP with referral agencies at a national level to increase the number of people seeking CAP's help
• Support and/or be the key spokesperson for CAP in regional/national media.

Leadership of services and Local CAP Workers

• Actively participate in cultivating and inspiring a thriving CAP culture across the Welsh network, empowering CAP Local teams through clear and compelling communication.
• Champion CAP's mission of evangelism and discipleship, ensuring its centrality in all CAP activities. Work with the Head of Mission, Evangelism & Discipleship and Head of Devolved Nations to develop the overall MED strategy for Wales.
• To provide excellent management of existing services within Wales; identifying areas to improve, creating and driving forward a strategy for excellence, supporting their centres with compassion, care and excellence.
• Maintain strong Church Partner relationships, ensuring contributions support our work and expand our reach.
• To own the delivery of strategies for the funding, recruitment, training, and ongoing development of future Welsh based CAP staff, fostering excellence and empowerment.
• To ensure consistent application of best practices and quality standards across local CAP workers in national services.
• To celebrate achievements and highlight success both within the nation and sharing with the wider CAP family.
• Leading our Welsh network to engage with all opportunities to connect into the central CAP organisation (e.g. events, attending conferences, supporting projects, PR and referral opportunities).
• To lead or assist on key CAP events in Wales, including, but not limited to, United conferences, national selection days and national team days, frontline revive days and hub/cluster events.

Quality & Compliance

• Ensure regulatory compliance for Debt Centres is adhered to and the quality of service delivered is maintained at a compliant level, in conjunction with the central compliance team.
• Ensure local CAP workers complete all annual regulatory compliance, including safeguarding declarations, audits, and any other legal or statutory requirements.
• Work alongside the Training teams to support the training of all new CAP service workers, including delivering training sessions for Equip training, webinars, and other required training annually.

Fundraising

• Collaborate with Mission and Movement and Head of Devolved nations to support national relationships with major donors to CAP.
• Play a central role in wider national funding opportunities linked to Service Performance and Delivery. 
• Support the Mission and Movement department in delivering impactful supporter engagement initiatives, such as donor dinners, while fostering a culture of proactive fundraising engagement to support both church and costs central to CAP. 
• Support with the seeking out of new localised funding opportunities to support the churches within the nation.

Collaborative working across CAP

• Build and nurture collaborative, respectful, and strong relationships with colleagues across all departments through internal networking.
• Empower teams to address challenges directly, fostering a culture of ownership.

Skills required

• A proven leader who can inspire, influence and deliver results
• A proven networker and influencer
• A driven leader with a desire for excellence
• A proven ability to collaborate with others and work effectively in a matrix organisation
• A strategic thinker
• Able to prioritise time, tasks and attention effectively
• A confident communicator who promotes CAP¿s culture and values at all times
• Ability to challenge poor performance
• Ability to understand/sympathise with a variety of Christian denominations and streams within the UK
• Respectful, personable and friendly with good people skills
• Excellent communication at all levels - able to cascade key information to line reports and teams
• Ability to develop strengths, skills and motivation in others to maximise performance

Experience:

Essential

• Minimum 3 years experience in a similar leadership role, managing teams to meet objectives, with a focus on service delivery
• Evidence and outworking of a deep love and passion for the church, and for tackling poverty and proclaiming Jesus
• Experience of leading a diverse team to meet key objectives or targets
• Proven ability to work on own initiative and lead diverse teams, including geographically dispersed ones
• Experience in collaborative and partnership working, both internally and externally, including church and industry stakeholders.
• Experience in training and developing effective individuals and teams, including managers
• Experience of having to meet deadlines or targets
• Experience of establishing a localised strategy

Desirable

• Experience of delivering and arranging training sessions
• Public speaking experience
• Experience of managing a remote/dispersed team
• Experience of of debt industry and knowledge of debt advice in UK
• Experience in at least one specialised area that impacts the role (e.g. complex clients, non-employee management, communications, process improvement, project management, fundraising, external relations)

Other:

The National Leader Wales will be expected to travel across Wales and to the wider UK to attend regular training, conferences and meetings.

Christian commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty¿s Statement of Faith and Core Values.
• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP's Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 
• Identifying children and adults where there may be safeguarding concerns.
• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Other Responsibilities Include:

• Being willing to pray with staff and fully engaged with our Christ-centred  culture.
• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
• Attending annual CAP staff conferences.
• Completing all compulsory CAP training within given timescales.
• This role falls within the scope of the FCA's conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Culture:

• Clearly live out and embrace the cultural values of CAP.
• Clearly demonstrate a heart and passion for the charity.
• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.

Measurable outputs:

Overall performance of the services within region to deliver all relevant KPIs, particularly:

• Completion of health audits across Wales.
• Agent sign-off targets achieved within Wales.
• Achieve agreed target numbers of people helped across services within Wales supported by role (e.g., annually increased households reached and individuals debt-free).
• Achieve target service retention levels across all services in Wales.
• Agreed partnership contributions received within a tolerance of 5%.
• Frontline participation in 'Moments' recording to target 80%.
• 75% conference attendance for relevant regional staff/partners.
• Staff and pulse survey engagement scores for their team to exceed 60%, with scores within agreed tolerances.
• Annual national plan to be in place and targets achieved in each year. 
• All direct reports achieve agreed performance targets annually.
• National CAP staff training completion rates >90%.
• Retention rate of nationally based CAP staff >80%.
• Clear evidence of a thriving CAP culture across the Wales Network.
• Net annual growth of the Welsh network by 3 services annually.
• Evidence of strong relationships cultivated with church partners, government, and industry stakeholders within the nation.
• Measurable increase in strategic partnerships built with external organisations (e.g., utility providers, local government).
• Measurable contribution to fundraising efforts and supporter engagement initiatives within their nation (e.g., number of donor dinners facilitated, funds raised).
• Successful alignment with referrals strategy, resulting in increased numbers of people seeking help from CAP.

Educational requirements

• A level education as a minimum.

Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.

Our partner, a respected and established international charity supporting programmes across Africa; seeks a qualified and experienced senior finance professional to provide strategic financial leadership, maintain robust systems, controls, and donor compliance across the organisation. The Director of Finance is responsible for organisational financial strategy, budgeting, reporting, external audits, risk management, and supporting programme delivery through high-quality financial oversight.This hands-on role requires the Director of Finance to execute daily tasks as well as overseeing, and mentoring, others within the team to undertake what is required.

Key responsibilities 

Strategic Leadership & Financial Planning 

• Lead the organisation’s financial strategy ensuring sustainability and alignment with mission and organisational priorities. 

• Advise the CEO and Board on financial performance, risk, and scenario planning. 

• Develop long-term financial models and cashflow forecasts. 

• Provide financial insight to strategic decisions, business cases, growth opportunities, and operational planning. 

Financial Management & Control 

• Oversee and execute specific tasks relating to financial operations including accounting, treasury, cash management, payroll, and banking. 

• Ensure monthly, quarterly, and annual financial closes are accurate and timely. 

• Maintain and strengthen internal financial controls across central team and country/project operations. 

• Implement efficient systems and processes to support a lean but compliant financial environment. 

Budgeting & Organisational Performance 

• Lead the annual budgeting process 

• Monitor budget performance, variances, and financial KPIs, providing clear analysis for senior leadership. 

Donor Finance & Grant Compliance 

• Oversee donor grant finance, ensuring compliance with institutional donor restrictions and requirements. 

Audit & Assurance 

• Lead the annual organisational audit: prepare schedules, financial statements, and required disclosures. 

• Ensure compliance with charity accounting standards (SORP) 

• Oversee financial donor audits, ensuring timely, accurate responses and evidence. 

Risk Management 

• Contribute to the organisational risk register by recording and presenting on financial risks to the Board and Finance and Audit Committee. 

• Implement financial due diligence for donors, suppliers, and country operations as required to meet organisation and donor policies. 

Oversight of International Operations 

• Ensure strong financial management of new country programmes creating and reviewing and renewing policies as required. 

• Support the development or review of financial systems, capacity, and reporting in relation to new country expansion work. 

• Oversee financial arrangements for countries where the INGO has no legal entity, including fiscal hosts, secondee payments, and contract structures. 

Leadership, Management & Culture 

• Lead, mentor, and develop the finance team to achieve operational excellence. 

Person Specification 

• Worked as a Finance Director or as a Head of Finance (with autonomy of decision making and board reporting duties) 

• Strong understanding of charity accounting standards and regulatory requirements. 

• Senior-level finance experience in an INGO, charity, or multi-country organisation (preferably with operations in the Global South) 

• Fully qualified accountant (ACCA, CIMA, ACA, CPA or equivalent). 

• Demonstrable experience with institutional donor compliance. 

• Experience leading annual audits and preparing financial statements. 

• Strong leadership and team management skills, including developing staff. 

• Strong budgeting, forecasting, and financial analysis skills. 

• Experience managing multi-currency environments and international financial operations. 

• Ability to communicate financial information clearly to non-finance staff, senior leaders, and Boards. 

Migrants Organise is seeking an experienced and values-driven Co-Director to join our leadership team and work closely with our CEO and the Senior Leadership Team (SLT) to strengthen Migrants Organise’s organisational infrastructure, support growth and sustainability.

This is a pivotal leadership role that combines strategic vision, grassroots solidarity movement building with hands-on management. The Co-Director will contribute to key aspects of organisational development, including strategic leadership, fundraising and financial management, staff management and development, governance, and capacity building of our grassroots membership to ensure that our mission and movement values are reflected in our internal systems, culture and external impact.