Business development manager jobs

People Services Manager

We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.

Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026

About the Role

This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.

Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.

Key responsibilities include:

• Leading and motivating the People Services team to deliver a high quality advisory and partnering service
• Developing and delivering the People Plan in line with organisational priorities
• Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
• Ensuring managers receive clear, compliant and practical HR advice across all areas
• Promoting a healthy working environment and wellbeing initiatives
• Supporting delivery of the Reward and Recognition strategy
• Overseeing induction and engagement activities
• Leading on Learning and Development needs analysis and delivery
• Managing HR data, reporting and workforce insights for senior leadership and governance
• Leading policy development and review
• Providing HR expertise and project management input on organisational projects
• Acting as People Lead for governance reporting and workforce assurance

About You

You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.

Essential experience and skills include:

• Experience leading a People or HR function across multiple sites
• CIPD Level 7 or equivalent expertise
• Strong HR business partnering skills across the full People agenda
• Experience implementing or optimising HR systems and self service
• Up to date knowledge of employment law and risk management
• Experience managing change and supporting organisational development
• Strong communication and relationship building skills
• Successful leadership of HR teams
• Budget management experience
• Ability to manage multiple priorities and work to deadlines

About the Organisation

You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.

Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.

We kindly request that recruitment agencies do not reach out regarding this role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Development Officer Vacancy

We are seeking an enthusiastic and proactive fundraiser to develop and maintain strong relationships with donors and partners, while providing high-level administrative and communications support to the department. The post-holder will play a key role in contributing to securing funding for all aspects of the School’s work.

This is a full-time, year-round position, reporting to the Head of Development & Communications (however, if part-time hours would better suit you, we will consider applicants who can commit to working a minimum of three days a week).

In this newly established role, the post-holder will:

• Support the generation of the School’s philanthropic revenue from both existing and new sources, with a focus on Trusts and Foundations and smaller gifts (<£500), primarily for:

  • Student scholarships and bursaries
  • Capital projects
  • Academic and creative initiatives

• Work with the Head of Development & Communications to manage a portfolio of Trusts and Foundations, helping to retain existing support through:

  • Timely and effective donor communications
  • Meetings, reporting, and stewardship

• Take responsibility for the day-to-day management of the ‘Friends of Rambert School’ scheme, including:

  • Maintaining a database of renewals
  • Coordinating engagement opportunities

• Use research and communication skills to:

  • Identify new fundraising prospects in the UK and abroad
  • Assist in preparing compelling proposals and applications to secure support for the School and its students

About the Role
Job Title: Funding and Income Generation Manager
Hours: 30 Hours a week
Salary: Organisational Band D (£31,060 - £33,803 FTE)
This is an exciting opportunity to join the organisation in a newly created role at a time when
we’re looking to redesign our fund-raising activities through a mixture of activities and
events, sourcing new and nurturing current corporate partnerships and developing
commercial initiatives by making the most of our current assets.

Reporting directly to the CEO, you will work in partnership with the current Grant Funding
Manager (who is primarily responsible for major grant applications), whilst you will have
responsibility for pursuing a wide range of other income generation opportunities.
This role is perfect for someone with a strong track record in charity income generation who
thrives on working as part of a team yet can also work independently. You will need to be
highly motivated, well organised and have good time management skills, used to working to
targets and comfortable in providing updates and reports to the senior management team.

Based at the Factory in Porth, you’ll need to have your own transport as travel between the
various hubs will be necessary, as well as the occasional visits to potential funders and key
stakeholders.
The role requires a DBS check and the right to work in the UK
 

Main Duties
 To help raise awareness of Valleys Kids and the work we do.
 To identify new sources of income and build on current income streams to support
the work of the charity.
 To provide support to the various business unit managers in their own fundraising
activities.

 To engage with the public, local community groups and businesses to develop
additional sources of income.
 To organise and manage community and corporate fundraising events.
 To attend community and corporate networking events where necessary.
 To actively participate in the development and implementation of the fundraising strategy
and budget.
 To provide regular reports to the directors as and when required and work toward
monthly targets.
 To work collaboratively with the organisation’s directors and the current freelance Grant
Funding Manager

Desired Skills and Experience
 Experience in fundraising, income generation or business development
 Excellent communication, negotiation and relationship building
 Strong time management and organisational skills
 Budget management and reporting experience
 Competency in working with general IT software (e.g. Word, Excel)
 Knowledge of the local voluntary sector

Additional benefits for our employees:
 An Employee Assistance Programme
 Death in Service Benefit
 25 days Holiday a year plus bank holidays (Pro Rata)
 Opportunities for hybrid working
 Reimbursement of essential travel expenses at agrees rates
 Employer contributed pension scheme
 Training and development opportunities
 

My client, a well known charity, is looking to recruit a permanent business partner to join the team. Based from home, with some travel throughout the year, the role will be to deliver financial data, analysis and support to managers across the business whilst developing and delivering good quality budgeting and forecasting tools which will help provide specialist financial advice for informed decision-making.

Day to day your role will include:

• To be part of all financial planning and business planning cycle activities, to include the annual budget, Medium Term Business Strategy and quarterly rolling forecasts.
• Deliver high-quality financial information on a regular and adhoc basis which may include daily, weekly, monthly cycles
• Transform data into relevant information; identify trends, and deep-dive into variances.
• Consult closely with stakeholder to understand current and future business needs and ensure the necessary resources and plans are in place.
• Interpret and interrogate the financial data in order to identify key areas of the business for development and performance review.
• Ensure statistical returns are completed as required by law and results analysed for benchmarking against the sector and key competitors (to include charity sector external reporting)

To be considered for the role you will need to be a fully qualified (CCAB) finance professional with previous experience in business partnering as well as in the charity or another regulated sector.

This is a home based role but some travel will be required throughout the year. The salary range is £52,265 to £72,927.

The Retail Manager with e-commerce will have responsibility for the five Danaher Charity

Shops providing strong leadership for shop managers to drive and enhance the

profitability and attraction of the shops, ensure standards and administrative procedures

are streamlined and stock levels are properly controlled with supplies also made available

for online sale. Building an online, e-commerce, function is a key priority for this role.

A high level of organisation and communication is required in this role and a hands-on

approach to ensure success at this small charity. Main responsibilities of the e-commerce

manager’s post will include:

•  producing income for Danaher through sales via online platforms such as Vinted and eBay and through charity shops.

• Building good relationships with local business and doners to ensure a continuing supply of stock for resale.

• line management of the five charity shop managers and the Danaher drivers to provide to manage the logistics of stock and supplies, support volunteer recruitment

• Taking part in events to create opportunities for sales and promotion of Danaher animal home.

• Alongside other senior key staff members, provide Senior leadership out of hours at weekends on a rota basis as an emergency contact should staff require it.

We're looking for a organised, proactive and resilient Referral and Operational Development Manager to join our Complex Specialist Services.

£44,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Referral and Operational Development Manager will play a pivotal role in supporting the Managing Director with new business development, coordinating and managing referrals, assessments, tenancies and transitions for our customers with learning disabilities and autism.

The working pattern for this role is:Monday - Friday 9am-5pm

What you'll do:
Referral & Assessment Coordination
* Monitor and respond to referrals from external sources and direct contacts.
* Maintain a current tracking system for referral clarity and produce regular reports.
* Analyse referral data to identify local commissioning needs and growth opportunities.
* Work with managers on person-centered assessments covering care needs, environmental suitability, risk management, and transition planning.
* Complete and submit needs assessments with costings and support package requirements.
* Coordinate the assessment process and internal referral meetings.
* Develop a responsive referral and assessment pathway aligned with best practice.
* Act as the first point of contact for stakeholders ensuring timely and responsive communication.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Strong understanding of the learning disability and autism sector, including CQC regulations.
* Proven ability to build professional relationships with stakeholders.
* Strong understanding of sector
* Ability to manage staff effectively

What you'll bring:
Essential:
* Experience in assessments, referrals, and placement coordination within supported living or health and social care settings.
* Knowledge of brokerage, purchasing systems, and commissioning portals.
* Ability to write reports for the senior management team
* Understanding of residential and supported living service models.
* Familiarity with funding processes and financial negotiations.
* Experience of working with costing models for placement pricing
* Experience of managing staff and services in social care or health

Desirable:
* Knowledge of how local authorities, councils and ICBs commission and agree services.
* Experience with Positive Behaviour Support (PBS) and trauma-informed practice.
* Understanding of complex needs, forensic histories, and dual diagnoses.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Civitas Charity Recruitment are delighted to be working with a UK Islamic social welfare charity that is strengthening community support through a more structured and locally focused model. As Head of Business Development, you will play a central part in shaping this shift. Working closely with senior leaders, you will design and secure non-Zakat investment that funds the systems, people and infrastructure required to sustain a strong national ecosystem of support.Hybrid in London with 2-4 in person meetings a month in London.

The role

You will lead the organisation’s strategy for non-charitable grant income generation, translating strategic intentions into clear and investable opportunities across areas such as personnel, community hubs, research and technology. The role requires developing and maintaining a strong pipeline of partners, including corporates, high-net-worth individuals, philanthropic supporters and aligned organisations. You will create persuasive investment propositions, narrative briefs and partnership materials that demonstrate the organisation’s impact and long-term vision. Externally, you will represent the charity with clarity and credibility, delivering compelling presentations and building trusted relationships that inspire long-term commitment.

You will work collaboratively across teams, aligning messaging, impact reporting and compliance requirements to ensure that all partnership opportunities reflect both organisational values and community need. The role also requires adherence to safeguarding, regulatory and ethical standards, and a commitment to acting as a steward of the organisation’s mission and approach.

The candidate

Ideal candidates will bring substantial experience in business development, partnership creation or income generation, ideally within a mission-driven or socially focused setting. You will be confident engaging senior decision-makers, able to communicate purpose and vision with ease, and experienced in designing offerings that align financial support with long-term impact. Strong commercial awareness, analytical capability, and an ability to work strategically while delivering at pace are essential. An understanding of, or genuine interest in, the UK Muslim community and Islamic social welfare will strengthen your ability to shape propositions and build meaningful relationships. The role calls for someone proactive, values-driven, collaborative and able to uphold high professional standards.

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If the role sounds of interest and you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information.

Senior Finance Business Partner: £90,000 - £92,000 | Birmingham | Hybrid

For Europe's largest infrastructure project, we are recruiting a Senior Finance Business Partner to drive accountability and focus on cost control for the Corporate Services Directorate. This is a key role measuring and reporting on financial performance and promoting effective decision-making of direct and indirect costs. Reporting to the Head of Finance Business Partnering and providing oversight, control and direction to a team of up to 4 Finance Business Partners, this role is key in ensuring the financial targets and value for money are met.

Main Duties:

• Manage, and develop the Finance Business Partner team to embed and drive a cost control and productivity focused culture across the directorate
• Lead the business case development process - reviewing and challenging funding requests to ensure they represent value for money
• Support business performance management, enabling senior executives to effectively manage their budgets
• Manage a diverse range of stakeholder groups with competing priorities and deliver tactical productivity initiatives across business areas
• Interpret and provide insightful analysis from management reports to enable effective decision-making processes across the senior management team
• Oversee the month-end financial close, preparing accounts, completing monthly analysis, variance analysis and assurance of reporting packs
• Support the business through annual business planning and budgeting. Provide quarterly re-forecasts working with non-finance executives
• Submit cash flows for business areas to supporting funding requirements
• Identify and implement process improvements, and drive the adoption of consistent reporting and financial processes across the finance business partnering, commercial and programme teams
• Provide first-class business partnering support to the business, reviewing and challenging forecasts and variances

Person Specification:

• Qualified accountant with strong experience of leading and managing finance business partnering teams
• Experience leading annual business planning and budget setting processes in complex, matrix managed organisations - ideally infrastructure programmes.
• Strong skills in business partnering key executive level stakeholder groups including planning, procurement, contract management and HR teams.
• Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Kingston Bereavement Support

Service Manager

Kingston upon Thames (On-site)

£45,000 - £49,000 (DOE) pro rata

Part-time 0.4 or 0.6 per week depending on experience and availability.

Permanent via Website

About The Role

Kingston Bereavement Support (KBS) is the only bereavement service in Kingston Upon Thames. We are a registered provider to local GPs and an organisational member of the Childhood Bereavement Network. We are organisational members of British Association for Counselling and Psychotherapy, and we work in accordance with their Ethical Framework.

The Service Manager will provide strategic leadership in the development and delivery of a  high-quality service for our clients. This role will drive continuous learning, service improvements, and strong partnership engagement to ensure that KBS provides the best support possible. We are looking for a committed and passionate person who can work as part of a small team to provide a professional, effective, and quality service, ensuring that equal opportunities are available for everyone.

The ideal candidate will have:

• Experience of managing experienced staff including personal development and objective setting.
• Experience of managing, monitoring and evaluating service or organisation provision.
• Practical experience of operational functions, ideally including IT, finance and marketing.
• A track record of fundraising through grants and other channels.
• Excellent leadership skills demonstrated in organisations experiencing major change.

Recruitment Process

Safeguarding the children, young people and adults we support is our top priority. We are committed to recruiting candidates who share this commitment to safeguarding, and we therefore apply robust recruitment and selection procedures to ensure all candidates are appropriate for the roles they apply for and are appropriately screened prior to appointment including DBS checks and social media background checks.

Please read the Job Description and Person Specification documents and complete the application form.

If you have any questions about the role or process, please get in touch. 

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.

No agencies please.

Closing date for applications: Midday Tuesday 6th January 2026

Interviews:   Likely to be online week beginning 19th January 2026

Our Benefits

We are a small and dedicated team.

• Annual Leave of 25 days and eight Bank Holidays (pro rata according to contracted hours).
• Access to learning and development to enable you to progress your career.
• An attractive pension scheme.

Finance Manager

We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.

Position: Finance Manager

Salary: £56,375 per year

Location: London office attendance 1-2 days per week with hybrid working

Hours: Full time, 35 hours per week

Contract: Permanent

Closing date: 31st December 2025

Interviews: W/C 5th January

Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the Role

As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.

Key responsibilities include:

• Managing and developing the finance team
• Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
• Maintaining accurate ledgers and control account reconciliations
• Supporting monthly and year end financial statements in line with SORP and FRS 102
• Ensuring timely and accurate month end journals and management accounting
• Supporting budgeting and forecasting processes
• Preparing annual service charge budgets with budget holders
• Producing audit schedules and working papers
• Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
• Managing balance sheet reconciliations, accruals and prepayments
• Providing financial data for grant claims, loan covenant monitoring and other funder requirements

About You

You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.

Essential experience and skills:

• Technical accounting expertise and experience preparing or supporting statutory accounts
• Previous team management within a finance setting
• Strong understanding of compliance and regulatory standards
• High level of accuracy and attention to detail
• Ability to work proactively and support wider organisational needs
• Experience in the charity or not for profit sector is highly desirable

About the Organisation

The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.

Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At the Community Fund we are committed to making a bigger difference in the years ahead.  That’s why being 'impact-focussed’ is one of our core values.  We want to transform how we use insight in our organisation so that we can: identify the communities that most need our funding, demonstrate the difference we make and take an equity-based approach.  Our 2030 strategy ‘It starts with community’ sets stretching goals and puts impact at the heart of what we do. 

We’re recruiting for a Process Improvement Lead in our Evidence and Impact team.

In this role you will help make sure that the Evidence and Impact team is working effectively so that we deliver a brilliant service for community organisations, colleagues and external partners.

You will proactively identify improvement opportunities within our UK-wide team.  Putting the voice of the users at the forefront of your work, you will help our team fully understand the needs of customers. You will coach and challenge us to continuously improve by assembling multi-discipline groups to undertake root cause analysis, gather user experience and design new processes. The processes you build will support stronger cross-team working, reduce duplication and deliver time savings and efficiencies for colleagues at all levels.  They will also help us make better use of established and new technologies to improve how we work. 

As an active member of the Evidence and Impact leadership, you will help build a continuous improvement culture across our whole team.  Mentoring and supporting others will be a critical part of the role, as you support colleagues to grow their own skills and build experience in continuous improvement.  

We’re looking for someone whose enthusiasm and energy can help our team reach new heights. You will bring extensive experience of delivering meaningful long term changes through continuous improvement projects.  You will be able to pair this with a solid understanding of methods such as six sigma, kata or vanguard and excel at applying them to a service context. 

Finally, you’ll be comfortable working across a complex organisational landscape, ideally with experience of delivering in a UK context, and you will relish taking on process challenges that span multiple departments.  You will bring the skills and experience to translate our overall strategy into efficient processes that deliver real benefits for communities and our own team members.

Interview details:

• Date: 26th and 27th January 2026
• Format: Virtual
• Location: UK Wide

Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: Tuesday 6thJanuary 2026,  11:00 – 11:45am. To register or ask any questions please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential

• Strong knowledge of business improvement methodologies such as lean six sigma, Kata or systems thinking/analysis.
• Experience of coaching and supporting colleagues at all levels of seniority to help develop a continuous improvement culture.
• Demonstrable experience of leading service or enabling functions to improve their processes, with measurable results.
• Excellent facilitation skills and the ability to lead multi-disciplinary teams to break down problems and understand root causes from the user/customer perspective.
• Strong knowledge of project management principles and the interaction between PMO requirements and continuous improvement.
• Ability to communicate effectively across all levels of the business.
• Ability to understand and breakdown complex issues and communicate to a variety of stakeholders.

Desirable

• A willingness to understand the external functional standards for the work of the Evidence and Impact team.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Family Treatment Service (TFTS) is a respected, CQC-registered, not-for-profit mental health clinic based in Wimbledon Village. We provide compassionate, evidence-based care for individuals, couples, and families, with specialist services, and a growing multidisciplinary team.

As we enter an exciting new phase of growth, we are seeking a Managing Director to take over day-to-day leadership from our founding team. This is a rare opportunity to guide a well-established and values-driven service through transition—maintaining our clinical integrity while strengthening operational systems and ensuring long-term sustainability.

Key Responsibilities

• Lead the organisation through a structured transition period, working closely with the founders to preserve TFTS’s ethos and high standards of care.
• Oversee all business and operational functions, including HR, finance, governance, and compliance.
• Ensure full CQC and regulatory compliance, with strong governance and risk management.
• Develop and deliver a strategic plan for sustainable growth, innovation, and service development.
• Foster a positive, inclusive culture—supporting staff wellbeing, communication, and professional development.

About You

• Proven senior leadership experience in a CQC-registered healthcare, charity, or not-for-profit setting.
• Strong commercial and operational management skills with financial oversight experience.
• Excellent interpersonal and communication skills—able to lead with empathy during change.
• Strategic thinker with a track record of implementing operational improvements.
• (Desirable) Experience in mental health or family-centred services and leading organisational transformation.

Charity Lead

Free To Fly is a registered charity supporting expectant mothers to leave abusive relationships and protect their unborn babies. Following successful fundraising and network-building in Portsmouth, they have appointed Charisma to support the recruitment of a Charity Lead, to lead and launch their Portsmouth project.

As their first paid employee, the Charity Lead, reporting to the Board of Trustees, will lead the day to day operational, strategic and business functions of the charity. You will be agreeing budgets and managing finances (with support and input from our Board and accountants), recruiting and mentoring volunteer teams, ambassadors, and future paid team members, driving fundraising via corporate partnerships, individual giving, events, and other income streams. With a responsibility for ensuring the charity’s sustainability, growth, and impact you will be the face and voice, representing the charity at meetings, events and in the media.

The successful candidate will be:

• Experienced in charity operations, including finance, HR, marketing, and fundraising, with a strong understanding of policy compliance and development.
• Trauma informed and skilled in safeguarding and survivor support, with experience working sensitively with victims/survivors of abuse and protecting vulnerable adults and children.
• Excellent communicator and networker, able to build strong partnerships and represent the charity with professionalism and empathy.
• Organised, analytical, and self-motivated, with proven leadership ability, high computer literacy (Microsoft 365), and a results-focused, KPI-driven approach.
• Values-led and committed to growth, demonstrating flexibility, reliability, and alignment with the charity’s ethos and commitment to continuous development.

You will be based in Portsmouth, willing to travel and work occasional unsociable hours, with your own vehicle covered by business use insurance. This is a home-based role, and it is essential that you can work in a private working space with secure WIFI.

An Enhanced DBS check is also required (exempt under the Rehabilitation of Offenders Act 1974).

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV including full work history, and supporting statement.

Please note: If you are passionate about Free to Fly’s mission and believe you have the right skills to carry out this role although you do not meet all the essential criteria, but you feel that you satisfy the majority of these, please do apply. Please include a recognition of the areas where you are aware that you do not meet the criteria in your supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Please note that in accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role within the charity is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.

Location: Portsmouth (Home based)

Closing date: 14th December 2025

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.