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Top job
Toynbee Hall
E1, London
£37,000 per annum
Quality Manager (Debt Free London) Salary: £37,000 per annum Contract: Permanent
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Page 6 of 60
E1, London
£37,000 per annum
Permanent, Full-time
Job description

Working Hours: 35 hours per week 

Location: Multiple sites across London (maybe required to work from different offices each day)

Contract: Permanent

Toynbee Hall is a charity where people come for excellent local services and where they can share ideas and experience, gather information and knowledge that we use together to take action to change lives and eradicate poverty. Our programmes include free advice services, financial inclusion services, wellbeing services, including work with older people and community learning services supporting young people and new migrants.

Debt Free London is a unique partnership of charities led by Toynbee Hall and funded by the Money and Pensions Service, that provides free, expert advice to Londoners with problem debt. Our trained and accredited advisors support Londoners with all types of money worries – from rent and council tax arrears, to credit card and catalogue debt. We work with clients to prioritise their bills & debts, helping them to write letters and advocating on their behalf.

Job Purpose:

  1. To ensure the quality of advice are compliant, consistent and meets both external and internal requirements.
  2. To provide day to day guidance, set targets, implement guidelines and assist with any issues the team may have. To ensure that all members understand the team’s objectives and work together to achieve it.
  3. To ensure career progression is identified and implemented for all Trainees.

Closing date: Midday, Tuesday 25th May 2021
Interviews: w/c 31st May 2021

Additional documents
Application Form (.doc)
Job Description (.docx)
Check commute
Starting Address
Mode of transport
Posted on: 13 May 2021
Closing date: 25 May 2021
Tags: Advice, Information,Management
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