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Top job
£34,000 - £35,000 per year
We are seeking to recruit a dynamic and proactive Tenancy Services Officer to provide a fantastic service to our residents.
Robertson Bell
£38,700 - £43,889 per year + £2,500 or £5,000 accountancy allowance
Page 3 of 11
London, Greater London
£34,000 - £35,000 per year
Permanent, Part-time
Job description

We are seeking to recruit a proactive Tenancy Services Officer to provide a fantastic service to our residents, dealing with all tenancy related matters including managing arrears, ASB, allocations, complaints and resident engagement.  This is a new role and will be crucial to our future success, ensuring the service we provide to residents is positive and proactive.  We have a small but dynamic team and this means that you will have the unique opportunity to make a real difference to both PCHA and our residents.

We are looking for a real people person who is a great communicator and is able to build positive and successful relationships with a diverse range of people.  In addition, the successful candidate will need to:

  • have a positive outlook and approachable manner
  • be customer focussed and able to solve problems
  • have experience of delivering a holistic and generic housing management service, ideally gained in a housing association, including the management of arrears, ASB and allocations
  • be highly organised, with good admin and IT skills
  • be resilient and able to stay calm under pressure
Additional documents
Recruitment Pack (.pdf)
More about PCHA

Our Vision

We are a community-based housing association that is passionate about enhancing the lives of our resident... Read more

Refreshed on: 21 January 2020
Closing date: 16 February 2020
Tags: Housing Management

The client requests no contact from agencies or media sales.

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