Operations Manager
Welwyn Garden City, Hertfordshire

About Us

Welwyn Hatfield Women's Refuge and Support Services (WHWR) is a vital resource for women and families in Welwyn Garden City and Hatfield, offering a safe haven away from domestic violence and abuse.

We provide ensuite bedrooms to women and children for up to four months at a time to enable a break from their situation or to allow them to start building a new life away from an abusive or violent relationship or home environment.

Our refuge is a private, secure women and children only space. We collect residents from an agreed location and bring them to the refuge to ensure that abusive partners or family members cannot know where they are. Once safe, we provide accommodation, practical and emotional support and help with benefits, schooling and even healthcare to make sure that our residents view their time with us as positive and affirming.

We are currently looking for an Operations Manager to join us on a part-time basis, working 30 hours per week.

The Benefits

- Salary of £32,029 pro rata
- Develop your career with a forward-thinking organisation
- Support the success of services that are transforming the lives of women and children

If you have previous experience of working in a women’s refuge and a great leadership style, this is an exciting opportunity to take on a senior-level role where you can make a real difference.

You will have the chance to drive the success of services that empower and support women to live the lives they choose, free from the threat of domestic violence.

Our environment is open, friendly and supportive with a focus on working together, collaborating as a family and providing the best, most comprehensive support possible. If you think you’d thrive as part of our passionate team, we’d love to hear from you.

The Role

As the Operations Manager, you will support the CEO in the management of our services and facilities. You will also deputise for the CEO in her absence.

In this important role, you’ll manage all aspects of our service delivery, including co-ordinating admissions, monitoring ongoing work, managing the on-call rota and day-to-day housing management.

Additionally, you will:

- Implement health and safety, safeguarding, data protection and complaints policies and procedures
- Take responsibility for the management and maintenance of our buildings and equipment
- Oversee the management and co-ordination of volunteers’ recruitment, training, placement, supervision and developmental needs
- Manage the distribution of workloads during staff absence
- Support the preparation of our evaluation and monitoring reports

About You

To join us as our Operations Manager, you will need:

- Experience of working in a women’s refuge
- Team leadership and line management experience (both staff and volunteers)
- Experience of working under financial controls
- A track record of promoting the rights of women
- Knowledge of the issues facing women and children who have experienced domestic violence and abuse as defined by the Home Office
- An understanding of the relevance and importance of policies and procedures in service delivery
- A comprehensive understanding of the legislation, policies and developments in this field of work
- An understanding of the impacts on staff and volunteers of working with this client group
- A degree or professional qualification in a relevant discipline (or equivalent) experience
- A full driving licence and access to your own vehicle

Please note, it is WHWR’s policy that applicants should have objective distance in their work and not have been service users of WHWR or other domestic abuse services within the five years prior to their application.

This post is subject to an enhanced DBS check and open to women only. (Exempt under the Equality Act 2010 Schedule 9, Part 1).

Other organisations may call this role Refuge Operations Manager, Charity Operations Manager, General Manager, Refuge Services Manager, or Refuge Manager.

Webrecruit and Welwyn Hatfield Women's Refuge and Support Services are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are seeking your next challenge as our Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

A 12 month fixed term role has arisen with an excellent organisation within the homelessness sector. This role is specifically working with former rough sleepers who are now moving from hotels/temporary accommodation (due to the COVID19 pandemic) to tenancies within the community.

The specific duties of the role are :

• Provide person centred support to help people leaving hotels and emergency accommodation who need help to be housed sustainability
• Undertake practical tasks associated with this
• Identify goals with clients ie.employment, further education, improved housing, social networks, health and wellbeing, and assist in working towards them.
• Conduct initial assessments and ongoing reviews
• Use a coaching methodology to support members to address wider support needs such as decision-making, well-being and learning
• Signpost to relevant support services

You will report directly to the manager/team leader. Some evening & weekend work may be required in exchange for time in lieu. A PVG will be required for this role.

To be considered for the post you must have the following knowledge/experience and be able to demonstrate this:

• Experience of using coaching, IAG or psychologically informed approaches with homeless clients or those with similar disadvantage.
• Knowledge of the issues affecting homeless people and knowledge of the relevant housing and homelessness legislation that influence prevention and ending homelessness, welfare benefits, and access and entitlements to specialist support services.
• Ability to review and appraise and to use this information to develop learning/progression plans
• Experience of networking and securing access to appropriate specialist support services
• Proficient in the use of Microsoft Office packages and experience of data entry using a case management system.

Interviews for the position will be held week beginning 8th June and the start date will be around 23rd June. If you are interested in this position please apply or contact me for an informal discussion.

Morgan Hunt is a multi award winning Employment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Our Head of Operations, Compliance & Finance role is a new senior management position in the IBD Registry that reflects both our fast growth and increasing maturity. The primary function of this role is the effective management, development and delivery of the key strategic business operations that underpin our work. The wide range of business operations including contracts and performance (grants, clients, suppliers and staff), compliance (data protection, client deliverables reporting, and pharmaceutical industry), staffing (from recruitment onwards) and finance (financial reporting and from budgets, both the main company budget and specific project budgets).  

You will be part of a small and growing and highly collaborative team, reporting directly to and working closely with the CEO.  You will support the CEO with critical operational reporting, in strategic development, taking delegated responsibility for team management and acting as deputy CEO when required.  You will be supported in your work with high-quality advice from our retained specialists in HR, Information Governance, Legal and Accountancy; and operationally within the team by team members who cover the day to day functions including financial and office management, and corporate and healthdata IT.

ABOUT YOU

To be successful in this role you will be a delivery-focused problem-solver, both organised and adaptable, with massive attention to details and a practical hands-on style. You will have senior experience (broadly equivalent to director level) in finance, operations, people and compliance management and be confident and competent working with technical and data projects.  You will have a strong academic qualification record, including postgraduate qualifications in finance or business management. Ideally you will have come from the healthcare or pharmaceutical industries, or as an alternative from a highly-regulated sector where both data protection and delivery are critical. You may have gained your experience in a large consultancy or in running a business, in either case, your most important attributes will be your rigour in thinking, readiness to learn and your 'can do’ mindset. Above all, you need to believe in our mission and want to join us to make a difference: our small team makes a big difference in IBD across the UK and this needs to be more than ‘just a job’ for you.

DURING COVID19

All our staff are working from home currently due to COVID-19, and all interviews will be held by video (MS Teams).  We have successfully recruited and onboarded two staff members entirely remotely recentlt, so please don;t be deterred - we know it works!  Please see our Role Pack for full details of the remote interview process.

This is an exciting opportunity for a highly motivated and enthusiastic Fundraising Officer to manage the fundraising activities across the West of England and Wales for an inspiring animal welfare charity.

The Charity
An international animal welfare charity.

The Role
Provide excellent stewardship, training and monitoring to a network of volunteer fundraising groups and individuals to maximise their fundraising potential and ensure they all adhere to the Fundraising code of conduct and remain GDPR compliant.
Manage the income and expenditure budget and operational plan for the region forecasting monthly income against planned fundraising activities.
Provide excellent supporter service to enquiries from members of the public via phone, email and in person and encourage their ongoing support.
Promote legacy fundraising/leaving a gift in your will to supporters.
Proactively use the fundraising database to develop and manage supporter relations.

The Candidate
Proven track record of achieving set income targets and monitoring and reporting against budgets in a community fundraising setting. Experience of successfully setting managing an annual income and expenditure budget.
Demonstrable experience of scoping and managing fundraising campaigns and events. This includes devising and managing marketing strategies, event plans and being fully accountable for the outcomes.
Proven experience of recruiting and stewarding high value volunteer fundraisers or fundraising groups and developing their skills to maximise the success of their fundraising activities.
Demonstrable experience of strong and effective networking skills across various environments to explore potential fundraising opportunities and generate new business.
Excellent communication, influencing and negotiation skills and demonstrable experience of building and managing successful working relationships across a diverse range of stakeholders.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

GDPR, CALDICOTT PRINCIPLES, PRINCE 2, INFORMATION SECURITY, INFORMATION GOVERNANCE, MHRA, CLINICAL RESEARCH

Your new company
The Barts Cancer Institute (BCI) is a Cancer Research UK Centre of Excellence whose work aims to transform the lives of those with and at risk of cancer through innovative research in the laboratory.

Your new role

• Provide specialist advice and guidance to all levels of staff on IG issues.
• To undertake information risk assessments and provide advice and guidance to managers investigating any IG risks and incidents such as breaches of confidentiality. The post holder will be required to lead and report on any incidents relating to IG risks, including where appropriate, reporting to the ICO.
• Lead on the development and implementation of IG related policies and procedures required for the BCI & CCP based on national legislation and guidelines. Support managers to embed these policies into everyday practice.
• To ensure that all new developments undertaken within the organisation are compliant with all the relevant IG legislation and national guidance.
• To develop and implement appropriate audits on key elements of IG such as information security and confidentiality, data flow mapping, and corporate records audits.
• Design and deliver effective training for all levels of staff and patient/staff information material

What you'll need to succeed

• Specialist knowledge of Information Governance, legislation and related national guidance including the Data Protection Act, GDPR, Caldicott principles (including Caldicott 2 recommendations), common law duty of confidentiality, the Human Rights Act, records management, information security and information sharing.
• Demonstrate knowledge of MHRA regulations
• Demonstrate good knowledge of clinical research
• In depth understanding of the application of Information Governance in a healthcare/research environment.
• Ability to manage complex corporate, clinical and operational situations that involve staff from all levels within an organisation and across a range of professional boundaries
• Able to work effectively in a team, supporting others and challenging colleagues' views and attitudes when necessary.

Desirable:

• Specialist qualification in GDPR
• ISEB Certificate in Data Protection
• ISEB Information Security
• PRINCE2

What you'll get in return

• Excellent Salary £44,650 & Benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

GMCVO is the voluntary sector support organisation for the Greater Manchester city region. It is an active Social Investor within Greater Manchester supporting Social Enterprises, trading Charities and Voluntary and Community groups to grow their trading activity and social impact.

This Investment Officer role is to directly support these organisations, with a specific focus on those based in Trafford, to access Social Investment from GMCVO. Specific tasks include;
• Working with communities to develop their own sports facility and housing projects.
• Finding and developing relationships with social enterprises to make social investment more accessible.
• Supporting organisations to develop their social impact.
• Respond to and manage enquiries and applications.
• Supporting applicants through to decision making stage including completing due diligence on applications.
• Write case reports, including investment plans, and present them for approval by the investment panel.

We offer:
• A permanent contract.
• 22 days leave plus bank holidays.
• Flexible working which may include Flexitime, option for some home based working, part-time opportunity, Job-share opportunity, full-time hours condensed into a shorter week.
• Indicatively this role is based at GMCVO’s Manchester city centre location for 2/3 days per week and at Trafford Housing Trust's Washway Road Sale offices 2/3 days per week.

Closing date for applications: Friday 26th June 2020 at 9am

We are looking to recruit an experienced Accounting Technician to join our vibrant team.  You will be based at our busy Bootle Centre working alongside the Finance Officer and CEO with financial and accounting tasks, working towards collation, checking and analysis of financial information that will be utilised by senior staff, trustees and accountants.

Please see job description and person specification.

Closing date:  Close of business on Tuesday 16th June 2020

An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.

The Venus Charity

Venus is a charity providing support and information services to women and their families, children and young people and homeless individuals.

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other problems.  Our goal is to inspire hope and deliver change for everybody and every community we work with.

Specialist Community Forensic Service Manager

Hours: 37 hours per week

Contract: Permanent post

Salary: £33,297- £37,458

Location: Bristol

We have an exciting opportunity for an experienced manager to lead the newly created Specialised Community Forensic Team for Second Step in partnership with Avon and Wiltshire Mental Health Partnership NHS Trust (AWP). The team has been developed to support people out of secure in-patient units back into the community. The service will cover Bristol, North Somerset and South Gloucestershire.

You’ll have knowledge of the support needs of people with mental health difficulties and experience of innovating and implementing new services. You’ll be a good communicator, able to develop and manage relationships with key partners and be keen to contribute to the development of the team and the delivery of this valuable service.

Second Step is a leading provider of mental health services.  We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.

Closing date: 25th March 2020

Interview date: 3rd April 2020

 Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.

We are looking for someone to play a pivotal role in working with those using our Welfare and Academy services to transition towards employment through training and work experience within NOAH’s social enterprise.  We are looking for someone who can play an active role in developing an inclusive recruitment service at NOAH, someone who can build new relationships and develop existing relationships with partners and businesses to help participants progress into work experience, employment or volunteering.

The position will appeal to someone with excellent interpersonal skills, skilled networking ability, and who has the caring and intelligent commitment to helping people improve their lives.

Noah’s values and ethos simply expressed are care, compassion, and commitment, and love for the people we work with and serve. Our values are practically expressed in humble service, helping those in need, in poverty and experiencing disadvantage and marginalisation.

In living out these values as an organisation we will seek as a priority to recruit trustees, staff and volunteers who are committed to and actively live out these values in contributing to the work of our teams. NOAH Enterprise is an equal opportunities employer and welcome applications from all sections of the community and from people of all faiths and none.

Interviews will be held on the 16th June 2020

This is an exciting opportunity for an experienced Individual Giving and Supporter Care Assistant to process support donations and assist the Individual Giving Executive with their work for an inspiring Social Welfare Charity.

The Charity
National Social Welfare Charity.

The Role
To process cash, credit/debit card, CAF, standing orders and direct debits donations received, via post, telephone or internet, liaising with finance dept as appropriate.
To manage the Gift Aid checking, scanning and storage process.
To maintain accurate and up to date donor records on the database by responding to donor requests such as change of address, mailing preferences or gone away returns.
To accurately record all Legacy and In Memoriam income keeping all correspondence with solicitors and executors in order.
To assist the Individual Giving Executive with their campaign process, including proofing artwork, checking data and working with external agencies as required.

The Candidate
Good written communication skills, with fluent writing style and good knowledge and practical use of the English language.
Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
Good IT skills, including MS Word, Excel, Outlook and Powerpoint.
Ability and experience of using databases or similar systems.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About our work and values

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

This acclaimed project between Providence Row and the Royal London Hospital prevents patients from being discharged from hospital back onto the streets. It also improves the health and wellbeing of homeless people in East London, leading to reduced instances of mental-ill health, poor physical health and substance misuse.

The Routes to Roots project was established in partnership with the London Borough of Tower Hamlets and the Hospital Pathways Team at the Royal London Hospital (RLH) in October 2013. The project supports vulnerable and often very unwell people to prevent them from being discharged back onto the streets at the end of their treatment.  Through advice and support from our dedicated and experienced team, people’s housing, financial and health situations are improved and their long -term prospects for recovery and a sustained life away from the streets is greatly enhanced. The project has been instrumental in reducing A&E and hospital readmissions for this group alongside sustainment of accommodation.

The team consists of a Senior Personal Adviser and two Personal Advisers and is based out of Providence Row Charity with client facing time spent in Royal London Hospital.

Your contribution to our work and values

Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

With experience of working with persons facing the challenges of homelessness, and a strong understanding of how other factors such as rough sleeping and mental health issues affect their health and wellbeing, you will live out our values in your approach to your work.

You will have experience and/or understanding of supporting vulnerable clients into accommodation through statutory and non-statutory pathways. 

We are looking for a talented and experienced Partnerships Manager to join our Partnerships Team to support the long term sustainability of the organisation through ensuring that the SW AHSN is strategic, proactive and enterprising in meeting the needs of our members and stakeholders (present and future).

In this role you will support us to have a have a healthy pipeline of partnership and commercial opportunities. You will ensure we have strategically informed and rigorous prioritisation processes and you will support us to win and deliver on projects that play to our unique strengths and needs of our members and stakeholders.

You will be able to draw upon experience building and maintaining commercially sustainable collaborations and partnerships and have a track record in supporting teams and organisations to succeed in complex operating environments. Advanced stakeholder management skills, a talent for clear communication and an enterprising approach will be essential.

You’ll need to be comfortable with change, uncertainty, and managing your own workload. You will be an open, caring and supportive team player and a talented people manager. You will be committed to learning and passionate about improving health and care.

Type: Contract to 31st March 2021

Start date: ASAP

Hours: 28 hours per week

Location: Remote

Salary: £35—£45,000 FTE

Closing date: 19 June 2020

About CAST

CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.

About Catalyst

Catalyst is a charitable initiative to increase the resilience and responsiveness of UK civil society, through digital, design and data. We’re an alliance of civil society organisations, funders and digital agencies.

CAST and The Catalyst’s work is delivered through a network of partners, coordinated and governed via an independent central team.

Contracts and Grants Manager

We’re looking for someone who is passionate about civil society and passionately believes that it should be fighting fit in the 21st century. You’ll need to be happy working in a dynamic and multidisciplinary team.

Your purpose will be to ensure that CAST manages its funding effectively by carrying out due diligence checks on potential partners, setting up new partnership contracts, and managing the onward grant process including monitoring and reporting. As our network rapidly expands, we are looking for a Contracts and Grants Manager who can help us to deliver exceptional services to charities and social enterprises. In your role, you will report to our Head of Network Delivery.

Main Responsibilities

• Being responsible for putting contracts and grant agreements in place with new partners.
• Keeping the CAST contracts and grants tracker up to date and following up on outstanding agreements.
• Ensuring that contractual agreements with partners and subcontractors are written in a clear and comprehensive manner, and that processes.surrounding our legal obligations to funders and partners are understood and adopted by the CAST team.
• Supporting the delivery teams in testing and developing ways of working most productively with a range of delivery partners including design and digital agencies, support partners and subcontractors.
• Supporting the Head of Finance with due diligence checks on potential partners.
• Supporting the Strategic Partnerships Manager(s) with the grant management process to monitor deliverables and report to funders.
• Supporting the HR, Legal and Compliance Officer with compliance matters, including data protection, intellectual property and other regulations.

Skills required

• At least 5 years experience in a business development, grant management or contracts administrator role
• Familiarity with regulatory and governance issues
• Previous experience in a similar partnership management role
• An understanding of, and preferably experience in, both social and technology sectors
• Familiarity with a range of digital channels, platforms and tools (e.g. G Suite apps, Slack and social media management tools)
• Ability to take direction and work with initiative
• A strong work ethic and ability to thrive in a distributed team environment
• Extraordinary organisation skills
• Understanding of the importance of implementing processes
• An eye for detail
• Show confidence drafting and negotiating contracts
• Creative, positive approach to problem-solving
• Good listening skills, empathy, optimism and resilience
• Resilient and able to work in an organisation that is undergoing change due to development and growth
• A strong commitment to the aims and objectives of CAST and our Catalyst network
• Outstanding written and spoken English

To Apply

Please submit a cover letter and CV by 19 June 2020 via Workable.

Interviews will be held on the week commencing 29 June 2020.

We encourage applications from candidates from diverse backgrounds and are committed to widening participation in the technology sector.

SAFE! Support for Young People Affected by Crime is an Oxford based charity working across the Thames Valley.  We are looking to recruit experienced practitioners to work across both the Young Victim Service and Building Respectful Families – our service supporting families affected by Child on Parent Violence

SAFE! Project Workers 
Locations: Opportunities across the Thames Valley  
Hours: Part-time and Full-time positions available 

Salary: £24,313 - £26,317 (NJC SO6) pro rata 

In order to be considered for this role you will have extensive experience of working with young people in a supportive role.An enthusiastic self-starter with excellent communication skills, you will have experience of multi-agency working and a commitment to high-standards of professionalism. You will be responsible for:providing appropriate support to children, young people and parents, conducting assessments and designing individual intervention plans based on the young person’s needs and providing support parents/carers. 

Applicants will have a good understanding of confidentiality and safe working practices and maintenance of records in accordance with the Data Protection (GDPR) Act.  In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.

SAFE! works across the Thames Valley.There are currently office bases in Oxford and Bracknell and desk sharing arrangements in Bicester and Newbury.Home-working is also considered. We have part-time positions available in Buckinghamshire and East Berkshire (between 15 and 22.5 hours per week) and either full-time or part-time positions in Oxfordshire and Reading/West-Berkshire.

These roles will require some travel around the region, and occasional unsociable working hours. In return SAFE! offers competitive rewards and benefits including pension, flexible working and 28 days annual leave (pro rata), as well as the opportunity to play a key role in this award-winning charity at an exciting time.

Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!