Marketing Officer (Direct Marketing and Digital Fundraising)
£25K - £27K
Home Working or Hybrid (Charity are Based in Buckinghamshire)

Our client is a Health and Medical Charity who are looking to recruit an ambitious Marketing Officer to come in and work on a variety of exciting campaigns. This is a great time to join the Charity - they have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income, drive growth for the Charity and this role is crucial for them.

The Role

As a member of the Fundraising Team, the Marketing Officer will work with the Individual Giving Development Manager on implementing audience focused marketing and fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with their supporters. You will create marketing campaigns to maximise lifetime value and loyalty by delivering these projects across multiple channels, both online and offline.

The role will involve managing direct marketing campaigns such as putting together newsletters, appeals and raffles for supporters. A role to flex your creative muscle, you will be involved with writing up creative and data briefs, producing and updating schedules, coordinating design and copy amends and sign-off, data targeting, print and production, and any supporting digital activity

The Candidate

• Marketing or fundraising experience, either gained from the Charity sector or commercial sector
• Experience of supporting the planning and delivering or projects or campaigns
• Experience of producing content for newsletters, social media posts, letters and emails.
• Experience of dealing with customer or supporter enquiries
• Working with data, preferably experience of a CRM, as well as standard Microsoft Office packages, including Excel
• A track record of using insight to inform evidence-based decision making
• Experience of managing and evaluating effective agency and supplier relationships

The Charity will interview on a rolling basis.

Charity People are handling all applications for this role; interested applicants should send their CV in the first instance.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

This role will be at the core of our strategy to influence and enable financial institutions to assess and mitigate their impacts on forests and forest peoples. It will play a key role in finance sector engagement on our two core projects in this space, Aligned Accountability and Trase Finance. 

Aligned Accountability will bring together existing data sets on deforestation, working closely with the finance sector and ESG service providers to improve deforestation metrics and related guidance. This can guide more sustainable investment, improve risk management, support due diligence, and enable green product innovation. It builds on our Forest 500 and Trase Finance initiatives, partnering with ZSL SPOTT, AFI and others, with support from the Norwegian Government.

Trase Finance: In partnership with Stockholm Environment Institute and London-based fintech leader Neural Alpha, Trase Finance brings unprecedented transparency to the hundreds of billions of dollars that directly and indirectly finance tropical deforestation each year. The tool enables financial institutions to systematically identify their direct and indirect exposure to deforestation risk, allowing them to improve the sustainability of their portfolios. 

Your role will be to coordinate engagement with the finance sector, across these two projects and partnerships.  This is a unique opportunity to make practical progress on integrating deforestation into ESG metrics and financial decision making, with the backing of major players in this space. Working across the Aligned Accountability and Trase initiatives you will be part of a leading, multinational, multidisciplinary, and multilingual team of experts. We value diversity, inclusivity and creativity at the core of what we do and we welcome applicants from diverse backgrounds to apply.

To be successful in this role, these are the things that will matter the most:

• Successful track record of engaging with financial institutions or ESG service providers, or experience of working within the financial sector or financial services sector.

• Understanding of ESG metrics, and relevant data and disclosure initiatives.

• Communication and interpersonal skills, including the ability to coordinate and influence a wide range of cross-sector partners to dedicate time and take action.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes. We strongly encourage those from diverse backgrounds to apply and not self-reject based on the listed criteria in the job pack.

Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions and we will sponsor visas.

Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.

To find out more, download the recruitment pack or visit our website.

My Life My Choice is a self-advocacy charity run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhances and empowers the lives of adults with learning disabilities in Oxfordshire.  These established projects include a fee earning training and consultancy team, gig buddies, travel buddy scheme, a nightclub, and self-advocacy groups.

We are now looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity objectives and profile. The role will help the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote events, and attract funding.

The post calls for a talented individual with the ability to write succinct, intelligent, creative copy. Experience of filming, recording, photography and editing/designing content for website, social media and publicity purposes is essential.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.

MLMC not only says it values its staff but commits to them by offering a competitive salary, an enhanced pension contribution, an Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, two days special leave at Christmas, and working from home when appropriate. Free, dedicated staff parking is also available.

The post holder will lead on implementing audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters. The post holder will use evidence-based insights to drive fundraising decisions that increase our overall effectiveness. The post holder will be responsible for providing outstanding supporter experience and stewardship to TVAA supporters.

Individual Giving Development Manager Responsibilities:

• Work with the Assistant Director of Fundraising and Individual Giving Acquisition Manager to develop and deliver the overall Individual Giving strategy
• Ensure that the strategy is translated into action across the Individual Giving remit, so that there is a sustainable and diverse audience-led programme
• Work with the Individual Giving Acquisition Manager to ensure that all supporters are welcomed and stewarded into TVAA effectively
• Actively increase supporter value through and highly effective stewardship and communications
• Develop existing and new initiatives to increase income and raise awareness specifically implementing New Donor Welcome, Cash Appeals, Newsletters, RG conversion, RG Upgrade and RG reactivation programmes amongst others
• Manage income and expenditure budgets, ensuring accurate forecasting, strong financial management and ownership of income targets and KPIs
• Work with the Data Manager and Assistant Director of Fundraising to maximise the value of our data by developing and implementing a Data Management Strategy
• Use analysis, insight and audience understanding to inform decision making and implement a test, refine and rollout approach to fundraising to maximise the lifetime value of our supporters
• Work with the Data Manager and Assistant Director of Fundraising on the development of supporter journeys through the provision of robust testing, data analysis and insight
• Work with the Data Manager and Assistant Director of Fundraising to develop cross organisational segmentation, analysis and reporting based on business objectives and KPI’s
• Work with the Supporter Care Manager and Assistant Director of Fundraising on the development of a Supporter Care Strategy
• Brief the Supporter Care team effectively on live campaigns to ensure the provision of a first-class supporter experience ensuring that all gifts are thanked and banked promptly in line with agreed SLAs
• Work with the Supporter Care Manager and relevant external suppliers to ensure all complaints and queries are handled in a timely, courteous and efficient manner, adhering to agreed standards and timescales for escalation or resolution
• Inspire, manage and motivate. Monitor and evaluate individual and team performance through setting stretching objectives, regular personal supervision, reviews and appraisals
• Establish a culture of continuous development through coaching, staff learning and personal development
• Attend meetings and represent the Assistant Director of Fundraising as and when required.
• Take responsibility for their own health, safety and welfare, comply with TVAA H&S policy and procedures, and not act in any way that compromises the safety of themselves, colleagues or the public.
• Manage the health and safety of their staff and volunteers, including conducting risk assessments as appropriate, and ensuring they have access to, and participate in, appropriate instruction, training and supervision.

Individual Giving Development Manager Requirements:

• Management of budgets and experience of allocating resources where appropriate to deliver sustainable fundraising income
• A good understanding of supporter motivations and feelings and the ability to translate this into engaging and responsive communications and content
• Experience of using insight to support and deliver the strategic vision within a comparable organisation
• A track record of using insight to inform evidence-based decision making
• Experience of managing and evaluating effective agency and supplier relationships
• Excellent interpersonal skills including leading and motivating a team and good negotiation skills
• To use marketing and fundraising techniques effectively, with insight, professionalism and sensitivity
• Excellent written and verbal communication skills, with the ability to express ideas lucidly, present arguments in a logical manner and argue persuasively on complex marketing issues
• Clear understanding of GDPR

Desirable

• Professional marketing or fundraising qualification
• A flexible and entrepreneurial approach with a strong focus on results
• Experience of working in a charity or fundraising team
• Experience of collaborating and negotiating with internal stakeholders that have differing priorities across corporate departments in order to achieve common goals
• Strong problem solving and decision-making skills

About Us:

We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best. We pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. All our staff live our values: We care no matter what, We go above and beyond, and We do the right thing for our patients, their families, our supporters and community.

Location: Stokenchurch, near High Wycombe, HP14 3SX - working remotely on a temporary basis, moving forward there will be a requirement to be in the office 2 days a week.
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £38,000 - £40,000 per annum plus competitive benefits

You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.

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Are you hard-working, talented and want your job to contribute to sharing God’s kingdom and alleviating suffering? Do you enjoy taking initiative and applying your technical skills to new areas? Do you thrive when part of a team working together towards ambitious targets?

We’re looking for a Fundraising Officer to contribute to BMS’ fundraising strategy and goals through the development and day-to-day management of BMS’ regular giving programme, project management of direct mail appeals, leading on creative innovative fundraising campaigns, administration of BMS’ major donor programme, support in the development of new fundraising products, and in the ongoing creation of a culture of outstanding supporter care.

You’ll need to work hard and learn fast to pick up all the technical skills that this job requires. But you’ll have the full support of a friendly, encouraging and collaborative team helping you to succeed. And this is much more than just a technical role! As a champion of supporter care, you’ll also be ensuring that every interaction our supporters have with BMS is inspiring and uplifting.

This is a professional development role. The successful candidate will complete the Diploma in Fundraising at the Chartered Institute of Fundraising within two years. The course and coursebook are sponsored by BMS, and course/exam days and hours can be taken as study leave. All coursework needs to focus on BMS and be completed outside of working hours.

After two years, with a completed Diploma in Fundraising (gaining at least a merit) and fully achieved annual objectives, this role will be reviewed. The aim is to increase the level of responsibilities based on the gained knowledge and experience within the first two years. A new job description will be agreed at that time.

Key objectives for the new role will be:  

• Increased responsibility for strategic planning of individual giving programmes: Develop and deliver an annual individual giving strategy that is both biblically based and reflects an understanding of BMS’ typical supporter (mainly Baptists) and their beliefs about giving as an expression of their faith. Also maintain an awareness of individual giving fundraising trends and best practice, responding to any legislation or regulatory requirement in the UK in order to continuously improve our income-generating approaches.
• Line management: Supervision of Individual Giving Administrator will turn to full management responsibility.
• Legal and Compliance: Ensure all due diligence and compliance procedures are adhered to – including that all activity follows industry best practice, GDPR/PECR regulations and the CIOF Code of Fundraising Practice.

Talent, potential and attitude are just as important to us as qualifications and experience, so please get in touch even if you don’t think you tick all the boxes quite yet. The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Location:                      Didcot, Oxfordshire and homeworking, or fully remote working

Hours:                          35 hrs per week/full-time

Salary range:               £23,662 to £28,075

Closing date:                9 am, Wednesday, 8 December 2021

Interview date:            Wednesday, 15 December 2021

If you would like to discuss this role further, please feel free to contact Tabea Dilling, Head of Fundraising at BMS World Mission.