Campaigns and policy assistant month appointment jobs in London, greater london

Within The Salvation Army, this position will be referred to as the Supporter Acquisition Executive.

Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ  

• Do you want to work on sector leading fundraising campaigns?
• Do you want to be part of a dynamic team helping to raise £50 million a year?
• Do you want to build your career in fundraising or marketing? 

We have an exciting opportunity for an enthusiastic, self-motivated candidate to join the Individual Giving Unit at The Salvation Army. Recently ranked 23rd among the UK’s top 500 employers by the Financial Times for employee recommendations, this position will play a key role in the recruitment of new supporters who help fund our fight against social inequality and transformation of lives across the U.K. 

What you will do

• Assist the Supporter Acquisition Manager in the planning and implementation of campaign activity, leading on assigned tasks and acting as the day-to-day contract for all internal stakeholders and external suppliers.
• Lead and project manage assigned supporter acquisition campaigns and relevant welcome journeys across a range of online and offline channels (including mailings, TV, press, inserts and digital).
• Assist the Supporter Acquisition Manager to generate insights and actionable recommendations to help the Individual Giving Unit to refine and optimise future acquisition appeals
• Assist with the planning and delivery of strategic projects aimed at enhancing the wider Individual Giving programme.
• Support with research, testing, roll out and monitoring of new product development.
• Gather and collate project information to ensure the team has a bank of compelling, emotive stories for use in future appeals.
• Be involved in the Individual Giving team’s wider work, including Supporter Retention and Experience.  

About you

This is a great role for you if you enjoy working as part of a team and have strong organisational and communication skills, excellent attention to detail and the ability to work across multiple projects simultaneously.

You will thrive in this role if you: 

• Are self-motivated.
• Bring a flexible, adaptive and energetic approach to your work.
• Use insight and analysis to improve decisions and improve performance.
• Enjoy taking ownership of your work.
• Value collaboration and shared success.
• Want to contribute to The Salvation Army’s work to fight social inequalities and transform lives across the UK. 

Benefits

• Annual leave - 25 days of annual leave per annum (plus bank holidays)
• Pensions - up to 8% employee contributions and 12% employer contributions via salary sacrifice.
• Life assurance (3x your annual salary).
• Travel loans - interest free travel loans are available.  
• Cycle to work scheme.
• Volunteering days - employees can volunteer up to 3 days a year to develop skills and support The Salvation Army’s work.
• Family friendly benefits - we offer a range of benefits to support during significant life moments, including maternity/adoption policy, paternity policy and compassionate leave.
• Childcare vouchers. 

Closing Date: Thursday, 30 Apr 2026

Interview Date: To be confirmed

Interviews are being held on a rolling basis. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.​

This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.​

We're looking for someone who can drive our ambitious plans to grow our legacy income. ​Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.​

With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.​

If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.​

Contract terms:

• £55,000 - £60,000 per annum, plus benefits
• 12 month fixed term contract (maternity cover)
• Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
• Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month

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​What you'll do:

• Lead the delivery of Samaritans’ legacy and in-memory giving strategy
• Deliver excellent supporter experience, maximising the attraction and retention of our supporters
• Grow and sustain Samaritans’ legacy income in line with our fundraising strategy
• Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention
• ​Build and manage strategic relationships with external agencies and suppliers
• Produce comprehensive campaign evaluations and make recommendations for continuous improvement
• Lead and develop a high-performing team through a culture of ambition and proactive performance management

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What you’ll bring:

• ​A supporter led mindset and approach
• Demonstrable experience of delivering income growth from legacies and in-memory income streams
• Experience of understanding, using and reporting on data for marketing purposes
• Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation
• Excellent people management skills with experience of leading a high performing team
• Strong understanding of budgeting, forecasting and financial reporting
• Skilled in strategic thinking and planning, with a creative approach to solving complex problems
• Confidence in negotiating and influencing at senior levels of the organisation
• Strong understanding of fundraising legislation​

For full Job Description and Person Specification click here

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Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.​

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.​

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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​ Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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Apply now

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. 

1. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We’re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved.
2. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey?
3. Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome.
4. Please provide an example of how you have built, led and motivated a high performing team.

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Applications close: ​09:00am on Monday 30th March

1st stage Interviews: w/c 6th April 2026 (online)

Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April​

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At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.