About us 

The Campaign Company (TCC) is a values-driven research, communications and engagement consultancy. We specialise in providing cutting edge insight that helps our clients better connect with the people they serve in a time of change. We work mainly with clients in national and local government, the NHS and charity sector.

Our team is growing with increasing work in the field of public engagement and community cohesion. This is an exciting opportunity to help organisations dealing with complex policy challenges build trust and manage change.

About the role

You will manage projects in the fields of engagement, research and communications, and provide specialist expertise to our clients.

The job is fast paced dealing with client and public facing projects. In your day to day role this will involve delivery of primary (quantitative and qualitative research) and secondary research, organising engagement events, and presenting to clients.

You will have an important role in TCC's small team, with opportunities to play a central role in developing the business.

About you

You are likely to have previously worked in a research, politics, engagement or communications role and will be self-motivated, proactive, creative, a problem-solver and great at managing deadlines and changing priorities.

You will be curious about how communities work, what drives perceptions and behaviours, and how engagement around policy issues can affect positive change.

You will need to be prepared to work hard and learn fast across a range of areas and be happy working independently and as part of a team.

This role is challenging, requiring exceptionally high standards to help the business grow and deliver pro-social change.

Main responsibilities

• Project support: organising meetings; focus group recruitment/facilitation; data analysis and report writing
• Project management: authoring project plans; identifying and securing resource; and managing costs, time and  profitability
• Managing relationships with clients and suppliers
• Primary and secondary research, including quantitative and qualitative data analysis
• Producing high quality written reports
• Presentation of project work in client and public facing settings
• Support delivery of business strategy: supporting and developing business processes and contributing to business development.

The role will initially be offered as a one year contract with a view to becoming permanent.

Do you want to play a key role in an organisation which stands up for children? Join Save the Children as a Senior Developer and lead the Microsoft Technologies development team, directly supporting services which help our campaigns.  

In our Support Services department, we fight for children every single day. We provide leadership and direction in the business of running an efficient organisation. We ensure our resources are used to maximum effect. We go the extra mile - and we don’t rest until the work is done.

As Senior Developer you will be responsible for the design, building, testing and delivery of software developments & enhancements in accordance with agreed project and development plans. You will play a key role in the support of production systems working with our Operations Teams to ensure that the availability and performance of the developed systems are maximised. You will manage the SharePoint, .NET and CRM team, assisting with web development and associated technologies. You will co-ordinate testing on any upgrades and developments to ensure live operations are safeguarded. In addition you will:

• Design & build Microsoft stack solutions, enhancements and configurations to meet business needs according to agreed project and development plans
• Design, build and configure CRM solutions and systems including recommendations on best practice
• Work with the IS Department to ensure full integration of Application & Technical Support for SharePoint, .NET and CRM systems
• Develop proof of concept mobile solutions and enhance iteratively to full production applications
• Work together with the Data & Development and Operations teams in managing interfaces to/from SharePoint/CRM systems and resolving issues. 

To be successful you will have a wide variety of development and technology skills and experience and have a passion for keeping up with latest developments within the industry. You will have excellent experience of solving complex issues through analysis, as well as the ability to understand and interpret business requirements and translate these into a developed solution. You will have experience developing and implementing Dynamics CRM and be familiar with connecting it to other Microsoft technologies including .NET and SharePoint. In addition you will have:

• Significant CRM experience (MS Dynamics preferred)
• Significant MS SQL experience including reporting/dashboards etc.
• SharePoint experience including RESTful API, CSOM, workflows etc.
• Web development experience including HTML5, CSS, XML, JavaScript
• Knowledge of SSIS (or similar ETL tool) for interfacing data
• Knowledge of BI reporting tools (e.g. SSRS).

If you share our belief in the power of children, join the fight. It takes relentless determination, creativity and a real commitment to real change. Because every child should be able to make their mark on their world, and help to build a better future. We look forward to hearing from you.

At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.

Closing date: 18th September 2019

We’re seeking an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our management team in London, as a Support Manager.

Position: Stroke Association Support Manager

Location: Greater London - office based with regular travel, North East and South London as designated management area

Hours: 35 hours per week

Salary: circa £29,299 per annum (including £3,299 inner London weighting)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 29th September 2019

Interview Date: 10th October 2019

The Role

Reporting to the Head of Stroke Support, the Stroke Association Support Manager will oversee a diverse team of coordinators and volunteers ensuring the teams are delivering high quality support to stroke survivors and carers.  The locality managed by this role is currently North East London and South London, although this is periodically reviewed and may be reviewed depending on successful applicant.

About You:

The post holder will:

• Have excellent interpersonal skills
• Have a track record of working in a proactive and flexible way
• Have skills to lead and manage a diverse team of staff.
• Ideally have experience of managing teams.
• Ideally have experience and knowledge of commissioning and community development within the Health and Social Care sector or a similar environment.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits, opportunities to progress your career and flexible working options, including a ‘Make Your Week Work for You’, which offers the opportunity to work flexibly from home alongside being based from our London office.

About Us

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care Manager, Support Manager, Service Manager, etc.

This is an immediate start on going interim role working for a developing charity based in London.

Reporting to the IT Manager and working as part of a team of 7 people, it'll be the role of the Senior IT Support Officer to provide 2^nd/3^rd line support, and administration support on ICT infrastructure, and assist the IT manager in the delivery of ICT strategy.

Your duties as the Senior IT Officer will include;

• Providing excellent customer service to internal and external stakeholders
• Delivering excellent Audio - Visual support - covering set up for all venue's that are hired out
• Assisting the ICT manager in developing, implementing and delivery of systems, security, and ICT policies
• Ensuring that all ICT infrastructure is secure, updated and compliant with best practices
• Undertake and coordinate ICT projects
• Resolve all 2^nd line and 3^rd line support issues ensured everything is documented and maintaining best service delivery
• Ensuring all systems and processes are properly documented and up to date

Applicants for the position of Senior IT Support Officer must be immediately available. This temporary role will go on until a suitable permanent options has been appointed and the successful candidate for this role can also apply for the permanent role.

If you have a proven track in 2^nd/3^rd line IT support role than you must apply by sending your CV to [email protected]

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services and culturally-specific services and the Freephone 24 Hour National Domestic Violence Helpline (run in partnership between Refuge and Women’s Aid). We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, managing a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Job title: Service Manager  

Salary: £37,830 - £39,932 per annum

Hours:  37.5 hours per week

Location: Barking and Dagenham

Refuge, an award winning national charity, is recruiting a Service Manager in our service in Barking and Dagenham.

This role requires an exceptional individual who wants to make a difference.

You will be responsible for managing the delivery and development of high quality independent advocacy, outreach, and refuge services to victims escaping domestic and sexual violence. You will manage and motivate a team of specialist domestic violence workers including independent gender violence advocates, early intervention and  children’s outreach workers, peer mentors and refuge workers supported by the deputy domestic violence service manager. You will be responsible for overseeing their demanding caseloads to deliver positive outcomes for our clients.  You will also be responsible forsafeguarding of children and vulnerable adults and support staff to ensure the safeguarding policy is followed. This role will have a strategic focus and you will work pro-actively in partnership with other agencies, to ensure a coordinated community response and service in order to protect survivors and their children. You will manage relationships and influence professionals across a range of statutory services and the criminal justice system to ensure client safety is prioritised.

You will have significant experience of providing practical and emotional support to survivors of domestic violence and of managing such a service. You will be able to develop, sustain, and evaluate joint work between agencies, establish good working relationships and negotiate effectively. Experience of managing and developing teams is essential.

As member of the management team the post holder will take part in an out of hours on call rota.

You will manage the out of hour’s emergency on call service and be available to manage out of hours emergencies.

You will be a strong and effective communicator. Most importantly you will understand and know how to support survivors to navigate the civil and criminal justice systems in relation to domestic and sexual violence. An ability to work independently and prioritise a busy workload is essential.

 All candidates must demonstrate a commitment to the feminist values of empowerment and equality, which underpin all of our work.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development.  Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Closing date:  29th September 2019

Interview date: 7th and 9th of October 2019

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community.  This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

You will help deliver a long-term brand engagement and fundraising campaign designed to acquire new supporters

The Charity Leading development organisation fighting poverty.

The Role
Deliver a long-term brand engagement and fundraising campaign designed to acquire new supporters
Development and delivery of new product to raise unrestricted funds
Raise unrestricted income and secure new donors through other discrete acquisition products and channels.
Engage new and existing stakeholders; demonstrating relationship management and improving satisfaction.
Ensure that all work is driven by insight and reported on effectively to drive improvements.
Work closely with colleagues in data and insight and digital marketing

The Candidate
Proven success in and expertise in multichannel direct marketing acquisition campaigns.
Significant experience in direct marketing to drive income and acquisition of new supporters/customers.
Project management across multiple stakeholders.
Campaign management across multiple acquisition campaigns
Usage of Microsoft tools for presentation, campaign management and budget management.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Closing date: 26th September 2019 at 11.30pm. Interviews: 9th October 2019.

Are you commercially aware and customer focused, with significant people management experience gained in a range of sectors or settings – specifically social welfare and housing/homelessness? Then join Shelter as Deputy Head of Operations – South and you could soon be responsible for the leadership and management of the flexible portfolio services provided by our hubs in the south region.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

With more than 500 staff and an annual budget of over £20 million, our Operations division provides expert advice and support over the phone and face-to-face from a national network of Shelter Hubs - flagship services located in core cities. Our vision? To deliver a personalised housing service developed with the local community, which brings together all of our resources and expertise to maximise our impact on local housing issues and needs. You’ll help make sure we do this in our South region.

About the role
A key member of our Operations Leadership team, you’ll bring leadership to our hubs in an area that includes London, Thames Valley, Dorset and Plymouth. Indeed, we’ll rely on you to lead and inspire a team of Hub Managers to deliver high-quality, integrated services that meet the holistic needs of those in housing need and ensure volunteers are a key part of all services. Developing internal and external networks and partnerships that support the development of our services in all targeted southern locations will be important too, as will working with business development colleagues to grow our service offering. And, when it comes to influencing local Strategic Boards, commissioners, stakeholders and other key partners in terms of best practice and continual improvement, again we’ll count on you.

About you
An experienced and highly skilled people manager, you have a proven track record gained managing large and complex services, budgets and contract requirements over a large geographical area. What’s more, you’re comfortable operating at a senior level with an external audience and engaging and influencing a variety of stakeholders. Driving efficiency and improving service effectiveness comes naturally to you too, as does financial planning and contract management. What’s more, you respond quickly and positively to change and aren’t afraid to challenge the status quo and introduce new ideas, methods and process when appropriate. In short, you have the creativity and innovation it takes to ensure our services continue to flourish and grow.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Operations team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting, home based, role supporting the charity OAfrica in expanding its fundraising portfolio in the U.K. We are searching for a driven, self-starter with experience in delivering successful individual giving programmes and building networks with High Net Worth markets.

OAfrica is a progressive and unique charity running projects to ensure that children are brought up in safe, permanent, family settings. We currently carry out all our work in Ghana.

Under the inspirational leadership of the passionate founder, Lisa Lovatt-Smith, the charity has achieved astonishing things in its first 17 years, now raising over €500K a year across 6 countries and with over 100 individual children being helped in the last year alone, as well as running a successful advocacy programme to campaign against child trafficing and cruelty to children.

The charity wants to take its fundraising up to the next level by appointing a UK based Fundraising Manager to assist in the implementation of  a country fundraising strategy across a range of income generating products.

This position will allow the right candidate the opportunity to have a big impact on a small but growing charity.

This role will be home based, initially on a part time contract basis and there will be plenty of flexibility with regards to working hours, for the right person. The salary will be £25-30k pro rata DOE.

 The role will include:

• Coordinating in-country fundraising activities and leading on specifics e.g. individual giving, corporate partnerships, major donors and celebrities, community fundraising, challenge and youth fundraising
• Managing and developing a U.K. digital fundraising strategy
• Growing a network of committed supporters/volunteers
• Liaising with U.K. governing/regulatory bodies
• Maintaining regular contact with supporters and growing a regular donor programme via email and postal mailing programmes
• Managing country income and expenditure budgets
• Delivering and supporting High Net Worth supporter events and networking opportunities
• Liaison with the U.K. charity board
• Managing country budgets.

The ideal candidate will:

• Experience in individual giving essential
• Have proven experience in a previous fundraising role
• Be digitally savvy
• Have excellent communication skills
• Be adept at networking with HNWI and corporate organisations
• Be a self-starter with the drive to source new opportunities
• Have experience in managing income and expenditure budgets.
• Have the flexibility to travel as per the requirements of the role.

To apply for this role, please send a covering letter and CV to Jacqui Heasley, Head of Fundraising Strategy. Please include details of current salary and notice period.

The Ben Kinsella Trust is one of the leading anti-knife crime charities in the UK. We exist to campaign against knife crime and to educate young people about its dangers and help them make positive choices to stay safe.

We are embarking on a major five-year strategy to grow the charity’s reach and influence. The Operations Manager  is a new role and will support the Chief Executive Officer, playing a vital role in shaping and implementing our strategic plan as well as delivering the wide range of operational functions to maintain our message to ensure our mission is fulfilled.

This is an exciting, hands-on role where you will direct and manage service and business operations across the business and have a remit to develop the Trust’s highly regarded exhibition and workshop programmes and assist in the expansion of our operations to new locations within the UK.

The post offers significant opportunities for innovation, development and growth both personal and organisational and will enable you to play a key part in our mission.

Your main responsibilities and activities will be;

• Development and oversight of staff appraisal and supervision systems, in line with required competencies

• Responsible for the effective delivery of all the Trust’s services and projects

• Production and implementation of operational work plans and budgets

• Further development of the Trust’s monitoring and evaluation processes

• Monitoring performance against targets and deliverables for all contracts/services

• Developing new income streams, which will include meeting funders, producing budgets, writing bids and identifying funding opportunities

• Responsible for ensuring all funding monitoring reports are accurate and submitted in a timely manner to funders and donors

• Develop and manage the Trust’s internal policies, procedures and quality standards

• Create and manage a ‘beneficiary involvement’ programme to engage young people in the Trust’s operations and strategic planning

• Assisting the CEO with media and PR duties, for example giving interviews or representing the Ben Kinsella Trust at external events

• Production and presentation of reports and updates to CEO, to support internal strategic and risk review processes (including to Trustees)

Person Specification

Experience

• Experience of managing grants, donors and other funding awards

• Experience of developing monitoring, evaluation, and performance monitoring systems which improve business services

• Evidence of successful collaborative working within the third and/ or public sector within similar role

Skills and knowledge

• Well organised with a high level of accuracy and attention to detail

• Knowledge of knife crime, youth violence and other key current issues affecting young people

• Good understanding of health and safety, GDPR and safeguarding processes

  Personal Qualities

• Demonstrable commitment and passion to improving young people’s life chances

Shared Services Connected Ltd are acting as an agency and are advertising this role. The successful individual will be employed by The Ben Kinsella Trust.

This is an exciting opportunity for a Marketing & Fundraising Manager to join an innovative team with an ambitious passionate culture to improve the quality of dementia care.  Parkhaven Trust is a well-established charity which has been responding to the changing needs of service users for over 125 years.  We currently provide a range of excellent residential and support services across Maghull, Merseyside. 

Full or Part-time considered for an initial 12 month contract with potential for extention.

Overall Role Purpose

To provide marketing, business development and fundraising support to Parkhaven Trust.  This role will report into the CEO and work alongside the relevant Service Leads on implementing the marketing plan to achieve the defined objectives and KPI’s.

The role will include: fundraising, business development activities and marketing campaigns, events and initiatives and support with social media plans as well as internal communications.

Main responsibilities

Marketing

• To have an understanding of the Trusts market objectives, market position, target audiences and help to reinforce, internally and externally, our positioning in the market
• Supports the creation of the marketing plan, initiatives and activities
• Delivery of the marketing plan, providing support with advertisement, sponsorship, events, marketing literature, and fundraising initiatives and produces the internal newsletter.
• Support the Service Managers with the creation of marketing initiatives and literature to increase profile and generate new users for the services
• Helps to ensure appropriate follow up takes place after each marketing activity
• The implementation and analysis of service user and family surveys
• Production of marketing communication to families  
• Event co-ordination, which may include booking venues, event administration and on the day event management.
• Manage and completion of external award submissions
• Ensuring all marketing collateral is visible in appropriate areas
• Creation and implementation of fundraising activities
• The management of the website and content
• Manages any third party supplier relationships in relation to marketing
• Attends relevant networking events to promote Parkhaven Trust
• Competitor monitoring – review of competitor websites and local press to enable local team to keep abreast of event and campaign activity.
• Attending team meetings as required

Financial

• Supports the finance manager with the local marketing budget required to support the implementation of the marketing plan
• Delivers the agreed fundraising target
• Supports the local teams in reporting against KPIs.

People

• Is a confident and clear communicator and builds strong relationships with employees, families and service users at all levels
• Works collaboratively across the teams
• Acts as a role model and an advocate for the Trust
• Works in line with the Parkhaven Trust’s values,
• Seeks regular feedback and identifies and acts upon learning and development needs in order to develop technical and personal skills.

Person Specification

Desirable - Education/qualifications

• Marketing qualification, ie CIM Diploma or Post-Graduate Diploma or appropriate equivalent professional qualification
• Experience within a service organisation preferably health/social care related

Essential - Experience

• Some experience in a comparative role
• Some experience of fundraising activities
• Experience of coordinating marketing, activities with measurable outcome
• Strong communication skills and the ability to challenge
• Strong organizational skills
• Experience of managing own time and completing multiple tasks/assignments with potentially competing deadlines
• Understanding of analysis, and measuring ROI
• good communication and interpersonal skills
• good organisational skills
• enthusiastic and eager to learn
• motivated and a self-starter
• experience of Microsoft packages including PowerPoint

Interview date: 27th September 2019

We are looking for an experienced of PR and Marketing professional to play an active part in formulating the marketing and communications strategy to support a very well-established charitys growth and business development, both nationally and internationally.

Main Duties
To play a key role in implementing the digital communications strategy to maximise the charitys on-line presence and to ensure the structure, design and content of the website supports the charitys marketing, communications and fundraising strategies.
Responsible for coordinating, writing and editing supporter publicity and marketing materials

Responsible for researching, writing, commissioning and editing content, and supporting the production process from concept to distribution.

Responsible for sourcing relevant material for and liaising with an external agency on the production of a supporter and corporate newsletter and e-newsletters

Liaise with the website provider and keep abreast of new developments

Under the direction of the Director of Development, work with any website provider on refreshing or renewing website.
Act as digital media liaison, responsible for the development, coordination, and updating of various online and social networking sites.
Be responsible for developing and maintaining the brand/message and upholding brand guidelines.

The Candidate
Relevant degree and/or professional qualification and/or relevant experience
At least 3 years experience of leading PR/Marketing campaigns
A high level of communications experience, preferably in the not for profit sector, maritime industry or church environment
Ability to write clear and jargon-free copy
Ability to deliver innovative and strategic productions
Experience of setting up and maintaining websites/blogs and social networking sites including Twitter, Facebook, YouTube, Instagram, LinkedIn etc.
Fluency in IT systems Word and Outlook and Excel
Knowledge of Adobe Creative Cloud Photoshop/InDesign would be an advantage.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The organisation

HelpAge International (HelpAge) is a dual mandated international NGO whose humanitarian response is delivered through local partners, network members, and supporting affiliates. We aim to ensure that older people and their carers, have meaningful, dignified and safe access to humanitarian services including food, shelter, WASH income, protection, physical and mental health and psychosocial support.

HelpAge are looking for an experienced Humanitarian Protection Manager (HPM) to join our small and friendly Humanitarian Team (HuT) based in London; we support HelpAge’s global humanitarian work.

Key Responsibilities

• Develop the protection and inclusion capacity of the global humanitarian team through training, coaching, mentoring and project design.
• Expand our understanding of how the humanitarian crisis impact older people and the complexity of ageing amongst this population.
• Work with our regional teams, affiliates and partners to respond to humanitarian emergencies.
• Develop our capacity of local organisations to respond to humanitarian emergencies.
• Engage with other agencies, promoting the inclusion of affected older people in their programmes.
• Be creative and influence how the organization is developed strategically in the next 10 years.
• Author evidence based research which will contribute to telling the story of older people affected by the humanitarian crisis.
• If required, manage the initial phase of an emergency response where we do not have network partners.
• Travel at short notice and for up to a maximum of three months (deployments are more typically between two and four weeks).

Essential skills, knowledge and experience

• Post graduate degree in any of the following;
• International Relations
• International Law
• Human Rights
• Social Studies or
• Development Studies

• At least 5 years overseas humanitarian work experience.
• Proven experience developing and implementing community-based protection interventions.
• Experience and proven record of initiating and leading a rapid and effective humanitarian response in several recent major disasters.
• Proven experience developing and implementing protection and inclusion programmes in humanitarian contexts, including conflicts and natural disasters.

Our Benefits

We offer flexible working, a competitive benefits package:

• Salary - £40,000 to £44,841 gross per annum
• 8.5% employer pension contribution
• Scope for flexible working, including working from home
• Opportunity to work for a leading organisation working with and for older people globally
• Opportunity to travel

Other benefits include 33 days holiday (including bank holidays), life insurance, enhanced maternity and adoption pay. We also actively support our staff with a variety of flexible working arrangements to help balance work and home life.

ALL APPLICANTS MUST HAVE THE EXISTING RIGHT TO WORK IN THE UK

Closing date: Monday 14th October 2019

HelpAge International is an equal opportunities employer.

HelpAge International is committed to providing our staff with continuous professional development, flexible working and opportunities to thrive within an inclusive and diverse environment. As part of our commitment to promoting gender diversity, we are a member of the Business in the Community gender campaign.

We are looking for a Senior Programme Manager, Air Quality who wants to change the world.

This is one of the most exciting roles in the field of air quality – a chance to lead award winning air pollution busting projects and utilise the power of a coalition of over 200 government, public sector, charity and business supporters to help protect people’s health by improving the air we breathe. The Senior Programme Manager, Air Quality will play a pivotal role in supporting our dynamic and fast-growing charity to design and implement high-quality and impactful change programmes to tackle air pollution and climate change. We are looking for a passionate sustainability professional with extensive experience of leading excellent programmes that make a difference to the environment and people’s health.

The successful candidate will be a highly motivated individual who can lead on the following three areas:

Programme design and management

• Deliver a range of air pollution programmes, both directly to the public and to organisations including schools, healthcare organisations and workplaces, to an excellent standard, on time and to budget.
• Design and develop programmes to drive continuous improvement, maximum impact and attract more funding.

Stakeholder management

• Establish and maintain great relationships with public, private and charity sector delivery partners to ensure programmes deliver maximum impact with high satisfaction of all partners involved.
• Influence organisations and individuals to take faster and deeper action to improve air quality.

Communications

• Develop methodologies and materials to engage target audiences and drive change.
• Develop and communicate insights from clean air programmes and the Clean Air Public Insights Tracker (GAP intellectual property) to help inform public debate and accelerate the transition to cleaner air.

Key skills and experience

Required:

The successful candidate will demonstrate:

• Air pollution expertise, with up-to-date knowledge about the health impacts and solutions to air pollution.
• A commitment to change, both to create change for what is good for us and the planet, and to see the beauty in change in a flexible working environment.
• Results-oriented approach, to maintain focus on achieving outcomes and with a drive to accelerate the transition to cleaner air.
• Excellent programme management skills, including financial planning, time management, collaborative working, risk management and an eye for detail to achieve impact, high standards and client satisfaction.
• Proven programme design skills, to be able to create, cost-up and develop ideas, proposals and detailed programme plans.
• Strong team management skills, to be able to work with others, get the best out of your colleagues and develop the potential of those you manage.
• Great relationship management skills, with an ability to build, grow and maintain rapport with clients, delivery partners and external stakeholders.
• Influencing skills, in order to negotiate effectively and get stakeholders to act on air pollution.
• Excellent written and oral communication skills, in order to clearly communicate messages through a range of medium (e.g. workshops, leaflets, social media, websites) to a range of audiences and influence individuals and organisations to act on air pollution.

Desirable:

In addition, the following experience and skills are applicable, although not all are essential for the role:

• Behaviour change - knowledge and practical application of different theories and models of change.
• Business development skills, to explore opportunities with existing clients and identify new ones.
• Data analysis, to be able to extract and communicate pertinent meaning and messages from sets of data.

You will report to the Head of Health and Air Quality.

Who we are:

Muslim Aid is a British, faith-based international development organisation that provides support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

What you’ll be doing:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

The Supporter team plays a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

Who we are looking for:

The ideal candidate will be IT literate and proficient using Excel to handle data. You will have significant supporter/customer care experience obtained from the commercial or charity sectors. You will understand the importance of a supporter journey and how to map and track that journey to ensure each step is fully understood and engaged with.

You will have experience of working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities. You will also have proven experience of developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.

Why you should apply:

If you are ambitious and self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity. You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check (Basic, Standard or Enhanced depending on the role). In addition, all successful candidates for finance roles will undergo an Experian Credit Check.