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Quality Assurance Officer (Social Care)
Hft is one of the leading learning disability charities in the country, providing support for 3,000 people with a learning disability and employing around 3000 staff. Operationally, we have been and continue to be innovative in recognising and championing good support, whilst taking an alternative view at how support is provided. Our efforts are sector leading and recognised and observed by CQC and local authorities who provide most of the funding for care packages.
Working within the Quality & Improvement Team the Quality Assurance & Improvement Auditor will be responsible for driving quality as set out in the Quality Strategy to support services.
Position: Quality Assurance & Improvement Auditor
Location: National Role, Home based
Job type: Full Time, Permanent
Hours: 35 hours per week
Salary: £31,122 per annum + company car
Benefits: Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development.
Closing date: Tuesday 12 November 2019
About the role:
Supporting the Quality & Improvement Manager, the post holder is part of a team to ensure all services are safe and compliant in line with regulatory & contractual requirements while supporting the regions to achieve great outcomes for the people we support.
The Quality Assurance and Improvement Auditor will work closely with all operational Managers to assess the risk and lead on the development and implementation plan as required.
The post holder will be responsible for supporting good governance and continuous improvement across the organisation.
You will carry out an annual programme of Compliance audits and be involved in assessing, monitoring and reporting on operational delivery of Services. This will include working with services across all regions and will involve regular travel and overnight stays
About you:
You will have an understanding or background in quality assurance and/or audit processes within a Social Care setting with the ability to analyse data and produce written reports, enabling you to make improvements and support managers with SMART action planning.
Experience of managing the operational delivery of services, an understanding of the Quality Care Commission, Registered Services and Registered Managers requirements and current legislation are essential requirements.
You will need to hold full, current UK/EU driving licence.
Having a management qualification and previous audit experience are both desirable.
Interview date to be confirmed
STRICTLY NO AGENCIES PLEASE
Hft's usual terms and conditions apply.
Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do.
You may have experience of the following: Quality Assurance Officer, Quality Assurance Officer, Quality Assurance & Improvement Auditor, Quality Assurance Auditor, Quality Assurance Inspector, QA Inspector, QA Auditor, Quality and Assurance, QC Auditor, Quality and Control, QA, Quality Assurance, Charity, Charities, Third Sector, Not for Profit, NFP, Social Care, Quality Care Commission, Registered Services etc.
Ref: 89784
We have an exciting opportunity for a Community Fundraiser who would like to be part of a dynamic team where they can really make a difference. If you are looking for an inspirational challenge why not join one of the UK’s most recognisable charities and contribute to the incredible work we do across Sue Ryder.
Sue Ryder St John’s Hospice is situated in the village of Moggerhanger in Bedfordshire. We care for people who are approaching the end of their lives with progressive conditions. We have 15 beds and provide residential services for people aged 18 and over who have been referred to us by a healthcare professional. Our philosophy is to work holistically across all disciplines, with each patient receiving individualised programmes of care. We do not just care for our patients; we also look after and support their families and carers, offering bereavement help and spiritual care.
We are now looking for an enthusiastic and confident Community Fundraiser with excellent communication skills and experience of developing strong relationships whilst working towards the achievement of targets.
Key Responsibilities
• To plan for and deliver income to target and agreed Key Performance Indicators across a variety of income streams with a focus on recruiting community relationships and developing supporter led activity.
• To work collaboratively with fundraising colleagues across the directorate to help deliver national income streams (legacies, regular giving, events)
• To champion and facilitate a consistent and exceptional supporter care experience
This is an outstanding opportunity for someone with the following skills and experience:
• Community fundraising experience including the delivery of supporter led income
• Experience of the recruitment, management and strategic use of volunteers
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds
• A very strong performance ethic, driven and motivated towards the achievement of targets
• Ability to contribute to a pro-active team culture
A driving license is essential in this role.
About us
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.
*Competitive Benefits Package* – 25 days holiday rising to 30 plus bank holidays, buy and sell holiday scheme, private pension, staff discount with thousands of retailers, enhanced maternity pay, 15% off New Goods and lots more. Please visit our careers page for the full list.
ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland. We own and care for over 1,000 woodland sites across the United Kingdom and support the creation and management of woodland on land outside the Trust’s own estate
THE ROLE
The Visitor Experience Officer is a pivotal role in continuing to develop our visitor offer at our flagship site, Tring Park. They will work to maintain visitor numbers and significantly diversify our audience base, offering an audience-led, consistently high quality programme of engagement both on-site and online which results in more visitors actively supporting the work of the Woodland Trust. Through targeted marketing and partnership working with key attractions and stakeholders, the Visitor Experience Officer will utilise the setting, location and stories of Tring Park to attract new audiences, and develop an increased volunteer support base. Increased promotion to targeted local groups will demonstrate the site’s increasing value as a community asset.
The Visitor Experience Officer will be instrumental in leading new approaches to joint working to deliver on the ground results with regard to visitor engagement, membership recruitment and volunteer development and will play a key role in maintaining our current visitor offer.
THE CANDIDATE
You’ll have experience of working in popular visitor attractions, promoting, organising and running high quality engagement activities, ideally in a natural environment. You’ll have a proven ability to consistently deliver, and a passion for ensuring excellent levels of visitor service along with the ability to create innovative and engaging activities for a wide range of audiences. In addition, you’ll need to be present on-site on a regular basis so you’ll need to be excellent at developing effective relationships with a wide range of people. We want you to be an articulate communicator, driven by results and able to take responsibility for delivering an excellent visitor experience.
WHAT YOU CAN EXPECT
There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with contributory pension, life assurance and good holiday entitlement.
As the UK's largest woodland conservation charity, we are the leading voice for woods and trees. We campaign to protect precious ancie... Read more
At Connection Support we are passionate about the professional and quality services that we provide. At the heart of what we do are the exceptional team of support workers, team managers, administrative support and volunteers, and we are currently looking for new people to join our team.
We require an administrator to join our enthusiastic, hardworking and reliable team in Milton Keynes. Connection Support provides a breadth of specialist support services to a range of people facing complex life challenges. Our specialist support is tailored around the person and makes a difference to their life now but also provides building blocks to help them help themselves in the future.
The Job-holder is responsible for providing an effective administrative support service for the organisation and services in Milton Keynes. The job will be during normal office hours.
What we do to change lives
Connection Support provides a breadth of specialist support services to a range of people... Read more
The client requests no contact from agencies or media sales.
In 2019, 95% of young people do not actively engage with Church. The mission of Urban Saints is to make young disciples for Jesus, meeting young people wherever they are and introducing them to Jesus.
Our vision is to be an effective disciple-making movement, reaching young people in every community in the UK and Ireland.
Our amazing volunteer leaders gather young people and children together with brilliant weekly groups, an exciting Christian programme, wonderful camps and overseas missions. Tens of thousands of children and young people have been loved, discipled and launched into the world to make a difference for Jesus Christ through Crusaders (our name until 2006) and Urban Saints.
One of our four strategic pillars is Energize. Energize is a first-class online resource used now by over 1,700 Christian churches and organisations. It helps the Church reach and disciple tens of thousands of young people every week.
We have an opportunity for an Editor to join our team and to maintain and develop high-quality, relevant, exciting online resources for those working with groups of children and young people aged 3 to 15+ of all faith levels, providing excellent customer care for prospective and existing subscribers.
This is a part-time (3 days a week), fixed term maternity cover contract for nine months, starting on or after 1st December 2019.
In return, we offer excellent benefits including:
- 25 days’ holiday (pro rata) plus eight bank holidays
- Pension scheme – we contribute 6% gross salary to the Urban Saints pension scheme
- Life assurance
- Flexible working – we offer flexible working arrangements to optimise work/life balance
- Volunteering days
For further information and to apply, please visit our website.
Closing date: 9am, Monday 18th November 2019.
Interviews will be held as soon as possible after this date.