An excellent opportunity has arisen for a Care Assistant to join our client’s friendly and supportive team providing residential care in Aston Clinton, Buckinghamshire.

Location: Aston Clinton, Buckinghamshire

Salary: £17,082 per annum, £8.76 per hour, plus overtime and bonuses available on top of your basic salary and an annual bonus based on satisfactory performance

Hours: Full time (37.5 hours per week) and part time (22.5 hours per week) opportunities available - Ability to work shifts as part of a rota system, including some weekend and bank holiday working

“Our residents do not live in our workplace, we work in their homes"

The Role:

As Care Assistant you will work in an adapted home providing residential care for three individuals with learning disabilities, some of whom also have physical disabilities. Working as part of a dedicated team, you'll support service users with their day to day needs to enable individuals to lead independent and fulfilling lives.

The role of Care Assistant will involve assisting individuals with:

• Personal care needs
• Mealtimes and social activities
• Attending appointments and maintaining their health and well-being
• Promoting skills and involvement including shopping and domestic tasks such as cooking and cleaning
• Support in any other areas of their daily living

You'll follow agreed support plans and risk assessments to ensure that a highly effective service is provided, that meets each individual's needs, supports their aspirations and maximises their independence.

About You
You don’t need to have previous experience, but you will be a caring and enthusiastic individual with a 'can-do' attitude, who is driven by the desire to make a difference and have the ability to recognise and understand the needs of vulnerable adults with learning disabilities. Desired qualities will include:

• Effective communicator using different methods according to the complex needs of those in your care.
• Teamwork and flexibility are key to the success of the services provided, as is a clear commitment to equality and diversity

In return
Our client is committed to their staff and in return for your hard work they offer a considerable benefits package, including:

• Generous annual leave allowance of 25 days per year, plus statutory bank holidays, rising with service (pro rata for part time hours)
• Comprehensive training and development support from day one with the opportunity to gain a recognised vocational qualification
• Regular support from your line manager and colleagues
• Monthly attendance bonus
• Annual salary and cost of living review
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Workplace pension scheme
• Life assurance of three times your annual salary
• Fully paid DBS
• Employee assistance helpline
• Mileage paid for car usage
• Structured rota so you know your work pattern in advance

If you are interested in joining our client’s friendly team, please apply today!

In accordance with CQC regulations, appointment to this position will be subject to satisfactory DBS, reference and medical checks.

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Our client is an Equal Opportunities Employer.

Something new and exciting is coming to Northampton... Are you ready to be a part of this adventure? We have an opportunity for an experience social care supervisor in our clients’ brand new service.

Saxon Court is a brand new bespoke 'housing with support' scheme, situated just outside Northampton town centre. Our client has a fantastic opportunity to get on board right from the start as a Care Supervisor. 

Location: Saxon Court Northampton

Salary: £21,026 to £25,038 (£10.92 - £13.00 per hour) per annum pro rata

Hours: Full time, 37 hours per week

Closing Date: Monday 30 September 2019 

About the role: 

Saxon Court will be home to 17 residents with complex learning disabilities and/or have a condition on the autistic spectrum with behaviours that concern and associated mental health conditions. Often these residents will be coming from either an institutionalized environment or living away from home for the first time, so Saxon Court will play an integral role in developing skills and offering individuals a chance at living an independent life.

Saxon Court is a pleasant 5-minute stroll from both the train and the bus station, offering ideal transport links.

As a Care Supervisor, you will:

• Provide frontline management support to a team of Support Workers
• Assist with the day-to-day running of the project – we can guarantee you’ll never be bored
• Help the team of Support Workers to develop and excel, challenging and encouraging them to deliver an outstanding service
• Monitor the quality of the care and support provided, ensuring it meets our client’s excellent standards

About you:

As Care Supervisor you will bring with you the following skills and experience: 

• Experience and relevant knowledge working in a social care setting
• Experience leading a team
• Exceptional organisational skills
• The ability to support and guide staff to deliver a quality service
• Flexibility to work a range of different shifts, including weekends, bank holidays and occasional night shifts

If you show a commitment to our client’s core values of being Caring, Lean, Enthusiastic, Accountable and Resilient and have a passion for helping others, apply today!

In Return:

Benefits included with the role of Care Supervisor include

• c36.5 days leave a year with additional 2 days after 5 years’ service
• Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs e.g. Dentist, opticians etc.
• Company Pension Scheme options with contributions up to 7.5% matched by our client and includes life assurance cover
• Enhanced maternity/paternity/adoption pay
• Free enhanced DBS check where applicable
• £250 for successful referral of a friend/family member to work at NCHA
• Employee Recognition Scheme
• Great learning & development and qualification opportunities
• Discounted bus passes and gym membership, discounts and cashback at major retailers
• Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates. As part of our client’s LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. 

All successful candidates will be required to take a numerical and literacy as part of the selection process.

We very much welcome previous experience working as Team Leader, Senior Home Carer, Senior Care Worker, Health Care Assistant, Senior Support Worker, Nurses, Social Care Worker, Senior Care Assistant, Mental Health Care Worker, Home Manager, Deputy Manager, etc.

Working with the Individual Giving Manager, you will be helping to maximise income from individual supporters through the development of direct marketing activities and campaigns, assisting with our annual Make a Will Month campaign, and the production of our biannual newsletter, Rennie Grove Matters.

There is scope for you to research and develop new income generating products and assist with our web-based fundraising and social media activity. 

Ideally coming from a marketing background, or with transferable skills, you will be familiar with the importance of data management, building supporter relationships and ensuring all marketing materials are on brand. Cross working within the fundraising team and with our communications team will be an integral part of this role.

Rennie Grove provides specialist care and support for adults and children with a life-limiting illness in Buckinghamshire and west Hertfordshire, through its unique Hospice at Home service, available day and night and a range of day services to support patients live the best quality of life they can.

Flexible working such as 5 mornings/afternoons only or a 3 day week will be considered. You will work from Rennie House, Tring however travel between all Rennie Grove offices may be necessary on occasion as part of this role so a car and driving licence will be essential.

ARE YOU READY TO MAKE A DIFFERENCE?  Click ‘Apply Now’….

Interviews: 3 October 2019

Operations Admin Assistant

Reporting to the Supporter Care Manager, you will be responsible for:

• Management of all stock including merchandise and collateral
• Coordinate and monitor merchandise sales from website, eBay and other sources
• Work with fundraising and marketing teams to support key fundraising activities

This is a full-time role based at Brain Tumour Research Head Office in Milton Keynes.

Please send your CV with a covering letter, demonstrating why you are a suitable candidate, how you could add value to our organisation and detailing your current salary. A job description is attached. 

Early applications are encouraged and interviews have commenced. 

For more information about Brain Tumour Research and our work, please visit our website.

No agencies please.

Our client is recruiting for motivated, enthusiastic and positive thinking Support Workers to join the team in a brand new bespoke 'housing with support' scheme at Saxon Court in Northampton.

Location: Northampton

Salary: £16,816 - £19,088pa + enhancements for Night Working

Hours: Full time, Part time hours & Bank Hours available

Closing Date: 30th September 2019

As well as a great benefits package and flexible, family friendly working policies, our client fully supports the career progression of their staff and on-going training is provided, as well as opportunities to progress within the organisation. In short, it’s a great place to work! 

About the role of Support Worker:

How awesome would it be to be paid to play scrabble or plan a holiday?

Although the role will be challenging it will also be highly rewarding and you would be making a difference in someone’s life and putting a smile on their face.

This is an exciting opportunity for you to be part of the set up team for this new service.  It will be home to 17 residents with complex learning disabilities and or have a condition on the autistic spectrum with behaviours that concern and associated mental health conditions.

Residents will be coming from either an institutionalized environment or living away from home for the first time, you will go on this exciting journey with them and play a big part in helping them integrate and live independently in the community.  To do this, you will work with them to find out their interests and hobbies and plan activities accordingly, provide emotional wellbeing support and advice, encourage them to access befriending and advocacy services.

As this is a new service opening in February 2020, you will be required to work in our client’s other projects in Northampton (5 minutes’ walk from Saxon Court) and Burton Latimer whilst the project is set up. All travel expenses will be reimbursed during this period.

Please note that although the position is based in Northampton, you will be required to attend a one-day Corporate Induction event at Head Office in Nottingham as part of the induction process; travel expenses will be reimbursed.

About you:

You don’t need to have experience in care as our client will provide you with the required training to help you fully meet the needs of the residents. All you need is common sense, a ‘can do’ attitude, be willing to learn and share our values as an organisation.

This is a fantastic opportunity to make a difference to the lives of people whilst further developing your social work skills and career.  If you want to be a part of a successful team and share these values, then apply today!

Flexibility is key for this role. All shifts will be on rota basis and will be spread across weekdays, weekends and bank holidays.  This includes nights and sleep- ins; a 33% bonus is paid for waking nights and double time paid for Christmas and New Year shifts. In addition, an allowance of £36.78 also paid for sleep-ins.

All successful candidates will be required to take a numerical and literacy as part of the selection process.

In Return:

Benefits included with the role of Support Worker include:

• Free Health cashback plan; claim up to £100 for dental treatment, optician fees and other benefits
• 28.5 days statutory annual leave + bank holidays
• On-going training and development opportunities
• Free Enhanced DBS
• Benefits scheme offering discounts and cashback at high street shops and major supermarkets, gyms etc. via Health shield Perks 
• £250 for referring friends and family who share our values for a job
• Free confidential access to 24hr assistance program for counselling, advice and support

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates.

Whilst experience is not essential as full training will be provided we very much welcome previous experience working as: Support Worker, Home Carer, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Mental Health Care Worker, Voluntary Worker.

We’re looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our busy stroke support management team, as a Service Manager.

Position: Stroke Association Support Manager

Location: Office based (Bedford) or homeworking covering Bedford, Central Bedfordshire and Hertfordshire

Hours: 35 hours per week

Salary: Competitive

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6th October 2019

Interview Date: 14th October 2019

The Role

This role can be office base in Bedford but will involve frequent travel to our service bases (Bedford, Luton, Watford, and Welwyn) and also our main area office in Bury St Edmunds.

• Reporting to the Head of Stroke Support, the Stroke Service Manager will:
• Lead, manage and support a dispersed team of 9 Stroke Support Coordinators and 3 Stroke Support Assistants whom will be delivering services to stroke survivors and/or carers in Hertfordshire and Bedfordshire.
• Ensure that our services respond to the needs of the local stroke community
• Ensure that our services meet our contractual obligations and remain within budget.
• Be responsible for cultivating and maintaining key internal local external stakeholder relationships.
• Actively contribute to the work of the Stroke Support team and the wider organisation.

About You:

The post holder will:

• A proven track record of managing, recruiting and developing people 
• Demonstrable experience leading teams through continuous improvement in service delivery
• The ability to interrogate data and customer feedback and to write concise reports demonstrating the impact of our services
• Confidence in actively representing the charity at key meetings in the locality and developing and maintaining key stakeholder relationships
• Experience of working as part of a team to deliver shared objectives and work plans
• Have excellent IT skills and demonstrate a flexible approach to your role.

The use of a car with business use cover and the ability to drive is essential to be able to fulfil the requirements of the role. You will be reimbursed for business mileage.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits, opportunities to progress your career and flexible working options, including the option for this role to be homebased.

About Us

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

If you would like any further information regarding this role please do not hesitate to contact the recruiting manager, contact details available on the Stroke Association website.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care Manager, Support Manager, Service Manager, etc.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia. Alzheimer’s Society in Buckinghamshire is commissioned by the Buckinghamshire CCG and Buckinghamshire County Council to deliver a Memory Support Service for people with dementia and their carers.

Position: Dementia Support Worker
Location: Aylesbury or Beaconsfield, Buckinghamshire
Contract type: Part Time, Permanent
Hours: 20 Per week
Salary: £11,408 to £11,868 depending on skills and experience

Closing date: 27 September 2019
Interview date: TBC

About the role:

We are looking for a well-motivated person with excellent communication and people skills to work as part of the Memory Support Service team delivering memory/dementia support across the county helping to maintain independence, improving sense of well-being, and putting people in more control of their lives. You will be involved in memory screening for people with memory concerns and will work closely with people with dementia and carers managing referrals and maintaining a caseload logging accurate, up to date support plans and records for service users.

About you:

You will possess NVQ Level 3 or equivalent. It is desirable that you have experience of working with the statutory or voluntary agencies and have a good understanding of dementia. You will need excellent organisational skills and the ability to work well within a busy service environment.

The ability and willingness to travel independently around the area is essential.

The post will involve working in people’s homes and in a range of community settings; therefore, a satisfactory DBS result will be required.

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.

Customer Relations Manager Social Care, West Kempston, Job, 42k DOE

Your new company
You will be joining the luxury service of a leading developer and provider of specialist high quality senior living accommodation, including retirement housing, extra care and sheltered housing.

Your new role
You will be working to build the service brand within the local community by networking with groups/agencies to generate referrals into the home
You will ensure that show suites are well maintained
You will be following up with all enquiries and work closely with customers to ensure they are kept up to date with the progress of sale
You will ensure that all information and reports necessary for the key stakeholders and the senior management team are produced and delivered in a timely manner
You will be holding regular meetings with the Home Manager to review progress and discuss following weeks marketing and business development activities
You will be working to create a positive and successful move in experience for new residents and their families
You will gather market knowledge, including internal and external trends and patterns, in order to enhance the homes results. This will include maintaining an awareness of competitor activity in the area including pricing, new products and/or services.

What you'll need to succeed
Previous experience as a Sales Manager or Customer Relations Manager within the care industry
Strong negotiation and communication skills
Computer and technology literate with the ability to update company databases with required information

What you'll get in return
Salary up to £42,000 DOE
28 days annual leave
Childcare Vouchers
Season Ticket Loans
Study Leave
Career Break after 3 years service
Medicash Scheme
Ongoing Training and Development

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title

Outreach Worker – Housing First Project

Hours

37.5 hrs

Monday-Thursday 8.30-4.30 however some unsocial hours and weekend work will be required. This will typically involve a regular 5am-1pm Friday or a late finish no more than once a week. Bank Holidays may be worked on a rota basis for which time in lieu may be taken.

Annual Leave

25 days plus 8 Bank Holidays

Salary

£20478 pa

Probationary

Period

6 months

Reporting To

Housing First Team Leader

Conditions of Employment

As contained in NOAH Enterprise’ s Statement of Terms and Conditions of Employment and Staff Handbook

Background

NOAH Enterprise has been delivering services to vulnerable people throughout Bedfordshire since 1987 and has established and embedded the single trusted adult model. This means that each service user can begin to trust one person as they get to know them, and this trust allows recommendations and support options to be taken up.

You will be committed, compassionate, resilient, caring, have common sense and be empathetic to the needs of those among the most deprived. You will work with people who may be chaotic, may have mental health and addiction issues but need your help and support.

Throughout your work you will have considerable autonomy and significant periods of time lone working, enabling you to make a personal difference to people’s lives. You will have excellent time-management, prioritisation, motivating, organisational, inter-personal, and administrative skills. You will be competent in IT and communication, have the ability to build relationships with people from many nationalities and organisations and a commitment to help those in need. You will be persistent and undaunted in the face of seeming adversity.

Job Purpose

• You will provide on a 1-1 basis, support for the living and lifestyle needs of a group of 8 carefully selected homeless people with complex needs who have been allocated independent accommodation within Luton on the Housing First Pilot.
• To provide and coordinate, within daytime hours and with crisis telephone advice out of hours, specialist welfare service support where needed.
• To provide lifestyle and education to clients who have experienced repetitive homelessness to actively reduce the risks of eviction and abandonment. Promote independence and understanding of primary health service access to reduce the use of emergency services.
• To work with NOAH management to coordinate delivery of grant funds allocated for the project to transform flats into homes and to provide for the personalisation needs that will help people feel a sense of connection and safety.
• To innovate and work creatively to source additional material, items and technical expertise from the wider community in Luton such as other grants, corporate donors and corporate social responsibility team building days in order to help clients transform their flat into a home.
• The Housing First Service aims include:

• Supporting people who are homeless with multiple and complex needs to access suitable accommodation.
• Developing new approaches to working with people with multiple and complex needs.
• Supporting service users to improve their health and wellbeing.
• Supporting service users to engage with services to meet their health and social care needs that are non-emergency.
• Supporting service users to build resilience, develop their social capital within the local community and support recovery.
• Supporting service users to develop independent living skills to live more independently in the community and sustain their accommodation.

• Reducing the use of acute emergency services, such as A&E, ambulance call-outs and fire and rescue service.
• Reducing repeat homelessness.
• Contributing to the reduction in rough sleeping.
• Contributing to the reduction in the use of temporary accommodation

Main Duties

• To promote and provide clear information about the Housing First Project to other organisations and to work in close partnership across different agencies to share information to reduce rough sleeping in Luton.
• To deliver some on street outreach work in Luton to meet prospective candidates and assess their suitability for the project.
• To assist with receiving and managing new referrals onto the project both from external and internal sources and to maintain communication with the referrer.
• To attend the Housing First Operations Group and Caseload group to support the processes of assessing eligibility, prioritisation and allocation.
• To work with the new tenant to prepare them for embarking on an independent tenancy, communicating their responsibilities whilst also providing reassurance and advice.
• To support the new tenant to work with the housing officer to develop between them a strong and positive relationship which can withstand future tensions.
• To support the new tenant with all administration around setting up and equipping their new home incorporating their personal choices where possible.
• To support the new tenant with completing the 2 support plans on inform within week one and then to renew these at scheduled intervals every 12 weeks.
• To assist the clients to access primary health care services to help stabilise any health and wellbeing concerns or addictions if they are interested in this support.
• Build trust and relationships at a pace suitable to them, learn about their lives, their background and their ongoing needs. Where appropriate offer expertise and advice to tackle some of the barriers in their lives such as housing, benefits, employment, relationships and health.
• Use motivational interviewing techniques to support people to explore their own lifestyles and choices and to reflect on whether they are interested in recovery.
• To provide the clients with opportunities and choice to receive free support in decorating their homes with the assistance of corporate volunteering teams.
• To maintain keywork contact in person or by phone at least every other day with every client on their caseload and deliver a personalised approach allowing the client choice in the way that they engage with NOAH.
• To use the inform system to record every support intervention which is delivered.
• To provide opportunities and facilitate visits to places to encourage clients to live their own lives and to express their personalities and individuality and reduce social isolation.
• On an ongoing basis to help to manage their personal safety including undertaking persistent, assertive outreach such as on-street visits at any stage where eviction or abandonment seems to be approaching in order to give the client every opportunity to retain their home.
• To work with the local communities and neighbours to promote positive communication and understanding in order to reduce ASB and maintain property infrastructure.
• Monitor improvements and regressions and support the NOAH management in delivering comprehensive monthly reports to update commissioners of the current situations, trends, challenges and success that the project has witnessed.
• To support the NOAH management to ensure excellent quality and robust evidence is available to demonstrate the effectiveness of the Housing First Pilot. Working alongside the University of Bedfordshire team to audit this work and promote continuation of the project through a robust exit strategy which will ensure continuity of funding and the opportunity for project expansion.
• Submit written reports as required

General Duties/

Requirements

• Act as a NOAH Enterprise representative always and in a manner befitting a representative of the organisation.
• To work as part of the wider NOAH welfare team which includes supporting the work of the welfare centre as well as the on-street outreach workers.
• Identify opportunities to improve the level of service NOAH offers to service users.
• Take a responsible approach to your personal development – manage and update own skills base to ensure quality service delivery and engage fully with all training offered.
• As part of the NOAH welfare staff team you will be required to be part of an on-call rota and take occasional phone calls from service users requiring out of hours advice.

Administration

• All duties to be carried out in accordance with the policies and procedures of NOAH Enterprise
• Attend any meetings, seminars, training sessions as requested both on and off NOAH Enterprise premises
• Supporting the wider welfare centre team with Bank holiday and Christmas openings by contributing to this rota.
• Act as a NOAH Enterprise ambassador always representing the organisation in a manner befitting the charity
• The post holder may from time to time be asked to undertake other duties as specified by the Chief Executive or Head of Welfare Services. Permanent changes to the job description will only be made in negotiation with the post holder.

Christian Ethos

The work of NOAH Enterprise is founded upon a Christian ethos and it is expected that the post holder will respect this ethos

Job Title:

Outreach Worker – Supporting Migrant Rough Sleepers Luton ROMANIAN

Department:

Welfare Services

Hours:

37.5 per week or negotiable subject to availability

Some unsocial hours and weekend work will be required. This will involve regular 5am starts or a 1am finish no more than once a week.

Bank Holidays may be worked on a rota basis for which time in lieu may be taken.

There may be a requirement to work for one Saturday morning each month.

Annual Leave:

25 days plus bank holidays

Salary

£20,478 pa

Probationary Period:

6 Months

Conditions of employment

As contained in staff contract and NOAH Enterprise’s Statement of Terms and Conditions of Employment and Staff Handbook.

Reporting to:

Outreach Team Leader

Background

This is an exciting and challenging opportunity to make a real difference in the lives of those who are among the poorest in our community. Your initial remit will be to ensure that migrant rough sleepers in luton are offered prompt and effective support to move away from life on the streets. You will be committed, compassionate, caring, have common sense and be empathetic to the needs of those among the most deprived. The clients may be chaotic, have mental health and addiction issues but need your help and support.

You will understand what is important to people of all nationalities and the type of challenges that they face in achieving these in modern Britain and in particular be able to communicate with Romanian nationals. 

Throughout your work you will have considerable autonomy and significant periods of time lone-working enabling you to make a personal difference to people’s lives. You will have excellent time-management, prioritisation, organisational, inter-personal, and administrative skills. You will be competent in IT and communication, have the ability to build relationships with people from many nationalities and a commitment to help those in need. You will be persistent and undaunted in the face of seeming adversity.

Purpose of the job

• Working as part of a wider outreach team you will provide an effective Street Outreach Programme meeting rough sleepers at the earliest opportunity.
• Work with the NOAH Welfare Centre, NOAH Academy and NOAH Social Enterprise as well as the Local Authority and other agencies to open new opportunities for migrant rough sleepers to make positive changes in their lives. In particular to lead, mentor and motivate migrant rough sleepers through to achieving success in either finding sustainable work and a settled lifestyle or a positive reconnection to their home country.
• As well as achieving these outcomes be prepared to support holistic needs such as addressing health and other issues such as substance misuse, maintaining their tenancy and managing their finances, reducing offending and establishing positive social networks in the community.
• Support vulnerable people to apply for the EUSS scheme and find innovative ways to successfully evidence their history in the UK.
• Deliver the outcomes specified in the conditions of grant re the Supporting Rough Sleepers with No Recourse to Public Funds (NRPF) project i.e.

• Monitoring the total migrant rough sleeping population size
• Increase numbers engaging in training in English
• Increase numbers engaging in ‘preparation for employment’
• Increase numbers engaging in work experience
• Increase numbers reconnecting
• Increase maintained reconnections
• Increase numbers moving into and staying in employment
• Prepare case studies where lessons have been learnt and successes achieved.

Main Duties and Responsibilities

• Visit the localities that migrant rough sleepers frequent such as camps, parks, woods, disused buildings and other sites at the regularity prescribed in visiting schedules at the hours prescribed;
• Enter into conversation with them via their native language where possible with a view to persuading them to engage with NOAH’s services;
• Upon engagement and as a priority help them into stable accommodation where finances exist;
• Act as a front-line worker with rough sleepers by completing a needs assessment and support plan. Setting objectives targeted towards the end goals of either finding work or reconnecting such as

1. Learning to speak English fluently (b) Understanding the customs of the UK.

• Respond quickly to new referrals and rough sleeper sightings. Keep a caseload of up to 20 clients making sure that they are all visited weekly. Complete weekly tasks allocated by the Outreach team leader within a 7-day deadline;
• Liaise with statutory authorities on behalf of clients regarding housing, benefits and health issues as their ‘single trusted adult’.
• Accompany them to meetings as required to remove any barriers to engagement and actively prevent drop out by flexible, creative and personalised key working;
• Identify barriers to employment/reconnection and work creatively with the NOAH welfare team to overcome these.
• Encourage clients to make effective use of all NOAH resources such as preparation for employment programmes, English language programmes, training and voluntary work experience, job readiness workshops, obtaining of ID documents and relevant qualifications.
• Encourage all clients to actively play a growing part in their recovery from homelessness by sharing tasks and preventing dependencies from developing. Work towards appropriate discharge from the service and onward referrals where needed;
• Maintain a statistical record of activity, outcomes and outputs achieved and monitor improvement and/or regression where appropriate;
• Submit written reports as required;
• Maintain comprehensive client files for all individuals on the NOAH Database including Support Plans, Needs and Risk Assessments, Client Questionnaires and all Client contact;
• Maintain an up-to-date online outlook calendar to ensure safe and effective lone working and comprehensive daily scheduling.
•  Ensure a consistent Street Outreach Presence is maintained with frequent spot checks.

General Requirements

Contribute to NOAH Enterprise Welfare team duties by: -

• Assisting on a rota basis with the staffing of NOAH Enterprise Bank Holiday, weekend and Christmas Luton Welfare Centre opening;

Administration

• All duties to be carried out in accordance with the policies and procedures of NOAH Enterprise;
• Attend any meetings, seminars, training sessions as requested both on and off NOAH Enterprise premises;
• Complete the care certificate qualification before graduating from the probationary period
• The post holder may from time to time be asked to undertake other duties as specified by the Chief Executive, Head of Welfare Services or Outreach Team Leader.  Permanent changes to the job description will only be made in negotiation with the post holder.

Christian Ethos:

The work of NOAH Enterprise is founded upon a Christian ethos and it is expected that the post holder will respect this ethos.

COMMUNITY FUNDRAISER

15-35 hours per week – includes evenings and weekends

Job share/part-time considered

£21,000 - £23,000 pro rata per annum

As part of our wider dedicated Fundraising team, you will proactively work with our two community fundraisers to deliver an effective community fundraising programme. The programme generates vital income for the hospice by engaging with supporters and volunteers in a range of community settings.

We are looking for a creative person who is also an excellent communicator, with strong organisation and administration skills. You will provide end to end stewardship to our vital supporters, you will co-ordinate volunteers, and help raise the profile of our Hospice as you support community events and campaigns.

You will need a high level of computer literacy as you will be required to keep records updated and attain reports from our CRM database.

The nature of the role will require evening and weekend work – time in lieu will be honoured for out of hours working and flexible working can be accommodated. Candidates over the age of 25 would be desirable to be able to drive the Hospice van.

In return we offer generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays) and increases with length of service, free onsite parking, pension scheme, and enhanced maternity, adoption and sick pay provision.

Closing date: 22nd September 2019

Interview date: 27th September 2019

The MND Association have an exciting opportunity for two Income Officer's to join our Supporter Care Team within our Fundraising Directorate.

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Salary: c.£19,000 per annum plus benefits

Location: Northampton

Hours: Full-time 37 hours per week

Contract Type: Permanent

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About the role

Are you efficient, enthusiastic and enjoy attention to detail? Do you deliver excellent customer service?

We are looking for two committed team members, with database experience, to join our Supporter Care team, to assist in the delivery of an efficient and effective service for both existing and potential supporters of the MND Association.

Processing all of the Association's donated income on to our Raiser's Edge database, we work with all fundraising teams, Association departments and our supporters to understand processing and fulfilment requirements and to ensure that income is coded correctly and acknowledged in the most appropriate way.

What are we looking for?

We need someone who is flexible, willing and good at problem solving with a high degree of accuracy and customer service skills.

Being able to manage your own workload, while supporting other members of the team is also very important, as is a mature and confident approach.

On a practical level you need to be an experienced Microsoft Office user and, in particular, have advanced knowledge of Word and Excel.

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How to apply?

We would love to hear from you.

If this sounds like the perfect opportunity for you, apply online now.

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About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

• MND is a fatal, rapidly progressive disease that affects the brain and spinal cord
• It attacks the nerves that control movement: people can still think and feel but their muscles refuse to work
• Six people die from MND every day in the UK. It has no cure

Important Notices

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Please note, from late 2019, our National Office will be relocating to new premises in Moulton Park, Northampton.

At the MND Association we are committed to equalities and value diversity. We are working hard to remove perceived and actual barriers to participation by people with and affected by MND, current and future staff and volunteers and stakeholders.

The post-holder will be required to deliver effective administerial support to the charity's Board of Trustees, the trading company's Board of Directors, the charity's Leadership Team, as well as providing admin support to a number of internal meetings. The post-holder will also hold an important role, being responsible for our main reception function. We require a organised individual who is capable of empowering decision-makers via effective organisation-wide support.

Job Description

Governance

• To provide administration for Trustee Board meetings and subcommittee meetings, including organising Outlook meetings, preparing agendas, liaising with managers and trustees, booking rooms, taking minutes and preparing formal minutes
• To be knowledgeable on the quoracy of all Union meetings and to monitor and advise as necessary
• To maintain a record of membership of the Board, to be reported to Governance and Appointments Committee
• To support the HR Advisor when recruiting new Trustees
• Work with the Democracy Coordinator to ensure that the governing documents of the organisation are up to date and appropriately accessible to our members via the organisation’s website.
• To perform administration duties that ensure the Union meets its statutory requirements with Companies House and Charities Commission, including updating the Charity Commission website
• To provide relevant information to the Website-Development Coordinator regarding the content of SU governance webpages
• To be knowledgeable of the UNSU Constitution and Bye-Laws, as they apply to this post, including any legal requirements
• To provide general administrative support to the organisation’s Leadership Team
• To provide a minute taking facility for senior staff meetings
• To coordinate the internal/University meeting procedures in terms of circulating agenda, papers and minutes and assisting with diary management
• Ensure a robust system is in place for follow up of agreed action points from meetings
• Provide an administrative support service for any major project activity the SU may undertake E.g. Quality SU’s

Reception

• Supervise a small team of student staff who will be the front-face of our organisation with regards to any enquiries received at our reception desk, via social media or to our general enquiries e-mail
• Train and support that students staff team to:
  • Be proactive in developing knowledge of the organisation’s operation, and therefore allowing for a more knowledgeable and effective front-of-house for the organisation via the reception desk, enquiries e-mail and for social media enquiries.
  • Be responsible for general office duties ie: Receipt and distribution of post, lost property, efficient message taking, stationery stock control & ordering,
  • Provide administrative support to members of staff at the Union where required, particularly in supporting the wider Student Engagement team
  • Be responsible for issuing of NUS Extra cards
  • Bursary scheme- Maintain shared database of eligible students’.  Log all vouchers collected. Liaise with UoN staff weekly on progress of collection.
  • Manage all enquiries from emails or in person for room bookings at the Engine Shed. Maintain a shared calendar with other staff to enable bookings. Liaise with appropriate staff of all aspects of the booking including Catering requirements, IT/AV requests and furniture layouts. Organise car parking. Complete follow up paperwork from bookers.
  • Publish a weekly events calendar to inform all Engine Shed staff and UoN Security staff of events including any necessary room changes for staff working areas.
• The post-holder should ensure that the reception is staffed between 10am and 4pm each day during term-time, and between 10am-2pm out of term time.

Person Specification

Essential

• GCSE English Language and Maths at Grade C.
• Significant experience (ideally +2years) of working in an office environment
• Practical experience of working in customer service environment and the ability to recognise excellent service standards
• Experience of diary management for senior staff
• Experience of supporting senior managers and coordinating meeting events
• Understands the need to be able to handle information of a confidential nature
• Excellent  IT skills i.e. Word, Access, Excel, PowerPoint, Outlook
• Experienced at producing accurate meeting minutes
• Exceptional organisational skills
• Ability to keep web pages up to date with internal meeting minutes

Desirable​

• Able to demonstrate knowledge of charity governance and structures
• An understanding of Students’ Unions and their democratic processes and procedures