Care management volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your Legacy Starts Here!
Become a Founding Trustee for SUNSHINE! - Approx 5-8 hours per month (flexible)
This isn't just a volunteer role; it's an invitation to ignite a movement.
SUNSHINE is a brand new, 100% volunteer-run charity, born from a fervent belief that no one should face loneliness alone. We are on the cusp of bringing immense joy, genuine connection, and vital community spirit to countless lives. But to truly shine, we need YOU.
We're looking for visionary leaders to join our passionate Board of Trustees – the very architects of SUNSHINE's future. As a founding Trustee, you won't just advise; you'll build, shape, and drive the strategic direction of a charity set to transform lives.
This is a challenging, yet incredibly rewarding opportunity to leverage your expertise at a pivotal moment. Imagine the profound satisfaction of knowing your guidance directly establishes our foundation, enables our growth, and creates a lasting impact on community wellbeing.
We urgently need Trustees with exceptional skills and a burning desire to make a difference, particularly for the crucial roles of:
- Vice Chair: To provide dynamic leadership and strategic support to the Chair, ensuring robust governance and inspiring our team.
- Secretary: To be the backbone of our governance, ensuring meticulous records, legal compliance, and smooth board operations.
- Treasurer: To expertly set up, manage, and control our financial aspects, ensuring transparency and sustainable growth from day one.
- General Trustees
Beyond these core roles, we are also seeking Trustees with vital experience in:
- Fundraising: To unlock the resources that will fuel our mission and expand our reach. This includes Grant writing experience.
- Service Development: To design and refine impactful programmes that truly resonate with community needs.
- Marketing & Partnerships: To amplify our voice, build crucial alliances, and spread the word far and wide.
- And more! If you have strategic leadership skills and a passion for our cause, we want to hear from you.
Why step up now? Because this is your chance to be part of something truly special from its very inception. Your leadership will directly enable SUNSHINE to get formally set up, registered, and launch the vital programmes that will change lives by fostering connection and combating isolation.
Are you ready to build a brighter future, one life-changing connection at a time? Are you passionate, dedicated, and committed to taking on this powerful challenge with flexible hours?
Your legacy of compassion and community impact awaits.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Balance Support CIO is a specialist provider of learning disabilities services across SW London. We are seeking new trustees to support the charity's widening strategic partnerships and business growth.
What will you be doing?
Reshaping our Board
Balance has trustees with substantial experience across a range of disciplines from housing law to management consultancy and information technology. This experience and knowledge have been critical in supporting the charity's executive leadership restructure operations and qaulity assurance standandards.
As a result they have steered the charitys growth and development increasing turnover from £2.3 Million in 2022 to £4.2 Million in 2024. With additional new work likely in 2025, the board see's strengthening it's knowledge and specialisms as critical in leading this new phase of our development.
Who we are looking for
We are looking for new trustees who have a commitment to driving high quality and empowering social care services. You will recognise the importance of your role in being both a critical friend to the executive leadership as well as an expert in your given field.
Following some recent resignations the board is looking for trustees who can bring backgrounds:
- finance - insight, support and guidance to help develop a sustainable and financially resilient charity
- marketing - knowledge of and ability to support the charity's approach to marketing its services to new customers, commissioners and other business partners
- human resources - a background in HR that provides guidance and support to board in ensuring our personnel governance aligns with our legal obligations
Previous experience as a trustee is not necessary as we will offer training and support where there may be gaps in knowledge. However we are particularly keen to hear from candidates who may be from a black and minority ethnic background, women and people living with a disability.
Where you live
We are a charity based in Kingston with operations across a number of boroughs in SW and Central London. Whilst insight and knowledge of SW london may be an advantage, our flexible approach to attending board meetings in person or online offers wider opportunities for participation from beyond the charity's base.
What are we looking for?
We are looking for trustees with the following experience and skills:
Financial
- Strong commercial background in a senior finance role.
- Knowledge of (or willingness to get to grips with) charity SORP and any impending changes.
- Strong ability to communicate financial information to members of the Board and other stakeholders.
- Knowledge and experience of fundraising governance and good finance practice.
Marketing and Communications
- Knowledge and experience in a marketing and/or communications role
- Can provide industry knowledge and adivce on marketing and communications to grow brand and public awareness.
- Understand the role of strategic planning in relation commuications and market development.
Human Resources
- Experience and knowledge of HR management at a senior level
- Able to provide insight and strategic direction on our governance obligations in relation managing our workforce and supporting their development.
General
- Skilled in analysis, evaluation, and sound judgement
- Understanding and acceptance of the legal duties and responsibilities of being a trustee, or a willingness to undertake training at their appointment.
- A collaborative and team-oriented approach to problem solving and to management.
- The Board meets at least 6 times a year and each trustee is expected to attend all board meetings (even if remotely) to contribute to discussions and decisions and occasional attendance at other community events, service visits and away days.
The difference you will make
As a new member of our board you will be joining at an exciting time for the charity. We are increasingly recognised as a quality provider of services to people with a range of specialist and complex needs.
The roles we are looking to fill on the board will provide expertise and insight key to our growing portfolio. You will support our growing level of privately sources income, the charity's social enterprise arm and the charity's push to grow its brand for generally.
Your commitment to transforming the lives of people with learning disabilities and/or enduring mental health support needs will also inform your application. As a trustee you will instrinsically align with our 6 values:
- Idependence
- Empowerment
- Staff Recognition
- Professionalism
- Sustainability
- Partnership
And be able to mobilise you knowledge in maximising the boards ability to lead our development in relation to them.
Before you apply
Trustee applicants will be invited for an informal discussion with the CEO prior to a more formal discussion with a selection of trustees. This will enable any candidate to find out a little more about the charity, to discuss dates when they can meet with trustee's and ensure they have space to ask any questions necessary to inform their decision making.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form, with references.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising team leader volunteer
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· supporting and encouraging a team of fundraising volunteers
· planning fundraising events and activities with your team
· allocating tasks before and during fundraising events
· keeping financial records from fundraising events
· encouraging and promoting a professional image of Cats Protection
· following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about ‘The Creative Arts’? At Bloomin’ Arts, we see and hear the difference made when ensuring disabled adults have opportunities to be artists and leaders within visual art, drama, dance, and theatre. As a Trustee you will share a responsibility to oversee how our charity is managed and run. Ensuring what we do is always in our participant’s best interest.
Do you recognising ‘art and culture’s’ place in society. Could you help us achieve our future objectives and impact our ability to empower the lives of disabled adults through the creative arts. As Chair, you will play a vital role in:
- · Supporting the development and growth of our charitable arts organisation.
- · Driving our commitment to disability provision and leadership within the arts.
- · Leading with empathy to tackle challenges and direct change where needed.
- · Leading governance and compliance in line with the charity commission.
- · Advocacy and support fundraising as an ambassador for the charity, leveraging your networks to advance the charity’s reach and influence.
- · Ensuring our values and disabled artists (participants) remain at the heart of everything we do.
We are seeking a candidate with:
- · Ideally experience of charitable sector and/or arts and culture management.
- · A strong connection to or lived experience of disability.
- · Ability to lead and inspire other trustees and our staff.
- · Dedication to the role to ensure your contribution and leadership makes a positive difference.
- · Ability to be in person at Trustee Meetings, held at our venue in RH7.
Why it’s an exciting time to join us:
- · This is a time of growth for us as a charity.
- · The challenges we face, we approach positively and openly.
- · We are constantly working to improve awareness and build our relationships to increase our reach and impact.
- · We love finding people who share our passion and vision and will stretch our viewpoints.
- · We celebrate diversity and make inclusion part of what we do every day.
Length of term and time requirements:
Chair to join ideally for a 3 year term and opportunity for a further two.
Approximately 4-6 hours per month inc preparation and attendance for trustee meetings.
Renumeration:
Your services are always hugely appreciated, but services are offered on a voluntary basis and receive no renumeration except expenses reasonably incurred.
You will be required to have informal conversations with:
1st Step - Community Engagement Coordinator.
2nd Step - CEO ( digitally or in person).
3rd and following steps to further help you understand charity and Trustee Board as necessary.
Enabling opportunities for disabled adults within the creative arts.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Citrus Arts, a circus and outdoor arts organisation in Pontypridd in the South Wales valleys, is looking for new trustees to join our small yet mighty board.
Who are Citrus?
We’re an arts charity with a vision of a flourishing creative community rooted in the ethos of the travelling circus
Citrus’ mission is to use the hands-on skills of circus and outdoor arts life to nurture citizenship and kindness in our neighbourhood, and to ignite creativity, connecting our community to self, to each other and to the land through hosting spectacular shared experiences.
What do we do?
Paid training in outdoor arts technical skills for young people not in education, employment or training (ArtWorkers scheme) see short film
Outdoor arts and circus installations with and in our community see Ty Unnos film
Circus classes for children and adults at our base at Hopkinstown Hall
Rage Rage | Oes Oes a rebellious cultural programme for people who left school before 1990
Creative community events eg NT Live screenings, gigs, performances and community days
Who are we looking for?
We are seeking new members to join our board and help us drive the company, ensuring that we work with determination and flair in everything we do.
We’re particularly interested in hearing from people who live in Hopkinstown or the local area, who are Welsh speakers and/ or who feel their lived experience is underrepresented in the arts or on charity boards.We are also interested in hearing from folks with experience in environmental sustainability, safeguarding, marketingor relationship building, staff management, data protection and/ or venue management. The most important thing, however, is that you are interested in the arts and have a desire and enthusiasm for helping our community and our young people to embrace creativity, citizenship and kindness.
A trustee is a person who takes care of the work of a charity, making sure it meets its charitable aims and carries out everything it does in a legal and professional way. Trustees have meetings every few months to check on, plan and discuss the work of the charity. Trustees do not get paid for being trustees, but they do get expenses for any travel etc.
Citrus’ board meetings are held around 4 times a year, usually on Zoom, and there are other Citrus creative events we love our board members to attend where possible. These can include screenings, gigs, performances, festival, workshops and much more. We aim to support our board with training and development needs as well as social opportunities.
Currently, Citrus Arts has 4 trustees and we’re looking for 3 or 4 more.
To apply, send us an application in any format you would like. You can send a CV if you have one with a covering letter, and audio file or a video. You can apply in English or Welsh. Currently, our board meetings happen in English with some Welsh, and we’re really keen to increase the amount of Welsh spoken. We’d also be happy to support BSL interpretation of meetings if required.
If you would like to have an informal chat with one of our current board, or if you have any questions get in touch with our Executive Director Beth.
Deadline for applications: 31st July 2025 5pm
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Mae Citrus Arts, corff syrcas a’r celfyddydau awyr agored ym Mhontypridd yng nghymoedd De Cymru, yn chwilio am ymddiredolwyr newydd i ymuno â’n bwrdd bychan ond grymus.
Pwy yw Citrus?
Elusen yn y celfyddydau ydym, a chennym weledigaeth o gymuned greadigol â’i gwreiddiau yn ethos y syrcas deithiol
Cenhadaeth Citrus yw defnyddio medrau ymarferol bywyd y syrcas a’r celfyddydau awyr agored i feithrin dinasyddiaeth dda a charedigrwydd yn ein cymdogaeth, ac i danio creadigedd, gyda chysylltu ein cymuned â ni’n hunain, â’n gilydd ac â’r tir drwy lywyddu profiadau trawiadol ar y cyd.
Beth wnawn ni?
Hyfforddiant tâl mewn medrau technegol yn y celfyddydau awyr agored i bobl ifanc sydd heb fod mewn addysg, gwaith na hyfforddiant (y cyllun Cywion Celf)
Mewnosodion celfyddydau awyr agored a syrcas gyda’n cymuned ac ynddi DOLEN Â TY UNNOS
Dosbarthiadau syrcas i blant ac oedolion yn ein canolfan yn Neuadd Trehopcyn
Rage Rage | Oes Oes sef rhaglen ddiwylliannol wrthryfelgar i bobl adawodd yr ysgol cyn 1990
Digwyddiadau cymunedol creadigol e.e. sgriniadau NT Live, gigs, perfformiadau a diwrnodiau cymuned
Am bwy rydym yn chwilio?
Rydym yn chwilio am aelodau newydd i ymuno â’n bwrdd a rhoi help llaw i ni yrru’r cwmni, gydag ymorol ein bod yn dal i fod yn gyfrifol ac yn gweithio’n benderfynol ac yn ddawnus ym mhopeth wnawn ni.
Mae gennym ddiddordeb yn arbennig mewn clywed gan bobl sy’n byw yn Nhrehopcyn neu’r cyffiniau, sy’n medru’r Gymraeg a/ neu sy’n teimlo bod profiad eu bywyd heb ei gynrychioli ddigon yn y celfyddydau neu ar fyrddau elusennau.Mae gennym ddiddordeb hefyd mewn clywed gan bobl a chanddyn nhw brofiad ym meysydd cynaliadwyedd yr amgylchedd, diogelu, marchnata neu feithrin perthynas, rheoli staff, diogelu data a/ neu reoli oedfannau. Fodd bynnag, y peth pwysicaf yw bod gennych ddiddordeb yn y celfyddydau ac awch a brwdfrydedd dros helpu ein cymuned a’n pobl ifanc i goleddu creadigedd, dinasyddiaeth a charedigrwydd.
Rhywun sy’n gofalu am waith elusen yw ymddiredolwr, yn ymorol ei bod yn cwrdd â’i hamcanionelusennol ac yn gwneud popeth a wna mewn modd cyfreithlon a phroffesiynol. Maeymddiredolwyr yn cwrdd bob ychydig fisoedd i fwrw golwg ar waith yr elusen, ei gynllunio a’i drafod. Chaiffymddiredolwyr mo’u talu am fod yn ymddiredolwyr, ond maent yn cael treuliau i ymorol am deithio etc.
Cynhelir cyfarfodydd o fwrdd Citrus tua phedair gwaith y flwyddyn, fel arfer ar Zoom, ac mae yna ddigwyddiadau creadigol eraill gan Citrus rydym wrth ein boddau o weld ein hymddiredolwyr yn mynd iddynt lle bo modd. Gallai’r rhain gynnwys gigs, perfformiadau, gŵyl, gweithdai a llawer at hynny. Mae’n amcan gennym gefnogi ein bwrdd o ran anghenion hyfforddiant a datblygu yn ogystal â chyfleoedd cymdeithasol.
Ar hyn o bryd mae gan Citrus Arts bedwar ymddiredolwr ac rydym yn chwilio am dri neu bedwar eto.
I wneud cais, anfonwch gais atom ym mha fformat bynnag y mynnwch chi. Gewch chi anfon CV, os oes gennych un, gyda llythyr eglurhaol, a ffeil sain neu fideo. Gewch chi wneud cais yn Gymraeg neu yn Saesneg.Ar hyn o bryd mae’r cyfarfodydd o’n bwrdd ar fynd yn Saesneg gyda pheth Cymraeg ac rydym yn awyddus iawn i glywed siarad mwy o Gymraeg. Byddem hefyd yn falch o gefnogi dehongli cyfarfodydd yn Iaith Arwyddion Prydain os oes gofyn.
Os carech gael sgwrs anffurfiol â rhywun sydd ar ein bwrdd ar hyn o bryd, neu os oes gennych unrhyw gwestiynau, cysylltwch â’n Cyfarwyddwr Gweithredol, Beth.
Dyddiad cau ceisiadau: 31 Gorffennaf 2025 5pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING VOLUNTEER
Fundraising Volunteer (RSPCA Finchley, Golders Green, Hendon & District Branch)
Do you have bags of enthusiasm and are good at organising events? If yes, volunteer for the RSPCA as a Fundraiser and have fun and meet new people whilst raising vital funds for animals in need in your area!
Overview of opportunity
As a Fundraising Volunteer, you will play a vital part in organising and assisting with our fundraising activities. All the proceeds from these activities go directly towards the essential animal welfare work that we do at branch level.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care, and awareness of issues affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Finchley, Golders Green, Hendon & District Branch
The RSPCA Finchley, Golders Green, Hendon & District Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is local animal welfare. We take in neglected, abandoned & vulnerable animals locally, via our own animal welfare officer, as well as the national RSPCA Inspectorate officers. Our funds are mostly raised through our 2 charity shops.
Fundraising Volunteer responsibilities
- Organise, advertise, and promote fundraising activities to raise vital funds to improve animal welfare.
- Plan and participate in organised events for fundraising over an agreed period.
- Communicate all planned activities with staff and other volunteers.
- Work alongside other volunteers, staff, and members of the public, ensuring excellent customer service at all times.
- Ensure best practice in fundraising and that it is legally compliant.
What we are looking for in a Fundraising Volunteer
- Someone who is flexible and can offer an ongoing commitment.
- Lots of enthusiasm to help us raise much needed funds
- Good communication and organisational skills
- Friendly and approachable
- Ability to work on own initiative
What we can offer you as a Fundraising Volunteer
- You will be making a massive difference to the welfare of the animals in your area.
- Join a community which will enable you to meet new people and make new friends.
- Learning new skills through our comprehensive induction and training programme.
- Enhance your CV by adding your volunteering experience and newly acquired skills.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Brompton Fountain is a children's charity working with those impacted by heart and lung conditions in Royal Brompton and Harefield hospital. Our charity provides a wide range of vital resources, services, parent/carer amenities, and accommodation. We also fund medical equipment, facilities improvements and projects outside of the NHS remit. We are currently looking for a voluntary In-Patient Services Officer to help our organisation support the children and their families on the wards of our hospitals by distributing/providing resources/services to improve the quality of their stay in our hospitals.
Of Note: This role entails interacting and seeing children who can be very sick. This is understandably very sad and can be distressing to witness. Please make sure you are able to cope with this before applying.
We would like the volunteer to help with:
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Distribution of resources to patients and families on the ward e.g care packages and food vouchers.
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Being a point of contact for families in hospital to talk to.
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Supporting in-hospital socials.
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The tea and coffee service we deliver on the wards.
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Communicating with families who may share personal stories related to the charity. Feeling comfortable and confident to speak to people about our charity and what we do.
You will be supporting our Community Lead and Children and Families Service Lead who will provide an overview of our existing processes and be there to help you every step of the way. The Brompton Fountain has a strong team of staff and volunteers who you will be working collaboratively with as a team to support the families we are in contact with.
Your input will greatly affect the patients and their families lives whilst they are staying with us. With your help we will be able to provide them with the resources they need whilst staying with us and create a strong support system for them here in the hospitals.
Criteria
We are looking for a volunteer who has:
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Is an empathetic and compassionate person who is willing to have discussions with families around topics like health issues, additional needs, and bereavement.
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Confident and proactive.
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Flexible and adaptive.
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Understands the resource constraints of a small charity and is able to work with these.
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Is willing to have an enhanced DBS check.
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Is willing to partake in safeguarding training.
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Is willing to partake in onboarding training to understand our charity and the mission in more detail.
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Must be over 18.
Location
Mostly on-site at Royal Brompton Hospital, Sydney St, London SW3 6NP. If willing and able, off-site support at community and fundraising events would be appreciated.
Time
Due to our mission, we would greatly appreciate at least 6 weeks of your time, preferably more; working 3-7 hours one day a week. We are an understanding and flexible organisation, and would be happy to discuss options with you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is involved?
This role involves helping out at The Talk Shop making this a warm, friendly place for local people to connect with each other and with Cliik and other community organisations in the area. This could include:
● being available to meet and greet people who pop in to the shop,
● making refreshments;
● providing sign-posting to other agencies, as required;
● supporting people with form-filling;
● supporting or organising simple activities for people to engage with, for example, craft activities.
What will you get out of it?
● You will meet new people, learn new skills and enjoy sharing some of your existing skills. You will have the opportunity to make a difference in the community and to feel like you are a part of a local organisation run by local people for local people.
● When you start, you will be given training and information you need to carry out the role. You will have regular supervision and support. You will be able to demonstrate experience working with people in any future job application and get a reference which explains the work that you have done with Cliik at The Talk Shop.
What we ask for
● Volunteers need to be welcoming to people who visit The Talk Shop and to be able to get on with people from a wide range of backgrounds. We expect all of our volunteers and staff to treat everyone in our community with respect.
● We ask for a regular commitment of at least one weekly slot, usually around 3 hours.
● Because the role involves meeting people in the community, some of whom may be children, young people and vulnerable adults, building relationships with them, and holding responsibility for sometimes being alone in The Talk Shop, we will need to follow safer recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.