Department: Communications & Public Affairs
Contract type: Permanent
Hours: 37 hours per week
Salary: Circa £30,000 per annum
Location: Home Based (UK wide travel as required)
The Role:
The Digital Content Officer will support the implementation of digital communications plans that will help NFCC to deliver on its vision of being a digital first service to support fire and rescue services and the communities they serve. This will include developing and enhancing NFCC’s digital presence across the corporate website, online engagement platforms, and wider online and social media channels. The postholder will work to support the Digital Communications Manager and wider Communications team in the implementation of our Digital Communications Strategy which seeks to establish NFCC platforms as the go-to place on information about our work and resources. They will work closely with the Content and Guidance, IT and Digital Transformation teams, and other departments, to help establish and maintain a standard of excellence across website content, social media, and elements of digital design.
What you will be doing:
Website content
- Upload content across NFCC’s website and NFCC Connect, ensuring it is well-structured and aligned with NFCC’s style, accessibility and quality standards
- Be involved in the development of web templates to support a variety of NFCC products
- Work within bespoke Wordpress modules to implement agreed edits and upload content
- Work with content owners to make best use of existing branding guidelines and templates for NFCC products.
- Work with internal content owners to prepare and publish digital content, ensuring consistent style and adherence to NFCC brand guidelines.
- Ensure all NFCC content adheres to WCAG2.2 AA standards
Social Media
- Schedule, publish and monitor social media content across NFCC’s channels (currently X, Facebook, LinkedIn and YouTube), ensuring posts are timely, engaging and consistent with agreed communication plans.
- Identify opportunities for promotion of NFCC products and fire and rescue service activities in a coordinated way across digital platforms
- Working closely with the media team, identify engagement opportunities by monitoring news, sector developments and platform activity.
- Track and flag emerging issues, misinformation risks or reputational concerns across social platforms.
Digital Design & Asset Production
- Produce and edit basic digital assets (e.g., social graphics, web banners, visuals for newsletters), following NFCC brand and design templates.
- Collaborate with colleagues to prepare materials for campaigns, webinars, and NFCC events.
Additional Duties
- Provide wider communications support when required, including drafting short articles, internal updates, and member communications.
- Participate in NFCC events, conferences, team away days and in-person meetings as required (travel costs covered).
- Undertake other duties consistent with the role’s purpose, supporting the overall aims of the Communications and Public Affairs team.
Who we are looking for:
- Demonstrable experience of Wordpress or similar content management systems (CMS)
- Understanding and proven ability to use HTML to adapt web content where needed
- Experience of delivering projects in a communications environment.
- A working knowledge of digital concepts and best practice including digital design, accessibility, user experience (UX) design and user interface (UI) design.
- Experience in designing and delivering graphics, editing images, and basic web design.
- Experience using the Adobe suite, especially Illustrator, PremierPro, and InDesign or functionally similar software.
- An understanding of copywriting and editing suitable for a range of digital platforms.
- Proven track record in successfully driving social media activity as part of an integrated digital communications plan.
- Ability to work to tight deadlines and maintain focus on longer-term priorities.
- Excellent wider digital skills including competent use of the entire M365 suite
- Commitment to professional development and a ‘returning with learning’ programme to support the wider development of the Comms team.
If you think this could be the role for you, please have a look at the Job Description and apply.
What you can expect:
We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.
We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan, access to an Employee Assistance Programme and flexible working.
How to apply:
If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button below. Please note, CV’s will not be accepted for this position.
Closing Date: 17th May 2026
Interviews:Week commencing 1st June and week commencing 8th June 2026 (via Microsoft Teams)
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
Registered Charity
101 - 500
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Thank you!
There’s a moment, just before something goes out into the world, when everything clicks into place. The message is clear, the design feels right, and you know it’s going to connect with someone who needs it.
At Alzheimer’s Society, those moments matter. Every piece of creative work helps people affected by dementia feel seen, supported and understood.
As a Junior Designer, you’ll play a part in making that happen. Working within our Creative team, you’ll help turn ideas into thoughtful, well-crafted design across digital and print. From campaign visuals to everyday assets, your work will help bring our brand to life in a way that is consistent, accessible and meaningful.
You’ll collaborate with designers, content specialists and digital colleagues, learning as you go and building your skills in a supportive, fast-paced environment where your work has real impact.
What you’ll do
In this role, you’ll spend your time bringing ideas to life through thoughtful, well-crafted design. You’ll work across a mix of digital and print, creating and adapting assets that help communicate important messages and support impactful campaigns.
You’ll take creative concepts and shape them into clear, engaging visuals that feel consistent, on brand and accessible to a wide range of audiences. Whether you’re refining layouts, resizing assets or preparing files for delivery, you’ll care about getting the details right.
Working closely with colleagues across creative, content and digital teams, you’ll help make sure design supports the bigger picture. You’ll be part of conversations, contribute ideas and collaborate to deliver work that lands well and makes a difference.
Alongside this, you’ll manage your own workload, keeping projects moving and maintaining quality even when things are busy.
At a glance, you will:
- Create and adapt design across digital and print, from social content to campaign materials
- Prepare and deliver artwork that meets brand, accessibility and quality standards
- Collaborate with colleagues to ensure creative supports wider campaigns and activity
- Manage multiple projects and deadlines, staying organised and focused
About you
You’re someone who cares about the details, but also understands how they fit into the bigger picture. You’re motivated, organised and ready to grow, with a natural ability to keep things moving even when things get busy.
You’ll likely bring:
- A strong eye for detail and pride in producing accurate, high-quality work
- Good project and time management skills, with the ability to prioritise and meet deadlines
- Confidence managing more than one task at a time, and knowing how to refocus when priorities shift
- A proactive, self-starting approach, taking ownership of your work while knowing when to ask for support
- The ability to build positive working relationships with a range of people
- Confidence explaining creative ideas in a clear and accessible way, especially to non-design colleagues
You care about inclusive design and understand that how something looks is only part of the story. You think about how it’s experienced, making sure your work is clear, accessible and relevant to different audiences, including people affected by dementia.
We know that great candidates don’t always meet every requirement. If this role interests you and you feel you could make a difference, we’d love to hear from you.
Interviews are provisionally scheduled to take place 20th May via MS Teams
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.