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Team: Branch Support Unit
Location: Remote with regular travel to Chelwood Gate, East Sussex.
Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £28,454.94 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
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Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
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Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
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Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
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We sit within the Central Operations team
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Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
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We currently have a team of 8 and one team leader
What we’re looking for in our Branch Support Unit Advisor:
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Lives within regular commuting distance of Chelwood Gate, RH17 7TT
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Administration experience preferably within an office environment
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A customer service background with experience interacting with members of the public
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Proven ability to multi-task and work on own initiative, accurately and under pressur
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A confident communicator, particularly using the telephone
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Strong Microsoft Office knowledge including Word and Excel
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A full UK driving licence and access to a vehicle
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Able to travel away from home with some overnights
What we can offer you:
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Health and wellbeing support to help you stay well while working remotely
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Flexible working options to support a healthy work–life balance
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Ongoing learning and development to help you build your skills and grow your career
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26 days’ annual leave plus bank holidays, increasing with service
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A competitive contributory pension scheme and life assurance for peace of mind
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Additional support such as eye care vouchers and confidential employee advice services
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Access to discounted pet insurance to help care for your pet’s health
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Learn more about our full reward package
Interested? Here’s how to apply:
Application closing date: 10th August 2026
Virtual interview date: 19th & 20th August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ProVeg International is one of the leading international NGOs working to transform the global food system, and is represented in 16 countries with over 270 staff members (a federated network of 15 legal entities). ProVeg faces major opportunities and challenges – empowering our highly dedicated and experienced long-term staff and new talent development and acquisition, the integration of AI, changing funding landscapes, and the growth of our global network, to name but a few. In our work, we are guided by our global TRUe values:
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Transformative: We aim high and design for lasting impact. We prioritise evidence over intuition, pivoting when data demands it, and embracing bold experimentation to create systemic change.
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Reliable: We build trust through accountability. We do what we say we will, or we communicate early and transparently when we can’t, always focusing on quality and respect.
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United: We win together. We actively break down silos, co-create across borders, and share knowledge freely because collective success is our only success.
The role as Head of International People & Culture combines strategic leadership with hands-on operational excellence. Together with the International Senior Talent Acquisition Manager and, when required, specialised external support, you will serve as a vital operational anchor and a trusted advisor to senior leadership. You will shape a united, inclusive, and thriving organisational culture while ensuring our people processes, international compliance frameworks, and global HR systems are robust, efficient, and employee-centred.
Job details:
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Reports to: Global CEO (might change to COO once that role is filled in 2027)
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Department: INT People and Culture
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Direct reports: International Senior Talent Acquisition Manager
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Key contacts: Senior Leadership Team, ProVeg Country Directors/leadership teams, International Heads of Departments, P&C leads in ProVeg Countries
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Working hours: 40 hours per week
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Location: Remote (We welcome candidates globally who hold permanent residency and can adhere to a working schedule that includes core collaboration hours of 10 am to 4 pm CET)
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Salary: Depending on location and experience (e.g. NL: €54-64k, UK: £46-60k, PL: zł 140-170k)
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Application deadline: open until filled
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Start date: preferably 01.10.2026
Key Responsibilities:
Strategic Leadership and Culture:
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Develop and implement comprehensive people strategies aligned with our global mission.
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Lead the strategic workforce planning, scaling and organisational growth and expansion of team and talent.
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Provide clear, operational, and strategic advice to executives, country directors, and department heads aimed at high performance, growth, development and progression opportunities, and talent retention.
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Serve as a trusted advisor to senior leadership, offering insights, reports, and data for informed decision-making.
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Work with Finance on annual staff budgeting and the Development department on funding applications and other people-related requests.
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Shape, sustain, and champion an inclusive, diverse, and open organisational culture.
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Collaborate with the Dutch works council of our European Regional Office to achieve mutually beneficial outcomes.
Operational Excellence and Systems:
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Own and continuously improve the day-to-day administration of our international employee lifecycle, ensuring smooth contract management, payroll preparation, and data accuracy.
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Lead the development of a scalable people operations infrastructure through effective use of technology, automation, and process design.
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Oversee and optimise our global HR systems landscape, with primary ownership of platforms such as Deel, Personio, and Leapsome.
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Manage and maintain compliant employment frameworks across relevant jurisdictions, supporting international entity operations and coordinating with external legal partners.
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Set and oversee the departmental budget.
Talent and Team Leadership:
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Lead, develop, and inspire our International Senior Talent Acquisition Manager, fostering a collaborative, supportive, and high-impact environment.
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Guide our international recruitment framework and employer branding efforts to attract purpose-driven talent.
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Execute strategies for employee engagement, workplace satisfaction, and global well-being initiatives.
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Lead and support employee relations efforts and strategic reviews.
Qualifications:
You bring:
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Extensive international leadership experience in a senior HR or generalist role, with a track record of driving success in mission-driven non-profit organizations of 50+ employees.
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Deep expertise in people operations, international employment practices, and cross-border labour law compliance.
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Hands-on experience implementing and managing global HRIS, payroll, or employer-of-record platforms, ideally including Deel, Personio, or Teamtailor.
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Clear capability to turn operational complexity into simple, structured, and scalable processes.
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Exceptional interpersonal and relationship-building skills, with the ability to foster trust and inclusivity across distributed, multicultural teams.
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Fluency in English with excellent verbal and written communication skills.
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University degree in human resources management, business administration, psychology, law, or an equivalent educational background.
Preferred:
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Practical experience working with European legal entities or works councils.
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Familiarity with AI tools and understanding of how AI can be used responsibly to increase efficiency and scale systems.
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Professional language skills in Dutch, providing the confidence to interface directly with regional authorities or local legal advisors.
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Familiarity with project management tools (we use Wrike).
Benefits of working with ProVeg:
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support.
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Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays)
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
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Depending on your location, there might be additional benefits.
Further Information
Please apply with your CV and a cover letter explaining why you are motivated to join ProVeg and describe how you can bring in your experience to this role. Even if you do not meet all the requirements, we still encourage you to apply. Our tasks are diverse, and we are flexible in how we distribute them. We are happy to support your growth and development.
We also encourage all applicants to apply without a photo or disclosing their date or place of birth.
If you are living with a disability, health condition and/or neurodiversity, please feel free to let us know how we can adjust and support your application process. For example, we can offer alternative tools, different interview formats, or additional time for tasks.
Important: Please make sure to use your own words and ideas in the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.
Application process:
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Screening of your application
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Interview with People & Culture (30-40mins)
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Job related trial task (~ 2 hrs.)
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Second interview with the team (60mins)
To accelerate the transition to a sustainable global food system by making plant-rich foods and alternative proteins more accessible and appealing.
The client requests no contact from agencies or media sales.