Carers engagement and outreach coordinator jobs
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Make a Real Difference to Local Families
Home-Start Barnet, Brent and Harrow is a dynamic local charity supporting families with young children through challenging times. Our volunteers and staff offer emotional and practical support to help parents build confidence, strengthen relationships and give their children the best start in life.
We’re looking for a Family Engagement Coordinator to join our School Readiness project in Grahame Park, Barnet. You’ll be part of a friendly team at Home-Start Barnet, working closely with colleagues and partners at Barnet Mencap to support families who are just starting their journey with the education system.
In this role, you’ll help us reach families who may be facing extra challenges or need more personalised support. You’ll spend time building strong, trusting relationships with local primary schools and become a familiar, welcoming presence within their school communities. Your work will help ensure that parents feel informed, supported and ready to help their children thrive as they start school.
The common thread throughout the project is the engagement of families and the parent volunteers, who widen the supportive “community” around the families, and connect the school to the home, and the partners to each other. Approximately 70% of this role will be based in local schools in Grahame Park.
As our Family Engagement Coordinator, you will:
- Build strong relationships with primary schools in Grahame Park, in Barnet.
- Promote Home-Start’s services through school and community events.
- Support communication between schools, families and partner agencies.
- Share updates through newsletters, WhatsApp, email and community channels.
- Signpost families to local services and activities that support wellbeing.
- Receive referrals and assess family needs.
- Deliver school-readiness workshops and parenting groups.
- Liaise with schools, health and community services
About You
We’re looking for someone compassionate, proactive and highly organised, with a genuine passion for supporting families.
You will have:
- Experience working or volunteering in schools, nurseries, family support or similar settings.
- Parenting experience or experience caring for young children.
- Understanding of early years development and primary school systems.
- Strong communication and relationship-building skills.
- Knowledge of safeguarding responsibilities.
- The ability to engage with families facing complex challenges.
- Experience of delivering workshops or groups.
- Understanding of neurodiversity and SEND support.
- Knowledge of legislation relating to children and families.
What We Offer
- A supportive and collaborative team environment
- Opportunities for training and professional development
- A role where you can directly improve the lives of children and families
Note: This post is exempt from the Rehabilitation of Offenders Act 1974 due to the nature of our work.
The client requests no contact from agencies or media sales.
Job Purpose
• To ensure that the voice of Older People is heard by decision makers across East London and help them to shape areas of public policy affecting older people at a local level.
• Ensure that AUKEL is accountable to older People in the design and delivery of our Strategy and Services
• To co-design and co-produce with older people user involvement projects in Hackney, Newham and Tower Hamlets.
Key Tasks
• To increase OPRG membership and strengthen participation by developing relationships, partnerships and trust with local VCSF groups.
• To support Older People to engage in opportunities to lead, shape services, promote their interests and participate in external forums, events, focus groups, research and surveys etc.
• Represent the interests of members at key stakeholder meetings and groups
• Support members to access cross cutting AUKEL services e.g. digital inclusion programme, social activities and supporting our integration and internal referral
• Co-ordinate meetings of the OPRGs, including mailings, arranging speakers, convening, minuting, publicity and delivery.
• Measure and report on the delivery of this work and its impact through effective monitoring, reporting and data analysis and narrating client stories.
• To work with colleagues across AUKEL, to promote the OPRGs and other user voice initiatives and to connect our wider services with your project.
• Supervise volunteers to support the delivery of this work
Experience
Essential
• Of co-production.
• Of developing productive, collaborative relationships with voluntary, faith and community
sector partners.
• Of working with older people
Desirable
• Of monitoring and evaluation
• Of event management
Knowledge & Understanding
Essential
• Understanding of confidentiality policy and practice.
• Understanding of Equity, Diversity and Inclusion, including the impact of discrimination and disadvantage on our clients, as well as a commitment to investing in increasing your own awareness of EDI issues so you can contribute to making our organisation as equitable and inclusive as possible.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
Desirable
• Knowledge of services available to older people and their carers (e.g. through health service, social services, voluntary sector).
• Of the public policy environment affecting older people.
Skills/Attributes
• Excellent communication skills both written and verbal.
• Excellent IT skills
• Ability to work on own initiative and within a team.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
Additional Requirements
• This post requires travel across the three boroughs in which we work.
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
Additional Info
• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities
and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake all other reasonable and related tasks allocated by line management.
• This JD does not form part of your contract of employment.
The client requests no contact from agencies or media sales.
Job Purpose
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Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.
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Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met.
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Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators.
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Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.
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Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer.
Key Tasks
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Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.
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Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs.
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Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.
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Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.
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Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.
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Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.
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Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.
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Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.
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Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary.
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Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
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Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.
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To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.
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To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities).
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
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Of delivering high-quality community-based support/services.
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Of service recording and reporting.
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Of leading and motivating colleagues to deliver impactful services.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
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Of effective collaboration with internal and external stakeholders.
Desirable
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Of providing services to older people.
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Of supporting and contributing to successful applications to funders.
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Working experience within East London
Knowledge & Understanding
Essential
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Understanding of, and expertise in, the care and support needs of older people.
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Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
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Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia.
Skills/Attributes
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Excellent spoken and written communication skills.
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Excellent IT skills
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Ability to give and receive feedback in a thoughtful, reflective and impactful way.
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Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
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Commitment to learning and development and reflective practise.
Desirable
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Fluency in one or more of our community languages.
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Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Contract Type: Permanent
Full time: 37.5 hours pw (Part time: minimum 30 hours pw considered), with flexible hours including evening and weekends.
Salary: £33,000 - £36,000 FTE depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 21 December 2025
Telephone interviews will be held week commencing 22 and 29 December 2025
Interviews will be held in-person, week commencing 5 January 2026 in our office in Peterborough
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
In our recent report- Time to Act: A New Review of Kidney Health Inequalities, one of the urgent priorities highlighted the need for additional services and new approaches for high-risk and underserved group to reduce the risk of developing kidney disease or prevent kidney disease progressing in those that have it.
To help achieve this we are significantly expanding our peer educator initiative, an evidence-based and multi award winning model to engage and reach underserved communities, support health awareness and literacy, and instigate behavioural change; delivered by trusted, trained peer educators through attendance at events and community spaces. We aim to scale up the roll out and adoption of peer educators within the care pathway across the UK, with a particular focus on improving early detection and diagnosis of chronic kidney disease and associated conditions such as cardiovascular disease and diabetes.
This post will play a significant role in the growth of the peer education programme and the initial focus of the role will be to:
• Coordinate the development and delivery of the Peterborough peer educator project
• Support the development and delivery of the UK wide peer educator programme
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Peer Education Program Manager, Community Engagement Manager (Health), Health Outreach Coordinator, Peer Education and Outreach Lead, Peer Support Program Manager, Health Inequalities Project Manager, Community Health Program Manager, Peer Mentor Program Lead, Public Health Engagement Manager, Health Awareness and Education Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
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