Caring services communications lead jobs

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42 to E3 £46,068.16

Last day to apply

29/03/2026

The Community Fundraising Manager is responsible for leading and growing the hospice’s community income portfolio, driving sustainable voluntary income through grassroots engagement, volunteer mobilisation and campaign development.

The post holder will hold accountability for income generated through all community fundraising activity, alongside key community campaigns such as Rudolph Run, Bunny Hop and Coffee Morning.

They will develop and implement a community growth strategy that expands geographic reach, strengthens supporter stewardship and builds a structured volunteer programme to extend capacity and deepen local engagement.

The Community Fundraising Manager will lead high value community supporter relationships, provide operational oversight of campaign delivery and line manage the Community Fundraiser to ensure achievement of income targets and excellent supporter experience.

Knowledge and experience

Essential

·Experience of leading and developing community fundraising activity.

·Proven track record of achieving income targets.

·Experience of managing income and expenditure budgets.

·Experience of building and stewarding supporter relationships.

·Experience of line management and performance development.

·Experience of developing and delivering fundraising campaigns.

·Strong understanding of data, reporting and income forecasting.

Desirable

·Experience of developing volunteer ambassador or volunteer led programmes.

·Experience of working within a hospice or charity environment.

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Strong leadership and coaching skills.

·Excellent interpersonal and relationship building skills.

·Commercial awareness and ability to analyse income performance.

·Ability to prioritise and manage multiple campaigns.

·Effective diary management and organisational skills.

·Confident communicator and presenter.

Personal Attributes

·Empathetic

·Team player

·Collaborative

·Resilient

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About The Role
Are you passionate about leading high-quality care and making a real difference in people’s lives?
Do you want to be part of a values-driven, supportive, and dedicated organisation where leadership really matters?
We’re looking for an experienced and compassionate Project Manager -Fixed Term  Contract  ( 6 months)  to lead one of our projects in Crawley supporting adults with learning disabilities and complex needs. This is a pivotal role where your leadership, decision-making, and people skills will directly shape the quality of care, staff development, and client outcomes.
This is a challenging and deeply rewarding opportunity for someone who believes in person-centred care, dignity, inclusion, and empowering both clients and staff to thrive.
As a Project Manager, you’ll:

• Take overall day-to-day responsibility for the management of the project, ensuring high-quality care and support at all times.
• Lead, develop, and line manage a staff team, providing clear direction, supervision, induction, and ongoing support.
• Ensure care and support are fully aligned with each client’s assessed needs, health, and wellbeing.
• Oversee and ensure high-quality Person-Centred Plans are completed, implemented, and regularly reviewed.
• Embed Field Lane’s values, principles, and good practice across all aspects of care delivery.
• Ensure all people are treated with dignity, respect, inclusion, and transparency.
• Lead on safeguarding, risk management, and medication administration in line with legislation and best practice.
• Ensure compliance with Health & Safety, infection prevention, confidentiality, and organisational policies and procedures.
• Work closely with the Senior Management Team to ensure effective service delivery and governance.
• Lead recruitment processes to attract, develop, and retain high-quality staff.
• Foster a positive, supportive, and motivated team culture focused on achieving the best outcomes for clients.
• Communicate effectively with clients, families, staff, and external agencies, providing reassurance, empathy, and clarity.

What we’re looking for:

• NVQ Level 5 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.

• At least four years’ experience working with people with learning disabilities, including those with complex needs.
• Strong knowledge of safeguarding and working with adults at risk.
• Proven experience of managing and leading staff teams within a care or supported living setting.
• Excellent communication, leadership, and interpersonal skills.
• A calm, confident, and compassionate approach to decision-making and problem-solving.
• A strong commitment to confidentiality, equality, inclusion, and best practice in care.
• The ability to work flexibly, think innovatively, and lead by example.

About The Organisation
About Field Lane
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic
• Individuals with complex health and support needs
• People who require structured, compassionate, and person-centred support to live fulfilling lives
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to deliver care that is respectful, inclusive, and empowering.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation
• Make a genuine difference in people’s lives every day
• Ongoing training and professional development opportunities
• A leadership role with real influence and purpose
• Competitive pay and benefits package
 

An exciting part time opportunity has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Part Time Crisis Recovery Worker
Salary: £29,347.00 per annum FTE
Salary Scale Point: 19, Including 1 point for anti-social hours
Based: The Sanctuary, Peterborough
Hours: 42 hours per fortnight, working on a rolling 2 week rota -
Week 1: Tuesday, Saturday, Sunday
Week 2: Monday, Wednesday, Friday
(Evenings Shifts: 4.30pm – 11.30pm)

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.

About the Service

The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

Working one to one (either face to face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting part time opportunity and you are able to meet the criteria detailed above, please apply!

Closing date: Tuesday 14th April 2026
Interview Date: To be advised

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Contract type

Permanent

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

Starting from C1 £27,355.42 with the ability to progress to C3 £30,308

Last day to apply

29/03/2026

Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact.

Knowledge and experience

Essential

·Experience in data management

·Knowledge of effective campaign or project planning

·Experience of researching and developing content for fundraising

·Experience of creating communications for a variety of audiences and channels

·Experience of analysing campaign results and using insight to optimise future campaigns

·Experience of collaborative working with multiple internal and external partners to deliver projects

·Proven track record of working to and achieving targets

Desirable

·Managing direct marketing campaigns in a charity environment

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Confidence using CRM systems

·Working to deadlines

·A creative thinker

·Data led

·Strong attention to detail

·Organised

·Excellent interpersonal and communication skills

·Effective Diary management

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

About The Role
Are you passionate about leading high-quality care and making a real difference in people’s lives?
Do you want to be part of a values-driven, supportive, and dedicated organisation where leadership really matters?
We’re looking for an experienced and compassionate Project Manager   to lead one of our projects in Guilford  supporting adults with learning disabilities and complex needs. This is a pivotal role where your leadership, decision-making, and people skills will directly shape the quality of care, staff development, and client outcomes.
This is a challenging and deeply rewarding opportunity for someone who believes in person-centred care, dignity, inclusion, and empowering both clients and staff to thrive.
As a Project Manager, you’ll:

• Take overall day-to-day responsibility for the management of the project, ensuring high-quality care and support at all times.
• Lead, develop, and line manage a staff team, providing clear direction, supervision, induction, and ongoing support.
• Ensure care and support are fully aligned with each client’s assessed needs, health, and wellbeing.
• Oversee and ensure high-quality Person-Centred Plans are completed, implemented, and regularly reviewed.
• Embed Field Lane’s values, principles, and good practice across all aspects of care delivery.
• Ensure all people are treated with dignity, respect, inclusion, and transparency.
• Lead on safeguarding, risk management, and medication administration in line with legislation and best practice.
• Ensure compliance with Health & Safety, infection prevention, confidentiality, and organisational policies and procedures.
• Work closely with the Senior Management Team to ensure effective service delivery and governance.
• Lead recruitment processes to attract, develop, and retain high-quality staff.
• Foster a positive, supportive, and motivated team culture focused on achieving the best outcomes for clients.
• Communicate effectively with clients, families, staff, and external agencies, providing reassurance, empathy, and clarity.

What we’re looking for:

• NVQ Level 5 in Health & Social Care (or equivalent), or a willingness to work towards this qualification.

• At least four years’ experience working with people with learning disabilities, including those with complex needs.
• Strong knowledge of safeguarding and working with adults at risk.
• Proven experience of managing and leading staff teams within a care or supported living setting.
• Excellent communication, leadership, and interpersonal skills.
• A calm, confident, and compassionate approach to decision-making and problem-solving.
• A strong commitment to confidentiality, equality, inclusion, and best practice in care.
•  The ability to work flexibly, think innovatively, and lead by example.

About The Organisation
About Field Lane
Field Lane is a charity with a long history of providing care, housing, and support for a diverse range of people, including:
• Adults with learning disabilities, many of whom are also autistic
• Individuals with complex health and support needs
• People who require structured, compassionate, and person-centred support to live fulfilling lives
We actively champion improved rights, services, and opportunities for people with autism and learning disabilities, and we are proud to deliver care that is respectful, inclusive, and empowering.
Why Join Us?
• Be part of a warm, inclusive, and supportive organisation
• Make a genuine difference in people’s lives every day
• Ongoing training and professional development opportunities
• A leadership role with real influence and purpose
• Competitive pay and benefits package
 

YOUTH OUTREACH WORKER: Violence Against Women and Girls (Female Applicants Only*)

Location - North Middlesex Hospital Accident & Emergency Department

Full-time - Fixed Term Contract to March 2027

Salary - £31,312 (including London Weighting) per annum

Youth violence is a problem that significantly affects young people, their families and entire communities. At Oasis, we believe that violence can be prevented by taking a holistic public health approach. Oasis Community Hub Hadley encompasses a range of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community. Through this holistic approach we have been instrumental in shaping the way young people are supported after experiencing trauma, violence or aggression.

Oasis Youth Support at North Middlesex Hospital is seeking a dedicated Outreach Worker: Violence Against Women and Girls Specialist to accompany young women who attend North Middlesex Hospital A&E department due to a violent or aggressive incident, on their journey to make positive choices with the aim of breaking the cycle of violence through 1:1 mentoring.

You will be part of a large team based at the hospital and supported by the Youth Support Project Coordinator, as well as the wider Community Hub Team based in Ponders End, Enfield.

 The key responsibilities within the role are:

· Support young people and develop a bespoke mentoring programme that meets their needs

· Develop and evaluate a model of care that enables young people to benefit from community based interventions

· Planning and delivering sessions focusing around specific areas of violence against women and girls for young people and professionals

· Assisting the team by facilitating high quality information gathering/sharing to track the support given and the success of the project

You could be successful in this role if you: 

· Are passionate about making a difference to young people’s lives

· Have the ability to build positive relationships with young people as well as professionals

· have a relevant professional qualification (e.g. JNC, QTS, QSW), or relevant experience

· Have experience of working in a youth/community setting affected by youth crime

· Experience of mentoring / supporting young people

· Are self-motivated, with the ability to take initiative and organise your own time

This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances. 

Please submit your completed application form at your earliest convenience. Please visit the Oasis Charity Jobs website for application pack.

Completed applications forms should be returned by 9am Monday 28th April 2025

9am Thursday 9th April, with interviews W/C 20th April 2026.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.  *Please note that due to the nature of this role, this post is only available to female applicants as permitted under the Equality Act 2010.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. The successful candidate will need to be provide proof of the right to work in the UK.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have experienced homelessness and addiction. We run a Housing First project, a Recovery Hub, supported housing and social enterprises that help people rebuild their lives. Our charity shops are a vital part of that work, raising income to support our services and connecting us with the communities we serve.

SCT is recruiting an Assistant Shop Manager to work across our East London charity shops in a floating role, supporting the day-to-day running of multiple stores.

This is a full-time position (35 hours per week, worked across 5 fully flexible days including weekends and bank holidays) with a salary of £26,936 per year.

A bit about you

You’re friendly, hands-on and organised, with strong retail experience, excellent people skills and a real enthusiasm for charity retail and preloved fashion. You’re confident supporting shop performance, delivering great customer service, leading volunteers and maintaining high standards across different locations.

You’ll be adaptable, proactive and solutions-focused, with the ability to build strong relationships with colleagues, volunteers and local communities. You’ll also be comfortable with stock processing, merchandising, shop administration and using systems such as MS Office and POS.

SCT is a growing organisation with opportunities for people with strong motivation, initiative and a commitment to our values.

Please see the full Role Overview and Role Responsibilities attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 6th April, 9.00 am. 

Healthwatch Brent, Westminster and RBKC

Healthwatch was set up in 2013 to champion the rights of health and social care users, and hold the health and social care system to account for how well it engages with the public. During 2026/27 these services are preparing for transition while continuing to build on their legacy.

Healthwatch’s remit covers all publicly funded health and social care services for adults and children.

Healthwatch Brent, Healthwatch Westminster and Healthwatch Kensington & Chelsea are three of 152 local Healthwatch organisations. The Advocacy Project Hosts three services. We’re building on the important work that’s been done to date,  planning for the future while bringing new insights from the voices of seldom heard and hard to hear groups.

About the role

Are you an accomplished Health and Social care manager looking for a new exciting challenge?  Are you adept at managing teams and services through change? Passionate about the role of independent voice and the value of lived experience in the NHS?  The Healthwatch senior manager role is for you.

As Healthwatch senior manager for The Advocacy Project you will play a central role in shaping the strategic and operational management of our Healthwatch services. This includes direct support to Healthwatch managers in Westminster, Kensington & Chelsea, and Brent, ensuring that the services are inclusive, effective, and of high quality.

Key responsibilities

• To Provide strategic management for effective, inclusive and high quality local Healthwatch.
• Supporting the 3 advisory boards to be at their most effective during this period.
• Working with the CEO to engage with the ICB and other stakeholders to plan for next steps
• Make sure the work of HW Westminster (HWW), HW Kensington & Chelsea (HWRBKC) and HW Brent (HWB) conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between The Advocacy Project (as host organisation) and the local authorities.
• Line management of HW managers in each borough.
• Provide leadership to make sure the patient and public voice is heard across health, social care, in a continuously changing external environment.
• Working with managers in each borough, make sure HWB, HWW and HWRBKC involve the local community, particularly seldom heard groups, in influencing local and national policy and are responsive and sensitive to the needs of community groups with protected characteristics.
• Be available to represent The Advocacy project, HWB, HWW and HWRBKC at all strategic governance and external meetings with key stakeholders, liaising with nominated Board leads regularly.
• Support local managers to develop the services to respond to emerging trends and needs, while keeping abreast of Healthwatch England best practice to continually enhance the quality of the service.
• Develop effective partnerships with key staff in health and social care services.
• Work with local managers in each borough to ensure all projects are informed and influenced by local communities and strategic partners.
• Support the effective planning and resourcing of project work, working to Healthwatch England best practice guidance.
• Ensure that project plans and intended outcomes are clearly communicated to key stakeholders.
• Work with the shared Insight and Outcomes Analyst to make sure quality systems are effective and used to demonstrate the Healthwatch service is achieving outcomes and impact,and meeting key performance indicators.
• Ensure that lived experience and service user involvement is embedded in all evaluation.
• Provide reports to key stakeholders, including The Advocacy Project Trustees,  Commissioners, Advisory Boards, Health and Wellbeing Boards and Healthwatch England demonstrating our impact.
• dentify funding opportunities and work with The Head of Business Development to support funding bids.
• Work with the borough Communications leads to make sure all relevant internal and external stakeholders receive relevant, timely and up-to-date communication about all Healthwatch projects.
• Keep up to date with current trends in health policy, service provision, current practice and matters concerning people as citizens, by reading, attending courses and networking.

General responsibilities

• Participate in team meetings, training and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, safeguarding and risk regulations.
• Work to our mission, vision, and values.
• Work flexibly to meet the needs of the service, in line with the changing local and national landscape and carry out other projects and tasks as needed.

Person specification

Essential

• Excellent knowledge of and experience of working at a high strategic level with the health and social care system and the voluntary and community sector, in particular Healthwatch.
• Thorough understanding of user engagement, community development, user involvement, and co-production principles and practice.
• Comfortable and capable of engaging with senior leaders in Health and Social Care both on a one-to-one basis and at strategic meetings such as scrutiny boards.
• Experience of managing through periods of change and uncertainty
• Experience working with diverse communities and tackling discrimination and inequality.
• Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
• Significant leadership or line Management experience including managing, developing and motivating a staff team.
• Experience in contract management and compliance.
• Excellent communication (written and verbal) and interpersonal skills. Effective in working with a wide variety of stakeholders ranging from trustees, commissioners, partners, colleagues, and local residents.  
• Excellent organizational skills; ability to work on own initiative and plan and prioritize own workload.
• Experience managing a budget.
• Commitment to working within The Advocacy Project and Healthwatch code of conduct, equality and safeguarding policies.
• Willingness to attend further training as appropriate and to adopt new procedures.
• Willingness to promote Healthwatch and The Advocacy Project in line with our mission, vision and values.

Desirable

• Experience working with volunteer boards and high caliber volunteers.
• Evidence of ongoing personal development and training related to the role.
• Detailed knowledge of NHS systems
• Understanding the public health challenges in Westminster, RBKC, and Brent.
• Experience working with senior managers in public sector bodies.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

Practice Tutor

Ready to make a difference as a Practice Tutor?

If so, we’d love to hear from you!

Anna Freud is seeking a Practice Tutor – Postgraduate Diploma Educational Mental Health Practitioner (EMHP) to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

In this role, you would join a collaborative team working on a specialist postgraduate programme with UCL, with opportunities to build your skills in teaching, facilitation and trainee support through work across Anna Freud, Postgraduate Studies and UCL.

What you’ll do

This role supports the delivery of the EMHP postgraduate programme, with a focus on teaching, facilitating practice tutor groups, supporting trainees and helping maintain a high-quality learning experience.

• In this role you will facilitate Practice Tutor Groups and skills-based sessions to support trainee development.
• Contribute to teaching and deliver sessions in liaison with module leads and admin colleagues.
• Mark assignments across modules in line with UCL requirements and agreed deadlines.
• As the Practice Tutor, you will provide personal tutoring and respond to trainee queries and concerns during the programme.
• Take part in programme meetings, training and development, and wider quality and safeguarding responsibilities.

What you’ll bring

We are looking for a qualified and experienced professional with a background in child mental health or related children’s services, who can support postgraduate trainees through teaching, skills development and tutoring, and who brings a strong commitment to inclusive practice, safeguarding and high-quality learning.

• A recognised qualification in a core mental health profession, or a qualification in working with children supported by additional child mental health training or experience.
• You will have knowledge and experience of delivering CBT or CBT-informed interventions for children, young people and families in a CAMHS and/or educational setting.
• Experience of facilitating small group learning, teaching or training adults in an inclusive way.
• As the ideal candidate, you will have experience of supervision, reflective practice or supporting staff, colleagues or students on a university course.
• You will be a strong communication, organisation and teamwork skills, with knowledge of safeguarding and a proactive, flexible approach to managing priorities.

Key details

Hours: Part-time, 7 hours per week. Candidates will need to be available to work on Wednesdays from 09:00 to 17:00, with occasional flexibility to work at other times as required.

Salary: £45,427 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working), the delivery of teaching and Practice Tutor Groups facilitation by the post-holder is almost all face-to-face. For face-to-face work, the post-holders will be required to attend in person at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: 12-month Fixed Term Contract

Next steps

Closing date for applications: midday (12pm), Thursday, 02 April 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Wednesday, 08 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely in week commencing 13 April 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Supporter Experience Manager

Permanent, Full Time. Hybrid working (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.)

Location: This role can be based in Cardiff, Edinburgh, London, or Warrington

Salary: £48,576 for Cardiff, Edinburgh, or Warrington. £53,549 for London (inclusive of London allowance)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

At Christian Aid, we believe lasting change happens when people work together for justice. Our supporters are at the heart of that change and we’re now looking for a Supporter Experience Manager to shape how thousands of people connect with our mission.

This is a unique opportunity to design and deliver Christian Aid’s first unified supporter journey framework, creating seamless, inspiring experiences that drive engagement, giving, and long-term loyalty.

Reporting to the Head of Public Fundraising, but working across the wider department and beyond, this role will:

• Lead our first Supporter Experience Strategy, uniting teams across the organisation.
• Map, refine, and innovate supporter journeys, identifying opportunities for deeper connection.
• Harness data and supporter insights to drive evidence-based decisions.
• Foster innovation, testing new technologies and approaches to enhance engagement.
• Train and equip teams to deliver consistently excellent supporter experiences.

About you

In addition to a passion for Supporter Experience, some of the essential skills and experience we’re looking for are:

• Significant experience in a supporter experience role or delivering journey strategy.
• A track record creating and delivering multichannel communications.
• Strong data and analytical skills to refine approaches and measure success.
• Excellent collaboration, influencing, and project management abilities.

Experience with CRM systems, matrix management, KPI measurement or leading change initiatives is desirable, but most importantly, you’ll have a supporter-first mindset and the drive to inspire meaningful connections. You’ll also be committed to Christian Aid’s vision to see a world where everyone can live a full life free from poverty and injustice.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos, and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

We are looking for a passionate Disabled person to join our organisation as a Trainee Caseworker. 

Hours: 21-28 hours per week (flexibility around working hours/pattern)

Trainee Salary Band: £24,720 - £28,840 (pro rata and per year)

Start Date: 1 May 2026 or as soon as possible thereafter

Location: Hybrid (Home and Vestry Hall, Mitcham)

Contract Type: Fixed term until 1 May 2027.

Over one year, we will train, develop and coach an individual to build skills to provide casework support relating to health, welfare benefits, grant applications, discretionary travel, housing, aids and adaptations and/or adult social care.

The role will support our accredited Information and Advice Service and Speaking Up Service. 

Previous experience is not essential but a passion to fight for justice and an interest in learning and developing your skills, knowledge and practice is. 

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.

Scope of role

The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures

• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 09 April 2026