40 Change delivery senior officer jobs in Bristol

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work, no matter our job or nationality.

Home based role with occasional attendance at our office at WASPS Creative Exchange, Stormont Street, Perth, and travel for team, funder, partnership and worker meetings.

About the role

This is a new senior role at WSC, with responsibility for developing and delivering our fundraising strategy and building the systems, relationships and income streams needed to support the organisation's next stage of growth.

The Fundraising Manager will take day-to-day ownership of WSC's fundraising function and pipeline, leading opportunities from prospect research and assessment through application, award, grant management and renewal. They will combine hands-on fundraising delivery with strategic leadership, developing income from trusts and foundations, statutory funders, corporate partners, major donors and other appropriate sources.

You will work closely with the Executive Director who retains strategic oversight and final approval of fundraising applications and commitments, while taking day-to-day ownership of fundraising activity and the pipeline.  

This is an opportunity for an experienced fundraiser to shape WSC’s fundraising at an exciting stage of organisational development, whilst contributing directly to our work to challenge labour exploitation and promote decent work.

The postholder will be responsible for delivering an agreed annual fundraising target and for building a balanced pipeline of prospective trusts, foundations, statutory funders, corporate partners and individual supporters. In the first 12–18 months, a key priority will be to strengthen WSC's fundraising infrastructure, increase the diversity and predictability of income, and develop a sustainable pipeline aligned with our strategic priorities.

Key Responsibilities

Fundraising strategy and leadership

● Develop, implement and review of a Fundraising Strategy and delivery plan for WSC to achieve required income targets across fundraising disciplines together with the Executive Director aligned with our overall Strategic Plan.

● Set and monitor fundraising objectives, income targets and KPIs reporting quarterly to the Executive Director and Board on progress, opportunities and risks.

● Develop and maintain WSC’s prospect map identifying priority funders and prospects and setting clear cultivation strategies and next steps for each.

● Develop WSC’s major donor pipeline including compelling cases for support, and cultivation plan for priority prospects.

● Advise the Executive Director and Board on fundraising opportunities, income diversification, funding risk and the implications of changes in the funding environment.

● Lead on management and renewal of WSC’s existing grants portfolio ensuring income is sustained and relationships are developed strategically.

● Assess prospective funding opportunities and make recommendations for the Executive Director on whether to pursue them, considering strategic fit, likelihood of success, resource requirements and financial viability.

● Develop, maintain and improve WSC's fundraising systems, processes and tools, ensuring that information is accurate, accessible and supports good decision-making.

● Maintain a strong understanding of WSC’s current programmes, impact and future strategic priorities and translate these into compelling fundraising opportunities and cases for support.

Pipeline and income generation

● Research, identify, cultivate and secure funding from trusts, foundations, statutory sources, corporate partners, major donors and individual donors and other appropriate income sources.

● Own and manage WSC's fundraising pipeline, ensuring opportunities are appropriately researched, assessed, prioritised, progressed and recorded from prospect through to renewal.

● Lead the end-to-end development of funding applications, coordinating input from programme, finance, communications and other colleagues and ensuring applications are compelling, accurate and submitted on time.

● Maintain accurate pipeline data and income forecasts, using these to identify funding gaps, opportunities and risks and to inform organisational planning.

● Monitor the wider fundraising environment and identify emerging opportunities, risks and trends relevant to WSC.

• · Ensure appropriate due diligence is undertaken and agreements are in place before accepting significant gifts or grants, in line with WSC's policies and procedures.
• · Ensure donations and grants are processed, recorded and acknowledged promptly and accurately, working with the Finance Officer and other colleagues as appropriate.

Grant Management and Renewal

· Maintain an overview of WSC's active grants, including reporting requirements, key commitments, deadlines and renewal opportunities.

· Ensure funder reporting deadlines and grant commitments are identified and managed proactively working with relevant colleagues across WSC.

· Lead the preparation and submission of narrative funder reports, working with the programme and finance colleagues to evidence progress, outcomes and impact.

· Work closely with the Finance Officer to ensure financial reports and expenditure information provided to funders are accurate, timely and consistent with grant agreements.

· Develop renewal plans 4-6 months ahead of grant end dates or earlier where required by the funder and lead the renewal process in collaboration with the Executive Director and Finance Officer.

· Maintain and develop funder relationships throughout the grant cycle using reporting, meetings and other opportunities to demonstrate impact and strengthen relationships.

Fundraising Systems, Finance and Reporting

● Maintain accurate and up-to-date fundraising records, identifying an appropriate CRM and ensuring key information, relationships, deadlines and actions are documented.

● Work closely with the Finance Officer to develop realistic application budgets, monitor grant income and expenditure and ensure financial information provided to funders is accurate and consistent.

● Ensure appropriate fundraising records and documentation are maintained including applications, grant agreements, reports, correspondence and due diligence.

Line management, collaboration and worker-led fundraising

· Recruit, line manage and support future fundraising staff as the charity grows, providing clear direction, regular supervision, constructive feedback and opportunities for professional development.

· Develop effective systems and processes that enable the fundraising team to work consistently, collaboratively and efficiently as the function grows.

· Manage freelancers, agencies or consultants as required.

· Participate in WSC's Senior Management Team, contributing to organisational planning, strategic decision-making and alignment across WSC's work

· Collaborate with policy, casework, operations, communications and other colleagues to align fundraising with organisational priorities.

· Champion WSC's worker-driven governance model and ensure that workers have meaningful influence over fundraising activity and how their experiences are represented.

· Co-produce fundraising outputs with workers, prioritising their voices, interests, dignity and agency.

· Actively contribute to a values-led, inclusive and collaborative working culture.

· Ensure fundraising knowledge, relationships, decisions and organisational learning are appropriately documented and shared, supporting organisational resilience and continuity.

Communications and narrative

● Work closely with the Communications and Narratives Lead to develop compelling, audience-specific cases for support, donor communications and fundraising materials.

● Support the development and use of evidence, impact data and worker-centred narratives in fundraising.

● Ensure that fundraising and communications involving workers are ethical, accessible and based on meaningful consent, agency and participation.

Governance, compliance & organisational reporting

● Ensure fundraising activity complies with relevant charity law and regulation, fundraising standards, data protection requirements and WSC policies.

● Ensure appropriate due diligence, gift acceptance and risk assessment processes are followed for significant gifts, grants and partnerships.

● Provide regular fundraising reports and analysis to the Executive Director and Board, highlighting progress against targets, pipeline value, income risks and opportunities.

● Support the Executive Director and Board with information required for organisational planning, financial forecasting and reporting to funders and other stakeholders.

PERSON SPECIFICATION

Please refer to the attached full Job Description and Person Specification for detailed requirements.

Key Essentials:

• Significant experience in fundraising, income generation or business development with a demonstrable track record of securing income from trusts and foundations and statutory sources.  
• Experience of building and maintaining strong stakeholder relationships. 
• Experience developing and delivering fundraising strategies
• Understanding of charity governance, compliance, fundraising regulation and data protection (GDPR)
• Knowledge of, or strong demonstrated interest in, labour rights, migrant rights and/or human rights issues
• Advanced level degree or equivalent professional experience in Fundraising or a related field 

How to Apply

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)

About the Role

A new and exciting opportunity has arisen for a Senior Digital Marketing Officer with excellent digital
marketing skills and a passion for creating outstanding social media content that builds awareness, engages
audiences and inspires action.
You’ll be joining the only independent charity in the UK dedicated to improving the nation’s numeracy. It’s a
fantastic opportunity within a small but ambitious and dynamic organisation making a real difference to
people’s lives and livelihoods.
Working closely with the External Relations team on our award-winning campaigns, communications,
content and marketing, you will deliver paid and organic social media campaigns - leading on creating
strategies, planning execution, optimisation, and reporting. You will also collaborate on SEO, web content
and email marketing.
We are looking for someone with superb marketing and copywriting skills, a passion for using data to find
out ‘what works’, bags of enthusiasm and the ability to work with initiative and attention to detail. Previous
experience in the charity sector is not necessary.
National Numeracy is based in Brighton, and while office-based work is available, we also offer remote,
hybrid and flexible working. This role will include occasional UK travel.

Overview of Main Duties:

Digital marketing

• Use your writing skills and creativity to lead on developing engaging content for our digital
• communications channels
• Collaborate with digital marketing, comms and design teams to create and deliver marketing and social
• strategies for a variety of campaigns and activities.
• Work with the wider team to create engaging content and ensure key activities and messages are
• aligned to our wider strategy and perform well
• Lead on ensuring brand consistency within our content
• Monitor and review performance and take the lead on evidence based improvements to our digital
• communications.
• Provide regular analysis and reports

Social Media

• Lead on developing new ideas and channel specific strategies to grow our social media channels
• audience and engagement.
• Work with digital marketing team on the management of social media channels including Facebook,
• TikTok, Instagram, Twitter and Linkedin, working to increase engagement and conversion.
• Website content delivery
• Work with the Head of Marketing and wider team to create and manage strong, audience-led web
• content with great user experience
• Ensure content supports SEO strategy, including AI SEO, and improves engagement and conversion
• Content optimisation via keyword tracking/research, metadata updates, Search Console analysis,
• SEMrush and Google Analytics analysis
• Use Google Analytics and other tools to provide insight to allow for evidence-based improvement
• Provide analysis and reports

Email marketing delivery

• Lead on developing compelling emails that drive action using Mailchimp, including the management of
• contacts’ data.
• Plan, create and execute engaging email journeys
• Use a data led approach to iteratively improve emails for specific audiences including educators and
• adult learners

Paid campaigns

• Delivery and ongoing development of paid social strategies and campaigns (Google, Bing, Meta) using
• Facebook Ads Manager and / or Google Ads.
• Optimise campaigns and test new approaches
• Understand, evaluate and apply campaign performance learnings.
• Work alongside the Data and External Relations teams and use our tools to identify and build an
• understanding of target audiences and trends.

Collaboration

• Work with External Relations and teams across the organisation on the digital marketing, content and
• communications aspects of our work
• Work closely with the Data Team on provision and analysis of digital

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

Director – Jamma Wellbeing

Build the model. Prove the impact. Scale through partners.

Jamma Wellbeing is looking for an exceptional Director to lead the organisation through its next stage of development.

This is an opportunity for an experienced, entrepreneurial leader to bring their judgement, experience and vision to work closely with a passionate Founder and Board to shape the future of an ambitious wellbeing charity.

Jamma Wellbeing exists to empower people so they can navigate life with greater confidence and choice. At the heart of our work is Brain Smart®, a practical wellbeing education framework that makes complex psychological ideas understandable and useful. Brain Smart is already being delivered through partnerships in prisons, schools, communities and workplaces.

We now want to build on that foundation.

The opportunity is to help build and deliver Jamma Wellbeing’s future model: delivering a sharper strategy, developing a strong operating model, building the right partnerships and creating a sustainable route to greater impact.

For the right person, this is much more than a conventional charity Director role. It is a chance to help build an organisation capable of changing how practical wellbeing education is delivered — taking useful, evidence-informed ideas to more people through trusted partners.

The role

The Director will lead Jamma Wellbeing from its current stage into a focused, sustainable and scalable organisation.

You will work closely with the Founder and team, while having real responsibility for translating ambition into delivery.

Key priorities will include:

• turning Jamma's strategy into a clear and executable plan;
• developing Brain Smart and its supporting infrastructure into a compelling, partner-ready proposition;
• building and leading high-quality partnerships across primarily education, public services, communities and other relevant sectors;
• establishing a sustainable income model, including licensing, partnerships, grants and public-sector opportunities;
• personally leading important early partner relationships and negotiations;
• building a small, capable team and network of specialist support;
• strengthening the systems required for safeguarding, quality assurance, accreditation, evaluation and reporting;
• creating clear measures of impact and using evidence to determine where Jamma should invest, adapt, expand or stop; and
• representing Jamma credibly with partners, funders, commissioners and other senior stakeholders.

Commercial responsibility is an important part of the role. We want to increase Jamma's reach and impact, but to do so in a way that is financially sustainable and protects the quality, integrity and safety of the programme.

Who we are looking for

We are looking for a builder.

Someone who is energised by creating something that does not yet fully exist, who can see the big picture but is equally comfortable turning ideas into plans, decisions, partnerships and measurable results.

You are likely to bring:

• significant senior leadership experience in an organisation that has grown, transformed or developed a new operating model;
• a strong track record of turning strategy into delivery;
• experience developing significant partnerships and generating revenue;
• strong commercial judgement, including propositions, contracts, financial management and senior-level negotiation;
• experience building teams, systems or capabilities in an evolving organisation;
• confidence working with Boards and senior stakeholders;
• strong financial literacy and a disciplined approach to priorities, investment and performance; and
• a well-developed network across the UK, including relationships across the private, public and/or philanthropic sectors.

Experience in education, youth, health and wellbeing, charities, social enterprise or public-sector commissioning would be valuable, but we are equally interested in strong leaders from outside the traditional charity sector who are attracted by the opportunity to apply their experience to social impact.

Experience of licensing, accreditation, train-the-trainer or another partner-led scaling model would also be an advantage.

The kind of leader who will thrive here

You will be commercially astute but purpose-led; ambitious but pragmatic; collaborative but prepared to make decisions.

You will be comfortable working in an organisation where not everything is already established.

Most importantly, you will care about creating something useful and enduring — an organisation capable of improving wellbeing, particularly for young people, at meaningful scale without losing the simplicity, quality and humanity at the heart of its work.

About Jamma Wellbeing

Jamma Wellbeing is a registered charity with a simple vision:

A future where understanding and shaping your wellbeing is a basic life skill for everyone.

We work through trusted organisations and partners to bring practical wellbeing education to the people and communities they already serve.

Our emerging model is deliberately designed for scale: Jamma develops and improves the programme, materials, accreditation, safeguarding, quality and evaluation framework, while partners bring the audience, setting and trusted local delivery capability.

If you are excited by the opportunity to help shape an organisation, build a sustainable model and create meaningful impact at scale, we would like to hear from you.

Please apply with your CV and a covering letter (max 2 sides A4)

Interviews by video, will take place on the 16th, 17th or 18th September and if successful, a second in person interview will take place during the week commencing 5th October in Surrey.

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.

Change how the UK understands and supports bereaved children and families.

This is an exciting time to join Child Bereavement UK.

We are establishing a brand-new Research & Policy function and are looking for an ambitious Public Affairs Lead to help ensure the voices of bereaved children, young people and parents shape policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians and sector leaders to drive meaningful change.

You will act as the bridge between research, lived experience and influence, translating evidence into compelling advocacy campaigns, stakeholder engagement opportunities and policy recommendations that make a difference.

This is a rare opportunity to help build a new function, shape our national influence, and ensure the experiences of bereaved children, young people and families are heard where it matters most.

While based remotely, this role has a strong external focus and requires regular travel to London to represent Child Bereavement UK, build key relationships and engage with policymakers, partners and sector networks.

Role Purpose

As Public Affairs Lead you will play a central role in ensuring the voices and experiences of bereaved children, young people, parents and families influence policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians, sector partners and influencers to drive meaningful change.

You will act as the bridge between research, policy and communications, helping to translate evidence and lived experience into compelling advocacy campaigns, stakeholder engagement opportunities and influencing activity.

Main Responsibilities

 Public Affairs & Policy Influence

· Develop and deliver public affairs plans that support Child Bereavement UK's strategic priorities and policy objectives.

· Use research, evaluation findings and lived experience evidence to identify policy gaps, develop influencing priorities and shape recommendations for decision-makers.

· Translate organisational evidence into clear policy asks and reform proposals for government, parliamentarians, public bodies and sector leaders.

· Identify opportunities to embed evidence and learning within national, regional and local policy frameworks, guidance and professional practice.

· Support the development of long-term influencing strategies that drive systemic change for bereaved children, young people and families.

· Build and maintain relationships with MPs, Peers, government officials, policymakers and key sector stakeholders.

· Coordinate engagement with relevant All-Party Parliamentary Groups, consultations, inquiries and policy forums.

· Support the development of policy briefings, consultation responses and evidence submissions.

· Organise parliamentary events, stakeholder roundtables and engagement opportunities that raise awareness of bereavement issues.

· Work with the Head of Voice & Participation to ensure the voices of bereaved children, young people and parents bereaved of a baby or child are represented at all stages of policy development.

Advocacy & Campaigns

· Lead the delivery of advocacy and influencing campaigns aligned to organisational priorities.

· Ensure advocacy campaigns are grounded in robust evidence, insight and lived experience, with clear objectives for policy and practice change.

· Work with the Head of Policy & Research to translate research findings into actionable policy recommendations.

· Develop stakeholder engagement plans that support campaign objectives.

· Build relationships with partner organisations, coalitions and networks to strengthen collective influence.

· Develop compelling narratives that connect research findings with real-world outcomes and policy solutions.

· Work with colleagues to identify tangible actions that policymakers, practitioners, employers, schools and communities can take in response to emerging evidence.

Stakeholder Engagement

· Develop and maintain stakeholder mapping and engagement plans.

· Build productive relationships with sector leaders, professional bodies, charities, academics and decision-makers.

· Coordinate engagement with strategic partners and external networks.

· Support senior leaders in stakeholder engagement activity through briefings, meeting preparation and follow-up actions.

Research Translation & Communications

· Develop evidence-informed policy asks, implementation recommendations and calls to action that support measurable change.

· Identify opportunities to move research and insight beyond publication and into policy development, service improvement and public discourse.

· Translate research, evidence and lived experience into compelling stakeholder communications.

· Produce parliamentary briefings, policy summaries, position statements and advocacy materials.

· Work closely with the Marketing & Communications team to ensure policy and research activity is effectively communicated to external audiences.

· Collaborate with the PR & Press Lead to identify opportunities to amplify policy and research messages through media and public engagement activity.

Monitoring, Evaluation & Insight

· Monitor and evaluate public affairs, advocacy and stakeholder engagement activity.

· Track policy developments, stakeholder engagement outcomes and influencing opportunities.

· Produce reports demonstrating impact, engagement and progress against objectives.

· Maintain stakeholder databases and records to support organisational relationship management.

Person Specification

Essential

Experience & Knowledge

· Significant experience in public affairs, policy, advocacy, campaigns or stakeholder engagement.

· Experience building relationships with policymakers, parliamentarians, public sector organisations or influential stakeholders.

· Understanding of UK political systems, parliamentary processes and policy development.

· Experience developing and delivering influencing or advocacy campaigns.

· Experience producing briefings, consultation responses or policy-focused communications.

· Understanding of how evidence and lived experience can be used to influence decision-making.

Skills

· Excellent written and verbal communication skills.

· Strong relationship-building and influencing abilities.

· Ability to communicate complex information clearly and persuasively.

· Excellent organisational and project management skills.

· Ability to manage multiple priorities and deadlines.

· Strong analytical and strategic thinking skills.

Personal Attributes

· Passionate about improving outcomes for bereaved children, young people and parents bereaved of a baby or child.

· Collaborative and relationship-focused.

· Compassionate and emotionally intelligent.

· Proactive, resilient and self-motivated.

· Commitment to diversity, equity, inclusion and trauma-informed practice.

Desirable

· Passionate about improving outcomes for bereaved children, young people and parents

· Experience within the charity, health, social care or education sectors.

· Knowledge of bereavement, grief, loss or trauma-informed services.

· Experience working with All-Party Parliamentary Groups or parliamentary engagement activity.

· Experience working with research and evidence-based policy development.

· Experience working with lived-experience contributors and ambassadors.

· Understanding of campaigning, coalition building and systems change approach

Recruitment Timetable

Application deadline: 17th September 2026 at midnight

Interview dates: 29th and 30th September on MS Teams

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Head of Public Fundraising & Engagement (9-Month Maternity Cover)

Location:

Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities

Salary:

£55,000 per annum plus SeeAbility benefits

Hours:

Full time, 37.5 hours per week

Contract:

Fixed Term, 9 Month (Maternity Cover)

Join us in transforming lives

SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.

This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.

About the Role

Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.

You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.

Key responsibilities include:

• Leading the delivery of SeeAbility's public fundraising and engagement strategy.
• Driving income growth and supporter retention across multiple fundraising streams.
• Developing innovative campaigns and supporter journeys.
• Leading, coaching and developing a high-performing team.
• Monitoring performance, budgets and fundraising KPIs.
• Working collaboratively across the organisation to maximise supporter engagement and impact.
• Ensuring fundraising activities remain compliant and aligned with best practice.

About You

We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.

You will have:

• Significant experience in public fundraising, supporter engagement or individual giving.
• A proven track record of achieving income growth and fundraising targets.
• Experience managing and developing teams.
• Strong strategic and operational planning skills.
• Excellent communication and stakeholder management abilities.
• A collaborative, proactive and solutions-focused approach.

Why Join SeeAbility?

At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.

We offer:

• Flexible and hybrid working
• A supportive and inclusive culture
• Competitive salary and benefits package
• The opportunity to make a meaningful impact from day one

Apply Today

If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.

Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.

Safer Recruitment

SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.

Successful applicants will be subject to safer recruitment checks, including:

• Disclosure and Barring Service (DBS) check (where appropriate)
• Identity, current address and right-to-work verification

• Health declaration to ensure that you are medically suitable for the role you have been offered

• Employment references relating to work with children or vulnerable adults

All checks are completed at SeeAbility’s expense before a start date is confirmed.

Diversity & Inclusion

We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.

• We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
• Reasonable adjustments are available throughout the recruitment process.
• In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)

For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010

Job Title: Hertfordshire Project Officer

Salary:  £29,500 (London Fringe weighting)

Position Type: Full time/Fixed term (until December 2028)

Reports to: Scaling Manager

Based at:     Remote, with travel to schools in Hertfordshire

Working Hours:                  5 days a week, 9am-5pm (flexible)

Pension:   School Food Matters matches pension contributions at 7% of pensionable earnings

Holiday:      31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays

This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.

Background to School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Background to Nourish

Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.

Job purpose

· To deliver Nourish in 15 primary schools in Hertfordshire over 2 years in a delivery team of two Project Officers and a Project Assistant.

Key tasks include

· Support with recruitment of schools to take part in Nourish

· Complete in person food audits in schools looking across the whole school day

· Support schools to create and deliver a food improvement plan (action plan)

· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)

· Support schools to write a school food policy

· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students

· Collect data and maintain accurate records relating to the project

· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation

· Work in collaboration with Hertfordshire project delivery team

· Gather content for our comms team (website and social media platforms)

· Keep Scaling Manager fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

· Maintaining the ethos of the charity and positively promoting our work at all times

· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential.

Person specification

Essential

· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion

· Good interpersonal skills, with experience of building relationships

· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Able to work independently and remote

· Self-motivated and optimistic with a can-do attitude

· Ability to work in a team and seek help when needed

Desirable

· Experience of engaging and working with schools and/or communities

· Experience of working for a charity or not for profit organisation

· Knowledge in food education and children’s health

· Access to a car

Chief Operating Officer (COO)

Contract: Permanent / Full Time

Salary: C. £130k per annum, depending on experience

Location: Remote / UK Based (regular travel to London office and other locations as required)

Closing Date: 10th September

Interview Dates: 5th & 7th October

Introduction

Doing Good Recruitment is proud to be exclusively partnering with a highly respected health organisation to appoint an exceptional Chief Operating Officer (COO). This critical leadership role will drive organisational transformation, operational excellence and long-term sustainable impact.

The Role

Reporting to the Chief Executive Officer (CEO), the COO will serve as a key strategic adviser and member of the executive leadership team, helping to shape organisational priorities and ensure effective delivery across a complex international organisation. Working closely with the CEO, Board and senior stakeholders, the COO will play a central role in driving organisational performance, strengthening governance and ensuring resources are deployed effectively to support long-term objectives.

The role will provide strategic leadership across core corporate functions, including people, finance, governance, risk, technology and business operations. The next postholder will ensure the organisation's operational infrastructure, systems and processes effectively support performance, fundraising and programme delivery, while positioning the organisation for long-term success.

About You

The successful candidate will bring substantial executive leadership experience, ideally gained within a complex, purpose-led or internationally operating organisation. As a fully qualified accountant (ACA, ACCA, CIMA or equivalent), you will possess excellent financial and commercial acumen, with experience leading organisational planning, overseeing significant budgets and providing strategic financial insight at the highest level. Experience of presenting to and working closely with Boards, Finance Committees and other senior governance groups will be essential.

The right candidate will be able to demonstrate a track record of leading business improvement, organisational change and operational modernisation, alongside the ability to build credibility and influence across diverse stakeholder groups. This unique opportunity requires a collaborative and pragmatic leader who combines sound judgement with effective delivery, enabling organisations to adapt, grow and achieve sustainable impact. Experience of digital innovation, data-driven decision-making and the effective application of emerging technologies, including AI, would be advantageous.

Disability Confident

Our client is Disability Confident. Candidates who meet the essential criteria for the role and identify as having a disability (found on the application page) will be guaranteed an interview as part of their commitment to creating an inclusive and accessible recruitment process.

Inclusion Statement

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from people of all backgrounds, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, caring responsibilities, socio-economic background, or any other protected characteristic. We recognise that exceptional candidates do not always meet every requirement listed in a job description. If your experience aligns with most of the criteria and you are excited by the opportunity, we encourage you to apply.

Prospectus is delighted to be partnering with our client to recruit their next Chief Executive Officer.

The orgnisation is the UK's leading charity dedicated to improving the lives of people affected by Dravet Syndrome, a rare, severe and life-limiting neurological condition. Founded by parents in 2008, the charity has grown significantly and now supports hundreds of families across the UK through family support services, professional education, awareness raising and medical research.

As the charity enters its next phase of development, the organisation is seeking an ambitious and inspirational CEO to lead the organisation through its next stage of growth and impact.

Reporting to the Board of Trustees, you will provide strategic and operational leadership across the organisation, leading the delivery of the charity's future strategy while ensuring excellence in day-to-day operations. You will work closely with families, clinicians, researchers, industry partners, funders and policymakers, acting as a visible and credible ambassador for the charity across the sector.

This opportunity is ideally suited to a senior leader from a national charity or patient advocacy organisation who has successfully led organisational growth and transformation. You will bring experience of scaling services, income and organisational capacity, while retaining a strong understanding of hands-on leadership within a growing charity.

We are looking for a confident and influential leader with the presence and credibility to inspire supporters, stakeholders and partners, whether speaking at conferences, fundraising events or representing the charity nationally. Experience within a rare disease, neurological condition, disability, health or patient advocacy organisation would be highly advantageous, with direct rare disease experience particularly welcomed.

To be successful, you will bring:

• Significant senior leadership experience within a national charity, health or patient advocacy organisation.
• A proven track record of leading organisational growth and managing complexity through periods of change.
• Strong strategic and operational leadership skills, with the ability to balance long-term vision and day-to-day delivery.
• Outstanding relationship-building and stakeholder management capabilities.
• The confidence and presence to act as an engaging external ambassador and public spokesperson.
• A commitment to improving outcomes for individuals and families affected by complex health conditions.

This is a rare opportunity to lead a highly respected charity at an exciting time of progress and opportunity, including significant advances in rare disease research and treatment.
This role is home-based with regular UK travel and occasional international travel. Some evening and weekend work will be required.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

Recruitment timeline:
First round interviews (via Zoom) - Friday 18th September
Final round interviews (London) - Monday 28th September

Help transform healthcare for patients across Bristol, Weston and beyond

At Bristol & Weston Hospitals Charity, we do great things for everyone. From first breaths to final goodbyes, our work touches over 1.75 million patients across our hospitals. Together with our supporters, NHS colleagues and partners, we fund projects that bring comfort, hope and innovation to patients and their families.

We're looking for an experienced and strategic finance leader to join our Senior Management Team during an exciting period of delivery and growth following our recent merger with Southmead Hospital Charity.

This is a rare opportunity to use your expertise to help improve healthcare for patients, families and NHS staff across the region. Reporting directly to the CEO, you'll play a pivotal role in shaping the charity's future, ensuring strong financial stewardship, effective governance and operational excellence across the organisation so that together we can create the greatest possible impact.

About the role

As Director of Finance & Operations, you'll provide strategic leadership across finance, operations, governance, risk management and charitable grant-making. You'll work closely with the CEO, Trustees and senior colleagues, helping guide key decisions that support the charity's long-term sustainability and impact.

No two days will be the same. One moment you could be presenting financial insights to the Board, the next working alongside NHS colleagues to identify where charitable funding can make the greatest difference for patients, families and staff. You might be leading an operational improvement project, overseeing risk and governance, supporting investment decisions, or helping develop our people and culture. You'll also have opportunities to meet the incredible supporters, donors and fundraisers whose generosity makes our work possible, giving you a direct connection to the impact of the charity and the communities we serve.

You'll lead and support a talented team, including our Financial Controller, Head of Grants and Head of Operations, creating an environment where people can thrive and continue delivering outstanding results.

About you

We're looking for a qualified accountant with significant senior leadership experience in the charity sector and a track record of providing strategic financial leadership at executive or director level.

You'll bring:

• Strong experience presenting to boards and trustees and influencing decision-making.
• Expertise in financial strategy, budgeting, cashflow management, reporting and audit.
• Excellent communication skills, with the ability to make complex financial information clear and accessible.
• Experience of charity governance, risk management and regulatory compliance.
• A collaborative leadership style and a talent for building trusted relationships with a wide range of stakeholders.
• Experience leading operational, digital or systems improvement initiatives.

Most importantly, you'll share our commitment to improving healthcare and making a lasting difference for patients and communities across Bristol, Weston and beyond.

Please note we are looking for the successful candidate to start in early to mid October to ensure a handover period with the substantive Director of Finance & Operations before she goes on maternity leave.

Why join us?

This is an opportunity to use your financial and operational expertise for a cause that matters. You'll join a passionate and supportive team and play a key role in helping the charity deliver extraordinary impact in our hospitals every day. In addition, you'll enjoy: 

• 27 days annual holiday entitlement plus an additional day off on your birthday and a wellbeing day. Plus, an additional two days leave after five years of service.

• Commitment to hybrid and flexible working. 

• Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%). 

• Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor. 

• Life assurance cover - 4x annual salary 

• Commitment to training and development with budget set aside 

• Medicash health plan - claim cash towards a range of medical costs 

• Free Blue Light Card that allows access to hundreds of discounts at major retailers. 

If you're an experienced charity finance leader who combines strategic thinking with hands-on delivery, we'd love to hear from you.

1st stage interviews: 23/24th September.2nd stage interviews: 29/30th September.

DIVERSITY & INCLUSION

Bristol & Weston Hospitals Charity is committed to diversity, equity and inclusion.

We are committed to a fair and inclusive recruitment process and use anonymised recruitment, removing personal details such as names and email addresses during shortlisting.

As a Disability Confident and Mindful Employer, we will offer an interview to a fair and proportionate number of disabled applicants who meet the eseential criteria for the role. If you wish to share information about a disability or long-term condition and would like us to consider any adjustments, please let us know in your application.

About us

Community rail is a unique and growing grassroots movement made up of community rail partnerships, station volunteer groups and other community-led initiatives across Britain.

Together, these organisations and volunteers deliver a wide range of initiatives, from engaging young people and building confidence in rail travel, to improving accessibility, enhancing stations, supporting biodiversity projects and creating community spaces that bring people together.

Community Rail Network is the national membership and umbrella body for the community rail movement across England, Scotland and Wales. We empower, support and champion community-led partnerships and groups, helping them create social, environmental and economic value through their work.

Our team of 22 colleagues is based across Britain, working mainly from home while coming together regularly online and in person. We are a collaborative, values-led organisation, passionate about making a difference through community rail.

We believe in nurturing talent, supporting professional development and creating an environment where everyone can reach their potential while maintaining a healthy work–life balance.

About this role and your main responsibilities

We are looking for a compassionate, collaborative and creative leader to head up our work with members. Everyone on the team is here for our members, but you will lead the way in ensuring everything we do is driven by what members need, now and in the future, to help them develop, grow and thrive. You’ll also help ensure our members have a great experience whenever they are accessing our support and services.

As a member of the senior leadership team, you’ll actively contribute towards its collective work in driving organisational performance and success, including growing investment in our work so we can make an even bigger difference for our members and the communities they serve.

Please see the attached introduction from our Chief Executive and role profile for further information about the position, including its principal responsibilities and the experience, skills and attributes we are looking for.

Other information

The role will involve regular travel across England, Scotland and Wales to raise the organisation’s profile and engage with members, partners and key stakeholders.

There is flexibility on your location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or the north of England) and to Board meetings which alternate between online and London.

It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably. 

This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of three months. 

Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

Hours: 30–35 hours per week
Location: Home-based*
Reporting to: CEO

*This is a home-based role. However, the successful candidate will need to be based within reasonable travelling distance of London and our programme activity, with the ability to travel to meetings and visits within a day where required. We therefore anticipate that applicants based in Scotland, Ireland, West Wales or the far South West may find the role impractical.

This position is being re-advertised; previous candidates need not apply.

Be part of a mission that's transforming children's futures through food, farming and the countryside

For more than 45 years, The Country Trust has been connecting children from the UK's most disadvantaged communities with the land that sustains us all. Through inspiring farm visits, food education and countryside experiences, we've already reached more than 600,000 children, and we're just getting started.

We're entering an exciting new chapter as we develop our next organisational strategy, and we're looking for an experienced fundraising leader to help shape our future.

This is an outstanding opportunity for an ambitious and strategic fundraiser to join our Senior Leadership Team and lead the next phase of our income growth, enabling even more children to benefit from our life-changing programmes.

About the role

As Head of Fundraising, you'll provide strategic leadership across all fundraising activity while remaining hands-on in securing major income and developing key relationships.

You'll lead a dedicated fundraising team, drive innovation, strengthen fundraising systems and processes, and develop a sustainable fundraising strategy that diversifies income across:

• Trusts and foundations
• Corporate partnerships
• Major donors
• Individual giving
• Legacies
• Gaming and Streaming for Good
• Emerging fundraising opportunities

Working closely with the CEO, Senior Leadership Team, Digital and IT colleagues, you'll help embed new fundraising systems, champion data-driven decision making and ensure fundraising excellence across the organisation.

About you

We're looking for an inspiring fundraising leader who combines strategic thinking with practical delivery.

You'll bring:

• Significant senior-level fundraising leadership experience
• A proven track record of securing substantial income across multiple fundraising streams
• Experience developing and delivering fundraising strategies that drive sustainable growth
• Strong leadership skills with experience developing high-performing teams
• Excellent relationship-building, communication and influencing skills
• Financial and commercial awareness, including budgeting and forecasting
• Knowledge of fundraising regulation, GDPR and fundraising best practice
• A passion for improving opportunities for disadvantaged children

Experience developing new income streams, digital fundraising and CRM systems would be particularly valuable.

Why join us?

At The Country Trust, you'll be joining an ambitious charity where collaboration, learning and innovation are at the heart of everything we do.

We offer:

• Flexible working
• 25 days annual leave plus Bank Holidays (FTE)
• Workplace pension
• Homeworking allowance
• Mileage and agreed travel expenses
• A supportive, values-led culture
• The opportunity to shape our future strategy and make a lasting difference to children's lives

We're committed to building a diverse and inclusive team that reflects the communities we serve and welcome applications from candidates of all backgrounds.

Key dates
Closing date: 11:59pm, Sunday 13th September
Interviews from: Monday 21st September
 

The Country Trust is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an Enhanced DBS check.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for a highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will support our work across the South East and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning &expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

 Personal Specification 

(D) Desirable, (E) Essential 

 Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of learning, managing and updating Salesforce or similar databases (D) 

 Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A strong commitment to social justice and alignment with the Living Wage Foundation’s mission and Citizens UK’s values (E). 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South of England region, week commencing 5th October – in person most likely at Head Office in Whitechapel.