2 Change manager jobs

Reporting to: Chief Executive
Contract: 12-month fixed-term contract
Salary: £45,000–£48,000 per annum, depending on experience

About the role

This is an exciting opportunity to play a key role in an important period of development and transformation for West London Synagogue.

Working closely with the executive team, the postholder will provide coordination and project management across a range of organisational priorities and will play a key role in supporting the delivery of the wider transformation programme.

The role will bring together project management, organisational performance, impact measurement, reporting and continuous improvement.

The successful candidate will help turn strategic priorities into practical plans, ensure projects remain on track, and provide clear information to senior leaders and the Board about progress, performance and impact.

This is a broad and varied role for someone who enjoys working across an organisation, bringing structure to complexity and helping people turn good ideas into effective delivery.

Key Responsibilities

1. Transformation and Organisational Priorities

• Play a key role in coordinating and supporting the organisation's transformation programme.
• Work with the Chief Executive, the finance and resources director and senior colleagues to translate strategic priorities into clear plans, actions, milestones and deliverables.
• Track progress against agreed priorities and identify risks, delays, dependencies and resource pressures.
• Identify connections and opportunities for collaboration between different projects and programmes.
• Support colleagues in embedding new processes, systems and ways of working arising from the transformation programme.
• Ensure that agreed decisions are translated into clear actions, ownership and follow-through.
• Support a culture of continuous improvement, learning and accountability.

The postholder will not be expected to manage every change initiative directly. Their role will be to provide structure, coordination and visibility across the transformation programme, working with colleagues who own individual projects and areas of work.

2. Project Management

• Plan, coordinate and deliver a range of organisational projects in line with agreed priorities and timelines.
• Develop proportionate project plans setting out objectives, milestones, deliverables, responsibilities, dependencies and measures of success.
• Coordinate internal teams, volunteers, partners and external stakeholders where required.
• Facilitate project meetings, workshops and reviews.
• Maintain clear project documentation, actions and decision logs.

Projects are likely to vary in scale and nature and may include organisational improvement, systems and process development, governance, member services, operational change, programme development and cross-team initiatives.

3. Organisational Performance and Data

• Collect, analyse and interpret data to understand project and organisational performance and impact
• Develop clear and proportionate dashboards and management information.
• Identify trends, gaps, risks and areas requiring attention.
• Work with colleagues to establish meaningful KPIs and measures of success.
• Ensure information is accurate, appropriately managed and compliant with relevant data protection requirements.

4. Board and Senior Leadership Reporting

• Coordinate the preparation of clear, concise and meaningful reports for the Board.
• Establish and maintain an effective reporting timetable.
• Track actions and decisions arising from Board and committee meetings and ensure appropriate follow-up.

The emphasis will be on insight rather than simply reporting activity — helping leaders and trustees understand what is happening, why it matters and where action is required.

5. Governance, Compliance and Policies

• Maintain and regularly update the organisational compliance log, duties and mitigation plans.
• Monitor progress against compliance requirements and highlight emerging risks.
• Support colleagues to ensure compliance actions are followed through.
• Develop, review and update organisational policies and operational procedures.

6. Stakeholder Engagement and Coordination

• Build effective working relationships across the organisation.
• Work collaboratively with staff, volunteers, trustees, partners and external stakeholders.
• Bring people together where projects or priorities cross organisational boundaries.
• Facilitate meetings, workshops and project reviews where required.
• Communicate progress, challenges, risks and successes clearly and appropriately.

Person Specification

Essential Skills and Experience

We are looking for someone who combines strong project management skills with excellent organisational judgement and the ability to work across different parts of an organisation.

You will have:

• Proven experience managing projects and delivering organisational change or improvement initiatives.
• Experience managing several projects or workstreams simultaneously.
• Strong planning, prioritisation and organisational skills.
• The ability to take a project from initial idea and scoping through to implementation and evaluation.
• Strong analytical skills and experience working with data, KPIs and performance information.
• Experience producing high-quality reports
• Experience monitoring outcomes, performance or impact.
• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building skills.
• The ability to influence and coordinate people without relying on formal authority.
• A practical, proactive and solutions-focused approach.
• Excellent attention to detail while retaining an understanding of the bigger picture.
• The ability to work independently, take ownership and use good judgement.
• Confidence working in an environment where priorities can change and not everything is fully defined.

Desirable

• Experience supporting an organisational transformation or change programme.
• Experience working in a charity, synagogue, community organisation, social enterprise or other purpose-led organisation.
• Experience working with Boards, trustees or governance committees.
• Experience developing organisational dashboards or management information.
• Experience in impact measurement, monitoring and evaluation.
• Knowledge of project management methodologies such as PRINCE2 or Agile.
• Understanding of governance, compliance and data protection requirements, including GDPR.
• Experience developing policies and operational procedures.

Why Join Us?

This is an exciting time to join WLS.

We are undertaking a significant programme of organisational development and transformation, creating an opportunity to improve how we work, strengthen our systems and processes and build an organisation that is well equipped for the future.

The Project & Transformation Manager will have a central role in making this happen.

You will work alongside senior leaders, colleagues and volunteers at all levels, with the opportunity to see your work have a direct and tangible impact.

This is a role for someone who enjoys making things happen — someone who can take a complex problem, bring structure to it, bring people together and help turn an idea into something that works.