Change manager volunteer roles in hackney wick, greater london

As a volunteer Club Administrator, you’ll play a key role in ensuring our clubs run smoothly while contributing to our positive and inclusive community. This is an ideal opportunity for individuals looking to support community engagement through sports. 

Key Responsibilities 

• Club Administration: 

• Manage registration processes and ensure all participant details are accurately recorded. 

• Maintain attendance records and update membership databases. 

• Assist with scheduling and confirming bookings for club sessions. 

• Onsite Support: 

• Provide administrative and logistical support during club sessions, ensuring smooth operations. 

• Act as the first point of contact for participants, parents, and stakeholders at sessions. 

• Coordinate with coaches to ensure all necessary equipment and materials are available. 

• Customer Engagement: 

• Handle inquiries about programs, schedules, and memberships professionally. 

• Communicate updates, cancellations, or schedule changes to members promptly. 

• Event Coordination: 

• Support the planning and execution of tournaments, showcases, and community events. 

• Help with onsite logistics, including participant check-ins and event materials. 

Skills & Qualifications 

• A willingness to learn and contribute to a positive club environment. 

• Strong organisational and communication skills. 

• Previous experience in administration or customer service is a bonus but not required. 

• DBS clearance (provided by RollaDome if needed). 
  
   

Commitment 

• Minimum 15 hours per week, with flexible hours

Benefits 

• Travel and meal expenses reimbursed. 

• Comprehensive training and mentorship opportunities. 

• Gain practical experience in sports administration and event management. 

• Opportunity to network within the sports and charity sectors. 

Background

First Step is a Charity based in the London Borough of Havering, working with families of children with special needs and/or disabilities. For more than 35 years, we have supported in excess of 1,500 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, where they have concerns about their child.  We provide a range of family-centric services tailored to each family’s and child’s needs.

During our history we’ve had highs and lows, including overcoming a challenging time following the withdrawal of funding from the Local Authority in 2017 as part of their own austerity cuts.  Despite this, we’ve managed to sustain the charity through increased fundraising.

Our current Board has more than 80 years of experience, and over the next couple of years we’re looking to add some new and dynamic Trustees to strengthen the team and bring refreshed critical and creative thinking to our Charity.

The Chair of Trustees Role

Our Chair is looking to stand down after 10 fulfilling years, and we are looking for a new Chair to work with our Board and CEO to further strengthen our organisation long into the future.  

The new Chair should be ambitious for our Charity and have the vision and energy to help it extend its reach and impact, along with being an experienced leader who has empathy for our families, and lives our values.

They will need to have the ability to lead from the front in a collaborative style that builds consensus amongst the board, so we can meet the challenges ahead.

First Step are passionate about creating a diverse workforce and positively encourage applications from under-represented communities.

Sustainability Research Volunteer
People & Planet is looking for volunteers to assist with compiling its 2025/26 People & Planet
University League; the only higher education ranking that classifies based on ethics and climate
justice criteria.
Universities impart skills and knowledge, form life-long beliefs and behaviours, act as centres of
communities, employ, house and feed large numbers of people and promote the creation and
sharing of knowledge. We believe this makes them uniquely placed to lead on environmental and
ethical issues. For this reason the People & Planet University League has been running since 2007
and has been published by high-profile media partners such as The Guardian (2021, 2022. 2023,
2024) and whose data is used in the Sunday Time Good University Guide.
Volunteers will research publicly available university documents and assess universities against
our marking criteria, which cover a wide range of climate and social justice issues including
decarbonisation, fossil fuel divestment, ethical banking, workers’ rights and environmental
management among others. This work will help to incentivise the university sector towards taking
immediate and appropriate action on the climate crisis and upholding the rights and wellbeing of all
people internationally.

The role will develop and improve the following areas:
●​ Qualitative research skills
●​ Attention to detail
●​ Use of data collection software
●​ Time management and keeping to deadlines
●​ Working independently and remotely
●​ Communication skills
●​ Knowledge of environmental management processes and sustainability reporting.

Training is provided for the role. We believe the skills and experience gained could be valuable for
a number of career paths, including working in NGOs, corporate sustainability, estates
management, higher education policy making, research and campaigning among many others.
People & Planet would like to support volunteers in their future careers, so will give all volunteers
an official reference letter on successful completion of their placement and will act as a referee for
future positions for which you may apply. From last year’s cohort, 100% said they would
recommend this position to someone who wanted to add experience to their CV.

Feedback from previous volunteers
‘I think as someone looking for relevant experience to bolster a CV, this is a helpful and
not-too-time-consuming position. It had exactly the kind of flexibility that I required at this point in time.’
‘It's a really great opportunity to hone one's research skills, learn more about what our universities can do to
improve their impact on the planet, and make a small but real difference.’

Person Specification -the following are essential:

• Access to a computer or laptop and internet connection.
• Familiarity with desk-based research.
• Ability to work accurately and efficiently to agreed standards.
• Reliability and commitment to completing work to deadlines.Sustainability Research Volunteer
• Able to communicate needs with staff at People & Planet and if needed, ask for appropriate
• support to complete tasks in time.
• Ability to search policy documents for specific information in English.
• Ability to assess information against standardised frameworks.
• Ability to work remotely and independently

The following are desirable:

●​ Awareness of current issues in sustainability and ethics.
●​ Experience of research and data collection.
●​ An interest in higher education policy.
You will need to commit to
●​ Two 25 hour weeks of remote work in July and August.
●​ 5 hours work per day for the two week period. Volunteers can manage their own time
flexibly and will receive support from People & Planet, but must meet task deadlines on a
weekly basis and attend a short daily meeting.
●​ One half day of remote training and induction the week prior to your 2 week engagement.
●​ Attending a brief meeting in the morning or afternoon each day and one individual check-in
meeting in week 1.

Summer timetable
June 30th-July 11th Ethical Investment and Banking, Ethical Careers and Recruitment,
Education for Sustainable Development. Training and induction w/c 23rd June
July 21st-1st August Sustainable Food, Staff & HR, Environmental Policy and Strategy
Training and induction w/c 14th July
August 11th-August 22nd Managing Carbon, Workers’ Rights, Staff and Student
Engagement, Environmental Management and Auditing. Training and induction w/c August
4th

Application

Applications will be processed on a rolling basis until positions are filled, so please apply early to
avoid disappointment. The deadline for applications is Friday June the 6th 2025
Candidates will need to attend a non-competitive group recruitment session and complete an
online self-access task before being invited to volunteer with us.
Please let us know if you have specific access needs and what we can do to make the interview,
training and volunteer experience more accessible to you, including organising a one-on-one
interview. We welcome people with hearing loss, deaf and or disabled people to apply for thisSustainability Research Volunteer volunteer opportunity -unfortunately we don't use BSL so would need to make alternative support provisions for the training, unless a BSL interpreter can join you. If you have specific needs where
we might support you by making this volunteering opportunity more accessible, please let us know via email
People & Planet welcome applications from BAME folks and people of colour, from disabled people, from LGBTQI*people, from people who speak English as a second language, from people who identify as non-binary gender, from women, from people of different ages, from people with caring responsibilities and from people with irregular migration status, people seeking asylum in the UK or with a migrant background, folks with a working class background, and everyone else.

ABOUT TREES FOR CITIES

Trees for Cities is an independent national charity that engages local people and volunteers to plant, protect and promote trees in towns and cities worldwide. We cultivate lasting change in urban neighbourhoods by revitalising forgotten spaces, creating healthier places, and getting people involved in their local environments. In a world facing unprecedented threats from climate change, loss of biodiversity, and disconnection from nature, our work has never been more urgent or important. 

The charity has seen significant growth and development over recent years, with expansion of our Trees for Streets, Trees for Schools and Trees for Neighbourhoods programmes in towns and cities across the UK.  It is imperative that the Charity continues to evolve as we move towards a new strategic phase (2025-30), with the strategic goal to create a movement for urban trees and tree equity. 

We currently seek a Trustee with fundraising expertise to join our Board. This is a new role and an exciting opportunity to support the charity as we embark on our new strategic ambition to take a prominent, influential and leading role in urban forestry. We are particularly looking for someone with senior-level strategic experience and networks in corporate and grant fundraising. 

ABOUT THE ROLE

The trustee will maintain an overview of Trees for Cities’ fundraising strategy. The trustee will work closely with the Board and Executive Team, particularly the Chief Executive and Fundraising Director, to support the charity in pursuing its vision and mission and achieving its agreed objectives.  In addition to the skills, experience and qualities required of all Trustees, this trustee will have significant senior-level experience of fundraising strategy, policy and regulations as outlined in the person specification. 

HOW TO APPLY

At Trees for Cities, we want to reflect and represent the full richness of diversity in the UK. Few of our employees or trustees have lived experience (or close connection to someone with lived experience) of environmental injustice, and few are from Black, Asian or other minority ethnic groups, disabled, or lower socio-economic backgrounds. We are particularly keen to receive applications from fundraising professionals in one or more of these groups.

If you would like to learn more about the role, please email Kate Sheldon, Chief Executive. If you are interested in applying, please use the application link below. Applications should include a CV and a short covering statement.

Deadline to apply at 9am on Monday 16 June.

Interviews scheduled Tuesday 15 July 2025.

This recruitment is not open to agencies. 

Project Coordinator

Job Title: EPAfrica Summer Team – Project Coordinator (PC)
Location: Kakamega, Kenya 

Duration: Minimum 3 weeks during our summer programme, which runs from approximately 1st July – 13th September 2025.
Start Date: UK-based training and preparation begins in June, with travel to Kenya taking place several days before the start of your placement.

 Compensation: Non-salaried placement, with the following expenses covered:

• Travel: Project-related travel in and around Kakamega County is fully covered.

• Accommodation: Fully covered throughout the EPAfrica summer. 

• Programme delivery costs: All costs associated with programme delivery (travel to sites, partner meeting expenses, etc) paid for by the charity.

• Additional Costs: Round-trip flights to Kenya and limited subsistence costs, plus any personal travel elsewhere within Kenya (e.g., for your holiday week). 

About EPAfrica

EPAfrica (Education Partnerships Africa) is a volunteer-led charity working in partnership with rural secondary schools in East Africa. Our mission is to create sustainable change in education by investing in resources, infrastructure, and local capacity. Our volunteers are central to our work — building strong relationships, learning deeply about the local context, and delivering projects that matter.

Role Overview

As a Project Coordinator (PC), you will be a key part of the Summer Team, supporting the smooth operation of EPAfrica’s in-country summer programme. You’ll work alongside the Project Manager and other Project Coordinators to provide on-the-ground coordination, logistical support, and pastoral care for our Project Workers (PWs). This is a dynamic and rewarding role that gives you insight into international development, team leadership, and operational planning.

Key Responsibilities

• With guidance from the Project Manager (PM), support our team of Project Workers (PWs) in their school placements, including:

  • Monitor project progress and guide PWs to address any issues as they arise

  • Offering pastoral support and help maintain the wellbeing of Project Workers

  • Co-deliver trainings on topics such as project management, effective international development practices, safety and wellbeing, and cultural awareness

  • Coordinating key operational logistics relating to summer programme delivery.

• Facilitate communication between PWs, our in-country Summer Team, and the UK-based central charity team.

• Help deliver our in-country monitoring and evaluation programme, enabling us to effectively plan for and deliver future investments. This includes:

  • Monitoring visits to current & recent investment schools to gauge impact of EPAfrica’s work

  • Assessment visits to potential future EPAfrica participant schools

  • Staying up-to-date research into developments in the Kenyan education system and potential impacts on our work

  • Establishing and maintaining relationships with our network of local partners.

• Contribute to Summer Team planning, reflection sessions, and process documentation

• Help to maintain the safety, security, and wellbeing of the Kenya-based team, working within the charity’s risk guidelines.

What We’re Looking For

• Strong familiarity with, and demonstrated interest in, EPAfrica’s values and operating model.

• A demonstrated interest in grassroots international development is required; previous experience in this setting (volunteering, fieldwork, or prior work experience) preferred.

• Experience being a part of teams delivering project-based work, and leading with empathy. 

• Effective communication skills and the ability to work with stakeholders from a variety of cultures and backgrounds. 

• Demonstrated ability to take initiative and solve problems under pressure.

• Willingness to operate in a challenging, fast-paced environment and to be involved in making decisions which affect the wider team.

• Experience as a Project Worker or previous Summer Team involvement preferred – but alternatively, relevant professional or volunteering experience in a similar context. 

What You’ll Gain

• Real, hands-on project management and delivery experience. 

• Exposure to international development at a grassroots level, with concrete opportunities to deliver meaningful work.

• A rich cultural experience and the opportunity to immerse yourself in semi-rural communities in Western Kenya. 

• Volunteers benefit from one week’s holiday in the middle of the programme, allowing the opportunity to explore the rest of the country (previous volunteers have travelled to Mombasa, Nairobi and the Maasai Mara). 

• Opportunity to work with a team of passionate, like-minded individuals and build a strong professional network within the charity and our wider community.

• A standout experience for your CV, and the chance to develop transferable skills in stakeholder management, communication, logistics, and more. Previous EPAfrica volunteers have leveraged their experience with us to secure roles with the FCDO, WHO, UN, Civil Service and in a variety of consultancies. 

Interested?

We’d love to hear from you! If you’re enthusiastic about education, development, and making a difference, this is a unique opportunity to get involved and get hands-on, meaningful experience delivering grassroots international development projects in Kenya. You’re also welcome to apply with a friend and complete a summer placement alongside them; just let us know in your application.

Citizens Advice Barnet’s twin aims are to help people in our community resolve the problems they face and campaign to change the policies and practices which affect their lives. As a Research and Campaigns Volunteer, you will enable us to achieve the second aim, using the experience of the people we help to influence lasting change that makes a real difference to our community.

Duties include

• Supporting the Research and Campaigns Lead to identify opportunities to improve local policies and practices that affect people we help.
• Gathering evidence to support local and national campaigns.
• Undertaking research to build a campaign.
• Writing monthly updates for local councillors on what we're seeing in their ward.
• Writing up reports to present your research and recommendations.
• Researching and writing reports to raise awareness of local problems.
• Representing Citizens Advice Barnet at external meetings to campaign for change.
• Working with the Communications team to raise awareness of Research & Campaigns work.

Person Specification

No previous experience is required; this role would suit you if you have an interest in social policy, or would simply like to make a difference in our local community, and have the following skills and attributes:

• IT skills, especially Word and Excel at a basic level (sort, filter, basic formulas), and willingness and ability to learn to use our CRM to run reports.
• Strong research skills.
• High attention to detail.
• Analytical skills.
• Ability to work on own initiative.
• Excellent communication skills, both orally and in writing, with the ability to write clearly and persuasively.

Position Overview
This is an exciting and unique internship opportunity supporting SEED Madagascar’s media and communications output. This position will focus on social media management support, visual content design, and image selection and arrangement. It is ideal for a motivated individual interested in learning new skills and gaining practical experience within the communications team of an international development and conservation organisation.

About the organisation
SEED Madagascar is a British Charity working in partnership with communities in the southeast of Madagascar. We integrate high quality community health, livelihoods, education infrastructure and conservation programmes to support sustainable change and add to international best practice through research and publication across all of our programmatic areas.
Location: Remote
Timeframe: 6 months extendable – flexible 2 days a week
Contract: Voluntary, unsalaried
Reporting to: Media and Communications Officer

Duties and responsibilities 
1. Responsible for planning and drafting platform-specific content for SEED’s social media accounts and support with the implementation of a new TikTok strategy, following a clear briefing from the Media and Communications Coordinator and Officer. 
2. Using video editing software CapCut to produce video content for use on SEED’s TikTok and Instagram accounts. 
3. Using Canva to produce exciting visual content for use across SEED’s social media accounts, ensuring that all brand guidelines are adhered to. 
4. Monitoring and reporting on performance KPIs for SEED’s online output. 
5. Support the management and arrangement of SEED Madagascar’s image drive, suggesting images that are appropriate for use in our online output from a bank of photographs.
6. Gain a detailed understanding of all of SEED’s programmes.
7. Any other tasks the Media and Communications Officer deems necessary within the broad remit
of this role.

Qualifications
● Hold or be studying towards an undergraduate or postgraduate degree in or relating to media
and communications, international development, or have comparable field experience.
● Have experience managing social media accounts.
● Have experience writing high-level copy, appropriate for varying audiences.
● Proven high standard of written and verbal communication and editing skills.
● Proven experience in following clear instructions and staying in keeping with brand guidelines
and expectations, sometimes in sensitive circumstances.
● Demonstrate an understanding of and commitment to SEED’s ethos and approach and be a good
ambassador for the organisation at all times.
● Be punctual and be able to work to tight deadlines in an organised manner and to a high
standard.
● Ability to work well under pressure to meet targets and deadlines.
● Proactive, creative and resourceful.
● Experience of both collaborative team and independent working.
● Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
● Proficiency in the use of the visual design platform Canva.
● Proficiency in the use of video design platforms such as CapCut.
● Be able to financially support themselves for the duration of their internship as there is no
stipend.

"Be the Change, Fill the Bucket!"

At CPRE, we’re passionate about making the countryside a better place for everyone to enjoy. This flexible, micro-volunteering role is a great way to stand up for the countryside if you don’t have much time to spare! You’ll take quick and easy online actions to support our campaigns from home (or wherever you have internet access!) at a time that suits you.

We're particularly keen to recruit people aged 18 - 30 (although this role is open to everyone!) as we want to being younger voices into our campaigning work.

This is an excellent opportunity for those looking explore a career in environmental campaigning and advocacy. By taking easy online actions, you’ll help us to champion environmental issues such as the climate emergency, renewable energy, biodiversity and sustainable transport.

We’ll ask you to take and feedback on England based campaigning actions, to inform what we do in the future. Your ideas will shape the way we do our campaigns in the future.

We’re looking to build our team of activists for a series of actions over the next few months. You’ll actively shape the future of this work, and you’ll be testing an exciting new way to volunteer with CPRE! Interested in taking part? Find out more below.

Why we want you

We want to gain the support of people with many different experiences of the countryside to inform what we do so we can work towards a thriving countryside for everyone.

You'll join a group of enthusiastic volunteers taking actions and giving feedback that directly supports our campaigning work. Some actions will take as little as 5 minutes!

Sign up is easy - we just need a few details and then you'll join our activist pool. Please note you must be 18 or over to sign up for this role.

What you will be doing

The types of actions we’ll ask you to take part may include:

• Build our understanding of what motivates you to support our campaigns, what you’d like to see us do in the future and how best you’d like to take part through surveys and feedback
• Sign a petition, send a letter to your MP using a template or take a survey
• Read / share articles & like / share posts / blogs
• Attend an online session / webinar / training eg on lobbying
• Feedback on campaigns content (reports, website, podcasts)

The skills you need

• An interest in the countryside and environmental issues
• Willing to give feedback as part of the role
• Access to a computer, tablet or smartphone with internet
• No experience necessary!

What's in it for you

• Use your enthusiasm, skills and experience to make a positive difference to the countryside
• Opportunity to influence future campaigning asks, and feedback on what works
• Access to online campaigning training and webinars
• Learn new advocacy and campaigning skills

Please read the attached Trustee Information Pack for more detail

As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.

To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:

• Marketing
• Legal
• Fundraising

Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.

We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.

Join the Movement at Unify Giving

Are you passionate about creating videos that truly transform lives? Unify Giving is seeking a talented Generative AI Video Producer to volunteer with our innovative team. Help us harness cutting-edge AI technology to create profound impact.

What You'll Do:
•⁠  ⁠Create compelling motivational videos using generative AI tools
•⁠  ⁠Experiment with emerging AI video technologies
•⁠  ⁠Help people transition from desperation to motivation and positive change

What We're Looking For:
•⁠  ⁠Experience with generative AI video tools 
•⁠  ⁠Video editing and production skills
•⁠  ⁠Creative storytelling ability
•⁠  ⁠Passion for creating content that makes a genuine difference
•⁠  ⁠5-10 hours weekly commitment

This volunteer position offers the opportunity to work at the forefront of AI video production while contributing to Unify Giving's mission of creating transformative content that changes lives.

Be part of something extraordinary—where technology meets human potential.

Our existing 12 trustees bring a variety of skills and experiences, such as fundraising, safeguarding, finance and investments and lived RAF experience to the Fund. Your background, skills and experience will further enhance this for the benefit of the RAF Family.

The successful candidates will:

• be aligned to our vision, purpose, key goals and values and be able to demonstrate their commitment to equality, diversity and inclusion;

• be able contribute positively to the Fund in a non-executive capacity, operate strategically, be held accountable and hold others to account;

• be able to build supportive relationships and work as a team. This will involve working collectively with others, supporting collective decision-making, being comfortable in sharing your views and expertise with fellow trustees and the Executive Leadership Team (ELT) trustees whilst still bringing your own ideas, perspectives and experiences to discussions;

• have the ability to analyse and interpret complex information and evidence, demonstrate impartiality, intellectual flexibility and sound judgment;

• have the ability to listen, communicate and influence effectively;

• have the capacity and skill to understand stakeholder priorities; and

• be a collaborative and pragmatic problem-solver and have the ability to adapt and respond to change.

Position: Chair of Trustees

The Board of Trustees is the ultimate governance body for the organisation, serving as stewards of the organisation’s resources, and is ultimately responsible for Self Help UK’s strategy, operations, adherence to law and regulation, and financial management. The Trustees serve on a voluntary basis and currently meet virtually every 6 weeks.

Chair Responsibilities: The Chair leads the Board of Trustees and works closely with the Charity’s Chief Executive and Senior Management Team to achieve its goals. The Chair is responsible for key areas, including:

Strategy and Governance

• Ensuring that the Board operates effectively in the consideration, iteration, and approval of the organisational strategy in support of the charity’s mission and values.

• With Trustees, ensuring that the charity operates efficiently and effectively to fulfil its objectives

• Safeguarding the interests of the charity’s beneficiaries and providing oversight of stakeholder interests • Maintaining high standards of governance and risk management.

• Ensuring that the Board is as diverse as possible and provides the range of knowledge, skills, and experience necessary to deliver the charity’s aims.

• Ensuring the organisation is accountable and transparent in its activities.

• Maintaining compliance with relevant charitable and company legislation.

• Oversight of the Sub Committees of the board.

• Ensuring a high-performing and effective board by committing to regular appraisal and review of Trustees and board performance (including managing retirements and resignations of Trustees).

Guidance and support to the Chief Executive

• Appointment of the Chief Executive and approval of Chief Executive’s salary with the Trustees.

• Line management of and work in partnership with the Chief Executive to support them in achieving the aims of the charity.

• Support and guidance on operations, including personnel management.

Financial

• Ensuring, with the Board, sound financial oversight, including review and approval of the annual budget

• Oversight of high standards of financial management

Advocacy and fundraising

• Using personal and professional networks to help the executive with access to potential donors and supporters, including governments, international bodies, corporations, trusts and foundations, NGOs, and individuals.

• Advise and assist in raising and maintaining the charity’s profile in the UK and internationally.

Lead Board Meetings:

• Lead all aspects of meeting management.

• Encouraging discussion at Board meetings, summarising key points and ensuring decisions are made and implemented.

Remuneration: Unremunerated, but reasonable travel expenses will be reimbursed

Time Commitment: Estimated at 2 days per month, but some flexibility and the ability to offer more time on occasion are required.

Standard commitments include:

• Attending Board meetings every 6 weeks. Currently, meetings are held via Zoom

• Attendance at subcommittee meetings as necessary

• Monthly scheduled meeting with the CEO, with flexibility to respond swiftly to the occasional ad hoc issue.

• Attending, as a minimum, an annual half-day strategy session and other face-to-face events as required.

Qualities of a Chair

Essential

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership.

• Commitment to the charity’s objects, aims, and values and willingness to devote time to carry out responsibilities. • Strategic and forward-looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.