Charity care calling manager jobs

Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy. With increased investment in income generation starting, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.6m in 2025. Working closely with another Trusts Manager, the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym membership and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 27th March 2026
Interview Date(s): First Round - w/c 13th April 2026; Second Round - w/c 20th April 2026

For full details on the role, please download the recruitment pack.

Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.

This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.

If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.

Why join us

At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.

Your Benefits

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Salary: £40,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation and Grants come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 29 March 2026.

Interview dates: Monday 13 April 2026, interviews will take place online via MS Teams. 

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

Hospice UK is recruiting a Senior Corporate Development Executive to support and grow our commercial partnerships portfolio, working closely with the Corporate Development Manager and Corporate Development Executive.

This role will help to build relationships with over 80 businesses across all industries including healthcare, finance, insurance, digital, sustainability and more, generating more than £420k each year to support Hospice UK’s work.

The role

You will support all aspects of Hospice UK’s commercial partnership activity, helping to build, steward and develop long‑term relationships with corporate partners, who want to collaborate with hospices. This includes working directly with organisations to secure sponsorship, exhibition space and partnership opportunities. Personalised communications will help move businesses from one‑off activity to longer‑term strategic partnerships.

A key part of the role involves conferences and events. You’ll help secure exhibitors and sponsors for our annual National Conference (1,000+ attendees) and our one‑day conferences, supporting activity from launch through to delivery, including marketing materials, pipeline management, proactive sales and administration.

You’ll also support the Hospice UK Jobs Board, an income‑generating platform promoting careers in hospice and end of life care, contributing to sales and marketing activity, managing job postings and supporting performance analysis and development.

About you

You’ll have strong experience in sales (from the third, private or public sector) and be confident building relationships with a wide range of stakeholders, including senior corporate contacts.

You will bring:

• Excellent organisational and time management skills, with the ability to manage multiple priorities
• Well‑developed people skills and the ability to work collaboratively across teams
• A self‑motivated, self‑sufficient approach to managing your workload
• Strong attention to detail and experience managing multi‑workstream projects

You’ll be comfortable conducting market research, assessing opportunities and value propositions, and identifying solutions to keep projects moving. You’ll also bring an approach aligned to our values: collaborative, compassionate, inclusive and innovative.

More information is available in the candidate information pack, which is available on our website to download.

As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager.

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

• To be ‘first point of call’ for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email.
• To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

For more information about this role, please visit our website.

Benefits

• Pension Scheme
• Employment Assistance Programme

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a motivated and committed public affairs manager to join the policy, evidence and influencing team. In this role, you’ll help deliver change for people affected by breast cancer by leading our public affairs work in the UK Parliament and across England. 

You’ll be responsible for developing and delivering a public affairs strategy to raise awareness of the critical issues for people affected by breast cancer. You’ll work with colleagues across the team and organisation to design influencing activities and events that deliver change. You’ll build strong relationships with parliamentarians and other public affairs stakeholders.

This role manages a public affairs officer. You’ll work closely with them to provide the secretariat for the All-Party Parliamentary Group on Breast Cancer.

About you

With experience of working in relevant public affairs roles to deliver significant change, you’ll be an excellent communicator, well-organised and able to work under pressure to tight deadlines. You’ll be confident working with a wide range of people and have experience of supervising or managing people. You’ll also have an excellent understanding of the policy and influencing landscape that Breast Cancer Now works in.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 16 March 2026 9am

Interview date week commencing 23 March 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £43,425 per annum

Hours: 35 hours per week 

Closing date: Tuesday 17 March 2026 

Interview date: Tuesday 24 March 2026 over video with a possible second stage in person on Friday 27 March 2026 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum. 

Data and Insights are core to our new and ambitious organisational strategy, enabling us to deliver meaningful, high-quality engagement with our audiences and maximise insight to drive impact as we work to find cures for type 1 diabetes (T1D) and support the community to live well until the day that cures are found. 

You’ll lead our data strategy, working collaboratively with teams across fundraising, marketing, digital, and supporter care, and ensuring we are making the most of our CRM, analytics, and automation tools to drive engagement and income. 

It's an exciting time - we want to make a step change in our approach to data to maximise value.If you bring high levels of experience in data management and database oversight, an ability to build reports and analysis to inform activity and a passion for embedding quality data governance, we'd love to hear from you.

This role presents a real opportunity to make your mark.Have you got the curiosity for data and to help us make an ambitious shift? If so, apply for this exciting role. 

Experience required 

You’ll have previous experience of: 

• Turning data into clear, actionable insights that drive business decisions. 
• Collaborating across teams to develop and embed insight into planning and delivery. 
• Using data to support delivery of supporter journeys and donor segmentation. 
• Improving data quality and reliability through cleansing and validation. 
• Ensuring strong data governance and GDPR compliance. 
• Managing a SQL database and supporting integrations. 
• Streamlining processes through automation tools like Power Automate. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 
• Flexible working and will consider compressed hours 
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 
• Season ticket and cycle loan 
• Pension scheme 
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 
• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.

As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.

We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.

Lead with purpose. Help shape services that put lived experience first.

Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)             
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave:  25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding

Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.

Key Responsibilities

• Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.

• Supervise and support staff, promoting professional development and wellbeing.

• Contribute to financial management, including budgeting and annual reporting.

• Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.

• Support fundraising initiatives to sustain and expand our services.

• Support fundraising initiatives to sustain and expand our services.

• Ensure effective monitoring, evaluation, and recording of project outcomes.

• Stay up-to-date with national and local mental health policies, initiatives, and best practice.

• Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery. 

Person Specification
We are looking for someone who:

• Has experience in operational management and staff supervision.

• Is skilled in financial management and resource planning.

• Understands mental health and/or addiction services, or has a strong commitment to learning.

• Communicates effectively and can build strong partnerships.

• Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.

Please view the full job description and apply via our website. 

Salary: Up to £42,440 GBP gross per annual (dependent on experience)

Hours: Full-time

Duration: Permanent

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.

You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.

Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.

This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.

This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow

How to apply

We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 30th March, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We’re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income.

This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you’re passionate about the arts and skilled at building relationships that lead to transformative support, we’d love to hear from you.

Requirements:

• Excited about the prospect of working at an innovative company, with accessibility at the heart of everything it does
• An outstanding fundraising professional, with experience securing five and six figure gifts
• Highly passionate and well-versed in the arts, music and opera
• Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all departments
• Dynamic individual with the ability to work independently, and yet collaboratively within the Development Department​
• Supportive colleague willing to share their skills, experience and knowledge with other fundraisers in the Department
• Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff
• Confident with technology and experience working with ticketing and CRM Systems
• Excellent verbal and written communication and skills and attention to detail
• Evidence of networking and relationship building at a senior level
• Commitment to professional development with a willingness to develop knowledge, skills and experience
• Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences

Benefits:

• 25 days annual leave plus public holidays
• Free/discounted ENO tickets
• Salary sacrifice pension scheme
• Eyecare vouchers
• Employee Assistance Programme

Please see our recruitment pack for more details.

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

£37,000 per annum.
Fixed term contract until 30th April 2027.
Happy to talk about flexible working such as part-time working or flexible working hours.
 
ABOUT US
 
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
 
Missing People’s Policy and Research Team is a small team with a big impact, both within the charity and externally. We aim to create local, regional and national change to improve the response to missing people. We work in an evidence-based way, centring the experiences of those who have been or are affected by missing. As the Policy and Public Affairs Manager, you will lead work to influence improvement in the response for missing children, adults and their families at a national and local level.
 
THE IMPACT YOU WILL HAVE
 
Make a national impact on the lives of missing children, adults and their families.
 
Joining our Policy and Research Team, you will help influence local and national policy, ensuring that the voices and experiences of missing people and their families are heard at the highest levels. Your work will directly shape how the UK understands and responds to missing people — and will help protect those at greatest risk of harm. You will learn from and work with people who have been missing, and people who have reported a loved one missing, to shape workplans and to call for change.
 
You will act as Co-Secretariat for the APPG for Missing Children and Adults, and build relationships with key stakeholders in government, parliament, the police and safeguarding agencies, finding ways to engage and motivate policy makers to better understand the issues affecting missing people and their families, and to make positive changes.
 
You will become expert in the issue of missing, including the risks that cause people to go and the harm they experience while away. This will also involve monitoring the policy landscape for opportunities to influence changes in the response to missing people, and provide expert insight and guidance to help shape improvement.
 
You will represent issues facing some of the most marginalised and vulnerable communities. This might include people who face sexual or criminal exploitation, people experiencing mental health problems or people who face discrimination in the response they receive from statutory services when they seek help in relation to the issue of missing, amongst others. This will sometimes include engaging with and challenging professionals in organisations and systems that exist with embedded discrimination.
 
ABOUT YOU
 
You will have:
 
• Right to work in the UK.
• Previous experience of working in a policy or public affairs role;
• Experience of successfully influencing change at a local and/or national level;
• Experience of building and maintaining relationships with politicians and other policymakers, including quickly building rapport and establishing trust;
• Experience of working with Parliamentarians in All Party Parliamentary Group/s
• Experience of sensitively representing complex issues in communications with professionals or the public, particularly issues which impact on marginalised people;
• An understanding of political systems across the UK and how to influence policy within those systems;
• Knowledge of missing or linked issues, for example mental health, care experience, exploitation, homelessness, or adult social care;
• Understanding of the experiences of marginalised communities and how to ensure that those who are marginalised are included and given the opportunity to influence change;
• Proven ability to communicate complex information in a clear manner to different audiences, including some information that might challenge existing perceptions and perspectives;
• Able to work autonomously, with proven ability to move projects forward when working independently.
 
WHAT WE OFFER
 
Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.
 
For further details, please see attached job description/person specification and letter to applicants.
 
HOW TO APPLY
 
Please include your CV and a brief supporting statement that demonstrates how you are a good fit for this role. We look forward to receiving your application. We reserve the right to withdraw this advert early if we receive sufficient applications, so please apply promptly.
 
Closing date: 23:59 on 22 March 2026
Interviews: 30/31 March 2026
Start date: 28th April 2026
 
You may have experience of the following: Public Affairs Lead, Policy Manager, Policy and Advocacy Manager, Government Relations Manager, External Affairs Manager, Policy and Campaigns Manager, Political Engagement Manager, Stakeholder Engagement Lead, Public Policy Advisor.
 
REF-227 168

About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.

We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith based and non-governmental organisations, located in a range of the world’s most divided contexts.

RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.

Outline of Role
As RCF enters this exciting stage, there is huge demand for our support in a wide range of global contexts, and our key challenge is to ensure we have robust institutional capacity - systems and procedures - to attract and effectively administer growing levels of investment.

As RCF attracts multi-year funding from a wider range of partners – including large grant providers and high-net-worth individuals - we need greater financial management capacity to ensure we are managing our resources responsibly and effectively. There will therefore be a strong focus on managing RCF’s finances – and strong experience in this area will be essential. There is also a focus on wider aspects of our operations and human resourcing.

The jobholder will work closely with the Co-Director (Strategy and Organisational Development) receiving support and encouragement where required. There will always be a strong focus on personal growth and for the right candidate there is scope to quickly grow into leading the finance and operations functions, reporting directly to Trustees and senior strategic partners and becoming a key strategic voice in the organisation.

Want to make a difference to local lives?

We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.

The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams. (Paragraph)

Being a Finance Manager at St Wilfrid's

Full time 37.5 hours per week | 12 months fixed term contract - possibility to become permanent | Mainly office based with some home-working flexibility 

We’re looking for a skilled and values‑driven Finance Manager to oversee the day‑to‑day financial operations of St Wilfrid’s Hospice.

You will manage financial reporting, budgeting, controls, payroll oversight and compliance for both the charity and trading company. Working closely with colleagues across the organisation, you’ll ensure financial information is accurate, timely and meaningful.

You will also lead and develop a small, dedicated Finance team.

This is a time of transformation for us, with a new Finance Director joining and with plans to change our Finance system over the coming year.  As a result, we’re looking to appoint a fixed term Finance Manager for 12 months, with the possibility to extend or become permanent.

Key Responsibilities

- Produce timely monthly management accounts

- Lead year‑end processes and support statutory accounts preparation

- Coordinate and support organisation‑wide budgeting

- Provide financial guidance to managers and budget holders

- Oversee payroll and pensions compliance

- Manage cashflow, reconciliations and financial controls

- Lead on VAT, Gift Aid and internal audits

- Line‑manage and develop Finance team members

- Support system improvements and digital developments

Qualifications and Experience

• Qualified accountant (ACA, ACCA, CIMA) or equivalent experience
• Strong financial management experience, ideally in a charity setting
• Excellent technical understanding of accounting and financial controls
• Experience with financial systems (Sage 200c desirable)
• Confident communicator, able to explain finance clearly
• Collaborative, supportive and aligned with our values
• Experience leading a team
• Right to work in the UK

Please visit out website careers page for more details and to view the job description.

What we offer you

We offer all St Wilfrid’s employees the following benefits:

• Annual Leave - 27 days’ annual leave (rising to 33) plus bank holidays with an option to Buy/sell Leave
• Employee Assistance Programme (EAP) - Access to free and confidential Virtual GP Advice, Counselling and Legal Support
• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme or continuation of existing NHS Pension Scheme Membership
• Life Assurance Scheme - Should the worst happen while you're working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
• Subsidised food - Our catering team provide a range of high-quality meals at low prices for all employees when on site at the Hospice
• Employee discount - In all our community charity shops and eligibility for the Blue Light Card discount scheme

How to Apply

Please complete the form below, where you can add your CV or a completed application form if you prefer.

If you have any queries regarding this vacancy please contact us.

Please note the closing date for this role is 22 March, however this vacancy may close early if sufficient applications have been received. We will be reviewing applications on a regular basis.

Equality, Diversity and Inclusion at St Wilfrid's

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can email, call, or visit us in person – ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role. As a signatory to the Armed Forces Covenant and member of the Defence Employer Recognition Scheme, we’re also keen to support applications from members of the Armed Forces family. If your Armed Forces‑related circumstances mean that a conventional application and interview process might be difficult, let us know.

Research Grants Manager
Contract type: Fixed Term Contract (24 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours
Location: Hybrid between home and our London office (expected to be in the office at least quarterly). Additional travel required to events, conferences and workshops in London and nationally (approximately once per month).
Salary range: £62,500 - £68,500

Are you an experienced research funding professional who thrives on building programmes from the ground up? Do you want to shape a brand‑new Research Institute to improve the lives of people living with cancer?

We are looking for a Research Grants Manager to play a central role in establishing a new Research Institute to deliver world-leading, actionable research. The Institute will build Macmillan’s position as a national leader in applied cancer research, focusing on unmet needs, service improvement, inequalities, patient experience, and the wider non-clinical impact of cancer. This is an exciting opportunity to join us at a pivotal moment and help build a research programme with real‑world impact.

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
 

About the role

As Research Grants Manager, you will establish and manage Macmillan’s research funding activities. You’ll help develop our research strategy, build a programme of grant funding, and ensure robust, equitable and transparent processes across the full research funding cycle.

You will work closely with senior clinical leaders, academic partners and research funders to establish Macmillan’s identity within the UK cancer research ecosystem and deliver high‑quality, strategically aligned research grants.
 

Key responsibilities:

• Develop and deliver a research strategy and priority themes aligned with Macmillan’s strategy, in collaboration with the Chief Medical Officer and Research & Health Data Lead.
• Establish Macmillan’s research funding programme to enable the award of high quality, strategically aligned research grants to build national research capacity centred on people living with cancer.
• Design and implement application, peer review and award processes across the research funding cycle.
• Lead the planning, logistics and documentation for all research funding calls.
• Convene and facilitate expert review panels, including lived experience representatives.
• Oversee the management of the research grants portfolio, ensuring accurate records, reporting, auditing and impact monitoring.
• Build and maintain relationships with academic institutions, research funders and charities.
• Manage and develop a small team responsible for overseeing the administration of awards.

About you

The successful candidate will bring:

• An advanced degree in a relevant discipline (e.g., health policy or health services research, public health, social science, implementation science) or equivalent professional experience.
• Experience of establishing and managing research funding programmes, including application, peer review and post‑award processes within a research funder, charity or equivalent.
• Experience of convening and facilitating expert panels, including lived experience representatives.
• Experience in managing and developing a small team, fostering a collaborative and high‑performing culture
• Strong understanding of research governance, ethics, compliance and impact assessment frameworks.
• Knowledge of the UK research funding landscape and cancer research ecosystem.
• Excellent project management, analytical and problem‑solving skills.
• Ability to communicate complex information clearly to a range of audiences.
   

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment process

Application deadline: 23:59 on Thursday 12th March
1st stage interview dates: 23rd and 24th March
2nd stage interview date: 2nd April

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be at your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.

Job Summary

To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.

To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.

To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.

Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021

Main Duties

1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.

2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.

3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.

4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.

5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.

6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.

7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.

8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.

9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.

10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021

11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.

12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.

13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.

14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.

15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.

16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.

17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.

18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.

19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.

20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.

21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.

22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.

Full Time ( 40 hrs per week)

Inclusive of 3 Sleep - Ins

Please Note:

You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.

This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.