Position: Service Manager
Location: Banbury, Oxfordshire
Details:£34,000. Full time, permanent, 37.5 hours. 
Company: SeeAbility, Charitable organisation

"We are looking for an extraordinary manager with a commitment to high quality support and focus on personalisation to join us as a Registered Service Manager for our Oxfordshire Support Service"

Scope of the Job

Our Banbury service is a purpose built, supported living development incorporating 6 individual one bedroom units where we support people with autism.As Service Manager you’ll be responsible for the provision of extraordinary and person centred support that improves the quality of everyday life and the achievement of individual goals, however small or large, each and every day.

Working in partnership with our consultant behavior analysts and multi-disciplinary team you will lead, mentor and support your team to implement the support needed to maximise choice, independence and control. This will include ensuring that support plans are relevant and responding to the needs of the individuals that partnerships are promoted to support their social and health needs and the team are accessing the right training and development in order to deliver the best possible support. In addition you will create and maintain an environment that promotes collaborative working and facilitates the use of sound judgment and creative solutions to enable both the people we support and team members to achieve their goals and develop and progress individually.

About the Company

SeeAbility provides extraordinary support and champion’s better eye care for people with learning disabilities and autism, many of whom have sight loss. We encourage people with disabilities to challenge what they expect from life, from themselves and from wider society. The people we support overcome huge barriers to achieve exciting new things every day: some big, some small, all extraordinary.

As such you’ll be a proven manager with an NVQ 4 in Care and Management and experience of working with people with autism and behaviour support needs. You’ll be passionate about providing quality care and personalised services with the ability to drive improvement within budgetary controls. An understanding and knowledge of the principles of positive behaviour support, autism and relevant legislation and CQC standards will be essential for this role. In addition you’ll possess a current driving licence with the ability to travel independently as required and be able to work flexibly to respond to the needs of the service and partake in on call to provide emergency support include evenings and weekends.

So apart from transforming lives what’s in it for you? You’ll benefit from working with a team of passionate and skilled specialists, an outstanding induction and training programme with on-going development and the option to gain formal qualifications as well as the opportunity to progress your career in a sector that genuinely offers careers for life. In addition we also offer, highly competitive salary, 25 days Annual Leave plus 8 bank holidays, a range of benefits including flexible working options, long service and recognition awards, including increasing annual leave and bonus incentives and company pension and life assurance schemes.

Call and Care Manager (CQC Registered Manager)     

Employer: Dementia Concern

Salary: £30,000 to £32,000 per annum

Hours: 35 hours per week

Responsible to: Operations Manager & CEO

Responsible for: Up to 15 Care Attendants

Are you a Registered Care Manager looking to work with a long-standing local charity supporting people living with dementia in Ealing and their carer?

The Dementia Concern Call & Care service offers respite care for carers through providing social interaction and activities to people living dementia through a dedicated team of Care Attendants. We are looking for a registered manager with the drive and ambition to take the service forward. The ideal candidate must have excellent communication and commercial acumen.

Dementia Concern has been providing services for people living with dementia and their carers for more than 25 years and prides itself on providing innovative and high quality services. This post is an opportunity to specialise in a growing field working with a diverse and highly experience team.

Purpose of the Post

The main purpose of the post is to manage the home respite of the charity Call & Care service. Call & Care is a CQC registered service and provides a respite service for carers while providing social stimulation for persons living with dementia. It is paid via the client’s eligible benefits or from their own personal means.

The role also involves working alongside the Volunteer Coordinator who organises a free Carer’s Short Breaks service within the borough. Both roles are part of the grant funding which provides the CQC-registered Call & Care Service and a free volunteer-led sitting service for those living with dementia and their carers. 

Both elements of the Carer’s Short Breaks programme are referred via Ealing Social Services.

The main tasks of the post are to:

• Provide effective management of the day-to-day operations of the Call and Care Service
• Co-ordinate referrals and carry out assessments, including risk assessments, for people with dementia and their carers
• Undertake reviews of the needs of service users
• As registered manager ensure that Call & Care complies with all relevant requirements including Health & Safety and the registered service standards laid out by the Care Quality Commission
• Ensure agreed policies and practices are followed and develop new and updated policies and procedures in consultation with the CEO and support of the HR Manager
• Prepare rotas, check and approve timesheets and annual leave requests
• Maintain good records and statistical systems in accordance with the requirements of both the organisation and funding bodies to achieve targets
• Manage the budget for the service and ensure value for money for service users and the organisation
• Liaise with other colleagues and relevant agencies on the specific needs of service users and share information if requested
• Take responsibility for resolving service failures and complaints and reporting these to the CEO
• Support the development of an improved database for the service
• Monitor and evaluate the performance of Call & Care including outputs and outcomes 
• In conjunction with the CEO develop the service and identify new marketing opportunities
• Provide regular reports to the CEO, the Board of Trustees and relevant

Staff Management

• Provide effective line management of Call & Care staff including the recruitment, induction, supervision and appraisal of Care Attendants 
• Identify and review development opportunities, which will enhance the personal and professional competence of staff and service 
• Oversee relevant training for all staff 
• Plan, allocate and review the work of Care Attendants through their regular one-to-one supervision 
• Arrange and chair regular team meetings for Call & Care staff

Other Duties

• Provide out-of-hours emergency support through an on-call system
• Keep up to date with national and local trends and developments affecting people with dementia and their carers 
• Promote the organisation and its aims externally
• Work in partnership with other organisations to promote awareness of dementia
• Attend meetings, training and conferences as required
• Carry out any other duties which may arise from time to time and are appropriate for the level of the post as directed by the CEO.

Person Specification Essential

• NVQ 4/QCF Level 5 in Health and Social Care or willingness to work towards this
• At least 2 years’ experience of managing and supervising staff in a domiciliary setting
• Experience of assessing service user needs and carrying out risk assessments
• Understanding of Personalisation and its impact on direct service delivery
• Knowledge and understanding of CQC regulatory framework
• An interest in the field of Dementia, the process of ageing and social care
• Capacity to work with service users, carers and the public
• Proficient IT skills including knowledge of databases, rota systems and supporting on-line impact reporting and CQC rating
• Good time management skills and ability to work to tight deadlines
• Willingness to work outside normal working hours (on rota system).

Desirable

• Experience of working as a CQC registered manager
• Experience of running a home care or respite service
• Commercial awareness and ability to understand and manage budgets
• Experience of monitoring, evaluating and auditing
• Ability to communicate well within writing and verbally
• Educated to degree level

Applying for the Vacancy

Please ensure you read through all the information enclosed, including the job description and especially the person specification: the latter will be used as the selection criteria.

A maximum of one A4 sheet of additional information may be added to the application form.An application form is required, but CVs can be submitted as supplementary material. 

I hope you find this information useful and you decide to make an application.

Please ensure that your application and equality & diversity monitoring form reach us by no later than 5pm Wednesday, 29th July, 2020 if we receive a high volume of candidates we may move the closing date forward and if we receive too few replies, we will extend the closing date.

Individuals offered the position will have to undergo an enhanced DBS check. 

Mary Burden

HR Manager

We are seeking a confident, self-sufficient Supporter Care Coordinator with prior line management/supervisory experience to join our fast growing Fundraising and Communications department. Reporting to the Supporter Care Manager, the Coordinator is responsible for overseeing day to day operational activity, in addition to line managing the team’s two Administrators.

The Coordinator is accountable for ensuring that the Supporter Care team works in an efficient and effective manner, adheres to agreed KPIs and SLAs, consistently meets regulatory compliance requirements, and strives to deliver a high standard of customer care that ensures that our supporters are at the forefront of everything we do.

On a day to day basis the Coordinator ensures timely, accurate and compliant administration of supporter-related activity carried out by the Supporter Care team including processing of voluntary income, management of enquiries and complaints, and maintenance of the fundraising database. The role is also responsible for all line management tasks relating to the team’s Administrators including running regular supervisions, conducting annual appraisals, supporting professional development and managing staff performance. 

The wider remit of the role includes conducting periodic reviews of team processes and procedures, identifying opportunities for development and implementing change where necessary. The Coordinator acts as a key contact for internal stakeholders across the organisation, third party suppliers including fundraising agencies, financial and non-financial supporters, and members of the public with an interest in the organisation’s work. The Coordinator also leads on role-appropriate projects and is responsible for working with the team’s Manager on more strategic tasks including contributing to the creation, implementation and ongoing development of a new Supporter Care strategy.

The remit of the role calls for someone with a strong background in customer/supporter care including an element of income processing. Prior line management/supervisory experience is essential, as is the ability to make day to day decisions on behalf of the team. The role requires someone with strong organisation and prioritisation skills, and a keen eye for detail. The ability to manage both time and workload is a must, as is the ability to work independently in addition to contributing to the efforts of the wider team. The ability to develop and maintain mutually beneficial working relationships is essential, as is the ability to communicate in an effective and professional manner.

In return, you will have regular opportunities to see the organisation’s work in action, benefit from a fantastic range of internal development and diversity initiatives, and be part of a highly motivated and extremely passionate team.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s is a Disability Confident Employer, we are in the top 100 of Stonewall’s Workplace Equality Index 2020 and we are. Equality, diversity and inclusion are central to the organisation's values and how we work.

We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

Visit St Mungo's website to start your online application form.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am Monday 27 July 2020

Interview and assessments on: Wednesday 5 August 2020

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

We are looking for someone to join the groundbreaking Reconnection Staging Post project as a Service Manager on a fixed term contract until March 2021 - with the possibility of extension.

This is an exciting opportunity to develop your management skills as part of the No Second Night Out (NSNO) service; which provides a rapid response service, intervening to ensure no one needs to sleep rough. The causes and complexities of homelessness cannot be resolved within one night, therefore, the Reconnection Staging Post projects offer additional assessment and reconnection support to clients over a 28 day period ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs.

 In the role of Service Manager you will:

• Have overall responsibility for the day-to-day safe and smooth management of the service.

• Play a significant role in the ongoing development, strategic and operational planning of the service.

• Provide line management and motivational support to a high performing team.

• Liaise with partner agencies to build and maintain effective relationships to support effective service delivery.

What we’re looking for

We are looking for a motivated and creative individual with:

• Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.

  Experience of supervising a specialist staff team, and motivating staff effectively; to promote good team work.

• The ability to negotiate with a wide range of internal and external partners and build positive relationships.

• Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.

• Above all we are looking someone who is passionate; and committed to the overall aims and objectives of the No Second Night Out service.

What we offer

Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

Closing date: 10am on 27 July 2020

Interview and assessments on: 5-6 August 2020 (to be held remotely via video conference call)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

You will be passionate about sharing USPG’s vision with a variety of existing and potential supporters.

Your role

• to increase engagement and gifts from churches currently supporting USPG; to engage new churches and supporters; and to re-engage churches whose support has lapsed.
• to increase engagement from individuals and recruit new individuals to become USPG supporters.
• to deliver fundraising appeals and campaigns ensuring that supporters go on a meaningful journey with USPG and become lifelong supporters
• to work closely with the with the wider Mission Engagement Team to ensure there are a growing number of engaged individuals and churches with an awareness of both fundraising and Mission Engagement activity

USPG is looking for someone with

• experience of managing fundraising or marketing campaigns and appeals
• ability to write compelling fundraising copy
• experience of managing a supporter CRM
• experience of and understanding of fundraising within the church context

You will be

• highly organised and efficient
• able to work in collaboration with a small staff team
• excited about engaging with a variety of supporters in order to help USPG achieve it’s mission

This appointment is subject to safer recruitment procedures, including an enhanced DBS disclosure.

Applications must be recieved by 9am on Friday 24 July 2020,  using our application form, CVs will not be accepted.

Interviews will take place on Thursday 30 and Friday 31 July 2020.

Job Description

Job Title: Partnerships Manager

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3AB. Open to flexibility on location provided able to attend offices in London on regular basis.

Purpose: A fantastic opportunity to lead on managing relationships with our major charity partnerships including Bank of America and Health Education England (NHS Ambassadors). The charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential. The role is a fixed contract up to 12 months for maternity cover.

Reports to: Director of Operations & Programmes

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Remuneration: £32k - £34k per annum (depending upon experience)

Appointment Terms: Fixed Term up to 12 months (Maternity Cover)

The role:

Working closely with the senior management team and colleagues across the organisation, the successful candidate will be leading on the account management of our major employer partnerships. Key partnerships with employers and professional associations from across the world of work are integral to the work we do as an organisation, contributing not only towards our reputation and network but also recruitment of volunteers for our programmes, delivery of campaigns and projects as well as funding.

This role will focus primarily on supporting our programmes aimed at inspiring the next generation through interactions with volunteers from the world of work (Inspiring the Future, Primary Futures) and work collaboratively with colleagues delivering the Inspiring Governance contract. The successful candidate will play a vital role in both account management and business development dedicated to consistently delivering a high level of service to all our partners.

We are looking for an experienced relationship manager to support our partnerships with Bank of America (BofA), lead corporate supporter of Inspiring the Future, Health Education England (HEE) major funder of the NHS Ambassador programme and the Department for Transport (DfT) Aviation campaign. The role focuses on supporting the organisations to ensure effective, successful, well-established partnerships and providing a key point of liaison.

The successful applicant will be expected to develop a strong network of contacts within partner organisations including attending their offices as appropriate. They will also work with colleagues in mobilising partner employees to volunteer their time to support students through Inspiring the Future and related programmes, planning and coordination of bespoke employee engagement sessions with groups of students and developing appropriate projects and resources.

We are looking for someone keen to take on fixed-term contract which is maternity cover for our existing Partnerships Manager. This is a very exciting period to be with the charity which has made a rapid pivot to virtual interactive events and has strong support from existing major partners to continue to innovate and grow the programmes. This role also provides a fantastic opportunity to develop significant skills both within the not-for-profit and corporate sectors through the partnership work.

Key accountabilities

Relationship/Account management (70%)

• Take responsibility for the stewardship of major partners covering any particular projects, initiatives and campaigns as directed, ensuring they receive a positive experience of working with the charity, and have experienced the benefits of a mutually beneficially partnership, all with the aim of extending the relationship including opportunities for fundraising.
• Successfully deliver the high value corporate partnerships with BofA, HEE and DfT. Ensuring that outcomes are appropriately measured and we meet all KPIs agreed.
• Maintain a strong personal network and high personal visibility across partner organisations to promote Inspiring the Future and Inspiring Governance to maximise employee engagement; acting as the principal point of contact for Inspiring the Future and Inspiring Governance enquiries from employees.
• Work with each organisation to engage their employees with Inspiring the Future and other programmes including Inspiring Governance
• Promote the partnership internally within each partner organisation as appropriate, using internal newsletters, video, intranet, direct mailings and case studies to recruit new employee volunteers and celebrate engagement.
• Working with colleagues to plan and deliver volunteering opportunities virtually and as appropriate in sites across the UK, inviting local school groups to meet volunteers to gain career insights; provide creative opportunities for departments and employee networks.
• Produce and disseminate guidance, and provide necessary resources, for employees taking part in Inspiring the Future volunteer events.

Strategic Planning (10%)

• Supporting the development of strategic plans across partnerships, ensuring funding pipelines are as visible as possible to SMT and plans in place to secure funding in the next cycle.

• Reviewing and enhancing resources and materials for employer engagement.
• Liaising with the Inspiring Governance regional managers to ensure that activities are complementary
• Keep up to date with current corporate issues, sector research and fundraising trends.

Developing new employer relationships (20%)

• Developing effective relationships with other key employers and professional associations identifying opportunities for effective promotion of Inspiring the Future volunteering schemes when appropriate
• Supporting the charity to develop employer bids and pitches identifying opportunities for income generation

Other

• Other ad hoc administrative tasks to support the team as needed

We are looking for an agile and enthusiastic individual, capable of absorbing key information quickly, as well as the ability to handle a diverse workload in order to meet the fast pace of the organisation. Education and Employers is a small, ambitious charity working to bring about change. The ideal candidate will be a self-starter with strong communication skills and work well with a small team in a dynamic working environment.

Person specification

Skills/ Knowledge/ Expertise

Essential

• Experience in successful relationship management - of managing multi-stakeholder relationships and programme management. Ability to engage confidently, articulately and sensitively with stakeholders and partners at a range of levels of seniority up to and including board level
• Excellent, planning, prioritisation, time management, and organisational skills in order to effectively manage multi-faceted projects to agreed timescales, deadlines and budgets
• Polished presentation skills, adapting to different audiences and opportunities and including the ability to speak to research finding and create effective presentations.
• Excellent written communication skills. Fluency in written and spoken English
• Understanding of the corporate social responsibility landscape and knowledge and interest in the education and / or employment sector
• Attention to detail and accuracy
• Excellent knowledge and practical application of Microsoft office tools

Desirable

• A passion for supporting young people in realising their potential
• Knowledge of the education and employment sectors including careers support for young people and corporate social responsibility agendas
• Experience of working in a small team
• Understanding of risk management and data protection

Personal Attributes

• Strong client facing aptitude and communication skills both written and verbal.
• A “can-do” attitude and creative approach to a limited marketing budget.
• Calm and patient when dealing with a range of internal and external stakeholders at all levels
• Demonstrates sensitivity and possesses the ability to manage effectively the organisational tensions that sometimes develop between all stakeholders involved in the organisation and delivery of its work.
• Team Player: works collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos

Other

• Able to undertake some occasional work in the evenings and at weekends
• Able to travel in the UK if required

Application process

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.

The closing date for applications is 23:00 (11pm) Sunday 26th July 2020. Successfully shortlisted candidates will be notified no later than Friday 31st July 2020. Interviews will be arranged with successful candidates for the 5th / 6th August 2020 and will take place virtually.

Please your CV and covering letter (no more than 2 pages of A4) setting out your interest in and suitability for the role. Should you have any questions regarding the role please contact the recruiting manager Katy Hampshire.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.

Applications from recruitment agencies will not be considered under any circumstances.

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.

About the Education and Employers charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 55,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America Merrill Lynch.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.

In partnership with the National Governance Association the charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

Community Key Worker – South London
Working in co-locations across Lewisham, Greenwich, Southwark and Croydon

About Us

We are Advance, a women-only organisation dedicated to helping women cope and recover from experiences of domestic abuse, as well as women who are at risk of offending or with short term sentences to reduce re-offending.

Our Minerva service works with those involved in the criminal justice system and offers safe, targeted support and advocacy to women. It aims to reduce re-offending, encourage desistance amongst repeat offenders, divert women from criminal justice involvement as early as possible and reduce the number of custodial sentences imposed by courts.

We are now looking for a Community Key Worker to join the Minerva service and support women who are being supervised by London CRC (probation service).

The Benefits

- Salary of £26,000 - £29,000 per annum DOE
- Workplace pension
- 30 days’ annual leave plus public holidays
- An extra day off for International Women’s Day

If you have a background in working with women experiencing issues related to offending, this is a fantastic opportunity to join an award-winning charity that empowers and supports vulnerable women in London.

Once you join our team, you’ll discover a collaborative, supportive environment where staff encourage each other to perform at their best and deliver the highest quality services to those who need our help.

You will have the chance use your crisis management expertise to help women in your community overcome the challenges they face and lead safe, non-violent, equal lives.

The Role

As a Community Key Worker, you’ll provide enhanced support to women who have committed a crime and are at risk of re-offending.

You’ll provide an in-reach service to women serving custodial sentences at HMP Bronzefield, HMP Downview and HMP Send. You’ll build relationships and support them in the 12 weeks prior to their release.

Your duties will involve:

- Reviewing initial assessments of risk and need
- Providing one-to-one advocacy, support and advice
- Working with those you support to create resettlement and support plans
- Helping women to engage with licence requirements and court orders

About You

To join us as a Community Key Worker, you will need:

- Significant experience of working with women experiencing issues related to offending, such as homelessness, substance misuse, domestic violence or mental health, ideally within a criminal justice setting
- Crisis management skills and the ability to remain calm in stressful situations
- Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service
- An in-depth understanding of the issues facing women offenders and those at risk of offending, both in and outside of the criminal justice system
- A thorough understanding of, and commitment to, equal opportunities, confidentiality and anti-discriminatory practice

Please note: only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Other organisations may call this role Community Support Worker, Key Worker, Criminal Justice Support Worker, Support Worker, Social Care Worker, Women’s Advocacy Officer, or Criminal Justice Support Worker.

We’d also like to speak with you if you’ve worked in a Crime, Criminal, Justice, or Re-offending related field.

The closing date for applications is the 27th July 2020. Interviews are scheduled to be held on the week commencing 3rd August 2020.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

So, if you’re seeking a rewarding new position as a Community Key Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours per week

IDVA - Social Care Triage (Contract)
Ealing, London

About Us

We are Advance, a women-only organisation dedicated to helping women cope and recover from experiences of domestic abuse, as well as women who are at risk of offending or with short term sentences to reduce offending.

We deliver nationally accredited, quality marked support services in Hammersmith, Fulham, Westminster, Kensington, Chelsea and Brent. In 2017 we began a domestic abuse advocacy service in Brent and in 2019 we initiated a domestic abuse advocacy service in Ealing.

We are now looking for an IDVA (Independent Domestic Violence Advisor) to join our teams in Ealing and play a vital role in the delivery of our services for a contract until the end of March 2021.

The Benefits

- Salary of £26,000 - £29,000 per annum DOE (including London Weighting) pro rata
- Pension
- 30 days’ holiday per annum plus Bank Holidays
- A day off for International Women’s Day

If you have experience of crisis management, this is an amazing opportunity to help empower women and give them the support they need to live safe, non-violent, equal lives.

You will join a collaborative, supportive environment where everyone works together to overcome challenges and deliver the highest quality services to those who need our help.

So, if you think you could help us to transform more lives and provide women with the tools they need to succeed, we want to hear from you.

The Role

Primarily co-located within Ealing Family and Children Social Services, as an IDVA, you will support women accessing our services, signposting and ensuring they are introduced to the support that is particular to their needs.

Specifically, you will make proactive contact with women who have been referred to the service, undertake risk assessments and provide advice and crisis safety planning based on their needs.

Additionally, you will work closely with Family Children Services to help them to better identify, understand and respond to domestic abuse.

About You

To join us as an IDVA, you will need:

- An excellent understanding of domestic abuse and its effects on women and children as well as best practice within the domestic abuse sector
- Solid experience working as a domestic abuse advocate including carrying out risk and needs assessments, safety and support planning, particularly with client with complex and/or multiple needs
- Strong partnership working skills with experience of maintaining excellent working relationships with a range of stakeholders
- The ability to network, influence and problem-solve and to apply solution-focused approaches to increase access and safety for our clients

Please note: only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Ideally, you will have one year's experience of working in a co-located setting with another agency and of providing consultations/briefings to professionals to support up-skilling them around domestic abuse.

Other organisations may call this role Domestic Violence Support Worker, Domestic Abuse Support Worker, Support Worker, Social Worker, Criminal Justice Advisor, Social Care Worker or Social Care Co-ordinator.

The closing date for applications is the 13th July 2020, with interviews scheduled for week commencing 20th July 2020.

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

So, if you are ready to take your next step as an IDVA, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Age UK Kensington and Chelsea is seeking experienced care assistants who are available for weekend work, as well as those who are looking for regular weekday work. You will be joining our dedicated At Home Services team who provide a range of support services for adults who are either 55 years and over, or who have physical and learning difficulties. This support may include personal care, respite care, post hospital discharge care and light housework. Please see the Job Description for more detail.

Our aim is to support our service users to stay as independent as possible in their homes, by providing a personalised service to meet their needs. If you are passionate about providing person-centred care and looking for a rewarding role where you will make a real difference to the lives of the people you support, then we would love to hear from you!

Candidates for this role should have a minimum of six months experience and be able to demonstrate that they share our values. Training will be provided.

Age UK K&C are proud to be an accredited Living Wage employer, committed to paying our employees a fair wage that reflects the real cost of living.

Contract and Salary: £10.75 per hour on a zero hours contract.

Benefits of joining our team:

• Free DBS
• Ongoing training 
• Company smartphone
• Stakeholder pension
• Free employee assistance programme

Please send completed applications (or CV and cover letter) to At Home Service, Age UK Kensington & Chelsea, 1 Thorpe Close, London W10 5XL 

We have an immediate opportunity for a Finance Manager to join our UK-based team.  The role is to provide a pivotal role to support the Trust’s finance team with accounting, reporting and financial management and implementation of Oracle PeopleSoft modules.

The RZIM Zacharias Trust is a UK-registered Christian charity with a friendly, welcoming culture and a warm working atmosphere.  Our organisational vision and mission is to provide thoughtful answers to difficult questions.

As a successful applicant, you will report to our global Chief Financial Officer (based in at RZIM Headquarters in Atlanta, USA) and will be responsible for the timeliness and effectiveness of the Finance and Accounting functions in the Trust, leading and ensuring the accurate and timely preparation of Actuals, Forecasts, and Budget reports for both internal and external distribution, as well as effective supervision, development and oversight of the UK finance department. 

You will also have the opportunity to become a member of a stimulating Christian community, where you will take an active part in the prayer life of the team.  Your main responsibilities would include:

• Leads preparation of monthly financial statements annual budgeting process to enable its submission to the Board of Directors for approval and funding.

• Collaborates with the Headquarters Finance Team to ensure alignment with finance processes and procedures to achieve global reporting consistency and cohesiveness.

• Interprets the Trust’s monthly financial results/variances to communicate them to key internal contacts and works with budget owners to prepare and deliver forecasts and financial analysis as needed and champions global internal control policies, processes, and procedures.

• Leads the Zacharias Trust annual independent external audit.

• Ensures full compliance and accurate reporting as required by external parties and acts as the main liaison for the Charities Commission, Companies House, UK SORP, insurance, banks, and other vendors or relevant in country government authorities.

• Processing and record keeping of all employees’ National Insurance (NI), payroll taxes, including pension deductions, and Gift Aid recovery.

• Leadership of UK Finance function.

To be successful in this role you will be an experienced finance professional, of graduate calibre (preferably with a degree in finance or accounting), with extensive experience of Microsoft Office Suite applications and PeopleSoft, Hyperion Planning, or other financial reporting software.  You will also have an ACCA, equivalent qualification in accounting or full CIMA membership and committed to uphold financial integrity and achieving timely, high quality results and service, with a proven ability to work effectively with both finance and non-finance professionals to inspire sound stewardship and financial decision making.  You will also be skilled and experienced in the area of Finance and Administration, with strong working knowledge of UK charities financial reporting under UK General Accepted Accounting Principles (GAAP), FRS 102 and UK Statement of Recommended Practices (SORPs) as well as knowledge of British General Data Protection Regulation (GDPR). 

The ideal candidate will be well organised with the ability to set priorities, displaying resilience and remaining calm under pressure, and meet timely deadlines.  The successful candidate will be self-motivated, with a strong work ethic, and will have a proven ability to work alone but also to build strong collaborative working relationships with colleagues across functions and organisational levels and securing trust and respect of colleagues, using positive influencing and relationship building skills. They will have well developed interpersonal and communication skills to effectively communicate evidence a high level of emotional intelligence.  In particular, they will be able to use a high degree of tact and sound judgment in dealing with financial and other sensitive information while maintaining high levels of confidentiality. They will display the leadership qualities that will enable them to lead and develop the finance team and are likely to have managed staff.

In return we offer a pleasant working environment, a friendly and open team atmosphere, generous pension scheme, death in service scheme and a range of other work benefits.

Please note: as a result of our Christian ethos, this post is covered by a Genuine Occupational Requirement (GOR) under the Equality Act 2010. The successful applicant will be expected to be a practicing Christian with a mature faith and to clearly demonstrate a personal commitment to the statement of faith and values as well as the mission, principles and practices of the Trust. 

You will also need to provide proof of your right to work in the UK as part of the application process. This role is also likely to be subject to a Disclosure and Barring Service (DBS) standard check.  If you are interested in applying, please email your CV, together with a covering email outlining your suitability, details about what your Christian faith means to you and motivation for the role to our recruitment team.More detail is available on our website.

Recruitment during COVID-19 restrictions
During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products and the production of the data files that work alongside our fantastic creatives are key.

Now is an exciting time to join Crisis as we are being more proactive in the way we work and becoming more agile every day and is currently implementing productivity tools such as Atlassian Confluence/Jira to make our jobs more streamlined across the organisation.

About the role
As Supporter Data Executive you will support the team in producing data selections, large and small, for a range of communications that go out to our wonderful supporters through various channels to update them on our work and what they can do to help. You also get to work alongside the creative teams and help with live laser proofs for mailings to ensure the data you’ve supplied is being used as intended.

About you
To be successful in this role you will be comfortable working in a fast-paced environment and have extensive experience of producing data selections using Blackbaud’s Raisers Edge 7 and either Excel or Access for data manipulation. Have the ability to work on own initiative, and strong proactive approach to ensuring delivery, especially at the moment whilst we are working from but also a key player and part of a team whereby, we work together to ensure all deadlines are met.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

Please address points 1, 3, 4, 7 & 9 only from the Person Specification in your supporting statement.

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing date: Monday 20 July 2020 (23:59)

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Care Assistant (Nights)

Much Hadham, Bishops Stortford, SG10 (Hertfordshire)
£18,470 – £22,330 (£10.12 - £11.12 per hour)

Are you a caring and compassionate individual looking to break away from the 9 – 5?

We currently have full time and part time Night Care Assistant vacancies within our Adult, Domiciliary Care and Children’s Home. Start something new and apply today.

Our night teams ensure the safety of adults, children and young people with epilepsy, learning disabilities and complex health needs. Our residents will sleep soundly knowing you are on hand to follow their individual care plan and use the night health monitoring equipment to keep them safe. You will provide personal care, administer medication (after training) and keep accurate records of any interventions with our residents. We have full time and part time positions available. Both are on a rolling rota basis so it is a requirement you can work to these shift patterns e.g. 4 nights on 4 nights off.

Previous experience in care and relevant qualifications are not essential but would be an advantage. You will need to be comfortable working with adults and children with complex needs. Your excellent communication skills and sensitivity towards others will enable you to thrive in this interesting and rewarding environment.

St Elizabeth’s is situated in 68 acres of Hertfordshire parkland between Harlow and Bishop’s Stortford. We support people with epilepsy and other complex needs from the age of 5 through to 80 in our Children’s Home, School, College, residential homes with nursing and Day Centre. Over 150 adults and children call St Elizabeth’s their home making us an inspirational place to do great work.

We can offer you a range of staff benefits including:

•Life assurance
•Competitive Salary
•Contributory pension
•High street retail/leisure discounts
•Generous holidays
•Discounted gym membership
•Free on-site parking facilities
•On site subsidised canteen

Closing date: 16 July 2020

Interviews: Ongoing

Please note, we are not on a public transport route.

Offers are subject to pre-employment checks including an enhanced DBS check paid for by the Centre. We are an equal opportunities employer.

Registered Charity 1176777

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Night Care Assistant, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Nights, Not for Profit, NFP, Third Sector, etc.

The primary role of a Housing Support Manager at Yellow Ribbon is to directly support our clients on a day to day basis. You will work with your clients to help them become a proactive member of society and one that is as independent as possible. You will support them to develop positive relationships and to be an equal and valued member of their local community.

As a Christian Charity you will need to be able to agree to our statment of faith.  We belive leading people to Jesus is the answer to lasting hope and change.

You will need to work flexible, will involve callouts on evenings and weekends to best support our clients. However you will manage the housing support team and this responsibility will be shared among the team.

Duties will include supporting service users to prevent re-offending and breach of licence, housing support, managing the housing team, liaising with offender managers, manage the referral and eviction process, manage client paperwork and database.

The chosen candidate must have must have access to own vehicle, experience of housing/tenancy issues, risk assessments, working with ex-offenders, excellent inter-personal skills and good professional boundaries.

Candidates who are in recovery for more than a year or have offending history are welcome to apply.

Hours are normally 37.5 hours over 5 days, Monday to Friday 8:30 - 16:30 however call outs may happen so the role needs to be flexible to suite the service needs. Time back is then paid in lieu.

ESTEEM, a Sussex based youth charity, has a great opportunity for a Wellbeing Project Manager to join our team. Leading on Wellbeing Workshops, overseeing counselling services and supporting young people on a one to one and group level.

Based at ESTEEM’s offices, in Shoreham, West Sussex, The Well-being project acts as a ‘plug-in’ to ESTEEM’s Youth COAST (Creating Opportunities, Activities, Support & Training) project, for 14-26 year olds. The Wellbeing Project Manager will be responsible for overseeing a free counselling service, with both qualified and in-training counsellors. Counsellors provide 1:1 sessions for an hour a week per person, to be reviewed after 12 sessions. This role will also include delivery of ½ hour sessions for support, advice and guidance as needed basis.

The Well-being Project aims to work with over 100 young people per year aged 14-26, across all of Sussex, who are facing barriers to achieving their life-goals. Using the five Ways to Wellbeing (Give, Take Notice, Learn, Connect, Be Active), young people will be able to access support, guidance and gain confidence in a safe space. The Wellbeing Project encourages young people to make new friends, help the organisation grow and get involved in their local community. 

This project aims to provide (per year):

• 150 hours of free 1:1 counselling for young people 

•  200 1/2 hour wellbeing sessions for advice and planning for young people who are in need of immediate support. This would be primarily run by the Wellbeing Manager.

• 8 -12 Wellbeing Workshops per year including topics such as Resilience, Leadership, or Creative Thinking. Occasionally these may need to happen during the evening Drop-in (6-8pm).

• Oversee the recruitment and coordination of 2 fully qualified Counsellors and 3 Trainee Counsellors & facilitate access to clinical supervision, with a view to growing this team as capacity permits.

• Liaise with Counselling training providers.

• Maintaining records and updating staff.

• Liaise with ESTEEM’s Head of Safeguarding to ensure best practice is maintained throughout the project.

Principal tasks and responsibilities 

Well-being High Level Support 

1. Liaising with CO, Project Manager, Project Worker & Counsellors to manage & schedule 1:1 support sessions with young adults

2. Working closely with young adults to prompt and identify any issues & help them to make a resolution plan 

3. Spend quality time with young adults, listening & offering support while maintaining clear boundaries

4. Maintain up to date contact logs and data files to ensure information is correctly shared and acted upon according to data protection and confidentiality guidelines

5. Promote and keep yourself up to date with other organisation’s events and projects that may benefit young people

6. Updating the staff team with any issues or developments with young people

7. Write quarterly reports for the senior team and trustees on project progress

8. Be part of the Designated Safeguarding team with 2-3 evenings on-call (until 9pm) each month.

Counselling Coordination

1. Working with ESTEEM Counsellors to offer them support & guidance, ensuring clinical supervision is maintained for all counsellors

2. Liaise with ESTEEM Staff Team to maintain in-house clinical supervision for front-line staff

3. Liaise with counsellors in matching young adults with suitable counsellors, taking into account skill level, interests & approaches

4. Liaising with external Counselling Training Providers, offering placements at ESTEEM & providing relevant documentation & procedures

5. Managing the space for confidential sessions, alongside the other staff team members

6. Promote the wellbeing services that ESTEEM offers within the team & on external networks 

7. Work with the Youth COAST Project Manager to oversee and monitor the project’s budget

Well-being Workshops

1. To run between 8-12  workshops of between 2hrs to 1 day in length 

2. Cover a range of topics that are requested or identified by young adults as being needed or wanted

3. Maintain records of attendees and ensure relevant documentation is completed

4. Liaise with the Project Worker to coordinate & plan the Drop-in activities involving your workshops 

5. Work to budgets

6. Liaise with the YMT (Youth Management Team) to tailor sessions & workshops & maintain ESTEEM’s Youth-led approach at all times

7. Signpost participants to ESTEEM opportunities and promote relevant events and projects