Charity operations manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Family Support Worker
Salary: £31,691per annum including GA
Team: Family Support Team, Psychosocial Services
Hours: 37.5
Location: Based at Christopher’s (Guildford), this role will be working across sites and in the community
About Shooting Star Children’s Hospices
We have an exciting opportunity to join our Family Support Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, our teams support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
About the role
Family Support Workers (FSW) are the frontline of our care. Each FSW holds a caseload of end-of-life and bereaved families. They get to know their families, and check-in regularly with phone calls and home visits and can provide enhanced emotional support where required through more regular contact and interventions. Our FSWs tell families about the many services they can access at Shooting Star, assess their needs and make recommendations to our multi-disciplinary team. They support families of different ethnicities and families living in poverty, helping our service be as accessible as possible.
Our FSWs work closely with our Therapists, Counsellors, Social Workers, Transition Team and our Care Events Team. Weekly MDT meetings bring the team together to think of ways to help families in crisis. The work is varied and creative, taking place at the hospices, in family homes and hospitals, allowing the support to be where the families need it. Our Family Support Workers are hugely appreciated by the families we support.
The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. Day to day duties are:
· Being the on-site duty FSW, welcoming families on site, monitoring email inboxes and answering the Family Support Line.
· Helping with support groups and family events
· Providing on the spot emotional support, sometimes in a crisis where a calm and supportive response is required.
· Visiting newly bereaved families in their homes.
· Supporting families staying at our Christopher’s hospice (booked stays and end of life).
· Attending various locations over the course of a week: hospice, hospital, family homes.
· Building connections with families from different backgrounds, delivering culturally sensitive care.
· Helping safeguard families at risk of harm.
· Acting as an ambassador for Shooting Star’s Specialist Bereavement Service, supporting other care team members with their learning and delivery of the bereavement pathway, and continually seeking ways to improve what we offer families.
The post holder will need to have a UK driving license.
The hours are predominantly worked 9am to 5pm, Monday to Friday.
Twice a month, the FSW will work a weekend day (with advance notice). This is in place of a Monday, Tuesday, Wednesday, Thursday or Friday that week.
About you
This role requires experience of working with children and families who have experienced hardship, or those with complex needs. You should have a calm, positive manner, conveying empathy whilst maintaining professional boundaries. We are looking for someone passionate about supporting children and families.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
English PEN is the founding centre of PEN International, a worldwide writers’ association with over 130 centres in more than 90 countries. We have a strong track record in campaigning in the UK and internationally. Our work has included campaigns for individual writers at risk; advocacy on UK legislation; coordinating residencies for writers; supporting displaced and exiled writers in the UK; and convening roundtables, events, and vigils relating to our campaigns work.
To support our work in these areas, we are seeking to appoint a Campaigns Officer to join our team.
This full-time post is based in English PEN’s small but busy London office. The Campaigns Officer will report to the Head of Campaigns, who leads on our campaigning work across the organisation, and will work closely with the wider English PEN team.
English PEN celebrates the diversity of literature and envisions a world with free expression and equity of opportunity for all readers and writers. The Campaigns Officer will play an essential part in achieving this vision.
Key Duties:
-
Researching and monitoring key issues and individual cases of concern
-
Providing tailored support to writers at risk nationally and internationally
-
Working with displaced writers in the UK to develop their creative practice
-
Leading on the project management of PENWrites, our international letter-writing campaign
-
Providing practical and pastoral support to resident writers
This is an exciting and demanding role which requires an individual who can effectively undertake and prioritise a wide range of tasks to support English PEN’s mission.
English PEN wishes to encourage applications from candidates who are under-represented in the creative industries and charity sector.
Please note, applicants must have a legal right to work in the UK. For further details on the role, please download the attached job description.
#literature #campaigns #humanrights
English PEN celebrates the diversity of literature, and envisions a world with free expression and equity of opportunity for all readers and writers.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August 2025 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £29,150 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.
Application deadline: Monday 14th July 9 am
This application process will consist of 3 stages: Application, telephone interview and Assessment Centre (Via Zoom). Telephone interviews will take place week commencing 21st July and Assessment Centres will take place w/c 28th July. Please let us know if you will not be available during these dates.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.
Role overview
upReach is seeking to hire a People and Culture Officer to provide administrative support in various areas of the charity. You will work with the Senior People and Culture Manager in areas including recruitment, onboarding, offboarding, employee relations, and a variety of HR projects such as Training, Learning and Development, EDI, and policy development.
This position would be suited to individuals who are passionate about upReach's mission and have an understanding of the challenges facing those from lower socio-economic backgrounds.
Our values
upReach upholds the following values:
-
Perseverance
-
Integrity
-
Advocacy
-
Aspiration
-
Proactivity
Skills
The ideal candidate will bring with them the following skills:
-
Organisation
-
Communication (both written and verbal)
-
Collaboration
-
Attention to detail
-
Relationship building
Experience
To be successful in this role, you will bring with you the following experience:
-
Strong organisational skills with a keen eye for detail and the ability to manage a varied workload;
-
Excellent communication skills and strong written English with the ability to communicate with students, team members and partners;
-
Confident with a range of technology, programmes, and tools, including experience using Google Suite. Experience using HR platforms is desirable.
-
Experience working in a fast-paced environment and working independently to find solutions to problems;
-
Self-motivation and an ability to work in a small team as well as independently, and work with a wide range of team members.
-
Ability to engage and communicate confidently with candidates and hiring managers via phone, email, and in person.
-
Previous experience working within an HR role is desirable, and if you have or are working towards a CIPD qualification, please mention it in your application.
Responsibilities
Recruitment & Onboarding
-
Work with managers to refine job descriptions, post roles, and advertise vacancies effectively.
-
Manage the Recruitment inbox, responding promptly and professionally to candidate queries.
-
Oversee the Applied platform to facilitate end-to-end recruitment, including application tracking, interview scheduling, and assessment centre coordination.
-
Provide comprehensive administrative assistance during onboarding, including preparing offer letters and contracts, conducting reference checks, and creating induction schedules.
-
Coordinate equipment setup (e.g. laptops, phones) and access to key systems such as Appogee for new starters.
Offboarding
-
Assist managers and employees through the offboarding process to ensure a smooth transition.
-
Conduct exit interviews and summarise feedback to facilitate continuous improvement efforts.
-
Manage administrative tasks for leavers, including system deactivations, final leave calculations, and equipment returns.
Operations & Systems Management
-
Maintain and update employee data.
-
Assist with the planning and administration of staff surveys, including setting up surveys, booking town halls, and coordinating related logistics.
-
Assist in event coordination, including booking venues, transportation, and accommodations for key events such as the SSMAs, Team Day, Gala Dinner, Mental Health First Aid Training and staff induction weeks.
-
Oversee the movement and tracking of all tech equipment across sites in line with onboarding and offboarding processes.
-
Act as the first point of contact for general People & Culture queries, providing consistent and helpful support to all colleagues.
-
Ensure employee records are accurately maintained and GDPR compliant.
-
Produce HR-related reports covering recruitment, onboarding, offboarding, and employee engagement metrics (with guidance from senior colleagues).
-
Work closely with the Senior People & Culture Manager to review and improve internal HR processes, aligning them with organisational goals.
We offer an opportunity for the successful candidate to study for a CIPD qualification (Level 3 or 5, dependent on skills and experience) whilst in the role.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are dedicated to supporting you in your career journey and fostering an inclusive culture.
We offer:
-
Flexible and hybrid working
-
Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
-
Birthday leave and volunteer leave
-
Enhanced Parental Leave beyond statutory requirements for all team members.
-
3% Pension Contribution, which increases to 5% after 5 years of working with us.
-
Cycle-to-work and tech buying schemes.
-
Monthly socials
-
Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
-
Summer Hours (early Friday finishes from June to Aug)
-
Personal Development Budget, activated after 6 months in the role
-
The opportunity to participate in our fantastic staff networks:
-
Disability and Inclusion Network
-
Diverse Roots Network
-
Green Network
-
LGBTQ+ Network
-
Mindfulness Network
-
Parents and Carers Network
-
Socio-economic Background Network
-
Ready to apply?
We are passionate about making our recruitment process fair and accessible to all. All of our applications are blind screened, and our job packs are available in Braille, large text or another formats upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday, 14th July at 9 am.
Equal Opportunities
At upReach, we value being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+. During the application process you will be asked to fill out your diversity information, this will not affect your outcome and cannot be seen by application reviewers and interviewers. All diversity data collected is anonymous.
The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Ready to drive real-world change with your digital expertise?
At Prostate Cancer Research, we're making huge strides. Our supporter base has tripled in the last year, our campaigns are making national headlines, and we're investing heavily in growth. We now need a passionate Senior Digital Acquisition Executive to help us seize this momentum.
This is more than just a job; it’s a chance to build something new. You will have the autonomy to shape our digital acquisition strategy from the ground up. You'll be the driving force behind our paid social and email campaigns, creating compelling journeys that turn clicks into loyal supporters.
We’re not just looking for someone to run campaigns; we're looking for an innovator who will test, learn, and lead us into new digital territories.
Your Mission
-
Spearhead our digital acquisition across paid social, email, and new channels you identify.
-
Design and execute engaging supporter journeys that maximise conversion and long-term value.
-
Analyse performance, share insights, and drive a results-focused fundraising culture.
Why Join Us?
-
Impact: This is a new role with the potential to shape the future of our individual giving.
-
Growth: We are committed to your professional development within a supportive team.
-
Benefits: We value our people. Enjoy flexible working, private BUPA healthcare, a competitive pension, and more.
If you're an ambitious digital marketer who thrives in a dynamic environment and wants to fight prostate cancer, we encourage you to apply.
Key Responsibilities
Digital Acquisition and Fundraising
-
Develop and implement acquisition campaigns and activity to attract new supporters through social platforms, both paid and unpaid, search engine advertising, and email marketing. As well as novel and innovative platforms and opportunities as identified.
-
Analyse metrics and data, reporting on KPI’s, budget and spend, and work to constantly test and optimise campaigns to exceed targets and improve return on advertisement spend / return on investment.
-
Ensure regular monitoring of performance across all activities and make necessary adjustments to maximise net income opportunities.
-
Analyse and share the results of campaign activity.
-
Support forecasting and budget planning on Digital marketing activities within the IG budget.
-
Develop and execute digital campaigns, including where the ultimate conversion is via traditional channels such as telephone or mail, taking an integrated approach, to acquire and convert new supporters.
-
Create and optimise content and digital journeys to maximise conversions and build loyalty. This will include elements of creative fundraising writing, concepting and messaging development, and some visual design development.
-
Generate and utilise insight within digital campaigns to improve results.
-
Support the organisation in developing the website to be optimised for fundraising, make recommendations to improve performance, optimise content and landing pages, recommend and make the most of on-site technologies and plugins that can help drive our performance.
-
Stay abreast of emerging digital trends and technologies, ensuring our online fundraising efforts remain innovative and effective.
Stewardship and Supporter Experience
-
Maintain a good level of understanding of our supporters' behaviours and motivations to create and implement stewardship content and journeys, feedback and respond to queries and enquiries relevant to IG activity.
-
Work with the team to ensure all supporters are thanked and updated in an appropriate and timely manner and all interactions and activities are in line with our supporter promise.
-
Ensure supporter journeys are segmented and personalised wherever possible.
-
Cultivate deeper engagement with supporters beyond transactional interactions, exploring opportunities for meaningful dialogue, feedback mechanisms, and a sense of community.
-
Develop and deliver personalised relationship-building communications and initiatives that recognise supporter loyalty and deepen their connection to the impact of their support.
-
Work with the wider PCR team to maximise opportunities for fundraising and patient impact including via cross selling with different audiences.
-
Develop engaging supporter communications and assets for all channels, for example email headers, landing pages, social ads – which drive action and deepen engagement with the cause.
Collaboration and Development
-
Work with Agile principles in mind, together with the IG Team and collaborating colleagues across the organisation, to plan and deliver high quality work.
-
Build key relationships across teams within and outside Public Fundraising to achieve successful fundraising outcomes, improving both supporter & patient perceptions of PCR.
-
As required, represent PCR externally, promoting our work and building long-term relationships with stakeholders and supporters.
-
Build strong relationships with partners, freelancers and consultants, agencies, and suppliers as needed to support the delivery of individual giving activity.
-
Maintain curiosity and a desire for learning and professional development, be responsible for developing your skillset and knowledge to improve in the role and further PCR’s mission.
Database and Compliance
-
Hold a good working knowledge of key aspects of data protection law including GDPR and PECR, and the Fundraising Code of Practice.
-
Work with our tools and seek to improve knowledge and use of these, including but not limited to Access CRM, Fundraise Up, Google Analytics 4 (G4A) and MailChimp.
-
Adhere to all PCR policies and abide by the code of conduct and other related guidance in the PCR Staff Handbook.
Skills and Competencies
Our ideal candidate would have the following:
-
Proven experience in digital acquisition for charity or social cause, or in paid digital marketing or advertising in commercial roles. With demonstrable campaign management experience and expertise setting up and managing campaigns in Meta business suite, Google paid advertising and email marketing.
-
Evidence of leading successful digital / integrated digital campaigns leading to significant sales/income/lead generation.
-
The ability to motivate and inspire audiences through content and creative writing and storytelling for digital channels.
-
The ability to monitor and manage income and expenditure against targets as well as forecast and report on digital campaigns across all channels.
-
Knowledge and experience of trends and dynamics in digital fundraising (ideally), including audience identification and optimisation strategies including with new technologies like AI tools.
-
Experience and a track record of working on landing page optimisation and on-site conversion funnel improvements.
-
A good understanding of individual giving best practices, trends, and regulatory requirements.
-
Experience moderating digital campaigns or working with others to do so (knowledge of issues and best practice) and providing excellent supporter/customer support as needed.
-
A strong desire to provide excellent supporter experience and customer journeys to everyone who encounters our campaigns and communications or who gets in touch with us directly.
-
A collaborative and innovative mindset with a desire to test, learn and work with stakeholders cross-functionally including internal stakeholders and external consultants or agencies, to develop new activities and campaigns, and achieve strategic goals.
-
A good communicator and team player, with a willingness to pitch in and support the goals of the team and wider organisation as a whole.
-
Experience working within Agile project management would be beneficial.
-
Experience collecting content from patients, beneficiaries, or key subject matter experts in the form of written interviews, photos and/or video, and developing this into marketing assets would be desirable.
-
A strong belief in the work we do at PCR, and a demonstrable desire to improve outcomes for patients through our work in fundraising.
-
Good knowledge of WordPress website optimisation and plugins or strong desire to learn.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
This is a fantastic opportunity to shape the development of Cheshire Wildlife Trust’s legacy and in memory fundraising.
Legacy Officer
Salary: £29,341 - £33,735 FTE - Pro rata salary for 0.6 FTE: £17,604 – £20,241 (starting in the region of £17,604).
Contract type: Permanent
Working hours: Part Time / Flexible
Location: Bickley Hall Farm, Malpas, SY14 8EF
As our new Legacy Officer, you will be at the heart of some of the most meaningful relationships we build—supporting individuals who want to leave a lasting gift for nature through their Will or in memory of a loved one.
You’ll lead on the marketing of legacies and will work with the Director of Fundraising & Communications to nurture relationships with legacy pledgers.
You’ll be the friendly, compassionate point of contact for legacy enquiries, nurturing conversations with care and confidence. From heartfelt one-to-one conversations to the delivery of inspiring and thoughtful events and tailored communications, you’ll help our supporters feel valued and inspired, knowing their gifts will make a difference for wildlife in Cheshire.
You’ll also work closely with solicitors, executors, and our team to ensure every gift is administered with professionalism and respect.
If you're a natural relationship-builder with experience in supporter care, fundraising or marketing, this is your chance to join a small but fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature.
You’ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you’re looking for a role where you can build on what you’ve achieved and see the difference you make every day, we’d love to hear from you.
Closing date: midday on Wednesday the 9th of July 2025.
Interviews will be held on Tuesday the 29th of July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
You may be required to carry out a DBS check for this role.
Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position
No agencies please.
For the application pack please see our website.
Job Purpose
We are looking for a Neonatal Lead to join the Wakefield and Kirklees and Calderdale Maternity and Neonatal Voices Partnerships (MNVP).
Maternity and Neonatal Voices Partnerships are a team of people working together to improve maternity and neonatal care for local people. They hold responsibility to act as multi-disciplinary working groups with the primary function of embedding the service user experience as a method for review and co-design of maternity services.
The groups are made up of an MNVP Lead, lay roles, women and their families, healthcare professionals such as midwives, health visitors, GP’s, local commissioners, charities, and community groups.
The Neonatal Lead will play a crucial role in ensuring that the experiences and needs of families with lived experience of neonatal care are central to the development and improvement of local maternity and neonatal services across Wakefield, Kirklees, and Calderdale.
This role would suit a person who is passionate about developing neonatal care and engaging with families across Wakefield, Kirklees, and Calderdale.
The role requires some flexibility in terms of time, but we also recognise and accommodate, where possible, the other commitments you may have, including work, parenting, and other caring commitments.
Main Duties and Responsibilities
The Neonatal Lead will be an advocate for the service user’s voice, ensuring it is heard and considered in the planning, review, and improvement of neonatal services.
They will actively engage with families with lived experience of neonatal care, to gather feedback and understand their experiences.
They will build strong relationships with providers, commissioners, and other stakeholders to ensure that the service user voice is heard and influences decisions.
They will work to identify areas where services can be improved and advocate for changes that will enhance the quality of care for neonatal service users.
They will work closely with the Maternity and Neonatal Voices Partnership Leads, share engagement information with the MNVP Leads in order to support them feeding in to local and national meetings and events, in order to share the service user voice and provide independent scrutiny.
Key responsibilities
· Be one of the points of contact for neonatal enquiries to the MNVPs.
· Lead on engagement with families with lived experience of neonatal care.
· Work closely with the Wakefield and Kirklees and Calderdale MNVP Leads, for example sharing engagement data so that this can be fed into local and regional strategic meetings.
· Input as required to MNVP social media.
· Work in collaboration with the Yorkshire and Humber Neonatal Operational Delivery Network (ODN), as part of the Co-Production Meeting.
· Organise at least three community based listening events per year, one in each locality – Wakefield, Kirklees, and Calderdale.
· Attend already established neonatal community groups in order to gain knowledge and insight into the experiences of those attending.
General Responsibilities
· Support a positive team environment, ensure compliance with policies, and promote equality and diversity.
· Participate in internal and external meetings as required and appropriate.
· Plan and manage own workload, set targets and deadlines, and be self-supporting with regard to administration and IT.
· Undertake specific identified projects and any other duties consistent with the nature and level of the post.
Person Specification
Essential
· Have lived experience, that is be a parent whose baby or babies has/have spent time in neonatal care and/or accessed Neonatal services, whether this is recently or in the past.
· Be able to champion and seek out the voices of this group to support them to be heard effectively.
· Experience of leading engagement, particularly with hard to reach groups and communities.
· Strong communication and interpersonal skills.
· Strong organisational and prioritisation skills.
· Capable of working independently and managing a varied workload.
· Have an understanding of the structure of the NHS and Neonatal services within it, particularly in the Wakefield, Kirklees, and Calderdale areas.
· Experience working with, and developing partnerships with, a range of people, including project stakeholders, diverse community groups, and other organisations.
· Experience in data analysis, both quantitative and qualitative.
· Proficient in Microsoft Office, including PowerPoint and Word.
· Commitment to the principles and values of Healthwatch.
· Demonstrates empathy, integrity, and a drive to influence positive change in health and social care.
· Willingness to travel within the Wakefield, Kirklees, and Calderdale area.
· Ability to work flexible hours, including occasional evenings and weekends.
Desirable
· Experience of using various engagement methodologies, including surveys, focus groups, interviews, and community meetings.
· Experience producing impact-focused reports and summary documents.
· Familiarity with local Neonatal services and community needs.
· Knowledge of the voluntary and community sector.
· Good understanding of health and social care sectors.
Your local health and social care champion
The client requests no contact from agencies or media sales.
Contract: Fixed Term Contract for 12 months, full time 40 hours p/week over 5 days
Salary: £43,820 - £54,074 per annum plus £3,954 London Weighting Allowance
Location: London SW1V 1QQ
Closing date: 20th July 2025
Interviews: W/C 28th July 2025
As a Veterinary Surgeon, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the people that depend on them.
More about the role
Veterinary Surgeons at Blue Cross work on a healthy mix of emergency and routine treatments where our vets are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice.
With a shift pattern of Monday-Friday 9am-5pm, this provides you an excellent work-life balance. You will be a part of the evening and weekend rota, which is shared between vets based across Victoria, Merton and Hammersmith resulting in about 1 evening shift a month and 1 weekend day shift (compensated by time in lieu) every 6 weeks. Your hours will be based primarily at Victoria however we will need you to have the flexibility to support pets at our other sites when needed.
About the hospital
The Blue Cross Victoria hospital has been in operation since its opening in 1906, remaining steadfast in its commitment to helping pets and their owners in need.
Equipped with state-of-the-art veterinary facilities, you will be joining a hospital that spans six floors with six consultation rooms, two theatres, four minor procedure rooms and a laboratory including an ambulance service dedicated to transporting animals to and from the hospital.
Victoria is a 24-hour hospital with a dedicated night team, allowing for much desired case continuity. You will take an active part in our team development days, where once a month we provide emergency services only, allowing time for in-house cadaver training, case discussions and team meetings.
We are proud to have attained the Silver ISFM cat friendly award and the Dogs’ Trust Dog Friendly Accreditation.
About you
We're looking for a pragmatic and competent Veterinary Surgeon who thrives in a team environment. You'll demonstrate excellent communication skills and a commitment to delivering compassionate care to our patients and their owners.
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity.
Essential qualifications, skills, and experience:
- Member of Royal College of Veterinary Surgeons
- Demonstrable small animal or mixed practice experience
- Sole charge experience
- Excellent written and verbal communication skills in English
- Ability to demonstrate understand and application of our Blue Cross values.
Although not essential, it would also be great if you had:
- UK small animal or mixed practice experience
- UK driving licence
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Grade: 0 - Director
Hours: Full time Permanent (37.5 hours per week). Flexible hours considered.
Responsible to: Chief Executive Officer
Direct reports: Head of Learning & Development, Head of HR, Volunteer Development Manager, Facilities and Events Manager
Key Interdependencies: Executive/Senior Leadership Teams/Trustees/Safeguarding Advisor
Location: ShelterBox HQ, Truro, Cornwall (A relocation package is available for the successful candidate if they require a move to Cornwall for this role).
Role Purpose
ShelterBox has changed a lot in the last five years, and the humanitarian sector is also evolving as we do, with a much stronger focus on partnerships with local organisations on the front lines of aid delivery. Yet we still send staff and volunteers on visits to programme sites, often taking calculated risks to oversee how we can learn and improve humanitarian operations. Our people are led by strong values of service and dedication, without which we could not serve communities after disaster. We are now seeking to put stronger systems in place to ensure we are getting the best from our staff and volunteers, and that we as an employer are giving them the best possible experience as members of this international organisation.
ShelterBox is searching for an experienced senior people leader with a proven ability to lead through ambiguity and transformation, with a track record of embedding high-performance cultures and navigating complex change in mission-driven environments. The successful candidate will provide leadership to our excellent people team and help to develop and deliver an engaging and effective new organisational people strategy, which must reflect the complexity of a globally distributed organisation, ensuring cultural intelligence, equity, and inclusion are embedded across all people practices. The Director of People and Culture will also work closely with our 13 affiliate offices to ensure alignment in our strategic direction on people management.
This isn't just about being a Director of People and Culture who has oversight of all aspects of the people function. This role is also about delivering visible and compassionate leadership as part of our Executive Team, consistently upholding and embodying our values of participation, learning, integrity and flexibility. The successful candidate will bring an assured presence with the ability to make decisions and influence at all levels, including Board and international affiliates. They will be a trusted advisor to the CEO and the Executive Team and be a visible, values-driven leader across the organisation.
You will be helping to build a new purpose-driven people strategy, embedding core values and our organisational mission. You will lead the team in driving our Employer Value Proposition: how we hire, train, develop and retain our people to meet the long-term aims and ambitions of the organisation. There will be a particular focus on training our future leaders and current managers in best practices, as well as establishing accountability for measuring performance and rewarding success.
You will oversee all aspects of the organisation's HR, learning and development, EDI, and well-being functions and a significant proportion of our volunteering support. You will be responsible for leading a function which works collaboratively with other teams to meet the organisation's overall people needs, and which recognises the critical importance of ShelterBox's staff and volunteers in delivering the organisation's ambitious plans.
Reporting directly to the Chief Executive, this role also reports to the Board of Trustees on a quarterly basis on all People matters. This role is also the Executive Team Lead on the Board's People and Risk Committee.
The Director of People and Culture is also a member of ShelterBox's Executive Team. This is our most senior management team, with overall responsibility for leading, planning and managing the work and development of the organisation. As a team, they are responsible for the delivery of 2025 plans as well as the implementation and development of longer-term strategy, and for ensuring that the wider organisational strategy delivers for the people we support.
The successful candidate will be starting a role within an exciting, supportive, and fast-evolving organisation. We are realigning our strategy to facilitate further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and ambition to work towards a world where no one is left without shelter.
Duties will include but not be limited to:
- Together with the CEO, Executive Team and People Team, develop and embed a long-term people strategy to achieve ShelterBox's overall strategic aims. Providing a clear future focused approach to redefine our Employer Value Proposition - including Reward, talent management and Performance Management approach.
- Strategically lead the people function, driving operational effectiveness, and ensuring staff and volunteer voices are represented across all levels of the organisation, including at Executive level.
- Partner with the executive team on workforce planning, risk management, and using people data to make informed decisions
- Lead the organisation to create and sustain a culture that drives employee engagement and satisfaction.
- Manage and support staff members through the challenges and opportunities of a new strategic implementation cycle, helping to sustainably scale up ShelterBox internationally.
- Develop engaging people policies that align with and support our employer value proposition and cultural identity, with the aim of creating a truly positive, purposeful, accountable and collegial culture and work environment.
- Oversee recruitment and talent retention strategies to ensure the organisation always has the workforce it needs.
- Working with Legal/Finance/Safety & Security/Safeguarding teams to ensure adherence to risk register, current legislation, and Charity Commission requirements.
- Driving a culture of Continuous Professional Development across the organisation.
- Oversight of timely completion of all external audit recommendations relating to people.
- Executive Sponsor for EDI and Wellbeing Working Groups with responsibility for reporting to Exec/Trustee teams and providing visible support for EDI and wellbeing initiatives.
- Develop strong working relationships with the Executive Team and Trustees, providing advice and guidance as needed. Production of regular reports, for review at People, Audit, Risk, & Compliance, and wider board meetings.
- Play an active part in the H&S steering group. Assist in developing, implementing, and ensuring the application of policies.
- Provide leadership and direction on volunteering at ShelterBox, working with the Volunteer Development Manager to implement a volunteer strategy that meets the needs of the organisation.
- Manage annual HR/L&D budgets. Ensure strict adherence to these budgets throughout each financial year.
- As part of the Crisis Management Team, ensure the right people processes and procedures are in place to support the organisation and our teams in the event of a crisis.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Part-time, Permanent
Salary: £25,480 rising to £27,144 upon successful completion of mandatory training.
Location: Twickenham (TW1)
Closest station is Richmond - District Line (London Underground), Mildmay Line (London Overground) and South Western Railway (SWR) - 10 mins from Clapham Jct | 20 mins from Waterloo.
If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!
The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.
About the Role:
As a Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 24 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Working Hours:
Our Young People need care 24/7 so we have fixed rotas.
For this position; shifts are 10 hours from 12:00 - 22:00 on Saturdays and Sundays, you will be working 20 hours a week.
There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.
What you need to bring to this role:
- Genuine commitment to working and supporting Young People to achieve their full potential.
- An understanding of the issues facing young people.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
What you should expect from us:
- Salary: £25,480 rising to £27,144 upon successful completion of mandatory training.
- 4 weeks full induction and training program (paid).
- Competitive pay and reward structure offering salary progression based on performance.
- Tailored career development plan through our “St Christopher’s Academy”.
- Join an experienced and dedicated team who have worked together for 3+ years and will offer you a fun, open, honest culture & a friendly working environment.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
About Us:
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
Recruitment Process:
In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification.
Job Description and Person Specification- please visit our website
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.
Closing date: Monday 30th June 2025
First stage interview: Tuesdays and Thursdays throughout June & July 2025
Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.
Second stage interview: Successful candidates will then attend the second stage at their preferred location.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Join Public Law Project as our interim CEO and lead us as we enter our new strategic phase, championing justice, fairness in state decision-making and upholding the rule of law.
About us
Public law is fundamental to a fair and inclusive society. At its best, it enables the state to confront and navigate challenging contexts and make well thought through decisions for us all. Where public bodies make decisions that are unlawful, irrational, unfair or contrary to human rights, public law is there to enable people to challenge those decisions and hold the state to account.
For over 30 years, PLP has been at the forefront of public law in the UK to advance fairness in society. We have delivered impact through strategic litigation, ground-breaking research, and training for legal professionals, NGOs and public bodies. Our work includes challenging the government’s Rwanda immigration policy, contributing to the prorogation of Parliament case, supporting Windrush survivors, and scrutinising the use of automated decision-making and AI in public decision-making. We are values-led and highly collaborative, working in alliance with individuals and communities facing discrimination.
In the face of existential issues facing society, we have recently agreed a bolder strategic direction with a more aspirational vision than before. It is our intention that no matter the challenges in the years ahead, PLP will advance fairness in society through public law with determination, with authority and with others. This role will be essential to that journey.
About the role
Public Law Project (PLP) seeks an inspiring and experienced interim CEO - parental leave cover - to lead us through an exciting and pivotal period. With our new strategy launching in July 2025, we are looking for a collaborative and values-driven leader to turn vision into action, build our external profile, support a developing team, and drive sustainable funding growth. This is a critical 12-month appointment, offering the opportunity to lead one of the UK’s most respected legal charities through a period of dynamic transition.
You will guide PLP through a vital year of strategic delivery and internal consolidation. You’ll lead the rollout of our new strategy, embedding agility, accountability and purpose across the organisation, while strengthening our external profile through increased visibility and thought leadership. You’ll support a capable and committed senior team, many of them recently appointed, fostering cohesion, a strong team ethos and an inclusive, positive culture. You will also play a key role in fundraising, stewarding existing funders and identifying new opportunities to diversify and grow income.
Working closely with the Chair and Board, you’ll help ensure strong governance and deliver the stability and impact our mission requires. You’ll be supported by a values-led team and a forward-thinking board, united in their commitment to accountability, equity and justice.
What we are looking for
We’re seeking a senior leader with a proven record of translating strategic plans into operational delivery and measurable impact, leading and supporting teams through organisational growth or transition, and building strong external partnerships and raising organisational profile. You will have experience in supporting income generation and funder engagement, and of effectively working with trustees and senior stakeholders to ensure good governance and risk oversight.
A background in law or public law is not essential, but you must bring a clear appreciation of the issues and landscape in which we operate. Most importantly, you’ll bring a collaborative and empowering leadership style, a deep alignment with our values, and the ability to get the best from people during times of change.
Closing date for applications: By 9am, Monday 14th July 2025
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
PLP's mission is to improve public decision making, empower people to understand and apply the law, and increase access to justice.
Head of Finance (Part-Time) Location: Bradford/Hybrid Part-Time 22.5 hours per week Closing Date: 20th July 2025 Salary: Up to £60,000 FTE Contract: Permanent Are you a qualified finance professional with a passion for purpose-driven work? Do you thrive in dynamic environments where your expertise can make a real difference? We’re looking for a Head of Finance (Part-Time) to join our team and help shape the financial future of our impactful organisation. About the Role Reporting to the Director of Finance, you’ll play a pivotal role in managing financial operations across our retail, trading, and community support projects. You’ll lead on year-end accounts, ensure compliance with tax and VAT regulations, and act as a strategic business partner to key stakeholders. This is a hands-on role with a strong focus on financial analysis, reporting, and continuous improvement. Key Responsibilities
What We’re Looking For Essential:
Desirable:
Why Join Us? You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects. Key Dates & Additional Info
About the SVP The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background. Join us in making a real difference - your skills could help transform lives. To Apply If you feel you are a suitable candidate and would like to work for St Vincent de Paul Society, please click apply to be redirected to our website to complete your application. We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are. Please note: If you haven’t heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest. |
Two Saints
Executive Director of Finance and IT
£84,400 pa
South East
Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’
These are challenging times for our sector - but we like a challenge and are determined to remain financially strong and grow, so we can continue to support our clients and be a springboard to a brighter future. Which is where this role comes in! Applicants for this role will need to demonstrate experience of leading a finance team in the social housing sector or similar. This could be your first Director-level appointment, or you may be a more experienced executive leader - you’ll be working for an agile, well regarded organisation and we’re always busy, so your energy and enthusiasm will count for a lot.
Closing date 5pm Monday 28th July 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Coordinator plays a key role in supporting delivery of training for the Award network.
Working closely with internal teams and external partners, the Coordinator ensures training content is
relevant, accessible, and effectively delivered across various platforms.
Key Responsibilities
- Assist in the development, scheduling, and coordination of the organisation’s training offer to our various operators.
- Coordinate logistics for instructor-led online workshops including setting the schedule, identifying and preparing trainers and Foundation Representatives.
- Ensuring learning related operational procedures are understood and implemented across training.
- Provide administrative support to our Global Training Panel, including communications,
- scheduling, and tracking participation.
- Assist in sharing and promoting training content through established communication channels.
- Collect and compile feedback from training participants to support continuous improvement.
- Upload and maintain training content on the delivery platform in collaboration with the Digital Programmes team.
- Help track and report on training participation, outcomes, and budget utilisation as required.
- Maintain records of training sessions, attendance, and evaluation results.
- Use translation software to maintain and update translated materials as required.
- Use course creation software to maintain, update and create content as required.
- Coordinate training for our Global Training Panel and Operator trainers through the Trainer
- Development pathway.
- Assist with coordinating executive training programmes.
- Build effective working relationships with staff, volunteers, and partners to support a culture of learning and capacity development.
- Contribute to the ongoing improvement of training processes and documentation.
- Perform other related duties as needed to support the success of training initiatives and the broader goals of the organisation.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.

The client requests no contact from agencies or media sales.
Job Description: Peer Support Coordinator (Lotus Blossom Project)
No recruitment agency applications - Individuals only please.
Are you passionate about recovery, empowerment, and the power of peer support?
Lotus is seeking a skilled and compassionate Peer Support Coordinator to lead our thriving Lotus Blossom Project, which provides online peer support groups for women recovering from domestic abuse. These groups are co-facilitated by trained Peer Support Mentors – all of whom are ex-clients.
This role is at the heart of what we do: championing trauma-informed practice, investing in our volunteers, and supporting women to rebuild independence, purpose and fulfilment after abuse.
Please note:
We are only accepting applications from candidates who complete an application form, the form can be found on our website.
Job Title: Peer Support Coordinator
This post is open to women only under the Equality Act 2010 Schedule 9, Part 1, Section 7 as a genuine occupational requirement.
Project: Lotus Blossom
Reporting to: Lotus Families Service Manager
Hours: 15 hours per week
Salary: NJC Scale Points 18-22: £30,559-£32,654 FTE (£12,389-£13,238 pro rata for 15 hours/week). Starting salary: £30,559 FTE (£12,389 pro rata) for an unqualified IDVA (Point 18); £31,067 FTE (£12,595 pro rata) for a qualified IDVA (Point 19) pay award pending.
Location: Primarily home based with occasional in-person meetings or training in Newhaven or East Sussex
Contract: Permanent although as with all posts, reliant on ongoing funding
Job Purpose:
To lead the co-ordination, delivery and ongoing development of a safe, inclusive and empowering peer support group for women recovering from domestic abuse through the Lotus Blossom Project. This role ensures that support is:
- Trauma-informed and grounded in the six principles of trauma-informed practice: safety; trustworthiness and transparency; peer support; collaboration and mutuality; empowerment, voice and choice; and cultural, historical and gender awareness.
- Informed by the Investing in Volunteers quality standards.
- Delivered through a team of trained volunteer Peer Support Mentors, all of whom are ex-clients.
Key responsibilities:
- Lead the Lotus Blossom Project, ensuring it’s trauma-informed, inclusive and responsive to client and volunteer needs.
- Recruit, train, support and supervise a team of Peer Support Mentors with lived experience.
- Co-produce themed peer sessions and use your IDVA expertise to guide safe, engaging group facilitation.
- Monitor, evaluate and evolve the project using client and volunteer feedback, and report on its impact.
- Act as an ambassador for Lotus and support wider organisational goals.
You’ll bring:
- IDVA qualification (or willingness to obtain one with support)
- Experience supporting victim-survivors of domestic abuse
- Understanding of trauma-informed approaches and barriers faced by marginalised groups
- Skills in leadership, reflective practice, safeguarding, and data/confidentiality management
- A deep commitment to inclusion, empowerment and collaborative working
Desirable:
- Lived experience of domestic abuse
- Experience in peer support coordination or volunteering roles
- Facilitation of group or online support spaces
- IDVA qualification (completed)
This role is subject to an enhanced DBS check. The job description is not exhaustive and may be subject to change in line with service needs and strategic development.
Benefits
- Primarily home-based role, reducing the need for travel and supporting work-life balance (Safety; Trust).
- Flexible working: As a family-centred charity, we understand the importance of family life – whether it’s attending a school assembly or caring for a loved one. As long as service delivery is not impacted, we support flexibility (Empowerment; Collaboration).
- Regular quality supervision in line with SafeLives Leading Lights quality standards.
- Two-monthly clinical supervision, supporting emotional resilience and reflective practice (Peer Support; Safety).
- Access to a 24/7 employee counselling helpline for confidential emotional support (Trust; Safety).
- Salary aligned to NJC scale points 18–22.
- Pension scheme with employer contributions matched up to 6% (Trustworthiness; Empowerment).
- 25 days holiday per year (or pro rata for part-time roles), plus bank holidays (Empowerment).
- Travel to and from any work-related meetings, training, or in-person activities is fully reimbursed (Trust; Mutuality).
How to Apply
- Deadline 9am 14 July via Application Form
- Interview will be via Teams on 17 July
Lotus Families is a women-centred, trauma-informed charity supporting women and their children to recover and rebuild after abuse.


Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people. This role is offered on a fixed term, three-month basis.
Main Responsibilities:
- To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
- Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
- Liaising with the festival team to ensure all enquiries and issues are resolved.
- Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
- Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas.
- Liaising with exhibitors as and when required and as directed.
- General support in relation to all aspects of the festival.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Experience of a customer service role.
- Excellent communication skills, including the ability to convey ideas persuasively.
- Strong organisational capability.
- Base level Excel or equivalent skills.
- Experience of working under pressure while handling a high volume of public enquiries.
Desirable:
- Experience of using Teams.
- Experience of using a CRM.
- Experience of talking to teachers/schools.
- Understanding of the education sector.
- Familiarity with the Microsoft Office suite.
- A love and knowledge of film.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro-rata).
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Tuesday 29th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.